PODS Reviews

Using PODS was the most economical for us and we felt more comfortable packing it ourselves. We got a one-pod trailer and storage from them and they were always very polite. Everything worked out great. I had a good experience with them and we'll use them in the future if we need to.

PODS had me being able to have a moving truck in my yard while I moved. It was convenient. Booking the container online was user-friendly and I didn't run into any problems. It gave me a confirmation, sent me reminders, and all the billing was also online so I knew exactly what I was paying and when I was going to pay. I got the standard container but the only thing that bothered me was that there was a little slide thing that you slide over and then put your lock into and there should have been two of them to make sure it was secure. One of them was broken. Other than that, I got a call from the drivers prior to them arriving and they were very friendly and helpful. They also clarified where I wanted the pod and then when it was there, he called again to triple check that it was exactly where I said I wanted it to be.

Someone asked me to get a pod for storage. Getting one was a short-term solution thing and it was easy keeping the pod on site. I did the booking with PODS over the phone, and I spoke with a professional, courteous, and helpful representative. But then when I needed to reach out to the actual location that was supplying us with the pod, I had a problem getting the person because it was going back to the US where they are located, and I found that a little frustrating. The pod was perfect for what we needed. And it was clean and seemed fine to me. We had a few issues that happened a couple of times where a driver came, didn't have access to the spot and left. But the two drivers I interacted with were awesome.

I booked the 16-foot pod online then the driver called me before he traveled and picked it up. I would needed time, but they dropped it off where I wanted it to be. And they picked up without any issues. I had very minimal contact with the driver, but everything was smooth and professional. The cost of the unit is fair. But the cost to have it dropped off and picked up increased the price a lot. But that’s understood because of they need to have truck and a driver and carry it out and travel. If someone really needs something like that, I highly recommend PODS. But if someone wants to look for storage, there may be other options.

PODS was fantastic. I didn't bother comparing them with others. I got the 16' container which took care of everything I needed. Everything was great. I'm happy and with any luck, I won't need them anymore.

PODS brought the unit the day they were supposed to. We had set up for it to stay there for five days for us to load up. I had my help show up and we had it loaded by that evening and we wedged every little nook and cranny with something. There was no airspace left at all in it and we hung one of those moisture things in the back of it. And when we shut the back door, we had a mattress we saved for last and we had the door roll up on the inside. As we pulled the door down, we were pushing the mattress up and got it in there and it was wedged tight.

PODS was great. I needed their storage service and I booked their largest container online. I could use a bigger one but that was not possible. Then I called to verify my order. Booking with them was easy and things worked out. Then their drivers came and dropped the pod off. They knew exactly what to do. I had to keep the pod for several more months than I had planned but that wasn't their fault. Since I was automatically billed every 13th and I set the pickup on the 17th, I called to see if there was any way they could pick it up without billing me for an extra month. They said didn't do that so I was billed for the last month even though I wasn't supposed to be and they just credited it. PODS addressed everything I needed and I have recommended them.

I needed two of the big PODS and I did fill them. I feel my things are safe using them and they arrived here with no damage too. The only issue I had was the scheduling because as soon as they were delivered, we unloaded them within 24 hours, but it was two weeks or so before they could pick them up. I called and asked if they could pick it up earlier and they checked and there was just nobody who could do it but overall their staff was courteous and professional.

Back in July 2017, PODS dropped a container with my household goods at their Seattle warehouse from what they estimated was 8 feet. It landed on a short side, and then got flipped by their personnel to the roof side, pretty much destroying all the furniture inside. They refused to pay the well-documented damaged estimated at over $18,000, which were then paid in full by my home insurance, MetLife. This is the worst company to deal with that I have ever come across as a customer.

I rented a storage container and had it brought here by PODS. I got the biggest one, which is what they had to go cross-country. They were the most convenient and had relatively low price compared with other companies. Any interaction I had was excellent. They were courteous and helpful. When I have asked them to change the pick-up time, they did and it was great. The drivers were wonderful, too. The container was absolutely clean and sturdy. We had it moved from Rhode Island to Central Florida, Ocala. Then, two or three weeks after it arrived, I went down and checked it out, and everything was perfect. Nothing had moved or shifted, and everything was just like I had it when I packed it. They had it waiting for me. PODS was a perfect choice and I'm very pleased with the complete process.

We were moving but not into our house for two months so we needed storage. We were looking at the options that we had for storage and moving and we realized using a storage we would have to move our stuff into there and then out again. So that would involve two big moves on my husband and I and so we did a research. With PODS we put it in and then it gets taken away and then we take it out and we realized it was half the amount of work so we chose it.

We were moving from Colorado and I needed a storage facility because we were moving into a temporary housing until our house was ready. I didn’t want to unload and then have to reload another truck and then have it delivered. With PODS, I got my stuff loaded in the pods and then they delivered it right to our house. The containers were sturdy and the one thing I really liked about these pods was that they were clean inside and temperature-controlled. We had some artwork and a little furniture there that we didn’t want to be sitting outside in North Carolina in the summer. Dealing with PODS was perfectly fine. Everything went smoothly and I got deliveries scheduled properly. It was also easy to place my order and track it. I booked online but then I had to make some changes, and I had to call in to do that and the rep was very helpful. I would use them again.

We got a small container from PODS and the cost made us choose them. I had a good experience with the website, but I ended up talking with somebody to make sure I got the right container and size. I really wanted a container that's a little bit bigger, but they don’t ship that one overseas. We had to go with the smaller container, but it worked perfectly. Whenever they pulled it off the boat, they put a hole through and damaged the container. But the driver who delivered it and picked it up was amazing and super cool, and spent time with my kids showing them how he took it on and off and talked about how he used his remote. They got to watch the whole process of him putting it in place, and he was really patient. We recommended PODS to the lady who just moved from a town home right next to us. She used them and loved them, too.

I got a storage from PODS for a non-profit event. We’ve used them in the past, and they actually donated the pod for this year's event. We just used it for one night. It’s large, white, and it was super clean. The driver dropped it off a little late. But he was very nice and apologized for being late.

We ordered a POD unit online back at the end of April, 2016. We spoke to a customer service rep about the unit and what we could expect. We were told that the unit would not allow damage to our property from the outside elements as we were not sure how long we would need this to store our belongings. Our house sold in November of the same year so the majority of our home was not packed into the unit until November of 2016. Our new home would not be ready for us to move into until December of 2017.

We had PODS deliver two containers and had them stored for a couple of weeks. It was convenient. It was easy booking one of the pods online but there was an issue the second time so we had to call them. Everyone was really nice, answered our questions, and were helpful. The carrier drivers showed us tricks with the door and told us how to pack the containers so that none of our stuff gets damaged. I would recommend them.

When I think of self-moving, I think of PODS. Talking to their rep when booking the pod was fine. She was pretty patient with me. However, I ran into a little bit of trouble booking the size of the container. I told the rep that I had a three-bedroom house but I didn't have a ton of furniture, but there was a lot of garage furniture. She said that most people get the largest which is 16 by 16. It didn’t dawn on me what the size of 16 by 16 was because I was thinking of the other company that I had used which was a semi-trailer.

I liked the pricing of PODS. I booked a 12-foot container from them over the phone and used it for storage and then we had to move. The container was almost as long as our driveway. It was in good shape, clean and there were no holes. However, I had a problem with the metal piece that I have to slide over to go and slide before I lock it. I had to wiggle it around. Other than that, their reps were friendly, helpful, and answered all my questions. When the container was picked up, the driver was nice and friendly. The billing went okay and I wasn't charged more than I was told. It was a convenient experience all in all.

