Weight Watchers Reviews

Well my story is probably like a lot of others but I must say I really had such bad eating habits such as: Who knew certain foods are really bad for us like granola bars, cereals and those breakfast snacks cookies! I have learned so much in the past 5-6 weeks! The program is a reminder how important what we eats affects us! I am so happy I have joined and I am never leaving! Simply the best!

I started WW on Feb 6. I started with a very negative attitude and was sure I was going to fail. Guess what? I didn’t fail! I have lost 32 pounds and became lifetime back in June. I followed the plan to a T. I tracked my food and I walked. I haven’t felt deprived at all. I love following a plan where I’m not told I can’t eat certain food groups. WW has helped me with portion control, too. I love going to the weekly meetings. I NEED them to keep on track. I technically only have to weigh in once a month now but I still do it weekly to stay accountable. So happy I finally decided to take the plunge and join.

I'm happy my account was corrected and Danielle from the resolution team was very nice and fixed the issues with my account.

I canceled my membership online in September. I noticed I was charged again the end of October. I called and got some run around that, "Yes I saw you 'tried' to cancel but it wasn't a successful cancellation..." What!?! She then tells me I accepted an offer for an additional free month (do NOT recall that) and in doing so my account remains active giving them full rights to continue charging. I told her it seemed pretty shady and she said, "Let me put you on hold for a minute." She never came back! I called again and got the same response. So I take this to mean you have to call every month to make sure it's cancelled? Very disappointed in what I believed to be a good company... until now.

They recently dropped an eating plan that had worked for me, since the roll out of only allowing Freestyle for a program I have gained back 10 pounds and continue to gain. Yet they seem to think it works the same for every person out there. I used to be a big fan of the program, but no longer. Will no longer recommend it. They are no longer known as Weight Watchers but as WW and are now focusing on wellness. That is not what I need.

Family recipes don’t match with many of the recipes. When going to activities list: mowing lawn comes up as American football. Often the tracking don’t work and it is impossible to put the details in. It is an improvement since 1986 which was fist time I joined in Belgium. Like the motivational points.

I feel the program is very non personal. I have not had contact with any coaches or any suggestions to make this experience fun. I do not feel bonded. The app need to be easier to use. It's hard to figure out how navigate.

I used the Points Plus program, with a lot of success. So 10 years later, after the weight crept back on, I decided to go with the "known & trusted" system of Weight Watchers. Big mistake! I signed up for the 6 month program with coaching (this subscription was also supposed to come with a free gift that I never received). After 2 months of eating and tracking everything, and attending meetings weekly, I was down 3 pounds... Seriously I could have lost more than that, and saved a lot more money, if I did this on my own.

I like the app as it is easy to use. In my professional career, we too have an app and regularly use surveys. I don't understand why there isn't any feedback provided to users since you are able to collect so much data on all of your users. I receive no suggestions based on my performance or lack of recently. Are you looking at the food tracked and comparing it to performance? Your app has much more potential.

I'm alone in my journey. I don't have a buddy to join me in my journey. When I initially started going to Weight Watchers I expected to meet people who may be wanted to befriend me. (I am also a member of a twelve step group and that's what we do there.) What I found was that most people coming with a friend. Yes, I've chatted with people but they to be distant. Maybe I should consider it a blessing. Anyway, my point is that I don't get any support outside of the meeting. Oh, no I take that back. I do have a Facebook group. Nevermind.

I was successful managing my weight my whole life. I eat well and work-out at the gym. Weight was not an issue for me. I few more work-outs would keep my weight in check if I splurged on holidays or on the weekend. Then I hit menopause and my tricks were not working. I gained 15 lbs in a matter of months. I thought to myself, "I work-out and eat right, where am I going wrong?" I knew I needed to get on track before my weight got out of control. My Mom has been on WW for years and is a life-time member. I decided to give WW a try and I am glad I did. I have lost about 7 lbs in 6 weeks. WW has pointed me in the right direction to get my weight back on track and I am so happy! Thanks WW!

I've used Weight Watchers in the past but old methods of tracking were cumbersome - using the slide card to calculate points, etc. Yes, it's been a while since I was a member! I signed up 3 weeks ago as my weight kept increasing finally reaching the point where I knew I had to do something. In my younger days I could drop pounds easily. But with aging you lose this ability. I also realized I was a stress eater and nighttime snacker. Both habits had to change. So after a recent doctor visit I signed up again. All I can say is the scanner feature is fantastic. So easy now to scan foods. Plus the greatly expanded restaurant area is great. I'm sticking to my daily points total. When I feel like I need to eat from stress or get a little hungry in the evening, I have found substitute foods - last night it was a couple oranges instead of chips or pretzels. And the results are great - 10 pound weight loss in 3 weeks! Thanks WW for making it so easy

I've been a member of WW on and off for at least 20+ years. Each year better than the last. I thoroughly enjoy the workshops because I feel comfortable sharing my feelings and emotions in a room full of people who understand. The woman who is our wellness coach is very skilled in making us feel so at ease, her name is Louise.

I joined WW at work and was a regular member for several years. When I got additional responsibilities and was traveling so much I couldn’t attend meetings anymore, I canceled. A couple of years later, I left that employer. WW continued to charge my credit card - they had no current email or phone number for me. My credit card number changed, but through their autopay system, they continued to put through the charges. When I noticed, I called them and canceled again over the phone.

I'm in my third week, starting to lose and quite happy with this round of Weight Watchers. I do wish that the website were more logically organized. Items are stored under whimsical headings, things appear never to be found again -- even the coach I contacted had difficulty. A search function on the site would help.

The smart points program is horrible. In six weeks, I have only lost 4.3 pounds, I follow the program completely, I walk every day, exercise 4 times a week for at least 45 minutes, I track all the food I eat, I am always hungry.

I have lost 16 pounds and because of a mistake made when I paid in Kansas while on vacation, I have lost all my history on my app. I have called twice and couldn’t understand the person I was talking to. They couldn’t help. Wanted to charge me $60 to cancel the account in Kansas so that I could get back to my original account started in Ft Myers, Flo. Very unhappy.

WW has changed my life, but not in the way you would think. I joined not because I was overweight just wanted to drink the way I eat. I found out that I am deathly allergic to Soy. Just by changing the bread that I ate. So I have changed now I am extremely limited at times to what I eat.

I love how WW has embraced the idea of total wellness! I am a returning member and I think this is the best program ever. Making healthy choices every day helps me stay focused on my journey of being healthier. My coach, Marty **, is so inspiring! The Best!

I am writing to you to celebrate a long time goal (not WW goal yet but planning on making it to LIFETIME) that I was doubting myself. I FINALLY made it to 179 after been stuck in 180-184 for over 1 year and the scale has not budged. To be honest some of it was my fault and not totally being true to the plan, others reasons are that I didn't have my head in the game totally. Without seeing any movements on the scale and other reasons I didn't track honestly. Also I used to be at a size 18 jeans pushing bigger if I didn't stop myself. Now I am in a size 14 and those are now loose and falling down with having to get a smaller size. I'm not sure if I can get into a size 12 yet. But if I do that is the smallest size that I have wore and that we back in High School. UPDATE: I can wear a size 12!!!!!

I lost 20 lbs. on WW in about 2002, gained it back & lost again in 2015. I’m happy with my weight but my LDL & triglycerides are high so I’m tracking points since I believe the freestyle plan steers us away from foods that will raise my bad numbers. I’m glad WW has decided to broaden its focus to overall wellness and I look forward to further changes.

I find it very distasteful to call in for help in tracking certain foods. The majority of the time I am routed to the Philippines where their English skills leave much to be desired. I ask them to slow down their speech as I cannot understand them due to their accents. They are not happy hearing this and insist on speaking too fast. I don't know what they are saying and oftentimes hang up on them. Please have American citizens on the staff of call in contacts. Please also have dine out sources of more than just fast food restaurants. Marie Calendar is a Restaurant I frequent and would like you to add them to your list.

