Publishers Clearing House Reviews
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About Publishers Clearing House
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Publishers Clearing House is a direct marketing company that markets magazine subscriptions and some merchandise, including kitchen gadgets, with sweepstakes and prize-based games. Its casino-style games include slots, keno, quizzes, scratch-offs, solitaire and others.
- Daily sweepstakes
- Friendly service
- Free to enter
- Marketing overload
- Slim odds
Publishers Clearing House Reviews
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Reviewed Oct. 7, 2011
I ordered a swivel store which came in with ten extra prizes. The prize was a ten piece personal care set.
I would not have ordered anything if I had known what I was going to get. The prize was a piece of junk which I had to pay the shipping for. I will never order anything from their company again.
Reviewed Oct. 7, 2011
I ordered a wrist blood pressure cuff about 6 months ago for my husband who needed it for work (he is a CNA). He went to take someone's blood pressure with it the other day, and it won't inflate. How do I go about getting a replacement or a refund?
Reviewed Oct. 6, 2011
I cannot clear an old address from Publishers Clearinghouse's records. I keep trying. I ordered 2 magazines on the 3 payment plan. I heard nothing (and got no mags) for several months. It may have gone to the old address. Then, I got a late notice with a bill for the full amount and a threat to my credit. I sent this back with an explanation and canceled the order. Now I'm getting magazines with bills from each, which I have canceled with explanation.
Reviewed Oct. 6, 2011
I had stumbled on PCH through the search engine (looking for a psychic). I was looking for some kind of hope, most of the people complaining about getting your hopes up. During this time of need, everyone needs hope. Even if you don't win, you thought big and what "could be." You, at least have that! It's like complaining about a scratch off ticket. I cry ever time I see someone win. I hope it really, we all need it to be real.
Reviewed Oct. 5, 2011
Well, I can say that the Publishing Clearing House (PCH) is a huge, false advertising company, which I will be look for repayment for time and emotional distress damages for doing these PCH forms and entries. I live in a village in Arkansas with only a few hundred people. Ninety-nine percent of the adults came on drawing day. It was said a person with the initials D.M will win, which should have been me because there are no other out here in my town, city and et cetera with the initials D.M! Sorry PCH, back to courts you should go. You have to pay everyone because of your false advertisement site.
Reviewed Oct. 4, 2011
I have been trying for months to get them to stop sending me emails. They not only will not stop, but once I have them on the screen, they make it impossible for me to get them off unless I shut the computer down and restart. I am writing a letter to the attorney general of New York as it seems this type of pressure put on people has got to be illegal.
Reviewed Oct. 4, 2011
I was accessing a PCH site from my email and the screen said that due to the frequency of my online activity with PCH, I would win $1,500.00 by providing my credit score for verification. I did this and the next screen was entirely unrelated. When I tried to go back to it, it was another pitch for a different sponsor. Please let me know if I was scammed into trying Free Credit Score service, which I now have to cancel, or if I really won. Now, freecreditscore.com will be trying to bill my card. The last time I signed with them, they billed my card twice in one month. Please let me know if I really won or not.
Reviewed Oct. 4, 2011
Who was the last winner of the $5,000.00 a week contest? You notified me in your last mailing that the winner would have my initials and come from my area. Really? What is the name and the address of the winner? I will not buy magazines in the future. I now have four prescriptions.
Reviewed Oct. 3, 2011
First on reading the complaints, if you do not call people why are you making it mandatory to have a phone number to complain? Also, after almost every entry you direct us to an offer to buy something? I checked and it is from you. Then you say it's how you are supported.
I was trying to find out when the next million dollar drawing is to be from your FAQs and customer support. I could not find it, so I went to sign in then I was told via red letters that my entry had been deleted. Yet, you send 4 or more things to me a day plus the 50 or more junk that I went to each one and asked to remove my name etc... I waited the appropriate time yet still they are being sent. I resent that you wasted my time with your entries and games that are not real.
Reviewed Oct. 2, 2011
I won Money on Wheel Spins on new diamond slots numerous times for $5.00 about 6 or 7 times and $20.00 a couple days ago. I asked them directly about it. First response, they acted like I was stupid. I replied, I wasn't stupid and they have not responded at all or notified me about my money. They keep stating you will be paid promptly. They won't even recognize my complaint or let alone say I won.
