Adept Moving Company Reviews
Los Angeles
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About Adept Moving
Adept Moving Company is based in the Los Angeles area and services the surrounding counties. It offers flexible moving packages and specialty moving services for pianos and other oversize objects. The company also provides packing and unpacking services with industry-strength materials.
Adept Moving Reviews
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- 4,569,587 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed May 20, 2023
Adept was timely, thorough and very efficient in packing, moving and unpacking me. I highly recommend them. They were also reasonably priced and no hidden fees. Perfect for small to mid-size moves. Pleasant workers as well.
Reviewed May 18, 2023
They are really nice and more than on time so I did not have to move~! and no charge for stopping an extra location, if it’s near. And quick moving. No wasting and price is reasonable!! If I move again I'll move thru them!
Reviewed May 15, 2023
Alexander, Arslan, and Timur were fantastic! They were on time, stayed late and were professional the whole time. Not a scratch on any of our things. Would highly recommend! Make sure to offer these guys a drink afterward, they deserve it!
Reviewed May 14, 2023
They accomplished a lot every day, friendly and professional. I would use them again. Very friendly team. They went the extra mile to achieve all the tasks and to be helpful. They packed everything carefully and placed it in the right location.
Reviewed May 7, 2023
They made everything so easy for me first time moving. All I had to do was point the way and they handle the rest. I highly recommend anyone that needs to move please use ADEPT MOVING!! Took very good care of the furniture.
Reviewed April 30, 2023
Awesome crew! On time and punctual, polite, professional, and made our move so much easier than we could have imagined! The crew was thoughtful and made me feel much more at ease! Would 10/10 recommend and move with them again!
Reviewed Sept. 5, 2022
Used Adept Moving this weekends again and they didn't disappoint this time too. I moved my 1bdr apartment to storage. Peter and Charlie were the best. They did an incredible job, super professional, quick and organized. They labeled everything in my storage. I will for sure hire them again and recommend them to everyone.
Reviewed Oct. 4, 2019
Nick and Ed showed up early and were awesome. Super professional and careful with everything, started working right away and finished ahead of schedule. Used the coupon just fine as well, will definitely contact them again one year from now.
Reviewed Sept. 22, 2019
Great experience with Alex, Oleh, and Eugene. Very hardworking people. Helped move our apartment stuff including heavy furniture. Would recommend to anyone looking for movers. They are very professional.
Reviewed Aug. 25, 2019
This company was so helpful and Vlad delivered and assembled my furniture! He was so friendly and helpful I would definitely use again! He was fast and efficient and even arrived earlier than I expected!
Reviewed Aug. 23, 2019
Great work by them. I did not have an easy move, but they got it done. They took care of everything and kept everything exactly where I wanted it. The movers, Vlad and Yura were excellent. They were very helpful and very polite. They went out of their way to provide excellent service.
Reviewed Aug. 18, 2019
The. Best. I talked to a few other moving companies and these guys were our pick for several reasons. Vlad and Yura were our movers and they were excellent. Packed up our "here and there" items like pros. Even took a sofa over our balcony. The rate was reasonable and they took EXCELLENT care of all my stuff. Paid cash and saved a few bucks too. Very happy customer.
Reviewed Aug. 16, 2019
My husband and I just moved in today with the assistance of Adept Moving & they were THE BEST! Their prices are fair & totally worth it! Tom and Nick were professional, polite and hardworking! We recommend them for your moving needs!
Reviewed Aug. 10, 2019
Thank you so much for a wonderful service from Mark and Eugen. They were professional, courteous, helpful and efficient. I’ll highly recommend them to everyone. Thanks again Adept Moving and Storage!!!
Reviewed Aug. 9, 2019
Thank you Vlad and Yura for a great service. I had a good experience with Adept Moving and Storage. Nice service and fast job. They were friendly and kind. Thank you so much for your help. I’ll highly recommend them to others.
Reviewed Aug. 4, 2019
Vlad and Yura were very professional and clean. The delivery window frame I was given was 9am-1pm and they arrived at 9:30am. Thank you so much for your great service and friendly staff! Very happy!!!!
Reviewed Aug. 2, 2019
I had a great experience with Adept Moving company and Storage. The guys - Den and Luke provide me a great customer service. They work hard, professional and fast. They were quick and the price for the whole process was nice. Thank you so much for a help!!!
