Weight Watchers Reviews

My husband pre purchased three months of Weight Watchers as a Christmas gift. After Christmas I went in my local WW to get started. I was told that because I didn’t activate my membership in 7 days My prepaid membership was not valid. The leader helping me and I both called WW office to try to fix the problem. I had to give to person at the main WW office my credit card number, why, it’s already paid for. It’s already hard enough just getting there and staying for the meetings—this made me want to run and never come back. All the leaders at the Woodruff rd Greenville, SC location are fabulous.

I've tried Weight Watchers several times over the last 15 years, with varying levels of success depending on how the program worked at the time. I wasn't really interested in trying it again, until I was sucked into the convincing marketing that was Ms. Oprah Winfrey. I wanted to lose weight before my upcoming wedding and I thought, "Okay, Oprah. I'll give this Freestyle thing a try. If I can manage to lose 10 pounds in the next 4 months, I'll be happy."

I love WW! It has really helped that since Oprah came along the program focuses on the whole person. This really is a lifestyle not a diet, and I love that focus! The app is great, and Connect is very helpful and such a support outside the meeting room! My only complaint is that the app no longer allows us to track our water intake. Most other apps, like Fitness Pal or even Fitbit allow you to track your water or fluid intake. I’d love to see that feature return!

I joined WW at Work in 2010 and lost 19 lbs. in 9 weeks. I loved the program and have always highly recommended it to friends. I had gained 1/2 of my weight loss back so decided to join WW again. I have been on the Freestyle plan for 4 weeks & only lost a couple of lbs. I have never used all of my weekly points. There are too many 0 pt. items on the new plan, which is misleading. I prefer the old plan. Also, we do not have a representative in Hopkinsville. My work wants to start another WW at Work group but was told by WW that they did not have a representative for us. This is unfortunate as we have over 60 individuals who would like to participate.

Barb ** has been an excellent leader for many years and I am thrilled to have her again. Suzi at Brownstone in Brookfield WI another superior leader, my schedule just didn't work out to keep her. Love the new program, tracking ACCURATELY seems possible now.

I’m addicted to food, it’s totally a mind game I’m dealing with here. While the program offers food and recipes along with a point system, I can see how it should be successful. I’m also single, so I’m doing this alone, and the recipes you offer have multiple servings, which makes it harder... I didn’t note the limited recipes for one selection.

The chat feature is disappointing. Half the time they don't respond. When they do it often feels like a canned response that doesn't answer my question. Also you need to have message boards where you can ask questions on different topics and for advice. Connect is just pics and "you can do it" "You look amazing". Couldn't get any help with how to stay on plan on my vacation from either chat or connect.

I really really want to lose weight. Tried it before and did really good. I'm overweight for a few reason but the main one is I like the wrong foods. Before I could still have some of what I liked and added in health meals. It was great and because you still could have the foods you love but in moderation. You never felt deprived. Now Freestyle. OMG I'm starving, I feel deprived and constantly think about what I like and can't have. I look for meal ideas and recipes and have not seen one that looks appetizing to me. What have you done. This is so upsetting. This isn't even a new diet. This is how healthy people eat.

I paid for the online coaching plan. A big part of the plan (and fee) is access to coaches from your phone through the app. I continue to have a problem accessing the coaching feature. I have reported it no less than 7 times and have yet to receive a resolution. Each customer service rep hands me off. There is no documentation of the issue that I have reported, complete with screenshots, etc. Days, well almost 2 weeks passed before any follow-up despite my coach "escalating" the issue and now someone is asking for my password to "investigate" the issue. I have NEVER had a legitimate IT person ask for my own password to investigate an IT issue.

I had SO MANY problems getting the phone app set up, was on the phone for an HOUR with a rep who was so kind and helpful, even SHE was flummoxed. Almost quit and got a refund before I started. FREESTYLE was what I called "Oprah's ALL-YOU-CAN EAT" plan, but IT ROCKS!!! Friends made bets. What a joke it sounded like, and I'm getting $$$... Four weeks on, -8.4 lbs, and feel like I'm eating like a normal person again. Great recipes. Connect is the best--so many encouraging stories and a daily must-read. Feeling not deprived, not starved, and after numerous lost/gained tries at WW (lost 75 lbs once!), actually think, almost believe this time, age 64, it's gonna work for GOOD. FREESTYLE IS AWESOME!

During the last two years, I've watched my weight creep up. As a 5'1 small framed woman, I was carrying about 10-12 pounds too many. That may not seem difficult to lose, but it certainly has been especially since I hit menopause. Because of Weight Watchers, I am eating more fruits and vegetables, less carbs and sugar, yet not depriving myself of any food group. My weight loss progress has been slow; however, I feel satisfied (more ways than one) with what I'm feeding my body. I love all of the zero pts. food, and I have enjoyed being part of the Connect community. Weight Watchers has made me accountable... hopefully my new normal.

WW has been in and out of my life for years. This time was different. My mind shifted and I’m in it for the long haul. I’ve lost 30+ (The most I have ever lost with the plan) and have 20 more to go, but Freestyle is not working. I gave it a month and would gain and lose and gain and lose... so just maintaining. I joined WW again because I struggle with what I call “food freedom”. I need structure while I’m losing. I’m not at a point to maintain my weight I still have to lose. I’m disappointed in Freestyle and I liked the structure of The plan before. I wish there was an option for people to choose which plan they want to use. I went back to the SP and lost 2.6... huge! Freestyle does not work for me. I’m starting to lose motivation trying to figure out what to do.

Freestyle is the best and easiest plan to follow that Weight Watchers have ever had! The plan encourages you to eat real food and makes it easy to eat out or plan for a higher calorie event. I love it! The app is very user friendly too and helps keep you on track with lots of visual feedback.

I am a returning Weight Watchers member after giving up a couple times. I have been going strong for 3 weeks now and I attribute it to the new freestyle program. I like the app and the connect feature. I’ve gotten recipe ideas and motivation from other members. Down over 7 lbs so far.

THE program is easy to follow. There is no shortage of food. I'M full at every meal. I always thought that eggs were a no-no. THE choices for menus are enormous. Going to meetings help me to stay on program.

This program works if you work it. For me it has taken a commitment to change my relationship with food with the help from WW program and God. I like the program and I appreciate the point system with so many healthy proteins at zero points. Also it is very affordable.

I love the accountability that is as close as my phone. It's actually fun recording my activities as well as my food. Great lifestyle update for me. Being able to scan items before I purchase them really is retraining me in what is healthy and has helped me to make the best possible choices.

This is my second round with Weight Watchers. The first time I just plain got lazy and quit... Now I've gained half my weight back and I know I can lose with this program. What I really need is ACCOUNTABILITY and I get it with Weight Watchers. I'm really just accountable to myself but it's all in black and white and that carries weight!

As the logo says, not really a diet but a lifestyle! I have a sister as well as friends that lose weight on diets where they buy special food and eat only those foods! That’s great but then comes reality and when they start on real food their weight returns! This is why WW counts! Plus you can go out, fail and start over and live each day without hunger - there are so many recipes! It is a way of life!

I have only been using WW for a month, but have been really pleased with the ease. When I used it a few years ago it had become more cumbersome and I didn’t do as well. With the list of 200 zero point foods it makes tracking a cinch. I also like the feedback that you get after each weigh in. It really encourages you to keep going.

I have been on the Weight Watcher's eating plan for one month. At week three I had lost 9.4 pounds. In those three weeks I had to eat out 4 times for special functions. It is so easy to stay on plan. I checked out the restaurants before I went. On those restaurants or functions where I couldn't plan, I ate what I could when it was served and left the rest. I was a chocoholic and have not had chocolate except for the Weight Watcher Protein stick and Chocolate Pretzel sticks. I went to a birthday party and didn't eat cake or ice cream. I don't crave sweets anymore. I love this plan. I think it's the best one they have ever presented and I would recommend anyone who wants to get healthy to join. I have been seeing a gastroenterologist for a year and they couldn't find anything wrong. Since I've been on this plan, I am cured. I have not had one episode of digestive problems. I am on it for life now. I feel great and I am 80 years old.

I appreciate the information that is available online and through the app but the meetings and weigh in times are very difficult for me. I tried to go today for a weigh in five minutes before the office was supposed to close and they were already closed.

I started my path to feeling healthy on December 31, 2017. It has been such a great experience using the Weight Watcher’s mobile App. I have lost 9 pounds in a month. I would like to lose 5 more pounds. Being 5’2" inches, every pound is like 10 pounds each. I feel healthy at 125 pounds. The app is so easy to use, and definitely everything I eat is logged in to my day! I love the Freestyle method because almost all veggies and fruits are virtually zero points! A lot of my friends are on these cleanses, but Weight Watchers is something you can do for a lifetime!

Easier to use the new 0 points system without measuring fruits and proteins like I had to in the past (about 15 years ago). I am not starving hungry which is a great benefit. I am losing weight slower but I am happier. 2 negatives are I feel like there is no one to help me answer questions. Specifically, is there a lifetime membership and is it really ok to use the weekly bank.