Reviewed Sept. 30, 2011
I ordered one product from them. Now, they keep sending me products that I did not order and wanting me to pay for them. How can consumers stop them from doing this?
Reviewed Sept. 29, 2011
Over a month ago, I cancelled an item placed on back order. Today, I received a bill for the item I cancelled and never received. My reasons for cancelling is that it took too long to receive items and also their habit of sending items separately, which costs too much for postage. I no longer wish to do business with PCH and wish for them to quit sending me mail. Today, I am sending the bill back to PCH and tell them again that this was cancelled. If they send the item anyway, it will be refused.
Reviewed Sept. 29, 2011
I was sent an email where the $25,000 win was going to happen; the hotel here in Candler, the flower shop and et cetera. That never happened since then. Then they said that someone with initials of J.N will win in Candler. Sorry guys, that didn't happen either. This company is a fake; playing on the emotions of poor working folks like me, who is one step from the homeless shelter, with a two-year old son.
Reviewed Sept. 29, 2011
I refused an item and sent it back, but I keep getting a bill for it. What is going on? Thank you. Wanda **
Reviewed Sept. 27, 2011
I received a letter from PCH on September 26th 2011. The letter was postdated: Aug 20th 2011. Inside were several Sweepstakes Clearinghouse check type vouchers for 400.00 each to be used for various products they were selling. The problem is that the checks stated they would be void after Sept 12th 2011.
They may claim that the post office delayed, but I am wondering how many others have had the same experience that I had. Besides that, I get at least 20 to 30 emails a day with more sweepstakes offers.
Reviewed Sept. 26, 2011
My 88-year old Dad is being bombarded with mail from Publisher's Clearing House. Most recently, he received his "order" of Exercise Bands with a bill for $22.95. Big surprise, he never directly ordered exercise bands. Last year, I called and asked them to stop sending him material. Today, I tried to reach customer service but you can't contact them without opening an account! I know what will happen if I do that. PCH needs to be stopped. They are preying on the elderly.
Reviewed Sept. 25, 2011
I had a call saying that I won thousand dollars shopping spree. In order to qualify, I needed to order 20 months subscription for $49.00 and I would have a brochure to pick the category of issues I desire. Well, I agreed. One of the reference that I was given had told me that this was a scam. Well, I called my bank to put a block and there was no way for me to contact the company.
Four months later, I started getting magazines sent to me. I got a phone call saying that I owe somewhat $100.00 for these magazines, prior to my bank's complaint that I put in towards them. I followed up with my bank to complain with this company. In return, they started sending me magazines and started charging me. I didn't get what they offered me. In return, they are saying that I owe $49.00 for 20 months. This company is disgraceful. They say that I won $1000.00 and charged me with magazines that cost about a thousand dollars. And they threaten to send me to collections.
Reviewed Sept. 23, 2011
This company is a joke. I, too, filled out numerous scratch cards ranging anyway from $50.00 to $25,000.00. I never heard a word. I got an envelope a few days ago stating, "Someone with the first name "Elizabeth" will definitely win." I have kept this envelope because I want to show it to Consumer Advocate. This is the second such envelope. The last one stated, "Someone with the initials "ER" from Lakeland will definitely win the big money." I have yet to hear who in Lakeland won the big prize awarded on 8/31/11. Wow, what a joke!
Reviewed Sept. 23, 2011
I contacted PCH with a complaint regarding several products that did not work, as the advertisement stated it would. I asked if the company would credit my account for the shipping fees. The products are of poor quality. And why should the customer pay to send them back? I was told the company would not reimburse for shipping. I then told them that this would be the last order from me.
Reviewed Sept. 23, 2011
I typed you a note on the scratch off ticket that I received in the mail. If you match three, you automatically win it, guaranteed. I scratched off three of the twenty-five thousand dollar one, and that was an instant winner. I never did receive it and never heard from any of you all again about it. To me that is absolutely false advertisement. You can feel free to call me at the number I have provided for this complaint. This is very wrong to get someone's hopes up that they have won something and then crash them down. I say again this is false advertisement and very wrong as well.