I lost weight on WW in 2006 & 2007 after I quit smoking and a heart attack that prevented me from exercising. Lost my way and gained plus-plus! Haven’t been able to get to a place since. Retired in 2013 and want to live healthy. Couldn’t get there on my own. Rejoined WW online 9/18 and so pleased with my progress! Love the program and am here for life!

The app becomes your best friend. It helps you make well informed eating decisions and choices. It helps you get back on track if you need to. You have many levels of support. It's easy and fun. Shopping for food it so simple. Tracking is easy. I really rely on the WW app a lot.

When I joined, Mar. ’17, with the WW snacks and the plan I was saying it was the easiest thing I ever did! I still feel that way. My sister is a Dr. and though she sent me the WW mag. I needed to join when I was ready! I weighed 234.6 lbs, I have lost just under 40. My sis told a lady at a water class about my success, the next week she joined!! She has great medical issues, and 2 siblings do too! I hope they join!

I have lost 18lbs in the last 2 months. The program is easy to use and very effective. My husband has joined with me and he’s down over 20lbs now. I highly recommend anyone who is struggling with their weight to give this a try!

I love WW, especially the accountability! The app is great and I enjoy earning “Win” points. I do wish the app had a calculator to figure out foods that are not in the app. Also, I joined just over a month ago, was supposed to receive a free gift (I was especially looking forward to the egg microwave cooker) but I still have not received it, I’m pretty sure it said I should receive in 2 weeks but I’m still waiting. As for everything else, I am a fan of WW and the weekly workshops.

I'm so struggling with this. I haven't lost any weight and you guys automatic took funds out of my account for another month. I'm not sure I am continuing. Please give back monthly fee for November. I need one on one instructions especially what to buy at the grocery store.

I have always felt that Weight Watchers is the best program out there. Many years ago in the 90s I was a leader. The thing I love best about the program is that you can eat real food. Of course, you can eat frozen dinners or whatever you find convenient but I like real, whole foods and that’s what works best for me. My mother was a member when I was just a kid. My sister is now a member and another friend of mine. We are doing this together online. This is my first time using the freestyle program. It has been amazing! I have lost 17 1/2 pounds in seven weeks.

I really liked being part of this program but as a working mom with kids, it is very difficult to attend the meetings. The only time I have time for sure to get a babysitter are weeekend afternoon or weekends but there are no meetings available anywhere in my city at that time. It would be great to see the meeting live online.

About 10 years ago, I did Weight Watchers and was successful then and at age 55 I needed to lose weight. Again I had success. I followed the online program, used the WW app where you can log in your daily food intake and part of the app you can read bar codes on any food label to caluculate your daily points. It makes you accountable of your eating habits and really opens your eyes as to what is good and bad to eat. The freestyle program is great. There are so many great foods that are virtually no points and are good for you. My love for bananas and eggs has given me the opportunity to have success using this program. Once again, Weight Watchers has given me a platform to be successful in my weight loss journey.

I came back to my old love. All my life I follow WW. 11 years ago I move to another country and I forget about it. It's much better. I love to be able to put everything online. The only thing who is missing is a place to put how I feel each day.

It was time for a change - I have a lot of stress in my life and I was eating takeout 3-4 times a week! The portions were huge and extremely unhealthy. But I realized that being unhealthy only adds to my stress! Five months ago I joined WW and changed my lifestyle - I’m healthier and happier and I look and feel wonderful! I still have a lot of stress in my life but I’m better able to deal with that stress thanks to WW and my new healthy lifestyle!

Weight Watchers Connect is supposed to be a support system. However, political posts are now common and you do not want to disagree with someone or you will be berated and called names. I am a lifetime member, but no more. Been a member since 2007, but no more. I don't need this from a diet program.

I have been a Weight Watchers member twice before and I never had this much success. The plan is so easy to follow and delicious. I never feel deprived or like I am on a "diet". I have lost 31 lbs in four months!!! The new plan works!

I have been a member in the past and am new to online membership. The response time is fantastic if I ask for help. My inquiries are always resolved and to my satisfaction! The associates that have helped me are always cheerful and compassionate as well. I would definitely recommend Weight Watchers!

This has been the best program ever. Started in 1981 to lose 15-20 pounds, but over the years I have returned numerous times to lose the 10-15 pounds that creeps on, after babies, or just because. If you follow it, it works! I love WW!

The points program is very easy to follow, and it's great being able to eat anything you want and still lose weight. Weight loss is my main reason for joining, but I can see with the new WW program there may be more people joining for the Health part of the new WW.

I did much better in 2017, prior to you changing to Freestyle. I am not very happy with this program and have no longer gone into meetings. I am trying online but have also considered trying iTrackBites because they use the old WW system.

After trying so many new ways to eat from Paleo, to Whole 30 to Keto I had forgot how to eat! I have lost 14 lbs in 4 weeks and will always track! I have gotten 3 friends to join me and they love it too! It’s so easy, I can’t believe I didn’t do it earlier! I love it.

I have only had my Fitbit activity sync a few days the first week I joined then it stopped showing up on the app as tracked. I called for support and they were unable to help. I think it still needs some work. As far as the program I LOVE IT. I have always believed WELLNESS was the success key we are seeking not just to focus on the numbers the scales show us. I would like to see more recipes that showcase plant as protein and maybe come out with special menus to celebration days.

I have joined Weight Watchers several times now. When I follow the program, it works. I stopped going in January and told myself I could be mindful and do it on my own. In 8 months I gained 17 pounds of the 50 I had lost. I rejoined and realized I need the tracker. I need the meetings. I have lost 6 of the 17 and I know if I keep on track it will not take me long to lose the rest. I am never hungry. I can eat the food I like. I am not deprived and I don’t feel like I am on a “diet”. It is the only thing that has ever worked for me. I trust the program and I highly recommend it to anyone.

I am so happy I joined this program. I have the online app and I attend weekly meetings. I would never have thought I would like and want to continue to attend the meetings, even after I got to my goal weight. The meetings, discussions and idea sharing is absolutely fantastic. Those the things and tracking what I eat and how much I exercise are the best tools for my success. I’ve lost 65 pounds so it works!

WW is a welcome tool to help me address extra pounds and pre-diabetes. WW has the practical tools and supportive community to help me succeed. Looking forward to learning more about diet and foods that will support continued progress. Thanks.

I started with WW in 2013 and had great success, I unfortunately stopped the program after my wedding. In the years after I had two children and I found I gained all the weight back plus some. I have now decided to make my health a priority and joined WW again. I really enjoy the tech component of the program as well as the face-to-face meetings. My husband has also joined me on a health improvement journey and we are loving it! We know this is much more than a diet, it is a new life.

I have always had a great experience with WW and success as long as you follow the plan. I have had a great instructor, Tonya and sometimes would just like to go just to see her. This plan is something that will become your routine and just a healthy way to eat forever. You can have your favorites things they just teach you how to add it into your day.

I received an unauthorized charge for the Magazine subscription renewal. Agent could not find my name or account in their system, but requested my entire credit card number, saying that was the only way to track it. I Would not give the number and am out the money.

They resolved my issue fully.

I signed up for a free class at the Baptist church chapter to learn about the new Weight Watchers program. I was told I could sit in the class, but they would not let me know about the program or cost unless I signed up for six months. I don't know if it's right for me or not, or if I can afford the program if they don't tell me about it. I left no worse for wear, without attending a class that would be useless and meaningless to me. I would not know what they were talking about without some kind of information. Overall rating -1,000,000,000.

I started WW in January of 2013 and celebrated my fifth anniversary of reaching my goal on October 7, 2018. I have adapted to each change over the years until now. Don't enjoy meetings anymore. This may be a program that is easily understood by younger members, but for me, it is extremely difficult to follow and get behind. The new weekly format is a joke. I used to get a lot out of the weekly and the new one is not inspiring. Now I go because I need to, not because I want to. I used to enjoy attending meetings. As the old saying goes, "if it ain't broke, don't fix it."

