PODS Reviews

I rescheduled my delivery online over one week in advance. The evening before my old delivery date, I received an automated call at 6:30PM notifying me that container would be delivered the next day. I called to confirm the re-schedule that I had done online. Customer service rep required a $100 fee to reschedule since it was after 4PM (a very convenient policy when delivery notifications are sent at 6:30PM). Maybe next time I'll just rent a storage unit and moving truck for a similar cost.

I was in a hotel for about two months while waiting for my house to be finished, and I used PODS' service. I've also used them before and it’s been good. I booked with them online and it was pretty easy. I chose their biggest container but I should have gotten more. I ended up having to get a storage unit also. PODS is great and I would use them again.

I rented a pod when we moved and going with PODS was super convenient. It was very easy setting it up and they were extremely helpful. They were prompt and on time for pickup and delivery. And I had zero problems. Though I was surprised at how small their medium container was once it arrived, I went with it. I like the company a lot and will recommend them.

We had used PODS before and had a good experience so we used them again, for storage this time, and booking online was easy. The driver who picked up the container was nice, professional, and friendly. Then, I got an email from their customer service as a follow-up. We had a very positive experience with PODS and we would definitely use them again if we need them.

I was moving from San Diego to Seattle. I initially started with another company and the container was just too large to come into my driveway. So I went with PODS because of their pricing and the sizes available. The one that I got at 7 feet was just the right size pod. I initially booked by phone and then monitored it online. The driver was good and very nice and their customer service was excellent. They were very accommodating. Overall, it was a very pleasant experience. I like it and I would recommend it.

We used PODS for moving and storage service. I booked over the phone and chose the largest container they have. Their drivers were very nice. We also used another moving company because we had more stuff to move and I would use PODS over this moving company anytime. The moving company was horrid. PODS is easy to use and a good company.

PODS moved us from Syracuse, New York to Myrtle Beach, South Carolina with an eight by eight container. We liked the ease of us not having to drive or transport anything. We were downsizing so we didn't have to bring that much with us. I called PODS and the representative I spoke to was fantastic. Their drivers were very friendly and professional, too. I would recommend PODS highly, especially if it's the right size for anybody.

I was moving and booked PODS over the phone because it was long distance. I had two of the 16-foot containers and had four drivers picking it up. They were nice, friendly, and concerned about where I wanted the containers. They were also on time and always called 20 minutes before they arrive. It was a really good service.

PODS is the one I always see in the neighborhood that other people use and I used them to store furniture for two years.

I was moving and needed to rent the pod through the month. I saw PODS and somebody from work told me about what it was. I called in to book and my interaction with their rep was fine. The drivers who picked up and dropped the container were friendly and explained things to me. Everything went smooth and everything went just as I planned it. I’d recommend PODS to a friend.

We moved into a new house and I had a friend who referred me to PODS. I used their storage and moving services and they made the move painless. Their site was user-friendly and I booked a size 12 container. The drivers were good and put the container where I wanted it. My only concern was that we had to store it outside for a bit and I was worried about the rain, but that ended up not being a problem.

I had both moving and storage services from PODS. We knew we were going to have our stuff in storage and I understood that PODS was in a climate-controlled warehouse. I booked over the phone and they were awesome. They were very clear and they took care of us. We got two 16-foot containers from them and those worked well and the size was perfect. We originally ordered three then decided that we were also going to get a storage unit so that we had super easy access to some of the things we wanted to get to. The carrier driver did a great job getting the containers where they needed to be as well. The pods were safe and everything came back to us in good shape. I recommend PODS. Everything was simple and easy.

We moved from AZ back to MN and used a POD as it was less expensive than a moving company. We used United Van Lines on our move from MN to AZ and never had as much as a scratch! We hired PODS recommended movers to load the POD, and they did a great job. After it left the driveway, they either tossed the POD around like a rag doll, or, they dropped it! When it finally was delivered (that was another issue - we sat in an empty house because they didn't have enough drivers to make deliveries until they recruited some from the East Coast!), the company we hired to unload it couldn't believe the condition of the boxes!

I was living in two places and I sold one house so I wanted to move what I wanted to keep to the other house. However, I didn’t want to mess with an estimated weight and then changing that so I thought I’ll just get a pod. I didn’t have a whole household to move and working with PODS seemed like a really simple way to do it. I originally booked over the phone but I had one bad experience with it. It wasn’t made very clear to me that the estimate could change if I didn’t book right then, and when I called back, it was $800 more. I was a little irritated at first and almost didn’t do it, but I thought it was the easiest way and so I went ahead.

I needed storage and PODS has a temporary container that's movable from my house to the new location. I looked online first and then preferred to speak to people. It was a fine experience all in all. It was a little expensive every month but it did the trick, so everything is good.

I had PODS stored things, from my old apartment down in Grove City, at the facility. And then I had them delivered here in my apartment complex a few weeks ago. I booked them online and it couldn’t have been any simpler. PODS was totally transparent, so they explained the quote pricing. I got the 16-foot container. It was sturdy and well-protected. PODS was also excellent with communication. Whether they were coming to my old apartment or new place, they’d let me know the time frame they’re going to be here.

PODS is easy to access and they knew how to pack stuff efficiently. I booked online for a moving service and got the correct pod size I needed. The drivers were very good, especially the guy who delivered. He talked to me about where to put the pod and made sure there were no sprinklers in the house. Their process was solid and their product and service are great. It was a good experience.

We were moving and so we had PODS come and get stuff and then store it for us. We booked over the phone and the representatives were really helpful. We had three of the biggest containers and then one of the next smaller ones. The drivers were really great. They let us stay and watch how they do it, which was really cool. Overall, it was a really easy way to get our stuff moved.

When the guy came to bring our PODS he was very professional and patient in explaining to us exactly the limitations. He was also very helpful in helping us figure out the best location to put it on our property. We booked a large container and it was fairly clean. We intended to move and filled it up but we ended up not moving so I unpacked it and they came and got it. I mentioned to the gentleman who came to pick it up that I was charged the payment for what would have been the next month and he was very helpful in providing me the number of a local person to call who could help get that remedied. The only difficulty I had was that it took me three calls to get that refunded and that was a little bit frustrating. But the woman that I talked to in accounting was very helpful.

PODS was the name that came to my mind when I was thinking of getting services for moving and storage, so I booked with them over the phone. The rep I spoke with was helpful and courteous. I had a number of questions at the time about how the whole pickup and drop-off worked and the length of storage, and we had a pleasant conversation. I got their largest pods unit, the 16-foot container, and had it dropped off at our old house. Everything fit almost perfectly.

I rented two pods units from PODS for moving and storing, and I had things in there for about a year and a half. I liked the flexibility of their service and being able to pack myself. I did the booking mostly online. I got two 16-footers and the size was perfect. The drivers were great and very courteous. The containers ended up being placed in the right direction, with the door pointing the right way, and that was very good. I didn't anticipate using the units that long and I expected either mice getting in or something bad happening, but nothing like that happened. Everything was great.

I used PODS a few years prior and had a good experience, so I used them again. Recently we ordered a pod for storage 'cause we were moving. The pod was in fine condition and my husband said the driver he dealt with was very nice. When we finally got the pod picked up, someone called and asked me about the experience. He was a local guy who was very friendly. Just about everyone I've ever talked to was very nice. Overall, it was easy to book and deal with PODS as far as the pick-ups and drop-offs. They were very helpful.