Reviewed Sept. 23, 2011
Something got shipped to my house that I had nothing to do with. I never placed an order with this company. I got spammed with a lot of junk mail from Publishers Clearinghouse.
Reviewed Sept. 23, 2011
I entered your sweepstakes a while back and had a scratch off ticket that valued $25,000 if you matched 3 of them.You were to be an instant winner of the three that matched and I did that. I am very disappointed that this was false advertisement on your part. I would love to talk to a supervisor and see if they would speak to a lawyer of mine here in WV? I think this was very wrong and it was false advertisement. You can call me at the number listed but I think the lawyer would like to do the speaking.
Reviewed Sept. 22, 2011
I filled out a form to win about 2 years. I was told I won. In March of 2011, they said they would be in the Wichita area and they would be in touch with me. I never heard from them since. I have been extremely disappointed because I am severely in need of that money. I think they have to be big fat ugly liars. They, no doubt, are a big fraud.
Reviewed Sept. 22, 2011
My father has been buying products through you for decades. He had a standing order for coffee and always looked forward to your mail coming (he is 92). Suddenly, it all stopped about 2 months ago. What happened?
Reviewed Sept. 22, 2011
Rachel **
Reviewed Sept. 15, 2011
It's unbelievable! I received letter after letter. They play this cut and paste game to relentlessly get people to buy products they can purchase at most any Target type store for less. Now, Publishers Clearinghouse again mailed this ridiculous post card to respond online. This is in pursuit to sell more redundant products, only to find it goes nowhere and there's no way to win. PCH should be ashamed of scamming like this.
Reviewed Sept. 14, 2011
I was looking through a Publishers Clearinghouse catalogue on line. I clicked on a product and sent it into the shopping cart. The "go to check out" wouldn't click through, so I just shut it down. Not thinking anymore about it, a week or so went by and the product I clicked on showed up in the mail with a bill. It was my bill. I have never purchased anything at Publishers Clearinghouse, online or other. This is some sort of brazen tactic of theirs, to push a consumer into a corner to pay the bill. They take all your information from their Publishers Clearinghouse sweepstakes. They use that information to send these 'tactic' orders to your address.
It's no wonder why they have so much money to give away. It's not theirs. It's the money they railroad from the non-confronters, who pay the unwanted, unwarranted bill. I will not pay this bill, nor will I keep this product. I happened to run into this site through a link that PCH had. I can't be the only one that this happens to. PCH just has ways to get through the loopholes of the law in proceeding with this type of rude and lascivious sales tactic. Thank you. I don't know if this address of PCH is correct. They probably don't want anyone to contact them.
Reviewed Sept. 12, 2011
Reviewed Sept. 11, 2011
We have received an email telling us that we have won one million in the last PCH drawing and to send our information to Mr Todd ** at this email: pchwinn.org@3mail.ie. Just letting you know first. We haven't submitted anything. Just thought you would like to add this to your collection of complaints.
Reviewed Sept. 11, 2011
I received an air compressor I had not ordered and I returned it. Now they are calling me delinquent and want payment for something I did not order and did return. I had 2 winning scratch off tickets and have not heard from them. In the last two years every little item I ordered has not lasted through a second use. Examples: smokeless ashtray, wine stoppers, and there are more. If you can be of any assistance please notify me.
Reviewed Sept. 10, 2011
I received a phone call from the supposed Federal Department. The agent said that I had won second prize in a Publishing Clearing House Sweepstakes (PCH). It had been over one year since the supposed win, and I would have to reactivate my claim. I was instructed to call 1-866- 978- 6276 to do so. I spoke with Issac **, who asked for my claim number (given to me by Shane **). He then proceeded to recite my address and phone, which were correct. I received a return call from Shane **, indicating that I would receive a package containing a bank draft, affidavit, and form 1099g. This was supposed to be hand delivered by to Federal agents. The time frame for delivery was between 1:00 PM – 3:00 PM PDT on Friday or September 9, 2011. I am still waiting for the delivery. What is the purpose of this scam? Seems to me that it is just plain meanness!