Overall I’ve had a good experience, but would like to see some improvements on the mobile app. I’ve used other free tracking apps that included so many more foods in the database and had recipe download options. I love the point system and new Freestyle program for keeping me accountable. Both my husband and I joined and are able to stay in the program with a busy family.

I started this on December 28 and I have been very happy with the program. I am very happy that I have control over what I want to eat. I love going shopping in my own closet and try on clothes that I bought over 2 years ago. My 17 year old loves the way I have energy and how I look.

I have been on maintenance with WW since 2002. My spouse and I moved to South Carolina from Atlanta, GA on Labor Day weekend 2017. In that process, I gained some extra weight and was upset with myself. I made the decision to obtain a WW app to lose those unwanted pounds. I started on January 12th. I have lost over 4 lbs and very pleased. WW is an amazing program.

This is my third time joining WW. My first 2 weeks were very successful with an 8 1/2 lb loss. However I hit a wall after that. I realized that when taking into consideration a moderate intake of zero pt foods and my daily points, I was consuming around 2000 cal. I started using MyFitnessPal app limiting my cal intake to 1300. In one day I lost an additional 2 lbs. I know a lot of people don’t like to track but I’m a super tracker, needing to be responsible for everything I consume. I don’t understand how this new program can be successful in the long run. It gives too much freedom to eat. Some fish, beans and fruit are quite caloric! I’ll still get weighed in but basically I’m counting calories and not points.

January 9th, a friend of mine confided with me that she had begun her journey with WW the previous weekend. She shared with me about the program & by lunchtime I was signing up. Come this Tuesday, I will have been with WW for four weeks & I am still excited about this adventure. It's been more than about losing weight for me. It is about learning many new things, about food, self worth & esteem, making new friends. For me, I am doing just the online version. Being able to have Connect has been a wonderful experience for me. I truly enjoy the ability to share in our journeys together and be able to encourage others as well.

I have been on program for 1 month. I have to say I am loving it. I have lost 5 lbs in a month and am thrilled with my loss. In the past year I have been on another journey of my own counting my Macros and only lost 10 lbs but went down 1 clothing size (because of working out) but it was a lot of work and I really don’t want to gain more muscle. I would really love to become a leader. I feel like I have a lot to share and love to help people with their goals and journey.

I have enjoyed Weight Watchers this time around. I feel more satisfied with the program. I enjoy the different foods I’m able to fixing that wouldn’t be on other weight loss programs. I’m enjoying the different meetings I am able to attend.

I currently use the online tools most routinely. The nearest in person meetings are an hour away from my home. If I do make it to "the big city" I have always found the meeting encouraging and practical. Having attended my first WW meeting in 1966 I find the current program much easier to follow and not guilt inducing. The recommendations are sane, realistic and adaptable to anyone's nutritional needs. It is even more uncomplicated than last year's program. I'm glad that there is more emphasis on the psychological aspects of an individual's relationship to food.

I started WW on December 4 and I have lost 14.6 pounds. I was unsuccessful getting my weight to budge on my own, actually going up every time I weighed. I’m thankful for the success I’ve experienced on WW so far!

I absolutely love WW! I have tried numerous times before but would always get discouraged - never really digging into the “why” but this time it’s just different. I love the 0 point foods and the quick ease of tracking via the app. I have literally influenced 10 of my friends to join & we are doing our own accountability group. I love that I can still enjoy food and make better choices but not feel like a failure if I just have a really bad day. I am down 2 sizes since I started & can’t wait to see how far I can go with this!

Weight Watchers has changed my life! I have lost 10 pounds since January 2, 2018. I feel so much better about myself. Not to mention I look so much better! I never go hungry. I would highly recommend Weight Watchers to anyone wanting to lose weight!

I lost 40 pounds on Weight Watchers 10 years ago and maintained my weight until I had a baby in November. I loved the program because it didn't cut out any food group and it taught portion control. It felt like a plan that one could stick with forever. I was excited to rejoin Weight Watchers to lose my baby weight. I've been on it for about a month and I'm sad to say I hate it. Although I love cooking, as a working single mom I have hardly any time for cooking and food prep. I now have to rely on convenience foods like lean cuisine or Sargento Balanced Bites and those foods are so high in points that I'm starving all day.

I have tried Weight Watchers in the past and really didn’t like the previous point system. After watching my weight creep up over the last couple years, I realized something needed to change. I revisited Weight Watchers after seeing recent ads for the freestyle plan. This one I love! The number of foods that are 0 points makes it easy to stay within my daily allotment. I find myself getting creative when preparing my meals to see how many 0 point foods I can fit in. I am never hungry! I’ve lost 19 pounds in 6 weeks and it seemed like the pounds just disappeared on their own with little effort on my part. It is easy to stay motivated. The app is super easy to use!

I have 90 pounds to lose, in the last month I have lost 10 pounds, well on my way to success. Weight Watchers is teaching me how to enjoy healthy eating. Keeping track of my points not just for food but activity is very helpful. This combined discipline helps me to be active as well as eating smart. Thank you for a great plan!

I love having so many free foods to chose from. It makes life so much easier. The variety is fantastic and all healthy! I am down 5 lbs in 2 weeks. Still have some crunchy snack items that fill that need too.

I have been on Weight Watchers off and on for several years. It is the best program for me. I had tried several before. I started the program again several weeks ago, and just attended a conference for a couple days. I had no problem staying on program and even had a doughnut.

I have enjoyed all aspects of Freestyle. I love that veggies and fruit are free. So if I mess up early in the day. I can still have something to eat. The only issue I have is when creating recipes you can’t scan ingredients in. I think it would be so much easier if you could.

I have really enjoyed using Weight Watchers freestyle and have seen very positive results so far. I have only been using the online/app portion, but I really enjoy the connect feature. This has been a really great change for me, and I look forward to continuing my journey!

I am a newbie. Wife is a lifer so I thought I would do it with her. I am a techie guy and the App hooked me from the get go! Informative, easy to learn and easy to use. Makes tracking a snap and meal planning a breeze. I remember when she did it on paper... I couldn’t do that! One problem however... I have used the live chat for questions and on two occasions the connection timed out while the person on the other end was preparing her answer and we were cut off. No way at that point to reconnect with that person and all dialog is lost. Would be nice if there was a way for the content to be saved so you could reconnect with the conversation or for the help person to connect back to you if the connection is interrupted.

I really felt like I was doomed! Fat and 62. So I gave WW a try. It is totally user friendly. I never feel hungry. Can’t believe I lost 9.2 lbs with very little effort. Next I will work on getting more active again. Thank you!!

I am with the others on Connect who would like the choice to have Smart Points and Freestyle available. When Freestyle rolled out, I tried it. With my food allergies, I gained chicken, turkey, eggs, and yogurt as zero point foods. I lost 7 points a day and found that I do not eat 7 points of those four foods daily. Nor could I make meals that expanded well on those four food and kept me full for the 23 points I was given daily. My weight plateaued or gained. Since working to make my own Smart Points plan, I am able to eat the foods that agree with me, stay in my 30 points daily, and have Weekly points available to enjoy with my family once again.

Group leader motivation to help you understand the program. And to stay committed even when you have not lost the pounds you thought you should have lost. The receptionist very helpful also. Freestyle So much food. When will Ok be able to buy Wine? Having trouble with creating a meal. Will ask group leader for help.

So far it's been almost 4 weeks, I do the meetings and the online app. I love it. It gives me a chance to eat lots of healthy foods and I can still have my glass of wine or piece of chocolate. So far I am very happy with the program.

I have been on Weight Watchers for 30 days and cannot believe my results thus far. I have been able to lose 10 lbs. I have found their app and webpage super easy to use and find delicious recipes. I am excited to see where my weight goes over the next 30 days.

My story is that I grew up a chubbier kid but managed to lose a lot of body fat during high school due to sports and being active. After graduation, I had big plans to pursue a scholarship in SC, but unfortunately plans fell through, which led me to depression. That is not when I gained the weight, though. I started working a full time desk job at 19 and fro, there, the weight started piling on faster than I could keep track. I ate poorly, I wasn’t cooking my own meals and I had forgotten to take care of my health. Only I am responsible for my weight gain. In one year, I put on 60 lbs and was at my heaviest of 225 lbs.

I was very reluctant to join WW for weight loss and learning to eat healthy again... but, I did. I find the program wonderful... easy and effective. My boyfriend, 2 daughters, and son-in-law are also on the Lifestyle Program. We love it!

I am losing weight, but I don't feel that I got a good start or was fully supported. The program was not fully explained. I still don't really understand what constitutes "smart points". Are there different kinds of points? One place says to record only one type of points. Also, our leaders are not good about congratulations. I have not been recognized for two--5 lbs and 4 wks. I don't care to be pointed out, so I didn't speak up, but others did. Program assumes too much that all are familiar with technology, or even have it available to them. It was not explained to me how the "free first 10" works; just handed a sticker like "figure it out yourself". I think they are in too big of a rush.