I got in touch with PODS online and got their information there. I got the 16 x 8 container, had it delivered to my home and then transferred over to California from Oregon. The drivers called beforehand and they arrived within a reasonable time. There was only one hang-up about one of the forms. I had to fill out a Gypsy Moth form which California requires and I could not answer the thing online. That was aggravating and annoying. I had to get it mailed to me but everything else was fine and had worked perfectly. The service itself was great and they have a fantastic system set up with the way they come in odd places and the way the machinery works. I was very happy with PODS and I would recommend them to other people.

I was moving to a place where I didn’t have a house, so I couldn’t use a regular moving van service because then I would have had to buy a storage place. PODS was easier and I had another friend who used the service for the same type of cross-country move and had a really good experience. I was there and saw them deliver and pick it up, so I felt good about it. I originally booked PODS on the phone and they came and delivered a pod that perfectly fit our needs. It was clean and I was a little concerned because it wasn't a strong metal side but when I saw how they lifted and moved it and that there wasn't a lot of dropping, I wasn’t worried. It seemed sturdy and they stored it for about four months and delivered it to my new home cross country.

We already had previous experience with PODS and we needed their service again for the remodelling of a storage shed. Booking online with them was good and the price quoting was fair and accurate. The container fitted everything comfortably. We had excellent interactions with the driver who picked up the container and PODS had great service.

I’ve used PODS before and we used their service again for moving. I had a nice experience with their customer service team and got a 16-foot container. The driver was on time, very polite and helpful. PODS is the best way to go. If anybody wants an easy way out then they should take to PODS.

We've used PODS in the past because of their pricing. We recently needed moving services, so we booked two small pods over the phone and it was a positive experience. The drivers were friendly, timely and placed the pods where I wanted. I spoke with somebody locally in Alabama and she's very professional. She had to call me up because one of the locks on the container was broken and they replaced it. A rep followed up to make sure that none of my stuff was lost or broken and that I was happy. All in all, PODS is what I expected it to be.

Two years ago, I needed a storage container and I booked one with PODS because they deliver. The booking happened over the phone. My interaction with the delivery driver went very well. I was impressed with the customer service, when I interacted with the reps on payment issues and just anything.

I went over the phone and booked PODS for storage. The representative was very efficient, helpful and coordinated getting the storage unit to my house quickly. The container's size was perfect. I was worried about the container's integrity because I had furniture in it and we had a lot of rain during the time that I had it in. But everything stayed dry and there was no leakage inside the storage area so the container's integrity was good. I called PODS again when I wanted the pod picked up after it was empty, and the pickup service was efficient. Everything worked well and I will certainly recommend to my friends that the PODS service was everything that I needed.

I compared a couple of other companies with PODS and it was cheaper and more flexible. I booked with them on the phone and that was quite simple to do. The reps were very knowledgeable and things happened very easily, so I wasn’t confused. We got two 16-foot pods and we needed every square inch of the space. We used the pods to move and we had to store our things in them for a couple of months, and they were great.

On a regular basis, yearly, we get three PODS. We use them for storage here at Summerfest. We've had a relationship with them when they first started here in the area. I knew somebody who worked there and then once we got started, it's worked out very well for us. We book them over the phone and it's very positive and it's done very well. We use the smallest size pod that they have. We store our t-shirt merchandise with the parts of drums in there. And the other one we use for storage for our parade.

I used PODS storage bin on-site, their storage center and then the delivery of the pod. I booked over the phone and I got somebody right away. They were very knowledgeable and I explained what I wanted to happen and they made it happen effortlessly. They told me I needed a smaller container and I ended up needing more space so they have to find a better way to estimate what container sizes are needed. Also, rescheduling booked up fast. I didn't have the flexibility to reschedule and it didn't work online. But when I called, they were able to reschedule to the time I wanted so they were really flexible with me. And then it's hard to keep track on the billing. It charges me as I make the move and it's a separate fee, so they could also make that a little simpler. Still, they picked up the container without me even being there and they've been easy-to-use. It's been a quick and effortless experience.

The delivery and pickup of my container was seamless, however, once my POD left the East Coast for CA, all hell broke loose. PODS never called me to let me know that my POD was stuck in Las Vegas for numerous days and was not en route to my new home, and the reason it was stuck in Nevada was over a form that was required for me to sign THAT I SENT TO THEM 3 WEEKS PRIOR. When I arrive at my new home in CA, I call to schedule to re-delivery of my POD just to be informed it is stuck in Las Vegas. It then takes multiple days to even get to CA and then they do not have a delivery opening for over a week (it was already over 2 weeks late at this point). I filed a formal complaint and was waiting 5-7 business days for my customer representative to review my case and get back to me.

I got a small storage rental from PODS and I had it for about a year. I booked a 12-foot container. I liked POD's availability and flexibility, and I did not see any other companies that had storage units I can get around some. The driver was very friendly. PODS was easy to work with and everything went very well. They were very responsive and quick in the drop-off and pickup service.

A friend of mine recommended PODS and I had them take and store some furniture for a while in their facility. I went online to book the service and it was easy. Their website is easy to navigate. I got the medium size container and it was roomy. My furniture was well-protected. The drivers were very nice and they did well in moving my stuff. The customer service sent me a credit because they realized they overcharged me and they sent it back to me right away. It was a good experience overall.

We needed PODS' services for both moving and storage and they were great. I spoke with Charles down in Florida and he was awesome, knowledgeable, funny and personable. We requested for two 12-ft. size containers. We needed two because we moved my mom’s house into our house, and then, our house and hers over to a new house. The containers were adequate. The second one had a little bit of damage but it was nothing. The drivers in Kansas were the greatest in getting the pods in there, putting them in the exact right place and not damaging our grass. Also, the second house that we came to was a very difficult place to put the pods in, and the driver just veered.

I needed PODS to move and store my stuff and then bring it back at a later date. Booking was simple. I did it online and had the Quick Quote. I got the medium sized container and it was neat, clean and well taken care of. But I feel I underestimated what I had. I should’ve booked a bigger one. I called their customer service about having my date moved but they said that they were looking at least two weeks to get to me because it was their busy time. I asked where is my pod physically stored and to call me with the location but they did not. I was able to call that location myself and they were very flexible and worked with me so I can get my pod at the requested date.

I had a long distance move and booked PODS over the phone. I liked their price and the representatives were great. They were helpful and efficient. I got the small, 7-foot container and it looked good, in condition plus nothing was damaged upon arrival. I also talked to the driver a bit at the beginning on the phone and also at the delivery site. Overall, everything went smoothly.

From what I saw and read about PODS online, I decided to use their service. I had a PODS coupon that I found online, but I couldn't input it at their online site. I got a big container from them that I used as a garage, but I left it at my house. I secured it online, then spoke with somebody to schedule the arrangement, and the reps were decent. The two drivers were both courteous, friendly, nice, and professional. I was intrigued by the machine that they used to move the equipment around so I asked them a lot about that and they answered my questions.

With PODS, I liked the convenience of being able to do what I had to do in my own time and not having to rent a truck. That plus their pricing made me decide to use them over other companies. I started to book online which was fine but I ended up booking over the phone since I wanted to ask a question. The representative whom I spoke to answered my question, was very nice, pleasant, and informative. I went ahead and finished the reservation with her.

My experience with PODS could not have been better. Their service was worth the money. I needed a box to move my household. I tried U-Haul once but their container wasn't big and insulated enough. It was super easy to book online with PODS. I got a medium-size container because I only needed one that can hold three rooms worth of items. The driver who picked up the container was on time.

I booked PODS online, which was simple and easy. The driver was very friendly and put the pod right where I wanted it, outside my garage, and stored stuff in it while my garage floor was being cemented.

