Bellhop

Bellhop has always moved us. They do a really good job from start to finish explaining everything I need. The guys who pick up things do what I ask.

All of my interactions with the Bellhop team was positive. They were consistent with contacting me and making sure that everything went smoothly, so customer service is awesome. They also prepped me and said that the clock would start as soon as the gentlemen began to move our things. I wasn't there for the physical move, but my sister alerted me when they arrived.

The rep who assisted me, Joey, was very communicative. The Bellhop official crew was very professional. The unfortunate part though was that the third-party truck company they hired had some miscommunication on the address and they were delayed in arriving. But Bellhop was on top of everything and they corrected the situation. Overall, the move was a success. Everything came all safe. I had a very easy experience and I would recommend Bellhop. I would use them again in a future move.

I was looking for someone to move me and Bellhop was in a range where I could use them. They were professional. They explained the pricing to me, what was going on and what needed to be done. They also asked me if I needed to move anything else. If I needed to purchase anything or do anything, they let me know offhand. They did a pretty good job and they did it quickly too.

Bellhop responded right away. It was very quick. Overall, I would give the entire experience, on a scale of 1 to 10, a 10. I would recommend to anybody that asked. The person handled it very good. The moving day went exactly as described. We set up a time, people met me, we took care of it, and that was it. It was a very good experience. They delivered as promised. To me, that’s the most important thing. I had a certain thing that I needed, and the person told me the way it would work, and it did exactly as he said.

With Bellhop, things were a little shaky at first. The driver didn't show up, so we were a few hours behind schedule. But the team was there. They were very nice. They were happy to hang out and they reassured us we weren't being charged for the time that they were there since they couldn't really start doing anything yet. They were still in good spirits. I know that that could be a bummer for them as well and kind of puts a delay on the rest of their day as well, but they didn't get frustrated in front of us.

With the guys who moved me, everything was a good experience. They were very pleasant and I had no problem. They were a little late, but besides that, pickup and delivery were fine.

I just moved from an apartment into a townhouse. It was in the same city and although the zip code changed, it was less than 20 miles. The whole move, including the travel, took about two and a half hours. I used Bellhop and it was perfect. All the other carriers that I contacted had a minimum of four hours and they had all this stuff that I didn't need. I just needed a couple of guys to move me. I was totally surprised because Bellhop was cheaper than even me renting a truck and a couple of guys at Lowe's.

The rep was nice and organized. I did the packing and then the movers were able to get most of my stuff in the house without having to take them apart, but whatever they took apart, they put back together just fine. They were very friendly, helpful and professional. We incorporated a trip to the storage shed on the way and they got it done in record time. I was trying to do it at three hours and I told them I didn't want four. They accommodated me and didn’t try to stretch it out longer than it needed to be. They had another move right after, so they tried to make sure as well that they have time in between to get set up for the next move, and then also include the middle trip. They did a fantastic job.

My Realtor told me that he had been using Bellhop in the area. He wouldn’t recommend anybody other than Bellhop. He said that they were a great moving company. They were very fast and proficient, and I was very impressed myself. We had four 30-by-10 storage boxes. We moved from Dade City, Florida, to Dade County, Georgia. Everything was great. The process was very brief and to-the-point, and we got it done. They were very thorough and answered all the questions that I had, and I didn’t have any issues whatsoever.

I saw Bellhop on a Groupon, and so I tried it the first time with that. They worked out really well. They were very nice. So, I ended up using them again a second time. The moving coordinator was very pleasant and professional. The most recent experience with them was the best. We had them meet us at a storage unit that we had, and we loaded the truck from the storage unit, and then we had them stop at our house, pick up more stuff from our basement, and then drive it all to my daughter and son-in-law's new house. The storage unit to our house was maybe 10 minutes and then it was about another 25 minutes down to my daughter and son-in-law's house. Then, they unloaded it there.

Right shortly before the freeze in February, I was planning on moving. I had to be out by February 28th. I have a newborn. We’re a newlywed couple, I'm an ER nurse and with the freezing, the newborn and the moving, things were very stressful. But we definitely got stripes on our newlywed sleeves. I never utilized a moving service. I had always done it myself. I didn't wanna hurt myself. I gotta go to work, et cetera, and due to the time constraints, I needed professionals. So, I just googled moving assistance in the area. I spoke to one. They were a little bit pricey. Then, I looked up and found Bellhop. From what I could gather, it was kind of a group of younger kids looking to make a buck, and it seemed like a pretty professional thing. They called me back. I had to cancel. They called code gray in my hospital, so I had to stay at the hospital. Moving got canceled, but Bellhop was in touch with me quite frequently.

I had reached out to three companies but they were overpriced. I ended up with Bellhop and their reps were polite and had a sense of humor. It was a pleasure doing business with them. Even the movers were fabulous. They were very professional. I joked with one of the workers saying, "Are you the only one moving?" He said, "No, we got a line going. I'm only bringing it to the stairs and then someone else takes it from the stairs and brings it to the truck and then someone else puts it on the truck." They were very well-organized. They wrapped everything with blankets. My furniture got battered around a little bit but they didn't break anything.

The crew was fantastic. They moved everything and never had a problem with them. It took them four and a half hours. That was from the time of getting to the apartment where we used to live, packing everything up, getting to the home we just bought and then unpacking everything. I'd recommend them to anybody who's moving.

Bellhop was right on time and they did everything perfectly and carefully as well. They were very efficient.

I was just moving a piece of exercise equipment and the people were awesome and nice. They were in and out in five minutes.

