Blair Reviews

I returned a black plaid shirt and a pink mock neck shirt to Blairs to exchange for two quarter zip tops. Unbeknownst to me, the colors I ordered were out of stock. Instead, I received two mock neck tops, one red, scooter red, (?). and the other bright blue. The scooter red top was in packaging that said, " scooter red plaid shirt.. Now, if I return something, I just go online and reorder. I've learned that I can tell if something is out of stock or not by going online.

Not very good customer service, placed order on line. Checked my email about order to see was sent to old address over two years old. Never received package and Blair deducted $9.99 from my account for something I never received.

I ordered a pair of jeans. I realized after I order them I should have ordered a smaller size so I tried to reach out to them right after I ordered. I was told it was too late for just sending in my order caused it be immediately processed and I could not change or cancel! Their return process is expensive and time consuming since I ordered these around the holidays. I never received confirmation that they got my order via email and never received notice that they were shipped! I did receive them and they are huge and will have no choice but to give them away since I cannot use them! I paid for much needed jeans and received grief and incompetence! So they lost my business! Never again!

I WOULD NEVER RECOMMEND BLAIR! I ordered a sweat shirt that came in a large size when I ordered a medium size. It was obviously way too big. The total cost, including tax and shipping was $41.67. I used their return label and packaging and sent it back the same day that I received it. It was received by Blair, but they only credited my PayPal account $21.27, which of course is more than $20 less than I paid! I spoke to their “customer service” and got nowhere. Needless to say I will never order anything from Blair again!!!! My order was #**. I no longer have the receipt.

Biggest scam ever. They send bogus tracking that doesn’t work in the USA- They apply artificial scans showing the packages delivered then blame it on local PO. Their customer service is an extension of the scam. Very poor service.

Received a Blair gift card while in Hospital and post surgery rehab. Has never gone thru. Called, e mailed, etc. many times. Was finally told that the card expired. Not listed anywhere on card. Got a call from someone named MaryAnn, said funds would be added back into. STILL NOT USEABLE.

Why is it soooo hard to find out WHERE and WHO -actually makes the clothes that Blair sells? When you ask the question, the reply is always the same… basic info… avoiding the question and giving people the impression that they are strictly an American company! I call BULL! Many Decades ago, I bought clothes from them, they were made well, lasted forever and didn’t fade on a first wash.

Still waiting for an exchange to arrive. Was charged 10 dollars to send back. Almost 2 months later, still don’t have this. Summer is nearing the end and these shirts were for my 90 year old Mom for the summer. This company is awful. Customer service can’t understand you either. They are foreign.

If I could give them no stars I would, never deal with this company, opened an account with them and never receive the bill until it is past the due date and keep getting late fee charges. Finally wised up and closed the account and will never deal with them again. They also have people you can't understand worth a darn. Must be from china or something?

I used to order from Blair quite a few years ago. I decided to order again because I saw an item that I couldn't find on Amazon. It seemed like a good price but then I was charged almost $8.00 for shipping. It took nearly a week for me to get a message their shipped. That was 6 days ago. I got a tracking number and when I look it up it still says it's awaiting carrier pickup. I was told it would ship FedEx but it shows USPS. I have found USPS is not reliable when getting packages. Very disappointed after having paid so much for shipping and don't know where my item is. I will now stick with Amazon. Blair is not the company It used to be.