Even though I have not gone to a meeting in 8 months WW continued to zap my credit card. Original amount was 15.00 per meeting but escalated to almost 50.00 per month. If you stop going they continue to charge your account and although you stop your service at the center (called them several times) they cannot stop automatic billing. You can only do that by phone at the main office.

Joined last summer and lost some weight but it was a struggle with Freestyle — too many carbs that are ‘free’ — you cannot lose on it like you could on Points Plus. Loved the Sat. morning leader in Plainfield, Indiana — she’s great. Did not like their auto bill or their toll free info line. Called and requested a list of attendance dates for my employer and all they could provide are the dates WITH my weights on it!! I told them my employer just wants to know employees join WW to encourage better health — not our weight! If WW doesn’t understand the sensitivity around this issue, then they won’t get my business again!

WEIGHT WATCHERS WAS HELPFUL IN THAT THEY ALLOWED ME TO ATTEND TWO MEETINGS IN ORDER TO UNDERSTAND THE PROGRAM BETTER

I joined Weight Watchers in July 2017. To date I have lost 102 pounds and have been at goal since June 2018. I feel GREAT! I am off all meds and able to do any activity I want! The program is very flexible and even easy to dine out with a few smart changes. I love to be creative and adapt recipes to make healthier. I would highly recommend! To me it is not a diet. It is an educational experience to transform your unhealthy life into a healthy one... Forever! Happily living life!

Everyone loves to win prizes and the new feature to WW adds prizes as an incentive to track the foods you eat. Great idea, I agree. But what I'm about to say won't be popular with WW members. One of the daily goals in WW is to stay within the healthy eating zone. The zone includes a daily point total that hits a range between 10 points below and 5 points above your daily allotment that's based on height and weight. When you complete a day in the healthy eating zone, the day on your WW calendar turns blue. This "blue dot challenge" is a perfect way for WW to have implemented their rewards program that followed their name change to Wellness that Wins.

When I joined I found the people were not very supportive, except for the speaker at the meetings, she was alright. I was not told when I joined that my card would continuously be charged. I attended the first 2 meetings and that was it, I was charged for 6 months, customer service did not reimburse me and I found them to be very rude as well. Weight Watchers support did not work out for me.

I opted for the 3 month subscription and chose for it to be cancelled at the end of the 3 months. Month 4 I’m charged a regular subscription fee. I call to speak with billing about this and the lady is extremely rude and interrupts constantly. She tells me the fine print I signed stated I would be renewed for a regular subscription. I told her that I opted out for that and she continued to over talk and be rude so I asked to speak with a supervisor and sat on hold for 40 minutes only to be hung up on. Terrible communication and customer service. The program itself is alright but wasn’t for me. Would not recommend Weight Watchers to anyone!

I joined the program on August because it was a discounted plan offered through my employer. I was looking for something that would work with my busy lifestyle. It was working for a little bit, but I found that the Freestyle plan and 23 point a day didn't work for me. I decided to cancel and was immediately offered a free month to give another chance. I took the free month with the option to cancel. I didn't even use the free month and cancelled a few days afterwards. I knew there was an early termination fee to be paid and I was fine with that. I check my account and find that I have been charged a subscription fee for this month. That was not explained when I cancelled online. There was simply the option to cancel and be charged the termination fee.

I was doing great on Weight Watchers. I loved it. I was losing every week. A few times I stayed the same but never gained. Then... Freestyle. Everything stopped. I did everything suggested. I kept asking how many 0 point foods could I eat and still lose weight. I was told to “work” the program and see how body reacted. I joined WW for help. I even tried different meetings to get answers. After being so successful I feel lost. I kinda feel like I was let down. I waisted a year trying to make it work. I loved you WW, it’s you, not me.

I joined WW on the 30 points program and it was wonderful. I was losing weight and then all of a sudden Freestyle comes along. Only allows 23 points. Just terrible!!! Free foods... no way=weight gain. So many people I know feel the same way and have terminated their memberships. Why can't WW have 2 programs... One for the people that want to do the 30 points and one for people who want to do Freestyle. Like the others I know it's time to terminate my membership. Goodbye WW until you can appease all!

I have been a long time member of Weight Watchers for many years. I love the program and it works. I have been at goal for the past 7 years! Over the past year at my weekly meetings we have gotten away from talking about the program. That is such an important part of this journey. Now we are suppose to get our phones out and talk about the app! I don't come to meeting to "learn" about the phone app. That should be a meeting in its own. I am an analogue person and do not enjoy using it to track. We have several people who like me, don't like the way this is going. We are being overlooked.

WW does not have a protocol for harassment on their Connect site. I and many others have been trolled by people. We've been called, "idiot", "stupid", "** you" and other derogatory comments. I am a grown women and know I can block and do. I then see these same people do the same to others. I go to report and I'm told to block. Genius idea. Did that. That's it. No internal protocol to address trolls on the site. Not only am I paying to use the site I am subjected to abusive people. NOT WORTH IT.

Love WW. Began in Fall of 2017 with great results! Lost 14 lbs :)). But when Freestyle change happened, I stopped losing. It didn’t matter what changes I made. Please give us back the option of old way. It’s so discouraging to stop progress.

I joined WW twice to get rid of baby weight. I joined in August to get rid of weight after my Dad was ill and passed away. I LOVE the WW Freestyle. Your BEST!!! Love 0 foods, connect, the app, etc. GREAT!!!

I am a previous WW member. Several years ago I lost 55 lbs and proof that the program works. I started to gain weight and thought I should give the program another chance. After attending the first meeting, I was totally turned off by the leader and lack of enthusiasm. I could not wait to leave the meeting. As a new member it took forever to check in, after the meeting I was not given any encouragement as to how to proceed with the new program. I decided to continue the program on my own because I know it works.

I signed up for 6 months of meetings. The leader was horrible. I requested to switch to online. They continue to take meetings payment out. Now there isn't a location in my area. And they still want payment for meetings. Stated I made a 6 month commitment. The program works. But their customer service and delivery of service is HORRIBLE! Beware.

I signed up in person for Weight Watchers, I asked if I had all the information I would need to sign up for the online app and was assured I had all I needed. But I do not have what I need. I had to wait all night to call someone after 8 am who can not offer me any advice except to wait and go to another meeting and see if someone could help me. Which leaves me confused because I received a intro packet and it has a nice little shopping list but offers no knowledge of what points any foods have and wonder how exactly I am supposed to track points. It was clear at the meeting they were more interested in selling their packaged food than making sure their new clients have the necessary information to succeed. I am highly frustrated and disappointed. I don't know what additional effort it will take to get this taken care off but I know it seems like too much already.

I loved the Weight Watchers program but had to quit due to medical reasons. I went online in May & cancelled my commitment. I was given an extra free month which I accepted with the understanding that my account would be cancelled after that month. I heard nothing & assumed my account was dormant. I went on my app just to make sure & it would not let me process without joining. So I was convinced that my a/c had been cancelled. Just yesterday I sat down to do my accounts & saw that I had been charged for the last 3 months. I called & was refused a refund & was instead I offered a free month! Please make sure your account is cancelled by calling in otherwise you may be surprised like I was.

Updated on 12/18/2018: I submitted a Complaint on 09/25/18 and I received 2 responses from Weight Watchers on 10/15/18 and 10/16/18 from Danielle of the Resolution Team. She stated she would look into my complaint and get back to me on this site. It has now been over 2 months and she has not responded and the issue has not been resolved. I joined WW Meetings on 5/1/18 and signed up to received e-mails and since that time I have not received any. I have called, sent e-mails and the problem has not been corrected even though they have made promises that it would be. They have no trouble charging my credit card each month, so I expect to be able to receive all I am entitled to. It has now been over 7 months, I would expect that they would have corrected this matter by now. I would like to be advised that it has been corrected.