I have enjoyed learning new recipes by scrolling through the WW app. It’s helpful when trying to figure out what to prepare within my points range. One of my favorites is the recipe for a vegetable omelette. I do hope that as I get more familiar with this app and the program, I will see more recipes that are tasty and low in points.

I’ve had so much success with Weight Watchers over the years! Lost 124 pounds and counting. The new program is amazing! With the old program I would have problems getting full and occasionally have fainting spells. No more with the new program! I can eat good, stay healthy, lose weight and even improve my health! I recommend Weight Watchers to everyone I talk to and even gotten a few to join!

It's so crowded! Too close in quarters. Need another location, maybe on the island. Would like meeting to be more in control of the leader, couple people like to hear their voices and go on and on! I want to do meeting, but it's not gonna happen.

Weight Watchers works if you do it and follow your points. Weight Watchers needs to explain more about FreeStyle points as there is much confusion in the online community. Example, eating a huge amount of Free Points will most likely end up adding weight. They need to put portion control limits on Free Points. It's a great program that works.

Unfortunately I’m canceling because I’m not losing weight after third week. The app doesn’t always work and it’s hard to calculate when it doesn’t. I disagree with having to pay a $34 fee for canceling. I’ve gotten many people to sign up and they are having same issues with app.

I have been doing Weight Watchers for 1 month and have been doing GREAT!!! I love having an app with me at all times on my phone. It gives me all the info that I need when Im trying to decide what to eat if we are dining out. Thank to Weight Watchers Im on my way to a new way of eating and feeling better about myself.

Called for assistance. Not really any assist. Was suggested I go to meeting and have leader look at tracking. Would appreciate some advice on foods that I should be eating or not eating. This is 3rd attempt with WW and I am determined to make it work.

This is only my second week on Weight Watchers and I have lost 5.4lbs. The program is easy to follow and I love all the 0 point foods to fill up on! I don’t feel like I’m on a diet or deprived of any foods. I eat what I want and in moderation and track all my points! My body feels great, I have a lot more energy and I’m noticing how my clothes are fitting me and I feel more confident! Thank you Weight Watchers for giving me my life back!

As a Lifetimer from the 70s and one who has ALWAYS struggled to keep my goal within reach (and never doing it), I am experiencing the most satisfaction and enjoyment with Weight Watchers, ever!!! Protein is extremely important to me and I am now able to get the amount I feel I need without being deprived of other things I enjoy. Happy, happy, happy!!!

I've been losing about half pound a week, if that. I've stuck with the plan & have been getting a lot of Fit Bit points a week that I don't touch. I've asked the leaders & tried chatting on the WW chat line (3 times it ended & we weren't done). I'm not getting too much help & am very frustrated because I'm working very hard diet wise & exercise wise. I was told to eat my daily & weekly points, but not to use my activity points. I did what I've been told but can't seem to lose at least 1-2 lbs./week. Hungry & frustrated.

I had 20 lbs that I wanted to get rid of. I lost the first 10 fairly easily, but couldn't drop the other to save my life. Finally, feeling like just giving up, I decided to try Weight Watchers. I've been on for three weeks now, and although it hasn't just magically dropped off, I am losing. I'm down 5 lbs and I haven't felt deprived of anything and can't say I've felt hungry even once. I'm happy I made the decision to try.

Overall great program. I have lost roughly 50 lbs in the last year and 3 months using WW. I am 11 lbs from goal. Weight Watchers has given me the tools I need to be successful. I am struggling with Freestyle and do feel more restricted but plan to keep working on it to learn the curve.

I joined Weight Watchers in early January and I am so impressed with the new freestyle plan. Also the App is so user friendly to record each meal. It makes it so simple and it automatically calculates the number of points. I recommend this program to anyone that needs a lifestyle change of your eating habits!

This is my fourth Weight Watcher journey in my lifetime and I love the new Freestyle program. I feel more freedom to eat food since there are so many 0 point items available. This allows me to have better control over my eating habits. It is the easiest program to adapt to for weight loss.

Weight Watchers have outdone themselves! The app is a brilliant idea. The new freestyle is amazing. I tried WW in the past. Moved to a rural area. Was doing the diet while we lived in the city. The app keeps everyone "connected" whether rural or city. WW diet excels all the other diets--for you teach a person to "control" their appetites with encouragement and food ideas. Others offer pills/patches. Thanks Weight Watchers!!

The first time I joined WW, I was unhappy with my appearance after seeing a photo from a trip to Hawaii. I have a chronic back problem and carrying extra weight doesn’t help. I lost 18 pounds. It truly works so never give up!

I actually love Weight Watchers and feel it is the best help for those of us who struggle with food obsession and overeating. It provides easy and convenient tracking tools online. I have personally tried diets, pills, and 12 step programs and after many decades finally realize that this WW program fundamentally covers all options, emotional and physical. I believe it is my opportunity to become disciplined and make healthy choices as a lifestyle. My struggle with food is by far my biggest struggle in my life. I intend to stick with Weight Watchers and persist with my life lesson to have a healthy relationship with food. I am new again to the WW program, therefore I have not reached the jubilant state of mind that the leader demonstrates. I actually find it annoying, although someday I may feel happy, joyous and free as she does. Learning and growing as a person is my lifestyle, so I will keep tracking!!!

In Dec-Jan I saw the ad to join WW and receive 3 months for the price of 1 month. It was just the incentive I needed! The first week I lost 8.6 pounds. My first month I lost a total of 18.2 pounds! I'm regularly working out which I believe accounts for higher than expected weight loss. I love the app. I always track my food and will track ahead especially when I know I will be eating out. I find the recipe builder to be invaluable as well as the scanner. My husband has started asking me to scan his snacks and it's made us much more aware of what we're eating. I AM going to be Lifetime!

I am a lifetime member coming back. My first go around was at Weight Watchers camp in Beloit Wisconsin. I spent my 21st birthday at camp with my “Weight Watcher’s Family”. It taught me how to eat right as well as the importance of exercise and loving oneself. I kept that weight off for 20 years, rebooting every so often to lose the few pounds I had gained every now and then.

WW freestyling program is so easy! The program and tools available are fantastic. With so many zero point foods meal planning is easy at home and on the go. Real food, my choices based on what I like. I have never been so successful and felt so good about a lifestyle change.

My whole life I have always been able to count calories and maintain a healthy weight. But when I hit menopause everything changed. I was eating 1200 calories and exercising religiously and nothing could get that 20 pounds off that I had gained. I tried Weight Watchers because why not? Nothing else was working. Sure enough, I’ve lost 11 pounds in the first month, and I’m feeling great. I think the best feature about the new program is the zero points foods because you don’t have to go hungry if you’ve used up your daily points. That alone should be enough to give Weight Watchers a try. I couldn’t be happier with my progress so far, and can’t wait to hit my goal???

I like the new Freestyle program since I don't have to count so many points as I did in the past. Weight loss is bit slow at this time, however, I plan to stick with it until I reach my goal weight. Since I like fish and chicken; I am happy that they are now zero points and so are fruits and veggies.

I love the app, the meeting not so much. My first week I lost 8 pounds. The instructor made it a point, 3 times, to say that will NEVER happen again. Wouldn’t it have been more positive to say, 8 pounds is great, but don’t get discouraged if it doesn’t happen again. I go to weigh-ins but skip the meeting. I’m trying to have a positive experience. Thanks.

I have rejoined Weight Watchers about a dozen times. I have had some success but never reached goal. I am a bit of a rebel and the tracking of every little morsel would eventually cause the rebellion from within. The new program has enough densely nutritious zero point foods that I may have a day where I only have to track 3 or 4 times. The only other time I felt this free with WW was the core program. My weight loss was small but consistent and my sense of wellness was enhanced. The WW points system has always filled me with a low level sense of dread. Some time after lunch I would see how many points I had left for dinner and the long, long evening ahead. And there was always fear. Fear I would fail once again, fear that hunger would overwhelm my resolve and a really great day would dissolve into a monumental evening binge. And I had every reason to feel fear because I failed more often than I succeeded.

Those of us over 70 have different issues than younger women. Some of this makes it much more difficult for us to lose weight. I find that even though I am RELIGIOUS in following the program I either don't lose anything, or only a few ounces. I am active, workout 3-4 times a week, everything I can do. My MD would like to see me lose 10-15 pounds and I thought WW would be a good way, but so far (after 3 weeks) it's not what I had hoped for.

Help Chat - I felt treated in a condescending manner. I have lost over 10 pounds in my first month and have not heard when I will receive the promotional credit. I do not feel that communication is done well. Quick to take my money, but not quick with rewards.

I used Weight Watchers several years ago with the smart points plus and lost 15 pounds. I was so happy with the system and found it easy to follow. I just joined again to lose some pounds I have put on since and I am finding the Freestyle very difficult. Even though some foods I eat are now free, others are now more high in points. It is hard to balance. I also have less points to work with each day and week. Most discouraging is that my exercise points don't count anymore unless I reach the required amount of fit points. I wish customers could choose which program they would like to follow.