I was storing something temporarily when my house was being renovated inside so I rented a container from PODS. They are the only company that I know of that actually brings the container to our driveway. I called them at one point to be clear on what I was doing or what they offered and then I completed the booking online. The rep was very helpful. The driver called when they were coming to deliver it. He delivered it and it was there when I got home. The same happened when they came to pick container up. It was really amazing because the container was placed exactly how I asked them to do it. It was also clean and not banged up. PODS makes it very easy. It was very painless for a painful situation that I was going through. It was very accommodating and I appreciated that.

I liked PODS' price so I went with them and then I booked over the phone. Most of their reps were nice, but a little bit misleading. The first time when I got my pod, $10,000 was included. Then I upped it to fit $20,000 because he said it would be about $15 a month but it turned out to be $69 a month and I'm not happy about that. Then the second time I called when I returned my first pod, it was within a five-day grace period. I was supposed to get the whole month back, but I only got $90 back.

We used the moving services of PODS as I had a friend who had used it in the past. I originally booked it online, but when I called to have them pick it up they couldn’t because there's the problem of hurricane in Florida. They were going to charge me for another month. So, then I just used it to move a couple of times more. The unit we got was a container with a rolling door. All of the drivers were great. They did a great job, were very attentive and friendly. If I have any complaints, it’s with the central office in Florida. I wish they had had local offices, because when they had the hurricane and everything was closed, we couldn’t do anything.

We had sold our house and we were moving to an apartment temporarily. We didn’t want to move twice, like move to a storage and then move out of a storage. So, I searched for PODS online. Their site was user-friendly and we got the largest container size. It was the right size for us and it was very clean and sturdy. And the driver called me to let me know they were on their way. It was a good experience overall.

PODS is very convenient and affordable. Because of the time frame of our move, I didn't want to rent a storage unit to where I had to unload everything then load it back up and move a few times. I wanted to put our stuff in the storage pod container and then have it done one time. I talked to somebody from PODS over the phone and he gave me a lot of information. Everything went fine and was good.

I hired PODS for storage since I’ve used them before. My daughter booked the 16-foot pod online and it was clean. Plus their drivers were very, very nice. If I need the service again I'll be sure to call them.

I had to move and rented two 8'x8'x16' containers from PODS. I didn’t see other companies that even came close to what PODS was offering. I moved 60 miles away from where I was so it kept me from having to run down, dump the load off, and go back. It saved me a lot of time and a lot of gas. The pods I got were both in good shape. There was an old one and one newer design. I like the new design better because it had better hooks in it. I stuffed them both and still had stuff to move. But it was just a matter of overlapping and moving into my new place and having my stuff ready. I could’ve maybe used four of them.

I got PODS by recommendation of previous consumers. I booked it online originally and then I had to make multiple changes and I did those by phone. The representatives were alright except they gave me incorrect information on how to pay which I later found out was incorrect. They told me it had to be paid by credit card and that was the only way and when I went and looked, otherwise, that was untrue. I could have paid by check because I didn’t want to give my my credit card.

We rented a pod from PODS when we were in a process of moving and they delivered it. There were similar services available but PODS seemed like the most reasonably priced and they were able to do the drop-off and the pick-up according to our schedule. We filled it up over a few days, and they picked it up and took it to a new location for us. And then, after we emptied the pod, they came and picked it up. The drivers were great. The folks that dropped the pod off did a great job and the lady who brought it to our new place and the person who eventually picked it up did a good job as well.

My basement was flooded by the hurricane. It's a furnished basement and we had a bunch of furniture moved outside so the repair work could be done. But we needed to get them out of the weather so I got PODS for storage. The agent took a while to answer when I booked over the phone but other than that, everything was good and he was friendly. I got the smallest container and the size was more than enough. It was clean and the sturdiness was good. When the container was dropped off, we had so much crap in the driveway but the driver was really good about trying to weave in and out to get the container where we needed it. All in all, PODS is a good service and a good value for the dollar. It was cheaper doing it that way than hiring a moving and storage company to come pick up the stuff, take it to a storage unit and then have it brought back. I'd recommend PODS, especially if you have some temporary storage needs.

PODS is an excellent service. I used one of their small containers for storage while I was having some work done in my house. I booked it online and then someone called me to finish it up. The representative was professional. The pod was adequate and in good shape. I wasn't there when they picked it up, but I was there when they dropped it off and everything was done according to specs. I also had used PODS a couple of years ago. And everything has always gone fine when I've worked with PODS. I've always been pleased with their service.

We've used PODS years ago. When had the pods, we picked them up ready for the month and so we didn't have any issues. So when we decided to use move again, we used them again. We booked with PODS online but we also spoke with a representative because we had to change the dates from the day we originally had to be delivered back to the new place. The rep was good and got the job done. They did exactly what we asked them and it was a good experience. We had a 16-foot and a 7-foot sized containers and I had them store some stuff for five months. The drivers were very kind, nice and helpful. They picked it up from the old house and they dropped them off in the new place, exactly the way it was planned.

I had a two-month delay between filling my house and getting into the new one as it was still under construction. I booked a 16-foot container online and booking was flawless. I also dealt with their reps on the phone and they were always very professional. PODS delivered the pod and I filled it up. The container was clean, sturdy and the drawer worked fine. I like the option that they have a light ceiling so I could see things and that was helpful. Then they took the pod away, brought it back and picked it up when it was empty. I also requested some blankets.

I used PODS to move from one home to another home. It was cheaper and it offered me to have it longer than other companies. I got the biggest container and it was clean and durable. We had a big rainstorm come here and it didn’t leak. Also the representative of PODS was very friendly. We even actually got off topic that we started talking about personal things.

My daughter and son-in-law used PODS and I've heard good things about them. And so, I like them. We didn't use them last time we moved, but we thought we'd use them this time and we were very well satisfied. We had a pod delivered to one house and a week later, we had them delivered to another house. I booked the 16-foot container over the phone and my interaction with their rep was perfect. He told me everything I need to know and the cost. And then, he sent me an email with all the details that they have in writing.

I’m in custom home building and I’ve used PODS before with our customers. We had two 10x20 pods that were brought to our house we moved out of and then we built a new house and had the pods brought back out. They were perfect for what we were doing. One of them looked like it was brand-new and one was like it had been around a little while, but they had plenty of hooks for me to tie everything down and keep them from falling over.

PODS was very competitive in their pricing and the more I push them, the lower it became. So, they were willing to negotiate. I needed them to take some stuff from Long Island to Virginia. I booked one container and I did on the phone. The person who got everything set up for me was fantastic. And everything was on time and the amount they promised was what I ended up paying.

We used PODS two years ago and we were very pleased. We were also fortunate that we had a friend who had worked for a moving company so he was able to help us load and pack up our pod, and that was probably what made the biggest difference as far as getting our things in one piece. We like having to load the pod ourselves and I think it was probably less expensive for that route. The rep on the phone when we were booking the pod was excellent and I was very impressed with him. He seemed to really care and gave me suggestions on what to do and gave us pointers on where would be best to place the container. He sounded so sincere and very helpful. He offered his number to contact him directly if there’s any problem. The drivers were all very good and we enjoy watching them do their job and to see how one person can do all that. It's a good way to go.

PODS built a name. I got a pod for storage from them when I was redoing the house. The young man who delivered the pod was very helpful and really excellent. I had a 12-foot pod and it was what I wanted. It served the purpose. I had it for a month and I sent it back. I'm very satisfied with PODS and I'd recommend them. And although it was expensive, I had a good experience.

