Weight Watchers Reviews

This is my second go round with Weight Watchers, the last being 12 years ago. I found WW to be very useful than in meeting my weight control goals and I am having a similar experience now. And the program has been tweaked since 2006 to make it even better. As a primary care physician, I know that evidence-based studies have shown that WW has the best track record of any of the commercial weight loss companies in producing sustained weight control. It works because the folks at WW understand the essentials of nutrition, physiology, and psychology to put together a program where people can eat regular food and overcome the emotional challenges involved weight loss. It is the only commercial weight loss program that I have ever recommended as a health care professional. I love WW.

Overall very pleased. Sometimes there are certain identical foods, but different postings on point assignment. This can be frustrating. There are still some major restaurant chains not listed and it then becomes a guessing game. Other than these two aforementioned issues, the site is excellent in structuring a nutritional weight loss program.

I just am totally disappointed. I did this years ago, and it’s completely different. Fiber doesn’t matter anymore, that was that main thing earlier. I feel like this program has turned into a low carb thing and I just don’t like that at all. I do like having the option to pay less than I used to though.

Hoping to lose weight this time around on WW. I tried in the past & didn't stick with it. Lost 65 pounds on my own before without ww. I like the app. I wish I could also plan my day ahead with it & make changes as I make different choices. But the app crashes if I do that. I also wish I could save daily weights to get an idea of what works for me but the app stopped allowing me to do that.

Have been on WW for the second time - it seems to be working better this time. I love the APP and the support on Connect has been great. Only suggestion is maybe have a way to get instructions on how to use the APP when you first join.

I thoroughly appreciate this latest Weight Watchers program. Tracking points is a great tool; gaining additional points thru activity is even better bonus. Would love to have ability to import recipes via url because the recipe input feature is time consuming.

I have found the meetings to be very helpful and inspiring. The leader who conducts the meeting is extremely entertaining yet informative. She gets the group talking and sharing which is really what makes the meetings helpful. Hearing from another person who is going through the same experience you are helps me understand that I am not alone. I also learn great tips at the meetings from the leader and from the participants.

I like the app. I went to Weight Watchers about three years ago and I could never get the app to record my points. The new app is great! It's easy to track my daily points. I like that there's recipes for one.

This is my 4th go-round with WW and, though the program has been updated several times, every time I participate and follow the guidelines, I lose. I am particularly pleased with the new freestyle program. It makes it easier for me to prioritize what I want to "spend" my points on.

Courtesy weight in 6/7 at The Forum, but due to processing error, weight recorded. Weigh in 6/9 & today at GOAL, told initially would not count due to weigh in 6/7. Eventually told they would “give it to me”, so I could start maintenance. Now weight loss journey on WW App wiped clean & only showing weight on 6/7. I manual entered today’s Goal weight. No apologies. No Congrats. If I wasn’t going for Lifetime, I would cancel my membership. I lost all but the required 5 lbs. Online Only! Meetings are a waste of time & as a former Online only member, I have yet to get any support!! If you want to reach out to me, my email address is: **.

We joined Weight Watchers in October. I was double changed by the local office and by the main corporate office. Weight Watchers has been given me the round around since December about this. They advise me to get a refund for the double charge my membership needed to be active. They now have taken over $300.00 from me and my family. They offered to refund one month as a final refund! I loved Weight Watchers! The program is very good. However, I never expected that this trusted global brand with over 400 millions in revenue would engage in predatory practices! I trusted WW to resolve this issue, after all they are owned by Oprah, who doesn’t trust Oprah? I am extremely disappointed! Oh by the way, when they say they will reach out privately, they will just give you a phone number to start all over again. Is there anyone that can help? I know $300 is pocket change for many people, but not for a working parent with young children!

I have been on Weight Watchers for a little over a month now and have lost 29 pounds. I have tried several other programs and none have worked. I am on my way to losing 80 pounds. I hope it continues. The program works for me.

There isn't much interaction for 20.00 a month. I started a 4-month subscription in February and needed to cancel the monthly payments. I contacted them the first of June and they informed me that my subscription was a 6-month not a 4-month, even though I took a screenshot of my subscription detail from their sign in site. Told me if I tried cancelling before the end of August, they would charge me a "early termination" fee. Think twice before joining!!!

Started out great the first two weeks. By the next week, no more emails, messages on the app, nothing. I need more reinforcement. I can’t afford personal coaching, but I thought they would at least continue app messages. I am continuing to try and follow the plan by mapping my progress but I find it discouraging when I use up daily points and use a few weekly points and get not circled date on my calendar. I stayed good for the week but no reward, hard.

I have been through so many incarnations of Weight Watchers over the years beginning as far back as 1981 (that plan, while restrictive, still worked the best). And yes, I have regained the weight when I stopped following the program - that is my fault. When we started up again in March of 2017 with Smart Points it took another adjustment, but my husband and I did quite well. He actually reached his goal and I lost 46 pounds. Then along came "Freestyle" - the most horrible program ever for someone trying to lose weight. All these so-called "free" foods still contain calories, some as much or more than healthy foods like nuts and avocados that are really unfairly penalized for their fat content, but are actually better for you than a tub of Greek yogurt.

I live in Covina and I drive to the Chino facility because the staff is so friendly and welcoming. I enjoy my time in the meetings, the talks and information I get from other members. The 8 am Saturday class is pretty packed and I think it's because of the leader Dolores. She's awesome, very inspirational, and a great speaker.

For some reason the new program does not work for me. I have been on it since April and been losing and gaining a pound every weigh in. The only thing I like is that some stuff is free so you can fill up more. Other than that I'm dissatisfied with the program. I feel I wasted my money!!

Weight Watchers works, there’s no doubt about that. The problem is that I rejoined thinking it was as it had been, which couldn’t be less true. It has completely changed. As a Points Plus user it took forever to get my recipes run through their recipe builder to calculate the points. Now they changed their system and all of those numbers are now obsolete. The last time that I was a member you had a choice of which plans, now you do not, so you either learn the new way, or the site is useless. I went cancel within five minute of joining when I realized this isn’t something I want to relearn, but you can’t reverse your purchase, just cancel the autorenewal feature.