I contracted with PODS to move my things from GA to VA. The pickup went fine, but during pickup the driver slammed the pod into a tree. "Dont worry, they're sturdy" he said. He was wrong. The POD had damage to the bottom which allowed water in. For 10 weeks, my things were exposed to the elements. Mold and water damage on everything. Now I come to find out water damage isn't covered even after purchasing the insurance? Your equipment is broken thereby ruining my wife and my things and you're not covering it? Why did I buy the insurance? Diplomas, furniture, clothing all ruined. I might as well as throw all of my furnishings away and saved the 3k on PODS moving me. Great way to treat military...

We needed to store all of our stuff while we were in the process of moving and we decided to go with PODS because of their name and that a few other people who had used them gave positive things. It was very easy booking them online. We got 2 of the biggest size containers because we packed up our 2,000 square-foot house. I would have liked the containers bigger but they worked well. Then, all the drivers were amazing and very courteous. They were also very conscientious enough to put one container in our driveway and the other one in our neighbor's driveway. We had all of the storage right where we only have to load it up at one time. It was expensive but it's very convenient. I had a great experience with PODS.

We needed services for moving and storage. Our choices were having someone else move the furniture with PODS or trying to do it ourselves cross-country with U-Haul. PODS seemed the better way to go. We set it up online and requested the smallest pod, the 7x7x8, and it was perfect. The unit itself was extremely clean when it arrived and we also used a lot of tie-downs, which helped. Everything worked well and we were extremely pleased with it. We watched the driver pick it up and deliver it. We were there on both ends. The gentlemen were very nice to speak to, knew what they’re doing and were absolutely on time. When they got here, they asked us exactly where they should put the unit and they were very good about it.

Rented pod in May 2017. Was given different rates and false information for billing. Rates increased and when tried to contact for over 2 months, was told it would take 30 to 60 days to fix account. To date still being overcharged. Have left many phone messages to Francessata. Called on 08.07.2017, spoke with Kyle **. He informed me he would check into this and get back to me and to date, no response. I told him I wanted a refund and to date none. Mr. Koch is CEO??? He told me to contact them. It was my right along with the rest of the corporate officers. Beware they like to take your money, and do not respond. Your best resource is to contact the attorney general's office for false and overcharging customers. Very poor company to do business with!!! And also they like to yell at the customers and overcharging.

I needed to move furniture from one place to another and have storage on our premises. I booked PODS over the phone and the representative was great. I took the largest size container and it looked brand-new. The drivers were awesome. They took their time and made sure that it didn’t bang into the truck. It was a smooth process and they did it very carefully. After that, the customer service and I closed out the bill and they checked if anything was damaged. It was a good experience. I would use them again and refer them.

I liked what PODS offered and that it helped me not move more than once. I needed a pod to move my house and I didn't have a problem with their online booking process, which was straightforward. I got a 16-foot container that's clean, did all the stuff I needed, and held up against the weather. PODS stored the container then they moved it to my new place. All four of the drivers who dropped the container off and picked it up were very friendly, pleasant and professional. They had a window of time that they said they'd be there and they were within that window. Then PODS sent me a form saying I needed to fill it out. It was all about moving gypsy moths between states, of which seemed stupid since California and Nevada do not have either. But I filled out the paperwork and had to talk to them once about it. Also, PODS was a bit pricey but they met my needs and that made me happy. PODS is very convenient and worthwhile and I would recommend them.

PODS was easy to do business with and we recommend them. PODS could put a unit onsite for whatever time we needed and then remove it once we’re done. We rented a pod to use as a storage on our property and booking online was easy. We called their customer service center to say that we would need the pod a little longer than expected and then we called them again to ask them to pick up the container. Everything went well and as promised.

We needed services for moving and storage. A friend recommended PODS and they had the services I needed. I booked their services over the phone and their customer service was very good. I liked them. They also answer any questions I had and did a follow-up to see how everything went. I appreciated it. I requested their 16-foot container and it was weatherproof. I liked being able to load it ourselves too. The drivers did a very good job of placing the pod where I wanted it and they were able to take care of the driveway and the trees around the property so I was pleased with that.

PODS is one of the better known companies and had the size that I really needed. I booked over the phone and the representative was helpful and explained everything to me. I got a 16 foot container and it was exceptionally clean. There were plenty of tie downs for the things that I needed them for. They delivered a pod, picked it up, took it from Wisconsin to Florida, and dropped it off again. My interaction with the driver who dropped it off originally was fine and he was on time, very professional and courteous. I would highly recommend PODS.

We’re very satisfied with PODS. We had a 12-foot pod dropped in our driveway and then they picked up. Their online booking was very easy to follow. The driver who picked up the container did a fine job too. It worked out just the way we wanted and there were absolutely no problems.

We had PODS for moving and storage, and everything went smoothly. We did everything online and got the 12-foot pod. It’s the perfect size and I felt like everything was in a safe place in there. Also the driver was great in getting it dropped off where it needed to be. And he was friendly and courteous.

PODS had what I was looking for. They made it easy for me to get what I needed and the price of it wasn't very confusing. I got some pods and then they stored them for me. Everything was great with the representatives and I had a very positive experience with the drivers. Everyone was very helpful and it was a really good experience all the way around. I would highly recommend them.

I've never done a move before and PODS was very helpful, nice and polite. We signed up over the phone for a trailer and did it right at the house. I met them out there and told them where to put it. Then I had a whole month getting all I wanted out the door and certain ways I can load it. I took my time and it was nice and easy for us to do a room a day. Then we moved into our house and had the pod dropped off then they picked it up. They're always at the time window they said they'd drop off and pick up. Their drivers were great and they had a new delivery guy in training who was very friendly and the guy training him was really nice, too.

PODS was available here in Omaha, and they had inside storage service. I booked over the phone and their rep was knowledgeable and polite. We had two of their 8x16 containers and my interactions with the driver who picked them up were great. They were cautious and they worked with my husband as to where we should put the containers. Everything was great. It was a pleasant experience with PODS, and they were easy to work with. I would definitely contact them first before contacting someone else.

I’ve seen PODS advertise and it seemed like the most efficient way to pack my things and get them moved. And it was. I booked them online and the website was easy to use. I got a quote and there was a special so I got $20 off. I got a 16-foot that had some wear but other than that, it was fine. I had no worries. The drivers were on time. They dropped the pod at my old address and unloaded it. I kept it for less than a month, and then they took it to my new address. It was a good and easy experience. I would recommend them.

I did the price comparison on moving and storage companies and it was super close then I decided the convenience of the pod was a better choice so I used PODS. I booked it online as I'm pretty tech-savvy so it was easy for me. I got the biggest container that they had. It was clean and constructed well, and I didn't feel like it was going to fall apart when they were unloading and loading the things. All the belongings except for a few things from the shed in the backyard fit. But we have a pickup truck as well so we just solved that problem with the pickup truck.

I needed a POD for moving and PODS was the first one I called. Booking online was easy. The 16-foot container that I got was clean and in good shape and the drivers were friendly. It was a great experience.

PODS was a great company and I will definitely use them again. They were easy to work with and they handled my stuff with nothing but professionalism. I needed help with storage and transportation from the storage unit to my new house. PODS was very reasonably priced and I liked the fact that they could pick up my things and store them until the time being because I was in search for buying a new house which took a while. So, it was nice to have PODS store my belongings as long as I needed it to be. They also helped me find a moving company to help move my things.

