Bellhop

Lance and his team are in time, hardworking and reliable. They’re the best! I highly recommend Lance and his team to other consumers. I wish there are more movers like them, making our lives easier & smoother. Bellhop is lucky to have these peeps in their company. Thank you!

This was the absolute best move ever! The two young men, John and Sean were courteous, friendly and efficient. They were proficient at moving both big bulky items and delicate items. They were true professionals and I would absolutely use Bellhop again and I highly recommend them.

I was kept informed from my first call to Bellhop to completion of the job. Pricing was explained from the first call, no surprises! Bellhop workers showed up on time and completed the job well within the time allotted! Work was done professionally, care and a sense of urgency!

I chose Bellhop because they were listed on the POD website for a fast and dependable company, and they were! The team they sent me were amazing got the job done in less time than was allotted! They were great, I would and will go through them again when I get to the other side of the country!! Thank you again.

I booked with Bellhop and needed a safe, furniture, and several boxes moved. When I booked I listed the safe and that it’s 500 pounds. Their website says for items over 200 pounds, book 3 people, which I did. I booked, and then I received an email stating it was confirmed. When the movers arrived, they were not aware of the safe and said they could not move it. The movers called Bellhop and were told I would receive a call in 10 minutes. That was around 11:30 am, I didn’t get a call until 2:36 pm, well after the movers had left. Multiple people tried arguing with me that their terms of service state they don’t move items over 300 lbs. That is false, that terms of service state they are not liable for damages for items over 300 lbs.

Very satisfied with the communication and helpfulness of the service team. Both Bellhop associates Jose and Kevin treated the items with care and were very concerned about effectiveness of packing the truck to ensure nothing broke and all fit into the back. Thank you!

My movers were the Best. They were fast, strong, kind and respectful to all of my needs and stuff that needed moving. I could never say how much we appreciate the move they did for us. Very careful with everything. An awesome bunch of people. Thank you to all.

At first, the crew did a wonderful job. They were on time, efficient, and great to work with. However as we got settled, we noticed more and more damage to our belongings. A scratched table, bent furniture knobs, and a drawer that had been split from the dresser. I appreciated the moving service, but would likely choose a different company in the future.

They were great! Everything went smoothly. The staff was professional and respectful. The online communication and online payment was easy. The scheduling was easy. I am very happy with their service. I would highly recommend them. Plus I liked having a referral from our real estate agent.

The move was handled professionally. The communication was great. The two men who moved me was kind, careful with my things and efficient. I would use this service again in the future. The convenience of booking online made things smooth and I booked the move late at night on a weekend.

The team did a great job - fast, efficient and careful - they were definitely experienced and skillful and worked well together. Arrived on time and finished on schedule. Will most definitely use again to move the furniture back after construction.

Half the team didn't show. Could only move a few items. Still got charged for a 5 man team and have to reschedule to move again. The guys that did show up were great but not worth the amount I paid at all.

The team showed up on time. They were very polite and got right to work. All four workers made a point of introducing themselves to us. They were very careful with my furnishings - but were still efficient. We had some odd items and some very heavy items - but they tackled them with no problem. I would gladly recommend them.

1. They promised mattress covers - none provided, most of the mattresses looked like they had been drug through the mud. We had to hand clean them.

Hired the company because I had to relocated as a effect of the floods in July. Found out the structure was ruined in my home. Hired 4, 3 showed. They tore up everything we had left from the door off the fridge to washer dryer new dining table chairs. Coffee table workers cussed us, stole from us. We had to make a police report. The company knew about this. I phoned them numerous times begging them to stop the move. The movers showed up with no plastic wrap for my furniture. I had to leave my house to go purchase some. They didn’t move all my items. I had to pay 300 to rent a Uhaul truck after the move to store my remaining items they left. I was initially quoted 1250. Bellhop said it went over the allotted time and changed the price to 1800. I told them these workers moved at their own pace and took breaks. They said, "We will take 500 off after boosting it to 1800 only for it to be at the original price.

This was the most unprofessional experience I have ever encountered. The movers don't care about your personal and valuable items. Their customer service team is rude and they should not be in business.

I recently used a Google-certified moving partner, Bellhop Moving and they severely damaged my $1900 television during the move. I've followed up on the claim I filed with them (with pictures, video and receipts) 3 times since 10/1 when the claim was filed. The move happened 9/27 - 9/28. I paid $4K for the move and expected them to cover the damages to the television. After being put off for 2 weeks, I've been told that they will not cover the cost of the TV, but offered me $50. What a joke. Now I'm out $6K.

