Avas Flowers Reviews

I ordered some flowers for my mother's birthday and ordered the "deluxe - as shown" version of the flowers costing me $60. I also ordered the "medium box of candy" for $25. The flowers that were delivered could have been purchased at Walmart for $10 and the candy was Russell Stover's 12 oz which could have been purchased at Walmart for less than $9. The total order with everything including some handling charges was $90. The flowers were horrible. I contacted the company and sent them the picture and they even agreed with me that it was not what I ordered and agreed to resend them.

DO NOT USE AVAS Flowers. I ordered them on 7/19. Total was 64. Email I received reflected 82 with no delivery charge, and when I called them back was told that was a process handling fee. Received a call later that day that they could not be delivered and did not have the flowers for the arrangement I picked out. I tried to cancel since they could not deliver what I ordered. They would not do this, instead offered to send a premium arrangement with a balloon and would be delivered the next day. When I visited my friend in the hospital I was appalled at what she received. It was small with only 2 roses and a couple of carnations. Could have picked up in a grocery store for 20-25 dollars. I tried calling them and they insist that this is what I ordered and offered me a 15 store credit. I will never order thru this company again.

Every order has been delivered on time as promised and the recipients have been delighted with the beauty and quality of the flowers they received. I will continue to use Avas for my flower delivery needs!

If I could give this company 0 I would have. I called five days prior to have a simple white carnation vase arrangement taken to a funeral home which I was told was only a few blocks from where they were. I paid them $51.73 to get it there on Fri. morning and for the arrangement. I got a call from them that same morning saying they needed another $50.00 to deliver them to the funeral home. I told them no way I wanted a refund and that they were taking advantage of people's grief to make a big profit. I had to go through 4 people and 2 hours of frustration to get them to say that they were refunding my money. Only time will tell whether they lied about that or not.

Awful - they are a complete ripoff and a lie! Paid for 24 rainbow colored roses and they sent 4 red roses and some blue flower! Customer service is rude and inept.

10% off coupon that was clearly available for my product did not work. Funny thing is the error message it returned said it was only available for several items one of which was the product I had selected. You get an order summary that has all taxes, delivery fees, etc. or so I thought. Only after entering my credit card info and continuing did I notice they had added an additional line for a $13.95 service and handling fee. Very misleading. After reading other reviews on Avas and given my experience I chose to work with a local florist directly.

I ordered flowers on 7/20 for my sister's birthday on 7/21. I asked for delivery by 1:00. At 1:16 pm eastern time, I received the first phone call saying that they could not make the 1:00 delivery and "would later in the afternoon be ok?" Of course it wasn't ok because I did ask for a delivery before 1:00. "And by the way, if you couldn't deliver by 1:00, why did you wait until after 1:00 to call me?" I finally agreed to a later delivery time only to receive a phone call at 1:27 pm to say that a delivery today would not be possible and "would next Thursday work?" "Wait, what? But today is my sister's birthday!" "Sorry ma'am but we can't make it today."

I ordered flowers on Friday for delivery in Pueblo (same city) on Monday after 11:00 a.m. I specifically asked for no pink or yellow flowers and no pink or yellow ribbon on bouquet. The operator taking the order was not proficient in English and was difficult to understand. They apparently didn't bother to contact me when they weren't able to deliver Monday and left hangtag saying they had been there. This was even though my friend was home the entire day. When I saw a photo of the arrangement, I was sick. It was the exact opposite of what I had requested; mostly pink and yellow flowers with a yellow bow. It looked like it could have come from King Soopers.

I ordered flowers under the same day deliver tab. Two days later the flowers had not been delivered. I called and requested to cancel the order. They ignored my request and said they would give me an $8 credit on an $85 order. I again asked to cancel the order and asked for a refund. They said a nurse signed for the flowers and they would give me $20 Avas Flowers credit points. I again asked to cancel the order and requested a refund.

Ordered flowers for same day delivery. Was called and said it can't be that day. Would have to be next day. I agreed. Got another call saying that the delivery is far away and they need more money. I told him no, I put the address in when I set up the order and it was already suppose to be for same day and now it isn't. I was told I would have to speak to someone else. Another lady gets on the phone and is trying to tell me I have to pay $7.50 more. I said no, cancel my order, then she said "well okay we can do it for $5." I said "NO! I am not negotiating a price." Again, I stated I wanted to cancel my order. A manager was put on the phone to cancel the order. She assured me she would make sure the flowers were delivered at no extra cost and apologized to me. This was after being on the phone for 30 min!

I was promised my order would arrive same day. I even changed my order to ensure same day delivery. I was later contacted stating it would arrive next day due to all deliveries to hospitals being in the morning. I decided to go back to my original order as this is the one I wanted. My original order was a lower price, however I was told they could refund the difference. I was promised 2 balloons for the delayed delivery. When I received a new receipt for the order change it had a higher price. The next day the order arrived well after noon. The flowers looked dead and there was only 1 latex balloon. This was a bad experience and I would not use them again.

Do NOT use this company. Flowers delivered were NOT quality flowers shown on their website and were NOT professionally arranged, substitution was equal to a 5yr old picking posies and putting them in vase. Picture was lilies, roses, carnations and baby's breath with very little greens (very nice). Received was a daisy, a few closed carnations, a few closed snapdragons and 75% greens. Customer service SUCKS. After speaking with 5 representatives all they would do is $6 off $63 invoice. One supervisor replied to me "I need to wrap this up because I have other customers I need to talk to..." REALLY!!!

I ordered an arrangement of red rose Heart for a funeral - they came late and the flowers were dead - drooping and black. I was so embarrassed, and mad because the arrangement was $191.00! I had to argue with them about getting a refund for two days! Their customer service is seriously lacking; I can only assume this is the way they run their business all the time because not one of them was apologetic. DO NOT USE AVAS FLOWERS.

Wanted to send a bouquet of flowers to my girlfriend's work. I used the online delivery option which was pretty straightforward. I specifically mentioned to deliver by 4 pm or to call me if not possible to re-arrange with another company. At 4 pm still no word on delivery, and the email confirmation was useless as it gave no transit information. I had to call in to an operator who checked on my order and left me on the phone for 5 minutes waiting.

I found Avas Flowers via a search online. The reason I chose them as they boasted of local service and they could deliver the next day. One of my employees was hospitalized on a Friday and I ordered a gift basket for delivery to him at the hospital the next day. It was not delivered and apparently delivery was attempted on Monday, but was unsuccessful. I received an email confirming "delivery," but the email confirmation had the words "CANCEL" in the body. So, I called their customer service number and went round and round through their automated system, never being able to get connected with a person. Therefore, I emailed the "contacts" address to see if this was delivered or not. They replied and also sent me a text message with a number to call where I was able to speak with a live person.

