Father & Son Moving Reviews

So you need to move but you require professional help. You call around and get quotes and a feeling for who best suits the job for you. At Father and Son Moving and Storage, you WILL receive quality customer care service over the phone. John ** will personally see to it that he comes across as someone that cares and listens. His supervisor Keith will even back up his ability to give you job number one A-1 service. Kristen will follow right behind them letting you feel like you have made the right choice! At this point you will never think that you are dealing with money hungry thieves or deceitful liars-but you are!

I have had a horrible experience with Father & Son movers out of Billerica. I have had the same experience as the others on this site. On May 17th, they arrived 4 hours late. They said there was an emergency at 6 am with a closing and needed to pack someone up right away and that is why they were late. They called several times saying they would show up and then didn't until 11. They were not even done with my move until 10 pm!!! I sold my house and was moving into a hotel for 35 days with my two girls ages 10 and 6. I had to leave at 7 pm to get my girls to hotel, unpack and put them to bed for school the next day. I left the movers with my neighbors to lock up my house around 7.

We used Father and Son Moving to move from NY TO NJ. They were late, unprofessional, and rude. Cursed in front of my children. Banged up my furniture. When we called the owner Rick to complain he was downright abusive. Terrible experience. Unreal.

First of all, this company flat out lied over the phone about their rates and they denied it when I called back with the movers still in my house. They smoked during the move causing my old home and new home to smell like smoke. They caused significant damage to the property, banged up my wooden staircase real and bashed the walls with everything they brought down. The movers did not care about anything and appeared threatening when I did not want to pay the full amount. I have just started my correspondence with them regarding it, but they seem to not really care. If I have to I will just file a police report against them. The WORST COMPANY AND PEOPLE!!!

Worst company I have ever had to deal with!!! Never mind that they broke a bunch of our stuff when moving. When we did the final walkthrough they made sure that the stuff that they broke was either facing a wall or had something else on top of it... TV's, dishes, lamps... you name it!!! When they first came in they wanted cash up front, no credit cards accepted... never said anything about that when they gave me the quote. They also told us that they "expected a big tip"... almost like they were threatening us!!! Can't believe these people are still in business... SAD!!!

I was quoted $550-600 for an 18 mile move and was charged $1700... THEY ARE THE WORST. After the fact I contacted them and the person who quoted me, Marc **, became very belligerent and hung up on me. They proceeded to call my office and scream at our receptionist... real class. STAY AWAY FROM THIS COMPANY.

On 6/1/16 I filed a police report in Providence, RI as a result of a Father & Son Moving Company truck hitting and totaling my legally parked car. They fled the scene of the accident. The estimated damages are $7300. I have two witnesses with 2 written affidavits and a lawyer trying to help me, but the company, as well as their insurance adjuster from York Insurance, refuse to accept liability of this claim. I'm currently going down every avenue to pursue them legally and obtain justice.

I moved recently and they broke glass items. One of their employees slammed boxes that were clearly marked "Glass - Handle With Care". They broke one of my picture frames. They took off without notice and left me with close to 10 boxes. I had to make arrangements the following day to get picked up by friends. They scratched my furniture which they denied. I'm still missing pieces from some lamps they dismantled. I have no idea what they did with the pieces and get this, to top it off one of their guys decided not to work on moving night. He Sat on my sofa and said he was not going to help any more. He even had the nerve to ask me if I could fix him dinner! Well HELLO, 1) I am not his "wife" nor friend and 2) my apartment was empty with no food!!! Like what the heck??? The other employees kept telling him to get back to work and he got up over 1 hour later.

Called Father And Son about two weeks ago to move a king bedroom set, 5 pieces, from Pinecrest to North Miami. Spoke to Michael ** who told me they charged a minimum of two hours up front, 89.00 an hour. Then I proceeded to ask "what would the cost be more or less." He told me "about $319" then I asked again "would it go over much more". He said "no that's about right" so I said "ok" and I booked them. No written contract just verbal over the phone. I called him again to confirm before the move on August 19 and the same number of 319 was told to me again.

Did not unload some of our stuff and left with it on their truck. Many broken items. Claim filed with CSI which apparently has a VERY bad reputation for taking forever to "settle" claims and ultimately paying customer NEXT TO NOTHING. They basically have "stolen" our things, including new rugs clearly marked as ours. It is now going on two months and the claim is still "being reviewed". Father and Son should not allow this to happen. They should be investigated for theft of property and not fulfilling their contract to deliver all items on the truck. DO NOT USE THEM.