I signed up in January when the promo was lose ten pounds in two months and get two months back. I complied with everything and submitted the paperwork for credit on March 22. I have called multiple times and each time I get more information. Membership needs to be active to receive the refund. They will stretch out the refund for as long as possible as you have to continue paying for your membership monthly or you are disqualified. I was told the latest I would have my credit was May 22. It is now June 1st and still no credit. When you call the contact phone number, people with thick accents read canned statements to you. I’ve lost 25 pounds and am not unhappy with my local people but I think the corporation is getting greedy and lacks personal responsibility to its members. I may be cancelling my membership.

It took two months for them to stop charging my credit card. There is a certain date (about mid-May they charged me for June and would not give me a refund. When I canceled on May 20, they told me my membership ended on May 31. Not true. I was charged over $44 for an additional month. This company cares more about money than clients.

I'm a lifetime member and am trying online for the first time and so far so good. I have lost 20 so far. 20 to go. I just wish tracking and looking things up on the online app was easier to me. Not everything comes up. I have to just pick something in the same point range it's trying. Please if anything work on that. Love you WW.

I am 59 years old and for the last 5 years I've been steadily putting on extra pounds, especially around my belly. I've always eaten healthy and tried so many different diets, but nothing was working. A friend recommended I try WW and on April 15th, just 5 days before a 2 week vacation in Europe, I signed up. I lost 5 pounds before I left on vacation, and maintained it during our trip. Since then I've lost 5 more pounds and I'm feeling great. I have 10 more pounds to lose to get back to where I was most of my life. I like WW because I can eat MY food. I just have to keep track of my points and it works.

I love the Freestyle program, but I’m so disappointed that the restaurants and other things are on Smart Points. These points are NOT comparable to Free Style. Please fix this. I love the mobile app; I would not write all this stuff down.

The WW associates have been very helpful and encouraging. I haven’t missed any of my favorite foods. I find the choices delicious. Proud that I’m eating more veggies and feeling better. I love using the app to find my numbers for the day. Wish the program had been this easy when I tried it in the past.

After running into a fellow competitive Master swimmer who successfully dropped a large amount of weight I was encouraged to return to Weight Watchers. I am a 42 year WW veteran. I lost a hundred pounds over 30 years ago and have kept it off. I am now a competitive swimmer ranked in the US and the world. I love the new program. I have eaten healthfully since losing the weight but need the accountability on portions and controlling the use of grains. I entered at my previous goal weight but decided to lower goal as a bucket list thing. Hope to drop ten and then maintain. Down 7. I am 76 yrs old, work out at least two hours a day. 6 days a week. I am strong and healthy and WW has played a major role in my success. I have been a National spokesperson for National Senior Olympics since 2009.

I have always believed WW works, but it takes a commitment. I have discovered to find balance one has to look inward. WW really has worked on the mental aspects of a health lifestyle. In the past I have achieved Lifetime goal, but have struggled to maintain. Committing to the the new Lifestyle program I have again been successful in reaching a goal. Have committed to incorporating this way into my life going forward.

I was completely satisfied prior to the new program being instituted. I lost around 25 pounds. Since the start of the new program - 6 months ago. I have gained 6 pounds. I am a vegetarian and this is not necessarily fixable.

I joined WW last year. I was successfully losing weight. And I had been trying to lose for 10 yrs! Then the holidays and a wedding. My plan was to go 100% back to what worked. But, you CHANGED THE PLAN! The one that I had finally had weight loss success with. I'm still adjusting to FS. I gave up, but am trying it again. Gaining weight and losing confidence that I can do it. Why eliminate something that was working for people who need it? Why not ADD another option (FS) instead? I am really disappointed in WW going for the new $, the new customer instead of also taking care of the health of customers you already have. Disappointed in myself that I can't seem to adjust.

It works! I know when I stick to the plan, it works. It works when I work it. It’s been a life changing experience for me, I’ve told so many friends and family about WW. By seeing my results, it’s inspired a lot of them to join the program too! It’s so wonderful and amazing to see not only the changes in myself, but that some look to me as their inspiration for wanting to start!

I started working out at the gym in February, 2018 and following what I thought was a healthy diet. Over a three-month period of time I only lost 5 pounds despite working out three times a week. Then I decided to join online Weight Watchers. In a four-week period, following the Weight Watchers plan and still going to the gym three days a week, I lost 11 pounds! I can't say enough good things about the program. It does require planning of your meals but the outcome far outweighs the work involved. I am now halfway to my goal weight and would highly recommend the program.

I set my goal and began attending meetings. Because the program assigns the number of points I should limit myself to each day and the accountability of weighing in at each meeting, I have the discipline to keep to the diet. I am steadily losing weight and feeling great.

I have tried many diets in the past and I can say this is the easiest and most success I have had. In the past 5 weeks I have lost 14 lbs. and am just starting. I don't even have to be really strict on myself.

It began when I was in my late 50's and beginning to gain weight. I weighed almost 30 lbs over what I have EVER been (except when pregnant). I went on WW and lost the 30 lbs. I can't recall how long it took but I believe it was a matter of a few months. Nowadays, almost every year, I go back on WW for a month and lose the 5 or so lbs I gain over the year. My advice to anyone looking at WW, it WORKS. The way it works is that you follow the program. The people that tell me, yes, I tried and didn't lose... they didn't follow the program. Have patience, the lbs do come off!

I've tried many different ways to lose weight, but this really works. I'm eating healthier and feeling better. Even when I have a day (or two) that I overindulge, it's easy to get back on track. The freestyle program is the best.