Horrible is all I can say. Customer service said I would be very happy. Arrangement looked cheap. I had requested an anchor in the middle. My 2 year old niece would have probably made a better anchor!!! So embarrassed. WILL NEVER USE OR EVER RECOMMEND THEM.

I should have seen the red flag when the service rep explained the total for my order included an automatic $16 "service fee" which isn't mentioned on their website. My order was placed at about 12:35 PM on Friday, July 8. I received a message at 2:30 same day stating that deliveries had already been made in that area and it would be delivered Saturday afternoon. I talked to the recipient on Sunday who told me the flowers were delivered on Saturday afternoon and looked terrible - maybe they were in the van overnight while we're having heat advisories.

This is the first time I ever used this company. I called Avas Flowers on Saturday July 9th at 12:30PM to order an arrangement to be sent to my daughter's place of business. I spoke with a Jay and he guaranteed delivery would be in 2-3 hours. I received a text message from Avas at 3:16pm that the delivery was made. I was at my daughter's business at that time and it was NOT delivered. I called Avas at that time and a woman named Carol told me that the text message was sent because the delivery person left the shop at that time. That didn't make one bit of sense to me. She "assured" me it would be there at any moment. We waited until 6:30pm and the flowers still never came. My daughter's business is open until 9pm and still nothing.

"Everlasting Soothing Lavender Bouquet" - The arrangement delivered bore absolutely no resemblance to the "image" on their website (see attached photos)! Very deceptive advertising. Best described as a "Bait and Switch." Order at your own risk!

I ordered a sympathy arrangement for a funeral in USA thinking this florist was best because it appeared to be in local area. I tried to order online but was having difficulty so I phoned them. Girl assured me they would be delivered that day 1st of July and I would get email confirming delivery. They sent me invoice, I didn't get delivery confirmation so I emailed them, no reply. I completed their online survey and complained, no reply. I checked a few times online, no delivery date. I had to phone them again from Ireland on 9th of July and despite the fact I told girl several times I was phoning from Ireland she kept putting me on hold. She eventually came back and told me the flowers were delivered on 5th of July. I would not recommend this florist. Full price charged, no refund or satisfactory apology. Would never use them again.

Avas Florist Advertises that they are "NATIONWIDE". It is not true. They use Teleflora and FTD to fulfill that claim. When you order from them they take their cut of the purchase price and then send it to a "real" local florist who must then try to fulfill the order shown but at a reduced cost. Otherwise they would be put out of business. Here are some rules when ordering Flowers.

I purchased flowers that looked beautiful and FULL. I even got the "deluxe" item since they said that the photo looks like the deluxe item. The flowers were delivered and it was half of what the photo had. Different flowers too. It is such a scam. DO NOT BUY FROM THIS WEBSITE.

I ordered a beautiful arrangement from this florist. I was on the phone for approx. 45 with the sales associate. I stressed that I want the arrangement to look exactly like the picture. The associate assured me that it would be identical to the picture. It looked nothing like the picture, arrangement arrived at funeral parlor. Called back Avas to voice my complaint the same day. It looked nothing like the picture. Yes it was a heart shape. Color scheme was nothing close to the picture.

I purchased an arrangement of flowers from Avas. The flowers that arrived were not what I ordered. I emailed them with a photo of the arrangement. Their response was "item pictured is a depiction of an arrangement that we will make as similar as possible with the same look and feel". Snapdragons do not look like roses! I contacted the recipient about the quality of the flowers. I was told the flowers were dry and starting to turn. I wish I would have seen this site before my purchase.

I ordered a $98.00 arrangement for them to deliver to my dear friend that father had just passed away. I gave them the correct address to deliver it to... and a phone number for them to contact along with my phone for any questions. They never contacted my friend's phone, they never contacted me, and they claim I gave them a wrong address. They didn't deliver to their commitment by 4:00 pm because my friend was at her home until 8:00 pm. The next day when I had to call them again to check on why it wasn't delivered they tried to blame me for the address. They said the problem was mine. The only mistake I made in all of this was not looking up the reviews before ordering. I called my Visa... they will credit me my money and go after these dishonest people. Don't use this company. So sad I had to find out about them in such a sad time. Didn't make the whole experience of a funeral much happier.

On 6/30/16 I ordered a floral arrangement to be delivered along with 3 balloons and a stuffed Teddy bear for a total of $111+. ( Please see attached receipt). The next day I received a voice mail instructing me to call Avas. After holding for 45 minutes, I was told that SOME of the flowers, the lavender roses, were not available. After confirming that the lavender vase and the teddy with a matching lavender ribbon would be included, I approved the substitution of the lavender roses with lavender lilies and white spider mums.

I had selected a very particular bouquet for my mother for a special occasion. The bouquet came and it was completely wrong. The colors were insipid (as the recipient described them). When I received a picture of them, I was beyond disappointed that not only the colors were terribly off but the entire arrangement didn't even resemble what I ordered. It was heartbreaking for the amount of money that was spent. I was informed that after all of this, the flowers were not even fresh. They ended up in the garbage days later.

I called Avas Flowers and ordered a birthday floral arrangement for my sister on June 17th. Thank God I asked my sister to send me a photo of the arrangement. To my utter disgust and embarrassment, the bouquet was a kitschy supermarket arrangement with a rainbow assortment of carnations and baby's breath in a standard vases. NOTHING like yellow roses and orange lilies in the modern, square vase that they deceptively advertised. I was appalled at best!! I immediately called Avas Flowers customer service with the photo of my sister's bouquet in tow. I had to call three consecutive times before I could speak to a supervisor. The first two calls, I told the customer service rep that I needed to speak with a supervisor to lodge a complaint.

I ordered flowers from Avas. Selected a beautiful arrangement with all bright colors, gerbera daisies and other bright flowers, with no pastels and no lilies. They were to be delivered the same day on Friday, 7/1 before 5 pm. After 5pm I received a call from Avas stating that the florist did not have the flowers needed to make the arrangement and that I was being "upgraded" to florist's choice and that the flowers would not be delivered until Saturday, 7/2. I was not given an option, just told that was what was happening and offered a 20% off future order. This was not really acceptable to me, but I was not given any choice by Avas. I was clear I wanted no lilies as the flowers are strong smelling and the delivery was to a small hospital room.

For my mother's birthday I ordered flowers from "Avas Flowers". Monday was delivery date. The order was never delivered. On Tuesday, one of their customer service representative offered me a 10% discount, and assured they will be delivered on that day. Tuesday afternoon I received a call from the representative advising me that unfortunately the flowers were not going to be able to be delivered, but, they were ordered to be delivered on Wednesday. By this point, I was so upset. I advised the representative I no longer wanted the flowers, and I want my money recredited back to my account. I was told that when the recipient receives the flowers have her reject them, and my account will be recredited.

I ordered an arrangement to be delivered out of state to a close friend in honor of her birthday. The specific arrangement I ordered was not in the same container per the order information, but it was a beautiful arrangement nonetheless. The customer service representative apologized and gave me credit toward another order. I appreciate the genuine concern from the representative and the credit extended to me. It does not make up for the error from the florist, but it certainly does help, and I continue to patronize Avas Flowers.