We see PODS around town all the time so we got on the computer and looked. We asked a lot of questions before we went with them. My wife did most of the talking but I was right there asking questions too. We booked a unit over the phone and rented it for a couple of months. The representative was friendly and knowledgeable, and he helped us. We got a big container and its size was perfect. When the drivers delivered the container, I was nervous watching them do it, but I was amazed. They set the container down the driveway and it was sturdy. Later on, a girl came to pick it up. I stood there and watched her, and she did well and had no problem taking it away. Everything worked out good with PODS. They were fast, convenient, and they did a good job.

I booked PODS online and it was straightforward and easy. I requested for the 16-foot container and the guy who dropped it off did a good job. He was on time, friendly and he put it where I needed it so it worked out well. Also the container was clean and fine. We used it for some storage as I was selling my house and moving to a new one. They're overall easy-to-use and customer-friendly. This is the second time I used PODS and it fits my needs.

I've used PODS twice now and I've had good experiences both times. During the first time that we used them, we were doing a renovation at the home and we had furniture and things that needed a place to go and that was where it went versus moving it to a storage unit up the road. It's nice to have everything right there and accessible. For the second time, PODS brought a pod to the house for us to use for a couple of months as we prepare to move from one home to another. And then, they picked it up when we were done filling it and moved it to our new home. There's no other storage company that does that, leave you a storage container to fill and then come back and get it two months later so you could take your time.

I had a friend who used PODS and that, plus the price and convenience, led me to using them too. I started booking with them online, but then I had to make a change so I had to do it over the phone. Everybody I spoke to, including the driver upon pickup, was great. The driver that picked up the 16-foot container called ahead of time and met the time window. I stood outside and watched him do it because it was neat to watch and I've never seen that before. Then they stored the container for us until we moved to our new home. I had to reschedule my drop-off and I did that online. The entire experience with PODS felt super easy and convenient, and I would definitely recommend them to a friend. I wish I had them when I moved the first time 10 years ago.

My experience with PODS has been absolutely HORRIBLE from the get-go. I'm honestly counting down the minutes until I don't have to deal with them anymore. It began with the delivery of my POD: they tell you you don't have to be present during delivery... NEVER FALL FOR THAT. I came home from work on that delivery day, and my POD was NOT on my driveway as I instructed, but in FRONT OF MY NEIGHBOR'S DRIVEWAY ACROSS THE STREET. I called their Customer service line, and they weren't available as they function on Eastern Time and I'm on the west coast. My neighbor was livid, and couldn't get out of their driveway. I had to call the service line at 5:00 am the next morning to get someone out to move it. They didn't show up until about 9:00 am.

I needed a place to store my furniture while my camp was renovated. My next door neighbor had used PODS and it went very well. I booked with PODS online and it was a piece of cake. The quote was clear and there’s no issue. I requested for a 16-foot container and it was exactly the size for my needs. It’s very nice, it’s completely watertight, and there were absolutely no animals that got in during the winter. Everything was extremely positive and I would recommend them.

I was moving from the house in the country to the house in town and I needed to store stuff. We moved everything out of the house into the POD and had it moved in here and unloaded it out into the new house. I called PODS first and it worked out in our favor. I followed my billing and everything on the computer and I talked to a lady on the phone. She was great and very informative.

My husband’s relative works for PODS and suggested them. We booked a 16-foot container over the phone and they were good. The drivers were great too. They came, let us know and they were perfect. Afterwards, we moved in and called to tell them we needed them in a month. But at the end, the date kept changing and they were really good about that. They were really accommodating. Plus, nothing was broken or out of place after the move. My husband had packed the container really tight and it was perfect. It had been a delightful experience overall.

I rented a 16-foot container from PODS because I wanted something that I could control myself and something that I can have delivered and use to store what I wanted. I started out booking online but I ended up talking to someone over the phone to finalize things. It was a pleasant experience and the pickup went smoothly as well. The pod was clean and in good shape and the guy explained what he was doing, and he was in and out.

We were in an odd situation where we had to be out of our current house before we could get into our new house. We chose PODS because of convenience and we used their largest pod for the move which was great. We were able to pack up our pod, have it go to the storage facility and be delivered to our new house once we closed. I booked online but for what I was trying to do, I got a bit confused so I called them up. The customer service representative was amazing and I was impressed with how helpful she was. She made sure all of my needs were met and went above and beyond.

I looked online, PODS had a good price and then I booked the container over the phone. They dropped off the pod, we filled it and they took it away and put it inside a storage facility. I had no problem across the board and everything was great. The driver's demeanor was very nice. He was real friendly and he went out of his way to make sure that he could put it on the right spot when they delivered it and it was the same when they picked it up. I would recommend PODS.

I had a very positive experience with PODS. I was moving so I needed a place to store my things and then have these moved to the new location. With PODS, the whole concept was great because I could have the container for a month and do the moving at my own pace. I started booking with them online but I needed to call and speak to someone about some issue to complete the order. The lady rep was very helpful and got everything taken care of, and I had a very good interaction with her. I got an 8 ft x 16 ft container and the driver that dropped it off wanted to know where I wanted it placed, which was close to the edge. He explained to me what was going to be involved, that the wheels would have to go on the grass, to make sure before he did it that I was okay with that. In both locations, the drivers were good. They were right on time during the days that I had scheduled for them to move the container and pick it up.

I needed temporary storage for the stuff in my garage. I needed the container to be at the house. PODS was convenient. You call them, they drop the container and then you have it at your house. And when you're done, they pick it up. And so, I booked my 16-foot POD online. Booking my pod was quick, easy and straightforward.

I was recommended to Pods by a family member. Of course while in the process of securing your services the customer service could not have been better. After that it was the worst ever. I had 2 pods with them. Picked up and stored for 6 weeks. I called to have my pods dropped off on June 28th. The day we were moving into our new home. My husband and myself are in our 50s and not in the best shape physically so we hired 5 guys at 100 dollars a piece to help us on move in day. The one pod was delivered as promised first thing in the morning on the 28th. We waited expecting the second pod to be dropped off and it never was. I called the next day to see why the other pod was not delivered and I was told that it wasn't set up yet. What??? I was asked did I state that I wanted them both delivered. I said no as I didn't know I even had to ask for all my stuff. So I guess Pods makes the assumption for you.

I booked online for a PODS moving service but then I got confused and called because I was quoted a price and it wasn’t clear if that was just for one, two, three weeks or a whole month. The PODS representative cleared up any questions or doubts that I had. I requested for the largest container, enough for what I needed. At one point it was raining and a little bit of water got into it but other than that, the container was sturdy. The one who dropped off the container was great. He called saying he was on his way and will arrive in 15 minutes and he got here within 15 minutes!

We needed some temporary storage, so we used PODS and we’re very pleased with them. I liked the idea that they could bring the storage unit in and drop it on the driveway, that was very convenient. Booking it online was straightforward, and it confirmed what we did. The size of the container that we got was perfect for our needs. It was clean, didn't look beat up, the lock worked well, and it looked like it was well maintained. The driver that did the pick up was a very pleasant man. We asked him to do certain things and he did. He was very cautious, understood how to use the equipment and used it very well. We watched him the whole way and he was very impressive!

I needed storage on location. I looked at a PODS container and I looked at a Storage-On-Site container and I was highly impressed by PODS. Their reps were explaining how everything would take place and prices. They were very helpful. We just booked everything over the phone and everything fell into place. I got the 16-foot container. It was very sturdy and very durable. No problems with animals or water or anything getting in. It had been raining during the day. The first container that they brought out had water in it. There must have been a leak. The driver said "No problem. I'm going to take it back and get another one." He was back a short time later with another container. We had it here for over a month and had no problems with it at all. The driver was very helpful and very professional. If I need further use, I wouldn't hesitate to call them.