If I could, I'd purchase a highway billboard for the sole purpose of telling people not to use this company. I hired Bellhop for a small move 5 minutes from my current home. I love the UI experience and was so impressed with the modern scheduling (so many moving companies are old school). I scheduled about a month in advance of my move. Less than 24 hours before my move, Bellhop called me and left a voicemail. They then sent me an email saying that they couldn't assemble a team for my move and asked if I'd be okay rescheduling my move for 10 days later. They told me on a Sunday (everything is closed), so I had to call 30+ companies and pay extra to find a company who would move me on such short notice.

After setting up a move for over a month with this company, 10 days before the move we got a call from customer services saying their system allowed a double booking and that we were going to reschedule us for the following week! We have to have the house empty by the July 31st. The move was set up for July 30th... We asked them to do the move any day before from Tuesday to Saturday and they came back saying no, they didn't have anyone for it! After the last phone call conversation they just cancelled our move, they keep on saying they care and felt bad but the bottom line was that they left us without a mover and now we have to try to scramble to see if we can find anyone that can do the move for us!!! Horrible experience!!! I would not recommend this company to anyone.. Please be aware they can cancel and leave you hanging!!!!

Where to start complaining about this TERRIBLE experience with BELLHOP!!!

Warning! Steer clear of this unprofessional and unethical company. Where do I begin? First, they took an unauthorized withdrawal of $483 from my account when I made it explicitly clear that I was only paying the initial deposit for a friend. When they showed up, they were clueless as to our agreement to deliver to two locations, and they refused to do so. After loading everything onto the truck, they threatened to unload it unless we agreed to just one delivery location. When we expressed our frustration with their failure to act according to our agreement, they threatened to unload everything.

Only two movers showed up for the scheduled move. They were careless with my belongings which resulted in multiple damages. The compensation for those damages was insulting and caused me to have to pay a ton of money to have items replaced, fixed, and or cleaned. Offer Pad scheduled another move, but it was not until two days later which caused me a lot of issues on my transition between homes. I had to take off two days’ work to make up for the lost time.

Absolutely worst and I mean worst moving company ever. My fiancee used them three times prior without ever an issue.... Not this time. Prior to us moving we found out that they contract long distance moves to a third party driver and only provide the manpower...Not what was told to us during our booking. Our day was set up for March 24th, 2022. At 8:00 a.m. They guaranteed it would be to its destination by the 31st. Bellhops called a few days prior to ask if the driver could get there on the 1st instead.... Didn't really have a choice, so we agreed.

Was initially impressed with ease and cost of hiring Bellhop. When the college age crew showed up, I was initially impressed but quickly grew concerned when I noticed no to little effort was taken to protect the furniture or the newly painted walls as the Bellhop workers removed my belongings. I expressed my concerns to the team lead. Despite this, furniture was still put in the moving van without any blankets, etc. to protect them from impact/rub marks. As a result, the furniture arrived at my new residence (~20 miles away), with multiple dents/scratches to every piece of a new solid cherry bedroom set and living room tables. A knob in my front loader washer was damaged and the dryer was dented as was the laundry room wall. There were also various scratches and dents to the newly painted walls and trim of our new house.

Mover Beware! My experience with Bellhop includes movers showing up 24 hours late, not using any blankets or pads (which I found out on delivery), and a whole household of items destroyed. Broken nightstands, dressers, tables, and chairs. To top it off, I received a credit of $403 for my damaged goods. A supposedly standard $0.60 per pound. My damages are likely $9,000 in fairness, so the $403 is a joke. I heard from my move coordinator Joan one time, 3 hours after my movers were supposed to start. She was out of office during my entire move and didn’t bother responding to any calls or texts.

Completely unprofessional: They dragged and knocked furniture; the most hurtful thing is that they destroyed an expensive sentimental wedding gift that was barely 3 months old! The items were to be dropped in two separate locations so they were supposed to be arranged in the truck in a convenient way for the first stop, but they did not consider this at all! As a result, I am still stuck with stuff that was meant for the storage room in the new house and stuff that was meant for the house in the storage. The storage room is poorly packed as they literally THREW things, making it hard to access anything! Cabinets and lying on the side and I am worried I have more broken furniture and dresser-mirrors in the storage! I know accidents happen but the fact that they have gone totally silent on me means this is what they do. It is clear they only care about money!

Where to begin? Was it the fact that one of the movers left in the middle of the move? That Bellhops disassembled an entire room that I specifically told them would not be moved? Or the fact that they left in the middle of the move without finishing furniture assembly? Or was it the $1800 in damage they caused by running into our mailbox or over the irrigation unit in our yard? They also will not compensate for damages without getting an attorney involved. Don't walk... RUN.