Previous diets have always worked for me... temporarily. Freestyle is helping me to learn the better way to eat for my overall health. This is a lifestyle plan, not a diet. I'm grateful for all of the opportunity to connect with other members and learn tips for progress.

I am signed up for online only. It is working. The incentive to choose low point or zero point foods helps me make wise choices. I know what these are but I know I am an emotional eater. Always have been. I would tell myself that a bit of the bad wouldn’t hurt so much, like a cookie here, cake here, it all adds up.

Despite the “free” foods attraction, one really needs to be aware of the total nutritional value of what goes in their mouth... particularly “free”. I would like the nutritional value of foods to be summarized as the day moves along. This is particularly valuable info for folks watching cholesterol or sugars. It’s possible... Under Armour’ Personal Fitness Assistant does...

I am having trouble using the app. I from Canada and used it there. But I am in the USA now for 6 months and joined down here. I can’t seem to download the App down here. It keeps saying I need to join which makes me believe the App is from Canada. I have two different usernames. One is vlhowes52 and the other is lhowes52. Can you help me with this. I have called in and it still not working. We have deleted the App and reloaded it but it still does work.

I felt like the Freestyle program was not explained or advertised correctly. My interpretation was that if the items are zero points you could eat them as often as you like because they were zero points. In actuality there's a limit on these items as well. I really think it should be better explained to customers. I thought I could eat as much fruit as I wanted because of the zero point thing but then I was told by the representative that I need to watch the fruit. In my mind which one is it? I can eat as much of the freestyle items or I can't. I only loss 1 pound in 2 weeks and that could have been different if the program was properly explained.

WW has provided me the information to eat healthy especially when I travel. The discipline to use that information is my responsibility. It's a great relationship as I eat healthy, feel better and lose weight without feeling like I'm dieting. It's great for my family as even those who aren't dieting are eating healthy.

I'm very small framed and usually weigh between 110-115. Gained 20 pounds over 5 years and 130 on my frame was very uncomfortable for me. NOTHING WORKED! My friend mentioned Weight Watchers and I didn't want to commit to meetings because of my schedule. When she told me she had an app and did it all online, weighing in weekly on the "honor system" I decided to try. In 3 weeks I've lost about 5.5 pounds and can still have on of my favorite snacks, FRITOS, but not I'll only eat 20 Fritos instead of the entire FULL SIZE BAG and am just as satisfied! Love the recipes too! Thank you Weight Watchers Freestyle!

I have been a member of WW on and off for most of my life and I use all the new technology the site has to offer. However, with WW being such a huge company the site and the app should be much better. I always have trouble signing up, always have trouble tracking my food (when I click on breakfast, it tracks on dinner). The support and sophistication of your site and app are just not there. Even when I want to cancel when I'm traveling, it's ridiculously difficult to find where I can cancel my membership. I do, however, really like the new barcode system that calculates any food point... that's great.

I am very disappointed and discouraged. I have been following the program perfectly since Jan. 8th. I have only lost 2 lbs. and Saturday when I weighed myself, I had actually gained 1 lb. I feel I must try another program as this is just not working. I had lost a lot of weight many years ago (around 1988) so thought WW would be the best for me, but the new program is not for me.

It has been a great experience! Love the new freedom plan! Like the fact that when I have to save points for a special occasion I can up with a 0-3 point meal! Have been recommending this plan to friends! The staff at the meetings are friendly and helpful!

Love the new freestyle and the app works well. I wish WW online would have some means of tracking lifetime members. I don’t mind paying, but could we somehow put in our lifetime number and be able to track our journey? If you are honest with yourself you WILL lose the weight???

I am struggling with the rating because overall, I am very satisfied with WW and the new Freestyle plan and would like to give a 5 star review.

The only complaint I have is that, in lieu of my Saturday meeting, I went to a Sunday meeting. Back at my regular Saturday meeting the following week, they couldn’t weigh me. I had “already been weighed that week”. 6 days vs. 7??? Really???

I love the new FreeStyle program. It allows me to eat more of my favorite foods without using points, and thereby letting me use those points for necessary oils in my daily diet. So far, I've lost 9 lbs. and don't feel deprived at all. Love this new program.

I strongly preferred the previous Smart Points plan to Freestyle. I like to have wine & dark chocolate each day. I had no problem managing this w/ SP, however I have so few Freestyle points that it’s hard to eat enough (w/o repeating chicken, eggs & beans daily).

No better than anything else I've ever tried - First three weeks I lost 13 lb. Over the next two weeks I fluctuated and ended up back down only 9. I was losing the same rate of weight before I went on Weight Watchers using Dr. Fuhrman's plan. His plan is healthier.

I have been on your new Freestyle program for one month and have lost weight, but I am frustrated. I wish that you would allow your members to select the program that has worked best for them. I lost 18 lbs in 4 months on Points Plus and never felt deprived or frustrated. I feel that you have become a "trendy" program. Will try this one more month but if I still feel this way will cancel.

I have text with online chat and your IT and NO ONE has been able to assist me in syncing my Fitbit to the WW website. I have investigated in my own extensively and then reached out to your staff with no success. I’m told this is common and WW has the issue and isn’t fixing it. PLEASE look into correcting the frustrating issue. Also- when you text with IT- you lose them and have to start over with the whole story of the problem- VERY irritating.

There are just a few things that I would change in regards to the functionality of the app and Weight Watchers online. I would love for it to have the feature that allows you to copy and paste a link into the recipe area and it generates the points for you. This is similar to the MyFitnessPal app, but I think that it would be a total time saver for people who cook a lot and use recipes online.

I have tried other weight loss apps and this program always works for me! I have tried fitness pal and other apps. This is the only program that lets me eat what I want but keeps me on track and losing weight.

I love the new program. I was on Points plus when SmartPoints came out and did not like the change. I came back when Freestyle came out and I love it. A perfect mix of the previous 2 programs for me. The only change I would like to see is to be able to change the time the day rolls over. I am a night shift worker so my day goes from 7-7 instead of changing at midnight.

The only negative I have about Weight Watchers is the point values of food in the app. There are entries from numerous people that have assigned different values for the same food (eg: Pace Picante Sauce). Of course, most people will pick the lowest point value. Weight Watchers needs to have someone verify each entry and allow only one entry per food so we can use the correct point value. Also, we have been told that most fruits, including those in cans, are zero points as long as you drain off the juice. All of the fruits that I have scanned the barcodes on in stores show up as positive point values with no explanation. I have no clue what I can get to stay on plan.

While the program works, if you follow it, it’s very expensive and makes it challenging for those who need it to actually pay for it monthly. I also wish the app had additional features and maybe followed more of a MyFitnessPal flow. That app is free and is quite nice.

I love the new program! My only suggestion so far is that I would like to be able to scan ingredient items within the recipe builder. At this point I have to create the food then create the recipe. Too many steps!! Just give me a barcode scanning option in the “add ingredient” area of the recipe builder!

I recently joined WW, program is wonderful and staff is great. However the facility where meetings are held are old, small and lack the technology that other sites offer. If everyone is paying the same I don’t understand why we are not being offered more up to date facilities. Thank you.

I have used WW in the past, I have learned that I need protein to feel satisfied and the last time I tried WW I couldn't eat enough protein. Now with Freestyle I can get in all the protein I need, and still have points for other foods so its easy to eat a balanced diet, and still have an occasional treat. I love how Freestyle encourages you to eat healthy all around, but is flexible enough to live your life.

I have been a WW off and on since the 70s. I always lose weight, when I stay on the program. This new plan is the easiest, healthiest, most livable lifestyle I’ve ever experienced. I love the app, especially the barcode feature. The only suggestion I have would be to add a journal or diary entry somewhere within the app. I know I can post my thoughts, but I would rather record my thoughts along the way and be able to reflect on them later.

I've been going to Weight Watchers on and off almost my whole adult life (I'll be 71 this month). Never made it to goal, got close, but then life took over!!! I rejoined online January 2. Love Freestyle. I didn't know if it would work for me because of my age. But, it's going beautifully. I really enjoy Freestyle -- it has taken a lot of stress off of following the program. I always know if I'm hungry I can eat something responsibly. Thanks for a great program

I was very satisfied when I rejoined 2 plus weeks ago. Jerry was friendly and very helpful. And I enjoy Ann's meetings. I've known her for years from the Westfield location. However, my one concern is weigh-in. I find that when I weigh in, I don't want my loss or gain reported to me. I don't want to discuss it at all. Other people's comments, even positive ones, have derailed me in the past. So weigh-in is just a private moment I want to have. But every weigher automatically "reports" my gain or loss to me (I'm including prior experiences) either with encouragement or empathy. So if I don't want comments, I have to tell the weigher in advance, which I find awkward.

Love this program! So easy without as much counting - just the right amount to keep me accountable. The bar scanner is great. I’ve lost 8 pounds in my first month???? My only suggestion would be having WW products available on the mobile app.

I noticed that on Saturday after going to Weight Watchers my daily points etc was not set for a new week. I used the chat to fix this error. The representative helped me except when she stated that my points would not reset until the following week. I followed her instructions and was able to reset my points for my new week which starts for me on Saturday’s. Thank you???