I got rid of a bunch of stuff that was in my garage and needed a storage pod. I went with PODS because I’ve used them before. I did the booking online, which was nice and easy, and I got the 16-footer to begin with. I got the pod on time and the drivers were friendly. They dropped it off and didn’t waste any time. The pod worked and I had it full. Then I switched it out to the 7-footer and up to now, it’s still on the property.

Because PODS comes to me and I didn't want to be going from one location to another, I went with them. I had them for convenience. I needed storage for a long term and in a controlled environment so I didn't want it in a place that's outside. I got their largest pod. It was clean, not damaged and it was secure. They dropped off the container and picked it up, then it was in storage.

I had a very good experience with PODS. I needed storage for my furniture and I wanted it to be stored in a temperature regulated area. I booked PODS over the phone and I had a positive interaction with the representative. The drivers were very good. They dropped the container off and I loaded it then they picked it up and stored it at their location. I called up with just a few questions and double checked everything. Their service is a bit expensive but it was excellent.

We needed storage while we moved and we refused to put everything in the garage. So, we used the POD and we used it for quite a while. That allowed us to move at our pace and at our convenience so that we just weren't throwing stuff around but everything had a place, which was quite nice and made the process easier. We've used PODS before. They were not always the cheapest route. I've been impressed with the caliber of their customer service and drivers. We're not going to go, "Oh! Just because they're cheaper". I'm definitely more interested in customer care and service than who's the cheapest. And PODS seemed to have the edge on that.

I went to PODS' website to book a container and it's very easy doing it. I liked that the website gives the estimated price before I submit anything. On the other hand, the website said the first available date was two weeks out, so I called customer service to make sure that is correct. They said it was a high demand time. The final pod took two weeks to arrive which was a little longer than we thought. They dropped it off and a few of them that we talked to were very friendly. In addition, we already off loaded the pod in our driveway and the pod was sitting there for two weeks. We had to wait. But other than that, I've had a great experience and I would use them again if I had to.

I rented a 16-foot pod online and booking it was a straightforward process. I like the fact that PODS would bring out the container, drop it and take it where I want it later. I got a container that's safe and although the door was a little flimsy, it served its purpose. Also, the drivers who delivered the pod and then picked it up again were good and very helpful. It was a challenging place to get into and they did it well and didn’t complain. PODS stored the container for a while and I had to call them once afterwards to set up redeliveries since it was at a new address and I couldn’t convince the offline service to let me do that.

We were moving and we weren’t able to move in immediately so there was a five-week difference between the time we had to move out of our house and then the new house that we had bought was available. I got the the 16-footer pod, and it was just like the back of any moving van. It was a big, rectangular tube and I was able to stack stuff up really nicely and we got almost everything in it. Then they took the pod back to their facility in Oxnard and stored it for me. When I called for them to deliver it, they did it on time. Then came back one day later and picked it up and took it away. It was a lot more economical to use PODS than to have used a moving company. A moving company would have cost much more than what we ended up paying for the PODS for five weeks. It was great.

We used PODS for storage for nine months. I liked their flexibility and their rep, James, was excellent. I dealt with him the whole time. I got the medium size container and it's perfect. The driver's great, too. The whole service, from beginning to end, was excellent.

I did the first booking with PODS when we moved from San Francisco up here. And then we were doing some remodeling. So, we got a pod and stuck things in there like an extra room. We investigated different ways and it seemed like the pod made the most sense so we could move on our own leisure. And then, once we had seen how PODS deliver it and we knew our area, as far as being able to get in, that even though it's kind of rural, we knew that the moving equipment would be able to do it. I emailed someone in Florida the first time and then, we did a lot through email and then spoke on the phone as well. All that worked out fine. And every step along the way was nice. We used movers before going to a place in New Orleans but there'd be no way to get down through some of the places like in the French Quarter. We had good experiences with both but for our services, the pod was the best thing out there.

I did my research and found that PODS was the most efficient process around. I looked at U-haul and they didn't have the comprehensive processes that PODS did. If there are others out there besides PODS, they had a limited amount of services. I used PODS for the mobile storage. I had them deliver the pod to the house so that we can pack it and then had it sent to our new location.

I used PODS for moving and storage as they were convenient. I booked a 16-foot container online and it was easy and the website was straightforward. When I called to reschedule a date that they didn't have, they were accommodating, and they switched the date for me. The container was sturdy and clean. The drivers called before they got there each time, and made sure that they were putting it in the right way. They were all friendly, and the process of moving the container was timely and efficient. Overall, PODS was great and I would use them again.

First the young man who delivered the POD broke the key off in the lock. He called in and got permission for us to cut/drill the latch without charging us for that. OK, he left, we drilled the latch to get the lock off (which PODS had sold us!!) THEN discover that the door will NOT roll up more than about 8". Something shifted in transport and is jammed up against the door keeping it closed and unable to roll up. Called into PODS for help. Voice mail hell for about 45 minutes until I got someone live on the phone. I said, "This cannot be the first time this has happened" and the girl kinda laughed. She said someone would come out, she called it a "lock out visit". All this was Wed. afternoon, first time someone could come out was FRIDAY. I was not happy but it is what it is.

I am trying to solve a problem with my sister's PODS account because she is physically and mentally unable to do so herself. I have called the billing department with no results. I get transferred to various people and leave voicemails none of which return my phone call. I've gone to the PODS location where the container is and even the manager there is not able to get any further than I am. I can't believe this company can exist on the type of customer service that it provides. Very unfortunate.

I needed a moving service and went with PODS because of the name brand recognition. I did the booking online and they have a good user interface. I had to move the schedule a few times because the container was delivered to my old residence and then it was moved to my new residence and then it was picked up. Doing all that was extremely easy and very simple.

I requested a 12-foot container from PODS. The reps were very helpful and they understood when I had to change my dates and stuff. Then we had issues with the pickup and they did the best they could do to place the POD on my property. They were very understanding and helped me solve my problem. It was a pretty good experience overall.

We were moving so we needed a pod and then move it. I booked online but I did speak to a rep and he's very knowledgeable, cordial and very good at his job. I got the 16 footer container and their quote was exact. Other companies were still trying to add stuff to their quotes. The container was immaculate when I got it. We had three big rain storms came over that week and when I had it, it never leaked. I received a call from the driver when they're about 20 minutes out. He went over the instructions he had and I confirmed them. The pod was placed exactly where I needed it in each time and they did exactly what the instructions were to do. Everything was excellent.

PODS held our furniture while we refinished the basement. I booked online and it was easy and straightforward. I got a 12-foot container and the guy that picked it up was nice. I watched him do it and it was interesting how they did it. They also made sure if I had any questions. It was good. I would do it again if I had to. It was convenient.

I rented a pod to store my mother's household items until I could take care of them. All the interactions that I had with PODS were professional and I got the results I wanted. Also, the container was clean, it worked well, and it was delivered in the place where I wanted it. The driver was very accommodating. I needed it a certain day to be picked up and they were able to accommodate me. My experience has been quick, efficient and professional.

I used PODS' moving and storage services. I tried booking a pod online but I had a little difficulty with the site so I ended up calling. When I looked at the schedule, it was saying they didn't have available dates but when I called them, I got a different answer. But the call center was great and I ended up requesting for a 16-foot container. Also, the driver was friendly. He checked to confirm the placement and put it where I needed it to be. It was a good experience and I was happy.