My move was absolutely horrible due to Bellhop not the crew moving me. Prior to my move I went over my move on the phone and it was agreed I would need two trucks and a full crew to complete my move. On the day of my move only one truck showed up and not a full crew. We eventually started moving some stuff well past the start time because myself and the crew were attempting to find the other truck and movers. Finally, I was contacted by someone from Bellhop named Darren who didn’t really have any answers for me other than they would try to get two trucks and a full crew the next day. The moving crew loaded a few items to include three beds, clothes and two night stands so we would at least have a bed to sleep in and some clothes. The next day I had to take off work last minute because the move was not scheduled for this day.

Simply, they were WONDERFUL! Caring about my furniture, my other items, friendly, extremely careful (heavy, extra large furniture) and extremely pleasant to work with! Would always recommend! Their quote and final charges were totally reasonable and within the expected range. Extremely happy with Bellhop!

My company moved me from Dallas to Houston. My furniture and personal effects were in a truck by itself. Somehow or the other a box with my personal effects went missing. The items in that box to replace would cost thousands of dollar; their first offer was $100 and then decided $175 would be their final offer. Some government entity needs to regulate these moving companies. I would NEVER use BellHop again, and would NEVER encourage anyone else to.

DO NOT USE THIS COMPANY -- I had a deplorable experience with Bellhop. They are using the old bait and switch… Estimate 4hrs at an attractive price, use an inexperienced team thereby doubling the time and cost at the risk of your pockets and your belongings. I used the company on October 16th 2021 to move 45 seconds away (literally) from one apartment building in the same complex to another. I was quoted 3 – 4 hrs based on the furniture and belongings. It took the team, 4 hours to load up the truck from the first location.

Bellhop seemed more flexible with more hours and workers than other companies. They seemed like a bigger business. And I had already contacted some local businesses that were limited. That might have even been in June. And I was moving July 29, so I wanted to make sure I had a good window. The person on the phone was awesome. I talked to different people. The first time, I was given one quote. And the second time, I was given a different price based on the same move. So, I called back, and the second coordinator honored what the first coordinator told me, which was good. They changed the price back.

The reps were courteous and our interactions were to the point and smooth. We ended up having to change around the time a bit, and they were more than happy to do that for us. Everything was perfect and we didn't have to do much at all. The crew were gentlemen and they were very nice.

The team of three was good at what they did and they executed the plan quickly. Bellhop quickly looked at the things that needed to be moved and they crafted a plan. The loading and unloading happened fast. We moved from a single BHK to a new home. The move was over a distance of 16 miles. And it took them three hours to complete, which was nominal. So, it was a really good move. I contacted Bellhop two weeks before my move. So maybe I ended up on the higher side, the per hour rate. But I didn't mind at the time. I referred some friends of mine who said they planned their moves well ahead and they said they were able to get a good rate.

My brother told me to use Bellhop so I did and they were great. They took good care of what they moved. I asked them to move something out of the house when they moved stuff in, and they did a great job doing that. They were kind. However, we didn't like the fact that the driver did nothing. He literally drives the truck and that’s it. You would think he would be a third hand to help, but he didn’t. That was one thing we were surprised at. Also, the truck was 25 minutes late so the two men that moved the furniture were there but the truck was not. We signed out half-hour less because we were waiting for the truck to come. I got overcharged, but they fixed that.

First and foremost, we had a discount that was going to be added, but somehow, I never got any discounts applied towards my travel. I work for Rocket Mortgage and Bellhop was on our benefit page portal. I thought, “Okay. Cool.” I like to use my work benefits. I let the representative know multiple times that I had a benefit discount code with me working with Rocket Mortgage, and they did not acknowledge anything at all.

We drove over three days from Chicago to Austin, Texas, but the truck got here in two days, so it's quick from a Bellhop perspective. Everyone was on time and they were good about letting us know ahead of time who they were. I like being able to see their pictures and names on the Bellhop platform to know who I was looking for. It was a seamless move and nothing was damaged. They unloaded and loaded everything super quickly, so everything was great. I'd definitely use them again. They were the easiest and least expensive option I found. Also, the reps were responsive, open to jumping on calls just to ask a bunch of questions, and very transparent with pricing.

I used somebody else before when I moved and I like to call them, but they were booked and couldn’t move me on the date. I took my chances and went online. Bellhop had a good review, and the pricing was good. I called them, and I was very happy with the outcome. The gentleman I talked to answered me right away. He could take me, and everything was fine. I got text messages, the schedule, and pictures of the technicians that were moving me.

I was moving a relatively small amount of stuff, and I needed help unloading a truck I already had and taking things up to my apartment. Being able to hire folks locally who could just come and help me with that was the flexibility I needed. The quote was very fair too. I booked it all online, and the two people who came and helped with the move were great.

