Adept Moving & Storage

Adept Movers - the most unprofessional, unprepared moving company I have ever used, and have used a lot. AVOID!!! Constant delays, never showed up on time, can't get anyone on the phone. Unprofessional throughout the entire process. Sent 3rd party movers who broke our furniture, demanded cash upfront. An absolute disaster. AVOID AVOID AVOID.

This has been the worst experience of my life in moving. There isn’t enough room to list my damages, nasty sweat stains on cloth furniture that I can’t steam out. Not sure if all of my furniture was even wrapped, as it came in the house unwrapped. Not to mention loaded in a “U-Haul” truck. If they’ve been in business so long why don’t they have their own professional trucks. Their time factor is a joke. They still haven’t delivered all of our furniture, I’m not sure they even know where it is. We have items in our garage that isn’t ours, which makes me ask, “does someone else have our remaining furniture and boxes?” If you have to hire strangers off the street and rent your own truck, you will at least know where your items are and no doubt will spend less. They were to be at our house between 8am & 10am to began loading, didn’t show up until after 6pm. Obviously they didn’t finish.

This is a factually accurate review and I welcome anybody to verify my use and experience of this company. It is been 14 days since Adept Moving and Storage picked up my items in St. Mary’s Georgia. 14 days later in Flat Rock, NC I have not gotten a single phone call returned. I have 29 unanswered phone calls into the owner of the company. I have significantly more phone calls than that into the dispatcher. My booking agent will not answer phone calls or emails. I have no idea where my stuff is. I’m in my new house with no furniture. They literally picked up all of my household goods and disappeared. I’m using Adept Moving and Storage out of Sarasota, Brian was my booker. Tim is the owner. Taylor is the dispatcher. I have NEVER heard of such a terrible scenario, much less experienced it. I’m having to do this myself because my fiancé is halfway around the world in Bahrain at the Navy base there. They know this. Who DOES THIS?

I am writing a review for Adept Moving & Storage out of Sarasota Florida, worst experience I have ever had. The foreman stated that he was going to bring my stuff back to the warehouse and make sure my TV's were properly packaged. Both of my TV's showed up the exact same way they left my house wrapped in a blanket with both screen shatters. Brand new boxes I bought for the moved completely destroyed, smashed, holes and re taped. Glass items inside the boxes shattered. My furniture was damaged and we are missing a Blu-Ray player and Xbox headset. In addition to everything else they charged me $2000 more than originally quoted and didn't tell me the price until they had half of my stuff in the truck and the other half in the street. Communication is horrible with this company! I would never recommend Adept to anyone!

I moved most of my items myself. The only things that were left were the big items. I originally booked for 2 guys. At the last minute they said they only had 3 guys and wanted to change the price. We finally compromised. The guys came and they were extremely unprofessional. They took turns play on my workout equipment, one guy completely disappeared. They wrapped some stuff but the items that should have gotten wrapped got scratched up. Once they were down we left at the same exact time. They showed up an hour later.

It's been a hectic week since my move and I'd like to warn others of my experience. I moved from a small two bedroom apartment to another location about 1 mile away. We made sure to move all the small items ourselves so the only remaining items we couldn't move were the couch, two beds (full and king), dining table, and refrigerator. There were two movers and the total move time -- 6.5 hours, this included us helping them set up two beds!!!

Very disappointed, another reviewer mentioned that they lost a box, well, turns out they are not losing things, they just take what they feel like. I had large commercial bin liner boxes that went missing even though I pointed them out at the last minute to put in the truck and saw them doing so. Also, a bag that was full of shipping tapes among other things just disappeared, and when I asked about them, they pretended like they have not seen it at all... I live in a house, the truck was backed up in front of my garage, and came to a new home with a garage. Things cannot possibly just go missing like that unless you purposely take them. I will never use this company again since I cannot trust my things with them, this is extremely troubling. Moving is hard enough, the last thing you need is someone helping themselves to your possessions.