Joining has been a big blessing. Not just with weight loss but with how I feel about myself. Every small victory is a stepping stone on my journey to be the best I can. I love the point system and the fact that I can eat a variety of food including the things I love is awesome. The support from the meetings and online community are great resources for food challenges to Yeah You Did It! I am so glad I made the decision to join, it truly is changing my life.

I am happy with Weight Watchers so far. The best thing to happen to WW is their adding Connect. It makes everything more positive and helps to make losing weight feel possible. It is so helpful to see other people’s successes and struggles. You see that you aren’t alone in your struggles and that others were able to overcome. Great job!

I contacted yesterday WW, by phone, and after a bit of (ten minutes) wait, I spoke with Pam, who was very courteous and solved my issue, partially (the May charge). Later, Danielle from WWRT put a fast and efficient final touch, refunding the April payment, as well. I received PaylPal's confirmation this morning.

I went with a friend to a new program that Weight Watchers has started--the small group meetings where the focus is on the individual with one on one attention. It was GREAT--Carol is AWESOME!! I am driving a little further for a meeting so Carol is my leader--she is helping me succeed. Plus the new program is GREAT!

I feel the program severely discourages a lot of healthy foods by assigning an awfully high point value. e.g. nuts, avocados. I have found some good recipes on the site but regret that nutrition information is not given, only points. I'm cooking for a diabetic and need to know the carb count. Also, I'm on a salt limitation so need to know the sodium level. Lots of people have similar needs. The program would suit me better if these conditions were met.

After 5 weeks, I'm down 14 pounds. This is my return to WW. I was a lifetime member who gained back some of my weight. After trying to lose it on my own, I came back to WW. The new plan is MUCH easier to follow.

I had a good experience and lost about 20 pounds until you changed the system. I eat too much with all the free point foods. If I had any self control, I wouldn't be on weight watchers. I wish you would change back. I am ready to cancel again.

I really like that you use regular food and not the pre-packaged or powdered drinks for meals. It is a program you can live with for life. The meetings help you to be more accountable and stick to the program. I would highly recommend this to anyone who has tried weight loss diets and have had no success.

I attend the meetings in Lyndhurst NJ because the ladies & the speaker, Pat, are truly concerned about you and your weight loss. It's probably the third time I've gone and have attempted to lose weight, lack of weight loss has nothing to do with them, God knows they try to motivate me. Maybe this time will be the charm. If it does happen it's because of them.

It took a while for me to figure out how it all worked. (I did not ask for help, though it was offered.) Now I find it easy, am amazed at all the information that's available, and the feedback is encouraging. It's the first time in years that I've been this successful at losing weight (1 lb/wk), even though I take ** daily.

I have slowly gained weight over the past few years and two years ago, was placed on insulin for my type 2 diabetes. Once I started insulin, I gained 20 lbs. I have struggled to get that weight off and searched for a solution. My friend started WW and was having success, so I tried it. The first week I lost 3.5 lbs and could tell this program was simple enough for me to stay on track. I have cut my insulin intake by half and started walking 3 to 4 miles a day. I am down 15lbs in two months and feel wonderful! I'm not too far from my goal weight and know it will happen soon. Thank you for this great program and support. I am forever grateful!

I do not like the new plan. My weight loss has not been good on this plan compared to previous plans. I’ve had my worst results ever on this plan compared to every plan I’ve been on since 2000. I would like to see a change back to one of the older plans.

I have been on Weight Watchers a few times. Each time I lost weight, and each time I fell off of the wagon as it were. This time I am more committed to changing my life and with the help of Weight Watchers I am going to do it. The Freestyle program is very easy to use and allows you to be creative with your meals to stay within your points. There are so many 0 point foods that you can't go wrong. The app is a great resource and helps you to stay focused. You can track your foods instantly and even create and add foods, meals and recipes that are not listed. Using the Connect section of the app keeps you in touch with other members for support, suggestions and even some non weight related stories. Connect reminds you that you are not alone. The app has other great features, like recipes, motivational tips, and even a section that helps you track your activity and exercise.

I belong to the 7:30 WW Group at Chapel Hill in Akron. I've been connected off and on to WW since 1975 and have had countless leaders and Leah is by far the best! Our group is supportive, honest, funny and such a great community and a huge part of that is the spirit that Leah shares with us each week.

This is not the first time I have tried to lose weight. This IS the first time I prayed and gave my struggle to the Lord before I started. I surrendered to Him in the beginning, September 9, and when I joined September 10, I felt completely different. I knew I would succeed, I didn't know how long it would take, I didn't care, what I knew without a shadow of a doubt, is that I would succeed. Every single week since that start date, I have lost something, maintained from the previous week, or slightly went up. I'm OK with whatever the scale says each week, because I stay on the program and know I will get there since I am committed. It takes my body a little bit to process, and I am patient, mainly because I have God's favor on my weight loss journey. This is my new lifestyle, and I love how I am beginning to look and feel.

I have always struggled with eating issues. Now that I’m older, I found I have put on over a 100 extra pounds from not eating healthily and bad choices. I like Weight Watchers because it teaches portion control and making healthy choices. I have joined in the last but often have had to drop out due to money issues but want to stay a member this time. I do better when I attend the meetings and am actively trying to make better eating choices and be more active.

I began my journey with Weight Watchers the end of January 2018. It wasn't my first trip down Weight Watcher Lane. I know it works. And it worked for me again! The leadership at the meetings was exceptional, the discreteness of the staff when weighing in was appreciative. The program itself works wonders. It is easy to stick to. And the rewards are awesome! I have so far lost 17.6 lb. I have one 1.8 to go.

I’ve done the smart points, points plus and a few other WW programs. By far the freestyle has been the best! I’m doing great on it and would highly recommend it to anyone. I love the versatility in this plan.

My husband and I have been on this journey together and it has been amazing! A week after my father-in-law's funeral and my husband finding out he was going to need ACL repair surgery we joined Weight Watchers together. As of today our 19th week, I am down 25 lbs and he is down 40 lbs. Weight Watchers has helped us create more time together. We now grocery shop, plan, prep and prepare meals together. Thank you Weight Watchers!