Reviewed Sept. 10, 2011
I received an email of imminent SuperPrize selection number. I have tried for two days to get my entry verified. The red bar that goes across the screen showing you how your entry is going, stops two inches from the number selection. I started at 7:00 AM of September 10, 2011, and it is still doing the same thing. There is nothing wrong with our computer. So, it has to be on your end. I should have been able to complete the entry by now. I have mailed all entries for months, just to have this happen over an email. I am extremely upset; I decided to try and call my entry in.
I entered my ID number as the recording asked for. The recording stated I was entered in all sweepstakes now. My most recent order/entry won't make the Monday or Tuesday deadline probably. I am an "honors" customer, and I think I deserve a better response on your end when it comes to email processing than this. I worked very hard to make sure I sent in everything I was supposed to on time. Well, time got away from me on this mailing, so the entry email was a blessing, but I can't get it to go through all the way to the end. Not right, not right at all (**@aol.com/Lafayette, Indiana).
In addition, you have two deadline dates listed on different entries, or on the computer. The first is for Monday of September 12, 2011 at 11:59 PM and the other one is for Tuesday of September 13, 2011 (no time listed). Someone needs to take a close hard look at these mailings and emails; make sure they are the same, and that the email portion of an entry for number selection works correctly. I would like to know if my call entered all my work into the contest for possible number selection process or not.
Reviewed Sept. 6, 2011
About one month ago, I received a green letter from PCH.com; stating that I won third prize in a summer give away drawing, and the amount is $650,000 plus a payoff on my Mastercard and Visa for any amount I owed. I was very happy about this, since I've been playing their games for many years, and never won anything. I was told to call Kevin ** to set up the date for delivery, and I did. After four calls from me, he finally returned my call the next day. He asked me for some information, which I gave, including my credit card numbers and social security number. We set up the date to deliver, which was September 2.
Well, that weekend came and went, and nobody showed up with my money. Also, two days after I received the green letter, I received another letter from PCH.com. This one was blue, basically stating the same thing as the last one, except the phone number was different, and this one stated that I won $650,000.00 in a 2011 winter drawing, telling me to contact Jim **. Ecstatic by now, I called and went through the same routine as before. He also set up a date for September 2, between 10: AM and 1:00 PM. Again, I waited all day and nothing came. The longer I waited, the more upset I became.
I finally broke down, crying my eyes out. How could I be so stupid, actually believing that something this great could happen to me? Well, I decided to call Kevin ** to see what went wrong, and he asked if I paid the insurance fee, which he never said anything about before. I told him that and he said that he's sorry, but if I didn't pay the fee, there's nothing he could do. I told him that he was a scam artist. I also called Jim **, but had to leave a message on his voice mail. I'm waiting for him to return my call.
Reviewed Sept. 2, 2011
Below is an e-mail I got. Just to let people know about this scam. You have won the sum of one million dollars in our on going Publishers Clearing House Lottery. Get back for more information on reply.usa.pch00@pkuit.com.
Reviewed Sept. 2, 2011
On 8/30/11, I received a phone call(caller ID "Private") from an unidentified male with an accent (undetermined). He said he was calling because I had won the Publishers Clearing House Sweepstake. He asked if I had received the notification letter. I said "No". He said I won $1.7 million and a C class Mercedes. He said the car was pearl white with leather heated seats. I had also won 1 year of insurance coverage with Geico and 6 months gas supply from Texaco.
He said they would deliver my prize winnings 8/31/11 at 11 a.m. He asked if I wanted a public or private reward. I told him public. He said that the award would be delivered to my home address. He read off my home address. I told him I was at work at that time an asked if he could deliver at my job. He agreed and I gave him an address. He said there would be two federal agents, a delivery man and Stacy **, a PCH representative, that would assist me at the bank. He asked if I had an account, with a minimum of at least $10,000.00 that the check could be deposited in. I told him for that kind money we could just open a new account. He then said there was a one time processing fee that needed to be taken care of. I told him that for that kind of money they could have the processing fee once the bank deposited the check. He asked again about the public or private award. I again said public. I said, "I will get in touch with the local news media's and the Attorney General's office division of Consumer Fraud Protection to have a representative present." The caller hung up.
