Father & Son Moving Reviews

The moving experience. Part 1, was a little less than satisfactory. When the team arrived at our home and they were very upset and not happy with the amount of items needed to be moved, which was committed to and by the sales team and their office. Part 2, The team was several hours late arriving because they had another job to complete in South Miami before arriving to our house in Jacksonville. When they arrived, they were dropping boxes, sliding furniture across the new living room floor ripping, the floor. Unpacking was a disaster, some many valuables broken, TVs, items that are not replaceable. I'd give them a -Zero.

There needs to be zero star because that’s what this company deserves. Poor communication throughout from setting up the initial packing day to never responding to damaged articles. Absolutely disgusted With this company. I watched one of the movers drop an antique dresser and laugh about it as it rolled down a hill and he went and picked it up. That’s only one of several items damaged, including his custom-made sofa. He blamed it on the strap saying that it’s loose but will come back to form. Of course, it did not. Owner will not respond to text phone calls or emails. Stay away from this company!

Not even worth 1 star. What an awful experience for an already stressful event. I was so disappointed with the end result of my move. I overpaid for wasted time and I am out thousands of dollars from items that never made it off the truck into my house. When I was directed to reach out to Jay the owner about all the missing items I discovered the day of unpacking he was anything but friendly, understanding or professional about the situation. I did not believe my items were stolen but when the owner is so pathetically unprofessional what are you supposed to believe at that point? Electronics, jewelry, designer sunglasses all gone.

Father and Son's price was very very good and on moving day the packing of the truck went really well - the movers were patient and took their time and accommodated everything. The problem was with unpacking. First off they sent only two guys to unpack, there were two trucks (I had that much stuff). The first truck showed up mid-afternoon and that they unpacked. The second truck arrived around 6 in the evening and the two guys were overwhelmed - they worked until 1 in the morning.

I paid to have them pack and store my entire house in air conditioned storage. Shortly after they got my goods they announced that they had sold their business to another party. When my goods were delivered, they were clearly not stored in an air conditioned facility. They lost much of the goods and many were damaged or totally destroyed. They are worst and anyone who uses them - BEWARE.

Yesterday I asked for a moving today from a property to a storage between 8-9 AM; the driver called me before 8 and I told him that they needed 2 people. To make the reservation they asked me yesterday to pay $50.00. I was not going to be at the unit, but yes another person. When I called him around 11.30 he told me that nobody had come and he was trying to get in touch with the Co. I called the driver and he told me that his supervisor told him to go first to another place. I called the Co and they told me that they were very sorry for the delay and were trying to send another person. I cancelled the service, sent them an email and didn't get any answer.

Hired in June 2021 to pack, move, and store our home’s furnishings. Then to remove from their storage and finally deliver and unpack to our new address in Sept 2021. Original crew was fantastic! 2nd crew was less!! After finding several things missing or broken we contacted owner Jay several times re: missing items; his reply was “he would check warehouse to see if he could find our things.” He never called back!! We called the many numbers for them and only were able to leave messages; no return calls. We left several messages for the sales rep Meike ** also. We paid the $600 for insurance and that was part of our contract. We tried emailing and following instructions to file a claim. They had us repeat the claim filing 4 times. We told them our loss was approximately $5-6,000. with. $1000 deductible.

DO NOT USE FATHER AND SON...They dented or scratched most of the big pieces of furniture. The lead guy told me to call the office tomorrow and they would send a man who did their touch ups. This was a guy whom I'd actually requested. I knew him from my prior move. Much to my dissatisfaction and dismay, I was hurt and mortified to learn it was a blatant lie when I called the office the next day and spoke to the owner. We were devastated and hired a man on our own. The owner, in an effort to rectify, sent me $125. It cost me $400.

I used Father & Son Moving for my most recent move. It was a breeze! They have great rates, showed up on time, and everything was securely moved. I would use them again and again. I highly recommend them to everyone!

I was recommended by my contractor to use Father and Son Moving and Storage because I had a large expensive wall unit to move. I got an estimate and hired Father and Son Moving and Storage because the owner assured me they would be able to move the wall unit. When the movers arrived they told me they could not move the wall unit, it was too large. I insisted they had to move the unit, it was moving day! They took the unit apart and damaged it beyond repair. Ripped pieces apart by not fully unscrewing and broke one of the doors in half. The $8000 wall unit went in the garbage. Additionally, they did not wrap any of my furniture in blankets because it was a local move. They broke a dining room chair and dented the top of a dresser. Their insurance company paid us $79. Do not use them.