Love my leader, Heidi in Hadley, MA. The group is very supportive and friendly. The app drives me a little crazy sometimes. It could use some streamlining. I love the Freestyle plan, and I love 0-point foods!

I’m on this diet three weeks now. I’m following to the tee. At least I believe so. I am always under on my points. I am just not losing any weight. I am only maintaining. I need help. I love the concept. Friends I know have lost.

Very happy with the program. Have done WW before. It’s much easier, lots of 0 points. Love the online program that tracks your daily points. Also really like the ability to scan products in the market before buying. I’m losing slowly, lost 10 pounds in two months. I’m never hungry.

I’ve been very happy with my experience with Weight Watchers. The only complaint I have is that I believe my first name and last name are flipped in the records. I’m addressed as ** rather than my first name Colleen. May I request that this be corrected.

I like the point system (vs calorie counting), but find the data collection in the app and scanner to be very lacking, especially for a relatively expensive service. I expected to be able to see fat more detail - daily protein, sugar, fat consumed, etc.

I love the flexibility and ease of the program. It really couldn’t be any easier with the app. I have joined WW probably 15 times over the last 38 yrs and this is the best program by far. It teaches you the way to make wise choices without having to think too hard and is easily carried on throughout your life to make you healthier.

I have struggled with my weight all my life. My brother and I were lucky enough to be selected to go on the NBC show "The Biggest Loser" and we actually won the show. However going home I struggled like many other people that lose weight and fight now have to fight this urge to eat like before. Having this war with food day in and day out, was taking a toll on my waistline and I was in danger of returning to the old me. My wife bought a membership with WW and we started to follow the its regimen. We have seen awesome results and are super excited to see where we can end up.

I have really enjoyed my weekly meetings in Venice FL with Peg. She had been very inspirational to me. Her meetings are fun and very informative. I have lost 24 lbs since Jan. and I am committed to keeping my lifestyle forever. I still have at least 25 more lbs to lose but l feel confident that I will accomplish my goals. I love the freestyle program!

I do Weight Watchers online. It is the very best “diet” I have ever done and I’ve done them all. I highly recommend this to anyone who wants to lose weight. I’m a very picky eater and this fits my life. I can eat the things I like and still lose weight. The app allows me to make the choices I want. I’ve lost 15 pounds in 2 months and feel fantastic.

As a full time working mother, I find the WW app to be so helpful in staying within my points for the day! I am able to scan items and monitor everything I am eating. Love the freestyle and flexibility!

Weight Watchers is saving my life. Every pound loss is making me healthier. Safe and easy weight loss plan which I can follow for life. Weekly classes are teaching me a better way to live my best life. Sharing with other members makes me feel like I'm not alone in my journey. Half way to goal!

Not sure this program is working as described. I am tracking everything I eat and have only lost 4 pounds in 7 weeks. I stay within guidelines. Am not sure why I have not seen better results. I will stick with program further to give it my best shot.

I truly love my Weight Watchers meetings especially my leader. Weight loss is never easy especially with a chronic illness. With this plan I feel like I can succeed. The community support has been vital to my success thus far. There is always someone willing to offer advice and support.

Just spent an hour on the phone with two customer service people. Their automatic renewal is apparently so automatic that they don't even send notice that they are going to charge you and give you a chance to either cancel or re-authorize, and it overdrew my bank account just enough so that I got hit with an overdraft fee, for which Weight Watchers disclaims any responsibility. I had to spend about 20 minutes trying to get the first rep, Donna, to understand the situation, and then was on hold for about 30 minutes, after which Laurie ** told me there was no recourse for me at all and kept quoting their automatic renewal policy to me without any explanation for why I didn't even get a notice I was about to be charged.

I believe I am being over charged. When I signed up for online only it should be 3.00 plus a week and I'm getting charged 5.00 a week. I have emailed WW twice and no response. I would hate to cancel for I believe I signed up for 6 months.

Very frustrated with the app and with the response from Technical Support. The problem is that in my WW app the Rollover options for points disappeared. Contacted, by phone and e-mail, at least 7 supposedly Technical Support people who gave me exactly the same instructions: delete, reload, etc. Tried to tell them that the problem was not at my end, but at their end, that the app was not working. Even gave username and password to the "technical" person, who went into my account and verified that in fact the Rollover option didn't appear in my app.

I've been doing WW for years & do NOT like the new Freestyle Points system! The daily allowed SmartPoints dropped significantly & we were given lots of "free" foods that could be incorporated into our daily intake. I am a LifeTime WW & only have to maintain my weight. With the free foods we are given the guideline to only eat until satisfied. 99.9% of us that are WW members did not join because we were good at only eating until we are satisfied. Free foods are not truly free & believe it or not you can gain weight eating those foods!

Our meeting closed at the Fairport Senior Center because of a lack of a leader. There was a leader available but they chose not to ask her. They combined our meeting with a meeting in Mentor, Ohio and we have found that the lack of enough chairs, the people at the meeting treating us as if we should not be there as we are the Fairport people and they are the ones that have been at the Mentor meeting all along so they should have first preference at the meeting, seats being saved, has now been a very difficult transition to try and combine the two meetings. I would think Weight Watchers would try and help with this very difficult situation and keep looking for a leader that would make this a better transition for both the Mentor and Fairport participants. As we know the Mentor group is very angry because we are there and nothing is being done to help with this problem.

I have done Weight Watchers in the past and I was very successful in losing weight. I was so excited to start again and was curious about the Freestyle program. Whelp, it stinks. I have not lost weight. I have been making healthier choices and logging everything. I am very disappointed.

Occasionally the app will freeze or take 10-20 seconds to “think” about switching the page. Seems to be happening more frequently recently. Also: I would like a better way to save your recipes. Possibly a designated spot that can be organized in alphabetical or category order.