Ordering for my daughter on her new arrival of our granddaughter which we could not attend for the birth, called placed order with Ava's Flowers. My online order went well with a very nice deluxe order of a bouquet of all pastel pink flower arrangement with hints of pastel lavender and green, a very beautiful arrangement display online. I knew it was the one at first sight. Order went well, tracking/deliver was on time. My daughter sent me a photo of my new grand baby with the arrangement and my eyes went straight to the disappointment of the arrangement that she was thanking me for.

Ordered flowers for a special occasion. Guaranteed delivery date and time. They did not deliver as promised. They did not call to let anyone know the delivery would not make it. They just thought it was OK to postpone the delivery for two days. The customer service didn't really care and I have a feeling this is a common occurrence. There are a lot of flower shops out there you can use, my suggestion is to choose one of them and save yourself a headache. They absolutely suck.

Flowers weren't anything like the picture! Pictures had gerberas, daisies and there wasn't one. Which is why I picked the flowers as they are my mom favorite and they offered me 20$ on next order but I will not order from them again. And they basically said "well then there is nothing we can do." I don't understand how they got a 4.7 star on Google.

I looked online for shops in Pasadena Texas and this was listed Avas Flowers. This is NOT a local Pasadena, Texas Flower Shop, they are located in New Jersey! Why would I want to send my order to New Jersey? They are sending it back to a shop in Pasadena Texas and making 7% and charging you a fee... and not even making the arrangement. This is false advertisement!!! Make sure when you order to look for their address and if you can't find it then it is not located in that city. They cheating the local flower shop for which you are ordering for. Support your local flower shops. Why pay all those extra fees!

I purchased a flower arrangement through Avas flowers based on the picture shown on the website. It was a birthday gift for my mom who likes a certain type of look to her arrangements. Therefore in my online selection it took into account all of her preferences. The day of delivery I received a phone call from Avas Flowers telling me that the designer did not have a couple of the flowers in the arrangement available but would replace them with something equal in caliber or value in conjunction with the style of the arrangement.

Needed flowers delivered to a member of the military on time, and they failed. They promised same day delivery and did not keep promise. Also flowers pictured were not what were delivered late. GOD - AWFUL company! Use another company. Not local. Not family owned. Customer service is in INDIA.

Price was $281! Purchased the deluxe arrangement. This was my Dad's funeral after all. Flowers looked NOTHING like what was represented online! Ordered red, white and blue for a combat vet and got red and white! Cheap flowers! Hardly any roses after I specifically asked for them and was assured there would be at least 2 dozen, not even 1 dozen for that price? Also, website pictures a red and blue bow, that's extra! I paid for all the "extras" & deluxe pricing and you couldn't even see the flowers and most were wilted on arrival. DO NOT ORDER FROM THIS COMPANY! RIP OFF!

I ordered flowers from them thinking they were located near the person I was having the flowers delivered to. They provided me with a total and then I went through other steps to get to the final page for payment and didn't catch that they had added another large fee! I called their customer service and the person I spoke with was TOTALLY RUDE and offensive!!! I also called the actual florist who created the arrangement and it was explained to me that Ava's is just a giant online florist who then sends out the orders to local florists for less $$$. This florist was great and I realized I will NEVER use Ava's again!!! Don't be fooled that they are a local florist as they are not. I found everything about them to be shady and I would not recommend them.

I ordered same day flower delivery. That day the flowers were never delivered. I emailed and called and was told they could not get a hold of the delivery person to verify. I asked for a refund so I could order from another company they refused. The next day more emails asking about my delivery same response said they do not know what happened but would not give me refund. Day 3 with NO FLOWERS and no resolution but my card charged. They said they were delivered but did not know where to and there was confirmation of where they left them. They refused a refund again and told me to call my bank if I wanted and the lady was extremely rude. I fell this company is a scam and they don't even deliver flowers. I would never use or recommend. Was so sad flowers did not arrive.

Stay far away from this company!! It is extremely unprofessional, unorganized, false representation of its services and they do not attempt to correct their wrongs. I am extremely unhappy with my entire experience with Avas Flowers. I ordered a flower arrangement for my mother's birthday 3 days in advance of my requested delivery date. Not only were my flowers not delivered on the requested date, I was told they were sorry and the arrangement will be delivered the next day. After following up again b/c the flowers had not been delivered again, I was told the earliest delivery available will be 4 days after my requested date!! This is unacceptable. (My mother has not received the flowers yet!)

Ordered flowers and Avas sent a completely different arrangement that looks nothing like what I ordered. When I called to fix the issue, they said I approved a "designer's choice" which doesn't mean substituting flowers based on availability but that the company can send whatever they want regardless of how much you paid. I paid 100 dollars for a cheap, tacky arrangement that looks like something from a supermarket put into a cheap vase. I talked to customer service and they are completely unhelpful even after they admitted that this was not what I ordered. Do not trust this company. They are misleading and downright fraudulent. Also, they charged an extra delivery fee after I paid online and I did some research and it looks like they did the same to a lot of customers.

I ordered a flower arrangement from Avas Flowers for my grandfather in the hospital. They were delivered on time (with email confirmation including exact time and delivery persons name), arranged beautifully, and lasted. The website was easy to use. With an all around great experience, I will definitely use Avas Flowers again and recommend them to family and friends... thank you for helping to make his day that much brighter???

I ordered flowers for a good friend who had an unexpected death in her family. The flowers were not delivered on the day scheduled. So what did they do... sent me a text and then an email an hour later to advise me I need to call to make arrangements for the delivery. When I called to find out why, they advised me they didn't have anyone to arrange the order. They also told me the flowers were already out for delivery... without my consent. My friend was no longer at that address and they were going to leave them on the porch in 100 degree weather. When I asked them to cancel the order and just refund me, I was told no... I will never use them again or recommend them to anyone in the future. They made a horrible situation even worse for my friend. I am so disappointed in their services and customer service!!!

Don't use this company. TWICE now they have sent arrangements that were totally embarrassing for the price. They have a satisfaction commitment that they don't stand by. It's almost like a giant scam! They provide you with arrangements that you can pick up from your local grocery store for 3-4x less the price and tell you that it's "true to value". In whose eyes? I'm the customer. It's up to ME to be satisfied and I'm not, YET again! if someone sees an arrangement that makes them want to cry out, not due to happiness, then someone didn't do their job!

Bait and switch! I sent flowers which I ordered online to a friend who wasn't feeling well. I loved the "image of the flowers" on the Ava's website bright fresh flowers beautifully arranged. I attached a photo. However as you can see by the second photo I attached, what I paid for looked nothing like the picture. And to add insult to injury the customer service team was AWFUL. They insisted the arrangement was as they expected for the "value", refused to credit me anything saying that the right type of flowers were used, the right number of flowers were used as they said "according to the recipe", the right colors were used, and even had the nerve to say I got "extra flowers".

