Uber Reviews

Uber takes advantage of drivers in Calgary Alberta Canada. Customers pay $37 but the driver paid $14. The city council at Levery transport can look at it and takes actions on Uber unprofessional business practice.

I ordered an Uber 2 days in advance for my first day on the job. They cancelled at the exact time I was to be picked up. I was going to be late so I cancelled the ride. They charged me $6.50. I lost the job. No customer service phone number! I'm out $6.50 and no job.. Thanks a lot!

JB went above and beyond. Always does. On time, every time, clean vehicle, very kind and safe driver, and went out of his way to make sure I was okay when I wasn't feeling well one day even. I would definitely recommend this driver to anyone, any day!

Today’s experience with Uber Eats support was extremely disappointing and frustrating as a restaurant partner. Our restaurant tablet is obsolete, extremely slow, and eventually stopped functioning properly. On top of that, the system confused my personal Uber Driver profile with our restaurant account, preventing us from accessing and operating correctly. Our restaurant information is also incorrectly configured and still has not been corrected in the dashboard. I spent 1 hour and 25 minutes on the phone trying to get help, but unfortunately the representative was unable or unwilling to provide an effective solution. The dashboard offers very limited direct support options, and reaching meaningful customer service has been extremely difficult.

Uber continues to not correct the navigation guidance for their drivers to my development and sends them to a closed entrance. The majority of drivers to not understand English and are challenged to understand the correct street they must enter on. Uber continues to send them into a shopping plaza instead of the residential community. In addition, I was charged a surprise booking fee which was not disclosed up front. Extremely dissatisfied.

I’ve booked a ride with Uber one month ahead of my departure from home to Tampa International Airport. I checked on the ride occasionally and everything looked fine. Came the morning of my departure. No one showed up. I did notice what I got into the app very briefly it said ride canceled then it just said nothing. I booked another Uber ride to get me to the airport immediately. 45 minute delay way past my need to arrive and get checked in at the airport. Uber is the worst company I’ve ever had to deal with and I’ve dealt with a lot of them. Their management must be a bunch of monkeys who don’t have a clue what’s going on. I did get them in one except I booked about four Uber rides use an out of date credit card. They never got paid. Serve them right.

Have been trying to take care of a simple matter for over one hour without any results. Have reservations for tomorrow at 6:40 am for pick up but live in a gated community and the driver needs a code to get in, otherwise I lose the bus. Was instructed to go through the app, but couldn’t find where to leave the message. The assistant on the chat was rude and condescending, seemed to have a bad day. He should go home and get off the phone.

I placed an order on Mother’s Day with Uber Eats. My bill was $74. One of the entrees didn’t arrive with the rest of the order! To resolve this Uber Eats thinks $2 is sufficient for the inconvenience! Needless to say I am a little disappointed. Tried calling the merchant, they don’t talk to people, Uber Eats no longer talks to people! I would like a refund $15+ of the entree that I never received! Thinking we all who think Uber Eats sucks and contact a lawyer for a class action suit.

I been getting charged $9.99 for a membership monthly. A membership I never accepted. Getting a hold of Uber customer service is impossible. No phone number for customer service. I changed my credit card number and some how they keep charging the new card without me giving them the number? So frustrated.

It saddens me to even have to come here and say this after being a driver for just about 11 years. I am a 4.99 star driver with over 9,800 trips. I have never been so disappointed with Uber support than I am now. It's been nearly 2 weeks I have not been able to work because Uber submitted a background check with my old license that had been surrendered because I moved back to Texas. They have had me upload my new license 6 different times and keep doing the same background check over and over with the old license only for them to keep suspending my account again and again. Nobody has a number to corporate or to someone who can actually do something other than reading a script. I am over it. It's sad they don't have better support for their best drivers. And now they are losing a good one because I will never trust them again after leaving me hanging like this with no good explanation. Terrible.