I have been using the Weight Watchers freeform diet via the WW app and I have been steadily losing weight, the healthy way. I've lost 10 lbs in 5 weeks. My only gripe, is sometimes when using the scanner, the information put in by others is inaccurate, making the points incorrect. :(

I have been completely upset with WW since introducing the new program. I lost 40 pounds previously thanks to WW and was enthralled with the system and the app. I felt so empowered. Since the update I have gained back 8 pounds. Not happy. Why did you have to change what was working. At least give me the option to use the older system.

My Meeting Leader is Patty **. We meet at 8 am on Saturdays. She is the most amazing leader, so upbeat, cherry, and supportive of everyone. How can I not want to attend her meetings and so far in 4 weeks I’ve lost almost 16 lbs. I’ve been to WW before, twice, but this new program is so easy I’m loving it.

I have been a member for many years. I loved Points Plus and also Smart Points but I am struggling with FreeStyle. I just don't seem to have control like I did on the other plans. I wish they would go back to Smart Points.

I think you should add more restaurants depending on where the client lives and registers. It makes no sense that the majority of restaurants are in another state and not where I live, it's pointless and does me no good. I also do not think the app is as user friendly as it once was. Also I have yet to find a spot for different types of cuisines, Chinese, American, Columbian, etc.

My experience has been wonderful; however, the cost of my monthly subscription is too much and will have to quit soon. Very sad that it is almost 50 bucks a month and grocery bill has doubled. Getting healthy is so expensive.

The women who run and lead our Fairbanks/North Pole Weight Watchers groups are awesome. I have been lifetime for years and credit the great team here in Alaska. I appreciate their personal care of us. I hope we get back to having our own Weight Watchers meeting place as we now meet in a church cafe.

I am very disappointed in the WW current program. I was also disappointed with the meetings at the location I attended. I attended same location at different times with different leaders, but none were helpful. I found that each meeting had members that seem to “know it all” and just run the meeting. I was cut off from asking questions on more than one occasion. The leaders did not seem interested in correcting the members running the meeting. I’m not sure why they attend regular meetings since they “know it all” anyway. Not helpful or welcoming.

Even though my schedule is hectic and I attend many business meetings, lunches and dinners, I have been able to lose or at least keep my weight the same each week. The phone app is great while shopping. Items can be put back on the shelf and alternatives discovered. Plain yogurt is an excellent example. One has 6 points per cup and the other is 0 points. They are produced by the same company. As my schedule is so hectic, I don't have time for meetings and am only doing the online program. Thank you for offering this!

I've only been on the plan for two weeks, but it's been pretty effortless, at least so far. I'm not hungry and the food I'm eating is tasty. "Connect" for a few minutes in the morning gives me a little boost of enthusiasm to carry me through for the day. I'm not giving 5 stars because I think the phone app could use some improvement. I find it a little confusing.

I cannot seem to get my NEW FitBit device to sync with the new WW app on my iPhone 7+. I've contacted WW chat and have not received any valuable input to correct this. Every single day I must manually input my steps. Even though I have eliminated my former FitBit device and added the new one, the WW app continues to show my last sync as Mon, Jul 11, 2016 9:29 PM. Ugh... If not for this frustration I would rate WW 5 stars.

I've tried everything, I mean everything, to lose weight, when I stumbled on WW having a sale on the registration fees for their online-only community (something I didn't know that you had) and I went for it. I needed help, and I needed something to help me organize my eating, and make me more aware of why, after not eating much, I wasn't losing. Well, that's because I was eating all the wrong foods. I now know that I can still eat less food, but when I eat the RIGHT foods, I will lose weight. I love the online points tracker! However, the only thing that needs to happen is we need a place to let you know when there are foods we are eating that are not on the list and that we want to add so we know what the points value is.

Nothing compares to this Weight Watchers app!! It's the easiest, quickest way (and safest way) to lose weight. It gives me motivation and the ease of it is incredible!! I actually have fun planning meals and figuring out my points... Highly recommended!!

I love the program! Only been a member for 3 weeks and I am already seeing results. The WW app is great but there is a change I would like to see happen with it. When you enter in your own recipes it would be awesome if you could copy a URL and paste it in there instead of having to put each individual item in, one at a time.

I am on the online Weight Watchers only but it is a great, easy to use. The diet is working for me and I like the plan. I have had no problems with the program. There is online support available and an online community you can be as involved as you want with sharing the weight loss journey. I would tell anyone that the plan is healthy and easy to use.

Awesome program. Could use more assistance with working out and what to eat to stay within daily points and yet have enough energy from fuel for heavy exercise. I chatted with a representative but just ran out of time to be transferred. Maybe I can find more information if I log on a computer and not just a smartphone.

I called due to an issue with rejoining WW, and wanting to keep the info from my original account. The rep had difficulty understanding what I wanted. I asked to be transferred to customer service in the U.S. and was told none existed. Three phone calls later, I was told it could not be done. If I didn't know the program worked (I lost 125 lbs 10 years ago), I would not continue. I think it's great that WW is a global company, but it should allow for access to a customer service rep in the country in which the member is calling from, or at the very least, the ability to call someone stateside.

I have been on the WW Freestyle program since late March and have lost about 11 pounds. I feel like if I would have been diligent the entire time, I would have lost more. The program is easy to follow and the app is easy to use. I am online only and feel as though the support through Connect is helpful.

Been a member of WW on and off for many, many years... most successful meetings are groups of 25- and under, you become friends and are able to communicate with each other. Presently there are approx 40 or more attending meetings takes forever to get everyone weighed in then our leader is busy trying to catch up with weigh ins should be conversing with members sitting waiting.

