Adept Moving Company Reviews

I'm not in for writing long reviews, so long story short, I loved this company. Hard-working movers, polite managers, quick and easy move. Ended up paying even less than I expected in the very beginning. Compared to other moving companies I used during my past moves, I'd rate Adept number 1! Recommend them to everyone! Thank you, guys!

That was easy and painless. That was not stressful at all. That was reasonably priced. The move itself didn't take long. Movers worked hard. Adept managers were polite, answered my questions. I had an appointment after the move, which was scheduled for morning. And guess what... I made it. I even wasn't late. Thank you Adept Moving! Great job!

I'm happy, happy, happy, so happy! Marvelous! Bellissimo! I don't have proper words to express my happiness! Finally, I moved to my lovely new place! Such a relief! I loved the job the guys did. So friendly. They followed all my instructions without any shade of hesitation! Use Adept if you are moving!

I loved these guys since I initially called them to get a quote. I moved last week and I absolutely loved it. The movers were polite and professional. They packed and wrapped everything and marked the fragile items. When the truck was loaded, they headed to my new place (I moved just a few blocks away). And when I said GOODBYE to my old place and arrived at my new home, they were already working hard. And as a result the job was completed much quicker than I anticipated. So I ended up paying less than initially planned. I decided to give good tips to the guys to show that I really loved their job. Thanks Adept!

The BEST! So professional and quick! Would highly recommend them!

I was told they would come between 8-9. They showed up a little after 9. I like how they wrapped up my furniture very well and notified me of every scratch before wrapping. I had half my stuff put in storage, and the rest put in a small apartment. It took over 4 hours to load up a 2 bedroom apartment with a 1 car garage. I already had most stuff packed and organized in sections of the house of what goes to storage and what goes to my apartment. They didn't bring any water so I supplied them with it because I felt bad. I don't understand why they wouldn't bring a huge supply of water working in 100 degree weather, moving. That was an extra expense for me.

What a quick, easy, and painless move! I kept dreading the day that my office lease would expire and I would need to pack and move all of my office supplies and furniture to a different location. However, Adept made the process quick and easy! They carefully packaged all of my office furniture and tech items, delivered it same day to my new office, and reassembled all of my furniture quickly and carefully! Adept is easy to communicate with and has great pricing. If I need to move again I will not hesitate at all to use them again or to recommend them to others. Thanks again!

I used Adept Moving during August of 2013 to move from Studio City to Hollywood. I chose them because they offered pricing based on an hourly rate and I found it very reasonable. I was VERY satisfied with the service. They wrapped and protected all of my furniture. The two moving guys were professional and polite and very nice. It was a positive experience and I would definitely use them again.

Overall, my experience with Adept Moving was outstanding. As much as I hate moving process, they made the dreadful day much easier to handle. They moved me from Los Angeles to Canoga Park. I was worried because I do have a lot of furniture and a lot of things that need attention to detail. These guys were great! They took care of my belongings and moved everything without a scratch. They wrap everything to make sure nothing gets damaged and they come prepared with all of the materials to make sure everything gets moved carefully and efficiently. They are professional, friendly and provide outstanding service. Most of all, the rates are great! I would definitely recommend this company to anyone looking to move. You won't regret it!

I am very satisfied with this company. My family moved last weekend (August 10, 2013), and they arrived right on time. The workers were very fast and efficient and really know what they're doing. Very careful and friendly. I will get them again when I move in the future and will recommend them to everyone.

This is an endorsement for Adept Moving & Storage. We used them to move us from Pasadena to Laguna Beach in August of 2013. They were very professional with packing, transporting, and overall handling our household items. I would certainly use them again in the future, if needed.

They were quick, competent, and professional. They handled my last minute request with flexibility and made my moving experience SO much easier. I would definitely use them again and recommend to my friends.

Originally, I was given a moving time of 2:00 p.m., but when Adept called that morning to inform me that they had a truck available earlier, I was thrilled. The movers arrived at 11:30 and moved everything in my 2 bedroom, 2 bath apartment across town. Everything was secured and safely wrapped to ensure no damage. Overall, I was very happy with their work.

Great job! Hard working crew who got the job done fast and with care. I recommend them.

Movers showed up on time, very professional, and got the job done effectively with no hiccups. I would recommend Adept to anyone.

My review is similar to many of the others in some respects. On Saturday, May 18, 2013, the Adept movers (3 in total) came with a truck that was not large enough for our move, even though I had spent time prior explaining what they were going to move. And, since they had to re-arrange numerous items to fit everything, the move took the entire day and cost hundreds of dollars more than the quote. At my first residence, I foolishly told the youngest of the three movers that the item he had picked up contained a sealed signed Muhammad Ali framed 8x10 photograph.