Reviewed July 22, 2019
They pack my son stuff and his wife. They are military and they pack stuff up. They are totally not professional at all. They took my son stuff. Was supposed to be relocating from Georgia to Texas. They pack up his stuff in June 2019. We are in the middle of July 2019 almost going on August they don't have their stuff in Texas and they need that stuff.
Plus they damage my wall and my staircase rails. Tim and Brian they had my daughter in law to wire money to them and they're holding their goods. They've been paid and they have not delivered my son's product so for all and everyone 'cause I'm a post this everywhere that I can anyone who have had this problem have not received a goods get with me because I am about to start a lawsuit against this company. They're very unprofessional. They're not on time. They're very rude. They're don't answer their phone. They don't return calls and it's very unprofessional to this type point I am fed up and I'm willing to pursue a lawsuit full force.
We’d like to inform you that the moving company you had experience with has no relation to Adept Moving Company Los Angeles which performs only local services in South California.
This information is displayed at our website: www.adeptmoving.com
Our phone number: 323-466-2611
Our email: movers@adeptmoving.com
There are 2 companies with similar name:
In Florida: www.adeptmovingandstorage.com
In Chicago: www.yelp.com/biz/adept-moving-com
Sincerely,
Anna
Adept Moving Los Angeles
Reviewed July 15, 2019
Adept Movers - the most unprofessional, unprepared moving company I have ever used, and have used a lot. AVOID!!! Constant delays, never showed up on time, can't get anyone on the phone. Unprofessional throughout the entire process. Sent 3rd party movers who broke our furniture, demanded cash upfront. An absolute disaster. AVOID AVOID AVOID.
We’d like to inform you that the moving company you had experience with has no relation to Adept Moving Company Los Angeles which performs only local services in South California.
This information is displayed at our website: www.adeptmoving.com
Our phone number: 323-466-2611
Our email: movers@adeptmoving.com
There are 2 companies with similar name:
In Florida: www.adeptmovingandstorage.com
In Chicago: www.yelp.com/biz/adept-moving-com
Sincerely,
Anna
Adept Moving Los Angeles
Reviewed July 15, 2019
This has been the worst experience of my life in moving. There isn’t enough room to list my damages, nasty sweat stains on cloth furniture that I can’t steam out. Not sure if all of my furniture was even wrapped, as it came in the house unwrapped. Not to mention loaded in a “U-Haul” truck. If they’ve been in business so long why don’t they have their own professional trucks. Their time factor is a joke. They still haven’t delivered all of our furniture, I’m not sure they even know where it is. We have items in our garage that isn’t ours, which makes me ask, “does someone else have our remaining furniture and boxes?” If you have to hire strangers off the street and rent your own truck, you will at least know where your items are and no doubt will spend less. They were to be at our house between 8am & 10am to began loading, didn’t show up until after 6pm. Obviously they didn’t finish.
There was a thunderstorm but it hit around 10pm. If they had arrived on time they would have beat the storm. The following morning they were going to arrive at 8 but didn’t get there until 10:30. This was on June 26 & 27. We request ALL OUR POSSESSIONS the following week, July 10th (Wednesday). They had a problem and said it would all be delivered on Saturday the 13th, but they called and said they would arrive on Friday the 12th. Good news.... we thought. They demanded the balance of payment in cash BEFORE unloading the first piece. What can one do, so we paid. BIG MISTAKE! Now mind you we moved to Florida about 50 miles south of their Sarasota location. Easy right, lol on no!
After an intense conversation with Taylor, my husband suggested he just go. But, he promised to call us back Saturday or Sunday with the next delivery date. Phone hasn’t rung, I have however called Taylor numerous times, but could only leave voicemail. What a joke. We have beds, some were busted, we have dining chairs, all with a bit of damage. NO dining table, bedrooms are lacking matching pieces. Many of our boxes looked like they’d been thrown, due to the damage of them. My $1,000 buffet has a lot of damage and the $600 mirror that matches can not be hung as they removed the heavy wire from the back. No wire to be found!!!
We have good pieces, some family heirlooms, and my husband made me a table from driftwood, which is broken. Taylor’s response was, “well it’s a clean break so you can glue it back easily.” ???? And that made it ok. I could go on and on with more details but you get the gist of our experience. Call someone else and have a good moving experience.
We’d like to inform you that the moving company you had experience with has no relation to Adept Moving Company Los Angeles which performs only local services in South California.