Fair, respectable, elite! We bought over 200 pounds kids bunk bed and needed an installation and delivery help. So the company we bought a furniture from suggested to use “Adept Moving” for our needs. Honestly, I felt really bad that on that delivery day our elevator wasn’t working and it was raining. So the guys Dmitriy and Vadim had to bring it up on the 3rd floor using our stairs... I honestly think that whoever has to do that has to get paid at least double. Needless to say, if we ever need moving or related help in the future, there will be no hesitation to use them again! Special thanks to Dima and Vadim! They are truly hardworking guys!

These guys do a nice job moving you: fast and careful. HOWEVER, be careful about the pricing. Read all of the fine print, not just the "flashy" charge per hour. They nickel and dime you on EVERYTHING! For example, they carefully wrapped my furniture in blanket, saran wrap, and tape and then, at the end, charged me almost $50 for the use of the saran wrap and tape! These items would cost you MAYBE $20 at a local Target. They charge you twice the travel cost (they say it is CA law)....and are only willing to give you a discount IF you give them 5 stars on YELP. Can you say blackmail? It is no wonder every person is giving them 5 Stars to save a drop of money after being charged for every little thing! Anyway, I gave them the 5 but planned to change it later...as I am now. Like I said, they did a nice job moving the stuff, but at the end of the day, it cost me MUCH more than the $59/hour advertised on the side of their trucks. So, all I can say is READ THE DETAILS!!

Wow! I've never had such an easy and quick move. Painless and effortless. Really surprised that there are moving companies which do a really good job! Polite managers, great customer service, strong movers willing to follow my instructions! By the way, I tipped them well. Thank you guys for your great job!

The move was GOOOOD! This is the 1st time I moved without any problems, no hidden fees popping up during the move, no time dragging, no arguing with office staff, very happy! The dispatchers were willing to provide me with all the information I needed to know over the phone and the movers were eager to follow the instructions (i.e., what items to move first, etc.).

I'm not in for writing long reviews, so long story short, I loved this company. Hard-working movers, polite managers, quick and easy move. Ended up paying even less than I expected in the very beginning. Compared to other moving companies I used during my past moves, I'd rate Adept number 1! Recommend them to everyone! Thank you, guys!

That was easy and painless. That was not stressful at all. That was reasonably priced. The move itself didn't take long. Movers worked hard. Adept managers were polite, answered my questions. I had an appointment after the move, which was scheduled for morning. And guess what... I made it. I even wasn't late. Thank you Adept Moving! Great job!

I'm happy, happy, happy, so happy! Marvelous! Bellissimo! I don't have proper words to express my happiness! Finally, I moved to my lovely new place! Such a relief! I loved the job the guys did. So friendly. They followed all my instructions without any shade of hesitation! Use Adept if you are moving!

I loved these guys since I initially called them to get a quote. I moved last week and I absolutely loved it. The movers were polite and professional. They packed and wrapped everything and marked the fragile items. When the truck was loaded, they headed to my new place (I moved just a few blocks away). And when I said GOODBYE to my old place and arrived at my new home, they were already working hard. And as a result the job was completed much quicker than I anticipated. So I ended up paying less than initially planned. I decided to give good tips to the guys to show that I really loved their job. Thanks Adept!

The BEST! So professional and quick! Would highly recommend them!

I was told they would come between 8-9. They showed up a little after 9. I like how they wrapped up my furniture very well and notified me of every scratch before wrapping. I had half my stuff put in storage, and the rest put in a small apartment. It took over 4 hours to load up a 2 bedroom apartment with a 1 car garage. I already had most stuff packed and organized in sections of the house of what goes to storage and what goes to my apartment. They didn't bring any water so I supplied them with it because I felt bad. I don't understand why they wouldn't bring a huge supply of water working in 100 degree weather, moving. That was an extra expense for me.