I am not losing weight as quickly as I expected. I have completed three weeks and have barely lost 3 pounds. Having successfully lost weight on the previous programs, I miss having better access to meetings. Although still available at WW centers, times and locations are not convenient for me. I miss having more local and community based meetings where you actually get weighed in and discuss progress, struggles, success stories and ideas with other people. I feel it was the personal experience that helped make it more successful and more enjoyable. I do online because I like to track but I probably will not renew when my first 3 months are up. MAKE WW A PERSONAL EXPERIENCE AGAIN!!!

I joined 4 weeks ago today, on April 16th. Didn't have much hope, because I am in my mid 50s and thought that losing weight was going to be too difficult. Didn't feel like I had the will power to stop eating bad foods or the energy to exercise like I would need to. My 1st day, I weighed in at 266 lbs. I downloaded the app and started using it immediately. I also started walking everyday. Trying to make sure I got in at least 10,000 steps per day and usually half of those or a little more would come in the evening, because I sit at a desk every day. However after the 1st week, I lost 7.5 lbs and after the 2nd another 6.5 lbs. Only lost 2 lbs. the next week, because of my niece's wedding and I didn't control myself for a couple of days. And last week another 6 lbs. I have used the app everyday, for every meal even when I went over a couple of days. And after 4 weeks I have lost 22 lbs. I am very excited and motivated to continue.

This plan works for me! I love the community. They are so supportive. The cost for 3 month is pretty good but the month to month cost becomes too much at times. When life becomes crazy I then step away from WW for a while until I am able to re-join again.

I understand the new point system and the simplicity of more free foods. However. I much prefer the older previous system. ALSO I would rather be able to just enter a point value on the mobile app instead of having to look up a food item.

My experience with the Weight Watchers online is way different than the other packages. Yes the freestyle also my freedom to eat but I do need groups and more of a push to have self control. It's easy to not be faithful to your diet. I would like to do the meetings but I can't even afford that. I can barely afford this plan. I wish there were meal plans, more recipes, and more motivation. More exercising tips!

I had tremendous success with the old program on Weight Watchers, the Points Plus program. As soon as the Freestyle program changed it is terrible. I cannot lose the weight and do not enjoy this at all. On the other hand, it is ridiculous that they changed the entire app with no way of allowing customers to go back to the old program. If you are going to make such a drastic change like that, and since we are all still paying, aren't you going to give people the option to do the old program if we want??? Wouldn't that make sense?? So ridiculous!!! I am trying by myself to go back to the old program, going very old school, which I should not have to do. All in all, very disappointed in the new program and the way that Weight Watchers is no help in giving us the option to do the old program. If you want to keep customers I suggest that you figure out a new way to get the old program back or you are going to start losing a lot of people.

I left weight watchers because I wasn’t getting anything out of the meetings. I felt like the motivator was not very motivating. I wanted to go to another location but it was not convenient for me. I felt like I was paying for nothing but a weigh in.

This program is easy to follow. However progress has been slow. In 12 weeks. I've lost 12 pounds. Also, I find that I am very constipated. I may have to add some good fat back into my diet. The app is awesome.

I have had the best experience and recommend Weight Watchers all the time. I have the best support through the meeting. I look forward to going and even though I hit lifetime I will continue to go and support my peeps!!! ❤️

I have done Weight Watchers in the past and had amazing results. This time around I working on my last 7lb. It's the hardest pounds to lose and doing it alone wasn't working. In 3 weeks I have not lost anything!

Well my lifestyle is stressful and one of servitude. I'm a work in progress... One thing though I love this WW program. I attend meetings and afterwards a light workout- keeping it real. Surrounded by positive things and people. It's worth the effort. Wishing you great progress.

The Weight Watchers app is great. It’s easy to use and the list of foods is huge. It’s easy to add your own food and create recipes. You can save meals and edit any of the recipes on the app. The desktop version needs improvement. I couldn’t find the point value of a croissant.

I love the WW program and have been successful losing weight in the past on the program. I’m having a much harder time losing this time... lots of factors contribute to my turtle status. Trying my hardest to become fit at 55!

Our Leaders are excellent and are knowledgeable and they make the meetings fun. I don’t want to miss a meeting because of Debra and the Saturday morning leader. I really like Freestyle as it has helped me not to have to track so much.

I was so successful with smartpoints and really am struggling with Freestyle. I miss the help with portioning. I also wish the app encouraged hydration. I’ve lost 21lbs and have been on a plateau since may 2017. Hopefully I’ll get it together soon.

I found this is really easy to follow and I like that it is realistic. When I say that I mean that it acknowledges that we are all human and everyone is not the same size. WW makes you feel if you fall off one day it is not the end of the world. You just make up with your points.

I was having problems walking my dog without having to deal with severe pain in my knees. The doctor kept telling me to exercise and lose weight. Easier said than done. My sister had huge success and lost 140+ pounds so I had a model and goal. You don't lose it overnight but a steady trend of loss is the best. Now I exercise at the gym 3 days a week, riding the stationery bike 5 miles and treadmill 1.5 miles. The other days I walk 4 miles. All this with no pain. My doctor besides being amazed took me off 5 different medications I was on.

I joined Weight Watchers 15 years ago and lost 25 pounds. I felt really good about myself but found it hard to maintain. I was always hungry. I was losing too much weight and when I started trying not to lose, I gained it all back plus some. This time I started weigher more than I did before but with the new program I feel like I have more control in choosing foods that I enjoy. I'm not a big vegetable lover so being able to eat eggs, fish, and chicken for 0 points really interested me. I've lost 8 pounds in 3 weeks and feel like this is very do-able. I'm not hungry and I get satisfied faster so I can say no to the high point foods because I can choose something else that I like and will make me feel satisfied. Way to go Weight Watchers.

Lost 12 pounds. I have had a good time. I am thankful the meetings are here because I need that accountability. I need to know that I have to weigh in. It helps me stay on track. I don’t think I am losing weight as fast as I did on the other eating plan. Probably eating too many zero point foods. Not sure. But pretty good overall.