I think there is great science behind the points system, and accountability to attending the meetings. On the con side, I do not like the new freestyle program--I came here for definition--not to guess--I wanted foolproof--I wouldn't be here if I was a good judge of feeling full. I don't like the politics shared on Connect and the bullying style if you have a counter thought to them.

I started Weight Watchers around July through September 2017 and was successful on the Smart Points Plus program. I discontinued due to being in between jobs. When my income started picking up, I picked up WW again the beginning of January 2018 on the Freestyle program. I was stagnant in weight loss for 3 out of 4 weeks. I decided to track in a calorie counting app one week as an experiment and lost one pound that week. I came in under my recommended daily calories but over my recommended point value by 4 points a day.

I have only been on Weight Watchers for 3 weeks and I’ve lost 6lbs. That’s 6lbs without being hungry. I can eat what I want and it trains me about moderation. Yesterday I had pancakes for breakfast. Yes pancakes. Because I had planned all week and saved my weeklies, I was able to go out to eat at Red Lobster and still have points leftover. Now that’s a plan! Down 2lbs this week!!

The Weight Watchers app has made it easy and convenient to stay on track and hold myself accountable. I especially love the restaurant finder that helps me make healthier decisions when eating out. The barcode scanner has also made it easier when grocery shopping. I'm quickly able to determine if the point value is worth it to me or not. I love this app and have lost 11 lbs in my first month.

I started WW Freestyle about 2.5 weeks ago and I have already lost 8.4 pounds!! I have told several people how well I have been doing and they have looked into it. I got my mother to join as well. I try not to weigh myself every day, but I can’t resist. I wish I would have took a picture of the scale from the beginning but oh well, lost that chance. I am loving my journey! So far, so GREAT!!

My experience has been okay and just tracking my meals and figuring out where to use my points. Don’t understand how you can lose weight with extra fit points. I lose over 175 fit points a week. Still giving this a try with all of my food allergies.

I’ve been using WW to help me manage my weight for years (since 2004) and I love how each program is a better version and yet they all work! I’m currently losing on freestyle and I love the flexibility of having so many zero point foods. I feel like I can rely on WW to provide the structure I need to lose weight. Also the Connect platform is a game changer.

I have been a weight watcher on and off multiple times since the 70s. I recall how restrictive it was originally and have watched it evolve into the most doable program yet. The flexibility and options are the best ever, making it a totally liveable experience. The leaders are encouraging and informative making meetings much more enjoyable.

I had such a hard time staying on track with SmartPoints but the new Freestyle plan is the best plan ever! I’ve lost more in less time and am still able to eat out and enjoy social activities! Making some core foods zero points has made all of the difference for me!

I have used the program several times with success. I know that it is always easy to go back, everyone is so supportive and the plan is easy to use and make smart life choices. From listening to the group it is easy to see that everyone really appreciates the leader and respects her experience.

The new Weight Watchers Freestyle program is great. I attend the Downers Grove, IL Saturday morning meeting at 7 am. The leader is wonderful. Meetings are very good, lots of inspiring stories, good tips on when you are struggling, people share recipes, things they have bought.

This is not my first go round with Weight Watchers but it will be the last because this will be my lifestyle it is awesome. I have only been on two weeks and have already inspired 3 people. It is so easy to follow and track. I splurge every day with ginger snaps or chocolate covered pretzels and have still had rollovers every day. I have developed recipes with the app. Just wish it was easier to get scanned foods to show up on the create recipe page.

I have loved the new freestyle program - it’s the best in many years. I have been able to easy drop 15 lbs and it’s easy to go out and live life while doing it! My favorite thing is how many food items I don’t need to count.

I am very happy with Weight Watchers Freestyle! I've been on the program before Freestyle and I always discontinued because I just didn't have time to track every little thing. I love now, knowing what I can eat for zero points and not having to track! Please don't change Freestyle!!

I've joined WW online before and I've quit due to problems with the website. I have to say that this time, I am very pleased. Occasional issues arise, but they are resolved quickly. I would like a few more articles about issues that arise with slow losing. I like Freestyle, but I am losing slowly. I would like to see more info and suggestions about that.

I feel that the Freestyle works very well for me, because I don’t generally struggle with binging and restriction. I feel that if you have any issues with food that the Freestyle could cause issues. I know some people feel they can eat unlimited amounts of 0 sp food, not considering that they still have calories. Outside of my occasional bad day, I’m not having any issues with the program and am down 15 lbs!

The new Freestyle program is SO easy to follow AND I am losing weight - 10 pounds so far. There are many more "free" foods with the new program, and I can even head into dinner some days with all my points intact! And not have felt hungry at all during the day. It is amazing, and I would recommend it (and have been) to my friends.

I’ve been a Lifetime member since 1992. It’s always been the healthiest way to lose weight. I love the new Freestyle program. It’s been very easy to follow. This program promotes making sensible food choices instead of being a free for all. I recommend it to all of my friends.

I have loved WW since the company was founded. I am a 75 year old female who had been overweight since childhood. I joined, reached goal and quit many times. The last time on the plus program I made goal for keeps. The SmartPoints program is more of a lifestyle than a diet. The new Freestyle is back to being a diet for me. I started binging for the first time in years. Back to the SmartPoints plan for me. I’m mentally and physically stable again.

I am really happy with the large database of items WW now has. However I don't think it is as easy to use as the commercial says (eat what you want). I have lost 6 pounds thanks to WW but I have had to learn to really change my eating habits and incorporate a lot of fruit and vegetables which are the only 0 point items available. Basically, eating healthy is hard. :)

Still starting out. Been on WW before but I love this new program! I feel like I can go out and still have dinners out or go over a friend's house and enjoy a drink or two. Officially at my two weigh ins I’ve lost 9.6 lbs. I weigh in tomorrow and it should be about 12 lbs. I think that because I have more of a reason why that truly matters helps. Can’t wait to continue on this journey!

I knew after seeing pictures of myself from Christmas that I had to make a change. I love the fact that at Weight Watchers, you don’t have to but prepared meals or only drink liquids. This is perfect for me. I can eat what I want but using the app makes me aware of how much I am eating and how often. I love the app and I love the meetings. Our leader is great. I have a few friends doing Weight Watchers too. It is great to have support and encouragement!

I feel like I have been welcomed with open arms into a community of understanding people. We have a fabulous leader who guides us through motivating conversations. This network of caring individuals will certainly lead me to my goal. I feel good every day knowing that this network is just a click away.

I believe that Weight Watchers is the only program that works. It feels great to be able to eat out at restaurants or go to a party and know that I will be able to eat something good without guilt. With all the apps and online tools it is simple to keep track of your points. I love this program not only for helping me reach my goal but for keeping me healthy for my family.

I been having problems with weight loss till I started to lose weight with Weight Watchers. I have loss 10 lbs so far. I have a long way to go but with I can do it. My goal is to get down to 200 lbs. When it gets warm I can get more walking in and more exercise down. Thank you for the chance to lose the weight the right way.

I have been on and off WW for decades. The last time I left was after coming close to reaching goal when smart points rolled out and I didn’t like it. I came back after gaining all my weight just when freestyle rolled out and I LOVE IT. THANK YOU WW :)

I signed up for Weight Watchers on January 26, 2018. I signed up for a 3 month program (online, no meetings). I tried using their app on my phone and it kept crashing. The points system made no sense to me and I could get the app to work long enough to figure it out. I contacted customer service on Feb 1, 2018 to cancel my subscription (I had already been charged $14 for the first month). They told me if I wanted to cancel I would have to pay a $39.95 early termination fee or $14 a dollars a month for the next 6 months (6 MONTHS, why?!?) I responded that it was pretty ridiculous to charge some anywhere between $54-80 to barely be able to use their service for 5 days. They responded back that I should have read the fine print. Wow, thanks.

I started out on WW doing the Smart Points plan and lost quite of bit weight and was feeling great, everything I ate was accounted for. Then they switched to Freestyle plan and now foods that are high in calories are zero points but it’s not giving me a balance, I was told to eat till I was full not stuffed and I did so. I was allowed 34 pts a day and I would usually consume 27-30 a day. I worked out 4-5 days a week and ended up with 60 extra points and 28 fit points. I would seldom use those extra points. I cut out sugar drinks, fast food & limited my alcohol intake to 2 times a month. But I would eat lean ground turkey, eggs, bananas, apples on top of my 34 daily pts. When I counted my caloric intake at the end of the day I was well into the 2300-2500 range. I’m a larger guy and have a bigger appetite hence why I was overweight. It’s irresponsible to make a food zero points.

Lost 35 pounds on beyond the scale, over time gained ten pounds back so joined the FreeStyle program. I have lost only 1.5 pounds in a month. I like many of the zero point foods but feel discouraged and unhappy not to be making any progress. I stay within points for the day but without progress I cannot see the reason to continue. Commercials suggest all this fun, unlimited food. Just the opposite, always hungry! Bring back the previous program as an option please.

