Father & Son Moving Reviews

Worst moving company that we have used. Damaged furniture and refused to pay for the damage. Will not answer phone calls, texts or emails. Please stay away from this company. They were late to pack the day before and were late coming to move us. Brought two trucks but one left in the middle of the move. Tried to leave items behind because they said that they did not have enough room on the truck.

I would give Father & Son Moving 10 stars if I could. I don't understand why they have negative reviews. I moved from a large 5/5 to a home half that size. Jay came out and gave me a quote, not a big talker but he's very honest and I felt I could trust him. They came the day before and packed everything including my million kitchen items. They came back the next day and moved us quickly with 7 guys. Not one broken item! Christian and the entire team are amazing. They went above and beyond! Unpacked my furniture with care. I am moved in and happy. Not to mention their prices are reasonable and they stuck to their original quote.

Simply put, this is the most unscrupulous company I have ever encountered. I put a deposit of $185 down on an intended move in May of 2024. We then decided not move at that time, so contacted them to get our deposit back; they told me they would credit it to the next billing cycle. That has never happened despite repeated phone calls, despite my sending them photographic evidence of my payment. They also claim to be a member of Better Business Bureau, but the BBB says they are not accredited. DO NOT USE THIS COMPANY; THEY ARE NOT TRUSTWORTHY.

The moving experience. Part 1, was a little less than satisfactory. When the team arrived at our home and they were very upset and not happy with the amount of items needed to be moved, which was committed to and by the sales team and their office. Part 2, The team was several hours late arriving because they had another job to complete in South Miami before arriving to our house in Jacksonville. When they arrived, they were dropping boxes, sliding furniture across the new living room floor ripping, the floor. Unpacking was a disaster, some many valuables broken, TVs, items that are not replaceable. I'd give them a -Zero.

There needs to be zero star because that’s what this company deserves. Poor communication throughout from setting up the initial packing day to never responding to damaged articles. Absolutely disgusted With this company. I watched one of the movers drop an antique dresser and laugh about it as it rolled down a hill and he went and picked it up. That’s only one of several items damaged, including his custom-made sofa. He blamed it on the strap saying that it’s loose but will come back to form. Of course, it did not. Owner will not respond to text phone calls or emails. Stay away from this company!

Not even worth 1 star. What an awful experience for an already stressful event. I was so disappointed with the end result of my move. I overpaid for wasted time and I am out thousands of dollars from items that never made it off the truck into my house. When I was directed to reach out to Jay the owner about all the missing items I discovered the day of unpacking he was anything but friendly, understanding or professional about the situation. I did not believe my items were stolen but when the owner is so pathetically unprofessional what are you supposed to believe at that point? Electronics, jewelry, designer sunglasses all gone.

Father and Son's price was very very good and on moving day the packing of the truck went really well - the movers were patient and took their time and accommodated everything. The problem was with unpacking. First off they sent only two guys to unpack, there were two trucks (I had that much stuff). The first truck showed up mid-afternoon and that they unpacked. The second truck arrived around 6 in the evening and the two guys were overwhelmed - they worked until 1 in the morning.

I paid to have them pack and store my entire house in air conditioned storage. Shortly after they got my goods they announced that they had sold their business to another party. When my goods were delivered, they were clearly not stored in an air conditioned facility. They lost much of the goods and many were damaged or totally destroyed. They are worst and anyone who uses them - BEWARE.

Yesterday I asked for a moving today from a property to a storage between 8-9 AM; the driver called me before 8 and I told him that they needed 2 people. To make the reservation they asked me yesterday to pay $50.00. I was not going to be at the unit, but yes another person. When I called him around 11.30 he told me that nobody had come and he was trying to get in touch with the Co. I called the driver and he told me that his supervisor told him to go first to another place. I called the Co and they told me that they were very sorry for the delay and were trying to send another person. I cancelled the service, sent them an email and didn't get any answer.

Hired in June 2021 to pack, move, and store our home’s furnishings. Then to remove from their storage and finally deliver and unpack to our new address in Sept 2021. Original crew was fantastic! 2nd crew was less!! After finding several things missing or broken we contacted owner Jay several times re: missing items; his reply was “he would check warehouse to see if he could find our things.” He never called back!! We called the many numbers for them and only were able to leave messages; no return calls. We left several messages for the sales rep Meike ** also. We paid the $600 for insurance and that was part of our contract. We tried emailing and following instructions to file a claim. They had us repeat the claim filing 4 times. We told them our loss was approximately $5-6,000. with. $1000 deductible.