I have used the company several times. Since I live out of town and need to send flowers to loved one, it is always reassuring to know that you have a trusted company that you can depend on.

I ordered flowers for Sunday Mother's Day. I got flowers in NJ from Kaboom on Tuesday. There were only flowers in the front of the $59.00 bouquet but none in the back. The 6 roses never opened, they just wilted. The rest of the flowers looked like they were weeds. I ordered a $17.99 box of candy which was never delivered. I got a $3.99 full sized card which was a tiny 3" by 4" card. Worst company ever. I could have gotten nicer flowers at the grocery store for $20.00. When I called the company repeatedly they leave you on hold for 5-10 minutes and then just hang up on you. I will never use them again.

We are human we make mistakes. But if we are given the chance to correct those mistakes we should jump at the opportunity. I would submit pictures but the gift basket I ordered was never delivered. I called to give them a chance to correct their mistake by refunding me for a 12 day delay on my purchase that I ordered for a grieving family. They told me they could still deliver the gift basket (2 weeks late) with no EXTRA charges. No extra charges... That's adorable. Great phrasing for "No ma'am, we don't actually mean satisfaction guarantee (like our website states)... It's just like a gas station posting a sign saying that they have the best coffee in town. Everyone knows it's only true because it's the only place that sells coffee in your tiny little town." The reason I'm making a horrible analogy is because I'm trying to reflect the kind of service given to me by Ava's Flowers. Horrible.

6/20/16 I ordered fruit and cheese basket early this day. Order went through. On my way home after work, I got a call from them saying they wanted an additional $20.00 for the order as the local florist did not make it that size. I see now judging from the reviews that this is standard procedure for them. I told them I was not paying that! They in turn said they would do another smaller arrangement for the price I paid. They misled and lied to me. Never said they were sending flowers, of which I did not want at all!

Ordered flowers for Father's Day that were never delivered. When I called to find out why, they said an extra $20 delivery fee was added due to the delivery location. Nothing about this was ever mentioned or specified on the order form.

I've always used Avas Flowers for my mom's birthday and Mother's Day. Sometimes the flowers aren't SUPER fresh (the edges would be a bit brown), but they're still pretty. Avas Flowers is the cheapest flower delivery service that I know of.

STAY AWAY FROM THIS SCAM OF A COMPANY!!! I ordered flowers June 15. I checked the website and it said same day delivery was available for the zip code. They did not go out on June 15... June 16... I got an email saying the order would be delivered as soon as possible. Who would think this means a week later and nothing.

I was enticed with an offer of free delivery, a discount, and the website advertised deeply discounted prices, so I ordered. As I was about to confirm my order, I noticed a $14 "processing fee". I wasn't happy to see that with no explanation but continued. The next day, I got a call asking me for an additional $15 delivery fee! When I refused to pay this and accused the company of false advertising, they gave me a hard time about issuing me a refund, instead offering me a credit for the next time I used them. No wa./y! They are not local, a large chain that will reel you in with false advertising.

I received my flowers and instead of looking like the ones on the website, I got a $25 to tops $35 (not $75 plus delivery) version of it and they also mixed up the flowers even when in the instructions I specifically said, "I am sending two orders to the same address. Please make sure it is labeled correctly." I contacted the company and they never answered. Had to email again and supervisor gave me store credit of $20 on a $160 waste of money order, for a store I will NEVER use again. I asked for at least a partial off and they ignored my emails. DO NOT PURCHASE FROM THIS COMPANY!

Ordered flowers for my friend, found Avas flowers online and called the shop to be certain they would deliver to the hospital. I live out of state. My friend had major surgery and I wanted flowers to bring cheer and hope. Requested, if possible, to send her favorite flowers, Iris and or Lilies. Was told that this shop delivers to the specific hospital (St Lukes in Chesterfield) and that the flowers requested were available and would be made into a nice arrangement. I received email notice that the flowers had been delivered. My friend was very sick and did not mention the flowers.

I asked that the big basket of fruit and snacks be delivered on Friday 17 after 10:00 AM. The basket was delivered at 10:23 am. My son was ecstatic. It contained all the good things he likes and he called to thank me soon after he received it. I used the AVAS shop in Maryland to send a Mother's Day arrangement to a friend who lived there, and was extremely happy with the results. Better service you cannot get most of the time. AVAS did very well and I will certainly let others know that the company can be entrusted with their order. Sorry I do not have the receipt but you do have my e-mail address.

My 5 yo niece has her 1st dance recital today. She lives in a small town. Yesterday I Googled "Felton, CA florist" and Avas Flowers came up. I ordered my niece a bouquet since I could not be there in person. The order process was great. I got same day delivery, even a discount. Avas promised delivery by 4pm so I texted my brother (niece's dad) to give him a heads up on the delivery. 4pm rolls around, no delivery. At 8pm my brother tells me there was no delivery.

This florist has been great! All my orders have been delivered on time and the person receiving the flowers have been nothing but happy. After the first time I used them I have and will continue to do so!

There's always a great selection of flowers and other gifts and the prices are always reasonable. Never had a bad reaction from any of the flowers I've sent to friends or family and I plan to keep using Avas Flowers to do so.

This is the second time I placed an order with Avas Flowers. I am very pleased with the quality and the great customer service. Both orders were delivered as promised. I received compliments from the receiver as to how beautiful the plants were. I recommend them and I will continue using Avas Flowers services.

Business advertises it is a family owned, local business, which in fact it is not. After placing an order which included "free" delivery, I received a call stating they could not find a flower shop to deliver to the area I had selected without an additional $20 fee, which is the cheapest they could find of three local shops. After calling the only three truly local flower shops, I found the highest delivery charge was $14. So not only is this company not local, but they were attempting to upcharge for a service offered as "free". I cancelled my order with Avas and ordered through a local florist at a cheaper price for a larger arrangement. The problems continued when attempting to obtain a receipt for the cancelled order with Avas. I was told they could not provide me a receipt of the credit to my credit card, which I know is false.

I have ordered flowers twice now from the UK for my aunt in the US, and both times I have found Avas flowers to provide a good service with easy to use website, on time delivery and good prices. I haven't seen the flowers myself, but my aunt has told me how lovely they were. I would definitely use Avas Flowers again after my experience with them and would recommend them.

I have ordered from Avas a few times now and every time have gotten great service from them. They are very respectful and informative as to what you are buying. It is good to see that there are well trained to give the service that they do.

I have used Avas a few times for my girlfriend's birthday, and Valentine's Day, and are very pleased across the board. The flowers were reasonable price wise, but I can say great quality and freshness. These were delivered to her work (they knew exactly where place of business was) and at her home and were delivered on time. I will be ordering flowers for my Daughter's high school graduation. Great selection for all occasions. Very pleased. Avas is my personal go to florists now.