I hired Adept Moving to help me move from Los Angeles to Redondo Beach. I was very impressed with their service. The two movers arrived on time and were very courteous. They efficiently moved all my items into the truck and unloaded everything at my new place. The price for the move was also very affordable, and much lower than other movers I had researched. I would definitely use this moving company again!!!

It's my first time using a moving company. They get paid hourly so these guys work like turtles. They packaged everything and were very careful not to damage anything but work way too slow. Biggest problem is they couldn't fit everything in the truck so I had to figure out a different way to move leftover items. They charged double time on the travel. They claim that's legal. Okay but just let customer know before they hire you. The move from Los Angeles to Pasadena over $1000. That ridiculous.

My experience with Adept Moving is a disgusting nightmare! The person I contact, his name was Anthony. He promised me that he'd send the best people. I moved on 7/23 weekend from Calabasas to Playa Del Rey. 3 movers moved a 3-bedroom house, plus there was no traffic on road, they used 13 hours! They also scratched my hardwood floor. After the move, we found they ruined our bookshelves with the tape and 2 boards on our TV stand are missing. I called Anthony, his attitude completely changed from before the move.

I'm an attorney and I am quite picky about who I hire and what I expect of them. Moving can be a horrific experience, as you all may know. I'd like to complement the Adept Moving company for the hard work they've done for me. This was one of the best moving jobs, totally hassle free. Our move was on 4/02/11 (Sat - end of month, the busiest time of all). With Val as the job foreman.

I am glad I hired this mover. I highly recommended it for all! I'm still busy unpacking boxes and cleaning, I had to move to a 4 bedroom house last weekend. I couldn't let another day go by without saying thank you Adept and simply tell all how happy I was about my experience and with your excellent moving crew.

I wanted to compliment, not complain, about this moving company. Anthony, the manager was courteous and assured me my move would go smoothly. He is professional and understanding. He sent three men to move my one bedroom, and they were efficient and easy going and were efficient with the time. They were flexible with me on the minimum hours since there were just a few large pieces to move. The customer service was excellent and I feel that they did an excellent job. They wrapped and handled my stuff as if it were their own. I would highly recommend them, and their price is competitive and well worth the peace of mind.

I called a day or two before the weekend (Saturday) when we needed to move. The original company we were going to go with forgot to mention weekends were time and 1/2 per hour. Big thing to leave out. Anthony sent good guys, arrived when he said they would and gave us a fair rate. I would recommend them.

This guy is not only rude but he also claims his job gives the best price and how there are no hidden fees. But when you break down the cost with him to make sure the price is not going to get hiked up to something different after the move is done, he says “I don’t have time for you. Stop wasting my time.” I am just glad that I didn’t move forward with using this company. Something tells me that their workers would be shady and you would feel for you safety. I am writing this in hopes that all employees are looked into dealing with being legal and the company actions are legal. Thank you.

I called Adept Moving couple of weeks ago to help me move my furniture. From the very beginning, wow these guys presented themselves, to the very end, how they approached the job and tasks, and managed the crew, really impressed me.

I had a very good experience with Adept movers. Anthony was very flexible when I asked if we could change our moving date. The movers that came to do the job were very professional. I felt so bad that they had to move my sleeper couch down two flights of stairs but they made it seem effortless. I really appreciated that they seemed to value my furniture and handled each piece as if it were their own. I will highly recommend Adept to anyone who has moving needs. Thank you again.

The movers, Omar and Zeke, were great. They were polite and seemed willing to help as much as possible. They worked really efficiently. I recommend them!

After having what I perceived at the time as a negative experience, I contacted Anthony and he told me that Adept Moving has grown their business by referrals and he assured me that my total satisfaction was their goal. I was a little skeptical because I really was upset. I thought that I was charged a bit too much because the truck was smaller than I expected. He offered me a small refund and a heartfelt apology and that went a long way. I know someone else who recently used them (upon my referral) and actually had a wonderful experience so, should I move again (gosh, I hope not, at least not for a while, it's exhausting!), I will definitely consider these guys. As I said in my initial complaint, and I quote, "The movers were courteous, professional, took their time and were very polite. They did a phenomenal job and all of our belongings were intact." Anthony was always polite as well. I think that we all have expectations and when they are not met to a tee, we complain. I feel bad that I filed this complaint and I hope that people will seriously consider all the positive responses these guys have received and choose them for their moving needs.