This information is displayed at our website: www.adeptmoving.com
Our phone #: 323-466-2611
Our email: movers@adeptmoving.com
There are 2 companies with similar name:
In Florida: www.adeptmovingandstorage.com
In Chicago: www.yelp.com/biz/adept-moving-com
Sincerely,
Anna
Adept Moving Los Angeles
Reviewed July 10, 2019
This is a factually accurate review and I welcome anybody to verify my use and experience of this company. It is been 14 days since Adept Moving and Storage picked up my items in St. Mary’s Georgia. 14 days later in Flat Rock, NC I have not gotten a single phone call returned. I have 29 unanswered phone calls into the owner of the company. I have significantly more phone calls than that into the dispatcher. My booking agent will not answer phone calls or emails. I have no idea where my stuff is. I’m in my new house with no furniture. They literally picked up all of my household goods and disappeared. I’m using Adept Moving and Storage out of Sarasota, Brian was my booker. Tim is the owner. Taylor is the dispatcher. I have NEVER heard of such a terrible scenario, much less experienced it. I’m having to do this myself because my fiancé is halfway around the world in Bahrain at the Navy base there. They know this. Who DOES THIS?
We’d like to inform you that the moving company you had experience with has no relation to Adept Moving Company Los Angeles which performs only local services in South California.
This information is displayed at our website: www.adeptmoving.com
Our phone number: 323-466-2611
Our email: movers@adeptmoving.com
There are 2 companies with similar name:
In Florida: www.adeptmovingandstorage.com
In Chicago: www.yelp.com/biz/adept-moving-com
Sincerely
Anna
Adept Moving Los Angeles
Reviewed June 9, 2019
I am writing a review for Adept Moving & Storage out of Sarasota Florida, worst experience I have ever had. The foreman stated that he was going to bring my stuff back to the warehouse and make sure my TV's were properly packaged. Both of my TV's showed up the exact same way they left my house wrapped in a blanket with both screen shatters. Brand new boxes I bought for the moved completely destroyed, smashed, holes and re taped. Glass items inside the boxes shattered. My furniture was damaged and we are missing a Blu-Ray player and Xbox headset. In addition to everything else they charged me $2000 more than originally quoted and didn't tell me the price until they had half of my stuff in the truck and the other half in the street. Communication is horrible with this company! I would never recommend Adept to anyone!
We’d like to inform you that the moving company you had experience with has no relation to Adept Moving Company Los Angeles which performs only local services in South California.
This information is displayed at our website: www.adeptmoving.com
Our phone number: 323-466-2611
Our email: movers@adeptmoving.com
There are 2 companies with similar name:
In Florida: www.adeptmovingandstorage.com
In Chicago: www.yelp.com/biz/adept-moving-com
Sincerely,
Anna
Adept Moving Los Angeles
Reviewed June 6, 2019
I moved most of my items myself. The only things that were left were the big items. I originally booked for 2 guys. At the last minute they said they only had 3 guys and wanted to change the price. We finally compromised. The guys came and they were extremely unprofessional. They took turns play on my workout equipment, one guy completely disappeared. They wrapped some stuff but the items that should have gotten wrapped got scratched up. Once they were down we left at the same exact time. They showed up an hour later.
I asked what took them so long and they said traffic. I informed that we left at the same time though. They tried to charge me more. They broke my fitness equipment and my dining room table. They head guy doubled the quoted amount. I told him that I wasn’t going to pay it. He would not leave and called me a "**". He wanted a tip and I told him that he wasn't going to get one due to his behavior. I threatened to call the police. He finally left and I complained to the office. I threaten to go to BBB and they finally changed the amount. Be careful with this company.
Reviewed April 6, 2019
It's been a hectic week since my move and I'd like to warn others of my experience. I moved from a small two bedroom apartment to another location about 1 mile away. We made sure to move all the small items ourselves so the only remaining items we couldn't move were the couch, two beds (full and king), dining table, and refrigerator. There were two movers and the total move time -- 6.5 hours, this included us helping them set up two beds!!!
On top of that I was charged $165 for the plastic wrap!!! I paid over $600 for everything!!! They intentionally took a long time to move and wrapped each item until it was literally encased in a cocoon of plastic wrap. Each roll cost $60 and they used 2.5 rolls for 5 items! I checked the clock when they were moving the king bed (only mattress and box springs no frame) and it took 45 minutes?!?! A friend who used this company paid almost the same amount for a 3 bedroom house with 3 movers. It's as though they have a target of how much they need to charge per move. Stay away from this company, their tactics of dragging the time out to bill the customer and using excessive materials is unacceptable.