I ordered the flowers online. I chose the one that I thought was the coolest design. The next day after placing my order, they called me and told me that the arrangement was going to be a little different. They told me exactly what they were changing and the changes they made made the bouquet look even better! I will definitely buy from these guys again!!

Total ripoff company. Ordered over 500.00 dollars in flowers for a friend's funeral and was terrified by the arrangements. Wouldn't offer a refund either...

The online ordering tool was easy and not complicated. The flowers I ordered were perfect and more than met my expectations. The last order I placed was my 2nd one with Avas and I was very pleased and so was the family.

The salesperson at Avas Flowers called to let me know that the peace lily I had placed an order for online was out of stock (due to the fact that I ordered it for a funeral during Easter week). He was very kind and substituted a higher priced plant, still appropriate for the occasion, for the same price as the peace lily. I was very appreciative of this act of generosity since we live 8 hours away from our friends who just had a death in their family.

I ordered an arrangement for my Aunt (Everlasting Soothing Lavender Bouquet) who was very ill and she was delighted when she received it. It was beautiful and delivered promptly. The telephone reps were great. I ordered another arrangement when she passed away and it was beautiful too. I have recommended you to a family member and am placing another order myself for another family member. Thank you Avas!

We have ordered at least twice for our mother. She lives in Missouri and we live in South Dakota. Our mother was very happy with the bouquet we sent her through Avas Flowers. She said the bouquet was absolutely beautiful. Thank you for being an excellent flower service.

This is the second time that I used Avas Flowers and everything from ordering to the delivery has been exceptional. I always ask the recipients what they thought of their arrangements and their response has always been positive.

I have used Avas Flowers a number of times sending flowers to family members living in the DC area. I have been pleased with the service and product quality every time.

Every time we have used Avas Flowers the flowers have been delivered in time and the flowers have been of excellent quality and have looked great. My brother has loved it!

Flowers were supposed to be delivered as a unit & were delivered individually. (Not as a Presentation.) They subsequently delivered another set to replace the errant one but the effect is not the same.

I've ordered flowers twice from Avas Flowers, long distance from Arizona, for my relatives in Barnegat. I found them online. It was easy and convenient. I like to use and support local businesses. The staff was very helpful; delivery was prompt. Most important, my relatives LOVED the arrangements, and the flowers lasted a long time. I would recommend Avas Flowers without hesitation!

When ordering for flowers I was told they could not be delivered at the funeral home. I was very disappointed because I thought the last order the flowers were absolutely beautiful.

My sweet daughter lives in San Francisco about 2 blocks from the warehouse where all the wholesale florist are located. Last Thanksgiving, being the great hostess that she is, she stayed home and invited about 8 people who had no family nearby to dine with her. I went out the week before to help her get ready and on my way out of town, I decided to send fresh flowers for her table. I thought how easy it would be to get flowers at the at the last minute, being so close to so many florist, so I did a local search on a search engine. Avas came up and promised fast delivery and fresh flowers. And they delivered on their claim. Flowers were delivered to her condo and they looked great on her table. I was looking forward to calling on the shop in person the next time I visited to congratulate them on their service.

Their flowers only made us sadder. I was very specific in my request when I ordered the flowers for my son in law's funeral. I paid extra for tropicals that were to be added, and received none. I was specific about colors and types of flowers and was assured they would meet that request. It contained NOTHING that I asked for and worse, some were even wilted. Numerous attempts to resolve by email and phone were unsuccessful. Very overpriced as well especially considering what we received. I wanted to just hide them.

I have purchased flowers from them in the past and they are a solid D+ and the customer service definitely lacks. The reason I have used them is because my Grandmother lives on an island and as you could probably guess, not a lot of places deliver flowers to an island. Avas Flowers do, I'll give them that, but that's it. I received an email from them this morning saying that if I wrote a good review on here they would give me 10% off my next order, SERIOUSLY? DO NOT believe all these positive reviews, this is a subpar company with subpar results. I used them because I was in a bind. Look at their BBB rating (F) or the consumer rip off reports if you would really like to know about this company. SHAME on the people who want to save a few bucks by lying to other people by writing these positive reviews.

My mom lives many miles away and I love sending her favorite flowers for special occasions. Flowers from Avas always arrive on time and look gorgeous. It's really important for me to know mom received her present and that it was exactly as advertised. I'm about to order some more!

The flowers arrived earlier than requested, but someone was there to receive them (luckily). The flowers were beautiful, fresh, long-lasting (thankfully) and much appreciated by the recipient.

Previously used Ava's Flowers in Arkansas but when Mom moved to Greene Iowa so did my custom. I must admit as I live in England UK I was hesitant in changing to Avas Flowers in Greene Iowa. BUT! I have never been disappointed but more importantly Mom has always been more than pleased. The move to Iowa was due to Mom having to go to a care home. She always tells me the flowers are so gorgeous that all the staff come to have a look and admire them. Living in England I must have a florist I can trust, one that provides value for money and beautiful flowers as I cannot be there to see them. Avas Flowers is such a florist! WELL DONE AVAS!!! I WILL KEEP COMING BACK AGAIN AND AGAIN!!!

I started using Avas at 2 years ago... I have been so pleased with the quality of the selection and the super fast delivery...that I will only use Avas for all my special occasions!! Yes, I have highly recommended Avas to all my friends and they have become regular customers because of Avas' superb service.

I called and asked that Stargazer Lilies be sent to my mom for Mother's Day. That was all I asked for. On Sunday, Mother's Day, a gentleman delivered the flowers to my mom. There were 12 lilies, roses, snapdragons and other flowers in a glass vase. The man was so kind and greeted my mother with a Happy Mother's Day and a big smile. My mom has been sick with a rare form of cancer for 3 years and has been housebound for the last year. This greeting and flowers were a definite pick me up for her!! Thank you. Thank you. Thank you!!!

I ordered flowers for my mom on mother's day and she never received them. When I called to confirm the order they told me that the order was not placed. I ended up ordering from another company. Past orders were filled but you guys dropped the ball on this one.

I love using Avas Flowers and always use them to send flowers to my daughter-in-law in Michigan for her birthday as well as locally here in Washington for my other son's girlfriend. The arrangements are beautiful every time and delivery is spot on! The prices are a little more than other shops, however, Avas offers a huge selection and is 100% reliable and offer rewards for my purchases.

For all orders I have made with the company I have had no problems and their choices of local florist have been great. I have gotten many compliments on flowers sent.

On 5/4/2016 I ordered 2 dozens roses. The delivery was made on time. The next morning 9 of the blooms had fallen off and in the next several days all the blooms were dead. I made a complaint to you but never received a reply. I have bought from you over the past several years and was always pleased. Now I must reconsider another supplier.

Reliable and great customer service if anything goes wrong. Had multiple deliveries to business addresses. Avas Flowers are not a bargain but delivery is always on time and quality is very good. Easy to handle website.