I recommend PODS. We had them before and we’re very happy with the way the guys handled the stuff. How they put it back on the bed of the truck and try to very minimum movement. They’re all nice guys and they’ll try to do a good job. Experience was good except one time my credit card had a new number and when something didn’t go through I told the person at PODS my credit card number had changed. The person took it down but he didn't change it. I got this notification that the payment wasn’t accepted and there was a minimal charge. I talked to a supervisor, and she was very good and she said that shouldn’t happened and made it go through. Recently we moved from Florida to Pennsylvania and we stored a little bit for a little period of time. As compared to the very first year we used pods when we moved to Florida, these pods were all updated. I had a rubberized floor instead of the plywood, which was much better and the hooks were good.

I started booking PODS' moving and storage services online but I ended up having to speak to a rep. I had trouble getting a hold of them at first. It was after the hurricane hit, so I took a dare to be able to make sure that the order was going to go through and they were great. I got the 16-foot container. It definitely met our needs and I would tell others to check PODS out. But the online experience could use some improvement. They wanted to make sure that everything was done right, and a lot of times it’s better to interact to a human. But it was a good experience. I had family members that had used PODS who turned out to be not just having a great price, but it was also super easy to get set-up. Everything was there on-time and everything was gone when it’s supposed to be. I’ll do it again.

I live in Nevada and I moved from Washington State. I had a 30-foot RV storage from the house before I left and I needed to get storage and moving services for the stuff I had in there. I did a lot of research on both PODS and U-Pak, and between the two, I saw a lot of negative references to PODS. I also saw a lot of people talking about the price discrepancy saying that PODS was expensive, and from what I could tell, PODS didn’t seem to have the length of the container that I thought I'd need. So judging from the reviews, I went with U-Pak. I got on to their online website, reserved two of their containers, got a confirmation number and paid in advance with a credit card. Then I set up my airfare to Nevada as well as my rental car.

I set up service with PODS online for a 16-foot container and their website is easy to navigate. I spoke to some folks on the telephone as well and they were great, like family. PODS has a very competitive price and is a convenient moving service to use. They were able to pick up my household goods, move them to the location where I was relocating, and then store them until I was ready to move in to my new place. Also, they offer connections with local movers to load and unload the containers so I didn't have to figure that out myself. The drivers were terrific and a few minutes early on all four times, because I had pick up and delivery twice on each end of my move. If I were to move again, I would absolutely use PODS. It's a terrific service and others should use them, too.

PODS had the size and the price that we needed when we were moving across the country. It was perfect. I booked online and then got the stuff through phone. The first rep that I talked to seemed not to know what he was doing. But once we got set up in the system, everything went really well and we had a guy who knew everything. I really like the way they called, and they let me know what was going on and everything went according to plan. PODS would be the way to move. We’d do it again if we had to.

I did some price check and PODS was the right choice for our move. We booked over the phone and their rep was fantastic. She told me everything I needed to know. The unit was brand new and we were the first ones to use it. It was in an excellent shape. The driver called before he came and told us about the locks and make sure we locked it and make sure we had the key. He was excellent.

I had two pods delivered and then stored for a little while and then we delivered to another house. The containers were clean. I booked them on the phone. PODS' website was a little confusing to me and I work on computers a lot so it’s not that I’m not techie. But their reps were very professional and helpful. The first carrier driver was very professional, too. He did everything by the book. I was very pleased. I did one pod and then I did another few weeks later. I would use them again.

We sold our house and so we had to get out. We put everything in the pods and stored it in PODS' warehouse till we had the new house built. Then they brought them over here and we moved in. The biggest thing was that there wouldn’t be multiple handling of my household stuff. I put them in a pod and I put a lock on it. When I got it back, I took my lock off and nothing had been touched. Also, their website was very good. There was a couple of occasions where I had to use the chat function and that was excellent. The one that helped me with scheduling the delivery of the pods to the house we’re moving out of was very helpful, and the one that helped me reschedule bringing the pods over to the new house was helpful as well.

I got PODS because of the convenience of being able to load it myself. I don’t like the way other people load and destroy stuff. So I want to be picky and take care of my own equipment and my own furniture. When you rent a rental truck you got to get it done in one day -- load it, drive it, unload it but with PODS we have more time and their price is better than the moving companies.

I like the concept of PODS and our move went well. The PODS agent was very helpful. He took care of the issues. We got the larger container and it was clean. Plus it was sturdy. Even the driver was fascinated on how they move that container in and out. When he first delivered it we didn't even know he's there. He happened to put it just in the right spot since my car was in the drive. I'm very happy with PODS and I would be pleased to recommend it to people.

We rented a 16-foot container from PODS and we're moving in from Dousman to Oconomowoc. Never did PODS before, but I don’t want to do movers. We ended up using PODS and the U-Haul truck because it was enough for big stuff. I booked online, and then I updated everything via my phone. But their website was a little dodgy. When I was trying to schedule the pick-up, I don't know if PODS were having downtime, but the website was hanging a lot, and I had to do it two or three times before that worked. But it was no big deal.

PODS has been a wonderful experience. I've had storage units with them for several years and we just moved to a new place, so I had the first of the pods sent over. They got a good reputation and the prices were decent. The pods themselves were very sturdy. I looked at U-Haul’s stuff and it looked crampy. PODS has these little boxes they call them and I like the idea that I wasn’t on the clock having to rush to load or unload it. Drop it off or fill it in when you get the energy and time. Once it's time, they come pick it up and then you reverse the process on the other end.

We were remodeling some stuff in our house and had to move out some furniture. I booked a pod over the phone and the rep that I spoke to knew everything. We got the big container and the driver was terrific. He gave us his number so we could just call him directly. He picked it up and delivered it exactly when he said he would. He was awesome. PODS was professional and it was all good.

PODS did a great job and we're very happy with our experience. We moved from one house to another and we used their moving services. Their price was good. And we got a pod that fits the driveway and it was all good. The drivers were really nice and very professional. I'd recommend PODS.

We used PODS for storage here at the house. I booked online and it wasn't too bad at all. I wound up getting the 16-footer which was adequate and it served its purpose. It was easy to use and it was clean when I got it. The guy that brought it took off the truck, set it where I wanted it and he went on his way. It didn’t take very long to do it and it worked out real well.

We purchased a new house and we rented the largest pod from PODS and had it moved from our house, where we put all our belongings then, and they stored it and they moved it to our new house. The biggest pod was the right one. We came very close in completely filling it up, which we squeezed every little square foot that we possibly could in there. It definitely provided the right amount of space and it was clean.

We used PODS for storage while we were moving. They were the cheapest and it was really easy booking online. I just put in my dates and the 16-foot container was dropped off when I wanted it to be. It looked like a big warehouse container. The doors were easy to open and close. It had areas that you could hook bungees and tie stuff down on the inside. It was very sturdy and as long as you stack it correctly, then everything will be safe. We had a lot of fragile stuff and we didn't have one broken item there. So if you take care of putting it in there, they will take care of not dumping it over and breaking it. We had a very good experience.

I needed a container for home personal use to store my furniture and belongings while I did construction in my house. I've seen PODS before in my development because others used their containers that said PODS.com. I read up on them and found that they were going to deliver door-to-door. That's the most convenient thing for me so I chose to use their services. When I called customer service on how to have an appointment, purchase and have delivered a pod, the explanation was I had to speak to someone first and give all my financial information, then I got to go to their website and do all my transactions through it. I know everything is on the web today but I'm more of a people person. As a consumer, I feel more comfortable with a person than always going through a website and being a little bit hesitant of pushing the wrong button on a computer screen.