I have received numerous emails from "PCH". I decided to complete one. I entered my personal information without making a purchase. The site continued to redirect me to the items for sale. The site would not allow me to complete the application without making a purchase. I deleted the email because typically "no purchase necessary" to enter. I have since received numerous emails prompting me to respond, declaring me a winner.
Reviewed Sept. 1, 2011
I went online to cancel my orders, but apparently I'm still getting charged and receiving magazines. I don't need them anymore due to financial issues. Last time i spoke to a personnel they told me I couldn't cancel my subscriptions and I was like, "Are you serious?"
Reviewed Aug. 31, 2011
This is the second time in the past few months that I have sent a payment to PCH. It has cleared my bank and PCH tells me they do not have the payment. The last is a payment for Log Cabins Magazine. The invoice was for $15.95, which I mailed at the post office on 1 July 2011. The check was cleared by my bank on 7 July. Yet, I have received three (answered one in vain! Called today!). The rep today was polite but could not find the $15.95 posted anywhere in my account.
I asked her whose account was it posted to, because it came out of my account. PCH is now insisting this magazine was $17.95. When I said I refused to pay my bank $30.00 for a photo of the check for a bill half that, she said I could send a copy of my statement, with privacy info marked out. I have already returned three broken glass items at my expense. I bought two bottles of SuperGlue and paid for that. A month or so later when I opened them to use the glue, the bottles looked as though there never had been any glue in them! Now, again, I have paid, my check has cleared and there's no record of it at PCH! I'd been playing this sweepstakes on and off for about 30 years now. It seems the only thing I can win from PCH is a hard time.
Reviewed Aug. 31, 2011
I got a text saying to call Publishers Clearing House as I was a 100 dollar winner of a Wal-Mart card. I responded about 11 am PDT. The conversation was okay until we got to the part about my credit card. When I stated I lost my job and then my credit cards, the lady got really **. I told her my birthday is tomorrow, September 1. She said sorry to ** on your birthday but without a credit or debit card you are not eligible for the promo. Let me tell you I sat on the floor and cried buckets. 100 dollars would go a long way to an unemployed mom.
Reviewed Aug. 31, 2011
In the last 2 days I have received 5 phone calls each telling me that I have won an 8 million dollar prize. One call was from NY; they said it was PCH. According to their scam alert section on the web page, they never call winners to notify them. 3 others were from a private number not available. The 5th was a follow up from Las Vegas asking why I haven't paid my registration fee to claim my prize. I told them it was illegal to ask for money to win, and hung up. Judging by the way one guy talked to me, calling me "sweetheart," I think he thought I was a vulnerable old lady. I am 70 but not old and not stupid. Just thought you might want to alert others who might be.
Reviewed Aug. 27, 2011
Deborah (or Debra) called to tell my 91-year-old mother (who I am writing for) that she won $100,000 in yearly payments for life. All she had to do was pay $900 in insurance. My mother said she didn't have that kind of money. Deborah got it down to $200 and said my mother needed to wire the money that day and that the next day PCH would be at her door with the winning money. She asked my mother if she wanted publicity. My mother said no. She was to call the woman's number 1-678-708-6185 as soon as the money was wired to **. Fortunately, my cousin intervened before the wire was sent and called the women to question this.
The woman was very rude and asked to speak to my mother. She told my mother that because [my cousin] spoke rudely to her, that she was taking my mother off the list and my mother would not be receiving her money. Of course, my mother was heartbroken until she realized she was a victim of a scam. This is a heinous crime against trusting seniors who want to be able to leave something for their family. PCH needs to send something to their consumers in the MAIL (seniors don't have email) warning about this scam.
Reviewed Aug. 22, 2011
This is the second time that I received a package with an invoice for items I never ordered. When it happened the first time 2 months ago, I contacted them and they told me to return the item, which I did in its original box. Now, today I find they mailed me another package and item I know I never ordered and I will not pay for it. What is going on with that organization?
