Bellhop Reviews

Fantastic guys did an excellent job. Every one of them deserve a raise. I would use these particular guys again. David packed the truck like a jigsaw puzzle and was an expert at it, CJ and Trey and Jamie went above and beyond for us. I hope we never move again but I will remember you for next time.

Timely and efficient service. The crew was very courteous and professional. Items were protected very well. Packing of the truck was very timely and efficient. Would recommend to anyone wanting a stress free move. The driver arrived on time and was easy to track progress. A dedicated truck/driver is definitely the way to go.

Don't expect any compensation for damages or even a proper acknowledgment of them. Several of our belongings were damaged in the move and we were directed to file a claim online, but we've only received automated responses, no communication from an actual human, and no resolution after several weeks. The loading crew that showed up on our move-out date was not uniformed and not all of them were there on time. They also did not present any paperwork, refused to scan the code Bellhop told us they would need, and complained about their own interactions with Bellhop when pressed about it. They did not pack our items securely or use adequate furniture pads either, which we believe resulted in some of the damage that occurred. They also partly tore off the mattress bag our Bellhop agent told us we would have to provide, and the mattress arrived filthy and damaged as well.

I have been using Bellhop for many years now. However, the team that I recently had the pleasure of working with was the best so far. They were punctual, helpful, and communicated well. Their positive attitudes made my stressful move stress-free. This was by far the best experience I have had with Bellhop. I believe they deserve a raise for their outstanding performance.

Excellent experience. They arrived on time and completely threw themselves into the work. Energetic and enthusiastic throughout. I would highly recommend them to anyone looking for decent and friendly people who know how to help. The two men we had to help us were greatly appreciated. They were professional and knowledgeable extremely, and did great job packing the truck. I was in the military and no one has ever done this great a job.

Two men worked hard loading the 16' PODS. They were professional and took care not to damage any of our household goods. We supplied the blankets, and they wrapped our furniture and used the wrapping plastic to secure the blankets. I would use them again. We tipped them online to show our appreciation for their hard work and professionalism.

The team arrived on time and I was introduced to each one. They handled my household items with great care. They were fast yet still thorough. Moving can be a highly stressful process for a number of people so I really appreciate their expertise. I would definitely use Bellhop in the future.

Overall, had a good experience. The movers were professional and worked carefully and efficiently. Only inconvenience was my move was scheduled for 2pm and the movers did not arrive until 4:30. Derrick was in contact with me and let me know about their delays. When they arrived, they apologized and explained that their previous job ran over time, but it greatly delayed the moving plans I had made. Luckily my apartment was able to accommodate the delay and moved my loading dock and freight elevator reservation. I was frustrated by the delay, but I overall had a good experience. I just feel like if you schedule 2 jobs in a day, there needs to be an established end-time for the first job or a different team needs to be sent to the second job if the first one runs over.

Great team. Took direction well. Brought good ideas for placing items in the home. Nothing was damaged. Took great care in moving things back and forth. Best move I ever had. Would definitely recommend this mover to anyone out there who needs a quick efficient move for a great price.

The team was amazing and helped us move quickly and stress free. They arrived on time and helped disassemble furniture, communicated throughout the process, and helped get everything safely over to the new space. They also helped reassemble furniture and made sure we were satisfied with everything before leaving. Would highly recommend and use these services again!

Overall the experience was excellent. They finished in under 4 hours and took care of all furniture. They also made sure to not damage anything, including the apartment, hallway, and stairwell. The movers were very friendly and definitely knew what they were doing. They also were able to do more than just the inside of the apartment, which was great as I have 2 grills.

BAIT-AND-SWITCH TACTICS, MOVER BEWARE! Moving my mom In St. Louis, MO: Quoted me via email at $200/hr for the job over a month in advance. The day before the move I received a call from a company that is not Bellhop but told me that they "picked up the contract through Bellhop". The next day the movers worked out well but then charged me $1150 on a $750 quote, a quote that Bellhop had provided. Instead of $200/hr, they charged $250, plus extra fees for the truck rental, all of which I was made aware of AFTER the move completed; I had no reason to think that the estimate had changed.

I do not like your cancellation policy. I had to postpone my load & unload. I had to cancel one of my appointments due to circumstances completely out of my control & was charged a fee even though I gave over 48 hours notice before the appointment time. I tried to plan ahead as best as I could & I feel like I was penalized for this. Re-scheduling was a bit bumpy too. The teams I got for my appointments were fine. No complaints there.

Our experience with Bellhop was incredible! From the time they got there until they left they were professional and helpful. They knew what they were doing as far as packing a trailer and were very careful with our stuff. They were friendly, professional, and communicated well. We Highly recommend them!

