Bellhop Reviews

I only needed a couple hours for a move and Bellhop was local. They did a great job, very efficient, and didn't waste time. They wrapped everything and blanketed it.

My experience with Bellhop went very well. Everybody was very helpful. They were on time and they did a nice job. They were very careful with everything and I was very happy with it.

Bellhop was cheap compared to other moving companies. They moved things quickly and effectively. It was what I was expecting from a moving company.

Everything went really well with Bellhop, and it was all very fast. We had a good experience. We were moving apartment units in the same apartment complex. The moving crew was great. We packed our own belongings, but they were on time.

A colleague that already used Bellhop's services referred us to them. We checked and they were the most convenient for us. The process was very straightforward. I reserved online then I got a message then another message just before everything would have started. They also gave me a contact in case something would happen. Everything was very smooth. I've been very surprised.

The signup process was insanely easy. It was also easy to book and reschedule, which I did have to do. I appreciated that. I overestimated what I needed so I ended up paying a lot more. I requested four people and I did not need that but that's not Bellhop's fault. It would have helped if they had something that could estimate how many people you need.

I like Bellhop. We moved my stuff to Dallas and the people that showed up were very helpful. It was a really fast move than I thought it was going to be. Everything that I needed was brought to my new apartment. It was a good experience and I'd use them again.

I've used a good bit of moving services before and Bellhop's communication was beyond anything I've ever seen. It was completely stellar. I didn't even expect that. It was really great having frequent updates on the status of the helpers. It was so transparent. We've only been living in our current home for about four months, and we had a very large piece of furniture that we needed moved upstairs but I didn't have any help to carry. So, we contracted Bellhop to come over and take care of it, and they did.

Bellhop is very accommodating. The rep was very helpful and friendly and the moving crew was amazing.

I moved with Bellhop twice. The second time, I just booked it online. They had my details. It was like in October that I did my first one. The moving crew did a good job. They were nice. The lead was definitely a lot stronger employee, which is probably why he was the lead. I was moving from a storage unit to a townhouse. They were on time, fast and nice.

We had used Bellhop and we liked how they handled our move. We used them again when we were moving out some of my father's furniture and everyone we dealt with was excellent. They were very knowledgeable about the process. They walked us through the whole thing, how the scheduling and billing would work. The moving crew was friendly and fast. They did exactly what we asked them to do.

Bellhop worked very hard. They were very personable. For the second time, we utilized Bellhop and we’ll do it again in the future. The first time we used Bellhop, it was a good experience. So, this go-around, we didn't really shop at all. We were given a pretty accurate quote. We needed them to stay a little bit longer. So that kind of went out the window with the accuracy of the quote, but the pricing was fine. Two of the individuals showed up a little late, and one didn't show at all. But the team leader got on the phone with the company, and they tracked someone down that was in the area. Everything went well.

I made a call and scheduled a time for the move. It was simple enough. Customer service was very professional and productive.

A lot of companies charge you a minimum price, but with Bellhop, we didn’t have to do a minimum when we were moving exactly a mile down the street. They offer an ala carte service and it made things so much simpler. The only thing I didn’t like was somebody called and tried to convince me to add another hour to my service. Even though they said if I didn’t use it, it would be credited back, I was sitting on the phone going, “There’s no way that I even need to do that.” He said, “Well, you should do that.” I said, “Well, originally I planned for two hours. Somebody said ‘do three.’ Now, you’re asking me to do four.” That was a little weird.

I priced around and Bellhop's prices were much more reasonable for this particular move. They also had great reviews online so I thought I'd take a shot and they were great - much better than my other mover.

I was on the phone for hours. I couldn't get through customer service. Victor helped me through all this. There was some problem with the links from the very beginning and they were trying to sort it out. But eventually, it never got sorted. I couldn't see the invoice. I just knew when the money got deducted from the bank. So with other customers, that might be an issue. Otherwise, I was fine with that. I was very happy with the service as well and the people who came to our help.

I've used Bellhop four times now. I keep going back to them because they seem to be the most economical. I know how they operate and it works well with the way we move. In the beginning, it was like, "Hey, can we give you guys a couple of our stuff?" But the more Bellhop has grown, it seems like they've really listened to the way things work now with technology so everything is totally hands-off. They really think of everything when it comes to the move and if you need a truck, they have all of the things that would come with that that you might not think of. Despite their growth, you still get that whole, "We treat you like part of our family."

I had a flat tire on my way, bringing my trailer to my new apartment, and they rescheduled me for the same day because I only had one day that I could move in. It was from 11:00 to 5:00. They had to move a couple of heavy things up to my apartment, but there was an elevator. And then they had to take some shelving out of my trailer and put it into my garage, along with a bit of lumber. They were very efficient, followed directions well and polite. I tipped them afterwards. I thought they needed raises.

We had previously used Bellhop for a move up. Recently, we used them again and it was a very good experience with their rep. They were very professional, very thorough, very attentive and knew exactly what they were doing. They were very well-trained and certainly amenable to helping out in any way possible. They do a great job and I would certainly not hesitate to use them again or recommend.

Customer service was able to answer all the questions regarding the billing and the move. Everything was top-notch. It took about two hours and 10 minutes to complete the move. It was about a 30-minute drive and the folks who came in were really professional.

I got a co-worker who used Bellhop before. I also interviewed for a human resource manager position with the vice president or the president two years ago, and he was a great guy, listening to him talk about the things that he did. I learned a lot about the company during that interview with him and it was a neat startup and really impressed with what all has been done with the company. They did a good job. They broke two things, neither of them were anything that I had a complete fit about. We asked them to put the beds together in the end, but they told me that they couldn't do that because they didn't take the beds apart. I bought them lunch and fed them pizza, and they were a nice bunch of young men. The leader was great. I also gave them a nice tip and sent them on their way. I would use them again.

I've used them a few years ago and they were great when they first started up. Recently, I used them and they were early and on time. They did a great job. I also recommended them to my brother. He was here moving stuff when I hired them. He hired them in St. Louis just for a quick unload.

We were moving about 45 minutes away and we called Bellhop a month before I moved to schedule everything. We talked with Bellhop around that week when we booked about two or three times to make sure everything was good and that we told them everything we had. Their reps asked all the right questions and they had the right-sized truck and everything there for me to move.

Everyone was so helpful and awesome. They got the job done and very quickly too. They didn't overcharge me nor did they try to just stand around and waste time. It was a really good move.