Reviewed Aug. 22, 2011
An order was created by them for two clocks that I did not initiate. This is the second time this has happened. They make it impossible to reach them, turned into a bunch of crooks. My order no is **..please help
Reviewed Aug. 16, 2011
Publishers Clearinghouse Sweepstakes personnel, John **/Deborah ** called my home phone and told me I won $250,000.00, but needed to pay $650 for insurance on the pkg (my check for $250,000.00). I told them I would have to speak to my lawyer about that because of so many "frauds" that are out there. They were very rude to me. That did not seem right coming from Publishers Clearinghouse Sweepstakes from what I've seen on TV. If that was a fraud, it needs to be stopped right away. It's ruining the name "Publishers Clearinghouse Sweepstakes."
Reviewed Aug. 4, 2011
PCH keeps sending me e-mails thanking me for my orders... I have not placed an order and have e-mailed them several times telling them so, and to cancel any orders placed with my e-mail address. Please advise, I am very upset about this situation and do not know what to do at this point.
Reviewed July 30, 2011
Last month, I went online to cancel my subscription to Garden Design taken out with Publishers Clearing House. Obviously, you did not receive the cancellation notice I gave to you. This is all I want to do – cancel my subscription for Garden Design so you will not send any more of your collection threats. Just cancel, please. My order # is: 103443974575 and name is Linda **. Please respond ASAP, thank you.
Reviewed July 28, 2011
I received a Publisher's Clearing House email to win $5000 a month for life. I went to the site to enter but you get trapped in the entry form and all the sponsor popups. If you try to hit continue without either accepting an offer or giving them personal information, it will keep popping up the same page until you pick something. No button to click to say, "No thank you". I just wanted to enter the contest.
Then within minutes, I had sales people calling my cell phone and texting me. The website is misleading and tricky. Then you try to call to complain and you have to go round and round with the phone system and all they said was they can take me off their email list but nothing they can do about the info others get from my visit to their site. You can not email them to complain unless you are on their email list!
Reviewed July 26, 2011
I was called at my home (July 25, 2011), and was told that I had won 2.5 million dollars and a new 2011 Mercedes Benz. I only needed to pay the $289.00 insurance fee.
Reviewed July 25, 2011
I received a notice in the mail today stating that due to so many requests for this particular item, it would be 4-6 weeks before I could expect mine to be delivered. The thing is, I did not order anything so I do not need anything to be delivered. I also do not expect to be charged anything and I mean not even for postage!
Reviewed July 13, 2011
I had my son, on the computer, sign me up for a chance to win 5000 a week, for life. They lead him on through-out the process, digging for all my personal information, prompting him to buy books we don't want, and never completing the application because we didn't buy. So in the end, they ended up with all my information, but I'm not entered in the lottery. They said 'no purchase necessary'.
Reviewed July 8, 2011
I have an account with Publishers Clearing House which I pay in full with a given account number. I am receiving billing statements from the same people for an unknown product, and now are in the process of "branding" me for non-payment. This bill is under a new and different account number; and I am not able to "get onto the computer" to find that account number anywhere, and try to find out what this is all about. This secondary billing could well be a scam or fraudulent billing. I am not able to find a method of talking to a person. I spent over 20 minutes - mostly waiting - for a person; they then transferred me to another "different department", then was asked to wait another 20 minutes on the phone to talk with whoever that might be. The secondary billing was not using the same account number as the one used by PCH.
Reviewed July 6, 2011
About two months ago I ordered 3 rings,Buy one get 2 free,with the order I mailed a check for the rings,I received them. about two weeks later i got a bill saying I have not paid for the rings.I sent proof I had paid.A few days later i got a letter saying that check was applied to an order for nail clippers which I had not paid for.The nail clippers check was sent the day I received the clippers.Now I got an ugly letter saying action is being taken if they don't get their money NOW.I do NOT owe publishers clearinghouse anything.I mailed another check to get them to shut up.I would for this mess straightened out,and send me my money back.I will not order anything else from pch.they are nothing but a rip off.
Reviewed May 21, 2011
I have two major complaints: First, being billed for things I never received. I have ordered off and on for over 40 years and am now threatened with collection for items I never received.