My mother scheduled the move for me from MA to FL! Given a pick up window of between 1-3! I called @ 4 & was told the move ahead of me was more than anticipated! They should be there by 6, so I then went & searched their reviews, which I should have done first! Holy crap! It's now 9:30 no-show, no call??? I'm now on the phone scheduling another moving company & disputing the $178 deposit they took! I will definitely be taking further action against them once I'm settled!

The worst moving company ever. Please, please do not use this company. If you do you are being a desperate fool. Excuse my French, but I'm dead serious, these people are low lifes, Scumbags waiting to get your belongings on their trucks, with a fake estimate and then up the price on you three times more than what they quoted you over the phone and we all know that estimates aren't real. Yeah that Scumbag Ricki Russo, who calls himself Sal, is behind all the scams that's being done. Trust me, I know how they work. I worked for the scumbag. He get bums off the street to move you just to charge them money for a BS shirt and hat. To advertise his business you have to pay 40$ throw a jumper at you and charge you 75$ for it, force you to take a tool box when you already have tools, and threaten you not to come in without it, send amateurs on a job with professionals, kill the good workers and rob all shippers.

My mother booked move with these guys and got a quote of $1300 for 9 hours. 7 working and 2 driving. Not a bad price I thought. Then the move day came. They sent a guy with a heavy Jamaican accent to speak to my mother, he just kept telling her, "Don't worry about it. Just sign here, all the paperwork is ok." Well it was not. The two helpers both nice but the young girl was not much help when it came to the heavy items which I wound up moving with the other guy. Then we went to leave, they wanted a $1000 deposit. I said they had all the furniture in the truck that was insurance enough for the payment and the money was at the destination. We got to the drop off and they would not unload till they got the price for the move. ??? I was confused since the price I got was the price I thought we would pay.

This company needs to be investigated by the state attorney and IRS and should be shut down. The reviews are horrible and my story is not different. I called a month in advance and spoke to Micheal who stated he was one of the owners. Micheal gave me a flat rate of 300 and 89 per hour for any extra hour. 300 includes 1 hour load, 1 hour unload and 1 hours travel. By the time they arrived to my destination it was only 2 and half hours of work. The driver would not unload my stuff unless I paid 456 cash. I got on the phone with Joe who screamed at me. Meanwhile the driver Eric gets in the truck ready to drive away with my belongings. One of the movers placed himself in front of the truck while I was on the phone with Joe. I paid the 456 in cash and then the movers damaged all my furniture.

My review is much like all the others. When I called I told them I wanted to purchase replacement insurance for anything damaged, they said of course. My fault, I did not get anything in writing. When I asked for something in writing the man said, "You don't need it, you have a problem, you talk to me." He was so nice. I felt comfortable. When they picked up my furniture, they did not have enough moving men, and the truck was too small. The movers were a little rough around the edges but nice enough. I tipped them generously and the contents of my home were put into storage for 3 months until my new home was complete.

Move on with anyone else but these guys. Get proposal IN WRITING and include everything. They add on at the end and have you over the barrel or will not unload. Your stuff is held hostage. Just to add a little more stress to a very stressful moment. Scheduling was a nightmare. Requested packing material did not arrive. DO NOT USE THESE GUYS.

Pick up my furniture since Dec. 30th up to today Feb. 4th, still no answer & no call. And my mother is 82 yrs old, she's giving me hard time about her furniture. Not receiving proper service. Please help.

We moved to new Hampshire from Massachusetts. During the move we had no choice to store our goods with them for a few days. They didn't explain the storage fees and I had a lot of household items missing. I would not recommend you using this company. The employees were rude and did not listen or explain anything properly. All and all, terrible company to do business with.

Do not use this company. They broke my lamps and dining table. The movers were rude and disrespectful. Never return my calls after they promised me that they would fax paperwork to file claim. Very bad. DO NOT USE OR YOUR LOSS.

A word of extreme caution...do not use them! In fact run in the opposite direction. Slow, careless, unprofessional and worst of all...the final bill was twice as much as they estimated. It was a disaster from start to finish.

DO NOT USE, Father and Son moving and storage. They work with True King Relocators (Hires UN Licensed revoked Movers, Like G&M (License revoked 09/09/2015) moving who hostage your goods for 6000.00 above the quote provided by True King (quote 2400.00). This is a situation that has happened multiple times. Read complaints and stop this scam. This situation is involving 3 seniors who they have cussed out, screamed and took a gangster attitude. A 94-year-old, an 87 with Alzheimer and Last a person who had open heart surgery months ago and has survived cancer 3x. They have their LIFE being held hostage and if you come across this, call Lawrence **, Head of US DOT Moving Task Force at **. Put an end to this Scam.