I dropped off my stuff at the storage center because they couldn't deliver the 16-foot pod to my house. The person at the storage center was very helpful. Then the drivers always called to let me know they were on their way and they were always there within the time that they said. The container was in good condition and it had a couple of tie-downs aside from the straps. Everything was a pleasure. PODS was quick and precise. And they all knew what they were talking about.

PODS did a nice job and my experience with them was very positive. The folks I dealt with on the phone when signing up were nice and very positive. We rented the 16-foot pod, had it for a week, filled it up and then they moved it to our new address. I was given a few tips on how to pack, but I was a delivery driver for a long time so I had some foreknowledge of packing and having it hooked up. We had the same driver who dropped off the container and picked it up. And, he was excellent, a very nice fellow, and explained exactly what was going on. I was happy with the cost of service, although I’d like to pay a little less like everybody else. Still, everything was fine and I paid my bill. It was a pleasant customer service situation all in all and the PODS folks know how to deal with people as opposed to many others that don’t seem to remember how.

PODS advertise well. We knew about them and got them when we moved. The container we got was in good shape and clean, and our belongings inside were fine. The driver who picked up the pod was very straightforward. He was ex-military so he handled himself well and was very personable as well. He did a good job and made sure he didn’t tear up my yard while he explained to me because I wanted the pod a little bit further in a particular direction and he said he could do that but something might happen, so I was glad we didn’t do what I wanted him to do.

We're a top-notch company and so is PODS, and we like to put ourselves with the same type companies. We tried to get three pods during Hurricane Harvey and in the midst of all that, Hurricane Irma was rolling up through Florida and then to Atlanta, Georgia and the PODS corporate office was closed. I stopped by the office and their local manager went the extra miles to greatly assist me with getting the pods scheduled, set up and delivered out to me even though their corporate office was closed. Then I went over the phone and then once their office opened back up, we got everything set up online.

When we were moving, we got the largest PODS container delivered to our driveway. Then, we were able to load up everything that we didn't use. The easiest thing to do was let the PODZILLA come and take away our stuff. They took it for about six weeks. And then, they brought it to our new home, we emptied it, and they took the container back. The drivers were very knowledgeable and considerate. They went the extra mile by making sure the PODZILLA didn't tear off the lawn by putting down mats. It was totally 100% great. We want to do it with them again for our next move and I will also tell friends that they're the only way to go.

We sold our house and we were moving, so we rented two containers from PODS, a 16 footer one and another 12 footer, for an indefinite amount of time to store our belongings until we move into our new house. The containers seemed to work out pretty well - they are solid and very well-built. It has got a sliding back door that you lift up, and it is eight feet high and eight feet wide. It also got a lot of hooks in it if you want to hook something.

I was moving from California to New Mexico. PODS dropped the trailer, we loaded it, and we let them know the date when we were ready. They picked it up, and brought it over here. They kept it until I'm ready for it to be taken to the house. You can't get any better than that. Their reps were really helpful. They were the ones who convinced me to get PODS. The drivers were really, really good, too. They came out at the time they said they were going to come out. They rock.

I booked a 16-foot container over the phone and the interaction I had with the rep of PODS was great. We scheduled it and set our expectations. The container I received was in pretty good shape. Plus, the communication with both of the drivers and their personality were great as well. They were the best part of my entire experience. They mostly enjoyed their jobs and were easy to get along with. When they were about to show up, they called. However, it was surprising that moving the pod from our old home to our new home was more expensive than putting it in storage overnight over 20 miles away. We were only moving right down the street and I didn’t want to put it in storage but it was $70 price savings. That was the biggest thing that stuck out. Nonetheless, everything went according to plan.

We had used PODS before back in 06 and we had a good experience so we used them again when we moved. They’re very professional in what they do and my husband is an Engineer and he loves the way the PODS work. I think that’s why he went with PODS because he like the machine and the remote control. We requested a 16 footer but it didn’t end up being that way. We had to order a second one.

My experience with PODS was great and the fact that I had a whole month to get the job done was the big factor. I could take my time rolling the pod and I could do it by myself because I had the time to do it. Unlike another company where you get 7 days to get it done. You could still use PODS even if you’re in a hurry, because you can go at your own phase.

I've always heard good things about PODS and when I looked online to verify the reviews, I saw that they had high ratings. I put an inquiry because I needed a container for a short-term storage. They called me back and we followed up with a complete on-telephone booking with the rest of the information. It was very easy to get set up. I contracted with them for a 30-day service but it got finished nine days earlier. PODS did everything positively. They have an unbelievable and exquisite service. They were there at the time they said they will be there and they called before the delivery, plus they had a courteous driver and all the criteria was correct. Go with the best and that's PODS.

Everyone at PODS was really friendly. Since we didn't want to drive a truck, we used PODS and requested for their 7 feet container. I had a little bit of trouble opening my door when it got here because some things have shifted. And the driver stayed to help me and he fixed everything. He was awesome. Everything worked great and I would definitely recommend PODS.

I moved from one city to another city in Canada. My parents have used PODS twice before and when I asked them about their experience they said they are highly known and have like the best customer service and everyone is on time in service. I also had quite an incredible experience. I got the quote online originally and then I called and chatted to someone and he kind of walked me through the process and we kept in touch on the phone.

My experience with PODS went smoothly and I was satisfied with the service. I was moving and needed storage before I get access to the garage. I looked PODS up online but I completed the transaction over the phone. I ended talking to a gentleman who was very helpful and understood my particular need. And then when I tried to set up the pick-up date, the website would not allow me. But by sending a quick email to the gentleman, we solved that.

I had a great experience with PODS and I've been really happy with their service. I ordered two pods but before they brought them, I cut it back to one and they adjusted the cost. I got the smallest pod and the reps I spoke to over the telephone were excellent.

I used PODS for temporary storage. It was easy to book online and the container was in fine condition. Plus the drivers were also very professional.

We sold our house and moved. We needed to have our stuff in a controlled environment for a few months until we got things settled out and PODS worked perfectly for us. I left an email to Blaine, PODS' guy in Wilmington, and he was great. They said they'll reply within a day but he replied within an hour. Then I checked their competition but there wasn't much. I called The Rat Pack but they called me back a week later. So when they did and asked how they could help me, I told them that their response time settled the deal for me and that I'd rather work with PODS.

I was really really excited to find PODS and it worked out perfectly for my moving and storage needs. The only weird part was calling initially to confirm my online reservation and I guess it was like a third party that helped coordinate the booking. And then when you try to plan ahead for the alignment of the PODS itself, that was a little tricky to kind of figure out because I didn’t know what their trucks could do. But, it was overall awesome and it was really affordable. I packed the 16-foot pod like a maniac. It should have broken a lot of my stuff the way I precariously put stuff in, and it came to me undisturbed. Also, the drivers were super sweet, super nice, and really friendly.

I used a pod to put my stuff in it and then stored it for almost two years with PODS. Then it came back out to when I bought a house and I got everything out of it. I booked online which was extremely easy. When I got it, everything was very nice and neat. But when they took it out of the first place, they left a big dent from the tires, the yard and the dirt. It was raining and I ended up paying for that when I moved out. As for the new place, there were no issues. When they dropped it off, I met the driver and he put it where I needed it to go. It is a little expensive but it’s worth it and I would recommend it. It was a good experience.

I got the biggest storage containers from PODS. Had a good interaction with their rep. There were no hiccups and I was happy with the service.