I've now used Bellhop 5 times, and every single time has been absolutely excellent. It's a tremendous service. Everybody's extremely helpful, very friendly, very courteous and very professional. I can't say enough for the company. They've got a very good model in place. I tell everybody I know about them. If they're considering a move and not using an actual full service, Bellhop is the way to go. The actual movers are always courteous, professional, on time and efficient. It's a great company.

Look for the mover's customer service upfront before you even start working with them. That's why I like Bellhop. They had good customer service before I even paid them money. They handled all my questions well and the movers came in and finished a move that another mover walked out on. They moved furniture from the garage into the home and they were good. They moved fast, worked well with each other, and got it done a little earlier.

The quote was good, and I was very happy with Bellhop. They're very quick, prompt and I trusted them. I would recommend them, because sometimes people just need help unloading or loading the truck or moving furniture, even. They are someone that could come and they don't have to do the actual moving.

The rep was very helpful and gave me a good quote, but it wasn't just about price. It was really good service. I had questions and he answered all of them and broke everything down for me. Also, the crew was great, especially the lead of the team, JJ. He and his team were unloading into two locations and they were respectful, hard workers, packed everything well, and organized. They put some of the unloaded stuff into my storage unit. I would absolutely use them again.

Not Dependable. We booked a whole house move for a 4000 sf 4BR home on Oct 15 (moving 2 miles away). Crew lead and regional ops called separately to confirm inventory. Both advised would likely take more than one trip and possibly go beyond quoted time. I agreed to the overages. Crew showed up - said it was "a lot" and driver had a hard stop in the afternoon. Said he needed to call corporate. Next I know the crew left without even speaking to me.

I was moving from North of Atlanta to West of Atlanta, 10 minutes from midtown. I had a one bedroom apartment and it wasn't a huge move. It involved a full dining room, full living room, and full bedroom. The move was smooth, and the crew was great. That experience was good that I would continue to use Bellhop should I ever move again.

The sales guy was great. He gave me the quote very quickly. He also gave me his contact information if I had any more questions. I was looking at other options and ended up contacting him later. Bellhop's pricing was the best. They had everything that I needed. It was great. The rep told me where to get anything I needed in terms of boxes or packing supplies. The truck driver ended up being a little late for the delivery. But the three guys that helped unpack the truck in Atlanta were great. They got everything done super quickly. They were very friendly and personable and made jokes. They helped fill the time until the truck arrived as well.

I had to move for about a half-mile, but what I moved into was up a couple flights of stairs so I wasn't going to be able to do it by myself. And I had a full day. I needed the movers in the morning and it was relatively quick, which took two hours. When I set up the service with Bellhop, I just made a quick phone call, gave them a little bit of inventory on what I needed help with, and their rep was pretty helpful because I hadn't gone through a moving company before. But the movers they were late. I know that the payment was prorated down to the minute, so I started to get a little bit worried that I was going to have to pay more because they were late. Other than that, it was a pretty good experience and the checklist that they emailed to me was super helpful.

I liked Bellhop. When I was living in Georgia, I used them. They were very fast and efficient. When I went from New Jersey to North Carolina, I used them again but I wasn't happy with them. The movers wanted to charge me more afterwards and in both occasions, the fellows said they’d come in a specific time but they were always late. I relayed to Anna, the girl who was the coordinator, and she said, “No. You don't have to pay anything more."

I called the rep at Bellhop the day before the move because it was a gated community and I hadn't spoken to anybody. I didn't know how to go about giving them the gate code. The movers who were two young men were great but they didn't have the equipment needed. From where we had to park the truck, it's a long sidewalk around from the back of the apartment to the end if we didn't have a wagon. The maintenance crew had a wheelbarrow that my husband went and asked if we could borrow. My husband completely unloaded the truck with the movers because of them not having the proper tools. I had only booked it for two hours because it's a one-bedroom apartment. The people in Florida loaded it an hour and a half, and it took right at two hours with my husband helping the entire time. The reason I hired movers was that my husband didn't have to do it because he had been working a lot.

Our move leader came but none of the rest of the crew showed up. It was terrible. The move was three, four hours late because the truck was late. It was 8:00 pm by the time the truck came. The people who were supposed to be our movers then got sent to another move and they didn't have any backups available. Some of them said they didn't want to come back because it was too late. Our truck driver who wasn't supposed to be moving things volunteered to help. Bellhop is impossible to get in touch with. They promised to call us back five or six times but they never did. But when I finally got in touch with somebody, they gave us a refund for a good portion of the move, so I'm happy with that. Also, when the movers arrived here, the unload was fine.

I liked the hourly rate with Bellhop. However, the supervisor never showed up and the guys did it on their own. They did a good job though. On the last part of the move, I didn't take them because they would not come out and give me a firm estimate. I have an open-ended move, where it would take big time, so I didn't use them a second time. I used somebody else.