Like most members on here, I had reached lifetime on previous versions of this program. FreeStyle is not working. I am gaining/losing the same 4 pounds since December. I log faithfully, always within my blue dots, never touch my weeklies. I’m active, get my water in etc etc. When I contact, chat or talk to a leader they ask you “are you eating too many FreeStyle foods”? Of course not. I want to lose weight and I KNOW fruit still has calories, as does all the freestyle foods. I even log all of my freestyle points too. There are days I feel weak, faint, and feel like I don’t get enough calories when I input into MyFitnessPal.

I have been on WW since 5/16 and had lost 60 pounds and counting. Then came FreeStyle and the weight started to come back. I followed the program to the T but with the zero point foods I noticed I was eating more than before and still stayed within my points. I stayed away from corn, peas, and eggs on SmartPoints eating them rarely because of the point count. Once they were zero I found myself eating them all the time. I have not lost anything since FreeStyle started and even gained some. I went back to counting those zero point foods with the old SmartPoint totals and have started to lose the pounds I gained. I really loved WW before and got a lot of friends to join, but now I cannot honestly recommend the program. Please give us the option of which program we want to do and lets us who are not succeeding on Freestyle get back to succeeding.

I started WW in September of 2017. It was easy to follow, and I lost weight every week. By the time they rolled out Freestyle in early December, I had lost 24 lbs. And now, 2 months later, I am angry and frustrated. I have given the new program 2 months, and in that time I have followed the program religiously, and have lost no weight. I am hungry and have no flexibility. I have even resorted to not eating my weekly points, and still no results. SmartPoints worked so well for me, but Freestyle does not. I wish we had been given a choice as to which program to use. Last week I figured out that I eat less than 1000 calories per day. I can no longer enjoy a little ice cream or anything with any sugar for that matter. And this week I gained 2 pounds for my trouble. Weight Watchers Freestyle sucks. Don’t waste your time or money on it.

I joined weight watchers in August and was steadily losing weight. The Company changed to a new program called Freestyle and I started gaining weight. They have no option to go back to the Smart Points program that works and now I am paying for a program that does the opposite of what I am paying for.

I have been a member of Weight Watchers several times with great success. I always lost weight on the plan and kept it off for quite a while. Of course, after I ignored the plan I regained, but that is not the fault of Weight Watchers. Most recently I joined about a year ago and had a very successful 48 pound loss on Smart Points. I used Connect, used the app and was able to adapt my vegan/plant based lifestyle nicely with the plan, always checking in with a dietitian to make sure I was getting all the proper nutrition I needed. Fast forward to the implementation of Freestyle and I started to gain weight. The only newly "free" foods I could eat with my vegan/plant based lifestyle were beans, edamame, tofu and corn (and veggies of course). The problem is that I had not been eating 7-10 points of comparable foods on Smart Points.

I have been with WW since 2001. I have always been successful until now. I tried the Freestyle program for several weeks and did not lose as I normally would. I think this is true for a lot of people that are getting 23 points. I have decided to go back to Smart Points, my 30 points and counting everything. I found myself hungry and bored with Freestyle. I think people with a lot of weight to lose will find it harder the closer they get to their goal. I wish they would at least give us a choice!

When I heard about Freestyle rolling out Dec 1st 2017, I was excited. I joined Jan 2017 and had already lost 60 pounds with Beyond the Scale. The second I started Freestyle, I trusted the program. I ate the zero point foods in moderation and didn't track them like WW claimed I didn't have to. For 7 weeks, I didn't lose one real pound. I'd lose 1 pound, then gain it back the next week. Finally I returned to BTS by hacking the app and lost 2 pounds my first week back. I would love to have the option to switch back to BTS without so many hacks on my side. I'm giving it another month to see if WW really cares enough about their customers to give us options. If not, I'll be canceling.

I am not sure that you care or are paying attention or so naïve that you don't understand how many people are upset with the new Freestyle program. It doesn't work. How can you eat 200 different kinds of foods for zero points in abundance and lose weight. For example, corn was 2-3 points before the program and now with Freestyle you can eat as much corn as you want. You have failed thousands of people with this new program. The previous Smarts Points program was working tremendously for me as well as others. But now I cannot lose weight and I am constantly hungry. I also don't want to eat unlimited beans, chicken and eggs. You better start listening to the consumer and fix a broken program.

I gained weight on the new Freestyle Program. The new program offers no structure. Anything goes as long as you stay within your allowed points. They no longer encourage you to eat healthy grains, healthy oils, dairy. It seems geared towards extremely high protein.

The SmartPoints system worked well for me for a few months and I lost 22 pounds. Then along came freestyle and I have only lost two pounds in the last two months. I have reached out to the “response team” a couple of times and have been assured that I’ll hear from someone. It has been weeks and still nothing. I have even stopped using all flex points in an effort to up my game, and I’m still not losing weight. The new program simply doesn’t work and I’m tired of eating chicken breast and lentils. The whole point of me joining WW was to track everything I eat and lose weight with a calorie deficit. The new program does not require me to track everything and WW has chosen not to respond to my requests to give me the old system back. I’ll even settle for someone telling me how in the world freestyle is supposed to work for me. The only advice I’ve gotten from WW is to “eat slower”. Really?

I have been a Weight Watchers member since 2011. I have used PointsPlus and SmartPoints. Having pregnancies with both programs, I lost weight afterwards quickly. Most recently I am down 30 lbs using SmartPoints. When Freestyle started I wanted to give it an honest try. Over 6 weeks, and gaining 7 lbs tracking, it's a complete failure!!! It is NOT for everyone. It is TOO restrictive, which is why I loved the program in the first place. It was always the first thing I recommended to my patients who were inquiring about how to lose weight. Well not since the new program rolled out. I have been tracking on my own now SmartPoints for the past week and am already down 3 lbs. I cancelled my meetings tonight, and I will cancel online if we aren't given a choice soon. Will not waste money on something that doesn't work anymore!

I have been a Weight Watcher member since 2009; I have been Lifetime since 2010 after losing 50 lbs. Since that time, I have been through the program when it had a slider calculator, then moved to Points Plus, then moved to SmartPoints, SmartPoints Beyond the Scale and now, Freestyle. On Freestyle, there is only so much chicken I can eat; I don't like beans, tofu or Greek yogurt. I worked the program, I either was too hungry or out of points for the day. I feel penalized for eating "outside of the box" so to speak b/c I do eat "zero" point foods, but for Weight Watchers to claim there are over 200 "Free" foods, it's not true. A calorie is a calorie. This program is not FLEXIBLE NOR FREE.

I’ve been on and off Weight Watchers since 1990. I have embraced every program that’s been rolled out. I’ve always trusted the research and science behind the program. That is, until Freestyle. Everything I feel about Freestyle has been stated countless times in many reviews so I won’t beat a dead horse. I am truly thrilled that Freestyle is working so well for some and I’m not asking to do away with it. I’m asking for options. Give us the structure we need. Give us our SPs back so we don’t have to hack the app, or even worse, cancel our membership.

I'm a lifetime member. I've gone through many retooled programs in the past decade with success. This new program is restrictive in carbs & sugar and focused on consuming more protein. Any program that restricts macronutrients is not sustainable in the long run. (But maybe a moneymaker for a company who has return customers.) Thousands of members complaining and asking to have the old program as an option. Freedom to choose. There used to be two options. Now this is the only option. Do they really want to discourage loyal customers? Until the freedom to choose is restored- I'm not recommending.

I started Freestyle in December 2017. I have barely lost anything and I am very good about eating protein, veggies and fruits. Seems like too many calories to be able to lose weight even though I am not over-eating. I enjoy the food on the program, but I don't think I'll ever lose. I also spin and/or get 10k plus steps everyday. Quite frustrated that I am paying $20/month for this.

It really upsets me to have to give 1 star to WW as WW used to be one of the few companies that actually delivered on what they set out to do. I have been through a few plan changes on WW and have LOVED them all. There has never been a change that took me long to adjust to. I went through the changes without skipping a beat. The reason the new plan, Freestyle, is such a disaster is because for the first time ever, WW has become any other diet. The appeal of WW was that you can make it fit your life. They encouraged you to eat healthier by giving high points to unhealthy things and lower points to the healthy stuff. But you had the choice and the more you wanted to eat, the healthier you had to eat. They gave up what set them apart. The new plan is failing so many people for many different reasons.

I have been a Weight Watchers member since March 2017. I had lost 30 pounds using the Smart Points program, and I loved it. I encouraged several people to join. I had planned to stay in the program for life. Then WW changed to the Freestyle program. I really tried to like the Freestyle program, but it does not work for me. The reason why I think that it doesn’t work is because I feel deprived after lunch. I usually only eat meat for lunch or dinner, so I am almost out of points after oatmeal and lunch. On Smart Points I could treat myself to a treat sometimes because I had 30 points a day. Now with only 23 points, not much room for a cookie or two. I am canceling my membership for now. But I will consider rejoining if they go back to Smart Points. How can corn, beans and extra lean turkey and peppers be zero points. I had a gain after eating that.