I was glad to see these reviews. I thought it was just me experiencing no weight loss. I used the Smart Points program a year ago and it worked. WW has always worked for me in the past. After four months I have lost 7 pounds. Sometimes I gain back a pound or two for no reason I can figure out. I’m counting and measuring and going to meetings. I don’t see how you can eat all of those 0 points foods and still have 23 points a day to eat more. I don’t need a group of people talking about how we can feel better about ourselves, I need a weight loss program. Bring back the old points system.

Be very aware of the contract you sign up for. There is a $40.00 fee to end your contract early? Why? Why are you penalized if the program isn't for you? If you are an online user you basically are paying $18.95 monthly for use of the WW app you use on your phone to count points. Why is there a cancellation fee? Why are you asked to sign on for a minimum of six months? Shouldn't it be on a month to month basis to see if it's really a good plan for you? Locking people into six months is criminal. I will say that the chat experience was very helpful and professional.

I’ve been with WW on and off for several years. When true to the program, for the most part it’s slow, but it works. Recently I tore my Achilles and was unable to attend meetings. When my 3-month subscription was up I called to cancel. They offered the online version (I declined) and offered me 30 free days. I confirmed at the end it would be cancelled and I would not have to call back in - was told yes! Fast forward 2 months and they are still charging me. I spoke at length to a customer service worker and supervisor only to find out - 1) they had the wrong email address in the system so I couldn’t confirm the cancellation and they wouldn’t tell me where they sent the email and 2) they saw in the system that I called to cancel but they needed the confirmation email; and 3) charged my account this month less than 12 hours ago and I can’t get $ back - they don’t reimburse for non-usage.

No membership if you buy through app. So, I just got off of the phone with support and was told that because my wife purchased the membership through the app, they couldn't help me. I needed to contact iTunes, get my money back from them and then sign up on the website! So, the issue is the app still belongs to Weight Watchers. If there is an issue with signing up through the app, get rid of the option!!!

I have been on WW and with a new mindset I was losing. Come January 2018 I was delighted with the new plan, but around March I was sick of it! I love using the scan and online features but I just can’t stick to the program. I would love to have the option of going back to the other plan. Have a choice to choose online which program I want to follow and allow the scanner to work correctly on either program. I like the idea of the program getting you to eat better but it is hard for me to eat the awful plain low-fat yogurt that I need to add sweetener and fruit to. The total calorie count of the yogurt is somewhere between 80 and 100 calories. The low-fat flavored yogurt I was enjoying prior to the new program was 80 but was 2 points. Makes no sense to me. I like ice cream. The ice cream I was eating was 110 calories and was 3 points now when I scan is 6 points. None of this makes sense.

I have been a Weight Watchers member on and off for the past fifteen years. I was a member for the Point Plus and lost 25 lbs. Maintained it for 18 months and then when the freestyle program started I gained it all back. I am vegetarian so the 200 free foods is very limited for the freestyle. I would like to return but the freestyle does not work. Maybe WW will bring back old program that actually worked or the option to choose the program the best fits an individuals goals.

I joined Weight Watchers in 2010, loved the program. I lost 45 pounds in 4 1/2 months, I felt great and loved the way I looked. I went through a tough period in my life and gained the weight back. The new freestyle program I don’t like. I feel like I’m wasting my money every month. I would prefer to be accountable for everything I eat not just somethings. Please change the program back!

I joined WW about 4 months ago. I am a physically taller, former athlete that was looking to get back to my peak fitness. These points do not work for me. I contacted WW and asked if they were able to terminate my contract without paying a fee since they (seemingly) should stand behind their product. They tell me that they cannot cancel my membership for 3 more months! If you’re on the fence about this program like I was, my recommendation would be to go with a different program that stands behind their product.

I have been trying the Freestyle and it’s not working like design. I have been very faithful. Lose 1 lb then gain two pounds. This is very frustrating. I maintain in my 23 points. Not very happy. Extremely frustrating.

The program is great. They did autopay and took 45$ out per month like clockwork. I stopped going and didn't hear a peep about why I stopped. Money matters. I don't apparently. Customer svc consists of apology from offshore reps who do not connect with real empathy. Good program...bad customer svc.

I would like to update a previous review of Weight Watchers (now called "WW"). When I first started the new Freestyle Points system, I didn't think it was going to work for me and was a little frustrated. But, the Freestyle Points program has worked, and I just reached my goal weight after only 7 weeks! I'm very happy with this program. If you haven't tried it, just give it a little time and I think you will be pleased with the results.

I had starting using WW in the Spring of 2017 with great success! The weight was flying off and it felt easy and was encouraging. Life came around and I changed jobs (among other things) and I took a break. When I came back to get serious on WW again in Dec. 2017 this new "Freestyle" program was pushed out and the ONLY option. It's terrible. I've been trying for 10 months now to be successful and I just can't figure it out. It's not even that I say I'm trying and not really following, I have REALLY followed, bought new groceries, changed everything to follow it with little to no success. It's SO discouraging. It makes me want to quit WW. The old program was the only thing that really worked for me. Can we please have the option of choosing which program we want to follow.

After being on the Freestyle plan for just over 4 weeks, sticking to my 23 points per day, I am not losing any more than 1 to 2 lbs. And I don't ever take advantage of my weekly points. Can someone advise me on what I might be doing wrong? I eat all that I am suppose to, much of which is 0 point foods, but nothing is working for me.

I've always been a fan of Weight Watchers and had success in the past, met my goal, and went about my merry way. Well, then menopause hit and the weight started to come back on! I tried losing that extra weight just by cutting back on fattening foods and paying attention to my portions, and it seemed I was gaining instead of losing! Enter my dear friend, Fawn, who had been battling the same little demons I had been battling. She had recently joined WW on the Freestyle Plan and was having amazing success. She sent me the link and I signed up and started the very next day. I LOVE IT!!! The fact that so many of the lean proteins are free helps me make really great choices, like in the evening when I feel like I MUST have just a little something but I've used my points or have just a couple left.

I've tried to do this on my own and I just didn't get anywhere! I go to meetings and journey my way through. I've asked people for suggestions and they've given me a multitude of help. It's a supportive forum and there's so many people who inspire - they've had amazing journeys and they've lost a lot of weight - so inspiring. The only way I can get myself healthy and stay healthy is with Weight Watchers. Thank You!!!

I started WW in 1977, attended off and on over the years and made lifetime in 2009. I allowed life to happen and sadly, the weight returned. I believe in the program and think it’s one of the healthiest lifestyles around. My goal is to be at my goal weight in August 2019 and maybe even work for WW once that happens :).

Had considered Gastric By-pass and decided to go with the Weight Watchers Program! This is way better with the tracking Program and website I have no problem staying on track! Being able to scan products in the store and at home make it simple! You have full control of Your Program, I would recommend o anybody to check it out!!! Love It!!! FreeStyle is the answer!!! Go to the Meetings for support and camaraderie of Group Support!!!

I was a periodic WW member from 1987-2001, but have been a consistent Lifetime member since 2002, having lost 35 lbs and kept it off. I have been frustrated with the Freestyle program primarily because the 0 points foods are typically what I would normally eat under the Smart Points program. Now that those foods are 0 points, I tend to supplement those foods with less desirable foods to use my points, and tend to overeat the 0 point foods. After all, if I could control my portions I wouldn't have a weight problem to begin with. Hence, I am not losing weight and tend to have difficulty maintaining. I would much prefer to have the option of the Smart Points program.

I've been a member of WW since 2009 (on and off). I've lost over 100 pounds with the program and on my own. The Freestyle program is the worst and most restrictive plan that WW has ever had. It's basically Atkins.