I had the PODS container dropped off at our house. It gave us a way to load everything into it and clear out the house so we could show it to sell it. It's more convenient versus trying to load things into a truck and move it into a storage unit. Also their pricing was good for what we get for moving and storage combined. I booked online and it was really easy. All is clear – the different size options that were available and how the pricing work and then the account was set up for when you wanted the pick-up, drop-off, and delivery.

On 7/19/17, I ordered 6 8'x16' pods for a move from the Dallas, Tx area to the San Diego, Ca area. Well... It went downhill from there. Move forward to today... I had 2 pods sched to return to storage & 4 pods sched to be delivered afterwards on the same day. Today, 7/25/17. The service center sent the pods to the wrong address. Called me. I told them the account had been updated with my home address 2 days ago because the management doesn't like dealing with Pods and won't allow them to drop pods there. Ok. I'll get a U haul and transfer my items to pods at my house. They sent 2 drivers to the updated address with 2 pods on their truck, Couldn't put them down, because they hadn't picked up the pods waiting to go to storage. The manager had no idea there were 2 pods sched to be picked up. Wrong address/unknown pick up. It gets worse.

We used PODS as a temporary storage in our front yard and then in moving to a new house. Because of the options available and the price, we chose PODS. I booked them over the phone and the interaction with the representative was fine. The container was clean, sturdy and we had no issues with any kind of leaking. We were a little tight on size but that was our own misjudgment of how much stuff we owned. The drivers were professional, friendly and efficient.

I needed to rent a 12-foot long temporary storage after I did some remodeling in the house. I made some other phone calls to get rights and everything and I just chose PODS because I was familiar with it and for the convenience. I booked it both online and on the phone because they were having trouble that day with online. So I called them and that’s when they booked me up over the phone. I had a very good and painless experience. I would recommend them to other people.

I was moving so I ordered a 7-foot pod. It was all I needed to put my stuff in for five weeks until my apartment was ready. I booked over the phone and everybody was so nice to me and patient because I’m 71. When they gave me a phone number, they read it slowly for me so I could write it all down. I had Rock and Rob both times and they're my favorites. The people here didn’t want the pod to be left overnight because their employees park back here so Rock and Rob brought it early Saturday morning. We unloaded it in short order and then it was gone in a heartbeat. Everybody here loves PODS, the management in particular.

I was reinserting some floors in the house and needed to rent a pod. I've had PODS a couple of years ago so I chose them and booked over the phone. Their rep was good and I booked a 16 by 12 container which has a good quality. The drivers were both professional and did a good job. They came and dropped it off with no fuss and wuss. It was an overall good experience.

I understand that I should have read over my additional $10k policy that I purchased. I never thought that my policy would not include infestation. Everything in my pod is ruined. There is mouse urine and feces and roaches over every square inch of my contents in the pod. BUYER BEWARE!!! I contacted Pods. The customer service told me not to worry. Do not touch anything and take lots of pictures. It took four days to get any response. On the fourth day, I received an email at 5:02 telling me after an investigation they are declining my claim? Investigation? I never received any phone calls concerning the "investigation". This is a joke. Never do business with Pods!

PODS was simply too good to be true. From the easy to navigate website, to excellent customer service, fantastic initial delivery guy, easy temporary summer storage, more than fair price. All was great UNTIL we got our date for our home closing and needed to retrieve our POD with basically everything in our life inside of it. Having been originally told two months ago to give PODS 24-48 hours advance notice to have our POD delivered, I decided to call 72 hours in advance just to be safe after receiving our closing date a few hours ago. Well, this is where everything went south.

I booked with PODS through online and over the phone and every interaction with their reps went very well. However, their website was a little bit ambiguous in terms of changing drop-off dates and pickup dates so I needed some assistance personally. It wasn't easy enough for me to get in there in about a few minutes' time and figure it out. Another thing that was difficult was trying to get a representative. It took me 30 to 45 minutes for somebody to pick up every time I called in the afternoon and that was definitely a pain.

We needed something for storage and PODS was convenient. I booked them online although I still talked to a representative because I wasn't sure about the size I needed but that was easily done. We got the size 12 and it was great. Everything was secure inside and it never left my driveway. The guy who left it was helpful as well.

I’ve used PODS before and they did a good job. This time, I rented a pod which they took for a while so I could pack up some stuff to clean the house out before I put it in the market. Then they brought the pod back to my new house. Booking with PODS online was very easy. The only problem I had was trying to change the address of where I wanted the pod delivered because I ended up buying a different house than I had originally planned on. PODS fixed the changes though it was a little bit longer wait than I expected. But once I got somebody on the phone, they were very helpful.

This is the second move I've done with POD and most everything has gone smoothly. They were a day late delivering the POD I guess due to a closed freeway when the company dropped off my empty POD at the beginning of the move. The problem is that I could not get the door open. Boxes and furniture had apparently shifted badly. I talked to the driver right after delivery and he gave me a few hints to open it which did not work for me.

I was moving and I was recommended by somebody who were using PODS. Booking it was easy, the representatives were very good. I got the biggest pod I could get. It was clean, sturdy and made me feel that my stuff was safe. I’d recommend it, they got the job done.

I was moving and building a house so I had to put my stuff in storage for about two years. I like that PODS came, dropped the container off, picked it up then dropped it off back instead of moving it a million different times. I booked with them over the phone and their rep was very helpful and found me a better deal. The container I got was a big one and was in a good condition. The guy who dropped it off was very nice and put the container where I wanted it to go. It was a good experience. Everything was taken care of really well, for the most part, and I would recommend PODS.

I needed to store my stuff for a month and PODS was the most convenient because I didn't have to keep loading and unloading. The pricing got a little complicated and I had to call and talk to a guy on the phone who told me he would be able to get better pricing but he could not. I ended up doing everything online and it was nice and easy. The container I got was perfect and the drivers who did the pick up and drop off were very nice. It was a good experience and I'm happy.

At the time we needed the storage, we still didn't know where we were moving. So, we needed something that would work out better versus having an actual physical location somewhere that we would have to repack again and again. We booked with PODS online and it was fine. If I had any questions, I had no problem reaching someone over the phone and talking to them. It was also easy to set up the appointments to go in and out of our pods 'cause I had to do that several times and there was never an issue or delay. I probably could've gotten a smaller container but the size is fine because we still had room. It wasn’t overwhelming like everything was packed so tight. Also, the drivers were great. They were on time and professional in loading and unloading all the equipment. They stored it at their facility and then dropped it off at our new location. I would definitely use them again in the future if we need to.

This is the second time we used PODS.com. The first time is mostly smooth. We selected PODS for the convenience but the results from this experience tells us never again. They cannot be trusted to deliver on time, and while representatives on the phone are courteous and respectful, they are unable to execute and solve problems.

Booking online with PODS was easy and they can deliver on a weekend. We used the container we requested in our garage and it was the right size for our needs. It was a roll-up just to store our stuff while we're getting new carpeting. However, they couldn't pick it up before my billing cycle. I tried to get it scheduled for pick up with their reps and it went fine and they got me what I needed and made sure to put in the refund that I was due. The carrier drivers called to let me know when it was going to be delivered and they were great to work with. It was an easy, simple and good experience all in all.

I rented from PODS because of their reputation. I booked the smallest container and everything was good with the driver. The office and company where I had to stuff the pod where the delivery company came to unload were very, very nice and helpful. I would do it again if I needed to.