The program is much easier to follow than previous ones and the app is a great feature. I am always using it when I shop for groceries to get the point count so I can make an educated purchase! It also helps me track my daily points so I know what I have for meal planning. My leader is also inspiring.

I see Weight Watchers as a lifelong tool. It basically trains you to think about what and how much you are eating. It stops the mindless eating. The fact that I lost 4 lbs by just cutting down a few foods was amazing. I will add them back on occasion and in smaller amounts. I don’t feel that any food is off limits just have to be mindful of how much.

I asked to cancel this. No response. Always hungry. Increased veggies still hungry. Lots of problems with app on my Fire and too hard to do on phone. Ok on iPad but mine doesn’t work. No additional points for exercise. I had a free program that I did better with.

I've been on WW Freestyle program about 3 weeks now, following the new point system. Been losing 1-2 lbs a week. Slow & steady. Hoping to eventually meet my goal. I've been using the recipes from the website and joined a few Facebook groups for support.

Online support great, Weight Watchers is amazing. The leader Friday afternoon is great, is very supportive and inspirational. Where I have an issue is one meeting I went to 3 weeks ago my second week at this location, the leader was absent and some older blonde curly haired lady lead the meeting. She made her way around the room and was talking. She happen to stand near me and make the comment of “who wears jeans to weight in day Is brave” and then started laughing, as well as the other people in the room laughed.

I have lost 85 pounds granted the last 35 and very slow but it’s not about the quickness of the program. It’s truly about the change in my lifestyle. Every day I feel more confident of being who I am and I haven’t changed who I am throughout this process. I just make better choices. I still have five more pounds for my Weight Watchers goal and 15 from my personal goal but this program knows I will make it.

I have been in and out of Weight Watchers for many years with no success. I seen friends do very well on this new program, so I went back. I love it. It’s simple and pretty easy to follow, and I see results??? I would highly recommend this new plan???

I had been a long time fan of Weight Watchers and found their program to be effective for me and my weight loss goals. I canceled my membership due to frequent issues with overcharges to my account. I was promised refunds only to still be waiting for "my refund" 6 months later. Seems like there is no good communication between departments as to who is supposed to be doing what. I had resubscribed again through work and again am in the same boat of overcharges. Somehow my employee discount got missed again and I am once again being overcharged (same issue last year).

When I signed up for the Weight Watchers online application, they double billed for four months. When I finally reached their customer satisfaction department they agreed to refund me for the double billed account and cancel my real account for the month of April and refund for that month as well. Seven communications later, I have not received what they agreed to. Their customer service is also outsourced to Some foreign country and there is a communication gap. All they keep repeating is that they have refunded me, contrary to what PayPal shows. Now they are telling me to take it up with PayPal. They have great scam going on.

Weightwatchers helped me through my frustration and made things right. Will definitely return as a member if the old program becomes available again.

I am starting my 3rd month on the new WW Freestyle program. I’m finding it easy to and effective in losing weight. Unlike most diets, I find this program doable for a lifelong journey. Which means lifelong change and weight control! I have already lost 18 pounds! Thanks for coming up with a program I can live with!

The new Freestyle Program is the easiest Weight Watchers program I have ever done. I AM NOT HUNGRY! And I am losing just as fast as I did before. I can actually see myself keeping the weight off this time. I am determined to see my goal through, not to! 20 more pounds to GOAL WEIGHT!!!

I started WW on February 28, 2018 and have lost every week except the last one. My highest loss is 20 pounds and I will quickly return to that after I let a weekend trip raise my numbers. Weight Watchers is the only thing I've ever done that makes sense. You're feeding your body with foods you like that are good for you. I love my zero foods and the low point foods I put with them. I am Happy.

I recently rejoined Weight Watchers, but I have a very important reason I need to pay as I go rather than purchase the monthly unlimited pass. With that being said, I am paying more by doing the pay as I go method than the unlimited pass, why am I not allowed access to the online tools? That is a very important component of weight loss for me, but I am being denied that due to my paying at every meeting. I'm a member just like everyone else and want to achieve my goals just like everyone else, but because I do not want my husband to know I am attending, I feel as if I'm being punished.

I really enjoy this new program. It’s fairly easy to follow. I love the app because it’s easy to track. I haven’t missed a day in almost 8 weeks. An improvement I’d love to see if in the restaurant portion. It would be nice to either list by category or alphabetical. Right now there is absolutely no rhyme or reason. A salad can be followed by a breakfast sandwich, followed by a burger, then a condiment. It’s very challenging to search for items if you don’t list search for them exactly as they’re listed.

I did WW about 10 years ago after the birth of my 4th child and was successful in meeting my weight loss goals. I expected the same result this time. But the new WW allows too many free points and really restricts carbs which makes it hard to lose weight when I have just 15 pounds to lose (instead of 100). I don't see how this can be called Freestyle because it is very restricting for someone like me. If I consumed eggs, chicken, or bananas then I didn't lose weight (or gained). They just have too many calories. I will never recommend WW to anyone and will never do it again.

I had put on more pounds than I care to admit to. And since I hate dieting and exercise, I just kept gaining! I started on Weight Watchers, and I was able to lose pounds right away! I seem to have hit a little bit of a plateau, but I do know it is possible to get this weight off!

I've been more pleased with WW. I'm so happy that a co worker encouraged me to join. This has been the best thing I have done for myself in a long time. Down 15 pounds in first month. Won't stop here. Thanks Weight Watchers.

I use my computer most of the time. I like reading other posts, and being able to respond to a post I have read. Will there be a time that I could make a post on my computer? I really like Weight Watchers meetings, and online mostly. Plus I do use my android cell sometimes.

With every journey you hope you only have to make the hard ones once. In my case the first time is now a second time. I had lost 100 lbs using the Weight Watchers online program and upon meeting my goal I was greatly discouraged by the lack of acknowledgement and support from Weight Watchers due to the fact I was doing it online only. I had no invitation to attend a meeting and begin my journey towards lifetime or even any communication with Weight Watchers to congratulate me on my achievement. From that point on I gave up and decided I accomplished it and that was it. I then proceeded to gain 100 lbs back.