The move went well. Only took a few hours and the crew was professional and friendly. They didn’t damage any of my furniture, they were careful in handling my boxes and furniture. My only suggestion would be to communicate if you have any heavy/cumbersome furniture or fitness equipment that needs to be moved. That way they can be prepared.

I had a 2 mile move of a 3BD house and it was a total disaster. For starters, they confirmed the move only required one 26 ft. Truck - I called and told them all other proposals I received were allocating two trucks and they told me I only need one - that truck filled in a couple of hours, then they wanted to reschedule another pick up later in the week, after rescheduling the move twice, it took a total of 2.5 days. I was missing expensive wine, liquor and other items that can’t be replaced and since Bellhop doesn’t want you to inventory your items - claims are difficult - it's been 14 days and they haven't given me a response on my claims submitted. No claims are allowed.

We moved from Indianapolis to Denver. Bellhop provided a team of movers in Indy, a truck driver, and a team of movers to unload in Denver. Each party was punctual and took great care of our furniture and boxes. Overall great experience, as Bellhop provides a more personal and timely approach to long distance moves than most van lines.

The movers were Amazing!! Do a Great job!! These 3 men were professional and respectful! They were excellent each one of the movers. I was use them again and share their information with family members and friends. I really don’t have anything to say about the truck driver. Give them a raise! And have a conversation with your truck driver about rushing people, talk to your driver about his behavior and attitude, I realize that there is a time limit, the 3 movers were moving boxes doing their job.

For the cost, I received a great value on getting my household move completed. The young men were professional and worked quickly to get all my things safely from the old house to the new house. I did not have a lot of furniture but had a ton of boxes to move. I would definitely use Bellhop again when I need things moved. I liked that the guys wore green shirts as it gave an air of teamwork; however, the leader did not. I'm not sure why but he was very nice. I was afraid they would not be able to park in my driveway but the driver got it tucked right in there without hitting the grass.

Was able to book a weekend move on a Friday when other Moving companies could not. Was alerted the day before that movers has accepted. But booking last minute I was prepared to move everything myself. That could be an issue if you NEED movers. Everything worked out for me so I am happy!

Efficient crew, worked quickly. They were pleasant and were able to do multiple stops without issue. The platform communication was straightforward. Truck was large so would have been able to do a much larger move even though I did not need it. They were also able to maneuver the truck into a small cul de sac easily and without incident.

So efficient and professional. My movers were Aviel ** and Terez ** and they were kind, punctual (actually early), professional, and did not slack!! I’ve used other moving services before and have never found one as good as Bellhop and that’s because of Aviel and Terez! If you are in Chicago and get a choice of movers please choose them!!!

Ordered PODS, and Bellhop seemed like the right decision, until it wasn’t. I booked online and labor quote was 129/hr. Paid non refundable deposit. A few days prior to my move, I was prompted to download a QR code and happened to check my dashboard, and labor had been increased to 179/hr without notice. Customer service rep said this is common practice and those who book online do not receive a genuine quote, and real quotes are only provided to those who book direct (phone) with the sales team. Wanted to post this for others to be aware. The one star is for the pencil pushers nothing against the hard working movers themselves.

Good experience. Would be nice if the hour minimum was 2 hours. Took less than 2 hours to move my two-bedroom home but I still have to pay for 3 hours. But overall good experience and it was my first time using Bellhop. Team was fast and organized my storage very well.

My move was fraught with inconveniences that slowed down the moving out and moving in processes. Despite the delays and struggles (a thunderstorm, apartment complex not opening until 10 am when movers showed up at 8, apartment wouldn’t let us in until I showed up with a money order, etc.), the movers remained calm and friendly and did a great job finishing the move.

We were completely satisfied with our move experience! Team was punctual, attentive, and efficient. Contents of storage unit moved to an apartment on the 3rd floor in busy and crowded Nashville neighborhood. Team carried furniture and boxes up two flights of stairs with no elevators and in summertime's heat and humidity. No complaints! We will use Bellhop again.

My movers, Donnell and Ian, were fantastic. They worked efficiently and with ease. They handled everything with precision and care, and were enjoyable to talk to throughout the moving process. I would use Bellhop, and specifically this crew, again. They made the entire day an overall enjoyable experience and I'm grateful to have had their help.

RAY **, AUCTIONEER, **

It was easy to get a quote, the contract process was straightforward, the moving team was excellent - the team lead communicated in advance, everyone was friendly, polite and efficient. The post-move process easy. Given they had to go up and down two flights of stairs (the elevators is very small and very slow), I would say the cost was reasonable.

Team was fast, friendly, and efficient! Moving day was fun and easy thanks to Jaylon, Guy, and Trenton and I could not have done it without them! Bellhop was a cost-effective option and quality service! I will use them again when I move next time I move! I plan on recommending them to any friends or family that have an upcoming move!