Made arrangements 1 week in advance for move in office building from one floor to another. Was promised 9 AM arrival. Called at 10:00 and got the old flat tire story. Was told there was truck in my area and they would be there in an hour and a half. Called back at 11:30 and was told when they have a truck available they would be here. I was like, "Excuse me? This is an office, we are not sitting here all day." Joe said, "You know what? Call someone else." I was like "Ok..." Hung up and was thankful as I did call another company. Rude, crude and scammers. Do not use.

I secured Father & Son for my move from Salem, NH to Chester, NH and storage. Since our house was under new construction, I knew I needed storage. Since Father & Son offered both, it seemed like a good idea. The movers were great. The issue that I have is in sales/billing - the sales person was rude and was yelling at me on the phone. The initial quote for moving from Salem into storage ended up costing me and additional $700 from what was quoted. Since my quote was for $1500, this was a HUGE oversight and miscalculation. Additionally I needed two trucks. So they had to go back to Billerica and bring another truck.

This company deserves every terrible review. I used them only because they were the only movers available at the end of August. First, I was scheduled to move on Wednesday August 26th. I was given an estimate of $730 for the move and was given an arrival window of 7 - 9 a.m. I had only a four hour window in which to move into the other building, which is very strict about not exceeding the move-in time. Shortly after 9:00 on moving day, I was called by the manager and told that there was a problem with the truck and that they could not be there until 10:30, which would not have met the 12:00 move-in time at the other place. I was then not able to move until Friday and was assured that the truck would be deployed right at 7:00 and would be there no later than 7:30.

I had a terrible experience with Father and Son Moving. I would not recommend. Movers were very slow and unfriendly. Scratched furniture. Holes in the hallway walls. Overpriced. Held furniture hostage in truck. Very, very unfriendly company.

Moving is stressful. I had used Father & Son in a different county over 11 years ago and had a smooth experience. However, this time was very different. I don't want to talk bad about the movers as they worked a lot of hours, but it cost us a lot more than original quote. They do not tell you upfront about the overtime charges. They were nice the first time, and second time I called you could hear a slight change in their attitude. They claim to be the only movers that blanket your furniture. Not true. They send their workers with no tools or supplies. We did 80% of the packing. They just stood there waiting, thus wasting time, costing us more.

I have never had such a bad experience moving like I had today with your company "Father and Son". From the moment your employees arrived at my residence:

I'm have waited to complain because I called the manager in charge of missing property. He didn't get back to me until I made several calls. He told me I only had 15 days. Because I had to chase him the time was longer. I am missing a lot of things. My surround sound speakers, pots & pans, brand new coffee maker etc. I am very upset with the company. I was told it’s my loss. Also he argued with me about the price which was from AD. The booking employee. He quoted me a price & I took it under the agreement I'd call back to confirm my move. I called back the next day and AD said the hourly rate went down 10 or 12 dollars which he gave me. On moving day the manager called me when they were there to confirm the price. He argued with me about that too. I'm very disappointed in the employees who work there. I LOST.

I would not recommend this company to anyone. Father and son did my moving on 03/05/2015 and they broke my 58" inch TV. They scratched my furniture as well. I called ** to discuss about insurance and he said that he was going to find out with the crew and call me back. And he never did. I have still not received a call so I'm assuming they probably they do not have insurance. I worked for in the moving industry for more than 5 years and I never experienced anything like this. I called him again and he told me to take the tv to a place that repairs TVs and ask a specialist how this could have happened to the TV. I wasted my time taking this TV to a repair shop because the guy told me the tv was hit somewhere and I called ** back to let him know what the specialist had said and give to ** the technician name, ** told me again that he is going to find out with the insurance and call me back on next business day.

After reading the reviews from those before me, I guess I got off pretty easy. I'm missing some furniture and called (239) 205-7003 the office of Father and Son Moving. Spoke to both ** and brother ** about missing furniture which they said they had stored away. I asked to have it returned several times until finally ** told me to: "stop crying about my damn furniture!! I'll get to it when I get to it." And then he hung up on me. Unprofessional and cowardly would be my review. So, I guess I'm just out of luck. Don't let this happen to you. AVOID THIS COMPANY AT ALL COSTS!!! I paid $1200 cash (they insist on cash only) for 6.5 hours of work and got most of my stuff moved.

