Uber Reviews

Gone the days when Uber was protecting the traveler's interest, not anymore. Few years ago, the car had a malfunction and stopped totally at the exit from the interstate. The driver kept the charge! I contacted Uber and immediately they refunded the ride. Few days ago, on a trip to Spain I ordered a ride from the airport, walked to the pick-up location. I saw many Uber cars picking up their passengers. I waited for my driver 50 minutes. During that time, I called the driver 8 times, but he never picked up the call. When he arrived, he apologized stating that this is his first time picking up a traveler from the airport. When asked why he picked up the order knowing he has no knowledge of the airport, no answer.

A reservation was made for a ride from Bradley International Airport to our home approximately seven minutes away. This reservation was for a ride that was needed two days later. A confirmation was immediately sent to us. The flight number was included in the reservation and clearly stated tracking on the flight would be done. No further correspondence from Uber existed. Upon arrival at BDL, there were no Uber drivers. We waited approximately 30 minutes with three tired twelve year-olds in tow at 11pm and had to take two taxis home.

Booked a ride the night before. Cost was $22. Next morning, we were ready 10 minutes early. The ride now cost $13. Uber would not make a good-faith price adjustment/ credit and were obnoxious about it.

If I could give a 0 I would ... Several of grocery orders pick delv the drivers are stealing the orders or not delv to my home as they should and delv. The delv was very late to be delv by 9 pm. I got text from delv person that, "We had arrived," and said I need to come and get my groceries!!! "Nope. You are the delv person. Bring to my door," She said and drove off with my groceries. I was so mad!!! Today's order was water and gum. The delv person Sharon sent me a message she can not find my apartment. I gave her detailed instructions then I get notice order has been delv. Not here... She put the water and gum on the road somewhere in apartment complex.

I give this driver zero stars. I ordered a ride on Uber with my computer and printed out a receipt. The driver refused to accept the receipt as proof of purchase and left me stranded at 4 o'clock in the morning.

If you've ever considered driving for Uber, I should share my experience from the last few days with you. At first I was optimistic about enrolling in a rideshare service as a driver, even though my vehicle will surely suffer. However, my optimism quickly turned to frustration. If you will take a moment to look at the photos I've uploaded, I've snapped a screen shot of two fares that I picked up back to back last week. In one photo you can see that the fare I received for driving 7.42 miles was $15.03. In the next photo you can see that the fare I received for driving 19.18 miles was $14.28.

This Uber company in Manchester City steals my money, two minutes after I booked ride with them from Manchester City to Manchester Airport they cancelled my ride, after 15 hours two hours before departure they sent my cancellation by email, I almost missed my flight with my family and lost my 4 flying tickets. Thanks god I found immediately normal taxi to take us quickly to Manchester Airport. I don’t recommend this company to anyone. Be aware of them.

I am extremely disappointed with Uber’s lost-and-found process. Leaving my phone in an Uber was an honest mistake, but what happened afterward was far more frustrating than losing the phone itself. It took me over seven hours to get my phone back—not because the driver was unwilling to help, but because it was nearly impossible to reach a real human being at Uber who could assist.

6/29/26- I'm a 75-year-old cancer patient after treatment waiting for Uber ride home under the Porte-cochère in front of the cancer center. The app indicates my ride arrived, while I was checking the license plate a passenger was leaving the vehicle. As I approached the vehicle it took off, not capable of running after it I was waving my arms, but it kept going. The app indicated I was on my way home in that Uber. My only option was to cancel it. The app cancelled it but didn't allow me to order other rides because when I pressed confirm it went blank.

My experience with Uber was enough to ensure I won't use them again. After a single ride, I was charged for an Uber One membership I never knowingly signed up for. Getting help to reverse the charge was virtually impossible, with no easy way to contact a real person. Between the poor customer service, questionable billing practices, and the way drivers are compensated, I won't be giving Uber another cent. I'd rather support local businesses that genuinely care about their customers and workers.