I was moving and booked a 16-foot container with PODS online, mostly for the cost and also for the convenience. Their service is a great concept. If I had booked with a moving company then we would have needed to have everything ready on the day that the movers came. But with PODS, we were able to load the pods as we could, then the PODS guys picked up the full pods and delivered it to our new home. The fact that we could have the pods for a whole month was very nice and we had enough time to unload it. But if I could do the booking all over again I would have ordered two pods, one for all the big furniture and the other one for all the boxes.

There weren’t a lot of options in my location and of the options we had, PODS had the best price. I rented one 16 footer pod from them and kept it outside of my house for a remodel. The delivery was perfect and exactly as I had requested it. They set the container up perfectly, the door was exactly where I asked for, and the location was exactly how I asked for. They were great. I had a good experience overall.

PODS could provide on-site storage at our house so I chose them. Their website was easy to navigate but when I requested for a 12 container they delivered a 16. I called them to say that they delivered the wrong one and I didn't want to pay for a 16, all I needed was 12. They were nice enough to say it was totally their fault and they would only charge me for a 12. The container was in great shape. It was clean and sturdy. We had rain during that time period and the container had no leaks.

I needed a pod to store my furniture until I did some remodeling in my home. I knew that PODS would put the POD in my location instead of me having to go to a different location to move the furniture, otherwise I would have to fund a truck and move the furniture. The PODS rep was wonderful and their people were really helpful. I got an email right away saying that was set up and the window as to when the other PODS representative in my city would call me and set up a time or let me know that they were coming. We also talked about my needs and what exactly I was doing. They offered me the different container sizes and they suggested the perfect one for me. I got the biggest one they had for three rooms.

I got the largest pod from PODS for storage because I was moving. I chose them because they had a special on their pricing, which made them the most cost-competitive. The whole process has been very easy. The rep that I talked to was very good. The drivers were all very nice and asked me where I wanted it or when they were dropping it. They made sure I was happy with it. They checked the door to make sure I can get the door open which was good because it was a little tricky. They were very accommodating and they exceeded what they promised to do as far as timing and giving me access to the pod. It was all very good and I don't have any complaints. It was an excellent way to get through the process and I'd recommend it to anybody.

I was moving out and I chose PODS because I have seen their units and my daughter had used them for on-site storage a couple of years before. I got a 12-foot container and it wasn't big but I could fit a whole apartment in it. I had them bring the pod to my apartment, then we loaded it up and they took it to their storage yard. A couple of years later, I was able to access it about three times. They were very nice and everything went as scheduled. Just recently, we emptied it there at the yard.

PODS was recommended to us by a moving company and booking with them online went smoothly. We got the largest container, loaded it up and delivered it to the new house. Both the drivers that picked it up at our old house and delivered it to our new house were great. They communicated very well. They called before they came, got there when they were supposed to, and took care of everything we needed. Then we got a couple of follow-up phone calls or emails afterward. PODS has exceeded expectations. We'd do it again if we need to and I'd recommended them.

We were building a house so we needed PODS for both moving and storage. Going with them was cheaper than a storage unit. We booked online and their website was easy to navigate. We moved our stuff into the container then we stored it for almost a year. I spoke to somebody over the phone and they were helpful. The drivers did their own thing. The container we requested was really big since it had all our household storage in it and it was good. We had some mice that got into it while we stored it but it was also stored out on a vacant property, so that's not totally surprising. Overall, the experience with PODS was great. They are very easy to work with and everything went smooth.

PODs was great, but it took a while to get my pod. I got the closing date so I want to give it some day. It was just a very busy time of the year when I moved. But, they were great people that worked and did a fabulous job. I even hired the movers that did it through them, and they were incredible too. I got divorced and moving out since it'd be easier for me because I purchased a new house. So we sold the other house and there were 21 days in-between getting out of one house. Then I had to stay in a hotel for 21 days so we tasked the pod, to begin with. They dropped it off and picked it up right when they said they would and they stored it for me for the 21 days or a little longer than that because they couldn't get it out right when I wanted it. They then brought it back to the new house and the guys came to unpack it that same day.

I had PODS for moving and storage for convenience. I booked over the phone a 16-foot pod and it was the correct size for my needs. I got it in a good condition. It was clean when I got it and there were no leaks in it. Also both of the drivers were friendly, helpful and made sure where I wanted the pod. Everybody was courteous and met all the needs and made it as requested. They were very good and professional.

I read reviews on PODS and they were all good so I chose them for moving and storage. Booking online was very easy for someone like me who's not really very computer savvy. It's very self-explanatory and I could pick the exact day and time that I wanted the pods delivered. It all worked out. They called the night before to verify then we're given a window of time and they were always there within that time. The drivers were very pleasant, very professional and they all knew what they were doing. But I had to plan two weeks ahead since they were busy so it's not something that I can call today and get tomorrow.

We had a 12-foot temporary PODS dropped off and sit on a site that we originally were housed in. I booked it online and talked to the reps over the phone. They were very helpful and efficient. Then, when it was time to move, I scheduled the pick-up through the customer service call center and everything went very well. Overall, it was an efficient and excellent experience.

We did a quick move and we felt that PODS would be the best for our situation. I booked it over the phone and it was fabulous. Everything about it was smooth. We went with the large pod and it was perfect. We had the pod for one month on our property, and then they moved it to the new property. The driver who picked up the container had an audience since my kids stood by and watched him do it, and he was great.

PODS was recommended to me by the insurance company for my household storage. I booked four 12-footer containers and they were clean. Although one of them came off at the bottom, it didn't affect our belongings that we had in them. The crew that picked up the container was nice and polite as well. Everything was nice.

We were in the middle of a move and we used the delivery of a 16-foot driveway PODS unit to help us get things sorted from the house, clear the house enough to get the house ready to show, store some things that were going to the storage unit, and sort things that were going to the new house. The containers were clean and in a good shape and it improved our flexibility to get things out of the house and give us a staging place to transfer things to storage and to the new house. We chose them after we watched a couple of friends use them and we thought that it would work in our favor. We booked them over the phone and we're happy with our interaction with their rep. They answered all of our questions very well. The drivers efficiently delivered and picked up the containers. We ended up not doing the final transfer like we had originally planned, but the whole system served us well and we were happy with it. I would do it again.

I thought PODS would be a simple and inexpensive way to move. Like many companies they are not full service. I told the PODS rep. exactly how much belongings I had and he said their largest pod would hold them. They recommended a packing, moving loading service. This service took all my info and contracted another local company but gave them incorrect information - they didn't know they were packing! They showed up with 2 guys when I needed three, they were slower than molasses so I did as much work as they did. Then the POD wasn't big enough so I had to rent another truck (there were no more PODS available) and another storage space.

I ordered a pod from Pods. I wanted the facing my building. When he dropped it he said, “I will move it away from the wall so you can walk behind it and load it.” It began pouring so I told him I would call to have it turned right. When I called he said I accepted how he put it down. It was raining so bad that he put it down and was advised that I would make a call. When I called, customers was so rude and said for a charge they would turn it correctly. I asked it be facing my building. The lock did not work correctly. I will make sure everyone knows that if there is an error on there, you will pay to have done correctly. When I called customer she might as well called me a liar. She talked to the driver and he lied. It she believed him. I am the customer.

We had sold the other property and were moving so we needed to store our things for about three or four months. We were remodeling another property at that time. I went online to reach out to PODS and their website was easy to navigate. PODS cost was more reasonable than a lot of other companies coming in and taking our things. We liked the idea that it was going to an environmentally safe and controlled area. We packed our things and I know it's in there. No one handles it or touches it.