Love the new program Freestyle. I have been losing about 1.3 to 3.4 pounds a week. I have currently lost 21.4 pounds and I feel great. Walking better doing more physical work around the house without having to hire someone to do some of the more simple things. Brag about my journey and weight loss success. Smile every day about my experience with the program. Leaders and other members are very supportive.

I have been a Weight Watcher many times before, but never this successful. I think the app is so important. I love the choices of food and the program is so easy to follow. I hope that you don’t make changes, because it is working soooo well.

This is my third time with Weight Watchers. The first time was for my mother who wanted me to lose 20 pounds before she passed away (I hit that goal the day after her death in 2010). However, the depression set in and I gained it all back in about six months. In 2016, I decided to try again. My heart wasn’t really in it. I lost 25 pounds but gave up after my husband and I both lost our jobs. Again, I gained it all back with just a few months due to depression. This time, I’m in the for the long haul. I started in April of this year with a goal to lose 40 pounds. While that’s not a lot to some, it’s huge for me. I want to get back in my wedding gown on our 18th wedding anniversary this Halloween.

I joined July 5, 2018 and as of September 3, 2018, I have lost 12 pounds. I'm thankful for Weight Watchers and the help it has provided to help me lose the weight I needed. I'm on disability due to cancer and feel so much better now that the weight is coming off.

The 200 zero point items are good if you like those foods. If not... it’s nearly impossible to stay within points range because foods have such a high point value. The program was much better when points were based on calories fat and fiber. I would not recommend this program.

I tried WW on and off in my mid 20's. Then my sister in law started and she lost 50 lbs. After my second child, I started back up and lost 40 lbs. I wasn't at my goal, but I felt amazing and had confidence I hadn't had since my teens. Then I got pregnant with my third son and even though I gained 25 pounds I wasn't nearly close to my previous starting weights. Now I'm back on the plan and wanting to be healthy to keep up with my three boys!

This is my second time on Weight Watchers. The freestyle program has been so easy. I recommend it to all of my friends who are looking to lose a few pounds. The online app has made this incredibly easy and doable for mom of two. The online chat functionality has come in handy a lot and I very much appreciate the promptness of the responses. Me and my friends that are doing it together often say “how is this so easy?“ So to me that says this program is a lifestyle and easy to continue doing it forever. Thank you so much for creating this community and all of the successes that it has brought to people's lives.

I have been truly committed to the process. I calculate my points every day, prepare suggested free foods, make healthier choices and even gave up my wine/martinis. However, my weight loss is going much slower then I expected. Yes, I've lost a pound or two each week... but it's not enough. One week I was off and had some foods that were high in points plus a martini, I didn't exceed my points but that week I remained the same on the scale. At the meeting, the leader tells me I'm doing GREAT! The group also agrees. This kind of feedback keeps me going. I definitely recommend attending meetings.

Initially, I joined Weight Watchers in April of 1974 when I lived in SE Connecticut. The program was dramatically different but I made it work. I did not get to goal but I lost a significant amount of weight and found myself pregnant, so I took a break. I went back to WW losing about 110 but found we were pregnant again. That time I lost of lot of weight during and after pregnancy due to the arrival of twins. Weight Watchers took more time than I had for meetings or anything for a number of years. I have come back to it off and on in 90's and later. It works when I follow it. I think the latest improvements have made the plan a very strong one for me. I like eating lots of vegetables, eat very little fat, and eat very little additional sugar.

I have felt welcomed into a very caring, supportive community of very diverse people with the common interest of a better health journey. I have had such success in striving toward my goal of improved health. I would recommend Weight Watchers to anyone interested in improving their health while being a part of a great community.

I have been on Weight Watchers several times over the last 40+ years. This is, by far, the easiest program that I have ever had. I can envision eating this way forever. I seldom use all of my daily points and I have even had some treats.

Two stars for the barcode feature and added zero points. Minus two stars because as I signed up for WW I found out that I was signing up through iTunes because I was using my app and got myself into a 12 month subscription that was never indicated on the app. The price was also different than advertised. Minus a star because everything I eat has to be fat free. Fat is good for you! Last but not least, I have been strict to my points and I have lost 1 point in three weeks. Not sure this new program works. I lost weight on the old Weight Watchers.

The Weight Watchers freestyle program taught me healthy eating habits and allowed me the flexibility with food choices I needed to continue those habits. I love it! Attending Meetings gave me a support group and weekly encouragement from knowledgeable and relatable leaders. I’ve tried so many different diet plans and this is the only one that has taught me to continue to lose weight and sustain the weight loss.

I have lost probably over 100lbs using Weight Watchers over the years. It works! Every plan of WW I've used, I lost weight. That being said, some of their plans are easier to follow for different people. As a paying member, I believe all plans should be a option to follow. I currently follow the plan previous to the current Freestyle plan. The plan I now follow is called Smart Points Beyond The Scale. I have to do a lot of my own legwork to figure out points because that plan is no longer available through meetings/ leaders / online /app.

I have been a lifetime member for decades and this is the best program for changing poor habits and incorporating into your lifestyle. The meetings are a great place for sharing and bouncing ideas around. The app makes it so easy to track and has great recipes.

This is my second time joining Weight Watchers. My previous experience and success is the reason for my return. I was basically eating right but am now breaking the habit of eating the wrong things at certain times. I plan to continue as I am again seeing the beneficial results of my plan.

I joined online only. There is very little information about the program. Basically it is just the app. The scanner on the app is not good. Most items won't scan. Overall I've been happy with my personal results. I think what you get for the monthly fee online only program is poor. It is an expensive app with no real information about working the Weight Watchers program.

I've only been on the program for a few weeks, but I've already lost 5 pounds! It's a simple plan to follow. The first couple weeks took a little extra time to figure out number of points per food, but after my favorites have been added in the app, it doesn't take much time.

It works but some flaws. The only issue is the site goes down. It's frustrating because it's not a free service. Its needed to track points and is especially frustrating on weigh-in day. No one gets back to you either to resolve these issues.

The app has quite a bit of days where it is down and unable to use. I do like the flexibility of the plan, however, the caloric intake is too low for me to continue with my active lifestyle. After this month is up, I intend to cancel. I haven’t lost but 2 lbs and there’s no notice difference in inches.

I am a widow 76 years old. I live with my brother who is 73 years old. We both have health problems which meters think losing some weight and therefore losing some problems that we are experiencing with our health. We started out with the NutriSystem shakes and I decided I would go and join Weight Watchers so I would have a support system. Also heard that the point system worked really well. I’ve been going to meetings for the last month I had loss roughly 15 pounds which makes me very happy. My body is happy also, my legs don’t pain and I don’t experience as much back pain as I used to which makes me very happy. I’m also very happy with the lecture. She instills thought into her meetings.

I love the program. The only concern I have is the free food. All the beans are not free. Because when I scan some of them they DO HAVE POINTS. But overall I think it's a very good program. I think Weight Watchers should specify this when talking about the free foods. If they do maybe I missed it. And I do apologize if I did. Overall I think it's a great program. Especially the WW App.

I’m enjoying the WW program. Freestyle is a good set of guidelines and I am losing weight. The staff are helpful and provide useful information. I am looking forward to good results. I’ve been on WW in the past but this new iteration is a solid improvement.

I joined on-line four weeks ago. I have found myself quite disciplined in counting points. I love that there are restaurants listed so I can decide what I am going to eat before I arrive. I have done Weight Watchers many times in the past and have always had good results. I believe that it is the safest way to lose weight. My goal this time is to keep it off and become a life member.

I have been a member of Weight Watchers on and off since I was 14. I started the free style program after I had my daughter. I have been on the program 4 months and only lost 5 lb. This happened in the first month. I am getting very discouraged. I tried to reach out to a rep and they told me they couldn't help me since I was nursing. I have been to the doc to make sure there nothing wrong with me.

I love the app. It makes following the plan and tracking my food intake so easy. I especially like going to a meeting on Wednesday’s. The Leader, Norma, and the rest of the staff are so very nice and not judgemental at all. I’m having a little trouble getting used to the new program because I counted all my points in the past. I’m getting the hang of it now though.