I have used Avas twice to send flowers to my mother. She received exactly what was ordered and I was charged exactly what was quoted. I'm very happy mom was happy and thought her flowers were beautiful and fresh - NO substitutions or old stock. Trustworthy!

I ordered a flower arrangement as a thank you for a dear friend in March. I sent the arrangement to a business and I was assured that it would get there by 4pm. It did not! Then my friend was told to be at her house by 5pm to receive the flowers. She waited until 6:45 and still no delivery. When she finally received the flowers, she sent me a picture of the arrangement. The arrangement was smaller than what I paid for and the flowers were of a lesser quality than the pictures. It was mostly daisies. I called customer service to complain after I saw the flowers and I was assured that I would hear back from customer service shortly. Regardless to say, I never did. This was my first and last experience with Avas. There are too many florists to use to have an arrangement not get delivered when promised and then the quality is a letdown to say the least

I found Avas Flowers online when looking for a florist locally. On the two separate occasions that I needed a florist, I choose them over one that I had been using for years. The reason: their flowers were EXACTLY like the picture I had picked. In fact, I can't even say "exactly" - they exceeded. The people they were sent to sent back pictures so I could see what was sent. THEY WERE BEAUTIFULLY DONE! It's not that the my previous florist didn't do a "good" job - they do - but Avas Flowers truly did exceed in the quality, look, and even price of my previous florist. One of the things also that impressed me with Avas Flowers is that always sent an email to check up on the order - if there was anything else they could help with. They have a new customer for life.

I have used Avas Flowers to send arrangements multiple times the past few years related to work needs. These have always been well done, timely, and good quality. No issues to report!

My 98 year old Mother is in a nursing home in Waverly, Iowa and I live in Washington State. I order flowers for my Mother from Avas Flowers. They have a great selection on their website and my Mother loves the flowers and plants that I am able to send to her.

I contacted Avas through the Internet to send a "Welcome to your new Apartment" plant. The recipient loved the fresh, healthy arrangement and is still enjoying this plant almost a year later! Good price, good quality, good service!

They were very friendly. They were very helpful since I had never order flowers on the phone before. They made sure they got to our daughter before she left work. I would go through them again.

I ordered an arrangement for my mom from Avas. The photo showed a full arrangement. When it was delivered, it looked like I purchased flowers from the food store and put them in a vase. I called, emailed (with pictures) at least five times before they responded. They offered, eventually, a $20 credit towards another order. Meaning that their idea of making it right was to lock me into ordering from them again and spending more money since they have nothing for that amount. I told them that wasn't acceptable, and haven't heard from them since.

These bums sent two ghetto bros to my wife's apartment to deliver premium flowers, a colored custom vase, a box of chocolates, and a nice anniversary card. Well, she ended up getting a crappy bundle of grocery store flowers that ended up dying a few days later, no custom vase, no chocolates, and no card. Best part is that after I complained, they delivered her a box of melted chocolates from the grocery store at her work a week later. Nice!!! Next will be shards of the custom vase and shredded card over the next two weeks I suppose. These guys suck.

I ordered sympathy flowers which were absolutely beautiful and tasteful. I had selected peach and white and the colors were gorgeous. It was exactly as described and even prettier when viewed in person. I have ordered flowers from Avas before and they have been beautiful each and every time (in different towns). I would highly recommend them.

I was quite upset when the floral arrangement arrived and it was nothing like the picture on their website. I paid a very steep price and ended up with a tiny little sad arrangement and was so embarrassed to have sent this! The florist that sent it on Avas' behalf was not willing to make any adjustments or help replace the order. Avas was of no help either! I will not be using this Floral service again!

Used Avas Flowers numerous times. They are now my go to company for any arrangements I need to send out of my area. Great Job, beautiful arrangements and wonderful experiences with customer services.

Avas Flowers got me out of a hole. I had tried other local florists who wouldn't, or couldn't deliver to my Mother's address. Just because she lives in a "geographical anomaly" a fortnight from everywhere doesn't mean she can't have flowers on her Birthday. Avas helpful team, meant nothing was too much trouble. I will not hesitate to use them again in the very near future.

I used Avas Flowers website to order an arrangement for my sister-in-law's birthday. They delivered them quickly and she said they looked beautiful. Their website had lots of options and fair prices compared to other floral shops in the area. Definitely recommend and will use again.

I've NEARLY used them several times, as I had a coupon or discount code that seemed to entitle me to a real bargain. Then you get to checkout, and they'll take a sizeable amount of surcharges on the final price, essentially negating any real savings. They bill themselves as a "local" florist, but I cannot confirm that they are. And now, because of all the bad blood they've earned, they are PAYING PEOPLE TO WRITE POSITIVE REVIEWS! And I can prove it. I have an email in my inbox right now offering me a 10% discount if I'll write a positive review. Does this sound like a trustworthy company to you?

Purchased the premium arrangement with a congratulations balloon and a full-size congratulations card. Also included an upgraded vase. What my wife received was a small bouquet of flowers in a plain round clear glass jar, a blank balloon, and no card. This would have been fine had I paid for a small bouquet of flowers in a plain round clear glass jar, a blank balloon, and no card. The vase they used sells at the dollar store for $1.00. The balloon filled with helium at the dollar store is $1.00. The card was nonexistent even though I paid for it. I called Avas and had to send them a picture. They said the arrangement looked like they expected it to although by their count it was 2 flowers short of the "recipe" they use. They gave me an insulting 10 dollar refund. Still out $90.00 though. What my wife received should have been around $40.00. I will never buy from Avas again.

When using Avas Flowers they were great to work with. I had a friend who recently lost a loved one and I wanted to do something to console him and help him know that I was there for him. I needed to get him something quick. It didn't help that I live a good distance away, so I found Avas Flowers online and they were able to help me select a beautiful set of flowers and get them delivered in a timely manner. If I'm ever in a similar situation again, I know exactly where to go to get help, Avas Flowers.

I purchased flowers for a girlfriend's birthday and she was thrilled with the quality of the product. She has insisted on receiving more, so thank you for giving me a reliable option for making her happy.

Avas Flowers has great pricing, and many different choices. Will be using this service more often. It was very easy to navigate their website. The delivery time was absolutely perfect. Arrived on time.

Needed flowers for a friend's not feeling well. She loves sunflowers. I was able to get just the right vase and flowers to brighten her day. When she called to thank me it was a really nice to know that they really were happy fun flowers delivered. I do not use anyone else!!

The people I send flowers to love Avas Flowers. I actually saw one of the arrangements and it was absolutely gorgeous. Always delivered on time. Thank you, Avas. I've finally found a florist I can trust.

I live in CA, but I have an aunt in Palmetto GA. I have used Avas to send her flowers several times. She has always raved about how beautiful they are... I would not think of contacting anyone else when I need flowers for her!!