What a quick, easy, and painless move! I kept dreading the day that my office lease would expire and I would need to pack and move all of my office supplies and furniture to a different location. However, Adept made the process quick and easy! They carefully packaged all of my office furniture and tech items, delivered it same day to my new office, and reassembled all of my furniture quickly and carefully! Adept is easy to communicate with and has great pricing. If I need to move again I will not hesitate at all to use them again or to recommend them to others. Thanks again!

I used Adept Moving during August of 2013 to move from Studio City to Hollywood. I chose them because they offered pricing based on an hourly rate and I found it very reasonable. I was VERY satisfied with the service. They wrapped and protected all of my furniture. The two moving guys were professional and polite and very nice. It was a positive experience and I would definitely use them again.

Overall, my experience with Adept Moving was outstanding. As much as I hate moving process, they made the dreadful day much easier to handle. They moved me from Los Angeles to Canoga Park. I was worried because I do have a lot of furniture and a lot of things that need attention to detail. These guys were great! They took care of my belongings and moved everything without a scratch. They wrap everything to make sure nothing gets damaged and they come prepared with all of the materials to make sure everything gets moved carefully and efficiently. They are professional, friendly and provide outstanding service. Most of all, the rates are great! I would definitely recommend this company to anyone looking to move. You won't regret it!

I am very satisfied with this company. My family moved last weekend (August 10, 2013), and they arrived right on time. The workers were very fast and efficient and really know what they're doing. Very careful and friendly. I will get them again when I move in the future and will recommend them to everyone.

This is an endorsement for Adept Moving & Storage. We used them to move us from Pasadena to Laguna Beach in August of 2013. They were very professional with packing, transporting, and overall handling our household items. I would certainly use them again in the future, if needed.

They were quick, competent, and professional. They handled my last minute request with flexibility and made my moving experience SO much easier. I would definitely use them again and recommend to my friends.

Originally, I was given a moving time of 2:00 p.m., but when Adept called that morning to inform me that they had a truck available earlier, I was thrilled. The movers arrived at 11:30 and moved everything in my 2 bedroom, 2 bath apartment across town. Everything was secured and safely wrapped to ensure no damage. Overall, I was very happy with their work.

Great job! Hard working crew who got the job done fast and with care. I recommend them.

Movers showed up on time, very professional, and got the job done effectively with no hiccups. I would recommend Adept to anyone.

My review is similar to many of the others in some respects. On Saturday, May 18, 2013, the Adept movers (3 in total) came with a truck that was not large enough for our move, even though I had spent time prior explaining what they were going to move. And, since they had to re-arrange numerous items to fit everything, the move took the entire day and cost hundreds of dollars more than the quote. At my first residence, I foolishly told the youngest of the three movers that the item he had picked up contained a sealed signed Muhammad Ali framed 8x10 photograph.

I hired Adept Moving to help me move from Los Angeles to Redondo Beach. I was very impressed with their service. The two movers arrived on time and were very courteous. They efficiently moved all my items into the truck and unloaded everything at my new place. The price for the move was also very affordable, and much lower than other movers I had researched. I would definitely use this moving company again!!!

It's my first time using a moving company. They get paid hourly so these guys work like turtles. They packaged everything and were very careful not to damage anything but work way too slow. Biggest problem is they couldn't fit everything in the truck so I had to figure out a different way to move leftover items. They charged double time on the travel. They claim that's legal. Okay but just let customer know before they hire you. The move from Los Angeles to Pasadena over $1000. That ridiculous.

My experience with Adept Moving is a disgusting nightmare! The person I contact, his name was Anthony. He promised me that he'd send the best people. I moved on 7/23 weekend from Calabasas to Playa Del Rey. 3 movers moved a 3-bedroom house, plus there was no traffic on road, they used 13 hours! They also scratched my hardwood floor. After the move, we found they ruined our bookshelves with the tape and 2 boards on our TV stand are missing. I called Anthony, his attitude completely changed from before the move.