We used Bellhop for an in-house move. There were things taken from a storage unit to a house and things removed from the truck that Bellhop provided and brought into the house. The experience was better than I could have even expected. Everything was in perfect condition. They assembled everything by how it should have been assembled. They were very helpful. We plan on using them in the future because of the pleasant experience that we had the first time.

The two guys Bellhop sent were great. They busted their butts off. They had a dolly with them for moving heavy stuff around. But somebody screwed up and canceled the truck so the movers wound up moving a couch and some other stuff on the dolly across the apartment complexes which was annoying. It dragged out the move too much longer than it should have been. We kept calling Bellhop and they kept saying they were looking into it and they didn't know what happened. They never could resolve it. One of my daughter's neighbors said, "Why don't you use my van?" They kind of used her van and she drove and the two guys loaded. I had to carry stuff and put it in my car because this was going to take all day. My daughter's dresser got damaged beyond repair and one of the problems was they pay 65 cents a pound no matter what it is.

Bellhop did a good job overall. The crew lead's coworker was a dynamo. She worked and worked. The crew lead guy was a little over the top. He made a comment when they were taking stuff out of the apartment which was about it being like an older piece of furniture. Then later that day, after the job was done, he called me back and he kind of went on and on, profusely apologizing if he had overstepped his bounds or offended me in any way, which he didn't. But it was really a strange kind of awkward to have him call back and just sort of talk about that. It wasn't terrible. I thought that might be considered good customer service.

Bellhop was able to give me specific windows of time when they would be picking up and delivering my belongings. I was moving from Chicago to Boston. My move coordinator was amazing. The move was a little hectic. There was supposed to be a crew that showed up on Wednesday, but the moving truck did not show up. But the moving coordinator was able to get another crew to help me the next day and guaranteed that the stuff would still be delivered on time, and still handled the rest of it all really great. There was a little bit of dirt damage on my couch. But other than that, it was fine. The move coordinator was extraordinarily helpful in fixing a problem that wasn't really her fault in the first place.

I needed help moving furniture within the home. I used Bellhop and all went smooth. Two gentlemen arrived. We talked about what I wanted to have done and they moved things where I'd asked them to move things. They had to take one thing upstairs and then another thing downstairs but everything else was on the same floor upstairs that they moved around. They were done quite a bit quicker than their anticipated time. I'm going to have to do some more moving and Bellhop again did a fine job and I'm going to use them again.

Everything was fine. The one question I had ahead of time was that I told them I would need somebody for an hour and immediately, they billed me for two hours which I didn't understand. I called them about that and they explained that they bill for extra but if you don't use it, they take that away and that's what they did. So, I didn't have an issue with that. The people arrived on time and they got right to work. They were efficient and polite. I thought I would need two people and they sent three. They were wise to do that because some of my pieces were extremely heavy.

It was a pretty simple move and I didn't have that much heavy stuff. I had prepacked all of my light boxes and got them moving ahead of time. So Bellhop had the job done in two hours which is what I wanted. And then, I used them again in Denver. I just needed them to load a U-Haul. Again, I had everything packed and again, they did it in two hours. They went back from the apartment to the U-Haul. I used them one more time in Kansas City and again it was from the house, packing a U-Haul. I used them in two hours again because I had everything prepared. Every crew was different but they respected everything that I add and carried it out. They did great.

Getting everything set up with Bellhop was quick, easy and painless. Everything went very well. I have no complaints which is why I've used them more than once. Each time, I had very good staff that I worked with.

The reps were good and the moving crew was great.

The moving crew was very informative. They called me a day or two before they were supposed to help us unload. The guy asked if they could move it up 30 minutes and we were already going to be there, but he asked before he just assumed. Then, they were super quick and super friendly. There was a piece of my bed that was broken when we put it in the U-Haul and it cracked. They called me out there and we were okay with it but they were very apologetic.

I liked the business model in terms of I could get the time I thought I needed and if I used less time, it was prorated. I've used them three times and their reps were great.

The actual movers really took care of my stuff. They asked me where I wanted it placed after they get it to my new house. They really seemed to care about what they were doing.

Moving was stressful enough and I got great customer care from Bellhop. I spoke with Scott and it was so helpful. He explained everything. I was given the quote for the whole move immediately and he followed up to make sure that we still needed someone. It was really easy. Then, when they were coming to move me, the kid called the night before to confirm the appointment and my address. They showed up and they were really professional and the driver was nice. I had a great experience. If you want good service and you're looking for a reasonable rate, call Bellhop.

Bellhop loaded up a three-bedroom house for us. I used them again on the other end to unload the trucks as well. Everything was perfect. I'd use them again if I ever move.