I have ordered flowers/plants several times and they have always been delivered on time. I had one occasion where flowers were not as pictured on website. When I called the company, they were very apologetic and even applied a credit to my account.

I ordered a birthday arrangement from AVAS website for my mother in another state. Although my mother was pleased with the delivery, I could see from photos that the arrangement was NOTHING like I ordered... no resemblance whatsoever!! After multiple calls and complaints to numerous "customer service" advisors, providing photo evidence of the delivery in dispute, and threatening the company with a public posting of my experience, AVAS floral finally had a new arrangement made up and delivered to my mother... TWO WEEKS after her birthday!!! I will NEVER use this company for any future needs, and I have spread word to all of my family and friends to prevent them being as dissatisfied as I was. Thank you.

Your website is always very user friendly. Everything arrived on time and your prices are very reasonable. I will use your services every chance I get. I'm going to send a plant to my father right now!!!

I recently ordered flowers for the funeral of a coworker's father. He died on a Saturday. The family was all local and on Sunday they decided to scheduled the viewing and funeral for Monday. I was worried that I would not be able to get a nice arrangement sent in such a short amount of time. Avas Flowers assured me that the flowers would arrive in time for the viewing. I ordered the Red, White and Blue basket on a stand. It arrived in time for the funeral and the viewing as promised. When I saw my coworker again, she gave me a big hug and said that the flowers were so fresh and beautiful! Her father was a veteran and the flowers were placed at the head of the casket because they were so gorgeous. She said that they were the nicest arrangement that he got!

I have used Avas Flowers on several occasions and have been thoroughly please with each interaction. The flowers arrive on the day expected and are fresh and attractive arrangements. I will use them again and have recommended them to my sister. I live in Montana and it's important to have a source to go to for this type of service.

I ordered Flowers from Avas Florist earlier this year for my son and the in-law who just purchased a home in Jamaica Plain, Boston. The flowers delivered were not as advertised on website and as explained by phone agent. Subsequently they sent me emails saying my feedback was important so I advised them of the particulars of my experience and the format said they would be responding, etc, etc. They never responded in any way though. They do keep sending me promotional emails, etc. I did not ask for refund or any other consideration and I only filed my feedback because they solicited it. Given this experience I would not do business with them again and if asked I would discourage anyone I knew from choosing Avas. I recognize that mistakes and miscommunication happen; the key is do we show customers that we care? It seems their focus is to get your money and that's it. I hope this helps them improve.

I needed the flowers in a hurry due to a death. They needed to be beautiful and able to express my feeling which they did. The process was easy from ordering to arrival and payment was easy.

I have been using Avas Flowers for about 7 months. I work in downtown Sacramento. So when I use the online service to send an arrangement to my girlfriend in Rocklin, CA, the flowers delivered look amazing. And my girlfriend really loves them...

My second purchase from the company! Both arrangements were fresh, very beautiful, delivered on time, and came in very nice vases. I found my new flower company and I'm not going back to the old one. These guys are great.

I ordered flowers for a funeral and they were absolutely lovely. I requested a special inscription on the ribbon and they followed my instructions to the letter. I am very pleased with the service I received from Avas.

I placed an order for a funeral of a friend's family in Michigan. I gave them the wrong date but Avas Flowers was able to adjust the delivery accordingly. Great service.

Recently purchased a dozen roses for a friend as I do every year. She said the flowers this year were the most beautiful she's ever received. Price was right. Service was excellent.

Living in FL, I prefer to send my mother-in-law flowers from a local florist, rather than using one of the national chains. Avas flowers are always beautiful, delivered on time, and exactly what was pictured online.

I use Avas Flowers quite a bit! Every time I am pleasantly surprised at the care they take to make sure their product is the best! I love the flowers, fruit baskets and plants they send! They have all been amazing!

I ordered flowers for a funeral from Avas Flowers. They were delivered in a timely manner and were absolutely stunning! I was pleasantly surprised! The arrangement surpassed my expectations considerably. I will use Avas Flowers exclusively from this point on.

First off I would never have written this review but they sent me an email bribing me to write a positive review here for a 10% off coupon. This kind of shady behavior will always backfire. Do not do business with this company. If you see a lot of positive reviews pop up after this, you know why. I bought 24 roses with a vase for my girlfriend's birthday a year ago and they delivered them in a box without water. I bought the vase assuming they would deliver the roses with water IN the vase; she wasn't actually out of empty vases. Nope, the vase was empty in the box next to the starving roses. Can anyone tell me what happens to flowers when they go on a delivery ride and then sit on a porch without water for even a short period time? I don't know what industry standard is but the place I used as a kid always delivered in water as does the place I use now. They even wrap it in plastic when delivering.

My first experience with Avas flowers was absolutely wonderful. It was painless and easy. I ordered my girlfriend 5 dozen roses. My second experience with them with the flowers that the gentleman had told me would look beautiful look pretty cheesy and cost me quite a bit. I thought I wasn't sure what the deal was I had to run out and buy another five dozen roses real quick for Valentine's Day cuz I knew my girlfriend would not be satisfied with them that I received from Avas.

Valentine's Day about a year and a half ago as I recall, I ordered two dozen red roses from Avas flowers (about $120.00). The flowers were delivered two days late. In addition, the flowers were delivered by "King Soopers" a local grocery store. The quality of the flowers was poor, none of the blooms survived the first 24 hours. I could have driven by King Soopers myself and saved myself $120.00 and a whole lot of frustration. I tried to contact Avas flowers several times to express my displeasure; however, my calls were not returned. Yet somehow, I ended up on their mailing list and now I cannot get off of it. They seem to change their email address frequently, so it cannot be blocked for more than a few days. As a result I get a reminder of this unpleasant experience on a regular basis. Poor quality, poor service, and I cannot escape them to this day. One star is generous.

Avas Flowers has fantastic customer service. When a local flower shop delivered my order late, the fine folks at Avas were quick to apologize and give me credit towards my next purchase. Also, I appreciate the rewards points! They've helped me save a ton of $$$ when purchasing flowers.

I have used Avas Flowers for many deliveries. The picture on my computer screen is remarkably close to the THANK YOU pictures I get texted back by the friends who have been on the receiving end. THANKS Avas for making it easy and affordable!

This was a terrible experience. I ordered flowers which were never delivered. I tried to reach Avas 4 times -- twice leaving voicemail messages and twice leaving email messages. They never responded. When I finally got in touch, they offered to deliver the flowers and give a 10% discount. They were unreliable and a terrible customer service experience, and will never use them again.

From my experience Avas contracts local flower shops and helps support local small businesses this way which is awesome. I have only ever had good experience with them.

I was able to order a beautiful deluxe bouquet for less than other sites using a promo. They also allow you to track your delivery so you can know when they are delivered. The person I sent them to was very pleased and happy.