I would recommend highly to anybody to use PODS. Using PODS is more convenient and when I talked to them, they explained everything and answered everything fully so I didn't have doubts or questions. They were excellent. The drivers were professional, too. I got an 8x16 unit to move out of state and everything was fine. I would definitely use PODS again too.

I had PODS drop a pod off at the house and then I moved it to our new location. I tried booking their largest container online, but I had a little trouble so I ended up doing it over the phone. Their rep was very helpful, pleasant to talk to and she was understanding about my confusion of the computer and why I had to call. Their drop off guy was great. We had a big oak tree that was in the way and he was careful not to damage it or the pottery. I would use them again and would recommend them to anybody.

PODS left a container at my previous house and I filled it up with some of our possessions and then they took the pod to the warehouse site. And they kept it there for few months and they delivered to our new house. I booked online and I think the website could be improved. It’s been a while since I looked at it but I think there were too many steps, almost like too involved. And then also what happened was that I went to change the date of the pick up date and it didn’t record for some reason even though I thought it had recorded.

PODS is famous here in Florida and people trust them. I had a storage pod from them for approximately one year. I started booking the pod online, and everything was really well-done and using their website went smoothly for me. But I reached a point where I felt I needed to talk to somebody so I spoke to one of the customer service folks afterward. Both times I talked to people, they were awesome and straightforward and told me what I needed to know. They did a great job. The only thing was I booked a big pod but it was quite small for my needs. When we close the door, I felt that if I opened too fast, it may explode.

We were destroyed in a hurricane, and we’ve seen PODS in people’s yards. We got the biggest pod, and it turns everything to where it was supposed to. I'll tell a friend to go ahead and use PODS, and that they worked out well for us.

PODS was something I recognized so I booked them. I did it online but I had to call to get some clarification on a couple of things and it was good. I had the 16-foot pod and stored it for so long. I could have gone a little smaller, but it was fine. Also, the driver who picked the pod up was pleasant and the drop was fine as well. PODS is a good option instead of having to call a traditional moving company. It's convenient. But I think you pay a little bit extra for that convenience because if you're going to be moving relatively close to where it's being stored then obviously the cost is more beneficial from a cost perspective. But in my case, we ended up moving several hundred miles away, so the delivery fee was actually very high. The cost-benefit ratio there was in line so it was really good.

When I saw that our neighbor had PODS and that it looked really nice and easy, I looked at PODS online and then called them. The representative I spoke to was very nice, professional and he provided everything I needed to know. I got the 16-foot container and we got everything packed in so we could show our house without all the clutter. Then we had the pod taken away, sold our house, and then moved. The guy who picked the pod up in California and delivered in Arizona was great. He backed it down a long snaky driveway like he knew what he was doing. The experience was great and I’d use PODS again.

Enrolling in National Debt Relief was easy. I just filled out some of my information online, then somebody called me back, and then just talked about my case on the phone, then they helped me to set up everything. It only took a couple of days. The customer service agent named Gaber was very nice, and he helped me to start it. I started in July of 2016 and it will not be done yet until July 2018, so I am halfway done already. Everything is going well right now, but, in the middle, somebody did not understand what I was saying. I have two credit cards, and they transfer my balance to Citibank because they changed my credit card from Costco. I had some troubles on that, but it is fine right now. Also, they can't cover all my debt too.

We moved from New York to Texas. With PODS, we like the ability to unload at our leisure. I booked online and then I also work with people over the phone. The website was very user-friendly and the interaction with their customer service was excellent. They were very helpful, courteous and professional. I booked their 16-foot container but we could have used another 8-foot. Nevertheless, the interactions with the drivers were great on both ends. I would recommend PODS to anybody who’s moving or needing some storage.

Using PODS made a lot more sense than renting a truck. With PODS I can take my time loading and unloading it. I booked a 16-foot container over the phone. One of my co-workers had previously used one to relocate stuff from one job site to another. However, they did not secure their stuff up and strap it in good. When they got to the job site where I was, a lot of stuff was damaged because of the movement. I made sure my stuff was tucked in there tight. I followed the packing instruction on PODS' site as well as used a lot of straps. My stuff was in great shape.

We’ve used PODS before and we used them again because they’re so dependable and they are on time. They do what they say they’re going to do. This time I used them for storage. The container was great. The only thing that we would like to see is a ramp when we’re trying to put our heavy stuff into the POD so that we can just roll it in. Their customer service was great though. If I had any questions they answered them. My husband also had interaction with them and he didn’t have any complaints. We totally enjoyed using PODS. I hope we won’t have to use them any time soon but if we do we definitely will be calling.

I had several friends that used PODS and we were in a situation where we're moving and so we asked their opinion and it was positive, so I went ahead and inquired. Their reps were very cordial and nice. My experience was positive and I would recommend them that PODS is the way to go.

PODS was referred to me by a friend who used them and gave high ratings. I booked a pod over the phone because it took too long to get the services through online due to the recent storms that we were having at that time. The container was fabulous but if it was a foot or two bigger, it would be great to put all my stuff in. I packed up the house that I lived in for over 40 years and I can only get rid of so much stuff. But the 8 by 8 by 16 that I got worked beautifully for what I was doing. The drivers were awesome as well. The gentleman who delivered it in our home in California did a fabulous job of working that equipment to place it exactly where we wanted it and did not encompass my neighbor at all because we have a shared driveway.

I booked PODS' service thru phone as I needed them for a drop-off and a pickup. Their rep was very knowledgeable and I got their 16-foot container. They went through the details with me as far as what I needed to pack and then they recommended a size. The interaction with their driver was very good as he called 30 minutes before, and he came on time. The guy at drop off was even better. PODS is not the cheapest, but base on their quality and their service, I would 100% use them again. Overall, they were very easy to deal with. They made my move effortless and it was helpful.

PODS is a familiar sight and name in our neighborhood. I booked a mid-size container a few months ago and did some of the work online and some over the phone since I'm an old school and I feel little more comfortable talking to a human being. The PODS agent was very helpful and he understood me quite well as to what my requirements were. PODS responded appropriately and the organization was done. When the container was dropped off, the driver was very careful about doing what needed to be done and we were able to position the container exactly where we wanted it.

I was moving from one house to another and I needed PODS to store my furniture for 18 days. It seemed to fit the need that I had that they would deliver the pod, I could load it, and then they would store it and then they’d deliver to the new address. So, it seemed to work out perfectly. Their drivers were also friendly. The price was good and the service was excellent. I would refer PODS to people with the same situation.

PODS picked up and delivered the units on time. They were very prompt with everything and even called before they came. We rented a small POD from them and the only thing that I had a question about with them is that there were no straps on the wall or like a bungee cord to secure an item inside the pod. The larger container might have it. We rented a 19 feet container through a different company to bring stuff from Florida to New Jersey and a POD to bring it here. The container we rented from PODS didn’t seem as sturdy but nothing was vanished and everything was perfect.

We got PODS for moving and storage. We booked it though the phone and the reps are all very professional, to the point and accurate. We requested for their smallest container and had our stuff stored there for three months. It was just about 3 feet high throughout the whole length of the things. The container was sturdy and clean and the drivers who picked up and dropped it off were very good, knowledgeable and very communicative. My experience with PODS was all positive and I would recommend them.

PODS did a really good job when we needed storage. Dealing with their reps was wonderful. They were very friendly on the phone and very helpful. They were great. The pod that we got was perfect and the drivers were also very nice.

PODS' website was easy to use but I called them as well for a 16-foot pod rental because I had two pickups and drop-offs. When I talked to their customer service reps, they seemed to be in Florida and they were helpful and very easy to work with. When they picked up the container, I was not at the site but I spoke to a couple of people on the phone and they were polite. My PODS experience was extremely positive and I would recommend that others check them out.

