VehicleHistory.us Reviews

I was charged for the $36 package when I only wanted to view one document. Frank gave me a refund right away when I told him that I was wrongfully charged.

I love that report are thorough and service is fast!!

I was impressed with how efficiently the issue was handled. The live chat agent was active and helped with all my concerns. Amazing/excellent service.

Super fast customer support; ran a VIN, forgot to cancel service. Canceling was the easiest ever. Took a whole 2 minutes.

Report was quick and easy to get. Customer service was great. I sent a chat about a user error of mine and they resolved the matter within 2 minutes. Great service!!

They were very understanding and expedient taking care of my requests.

The “chat” service was very helpful in locating my account and taking care of my request.

I like how fast the live chat was to cancel my account.

Anthony was very prompt with handling my issue.

Great customer service, understanding and incredibly fast response.

Your site helped me with vital information about an RV I was looking to purchase!! Thanks.

Noticed recurring charges on my credit card, and this Live Agent quickly stopped said payments. They were very responsive.

Incredible assistance. Took no time at all. Perhaps the greatest customer service of all time.

I used the live chat to contact customer service and was treated with respect and understanding. I was unaware that I had signed up for a subscription service. They graciously took care of the situation, no questions asked.

Katherine, via Chat, was super helpful this morning! I requested one vehicle report in June 2026 but started getting charge every month. She very quickly resolved the situation.

The agent I chatted with was very helpful and resolved my issues very quickly. I appreciate the response and service. Thank you.

The information I thought I was going to be getting, information about recall notices for my vehicle, was not what I received. Furthermore I was charged for the next two months for the subscription services, which I had no idea I was committing to. The reason I gave a two star review instead of a one star was that it appears I will be credited for the monthly subscription charges I failed to notice I was being charged, so thank you for that.

This review is specifically for their customer service agent Stephen. I chatted with him for a few minutes, discussing my issue, and they resolved it immediately. Thank you so much for helping me, I appreciate it!

This agent helped me a-lot and was able to refund me due to a miscommunication of a charge.

I was impressed by the quick and easy way the rep helped me.

My needs were met.

Very friendly, fast service that assisted me and handled the situation presented very well. Thank you.

The online agent solved my problem within minutes. It was a simple and efficient process. Thank you!

Had a charge show up on my credit card for an order that I didn't make (or at least intend to make). Sharon was great about reversing the charge immediately. Thank you Sharon.

I did not know this was an ongoing subscription when I ordered a vehicle report. After getting billed the next month to my credit card, I used the online chat to cancel and get a refund for what I did not know would be charge monthly!

Chat service is very good, seems like talking to an AI. Prompt answers unless chat box is able to see what is being typed. Thank you again.

They fixed the issue and issued a refund right away.

Thank you for closing my account and refunding the $30. Your response was timely.

Ryan was very helpful, provided great customer service.

I needed to cancel my service and it was very easy to contact them and chat with customer service! They are fast and efficient. Great service.

I am ok, but before this happen again, please make sure you make the user to complete agree on the monthly charge. I paid $1 for one report, I wasn't aware that I was also going to be charged per month.

Prompt action in closing the account and sending confirmation of the refund.

Very quick service. Much appreciated.

Quick replies, good customer service, and fast action.

They were very helpful with helping finding out of a motorcycle was stolen or not before purchasing

What impressed me was that I was talking to an actual person, so thank you not robot Ryan

I received excellent service today. My issue was handled with speed and professionalism. I appreciate the help I received today! Thank you!

Sandra did a great job understanding my concern for the false charge and rectified it with no problem. Thank you for refunding my charge.

Convenient and easy to get on live chat; the issue was addressed and handled appropriately!

William was very helpful and solved my issue quickly.