I am loving how I can keep track of my food easily and love love love the connect community. I have had a loss every week since I started. I enjoy the recipes as well. The only thing I would recommend to incorporate is being able to see how much protein, carbs, etc that we are eating. Some of us have medical issues where we need to keep track of protein and sodium or carbs etc. Other than that, I love the app!

The meeting I go to is not very good. Takes a long time to weigh in and the app has lots of problems. But I am following the program and it's working. I'd like better meeting leaders and more to check us in so it doesn't take so long.

I would highly recommend the meetings at the Target Center in Paso Robles. The instructor is friendly, had a great rapport with the group, and connects wonderfully with the audience. Always helpful, knowledgeable, and willing to spend time with you after the meeting. The "check-in" girls are great too. Always there with a smile and encouragement!

I have been on a “diet” for 11 out of 21 years of my life... That’s more than half my life I have struggled with my weight, only to give up! This time is different. I’m not dieting, it’s a lifestyle. I can eat what I want, even in a lively college environment. On past diets, I felt like an outcast with my peers. Now I don’t feel like I am depriving myself! My first month I lost 11.4 lbs. I don’t expect it to be that much each month, especially when I have about 100 lbs to lose. Weight Watchers is helping me to acknowledge losses off of the scale. The number does not matter to me this time around! My energy level matters more. This time around, I feel like I am getting my life back - that my life is only just beginning and there’s so much out there I will be able to do now than I have ever before.

I lost 10 pounds in 3 months and did not receive a $100.00: I joined the plan on the first of March. At that time I was told by Weight Watchers to report that I had lost the 10 pounds at the end of August. Well I called today August 30 and asked what to do to show my weight loss to receive my 6 months subscription credit and was told I was suppose to fill out a form between May and July, which I was not told about. I was told that I would only receive one month free because I did not submit the form on time, which I was not aware of. Had they told me this I would have submitted at the given time.

Not ADA compliance and Weight Watchers is now asking you to bring your own paper towels to weigh in?? WTF? Today was my first time back at a Weight Watchers meeting in several months. When I arrive to the facility in Palm Springs California the meeting was taking place and I went up to the meet. Weight Watchers associate to check in.

Weight Watchers responded and we came to an amicable agreement. Many people in that organization were involved and I appreciated their efforts. This was an unfortunate event, but it was made right. I stand by the program (it works!) and I have respect for their customer service. Thank you.

Have had tremendous luck with Weight Watchers before but after I had my baby I tried the new freestyle program. For some reason I lost very little weight even though I wasn’t going off plan. One week I lost three and the others I lost approximately a half pound or gained. I wish they could go back to the old points system or even have an exchange option like they did in the “old days”.

I usually attend the Saturday AM meeting but decided to attend this Friday August 10th meeting. I was very disappointed in the leader, I think her name was Annette, she does the Jax Bch, FL and St. John's Town Center offices. She compared WW to AA which I did not appreciate. She also told us we must have food with us wherever we go, she talks all kinds of sandwiches and she eats every two hours. She made fun of people who entered the chat room for WW, people have questions and it may not be my question but it is their question and they should not be made fun of in front of others, how does she know it is not one of the people sitting in the group. She needs to be retrained.

The meetings and topics each week with booklets and encouragement help my accountability. I love the app, all the recipes and lists of zero point foods. I’m only a month in and my clothes are looser (nonscale victory). I have friends participating but the #connect is so much more real because it shows what other people are struggling with and overcoming.

We (my partner and I) are mostly satisfied with the program. We enjoy the meetings, 200 zero point foods, the daily tracking. The thing we don't like is the app. We find ourselves frustrated with it. My partner is the Director of a very large company of the IT department and he gets annoyed as well. I am sure he would have more specifics for you. But we both agree that it would be nice since we are doing the program together and I do all the cooking, that I should be able to 'share' the meal I entered so he wouldn't have to re-enter all the items I already entered. He just uses the 'quick add' feature but would rather be able to share with each other our meals so we can track better what we are eating.

I was doing fine on the original weight loss program I started in July of 2017. I lost 13 lbs. When they changed the program in December I stayed on the program but did not lose any weight. I was told by coaches and weight watchers employees that I could stick to the original plan I started with. Which means I would be doing on my own. So what did I need to pay them for? I was told to weigh and measure. That is NOT the new program. They took the rug right out from under me. I received no help. No advice. Nothing. Except that I was eating too many zero points food. Duh! That IS their program. They are a bunch of nonsense. They do not help you. I am so disgusted with them I can't even put it into words.

I have been on the program for about 2 months. See significant weight loss and learning a lot about what I am putting into my body. Going to weekly meetings and using the App on my phone and iPad. Very easy to track what I eat. Great information on recipes and can watch my weight history. Really pleased with all the assist I am getting from WW and their software and staff. The electronics makes it so easy to do. I am very positive about my experience thus far.

This new plan does not work for me. I have been able to lose very little weight on it. I did the previous plan 2014-2016 and lost 40 lbs and kept it off for a long time. FREE STYLE does not give me results. I have auto immune thyroid issues and I need to monitor my portions very closely in order to achieve weight loss. So far I’m only maintaining after 4 weeks. It is very frustrating???

I really like Weight Watchers. They teach you how to live with life's eating decisions instead of just dieting and there is more to life than just food. The support from others that are having the same issues is phenomenal! The leaders are very inspiring and make the meetings fun.

While I like the updated points model and the ease of using the freestyle program, I am not a fan of the website redesign or the article access within the app. It is way harder to find relevant information & recipe on the updated website and the app.

It is finally time for me to take care of myself. I’ve spent my life raising two children alone all the while working full time and going to college. I found the love of my life at the age 45. We married and we gained some weight. Then my mother got ill with cancer. The stress took its toll in me gaining more weight. I have finally learned I have to take care of myself in order to be my best self. It’s finally my time.

I am new to Weight Watchers. 4 weeks in and I am loving the program. The phone app makes it so easy to make decisions right in the grocery store and seeing the folks at meetings with success is encouraging. I am finding this weight loss thing to be a mind game. My stomach hurt for the first two weeks on it as it adjusted, and it has opened my eyes to how much we are bombarded by food constantly. I find myself always thinking about it. I am now exercising (walking at least 2 miles a day). It's all about the mind. I could find every excuse possible but now it's become a good habit. I feel stronger mentally and physically thru perseverance. This weight is coming off!

My experience has been great. The online app is easy to use and gives me everything I need to be successful with this program. I have an opportunity to connect with others for support and feedback. I even had to call the customer service number at 11:00 on a Sunday evening and the representative was extremely friendly and was able to resolve my issue quickly.

I am doing online and going to meetings at the 9am on Saturdays in Yulee, FL. I have been extremely happy with the program. It is easy to follow and I love all the 0 point foods you can eat. The online app is very easy to follow and I have lost 3.8 pounds in 2 weeks.

I've been unhappy with my weight for about a year. I don't have a significant amount of weight to lose, but I was having a hard time creating a plan to make a change. This plan motivates me to make better choices and avoid the extra "treats" that I can now see I was eating WAY too much of. It gives me a reason to say no to the extra foods that had become habits. I felt better within the first week and I have total confidence that if I stick with this, I WILL get where I want to go. Thank you!

I am not a member of Weight Watchers and never have been. Unfortunately, someone entered the wrong email when they signed up and I have been unable to convince anyone from Weight Watchers they are sending all the information to the wrong person. At this point, after several attempts to alert them, I have given up and relegated all things to do with Weight Watchers to my spam folder.

I have had an incredible experience joining Weight Watchers. I feel supported and cared about when I get weighed in and attend meetings each week. I do have to say though, a week ago, there was a change. The stickers for weigh-ins were taken away, and “bravo” stickers were also taken away. I believe that these are both very important pieces to member’s successes and should be reimplemented, or something new, but comparable, should take the place of them.