The guys were very nice and professional. They had a good sense of humor. We made it easy on them too, preparing everything. They came in, did their job, and out of there.

Bellhop was recommended by my sister. The thing that worked out for me was I was having them unload the moving pods and it was nice with Bellhop that I was able to schedule them fairly last minute because I didn't know exactly when they were going to arrive. There were 2 young guys during the unloading and they were great at communicating and texting the day before to confirm that the time was still okay with me. Once they got here, they were both polite and got it done quickly.

We had a moving company that canceled two days before we were scheduled to move. I reached out to a couple of companies and Bellhop was able to accommodate us. They saved us from something that could have been disastrous. They were able to respond and did a fantastic job. The crew was outstanding. They worked hard and cared about the job. They were diligent about making sure that there were no breakages.

When I called Bellhop, the person was incredibly nice and I felt very assured that it was a reputable company. The times were confirmed for both days seemed like a big plus. They were the nicest guys and I got a call a couple days before I moved from the lead. It went so smoothly, I couldn’t believe it.

My move was pleasant. I had a rental truck and scheduled Bellhop. They came on time and took care of everything. They were very friendly and helpful.

When you make a commitment to sell your house to Zillow, Bellhop is part of the Zillow 360. Bellhop immediately reached out to schedule my move but it was a hypothetical date that could be up to 90 days out or could not even happen. When it came down to the actual time to book Bellhop a month in advance, there were no dates available. The dates that I needed were not available, even 30 days in advance. So I had to move my closing and had to have $5,000 withheld, so I can extend myself three days out and Bellhop can move me. But I got the 5,000 back.

I talked to about three different companies and Bellhop was the only one that called back and seemed to know what they were doing. It was easy to set up the move. Everybody showed up and worked. We got it done in about the time my daughter should be done, and I was happy.

With Bellhop, it was an easy format to schedule and get a confirmation and understand what was involved. The head person during the move texted me a couple days before the move confirming that we were still on, and if I needed anything else from them. He confirmed the time that I had scheduled and then he texted that morning when he was about five minutes away, and he was right on time. He was super communicative and helpful.

Bellhop was great. I really liked them a lot. I spoke to a couple people on the phone. They were polite and efficient. Then, I used their website interface, which is one of the reasons I really like Bellhop. It was easy to navigate and set up. The people who were here for loading and unloading the truck were absolutely on time. I thoroughly enjoyed the company. The price was great. It was much more affordable than even the closest competitor. So, I would recommend them to anybody.

Bellhop had the highest rating. The moving crew was a team of four. There was the moving coordinator, the truck driver and then two additional movers that came in. They moved everything from my apartment in a relatively short time. Then we drove over to the new apartment. Unfortunately, because of the way it was, they couldn't drive to the same floor that the apartment was, so they had to use the elevator and move the stuff manually and carry all the stuff in. Everything was in good shape. They wrapped up all the stuff that need to be wrapped up. Then at the end, they cleaned up. They unwrapped it and removed all the wrappers. So, overall, it was a very good experience.

This is the second time I used Bellhop. This time around, I didn't go through any coordinator. I just booked directly on their website. The moving crew arrived on time. They were fabulous. I packed everything, but they helped me put some blanket around my furniture, so everything is pretty well protected. I really enjoyed Bellhop. I'm very happy with them. I'll definitely use them again. They are wonderful. The process is very easy, and their billing is always very clear. I also liked that when they finish early, they will prorate their quote. So, I feel that it's a very honest business practice.

I went online on a Thursday night and booked the move for Sunday. It was so fast. I had texts, and reassurances that I'm in the system, and everything was good. I paid through the phone. Then two young men showed up. They were incredibly on time, and enthusiastic. They texted that they were five minutes away and then they got there and saw the job at hand. They figured out what they had to do and did it. They worked together. They had to carry a refrigerator up a million rickety steps, and over a railing, and over a bed into place. They had to uncrate it first too. They also had to move a desktop that weighed hundreds of pounds and it was a little trickier. We needed a bit of geometry on that one. So I stepped in with some geometry, but we got that done too. They were there a total of 20 minutes. It was so quick and they were amazing.

Once the movers enter, you get a feeling whether or not they really come to work or if the experience is going to be a drag. But I never got that feeling with Bellhop. They came to get the work done and that was the reason I used them a second time. It was excellent. My experience was the same both times. With the most recent move, the young guys came and observed. They took a look at what needed to be done and within five to seven minutes, they were starting to move. It exceeded my expectations.

Over the past year, we've used a moving company about six times to move various stuff. We've used Bellhop twice, and we've had a very nice experience with them.