It was my first time to use PODS and I had a good experience with them. They could actually turn the pod and place it so that the entrance to the pod faced my garage door so I chose them over others. I booked over the phone and the reps I talked to were professional and courteous. I got the 12-foot container which they delivered for storage while we remodeled the garage.

I have PODS store my stuff while I was deployed over the last year. I’ve used them in the past, and they were very efficient and it was very easy to get reimbursed for the storage needs from the government. I booked initially over the phone. And then I went online for the rest of the management of the account. Their representatives were always very positive and very efficient. Setting everything up was relatively painless. I called in and they had a couple of things that they had to read by law when I initially established the account. And so, there was a pre-recorded message I had to listen to. And after that, I gave them the dates that I wanted everything set up, the size of the pod I needed and they would have walked me through the insurance pieces if I chose to go that route.

We got the smallest seven by seven pod, which I booked over the phone, for moving from California to Ohio. The rep from PODS was professional, courteous, and friendly. I moved my mom here from California and I was in Ohio so not only was I not able to do anything exactly how I planned, but we had to rebook the pod twice because we were evacuating. And so, PODS was phenomenal, extremely helpful and very flexible. And I know that the people that were there when the pod was picked up and delivered were great. Our experience was easy and we got everything needed. We also ordered some packing supplies from them, and they were perfect. The whole thing was as hassle-free as you could possibly get when you’re moving across the country.

I’m a contractor and we were fixing a lady’s house, and we had to redo the floors. We had to move all her antique furniture out of there and we needed a place to store it. I rented a unit from PODS and it seemed like the most painless way to get all the furniture out and somewhere safe without having to move all the heavy stuff very far. But I thought the price was a little high for my needs. I've priced another company and they were like the same pretty much to the tee. They were like a dollar cheaper but I've heard of PODS' reputation than the other one. The only thing that put a bad taste in my mouth was that nobody mentioned about the $75 pickup fee until it was the time they invoiced my credit card. I thought it was a little sketchy. It was a hidden fee and it was not cool. They should be more transparent and for a well-known company, I expected them to be noticeably cheaper than some other company. Other than that, the drivers were great.

I wanted to take care of my things myself. I didn’t want guys coming in with the truck and loading it off for me so I went with PODS. PODS dropped off the pod, I filled it and then they delivered it to my place in New York. I stored it for a week in between. Their representative was very nice, very helpful and explained everything. He was very, very good.

My son used PODS when he moved to North Carolina. Everything went great with him. So I used them when I moved from New Jersey to Texas. I booked online and requested for their biggest container. The driver who picked up the container in New Jersey was wonderful. Then they took it up to Texas. When we bought the house, they brought it back home and it was great. Overall, I had a very good experience with PODS and I would recommend it to whoever needs it.

We were moving from our family home and we got a lot of stuff. We liked the convenience of PODS. I initially did the inquiry online, and then I did everything else over the phone. Their reps were polite, knowledgeable, and helpful. We requested the largest sizes of the pods and they were clean and in good shape when they arrived. PODS also helped me decide what sizes to go with, and they were very accurate. I was able to move everything into the pods and they were picked up and moved to storage somewhere. When it came time to have them delivered, the place that we moved to was much smaller. So, they timed the coordination of the different pods with what I needed to have for the moving company that was unloading the pods. The guys unloaded it, then they picked up the first pod. Within the same period of time, they delivered the second one, and then picked it up. There was never an inconvenience and PODS was absolutely awesome.

PODS was referred by co-workers and I used them for storage and moving. I booked them online but I made a lot of calls to customer service to fix things. They were all fantastic and as accommodating as they could have been in the situation that I had called them. I requested for the 7-footer pod and it fit everything just fine with no issues. The interactions with the drivers were also fine. The only issue that I had was when the pod was dropped off. There were some sections in the contents in the inside that can be a little less difficult. Before the driver leaves, make sure that the rear door can be opened. It could've been easier getting the door open. Other than that, it was a good experience and they were very affordable. Everything went really smooth.

I heard PODS was good so I checked online. And then I booked over the phone and everybody was pleasant. I got a 16 by 8 pod and I filled the whole house into it. Their drivers were excellent. They were perfect. They called first and they were professional. They made sure they didn’t damage anything.

I needed on-site storage and PODS was recommended to me. I had a conversation with their rep and we ended up booking it online. The representative was very good. I booked a large pod and it was placed right next to my garage door and front door. Both drivers of the delivery and pickup were tremendous.

I’ve moved quite a few times, but when I used PODS, it was the easiest move I ever made. I moved down the road and I needed to store stuff also because we built a house. We got two 16 footers from PODS and they were good and very clean. It was like they were almost brand new.

For a moving and storage need that I had, I chose PODS because of the timing. We had a short time to move from one place to another. I booked it over the phone and they were very friendly and knowledgeable. I got the 16-foot container and it was clean. The drivers were very friendly too. The billing, though, was like in pieces because they charged me as we go. I was not sure at the beginning what the exact charge was to pick up and to deliver. I know there was a charge, but I was not sure of the amount and how the charge was going and when the charge was posted. It was not clear to me but, as far as pricing, I agreed from the beginning. It was okay at the end because they told me the total amount at the end.

I started out booking online but because it was a long-distance move, I wound up doing it over the phone. The process of getting a quote which then led to a phone call which led to a couple of discussions with the PODS sales rep was painless and quick. I got their sales people who I then had to talk to on the phone but I didn’t have to go through all of the information the second time. The sales reps were okay and knew their product and what their customers cared about. Once the sale was done, I was back on the website full-time for scheduling, rescheduling and customer service, which was an okay experience.

PODS is a recognizable name and someone told me that they had used it and had a good experience with it. I used both their moving and storage services. I booked the pod online and their website was easy to navigate. I got the 16 feet by eight feet pod, and we’ve gotten everything in there. The only issue that I had with the whole thing was that there were not enough pick-up times, which was partly my fault because I didn’t realize they had to schedule it in advance. So, after the pod was packed, it sat for five days before they picked it up. But when I had it delivered, it went a lot smoother because the drop-off and the pickup were at the same time. And they were on time. I only saw the driver when he dropped the pod off at the house when we moved in and he put it exactly where I needed it to be. He was very professional. So, our overall experience was good.

PODS website is very easy to navigate that I booked them online. I went with PODS because of their price and availability. I was moving from one house to another one and the 16-foot container I requested was perfect for my needs. It was also in perfect condition. I only spoke with the driver when he delivered the container for the first time. We had a nice conversation the day I met him and every time I put a time frame on everything, he was very precise. He was excellent from day one to the last day. I was very satisfied and I would definitely recommend PODS. Everything was perfect.

I needed PODS for both on-site and moving in storage. I booked them over the phone where I got the larger container. The pickup driver did a nice job, and overall it was a good experience. I've used them in the past and I'll use them again.

I booked PODS online and navigating their site was easy. Their big container was what I got and the driver was excellent.

I’ve used PODS for on-site storage and moving and I chose them because of convenience and not be in a rush to have the container hauled off or picked up. I booked online for the initial delivery and over the phone for it to be picked up. The website was very easy to use and the customer service representative was very nice. He helped me out with a lot of different options and ways to get set up. When I requested for the biggest container, I thought it would be bigger on the inside but when I was able to stack the furniture up, I had enough room, more room than I thought I did. It was good and you just have to know how to stack the furniture inside the pod. I met the carrier the first time during the initial drop off and he was very friendly. We had to do the online thing as far as how to set it up but I was there so he asked me if it was the right place and all that so it was cool. PODS is very helpful and very reliable.