I am very unhappy with the new Freestyle program, along with so many others, apparently. Smartpoints BTS was a very realistic, viable and sensible, lifelong plan of eating. Freestyle does not work for me. It's like a weird diet now. Free is not a free-for-all! Can you imagine how many people out there are now eating 6-egg omelets because whole eggs are now 0? Beans and corn, the starch heavies with a considerable amount of calories per serving -- as healthy as they are -- you know people are now dumping 1-2 cups on their plates to eat because it's free!! No wonder why people are gaining and some of these people have health issues acerbated by this program change. The low daily points assignment makes you easily blow through a day, and then you are forced to turn to tofu/chicken breast/seafood/eggs/beans to keep trying to fill you up for the rest of it. Sorry, but that is a lot of extra calories.

Like so many others my story starts in August 2016. I lost almost 30 pounds. I heard about Freestyle and was excited for a change. As soon as I could I started program - 10 pounds higher. I'm so disappointed in WW. One day how can an omelet with 2 eggs and FF cheese be 5 points to the next day being 0 points, white chicken chili 4 points to 1 point. Sure foods are zero points and you're told to eat in moderation and you don't have to track. High carb foods are 0?!

I lost 38 lbs using the Smart Points system. It worked better for me than earlier Weight Watchers programs. My doctor was very happy with my health and blood work. I came to believe I'd be able to lose the last 20 lbs. Enter Freestyle. I'm trying to give it time to work, but my 6 lb weight gain calls for drastic action. I'm thinking of trying to fake the Smart Points system on the site so I can still use the site's other features. I'd be constantly over the Freestyle point counts, so my progress would look bad on the site, but perhaps I'd be losing weight again.

I'd like to start off by saying that Weight Watchers has been extremely beneficial to me in the past. I joined under PP, and was able to lose weight. I rejoined with SP after having a baby. Both plans, although different, worked well and provided structure with freedom of choice. Freedom on how members disperse their points towards food is what made WW superior to all the other diet programs out there. Then comes Freestyle. This program is AWFUL for me and thousands of others out there. This program no longer separates you from all the others. I've spent my time on Freestyle starving, experiencing a severe lack of energy, and horrible headaches.

I joined Weight Watchers (WW) in July 2017. I weighed 270 pounds and my long term goal was to lose 110 pounds. From July to the end of November 2017, WW was using the SmartPoints program. I went to my meeting every week, tracked everything I ate, exercised daily and also tracked that. I would go over my points 1-2 days a week but never exceeded the weekly extra points. I lost 55 pounds from July to the end of November.

Wonderful customer service. My friend and my mother have benefitted so much from this program. 5 stars all the way

Not loving Freestyle - I had reached Goal and Lifetime on the former plan. First month on Freestyle, I almost didn't make my Lifetime weigh in. Although my daily points has dropped 7 points, I found I ate a lot more than what would have been 7 points on the old plan in now "free" foods. For instance, on the old plan, I would never have eaten several full eggs a day because the points would have put me over my dailies.

I joined Weight Watchers a year ago and lost 35 lbs on the SmartPoints program. I liked the fact that it made you accountable for everything. I tracked my journey for a year. Now with the FreeStyle program the accountability is not there. You don’t have the option for the SmartPoints unless you buy another app. And what’s most infuriating is that my whole year of tracking is gone. I can’t go back and look to see what I did before. I’m very upset with Weight Watchers right now.

I’ve been on and off Weight Watchers for the last 15 years and have always done well on the program. I lost 80 lbs after my first child almost effortlessly following previous iterations of the program. Weight Watchers went and changed the program to Freestyle and I’ve had nothing but frustration. I’ve either gained, not lost at all, or lost a tiny amount. For January, I followed the program faithfully for 30 days with no indulgences except two glass of wine for the entire month. Did cardio and strength training.

I joined Weight Watchers over a year ago and I've been very successful. I owe my success to an amazing leader and fantastic group. I'm very disappointed with this company as they fired my leader, whom had over 10 years experience and a member of the program for over 40 years. I, along with others in our meeting, have tried to complain to corporate with no prevail. The way this company treats their leaders is despicable! Weight Watchers actions show a lot about what this company is about and personally I want nothing more to do with them.

I have lost a great deal with WW until the change to Freestyle. I'm very careful about my portion sizes and what I eat. But with Freestyle my weight loss has stopped. I've even gained two pounds now. This programs feels like a diet now. It makes me feel deprived. I've truly given it my best but I just can't do anymore. Bring back SmartPoints.

I joined WW June 2017, and by November 2017 I lost 30lbs. I was so excited, the SmartPoints Program was easy to do, I was never hungry, could eat what I wanted (within reason) I never felt like I was on a diet. In December 2017 WW introduced the Freestyle Program. What a disaster! I have not lost an ounce since! I keep gaining 2lbs and losing 2lbs. I need structure, I cannot be trusted to eat only a serving size of anything without being accountable for it. I like chicken, eggs, beans, corn and yogurt, but I cannot live on them. I love bread, a good steak, spaghetti!

Weight Watchers changed to December to Freestyle. What has happened is the zero foods has turned into high carbs. They refused to allow members to use SmartPoints or Points Plus anymore. They won't discuss changes or allow changes. They no longer support SmartPoints and members are gaining 1-3 lbs each week. I feel as though Freestyle is a way for Weight Watchers to make money because few are losing and many are gaining.

I'm so disappointed in WW. I have been on WW since January, 2014 and have found it to be an invaluable tool to lose weight and manage weight gains after vacations/holidays/stress. Also, I am a practicing nurse practitioner in a family practice and have so believed in the program, that I regularly recommended WW to my patients who needed to lose weight. I was able to lose 20lb easily, (1-2 lbs/week, like clockwork), as long as I followed the PointsPlus and then SmartPoints plans. I was a little annoyed when PP evolved to SP, but had to admit, the program did "nudge" me to healthier choices and I was better for it and still able to steadily lose weight by just staying within my points allotment.

I lost 119 pounds and am maintaining About 3 months into maintaining WW rolled out a new program. They do that. I thought it was a nudge to healthier eating and was optimistic about it as I eat primarily Whole Foods. But it appears to be an abandonment of the folks who did well on the last program. The program benefits some, no doubt. But weight loss is an individual lifetime journey. I paid around $1000 before reaching my goal and no longer being required to pay. I feel that since I receive the Lifetime benefits I no longer count. I’ve gone from a 100% WW supporter to lukewarm at best.

I love the zero point foods but if you eat anything off of the list, or use all of your points I don't lose weight. It's glorified Atkins, and it doesn't work for me. Also, I would love and pay for my kids to join, but they aren't allowed to have a membership and must pay weekly. When you pay weekly you don't have access to the app, which is what my teens would use the most... Plus, it is way too much to pay weekly.

I had previously been on Weight Watchers program in 2016 and signed up for their Lose 10 lbs in 2 months on us. I had success on the plan, and was able to stay on plan for 4 months. Decided to go on plan again this year as it was offered to past customers. Freestyle as it is a great idea, has done nothing but cause more ways of gaining weight. I reviewed my account, and called customer service to discuss my options of cancelling. Come to find out the "Lose 10 lbs on Us for 2 Months" comes with a commitment plan which expires on July 10th. This means even if I stayed on the plan say for 2 Free / 2 Paid Months, I would be charged every month after that (3 addt'l months) until July (or) pay a $39.95 + tax cancellation fee. I was so disgusted, I cancelled my plan. BEWARE of the fine print!!! Weight Watchers never had this stipulation in the past. Lost a re-occurring customer!

I have been involved with Weight Watchers for over 30 years and have recommended the program to many others. I always felt that Weight Watchers was the best until Freestyle. I recommitted myself to Weight Watchers in Feb 2016 and attended my meeting every Sunday. It was a great group with the best ever leader. I loved SmartPoints and felt it was the best program that they ever had dating back to the exchange plan in the 80’s. It took into consideration sugar which made me finally make healthy choices. I lost over 100 pounds and felt great. I am no longer diabetic thanks to the weight loss and SmartPoints. SmartPoints encouraged you to eat smartly just as the name implied.

I was Weight Watchers' biggest cheerleader until Freestyle came along. The old system taught good habits and encouraged balance. The new system trusts people who joined a weight loss program, presumably because they need structure and guidance, to just figure it out on their own with a range of foods they can supposedly eat without tracking or measuring. It’s a clumsy attempt at a high-protein, low-carb diet that still allows carby foods, like fruit. Even when measuring the “free” foods, I still either gained weight or lost nothing.

I am very dissatisfied with Freestyle. It's touted as being over 200 foods with zero points. The only problem is you have to consume a lot of chicken, fish, eggs, or veggies. Every day I go over my 23 points. This plan leaves no room for flexibility. It allows for a lot more protein but buying meat, poultry and fish can be expensive not to mention it gets boring. If I decide to squeeze in a few chocolate chips for my sweet tooth, I automatically go over my 23 points. There is no room for flexibility. The 30 points plus plan was so much better. I lost weight on that plan and rarely went over my points. Please, please make some changes to this plan or allow your members to go back to 30 points plus.