I am very upset with BellHop. I believe they were very unprofessional and misrepresented cost for services rendered. I was obviously moving, change of address through the USPS, afterwards I was bombarded with numerous moving related advertisements. One was BellHop Moving Services. Since their ad was via the USPS, I made the assumption that they were vetted. Everything was done on line, they asked house/apartment etc., how many rooms, furniture type, number of boxes, from home to 2 addresses-home and storage (1.5 miles from each other). Local move covering about 20 miles each direction (4 bedroom home, but 2 bedrooms were completely empty therefore stated 2 complete bedrooms to move, including a heavy hospital bed, family room, breakfast area, living room, dining room and 50 boxes which I later called and increased to 75 boxes). I completed the information. I received a price of 832.20.

This moving company is a complete disaster. We can start with Bellhop attempting to reschedule my appointment a week before the move, that had been scheduled weeks out, without giving me an option to keep my original date and time. After I reached out and said that changing the date was not an option, I was informed that Bellhop had found other movers to take over the appointment.

I had to contact the moving coordinator from Bellhop a couple of times beforehand because I had placed an order for the moving supplies and ended up canceling it. It was all very smooth. We were moving locally in about a mile, and it was a full-house move. We did have some sort of minor damages to things, but we didn't bother claiming. Some things possibly could have been wrapped a little better, but that's fine. Overall, Bellhop was very helpful. They were very quick with everything. We got moved faster than I expected. So, I would definitely recommend them.

I was moving a one-bedroom apartment, so I needed labor to move and pack my things into a vehicle that I had. The crew was excellent and I really appreciated it. I even did a review and those guys got an extra tip.

The moving coordinator from Bellhop was friendly, and the moving crew was great. They were super fast and professional. I had a great experience, so I would use the service again.

The Bellhop coordinator was absolutely amazing. I was moving from an apartment to a house across town. The crew was also perfect. There were no broken items and the move was done quickly and efficiently. I'd definitely use them again in the future. It's way cheaper than the competitors.

Bellhop was responsive whenever I had questions. They were available. The movers were friendly, upbeat, and helpful in making the decisions of which direction to take the items into the house whether it was from the garage or the front door. They were quick, too.

There was a young woman from Bellhop I spoke to and she was fantastic. I had already booked with another company. But I ended up switching to Bellhop after I spoke with her because she was just so on top of it and willing to answer all my questions and was thorough, kind and patient. I was very impressed on that end. The crew was also all wonderful. The lead was great and all of the other members were fantastic as well. Very courteous, efficient, kind and funny. I would highly recommend them.

Bellhop is a nice service. The ratings were good and people gave a good review. Plus, it worked on my timeslot and in my budget. They were very efficient, they did the job well and they were quick. I was very satisfied.

I've used Bellhop for my last four moves. It just seemed a little more secure than hiring people off of Craigslist to come load and unload my trucks for me. Every time I've ever called Bellhop, they were always super helpful. My experience with their crew is usually good. Sometimes I get a couple of college guys that aren't as cognizant as they could be, so they'll cause cosmetic damage here and there. But I've gotten pretty good at figuring out how to wrap and prep things so that it minimizes that risk. But Bellhop is reliable and they have really good support.

The moving crew showed up a little bit early and were efficient. I expected about three hours and they did everything in two. They moved all the stuff into my new place in under 30 minutes. I expected it to be longer. They were helpful, kind, considerate and honest with their time. I also did appreciate the flexibility of allowing me to get the truck. It was helpful for me to get the table which was in storage and not having to move everything in and figure out how to get the table inside.

Bellhop seemed like a convenient, simple, and easy way to book moving services. The coordinator that I dealt with was very informative. He was a good listener and communicator. The moving crew was very energetic and helpful.

I was really impressed with the movers. They just had to move all the furniture in our house. Took them an hour and 20 minutes to do that. They were really solid people and on time. Nate was the manager or leader on duty and he did a heck of a job. Give him a raise.

We only needed to move a dresser and a lot of the other places that I was looking for had a minimum requirement, like three hours for $800, and Bellhop was the best option for us in terms of that. The moving coordinator communicated pretty well with us the week of. Then as soon as the crew came, they called me. I was at work and my fiancé was here. I just communicated to her and everything was smooth from there. They were in and out in 15 minutes. If you want to get something quickly, or if you want to be able to solve whatever moving need, Bellhop is the easiest thing to do.

The moving coordinator was very professional, courteous, and had good work ethics. They came in and they worked. I would recommend Bellhop. They're fast and they get the job done.

My wife and I lived in Baltimore, Maryland area, and we were planning to move to Kentucky. I looked online, and I saw Bellhop. The photograph showed guys with a uniform shirt, and they had shorts on. They were hauling a box on the ramp on the truck as they leave. The photograph struck me as looking really professional. So, I gave them a call, and after speaking with them, it sounds to me like they have their ducks in a row and their services are very secured. A year and a half ago, we moved the load of our items to Louisville, and then we've used them about six times since then.