This is my second time on WW. So far I’m losing weight and I’m changing my diet while still taking time to indulge. I love it so far! My only advice is for the app to have an easy spot to log your water intake. Overall it’s simple to use and works great with my Apple Watch!

It has been a bit frustrating. I started about a month ago. The section that pops up asking need help is useless. Noone is ever there. The program is no more than a notebook to keep track of what you eat. No use and not worth the money when one can use a piece of paper they have for no money!!!

Have struggled with weight loss for many years, bouncing back and forth, losing interest and boring foods. Started Freestyle a month ago, lost 16lbs so far and really loving the program. The key for me is the WW app that holds me responsible and I can really see my progress as well as view my food selections to eat healthy. I never go over my daily points and have not used my weekly bank, but am really satisfied from choosing the right meals. This is making me very positive with high hopes and a change in my lifestyle. Lovin it!

I love the new freestyle program on Weight Watchers. It's so much easier than the old way although I did lose 55 lbs after the birth of our daughter on the old program. This new Freestyle allows for more options and less tracking. I love it!

I started WW to lose weight to be able to have spinal surgery performed to alleviate numbness and severe pain in my lower extremities. This is the 2nd surgery stemming from being hit by a vehicle as a LEO. I never expected the results that I have been seeing and the goals that I am achieving. I only wish that I had joined six months ago. My meeting group are a great bunch of people and are extremely supportive, our coach is awesome and a excellent motivator as well.

Blood pressure was 200/100 when I started the program. Have lost 17 lbs in a month and bp is now 137/71. I still have another 77 lbs to go but with the app and the Freestyle program it is a snap to follow. Would recommend and have recommended to everybody. Thanks.

At 6 weeks with WW I am finding such value in attending the meetings. The other participates offer great ideas and encouragement! Lisa our instructor really has a knack for making everyone feel comfortable! She is great at helping everyone open up and share.

I LOVE the new Freestyle program! I have had success with Weight Watchers in the past, but with this new program I know I will have lifelong success. Having so many free foods really helps me feel like I’m not on a diet. I’m really enjoying my weight loss journey.

I love the ease. There is great support with the chat options. I live the partnered with Aldi. The foods I buy are in the tracker. I have lost 18 pounds and plan to continue since I track it all on my phone.

The Weight Watchers point system is an easy to understand and effective way to deal with my diet issues. So far over the first five weeks I have consistently lost weight and have my goal in sight. I'm glad I heard about Weight Watchers from a friend.

I love the Smart Point Program and the shared recipes on WW. Connections is a great way to meet others and listen to their stories. I enjoy the interaction and hearing the stories. What I don't like is the lack of communication about the Lifetime program. There should be a written document detailing how to become a Lifetime Member and how to maintain that level of membership. Here's why: I joined online with a coach because I live in the Rocky Mountains. The nearest WW meeting is an hour away from me and it was at 5:30 PM. During the winter months, I do not drive at night due to icy conditions, wildlife, and distracted drivers. So, I joined online with a coach for the first three months.

The Weight Watchers online weight loss program is very user-friendly. Since starting in July, I have lost 7 pounds. Tracking is key! We tend to eat more food in a day than we think. I am making healthy choices each day. I feel great!!!

There is not much support for diabetic people. Granted they encourage weight loss through good eating. Need support for people that also have health issues that need to lose weight. People are that work there are wonderful. Bad thing is some facilities don’t have convenient times for their meetings. Also they are promoting their food which I don’t care for, they are expensive.

I enjoy the meetings (every Saturday morning at 7 A.M.) and find them very helpful. I am finding it difficult to lose weight - probably because of my age - in spite of the fact that I work out 6-7 days a week. I have found some really good breakfasts recipes - quick, easy, and delicious!

I love the WW Freestyle program and have seen some success on it (this is my 3rd time joining WW). I believe that this is the easiest of the plans for me, personally, to follow because it allows me more freedom to include fun food on occasion and balance those out with zero points foods... it definitely has made it more like a lifestyle change than a diet. I like the emphasis on REAL foods rather than processed, and less sugar. Be warned, though, that if you switch from Online Only to Meetings (like I did recently), you might get your weight history erased thus erasing your pounds lost! I worked so hard to lose what I have lost so far, so I was really discouraged when that happened. I have had to contact support three times and am still waiting on a resolution to this problem. :( Despite this experience, I do highly recommend the WW program, it will change your life if you give it a chance!

I appreciate Weight Watchers for their healthy balanced approach to weight loss. I’m a vegetarian and this Freestyle program includes foods I can incorporate into my eating style. I use with Fitness Pal because I prefer some of the tracking features on their free app.

Knew I needed to get back on track. WW offers the only program that is a lifestyle, not a fad. Leaders are great. If I slip up (as we all do), leaders offer encouragement and never berate you. They know everyone is human. We get back on that Eagan and ride to healthy success.

Hello, my name is John ** and I have lost 20 pounds so far. I think that the freestyle program is very do-able because of free foods (foods that you don’t have to measure or weight). The scanner tool helps when I am grocery shopping too.

I’ve tried WW in the past, but wasn’t successful. I didn’t want to go to meetings, and the app was hard for me to use. Now the app is user-friendly and so thorough that it makes it really easy. There are Facebook support groups, so I don’t feel like I need the meetings. I’ve lost 10 pounds in a month and finally feel like I can stick with it.

The new program is easy to follow. I love the app and my leader is fun and energetic. I look up menus on the app besides recording what I have eaten. My Garmin connects automatically for activities. The meetings are motivating.

I have done WW several times, beginning in 1990... when I started gaining middle-age weight, and have to keep at it consistently. The transition from counting calories to points was confusing to me, but the “adjustment” was removed by going online and zapping the bar code while grocery shopping. I have been running for 30 years and now I win races in my age group b/c so few women over 70 still race (ho ho).

Went to group meetings for a few weeks and didn't really connect with the leader. I was losing weight and then I was in a period when my weight was up and down. I felt like I needed to get back on track so I signed up for coaching. Knowing that I am accountable to someone other than me is motivating. I've had the flu so I've lost weight but I started losing as soon as I started focusing. I really like the program. Probably won't continue coaching - it's kind of expensive - but will definitely start again if I lose my focus.

I love WW and the meetings however, my App is always messed up. They have my registration # the same as 2 other people!! Very upset! Each week my weight tracked is wrong. Then they fixed it... now my weight loss total is sooo off! Why can’t this be fixed? Who do I need to talk to? Even my leader has tried to help and calls every week. Last week she had to email over the problem. I am not happy that Weight Watchers doesn’t care enough to fix this issue. It doesn’t seem that hard to fix numbers? Why give more than one person the same registration # or the same Monthly ID? Please help me fix this App!!!

The WW products (snack and food/drink items) are very irresponsible, full of toxins and basically bad news. The app has its ups and downs. Since the latest release, it’s impossible to add items to previous days: although you change the date, it ends up adding it to “today” - very annoying. Lastly, the program is expensive. I “downgraded” to online only (app) because I could no longer justify the monthly price that includes meetings. Even to just use the app, it’s a lot of money every month to just look up points and track them.

I've been on Weight Watchers since July 18th. I have consistently lost 1.5 lbs per week. I don't feel hungry or deprived. I like the discipline of being accountable for everything I eat and my activity level. I have been on Weight Watchers several times over the past years and it's always what I turn to when I need a weight loss program.

I love the new Weight Watchers plan. I have been a member of WW several times over the years, but I always become discouraged and quit. With the new plan, I have lost more weight, faster than ever before. I never feel hungry because of the Zero Points foods that we’re allowed. And I’m losing weight at the same time. I know that I will make it to goal this time.