Bellhop's whole setup looked very professional and had all these guarantees for satisfaction so instead of trying to find a fly-by-night random thing up here, we decided to go with them. The communication was really good and they were super accommodating to us. They got everything done really quick and efficiently, especially for the price point and how we were in the middle of crazy weather. Also, the quote was spot on. It took them less time than I had budgeted for - I did four hours and they got down three hours - so they refunded me an hour, which I wasn't expecting. I would use Bellhop again in a second. I've only moved a couple of times and that was our best experience.

Bellhop did a great job, and I definitely would recommend them. At first, I had to go to my mother-in-law's house and pick up some of our furniture there. Then, we had to go over by the airport and pick up the rest of our stuff that was in storage for four years. They were really good. When we had Two Men and a Truck, they moved our antique furniture. They're like 160 years old. They cracked the foot on it. But I told the guys from Bellhop about the furniture ahead of time. I said, “Hey, look. These are 160 years old. Just really be careful with them.” They were really careful. I gave them a hand here and there. It was a 10 x 15 space, and it was full. They helped set up everything, they had set up the beds and put everything right where we wanted it.

We had to delay because of the snow but the gentleman in charge of the crew was most responsive in rescheduling for the next morning at 8:00. The staff arrived on time. They were very professional and worked the entire time they were here. There was no downtime and they could not have been nicer young men. We enjoyed having them. I recommended them to another friend who used them last Tuesday. It was a great experience and I would highly recommend Bellhop again. We underestimated the time required about 30 minutes and we didn't mind paying the overage which was close. I could not be more pleased.

I used Bellhop before when I moved and they were a lot less expensive than the regular movers around town. I used them again and did things on the app. With some other moving companies doing things online, they fill everything out then they call you. It was easier with Bellhop. The movers were super friendly. The last time I did a move, the movers were great too. With the experience and the price, it was a really good experience. I've suggested Bellhop to a couple of people.

I feel great about Bellhop. I love the company. The movers themselves were great. The communication from the company was great. It was easy to communicate with the customer service reps’ headquarters. It was easy to book online. Pricing was reasonable, too. I've used Bellhop plenty of times. I'm a repeat customer. They’re doing great.

The process was straightforward. They could answer every single question that I had, made sure everything was upfront and that I knew what the expectations were and how everything would work. They made sure they had every single detail of what my move was, where I was going, where it's coming from and what I needed. It's not a one place stop or restricted to one person. They could go from moving truck or what I did, having packing moving trucks or even unpacking a moving truck. I only needed movers to pack a truck for me and they were also able to help me get that set up right away. Both gentlemen who helped me out were extremely nice and ready to go. The experience was extremely positive.

I liked the price and availability of Bellhop. The representative I spoke with on the phone gave me all the information I needed then she also told me I had to go online if I needed additional things like packing stuff. I was able to go online and read about their move, what they would need, how we had to have everything set up, and what they could and couldn't move. Everything was easy.

It went well with Bellhop. They were prompt and very professional. They got in and set everything up. I'm very satisfied to what I needed to have done and in a timely manner that they took care of it. I also used Bellhop before and I liked the service that I received.

Everything was cool with their website. Every interaction I had was really good. Any time I talked to someone, it was professional. They were great, very efficient, very polite and had the mask on. It was an overall pleasant experience. I definitely would recommend Bellhop to other people.

We liked the convenience and the price with Bellhop. I moved from Pittsburgh, Pennsylvania to Dallas Texas. I moved like a two-bedroom apartment. Moving out of Pittsburgh, I only got help with the big stuff from Bellhop. Then moving in Dallas, they moved everything. Moving out, I already had everything wrapped. They came and pretty much put it into my U-Pack for me. The whole process was about 20 minutes but I had them for an hour. I let them go after 20 minutes, so it wasn't an issue. Then, when they came into Dallas and moved me out of the U-Pack and into my house, I’ve got them for two hours. But they finished unloading everything in about an hour and a half. Everything went great both times. Our experience with Bellhop was great, hassle-free, and I would definitely recommend and use the service again.

The rep was knowledgeable and helped me with what I needed. Whenever the crew got here, they did it quickly.

Electronically, everything went well. I did it online and I received online confirmation. Everything was perfect with the move too. They were right on time, even a few minutes early. They were quick, speedy, efficient and very helpful. My experience with them was great. I enjoyed being able to pay my estimate right upfront and was able to make a quick decision instead of having to wait for somebody to call me back. So, I thought that that was a big plus and why I moved forward. Hopefully, I don't have to move again for a while, but if I do, I'll pick them again.

Bellhop's price couldn't be beat compared to other companies around. The moving coordinator had everything in order from the beginning to the end. They were super quick and efficient. The movers got there a little early and started organizing stuff. I only got charged for when the whole team got there. They had me from start to finish in just a little under two hours. I was surprised. They looked like young college kids, so I was a little nervous. But everything went perfectly. It was a good decision and a great value.

I had to make a change in the date because the first call center guy who picked it up understood the 2nd as the 22nd. There was an error in the initial booking. I did not see the email or I missed it. Then, Justin, the team leader, sent a message that, "I'm coming tomorrow." I thought, "You're supposed to come 10 days from now." Then he said, "No, I will work out with the customer service. I'll do something for you. I'll come on the date that you requested." That went easy because I called up the call center as well and they said it was not an issue. It happens most times and they gave me the right date back. They were right on their toes. The guys who came here were friendly and they were up to mark. They understood our needs and they invested time like, "Where do you want me to place this? Where do you need?" When unloading, it was not just like putting the stuff. The guys were nice.