I don't know if they even deserved a 1 star but they break a lot of items, such as my grandmother's crystal vase. It has been in my family for years. Legs on my dining room table. Burnt a hole in my new mattress. Stole 2 antique angel statues. Ripped my box spring. Split the wood on my brand new bed. Putting it together, this is just a few items when I called to complain. They told me the person was out and for 5 weeks I tried and tried sending pictures and letters etc. Called the BBB there was over 3k damage and sent me a check for $60. Never ever would I recommend them. At the end of the delivery I was told they had to have cash as payment and the price was an additional $300. They left my house with a beer they stole in each hand.

One of the movers admitted to being an ex con. Items were stolen from my move. Furniture was broken and walls were scratched and dented.

I book this company without reading the reviews, which I never do but this was an emergency situation. Book them for 8am. They arrived at 2pm. The workers were great by the way. Its the owner who scams people out of their money. Anyways we started at 2pm and finish at 6 pm. You have to pay before they take any furniture off the truck. So I did. I was told prior that travel time is included in the $96 an hr rate.

We hired Father and Son Moving to help us move to our home in September of 2014. Here is a breakdown: Good luck getting a hold of claims. The guy who answers the phone is the same guy for each location, and he never knows anything. The people who deal with claims are only there a few hours, for a few days a week, and never call you back. (I'll get to that later). What they don't tell you about on the phone is the 22% diesel surcharge, which if we do the math, easily adds a couple hundred dollars to the bill. You find out about this in the fine print when they arrive.

Relocated from Logansport, IN to Louisville KY a couple of weeks ago. Received 3 quotes from companies to handle our move. Chose Father & Son which turned out to be a huge mistake. No professionalism, lack of skills and definitely no organization when it comes to loading a truck. They treated our possessions as if they were trash. Just throw things in boxes without wrapping to prevent damage. All boxes packed with heavier objects on the top which damaged the more fragile items below. China is usually wrapped as individual pieces (at least by a respectable moving company) but not this one. Let’s wrap cups together then a stack of plates with no material between the individual items. Plates on top with extreme weight pushing down on the items under them. Can't put the bed together cause they don't remember where the additional pieces are. Call the guy that is not on the final destination unload. Duh, I put 'em in a box.

Unfortunately, I did not read the reviews of this company before calling them. They charged $90 an hour with a minimum of three hours. I specifically instructed them to bring boxes to box artwork that was going from one office to another. The distance between the two offices was 2 miles. When the drivers arrive there, refuse to pack the things. They also refused to take the artwork saying that they did not want to be responsible. After leaving our office, only after one and a half hours of work, they called her supervisor to tell them that it was our staff that told them that they did not need their help any longer. When I called to complain, the manager didn't believe me. I informed him that his behavior and attitude is the result of his poor ratings of service. I'm so angry that I'm going to call my credit card and cancel the payment. It's the worst moving company of ever dealt with. Do yourself a favor and call another.

Called and received a quote for a moving job. The price was $800 at a rate of $96/hr. They told me they would disassemble the furniture move all my boxes and bags and reassemble the furniture and set it up in the correct places. Told me the job was simple and I was only moving about a 20-block radius so it would only be about 6-8 hours not to exceed $800. 3 men arrived to my house at 7:15 am. They arrived with no tools to disassemble the furniture so they took all the boxes and bags first. My husband gave them handheld tools and had to assist them with taking the furniture apart. This took hrs. They then took the front door to the apartment off so they could get the furniture out. Then left. Never put the door back on. They left some pieces to my furniture and didn't take all the boxes and bags I had set out for them.

I was happy to contact Father and Son. Assured they would answer my questions when I gave my measurements of the space and my concerns-but, I got a gruff voice and a man that said, "How would I know if it will fit? It's not my house," when asking about moving some furniture for a client. I am thankful I had this experience before I made arrangements and paid them to assist.

I was robbed by these bandits at Father & Son Moving. Came in wrapped furniture for 1 hour and once $600 cash deposit was given, they stopped and said that the owner asked for another $600 cash to continue working. At that point, we told them it was unreasonable and it was not what we agreed on. The owner spoke to me personally over the phone and when I diasagreed with the NEW price he told me to ** myself and hung up. I was outraged at his lack of professionalism. Immediately his employees instructed by him picked up all their materials and took off with my $600 cash and only 1 hour of labor. Completely ripped me off. Angry is an understatement.

The crew badgered for a tip. They stopped the job ready to roll with incomplete packing. Part of the job (attic item retrieval) was skipped and had to be done by customer (me). Items from house turned up missing: Black Buck knife, Black Western Digital 250 GB external hard drive. Damage to some moved items, and a classic painting removed from its frame. Bloody awful service. We will never call again.