I have been on and off with WW. This time the program is amazing and works well with me. I had to make several adjustments after I was diagnosed with cancer last year and WW is my new beginning. I am cancer free and want to be healthy for my family. WW is helping me so much!

I like the freestyle program because it's very flexible but the weight is not coming off like it did before on the old programs. I wish there was a way we could choose what program we want to use. If a program is working, I don't understand why it gets changed.

Losing weight but something has happened to my subscription. I will have to reopening it on 9 September be I’ll do so as the program works. I am adjusting to living within the recommended points balance. Love the ability to chose zero point foods. Finding point values for foods has been almost problem free.

I just came off of low carb of 2 years (lost 100 pounds) and had HORRIBLE food anxiety! I’ve lost 12 pounds but no more food anxiety!! Best thing that’s ever happened to me is Weight Watchers! It’s made me a better wife & mother!

I have been with Weight Watchers several times in the past and was successful in losing weight. Unfortunately, due to stress eating I gained it back. Now I'd like to lose again but I am on a limited budget since I am retired. I really think that Weight Watchers should consider a senior discount for those of us on a limited income.

I've been on WW since January and have lost 48 lbs so far. I love the plan, I love the flexibility and I LOVE my meetings and Facebook page. I'm succeeding because it's NOT a diet. WW teaches lifestyle changes and truly educates you about food, food choices and BALANCE! It's a wonderful community - a family even - that gets what it's like to have struggled with weight and its many issues. Prior to joining, my doctor actually gave me a referral for bariatric consult. I'm so glad I didn't do it. I'm so proud that I can definitely live this way forever and finally have control, balance and loving every minute of life!!!

They were able to assist me in resolving this issue. I am placing 4 stars now.

TL;DR, they don't care about you. They will change what they want when they want to, and you either roll with the punches or suck it up. They will not assist you if you are locked into a term for payment, even if you have sudden financial troubles, regardless of the situation. They will employ sneaky renewal practices on your account to try to lock you in before you get a chance to cancel or make a change for that month. They make it impossible to cancel from the app unless you talk to a retention agent, and they tuck the setting away nice and deep on the website.

I have lost weight on Weight Watchers and like their program, my only complaint is I feel like Oprah has turned this into one of her controlling projects. I don’t feel like you can join without it having a clause in it, all I want is a straightforward deal on 90 days without, if you do this you get this! Now show me a real deal!

I joined Weight Watchers because my brother had great success with it. It wasn't until I was able to see the results of others that I believed that I could lose weight with this program. Learning you can be flexible with food was also persuasive. There are so many diets out there, it's tempting to try them all to see which works the quickest, but weight watchers offers a community that is truly supportive & inspiring & that makes a huge difference.

I had a good experience with Weight Watchers, she answered my questions that I needed answered. I never had a problem with weight watchers, I always enjoyed it and have been using my online and also been going to the meeting which has help a lot. I have been losing weight and very proud of it, thanks to weight watchers.

Weight Watchers has been life changing. I started the program in January 2017 as an online only member. I weighed 170 pounds at only 5 feet tall. I trusted the plan and was very determined. By February 14, 2018 I made my final ww goal of 110 pounds. That's a total loss of 60 pounds. I'm currently still a weight watcher member and am maintaining my weight loss. I have just joined meeting to get my official lifetime status. Weight watchers is an incredible program as it teaches you how to live a healthy lifestyle. It's not a crash diet or quick fix. It's a life long journey.

For the monthly fee I feel like I the app should be more user friendly. When I go to the Tips for Success, none of the links to the articles work, not even the How the Program Works nor the Understanding your SmartPoints... Not sure how am I to succeed if I cannot connect to the App tools? The searching for food bank is very limited as well. My fitness Pal has way more selections of preloaded food. Overall very dissatisfied with my experience today and would not recommend this program.

So far, I’m enjoying the newest WW program. I feel like there’s more flexibility and that I am not starving all the time. I also appreciate the focus more on lean meats and healthier choices over just counting points! I’ve found much more success within the first month of this plan than with any previous WW program.

I joined WW online for 3 months. I am 6 weeks in and have lost 11 Pounds. The Eating strategy of WW is good. The app is horrible. I will not continue with WW because of this. I double log on MFP and WW. To log on MFP takes 5 minutes in one sitting. To log on WW using the app takes multiple tries and at least 30 minutes of trying throughout the day. The WW app tells me nothing about my overall nutrition - my nutrition has improved since going on WW and I know this because I log on MFP. Trying to make and maintain friendships on WW is much more difficult than using MFP. I got a gamin at the time I started WW and I think that has greatly improved my weight loss as has using Leslie Sansone's walking videos. I have to continue for the 3 month period but will not continue with WW due to above mentioned problems.

I am really enjoying the program. The app is really easy to use. I am attending the meeting hosted by Sandi **. She makes the meeting very fun while being very encouraging and knowledgeable. This is not just diet. It is a lifestyle change.

The online membership program is easy to use, The information provided is wonderful since I can enter my food, activities and weigh at home once a week. Everything is calculated and you can review your day or your journey. It works!!!

This is one of the best programs (Freestyle) that WW has had in a long time. I felt like that I was inevitable to be 200 plus, but the scale is finally moving in the down direction. I was a leader for many years in the 90' and early 2000, I aspire to return to the leadership role by the end of 2018. My style, FREESTYLE!

I believe there is a "bug" in the Weight Watchers app although I believe it was deliberately designed this way. Every week my daily and weekly points reset. Anytime during the week, I can go back to a specific day in the week and see what I ate and how many daily points I used assuming I did not go over my daily points in which case the daily point total just says 0, not really telling me how many points I used that day. Because had I gone over, it would have used some of my weekly points. However the weekly point display, looking back at a specific previous day in the week shows the total number of weekly points remaining in the week.

I'm enjoying the program so far. Gradual loss of 12 lbs so far over 2 months. I like the freedom of food choices & point ranges. Just doing everything on my phone. Also happy about not going to weigh-ins or meetings as I don't play well with others.

When I started with WW the plan was points plus and I was very successful. I lost a total of 36 lbs. Since it's changed I go up and down. I recently moved from in-person meetings to online only because I really don't like the plan anymore. I've joined and quit WW many times but because I was being so successful with points plus I promised myself I'd get to goal and lifetime. I was within 6 lbs before it changed to Smart points. You should consider giving people an option.

I joined 7/18 and by 8/5 I had lost 10 pounds. I do not always use my daily points, and have only used weekly points once. I like the online program, because I do not like the meetings. I am motivated by the chance to plan meals and search for new recipes. It is like keeping a diary and you have to be diligent about using it. I lost 50 pounds on the old program 10 years ago and I see a lot of difference in this Freestyle program. So, far it has been very successful.

This has been the easiest plan to follow to lose weight. I have had great success and do not even feel like I am on a diet. I have effortlessly changed my eating habits and only after approximately 2 months I am feeling great and looking forward to feeling even better. I can't believe the results in such a short time, so easy and such a healthy change.

Love the program and love everything about it. Really enjoy my leader in Racine. The thing that bothers me is that you do not provide toweling when standing on the scale. I actually now bring my own toweling so I can stand on the scale without shoes on. A woman who got on the scale in front of me did not use toweling and took her shoes off and the man at the scale did not say a word to her about no bare feet on scale. Seems like there is not consistency. Sorry I guess it is just a pet peeve of mine. I thought no bare feet were allowed on the scale and I also think Weight Watchers SHOULD supply toweling to put on the scale. They do make billions of dollars :).

I don't like Freestyle. For one, it doesn't feel free. It feels like a diet. Two, I don't need WW to help me live a healthier lifestyle. I need it to help me lose weight. What I've learned from WW in the past along with weight loss was balanced. Now, it seems I'm forced to not have choices of the kind of food I want to eat. My points are penalized when I choose what WW doesn't dictate. We need a program that offers choices for how people want to lose weight, not WW telling everyone we've changed the foundation of the program, take it or leave it.