I had to have a place to store all my stuff as my garage got resurfaced. So I rented a storage unit from PODS and put all the stuff in the garage in it. I called over the phone and we did the information there and they gave me an account to look it up online. It's really easy to navigate their website once I had the PIN. The only problem I had was I needed to get the pod as quickly as possible but it wasn't available so it delayed the job a few days. Then all of a sudden, it became available and by that time, our contractor already booked something else in its place.

PODS is very popular so we see them all around. When I went to Google and researched, they were the most reasonable and they were very professional too. But when I started booking online, their website was not fantastic. It wouldn't let me in half the time and it was annoying. I then had to wait 20 minutes to get through when I called. We used them twice, and it was like that every time.

Honestly, this experience has been a complete nightmare, and I would not recommend this company for anyone's moving needs. When I reserved the pod for 7/8/17, I was told, "Take as much time to load and when you're ready, call us and we'll pick it up." Okay, easy. I live on a city street, so I went to the city and got a city permit which is good for 10 days. I paid and picked up no parking signs for 3 days since we knew it would take us a maximum of only 2 days to load the pod. We call at 9 am on 7/10/17 to have the pod picked up, and that is when the nightmare service began. The PODS company said the very earliest they could come is 7/21/17 (11 days from the date we wanted it picked up). Unacceptable. More importantly, our city permit is only secured until 7/17/17.

My husband and I have moved across the country a few times. For this move from Texas to California we were excited to use PODS so that no one had to drive a U-Haul truck. Mid May I scheduled everything for the POD and that went smoothly. Drop off in TX May 16th, pick up in TX May 28th, transport to CA for drop off on July 7th and pick up in CA July 10th. Everything went smoothly with the Texas portion of the rental. On July 5th, I got a call that the company had a logistical error and that my POD would not be delivered until July 13th. Their excuse was that the July 4th holiday was not taken into account. I don't understand how a ONE DAY holiday results in a 6 day difference for delivery. We have two kids under 4 years of age and all our furniture, clothing, etc. is on the POD. The person on the phone said someone would contact me about "compensation" for the inconvenience.

PODS was called to schedule pick up, which was arranged between 7-7 on July 15. When driver didn't show up by 6:30, called to inquire. Was told he was running late by another operator. Called the next afternoon when driver still hadn't arrived. Was told the original scheduler messed up and the pick up hadn't been entered. Also told it couldn't be picked up until Tuesday and we'll have to pay for another month of use now. We are being charged for the company's own error/deception (note that we were told by the second operator that the driver was running late). We have documentation and are determined to fight this scam of the consumer! Do not support this business and their deceptive practices! PODS takes advantage of its clients.

We moved ourselves and booking PODS online was really easy and a great experience. They put the big container exactly where they were going to and it was nice and clean. It was basically new. We had it in our driveway and then moved it to the new location. I liked the fact that we could slowly move out and get rid of what we didn't need. I would use it again and I already recommended it to people.

We were having a lot of work done in our house like having a new carpet and paint. I wanted our good furniture to be secured and not suffer any more dust and stuff so we thought of putting them in a pod. PODS was the only one I knew 'cause I had seen their trucks in various places. Our son used them for a work that he had to do too. I did the original order over the phone and their rep helped me understand what I needed and explained the charges. We had the smaller pod which was adequate and it worked well. The drivers who dropped the pods were also great and helpful.

I booked online a moving service from PODS for convenience and requested a middle sized container. It was clean, sturdy and in good condition. However, I should have gone with the biggest one. I had to make some changes and at the time, there was something wrong with the site, so I ended up talking to someone over the phone and they were very helpful. We had tried to change the date and location of the drop off. But the driver, the one who dropped off the container initially, still had the old information and was hesitant to try to move the pod to where we wanted it, which it ended up being fine.

I needed storage for four months and went with PODS because of their availability. I booked online but I talked to somebody over the phone at one point and they were very responsive. We contacted them back and forth with emails and calls and they were very professional and courteous. We requested a 16-foot container and it was sturdy and weatherproof. Also, the delivery guy was awesome and was right on time. I think if I put a quarter out on the yard, he could have dropped it right slap on the quarter. If I need them again, I'll definitely call.

I've seen PODS around and they had hard-sided pods instead of canvas or fabric. I booked online and it was a reasonable experience. I got a small 7 x 7 x 7 pod delivered and I had a hard time filling it up which was a little odd. I was stowing things in boxes, and I have a lot. I was concerned about the weight and I didn't want the things on the bottom getting crushed. So I had to finagle some stuff to protect the lower items from the weight of those that went above it and that worked out well. We stored it for about eight months and the sturdiness of the container was more than adequate. Then I have them redeliver it and everything seemed to be in good order when I got the things back and the box was clean. I got it emptied about 6 months later and they picked the pod up.

We like the reputation that PODS has. I booked them online and it was very easy to get through everything. We got the 16-foot container from them and it was in good shape and the right size for us. We filled it up, had it stored for about 30 days, and then we had it delivered. Their drivers were very friendly, professional and did a great job. I told the guy who picked up the container where the sprinklers heads were and he put a metal plate over where one sprinkler head was that he thought he might have to go over.

PODS said I could park the storage bins on the property which was convenient. They were great. The drivers came in, dropped it off and picked it up. They were not very talkative but they did their job and then they left. I received two storage bins from them. They're clean and safe. I had a lock that I put on there. There were no problems at all and it was a good experience.

PODS is simply perfect. It was referred by a friend and the pricing seemed right. It worked out for what we needed. They have great products. I had both their moving and storage service and it was a great experience. I was really happy with it. I booked them online and made several edits over the phone throughout the course of the duration we had the pod. I originally got the 12-footer and upgraded to a 16-footer pod. I spoke to two different people on the phone and they were very easy to work with and were able to basically provide me with the edits that I needed immediately. Also my pod was clean and sturdy and everything stayed in perfectly without any shifting. I've definitely recommended PODS to several people who I know are going through moving and I knew they've actually used them.

I needed a moving pod and storage, and PODS was a lot cheaper than anybody else in the area. Their website was very easy to use. I especially liked that I can look into invoices because I had the pod for three months until I got to my final destination. Originally, I booked with them online but there were some complications of how I was going to have the pod moved and where it was going to be stored. So I had a representative reach out to me and called me. Everyone was cheerful and very informative.

I used PODS as I heard really good things about them. My daughter that lived in Florida had used it when they moved to Oregon and was very happy with them. I booked over the phone and the reps were very nice and helpful. They answered all my questions too. I got a 16-foot container that was very clean and absolutely perfect. It has room enough for what we needed. The drivers were very helpful, polite, and tried to go out of their way not to knock down branches. The guys that I hired to unload were johnny-on-the-spot and didn't waste a second. They got in, did what they had to do, and got out. Overall, it was a very good experience and I would recommend them to anybody else I know who's moving.

We were moving and needed on-site storage and re-delivery of our stuff to our new place and booking with PODS online was quite easy. I'm also glad that I was able to set up the dates I need and everything else online. We got a 7x7 container and it was in a fine shape and it was clean inside. The two drivers I worked with were pleasant and knowledgeable. We have a driveway but didn't really have the clearance the driver needed to unload it so he was all apologetic and put it on the street in front of our home. But it all worked out in the end and overall PODS is an easy storage solution.

Somebody recommended PODS to me and I tried to book it online and I wasn't successful, so I did it over the phone. The rep that I spoke to was very helpful. She told me what I needed and what size to get and what the price differences were. I got the 16 feet and she told me I had to get a permit from Arlington County. She knew all the rules in the county. Thank God I didn't get the smaller one to save $40 because I could have used something bigger. Both of the drivers were very nice. Overall, it was a very easy experience and it worked well for me.