Avoid this company like you would an invitation to an H1N1 Virus party. Take pictures and prepare for court as well as to report to the Public Utility Commissions. These guys should not be in business. The crew stood around for the first 30 minutes. Their ads, phone calls and paperwork say 'no deposit' but the moment the black client shows up, a request is made for a $900 cash deposit. The foreman said he needed to write a contract and it took another 15 minutes to fill in 4 lines over 3 pages.

I called in late May to schedule a move on July 2, 2009. I spoke to Anthony who assured me that we would get the biggest truck because we had a three-bedroom, two-bathroom with a yard. I confirmed this on two occasions before the move (once I called him and the other time was the day before the move and he confirmed with me). On the day of the move, they showed up with a little dinky truck. I was stunned. I asked the mover if that was the biggest truck. He said no, it was their smallest. I called the manager (Anthony) and he said all the big trucks were on "bigger" jobs so they would need to make two trips. I said that I would not pay for their travel time in between the two loads. He agreed with me and said they would not charge me for that time.

I had to relocate to the San Francisco area. I looked up local movers with good rating and at least a B-rating. These guys had A-rating with BBB. I checked their profile and called BBB. They had very good references. Let me just tell you, I had to move on February 28th, a very hectic, end-of-the-month move. The elevator broke down just before their arrival. No complaints whatsoever for the many steps they had to climb. Then I asked them to move a VERY heavy hutch that had to be carried down and up many steps. Again, they were positive and very skilled. They arrived on time, and got the job done fast and safe. They were helpful, and suggested ways for me to get my things together in an organized manner.

I'd like to compliment Adept Moving for the hard work that they do and for how they train their employees. This was one of the best moving jobs, totally hassle-free. Our move was on 11/28/08 with Rob as the job foreman. Our family wanted to be amongst those to offer praise and thanks to your team. These guys arrived right on time and did a grand job. They were truthful in the beginning with their rates, earnest in reminding the team about proper lifting techniques and to stay safe on the job and to keep the furniture free of damage. They were able to move all the heavy pieces of furniture that simply overwhelmed us. Your service made our move go very smooth. I have referred other customers to try your company and I am sure anyone would use you again and again. Many thanks!

What can I say about Adept Company? These are hard working and punctual people. Thank you for all your help in getting me moved on Friday. I originally scheduled a move with a larger company, because someone in my office recommended them, but thank God I did not go with them. They showed up at my place 4 hours late just to tell me that they were tired and I needed to call their office and re-schedule for another day. Since it was past 5 pm at that point I started calling names in the phone book with no help in sight. When I spoke on the phone with you, Henry, the owner, you were truly concerned for my unusual situation and really wanted to help. You called your crew of 3 guys to see if anyone would be to help, and your staff came through. Not only were your movers hard working and punctual, but I had never seen movers handle my belongings with such care.

I cannot say enough GOOD things about the company. They made it soooo! stress free and easy for us. They are truly professional and accommodating. The two workers were excellent, hard working, pleasant, and very careful with my stuff.

I hired Adept Moving & Storage to move me from one city to another. I was told it was a 4 hour job well it took ten plus hours. I had to deal with an extremely bad attitude with them threatening to walk off the job when questioned as to why it is taking so long. And to make matters worst they stole jewelry from me.

It was 3 men for $79.00 hr, plus $25.00 extra for gas. I had most boxes packed. The distance was 1.5 miles away. They were smoking, did not speak english, refuse to quit smoking on my furniture, children,. took many breaks to smoke, slow, told my friend to go away after she said no smoking near furniture, they said discrimanation, threaten to leave with belongings or continue to work. I end up moving my own belongings and furniture.by helping them. threaten to not complete job, and did refuse to take small boxes. my children and I had to take over in vehicle the next couple of days. said they did not damage anything and they dented new stainless steel frig, damage log bed and put blood on it. and riped leather sofa. my children friend and i were scared of them and were glad to help, just to get them gone. i was charged for their lunch, breaks, also charged $60.00 for one roll of wrap. they had threaten to walk off many times, rude, swore, smoked.

I scheduled a move for my 1 bedroom apartment (no stairs--easy access at location 1/stairs at location 2): bed, dresser, desk, chest, 20 boxes, couch, chair and refrigator. When they arrived at the first location they said it would take one hour to pack up. After I signed the contract it suddenly changed to 3 hours. It took them one hour just to move the bed, dresser and a chair! Likely this was due to the fact they sat and talked and carried one item at a time and very slowly. When I protested they claimed their lack of English made it hard for them to understand what I wanted.

They failed to provide an estimate stating company policy as excuse.