Everything looked like there is a cohesive product being sold. All the folks that I worked with were very nice. I had very pleasant conversations with the crew. They were very helpful and attentive. It was a very positive experience. Would do it again.

The rep was great. She did some suggesting just to give me with the time. She also gave me some pointers and a checklist of things I should have or do, so everything can move swiftly. Even though I knew all that stuff, she still gave all that, which is good. Moving day was supposed to start at 9:00, but the guy showed up at 8:50. He walked through to see all they had to move and what to expect, and all that I had. Then he waited on some other guys to come. The workers arrived at different times and then they came and moved it. It worked out. The truck took a little longer to get into the delivery, but it wasn’t bad. The unloading also took a little longer because I moved to the third floor.

Bellhop was fantastic and both my experiences with them were the best I've ever had. Their team helped me move furniture from a U-Haul up to my bedroom. I've already told multiple people to use Bellhop. It was worth every penny and more because they were the nicest humans.

Bellhop was great. The service is as advertised and I'd use them again. I have used them before too.

I had a great experience from beginning to end. From the first phone call interaction to the explanation of the services and with me being a former employee of a moving company, I liked the professionalism. The rep asked all the right questions about the content that was being moved and he went over everything. He gave me all the information I wanted upfront without me having to ask. The drivers of the truck arrived a few minutes before the move. The two got everything loaded. It was refreshing to have a move go 100% effective.

Moving companies need to have a better online presence in terms of websites. So it's easier to trust a moving company, whether it's going to be good or bad. If USPS can also recommend some moving companies, that would especially help since we trust them. When I did my change of address with them, I got a coupon of Bellhop from USPS. That gave me some confidence that it's a good mover company, and I can go with them. I called them on a Thursday. I wanted to move on a Saturday and they were able to schedule me. It was very easy, quick and efficient.

I had a really good experience with Bellhop. I liked that I could see ahead of time what the price would be and it was competitive. The moving crew arrived on time. There was a team leader who was really awesome and two other guys who were helping. They wrapped a lot of the stuff that I didn't think about wrapping. They were quick but they got a lot of stuff in one swoop. They were careful with anything and they had great customer service. I was impressed and if ever I have to move again, I'm definitely going to use Bellhop.

Bellhop was a good experience but my dresser was severely damaged. As far as the movers and the way they communicate, everything was great. I recommend this company. They have nice and friendly staff.

I had to call a couple of times and the reps were super nice. Every time, it was great. I initially scheduled the move online by myself. When I was scheduling that, Bellhop didn't tell me that it was only 2 hours each way. When the movers got there, they gauged how much time we had and that was when I discovered that there was a time limit so that part was a little misleading. Bellhop might want to clarify that on the website. But the movers were super nice. We only had one item break and that was something I had warned them about but it was not a big deal.

Bellhop was easy to use and affordable. The user-interface on the browser was clean and organized. The rep was positive and helpful. On the moving day, 2 brothers showed up right on time in the morning and loaded everything up. They finished a few minutes early and were incredibly productive.

The rep was amazing. He made the move clean and simple. Everyone was incredible and everything was in good condition. It was a great experience with Bellhop all around.

I liked that Bellhop had a la carte services. I was looking for labor only. I was going to get a truck and drive myself. I made most of the reservations online. But when I called customer service with some questions, they were very helpful. I felt very comfortable with their team. They did a good job. When I was moving out, they were a little bit late, but they were super efficient. They still made it in the time that I had scheduled. I was very pleased with the service that I received. I was a little wary at first because I didn't know anybody who had personally used them. But all of my things made it and they were all in the condition in which they were moved.

We used Bellhop's delivery for unloading other stuff and everybody was super friendly and efficient. The Bellhop guys were very customer service first and we appreciated that. It made moving all the stuff in go really quickly. They did a good job.

The crew was so great. They showed up ready to work. They got everything out and they ended up doing it much faster than we were originally guessing it would take.

Bellhop was excellent all the way around. I had called 12 moving companies and nobody answered the phone or returned my call. Not only did Bellhop answer the phone at 7 o'clock at night, but I was also able to talk to a live person. We ended up having an issue moving into our new house and Bellhop was great about rescheduling the first move. They moved all my stuff into a storage unit and moved it into our new house once it was ready. Trever, one of the guys who did my move, was incredible and greatly motivated. Two guys were with him the first time and they were great. And the second time, they were just as good.

We used Bellhop for an extra hand and they were great. We hired them for three hours and the move took two and a half. I like doing things online and with Bellhop, I did everything on their website.