I needed to have stuff picked up and I didn't want to be moved more than one time, get out of here and then moved into a new home six months later. By using PODS for moving and storage, I know my stuff would be in one place and I thought it would be a quality controlled area. I booked the service online which was excellent but they said three rooms would fit one 16 footer pod for the general consumer like me but it wasn't enough information. I had two 16's and one of them wasn't all the way full. The little seven wasn't all the way full too so it could have been a little different. However, I liked that they could arrive and drop the container then I could fill it up and when it's ready, they could pick it back up. So it was convenient and easy, and the same goes for the pickup.

My daughter on her last move used other movers and had a horrendous experience. So when I was moving cross-country PODS was the way to go for me because I had used them in the past for other moves cross-country and up the East coast. I booked through the phone and it was excellent. All my questions were answered and everything went off as described.

My kids used PODS when they were moving from college. I also went with them for delivery services. They did the delivery and they held my stuff for a month for me and then redelivered it to the new house. I had some changes, so I ended up having to call after I booked the pod online. My interaction with the rep was great and I went with the biggest sized container, the 16-foot, which was the perfect size for the furniture. PODS was excellent and I couldn’t have asked for anything better. Everything was just what they said it would be and the delivery, pickup and all of that went very smoothly.

My son was moving and he had to get his furniture in storage for a while. And then, when he moved and got his new place, he unloaded his furniture and then PODS came and picked them up. I went online and PODS popped up and I booked them over the phone. We also texted and did a lot of communication via email. The first lady I spoke to was really wonderful, informative and cheery. I requested for a 16-foot container and it was perfect. The representatives were very helpful and they did their best. A couple of times I got a call saying that they were coming when we weren’t scheduled and they had to turn around. But we didn’t get charged for it. They also didn’t tell ahead of time that if I was longer than a month, I would have to pay more which I ended up doing. Everything else was fine and everyone was very attentive. When things weren’t right, they fixed it. PODS should continue to do everything right.

We were doing Swedish Death Cleaning to our basement, so we put the pod in the driveway to empty the basement. And get rid of whatever we didn’t want and that way we don't have to take it back down. PODS' rep was very nice and accommodating. He gave me the delivery date I wanted. Everybody at PODS was courteous and professional. Their drivers are also very quick. We used size 16 and its in an excellent shape but we could have used two.

PODS reps were knowledgeable and very helpful to the point. I got two 16-footers for on-site storage and they placed them perfectly fine. The PODS team has been very easy to work with. Pricing was exactly what they said it would be, and pickup and delivery went smoothly.

PODS made it convenient for me to pack and unload one-time, and I just stored my stuff. I liked that I didn't have to run a truck and pack it and then take it to unload it and then load it back and unpack it. Both the drivers were excellent - very helpful and courteous. I would definitely use PODS again if I have to use them again. I have expressed to many people how easy it was doing it this way as opposed to renting a truck. My brother was the one that had advised me to do it because he had to use three of the largest containers and he was most happy with the way things were handled. I am fully satisfied with PODS.

PODS was competitive in price and they were able to do what we wanted, and I liked the idea of packing my own stuff. We looked at another company and it was a toss-up but PODS serviced more areas. We got their pods for our move across the country. I looked at the pods online and then we had to call them for the reservation and make the arrangements. They were able to do what we needed even when we needed extra pods. We reserved the 16-footer and then we added a seven-footer. They were able to arrange that on the phone and they were compliant with that. The containers were clean and sturdy. They had a lot of tie-downs that we were able to tie everything so that they didn’t shift in moving, and they worked out good that way.

I had to store some furniture for remodeling. I booked PODS over the phone and it was easy to do it. The customer service reps were great. They asked what date I needed the container delivered and how much it would be for the monthly fees. I requested for the 7-footer and it was great. It worked out for me. The drivers called when they were outside, they dropped the container, and asked where I wanted it. And then, when they picked it up, I called and they told me they were outside to pick it up. I had a great experience with PODS. Everything was awesome.

I looked at the different opportunities available and PODS’ online booking was easy to do. I rented a container for three months and I put it in my church parking lot so that we could move things for an upcoming event. The container was a large steel, almost like a little building, and we could walk in on one end. My interaction with the drivers was very smooth.

I got PODS for moving and storage and it was very good. I got their 7 foot container just for the few pieces we have to move. I booked them over the phone and it was an easy process talking with the representative. It was all very pleasant and everything worked well. They gave us a price and they were very efficient. I don't recall anybody being anything other than polite. I would definitely use PODS again if I were going to move. We had a great experience with them and I will recommend them. I wouldn't be afraid at all to use them. They certainly fulfilled every need we had.

I used PODS for moving but mostly storing and they had a decent price. I booked the largest container over the phone and it wasn't dirty when I got it. It was good. The representatives I spoke with were efficient. The driver also called me and he was a friendly guy. He did the job and was efficient. It went smoothly and they were on time. They were also there when I needed to get a container and everything in my experience was positive.

PODS told me about picking the container up and that was all accurate, but they misled me as far as how much the rental was. I booked the pod over the phone and the representative was good, but he didn't tell me the whole story. He left out how much money it was going to cost me to have it stored until my place was done. He told me how much it was going to cost to pick it up, how much it was to be stored, and that it's going to be this much to bring it out there. I knew about all of those fees but I ended up paying more than I expected because of the storage fees.

We used PODS for storage and moving. We went with them for the price and because my sister had experienced using them before. We booked a container over the phone and the rep we talked with was good. The container we got was big enough for our needs. Our dealings with the driver were good and our follow-up interactions with the customer service call center went well too. Altogether, we had a good and pleasant experience with PODS.

I got a 16-foot storage container from PODS and it was stored at my house for a couple of weeks. We were redoing our floors so we just moved our stuff out then moved it back in. Their site was pretty straightforward. They give you a quote and if you accept it, they then do the scheduling. The driver who dropped the container off was really good. Though I didn't have to be, I happened to be there when he came. He walked me through how to open the door and showed me around. He showed me where I could latch if you had to latch things. He was really helpful and very friendly.

We didn’t have a garage and we needed a secure storage for a period of time. We automatically thought of PODS. We tried booking PODS online but we ended up on the phone. The reps were very friendly and informative. We had to work out a lot of details about the pitch of the driveway. I wasn't sure what couldn't go in the old driveway but it worked out fine. I originally requested the largest container then after doing some more measurements of the driveway we shrunk the container size and it closed down. It would have been better if I could've gotten the bigger one.

I had used PODS before when my parents passed away, and I had to put items somewhere since they wouldn't fit in my house. I did PODS for about 6 months and it was exactly what we needed. They came by and delivered it, and then we just paid automatically every month. Then when we called, they came back and picked it up, and everything was good to go. So, I used them again for the same sort of situation. My husband’s parents passed away, and we had so many items again and did the same thing. They have excellent customer service.

I was having some repairs done to the house and had a pod delivered to store some stuff off. I booked a sixteen by seven pod over the phone and it was very good dealing with the PODS representative. The pod was clean and sturdy, and the drivers who dropped it over and picked it up were fine. I had a good experience overall. PODS is very good.

I went with PODS considering their name brand. I booked it online and it was easy. I’d actually ordered a 12 foot but they were out of it so I had a 16 foot pod delivered at my home for the same price. It’s in my driveway for approximately a month. The container was fine but a major issue I had was the locking mechanism, that is, the way the latch closes. The guy had explained to me quickly how it worked when he delivered the pod. When I did it myself, I couldn’t get it closed. I tried it any which way and I couldn’t do it. I ended up having to call customer service and the first guy I talked to basically didn’t have a clue. He pointed in the direction of a Youtube video that was no help. Ironically, it was a Youtube video of a guy who’s complaining about PODS.