Always had good success with WW but had problem with them charging my card way too far in advance like 3 months. I have been told they have corrected this issue now. I started back and have lost 5.6 lbs first week so doing great. Hope it continues.

I became a Lifetime WW member way back in 1985 and actually worked for the Oklahoma franchise of Weight Watchers for years. I have joined several times since but failed to reach back down to my goal weight. While successful I failed to stick with it long enough to reach an advised weight. I joined this time for my health and my feeling of well-being. I was totally out of control in the area of my eating and with the health concerns that I had and my age I felt it was time to get back to what I know works.

WW has been very helpful to me and I have had good success with it. A couple of suggestions that would enhance my experiences: 1) add the functionality of mobile Connect to the desktop version of Connect; 2) make it possible to contact a friend on Connect.

I find it very user unfriendly. I downloaded phone app as requested and found about the only thing I am able to do is track my food and weight. I am very unsatisfied with the whole experience wishing I had never signed up. At 68 years old I can do this without paying a monthly fee and have tracked my intake for years. If I could cancel and get my fee refunded I would do it in a heartbeat.

I was highly successful with the smart points program, as was my husband. We both lost 20 lbs and kept it off... as soon as the program changed, we put on weight... and now we are struggling to lose the 10lbs we gained, with NO, Zero, success. I hate the new system. I went from 30 daily points to 23. That is a huge difference for me. I will not renew the app when this period is over, sorry. You need to go back to smart points

I started WW five weeks ago. I need to lose 138 pounds. So far I am down 20. Of all the diet programs I have been on in the last 20 years, this is the only one that I feel I can live with for the rest of my life. I love the flexibility the plan offers. I have not felt deprived at all. The Connect network, in addition to the meetings, is so inspiring and supportive. Highly recommend this program.

My son in law had just started and he helped me understand the program. He helped set me up on my phone and showed me how it works. I cannot be more happy that I joined Weight Watchers. I have tried many other diets and none worked for me. In five weeks I just about met my goal. The only problem I have is that I have not been able to figure out how to contact weight watchers about using an air fryer to make foods.

I love Weight Watchers. It is the only thing I do that doesn't feel like I am on a diet. Because in fact, it is not a diet! It is truly just teaching me how to eat right! My meeting leader makes the meetings really enjoyable. She is amazing.

Since I depend upon someone to drive me to a meeting, I began Weight Watchers on my iPhone. I’m a Lifetime member & navigating through WW website was easy to follow. After joining I lost 10 pounds. I continue to follow WW, love the connect group too.

I was a member of WW in the 1970's when you had to eat fish 5 times a week and liver once a week. While I made goal and became a lifetime member, it was not a program that I could stay with as a young working mother. The current program is so easy and flexible. I feel like this is something I can live with forever. Kudos to WW for all of the changes.

The Weight Watchers Freestyle program works for me. I am losing weight gradually. I love the app for the most part, however, it would be a huge benefit if we could sort search results in points from low to high to learn the lowest point items from a search without scrolling and scrolling. All the scrolling is a huge time-waster, especially with restaurant results.

One of my friends was using online Weight Watchers to lose some weight and she recommended that I try it. My boyfriend and I both joined at the same time in March. We found it easy and fun to track our food. We check some foods when we go out to eat before we order them. It gives us the guidelines we need and we have both had good results. I have lost 12 pounds so far and he has lost 10 pounds. We also committed to working out 3 times a week at our fitness center. His son is getting married in July and we both wanted to be at our best for that joyful event.

After a lengthy absence from Weight Watchers I am very glad to find nearby meetings. The leader is very good and helpful. I do not have a SmartPhone... but my computer is doing the job. The WW website is awesome! Kudos to the people who set that up! Love being able to key in most of our eating out restaurants and one keyword to find exactly what I need to choose and track. Going on the 200 choices for zero points has been very challenging. At my age (77) I find too many fruits and veggies (even cooked) have been very difficult for my digestive system! Also I have to satisfy my meat loving 80 year old husband, who is not into tofu, Greek yogurt, spicy food and unusual ingredients.

I have reconnected with Weight Watchers recently through the website and app. I have been pleased with both. Both are easy to navigate and hold a good amount of useful information. I find the recipes to be wonderful and they give me so many great options. I would and have recommended Weight Watchers to friends. Weight Watchers has made me feel secure in choosing them for my journey back to good health.

Overall I think this program is great. I purchased the mocha sweetener and noticed it wasn’t made with real sugar. I was disappointed because I am losing weight in a healthy and I refuse to put that in my body.

Debbie is a fantastic meeting leader! She is the only leader in Stillwater, Ok that got me to come back to Weight Watchers. I had previously quit because of feeling like I was being judged at the scale by other WW staff. Debbie is upbeat, helpful and even gave out her cell phone #! She works several meetings around Stillwater, I don't know how she does it.

So far it's been great. Only been 2 weeks so can't comment on long term success. Easy to do, losing weight, can eat a lot of things. Miss my favorites but it's nice to save up and eat them on Sundays. Some things don't make sense as far as points (11 oz of olive oil spray is 0 points? Yes real olive oil. But 1 tsp of olive oil is 1 point.) Overall am happy and plan to continue.

This is my second go-round with WW. I first joined prior to quitting smoking (I had quit many times but always went back to it when I gained weight). I lost 30 pounds on WW and vowed not to look at my weight until I had quit smoking for at least a year. During the following 8-ish years, I've tried so many diets to no avail. I'm now back on WW with 50 pounds to lose and at the end of my 4th week, I've lost 6 pounds and am very pleased. Thanks you WW!!!

The Freestyle option is working for me like no other. I also love the Connect option, especially if I have a problem. The other Connect people were there for me during my time of need. I would suggest the new Weight Watchers program to anyone looking for help losing weight.