I ordered flowers from Avas to be delivered to my sister-in-law for the following day after I placed my order. Shortly after ordering them I got a email from Avas Flowers saying that I needed to contact them regarding my order. I called and the lady (which I could hardly understand) said that there wasn't a designer there that would be able to make the arrangement. She said that they found one that wasn't associated with Avas that would come in and make the floral arrangement but it would cost me a additional $20. I told her they could deliver them another day so I could avoid the extra cost.

Called on June 6 to have flowers delivered on June 10 for my granddaughters' recital, 3 granddaughters. Well guess what, come the 10 no flowers were delivered. Made at least 7 phone calls to them and got nowhere. On the 8th call finally reached a person who cancelled my order and got in touch with another florists who sent flowers, not very good arrangements but flowers. I was charged for the original flowers 131.91. The flowers that they got were not worth 50.00. With all these complaints why has nothing been done with this co. Will NEVER even think of using them.

I ordered flowers for my mom for her birthday in September of 2015. They were never delivered! They didn't call me to tell my until 9pm that night. I decided to take a refund instead of having them deliver the flowers a couple days late. It is June 2016 and I still have not received a refund after calling them multiple times. Every time I call they give me the runaround about a different way to do a refund and tell me someone will call me back. No one has ever called me back! One of the worst customer service experiences I have ever had!

Three options are provided for your order. Basic (least expensive) Premium (same pic but promised more product) and Quality - top of the line (supposed to be the best of all) - Considering the recipient, I wanted something nice but affordable; I chose the Premium For $74.00 + tx & del. Their "promised beauty of a basket" delivered consisted of 2 apples, an orange; 2 kiwis; a chocolate pop; a candy bar and a small box of crackers. (Surely nothing near what was pictured for the price.) The requested "follow-up survey" as well as a personal email immediately after the delivery, and one posted to the customer service link were submitted reporting the embarrassment and disappointment of my purchase. NOT EVEN THE CONSIDERATION OF A RESPONSE. There are LOTS of GOOD sites out there - HONEST ONES - DON'T STOP AT THIS ONE!!!

I ordered red roses for my dying grandmother. I clearly stated I wanted the red roses and they said yes and they delivered carnations. They then argued with me and said they were roses when clearly they were carnations. They refused to correct their mistake or take any responsibility. Crooked company. They also said they were discounting from $100 to $63.00 FOR CARNATIONS. REALLY?

They sent whatever they wanted!!! Not even close to what I purchased for $103.00. They said they were local... THEY ARE NOT!!! AWFUL!!!

This is the worst experience I have ever had with customer service!! They took absolutely no responsibility in their faults of an incorrect delivery. Repeatedly offered me 20% off my next delivery. Why the hell would I ever use them again?! This is the first review I have ever wrote on any website/Company, but this was totally necessary. I do not recommend anybody use this scam of a "flower delivery company". Horrible, horrible, horrible service.

A joke if and what we may call the company (Avas Flowers) promises to make delivery in telephone scheduled time. When making the request will charge at the same time in the credit card and sends an invoice that says, "We can not guarantee delivery it when you le and either ask to cancel say so after 24 hours we can do something." Not careful ordering them promise and not fulfill. Dishonest. This was the experience I had with them. Not have whether consideration by customers. Abusive. Do not order with them.

DO NOT USE THIS COMPANY!!! RED FLAG. RED FLAG. I called Ava's Flowers the day before Mother's Day, understanding it might take a little longer. They were not delivered on Sunday. By 5 pm on Tuesday they still had not received them, so I called Ava's to cancel the order. When I got in the telephone loop, it was ridiculous the amount of time I waited, so I called the order line and requested to speak to a manager. They sent me BACK to the abyss in telephone twilight zone. I made about 27 or 28 calls, left 15 messages, when I got back to my computer, I sent 3 emails. All this can be verified. I have never been so upset, disappointed, mad, to the extreme this company made me.

Called on Friday for Saturday 6 pm funeral. I was called this afternoon (Tuesday) and told that the flowers were not delivered but they could send a nice arrangement to another address. They stated that they miscalculated the distance to the funeral home. They were also happy to give me a $10 credit towards a future purchase. I spent close to an hour trying to speak to someone to get a refund. I was disconnected, or repeatedly sent to a Customer Service Expert who gave me the same story each time. While on hold, a recorded voice told me that Avas is locally owned and operated. Each time I called, I got through to a call center.

Letter to Avas: My son-in-law had surgery on Friday and was home on Monday so I sent the medium Fruitful Greetings Sympathy basket although it was more of a get well gift. My daughter sent me a thank you text with a picture of what was in the basket and it didn't look anything like the basket you picture on your website. The following is what I read. FROM WEBSITE: Fruit and Gourmet Baskets. The size and amount of food items will increase in proportion to the size selected. In addition, Deluxe and Premium size may include a wider variety of fruits and/or gourmet items.

I called Avas Flowers to place a order for a family member's funeral in Oklahoma. The website told me that there was a special 40% off and no delivery fee. I ended up calling a Mario before lunch, and ordered a "garden" plant. He said he would have it delivered before the visitation that evening. When I went to pay it was suppose to be 49.00. It ended up being 80+. I got him to reduce the delivery charges (that was stated to be free) and placed order.

Flowers were supposed to be delivered for a dear woman's 94th birthday in a nursing home. Avas knew exactly what this was for, the message said "94 years of love!" We were traveling and actually got an email from Avas the day after scheduled "delivery" asking me to rate their service! Ha, what a joke! Flower delivery was scheduled for Monday, May 23. On Thursday, May 26, at 6 pm, I received a call telling me there had been "a system problem", so the towers weren't delivered. "Are you kidding me? Why didn't you call me the day of delivery or at least the next day?" Them: " Would you like them delivered tomorrow?" ME: "For free?" THEM: "No, for the same price." WHO ARE THESE LOSERS? What a scam... Do not EVER use these jerks!

Ava's flowers sucks. They are not local, to Stafford, TX, as they claim. Probably not family owned either. Arrangement was not delivered on time, and it was the wrong color of flowers that I had specified. After hours of ** from their customer service dept. they finally issued a refund. They also picked up the crappy arrangement, which I've never experienced. Most reputable companies, offer a refund and you keep the ** flowers. I would NOT RECOMMEND THEM TO ANYONE. Would give zero stars if I could. They suck!!!

Don't bother doing business with Avas Flowers. I placed an order for delivery. The flowers were not delivered. I called Customer Service to find out the delivery status. I was told the order would not be filled until the following day they were scheduled. They contacted the florist who said they were too busy to fill the order on time. I was not notified that delivery would be late. These were for my mother-in-law's birthday. So flowers the following day were not acceptable. I have asked to cancel the order. I will see if I receive my refund in a timely manner as my credit card has already been charged. I wish I had checked for company reviews before placing the order. Don't waste your time. Highly dissatisfied with my experience. Too bad there isn't anything less than 1 star rating.