Reviewed March 26, 2019
Very disappointed, another reviewer mentioned that they lost a box, well, turns out they are not losing things, they just take what they feel like. I had large commercial bin liner boxes that went missing even though I pointed them out at the last minute to put in the truck and saw them doing so. Also, a bag that was full of shipping tapes among other things just disappeared, and when I asked about them, they pretended like they have not seen it at all... I live in a house, the truck was backed up in front of my garage, and came to a new home with a garage. Things cannot possibly just go missing like that unless you purposely take them. I will never use this company again since I cannot trust my things with them, this is extremely troubling. Moving is hard enough, the last thing you need is someone helping themselves to your possessions.
Reviewed Feb. 5, 2019
Fair, respectable, elite! We bought over 200 pounds kids bunk bed and needed an installation and delivery help. So the company we bought a furniture from suggested to use “Adept Moving” for our needs. Honestly, I felt really bad that on that delivery day our elevator wasn’t working and it was raining. So the guys Dmitriy and Vadim had to bring it up on the 3rd floor using our stairs... I honestly think that whoever has to do that has to get paid at least double. Needless to say, if we ever need moving or related help in the future, there will be no hesitation to use them again! Special thanks to Dima and Vadim! They are truly hardworking guys!
Thank you very much for your warm words. We sincerely appreciate your insight because it helps us build a better customer experience.
If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.
Best,Adept Moving & Storage
Updated review: Feb. 23, 2014
Thank you for providing me a partial refund. I appreciate you being responsive to customer feedback.
Original Review: Feb. 19, 2014
These guys do a nice job moving you: fast and careful. HOWEVER, be careful about the pricing. Read all of the fine print, not just the "flashy" charge per hour. They nickel and dime you on EVERYTHING! For example, they carefully wrapped my furniture in blanket, saran wrap, and tape and then, at the end, charged me almost $50 for the use of the saran wrap and tape! These items would cost you MAYBE $20 at a local Target. They charge you twice the travel cost (they say it is CA law)....and are only willing to give you a discount IF you give them 5 stars on YELP. Can you say blackmail? It is no wonder every person is giving them 5 Stars to save a drop of money after being charged for every little thing! Anyway, I gave them the 5 but planned to change it later...as I am now. Like I said, they did a nice job moving the stuff, but at the end of the day, it cost me MUCH more than the $59/hour advertised on the side of their trucks. So, all I can say is READ THE DETAILS!!
Dear Daniel,
We are happy that your issue has been successfully settled. We always take any issues seriously and address them immediately to ensure complete satisfaction of our customers.
Thank you for your business. We hope you enjoy your new lovely place.
Reviewed Dec. 31, 2013
Wow! I've never had such an easy and quick move. Painless and effortless. Really surprised that there are moving companies which do a really good job! Polite managers, great customer service, strong movers willing to follow my instructions! By the way, I tipped them well. Thank you guys for your great job!
Thank you so much Phil for taking your time to share your experience of working with us! If you are satisfied, we are satisfied, that's how we work here at ADEPT MOVING. Moving again? We'll be more than happy to service your moving needs. Just give us a call and we'll be here to help.
Reviewed Oct. 24, 2013
The move was GOOOOD! This is the 1st time I moved without any problems, no hidden fees popping up during the move, no time dragging, no arguing with office staff, very happy! The dispatchers were willing to provide me with all the information I needed to know over the phone and the movers were eager to follow the instructions (i.e., what items to move first, etc.).
Thank you so much Helen for your heart-warming words. Our customer's smile after the move is the number 1 award for us showing your complete satisfaction with our moving services.
Reviewed Oct. 15, 2013
I'm not in for writing long reviews, so long story short, I loved this company. Hard-working movers, polite managers, quick and easy move. Ended up paying even less than I expected in the very beginning. Compared to other moving companies I used during my past moves, I'd rate Adept number 1! Recommend them to everyone! Thank you, guys!
Thanks Phillip. It was a pleasure moving you 2nd time. We are happy that you enjoyed your move this time as well. And thank you so much for sharing your experience. We highly appreciate your time and effort!
Adept Moving Company Information
- Company Name:
- Adept Moving Company
- Year Founded:
- 1998
- Address:
- 6300 Ventura Canyon Avenue
- City:
- Van Nuys
- State/Province:
- CA
- Postal Code:
- 91401
- Country:
- United States
- Fax:
- (818) 351-8117
- Website:
- www.adeptmoving.com
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