The two gentlemen that arrived at our house recently to move us out and then over to the next town were very attentive, friendly, speedy, and careful. They also did an excellent job on the other end moving us into our new place. They placed each item as directed while taking pride in their job. They wore protective masks and complied with keeping appropriate distances at all times. I would highly recommend this moving company!!

This company has a license to steal!! The owners are suave. They charm you like your they are your friend...then they take out your eyeballs! The owners, Anthony & Sal are smooth talking wise guys..They lied about everything form start to finish. The charges for travel from Newark to my home never discussed, the up charges after 8 hours, never revealed, the fact that I scheduled my closing around his so called best crew?

I had a last minute booking. They charged from point of last move to our home. Bonded and license not sure about that. Looked like people that crawled off a Ditch. The lead Person try to take up 45 minutes of the billing time to sign the agreement which his pad did not work. The lead Guy then called the owner and complained about our agreement of moving our household goods. They totally unorganized the entire order of what goes where damaged the woodwork. The entire time 45 mins later the Lead guy orders the truck emptied as the agreement couldn't be signed.

If I could put 0 stars I would. This company destroyed my life. They moved me after Christmas 2018. They lost some of my things but material things I can replace. But the 3 huge storage containers of my children's childhood photos were lost. All because they were in a rush to go to the next job. Unloaded my stuff into the garage, didn't set anything up at all. And above all lost photos I cant ever replace back. I cant rewind their childhood back again. Years of school photos, family photos (the company that did the family photos is no longer in business). My children's 1st photos coming home from the hospital. Dozens of memory cards with photos on them. I am destroyed and my heart is broken. And this will forever haunt me knowing I trusted these people. Paid them a small fortune and lost the only thing that I possess that ever mattered.

HORRIBLE EXPERIENCE!!! We did not even make it as far as the move. Mr. Jon ** came to our home to give us a quote. We gave him a $50 deposit and signed a contract. I called two days later to ask him a few questions concerning the reviews I had seen. I was yelled at and told him that is the way he does business, and then he told me he was canceling my move. And not to bother him again! Trust me, I will never bother him again. CUSTOMER BEWARE!

This has been the worst experience. From the pickup date, it has now been over three weeks and I have not had the delivery yet. After the first week, I was told that my things were still in their warehouse. After two weeks, I was told the truck was in Maryland with a flat tire (lame excuse--no one in their right mind tries that excuse). Then I was told "oh no, not 4 days from the pickup but 14 from the estimated delivery date." But wait, it gets worse. I got a call "we are delivering in 1 hour." Then another call saying "the truck can't fit into the complex and it will be another $2000 for a shuttle truck-- CASH ONLY."

My experience has been a complete horror. Reading all these reviews on Father and Son has made me really angry. I moved from Brooklyn New York to Naugatuck CT. I was quoted a price 2600 with a cash deposit before they left. When they arrived they told my boyfriend it was 250 more because of traffic. We explained that was my move we settled on this price. They told us we aren’t unloading till they get it. They were gone for hours. We called the owner. He told me I would have to pay for storage. He would need the money. I’m borrowed the 250 and was told what to write on a piece of paper if I want my things back.

I received 3 quotes from three different moving companies one being Father & Son Moving. To try and keep costs down I decided to go with them. The original quote was $640 with $50 upfront. They were supposed to be at my house between 9 and 10 a.m. When they weren't here by 10 I decided to call the company I was told by Brian. Oops, they had an issue with traffic. They are running a little late. They will be there within the hour. I just got off the phone and spoke to a different gentleman who then told me they were still 20 to 30 minutes out. Now mind you they never called me to tell me they were running late. I had to call them.

So you need to move but you require professional help. You call around and get quotes and a feeling for who best suits the job for you. At Father and Son Moving and Storage, you WILL receive quality customer care service over the phone. John ** will personally see to it that he comes across as someone that cares and listens. His supervisor Keith will even back up his ability to give you job number one A-1 service. Kristen will follow right behind them letting you feel like you have made the right choice! At this point you will never think that you are dealing with money hungry thieves or deceitful liars-but you are!

I have had a horrible experience with Father & Son movers out of Billerica. I have had the same experience as the others on this site. On May 17th, they arrived 4 hours late. They said there was an emergency at 6 am with a closing and needed to pack someone up right away and that is why they were late. They called several times saying they would show up and then didn't until 11. They were not even done with my move until 10 pm!!! I sold my house and was moving into a hotel for 35 days with my two girls ages 10 and 6. I had to leave at 7 pm to get my girls to hotel, unpack and put them to bed for school the next day. I left the movers with my neighbors to lock up my house around 7.