I really tried to work with Freestyle, but, it just doesn't fit for me. I would like to know if you seriously considered members health issues, both physical and mental. Including eating disorders, that we're maintaining with Beyond the Scale, by tracking every bite. Or a diabetic that was doing so well, meds were reduced or removed, now struggling for balance. What happen to track every bite? That has been the mantra of every well known weight loss program. Now WW, is telling us, we don't have to track zero foods. And maybe the leaders weren't trained enough to really guide members, as they seem to be encouraging members to eat all the new zero foods. I've seen a recipe that includes 5 large cans of various beans and a couple chicken breast, and it's ONLY 1 sp... So how many calories are in the food, and how much did this person eat because of the Free food.

I joined Weight Watchers June 2017. Between June & December, I lost 50 lbs. Loved SmartPoints and especially loved our meeting leader. About the time Freestyle was starting, Weight Watchers dismissed (Fired) our leader, still don’t know why, but I was still sticking with them because of the great Results. I loved learning how & what to eat. I loved the structure. Then Freestyle was introduced. I began gaining weight. I was trying to work with the plan, but it simply wasn’t working for me. Sorry, but I’m not willing to sacrifice my loss, nor am I willing to pay for something that simply does not work for me. SmartPoints gave everyone the freedom to eat what they liked and how they liked with guidance. Freestyle does not have that structure I need. It’s not a one-size-fits-all world and we should have choices. For me, I’m sticking with the old plan...on my own. It’s my choice. I don’t understand why they felt the need to change something that was working.

I hate the Freestyle program as do many of my friends. I had lost 38 Pounds as of December, 2017, but cannot seem to stay on this new program nor am I losing weight. In fact, I’ve gained 6 lbs. and they are not coming off on the Freestyle plan. How can Weight Watchers, which has been in business for over 50 years, say that this program is the best option when they only spent five months researching it? Or at least that’s what they told me when I called corporate in December.

I have been using Weight Watchers on and off (mostly on) since 2005. Usually after the holidays I hop back on WW and am able to lose weight until I reach my goal again. Overall I have been very happy... until Freestyle. I went back on WW in April 2017 and have lost 20lbs. I was only 5lbs away from my goal when Freestyle was introduced. The loss of 7 points was awful for me because I do not eat a lot of the food on the zero point list. I am constantly hungry. I was okay with using a few points for corn and chicken. Now I feel really restricted. I am eating the same, but eating less and gaining weight. I even tried adding more zero point foods into my diet and I still have not had luck. This has been very discouraging for me. I even upped my exercise to help, but still no results. I really wish I could go back to the old program.

Freestyle is not "Free" -- only is if you can exist on skinless chicken breasts, fish, veggies, and beans. Was losing weight on SmartPoints, but always starving on fewer points with "Free"style. WW taught me how to eat right, but threw it all out the window with the "Free"style program. I used to track calories, but beans (zero points under "Free"style) are loaded with calories. And I now eat lots of them to try to feel full. Chatted with a WW rep today who stuck with the party line and didn't seem to care about my situation. I have stopped tracking because I want to eat right to lose weight and don't want to lose the freedom that the SmartPoints program gave me. Next step for me is to quit WW (stop giving them my hard-earned $$) because they messed up, won't admit it, and now are trying to make me drink their Kool-Aid.

I started with Smart Points at the end of September 2017 and totally enjoyed the program. Tracking for me was never an issue and overeating never an issue. I lost weight on a regular basis and was always excited to go to the meetings. Starting with Freestyle I have not lost very much weight. In fact I am lucky if I lose anything. I stick to my points and always track my foods even the zero ones. Not sure why I am not losing like on the old program. Very disappointed and not sure what to do. If I continue not to lose I will consider quitting and doing the old program on my own.

I rejoined Weight Watchers in April 2017 and was able to lose 55 pounds on the SmartPoints program. I was almost at my goal weight and on my way to lifetime. Since the change to Freestyle I have gained 4 pounds. I was excited to see the addition of 0 point foods and was excited to try it out. It feels very limited and forces you to eat chicken, beans, eggs, and fish. Those were not staples in my eating before the new program. I have found that I am snacking more on 0 point foods and that I have had more headaches in the last three weeks.

While I thought I was simply signing up for a month of their services apparently, somewhere in the fine print they tell you it is a subscription and Weight Watchers will continue to take your money on a monthly basis without sending you a single email or sending anything that would lead you to believe that you are still committed. Over a year and more than $700 later I realized I was still paying. Not one email sent about this subscription was sent and in more than a year I never logged into their App or website once, which is the only way to utilize their “service”.

Joined WW meetings and online in August 2017. Loved the SmartPoints plan and I was losing weight. I am gaining on the new Freestyle plan. Please give us the option to use SmartPoints again or totally do away with Freestyle. I'm seeing lots of people cancelling their membership. I may be doing the same. I am staying within my daily allotted 23 points. Not a happy camper. Who wants to pay $45 monthly, following and tracking and getting 8000-10000 steps a day... No results. Very discouraging. Worst change they could have made. Zero points still has calories???

When I turned 30 last year, I decided to give myself the gift of becoming healthy. Having success on Weight Watchers in the past, I decided to join once again. I moved the course of 11 months, Smart Points Beyond the Scale helped me lose 40 pounds. I was elated. Then came FreeStyle. For six weeks, I have bounced the same three pounds around. I feel bloated, hungry, and like the freedom I had with Smart Points was a thing of the past. I felt like I was on a diet vs. achieving a lifestyle change.

I have been a Weight Watchers subscriber for many years. With the PointsPlus program I lost 72 pounds. When the plan changed to SmartPoints, I struggled a bit at first but eventually caught on and ran with it. With the new Freestyle program, I am extremely disappointed. This is more of a 'diet' than a lifestyle. I have lost 7 points per day, and I am expected to eat zero point foods to compensate. I don't eat much of these foods, so I feel I have no place with Weight Watchers anymore.

I had lost 55 pounds with WW Smart Points Beyond The Scale from Feb. 2017 to Dec. 2017. I bragged about WW to everyone! Gladly paid every month and used my tracker vigilantly. Then, they switched to Freestyle and I tried - followed it, didn't go crazy with the Zero Point items, and kept gaining weight- a little here and there but gaining. IF I discussed it on the boards or WW sites, I got accused of not following the plan, of eating too many zero points foods, etc.

I joined Weight Watchers in January 2016. I hit goal in September 2016 and lifetime in October of 2016. I have lost 51lbs through Beyond The Scale and the SmartPoints program. I miss it, it was structured. Since I started Freestyle if feels like a free fall for me. I have good focus but Freestyle isn't working. I'm frustrated. Please I beg of you bring Beyond The Scale back. This is my opinion.

I joined WW about twenty years ago and had success. I lost 50 lbs. and was able to keep it off. Yes, I gained ten lbs., lost ten lbs. through the years but still have been a pretty disciplined eater. So this past Christmas season I had gained ten lbs. (Damn Christmas cookies!!) I really wanted to lose that. I kept seeing the new Freestyle ad on TV and it intrigued me. I signed up two weeks ago and I'm already down 3 lbs. I love this program because it really is how I normally eat anyway. Yes, I only have 23 points a day, but I haven't been hungry at all. I also haven't used all my daily points on this plan. I have made a few changes so I don't blow my daily budget but this is a great plan for me. I am a veggie/fruit lover so this is right up my alley. I am a big believer in giving myself one cheat day a week. I will continue to do that. I stay disciplined with that mindset. I've read the other reviews on here. It seems you either love it or hate it.

Dear WW, by now you should realize that about 90% of members or more are very dissatisfied with Freestyle. I was very successful on SmartPoints, lost 33 lbs. I ate everything I wanted and liked by counting it out. I was a little skeptical with the Freestyle rollout, stocked up on what I needed and worked it almost to a "T". The only thing I lost in 4 weeks...was 4 weeks! And I was hungry! During this time I also had 2 episodes of lightheadedness with the shakes. So...not thinking too much of it I just ate more, over my 23, and gradually felt better.

I have heard great things about WW in the past and was very excited to join until reading about the new Freestyle plan. Very disappointed. Will not be joining and will discourage my friends as well. If it's not broke, don't fix it. If they offer SmartPoints again I would join.

I joined WW January 2017 and was successful on SmartPoints Beyond The Scale. December 2017 WW changed the plan to Freestyle. Freestyle is a DIET. It is not a sustainable lifestyle. The advertising is smoke and mirrors. Most of the advertised zero point foods were already zero points. Added to the list were some very high carb foods and high protein foods. Supposedly no one overeats these foods. Not true. Advertising claims eating out is easier. Not true.

I joined Weight Watchers in 2016 with SmartPoints program. Lost 52 lbs to date. With Freestyle implementation, I gained 5.4 lbs in one month. I wish they had offered members a choice of programs to use. A lot of carbs are now 0 points and, for me, carbs are a trigger food. If the focus is on health, would not the 'patient' know her body better than anyone else.