We had PODS deliver and leave a pod in our driveway for a month. Then we had them move it to North Carolina before finally having them pick it up. Next we had them deliver another pod before having them pick it up and take it to New Jersey. We had two PODS experiences and they are both fine. We booked them over the phone since it was out of state. The first rep we talked to insisted we book right away, when all I wanted to do was find out their prices and whether or not they offered what I needed. But after him everybody I spoke to was very accommodating and not pushy at all. Their reps were high level and we were very pleased.

PODS seems like a very well-run company. Telemarketing was great and the follow-up was good. The drivers were truly extraordinarily good. It was all a positive experience. The only thing that was a little unusual was billing was a bit confusing as to who was billing. When the bill appeared on my credit card, one of the charges didn’t appear with a PODS reference but for some company name that I didn’t recognize. Apparently, they have different business entities.

We had friends that used PODS' service and liked it. I got their service as well for moving and storage because they're combined. Previous to that, I only moved with a truck in my own two hands. So PODS was an alternative to that that fit what I was looking for on the move. I filled out a quote online then they referred me to a number. I spoke with live representatives and we finished all the way through. I called them 10 times and only once did I have somebody that I didn’t really enjoy. There was one guy whose accent I could not get.

I'm glad I went with PODS. I have used them for moving and storage. I booked over the phone and their representative gave us a great quote and was very informative about the whole process because we've never used PODS before. She was also very friendly and upfront. I requested for the 16-foot container and we have used three-quarters of it so there was plenty of room. The container seemed extremely sturdy and it was clean by the time we got the pod. The truck driver brushed it out for us even though I thought it was good. Their drivers called me about an hour before they arrived, which I requested, and they're very polite and friendly. They were on time when they dropped off the pod and picked it up. I was actually surprised how smooth that went. I also got a follow-up email just making sure everything went well.

We had done a home remodel before and I needed to move our furniture out. We used PODS and that was a great experience so we wanted to use them again. We booked online for our move and their online service was so easy to use. I had to reschedule some pickup and drop off a couple of times. Being able to go online and take care of that versus having to call in was really great. We were at home when the driver dropped off from the original location and then also when they delivered at the new location. The driveway where we moved was a tighter neighborhood and had a shorter driveway but there was no problem at all and I was actually pretty impressed. They were very professional and quick. It was a positive experience overall.

We had a truck deliver materials and needed storage for them. PODS came up first over other storage companies and it made us go with them. We booked their services over the phone and their reps were professional, helpful and got it done. We requested for their largest container and it was delivered to my job site. I wasn’t there when their driver picked up the container but everything went fine. I would definitely recommend PODS.

I have used PODS before. I trusted them because they always did what they said they were going to do and showed up when they said they were going to. I have used them for storage one time and booking online was easy. Their site is very user-friendly. I got the largest and the smallest container and they were both very clean and sturdy. The drivers who dropped off and picked up the containers were very nice, professional and accommodating.

We looked online at ads and we looked at two other companies that were similar but PODS had good information and it was easy to see the pods themselves, which were more substantial and protected and better constructed than the others. They seem like they would be more protected and I scheduled over the phone. I made a change in the dates and the size of the pod on the second time we used it and the reps were very helpful and they took care of almost everything. The drivers were all exceptional and I was very pleased with those on the California side, from the Van Nuys location. One guy even had to unload the pods and load it again because they had loaded it backward in order to get it in the spot where we wanted it and facing in the correct direction. He went above and beyond to do that.

I had three quotes and PODS was the best. People also told me that they used PODS before and it's a good company. I booked PODS over the phone a while ago. I was supposed to move from New York to Florida but I couldn’t sell my house. It was supposed to start July but PODS didn’t pick it up until September. I spoke with very helpful and accommodating representatives. They were very polite every time they’re dropping the pod off and picking it up. The driver was on time like he said when he dropped the pod off in New York. He explained to us how to open it and that we should lock it. Then, he got in and out with his truck with no problems with anybody. Everything went off as scheduled. PODS was here when they said they were going to be and everything was good.

PODS provided the storage services I needed. I looked at two other companies, but I liked PODS' ad and the sizes of their containers were right for me. The people I spoke to, as well as the driver, were nice. The container I got was strong and nice as well. I recommend them.

I got online, tracked PODS down and checked up a couple of other companies like U-Haul. But PODS fit my bill so I contacted them to move my mother-in-law’s things from Florida to Texas. I booked them online and had an interaction with their team over the phone. They were very helpful and I felt very comfortable talking with one of the guys. I requested for the largest 16-foot container for the first move and it was wonderful. I was really comfortable with them and when I said I wanted it delivered on this day to my home in Texas so I could unload it, they said they would get it there whenever I need it. I was really impressed with them and that was three years ago.

We haven’t moved in 25 years and this was going to be a big one. We're moving from a 5,000 sq. ft. house to a 7,000 sq. ft. house and 2500 miles away. My company wasn’t paying for it so I knew we were going to have to pay for it ourselves and it was going to be tough. We didn’t have a new house yet and we didn’t know how it was going to work out so the fact that we could have it stored and keep the lock seemed like a good idea. We looked online and saw some pricing and it was expensive.

I booked with PODS online. As soon as I started somebody came to help you and it was fantastic. I requested for a 16 foot container and it was perfect for our needs. The unit itself was an older unit but other than that everything else was just fine. They dropped it so I could load it and they picked it up and transferred cross country. It was then stored for thirty days and then redelivered. Both of the drivers in Phoenix and Wisconsin were fantastic. My whole experience was positive and I'd recommend them.

A friend had used PODS and recommended them to me so I also booked with them. Their website was good and their rep was excellent. I have talked with them several times and each time they were very helpful. I requested for the 16-foot container and a smaller one and they were both clean and met my needs. Everything about the transport of the containers was excellent. I was especially concerned for the things in the smaller container because all of them were last minute things that didn’t fit in the big one and it didn’t fill up the container. I thought that everything was going to be all over and some things were going to get broken but nothing got broken and everything was fine.

I’ve used PODS before and again recently in moving from Florida to New York. I booked over the phone and got the large 16-foot container. When I got it, it was clean and it hadn’t been used much. My interactions with the drivers were also fine when they were picking the container up in both ways. PODS did everything I expected overall.

PODS has been very convenient. It was the only one I'm aware of that could help me with my storage and moving needs. I made the booking on the phone and it was quick and easy. They have a very nice representative and everything went smoothly. The 12-foot container I got suited my needs and the containers came very clean and sturdy. Their drivers were cooperative and very much on time. They even put it exactly where I wanted it. Everything was good.

PODS gave us the service that we expected and that we needed. We had to move part of the furniture of the house several months before the rest in order for staging the house. They were the most convenient way to unload the house and store it while we were waiting for the move. So we booked online and the experience was all fine. We had to call up every time we needed to change the dates or anything in the bookings because we're moving from California to Florida, but everything went smoothly. Their customer service representatives were always friendly, knowledgeable, and helpful. They take action about what I wanted them to do and explained where I could find on the website what had been done. It was all very convenient.

We got a 12x18 pod from PODS for storage. The size was enough for me and it was perfect. I booked them over the phone and their rep was great. Their customer service were made up of very nice people and the drivers were very nice and helpful as well. Also, PODS met all my expectations and they were extremely effective. I had a good experience with them.