We used Father and Son Moving to move from NY TO NJ. They were late, unprofessional, and rude. Cursed in front of my children. Banged up my furniture. When we called the owner Rick to complain he was downright abusive. Terrible experience. Unreal.

First of all, this company flat out lied over the phone about their rates and they denied it when I called back with the movers still in my house. They smoked during the move causing my old home and new home to smell like smoke. They caused significant damage to the property, banged up my wooden staircase real and bashed the walls with everything they brought down. The movers did not care about anything and appeared threatening when I did not want to pay the full amount. I have just started my correspondence with them regarding it, but they seem to not really care. If I have to I will just file a police report against them. The WORST COMPANY AND PEOPLE!!!

Worst company I have ever had to deal with!!! Never mind that they broke a bunch of our stuff when moving. When we did the final walkthrough they made sure that the stuff that they broke was either facing a wall or had something else on top of it... TV's, dishes, lamps... you name it!!! When they first came in they wanted cash up front, no credit cards accepted... never said anything about that when they gave me the quote. They also told us that they "expected a big tip"... almost like they were threatening us!!! Can't believe these people are still in business... SAD!!!

I was quoted $550-600 for an 18 mile move and was charged $1700... THEY ARE THE WORST. After the fact I contacted them and the person who quoted me, Marc **, became very belligerent and hung up on me. They proceeded to call my office and scream at our receptionist... real class. STAY AWAY FROM THIS COMPANY.

On 6/1/16 I filed a police report in Providence, RI as a result of a Father & Son Moving Company truck hitting and totaling my legally parked car. They fled the scene of the accident. The estimated damages are $7300. I have two witnesses with 2 written affidavits and a lawyer trying to help me, but the company, as well as their insurance adjuster from York Insurance, refuse to accept liability of this claim. I'm currently going down every avenue to pursue them legally and obtain justice.

I moved recently and they broke glass items. One of their employees slammed boxes that were clearly marked "Glass - Handle With Care". They broke one of my picture frames. They took off without notice and left me with close to 10 boxes. I had to make arrangements the following day to get picked up by friends. They scratched my furniture which they denied. I'm still missing pieces from some lamps they dismantled. I have no idea what they did with the pieces and get this, to top it off one of their guys decided not to work on moving night. He Sat on my sofa and said he was not going to help any more. He even had the nerve to ask me if I could fix him dinner! Well HELLO, 1) I am not his "wife" nor friend and 2) my apartment was empty with no food!!! Like what the heck??? The other employees kept telling him to get back to work and he got up over 1 hour later.

Called Father And Son about two weeks ago to move a king bedroom set, 5 pieces, from Pinecrest to North Miami. Spoke to Michael ** who told me they charged a minimum of two hours up front, 89.00 an hour. Then I proceeded to ask "what would the cost be more or less." He told me "about $319" then I asked again "would it go over much more". He said "no that's about right" so I said "ok" and I booked them. No written contract just verbal over the phone. I called him again to confirm before the move on August 19 and the same number of 319 was told to me again.

Did not unload some of our stuff and left with it on their truck. Many broken items. Claim filed with CSI which apparently has a VERY bad reputation for taking forever to "settle" claims and ultimately paying customer NEXT TO NOTHING. They basically have "stolen" our things, including new rugs clearly marked as ours. It is now going on two months and the claim is still "being reviewed". Father and Son should not allow this to happen. They should be investigated for theft of property and not fulfilling their contract to deliver all items on the truck. DO NOT USE THEM.

My mother scheduled the move for me from MA to FL! Given a pick up window of between 1-3! I called @ 4 & was told the move ahead of me was more than anticipated! They should be there by 6, so I then went & searched their reviews, which I should have done first! Holy crap! It's now 9:30 no-show, no call??? I'm now on the phone scheduling another moving company & disputing the $178 deposit they took! I will definitely be taking further action against them once I'm settled!

The worst moving company ever. Please, please do not use this company. If you do you are being a desperate fool. Excuse my French, but I'm dead serious, these people are low lifes, Scumbags waiting to get your belongings on their trucks, with a fake estimate and then up the price on you three times more than what they quoted you over the phone and we all know that estimates aren't real. Yeah that Scumbag Ricki Russo, who calls himself Sal, is behind all the scams that's being done. Trust me, I know how they work. I worked for the scumbag. He get bums off the street to move you just to charge them money for a BS shirt and hat. To advertise his business you have to pay 40$ throw a jumper at you and charge you 75$ for it, force you to take a tool box when you already have tools, and threaten you not to come in without it, send amateurs on a job with professionals, kill the good workers and rob all shippers.