Second, just recently I went online and entered several PCH sweepstakes. Within these entries, there were several pop-ups, "You have won a $1,000 gift card" (I entered this 15 times with the same result). First, there were offers for products and services I already had or didn't want, and I was able to skip these offers. Second screen came up, "You must choose 2 offers (again, nothing I wanted) so I skipped. Next screen: "In order to claim your $1,000 gift card, you must complete nine (! ) offers below." These were not free --again--products and services that would cost a lot over time and all needed a credit/debit number, which, considering my past history with PCH, I would not give out.
Needless to say, I did not win (per PCH) the gift card (which, when I figured out the total costs of what they wanted would have been more than $1,000) or any of the other prizes I've supposedly won over the last few months.
I have never received any of these prizes. Instead, I have been billed for items I never ordered and never received. PCH is a scam.
Reviewed May 18, 2011
PCH sent me an email last year, offering their products. One of them was baseball cards. Having ten grandchildren and one great-grandchild, I thought that this will be good for birthday or Christmas gifts. PCH's advertisement stated in bold letters,"No Two Cards Alike." Upon receiving the cards, I examined each card. I noticed that two of the cards have the same design, another three cards have the same design and another four cards have the same design. I immediately wrote a snail mail letter voicing my complaint. PCH never had the decency of responding. Therefore, I still have the cards in its original box and refused to pay. I certainly will not be returning the cards on my dime. To this date, PCH has not responded to my handwritten letter and I am irate to no end!
Reviewed May 10, 2011
I just wanted to say that PCH said I was a winner. They asked to send my information which, of course, I did. But I had to pay $501.00 for delivery! It's wrong and its a scam! I'm a hard working mother of two and that was just wrong.
Reviewed May 8, 2011
I received a package containing cast iron pots. I did not order these and returned them to the Post Office (unopened) with a return to sender notification. I'm still receiving notices of "third request" and "don't ruin your credit". This is extortion! What a scam of a company.
Reviewed April 12, 2011
i entered a sweepstake. They emailed me and said I ordered something. They said that they would send me something in one two weeks and want me to buy it! I tried to cancel it. They gave me some lame email address and could not get through pch.custhelp.com.
Reviewed April 11, 2011
At first, when I would send in payments, I would send in all of the statements with one check. I would document what I was paying on each item on the statement for that product. However, I would keep getting notices stating that I did not make the payment(s). I had to call them on several different occasions and tell them that the payment was made. Then, when I told them how I sent the payment in, they commented, "That is where the problem is. Our billing system only reads one item and not multiple items. So, when you sent in the payment, it read it for one item and distributed the remainder of the payment on older order. You have to send in one check per item when you make a payment."
Apparently, this is their way to charge you late fees when you make payments on something. So, I did what they said I should do only to be told that now, because I am sending one check per item and I am sending them in one envelope, this is leading to another yet another problem. They claim that humans are not controlling their billing system, but who is opening the envelopes? The statements/ checks/money orders have to get out of the envelopes somehow. Plus, there are times that I do not have a statement to send in with a payment. I finally asked Ms. Emily ** if could please have a print-out of my account so I can keep my own record and a running balance on it when I send in payments.
When I opened my mail today, 4/11/11, I received a consolidated bill stating that the late fees were being applied to three items that I had already paid on 4/2/11. So, apparently, because I sent in payments in one envelope but with separate checks, the payments were not placed on those items. This has become a very upsetting situation and someone needs to look into it. I have been on the telephone just about weekly with them and all I am getting is a run-around about how to make payments, how their billing system is, things crossed in the mail, etc.
Reviewed April 11, 2011
None of the PCH entries or games work. Every icon that you click on gives you an "experiencing technical difficulties" or a "bad request" message and you go no further and cannot submit an entry. If you should try again later, you will be blocked with the message that you've already played for the daily entry, even though you haven't. You cannot submit a message or complaint to PCH because every customer service icon gets you a bad request error. I have Vista and IE8 on my system and all of these games and entries worked fine last week, but every attempt to play since last Thursday or Friday has met with "experiencing 'technical difficulties" or "bad request" error.
I assume that they want you to look at their ads and buy their products as the reason why they offer their games and contests, so either they're not aware of the problem or they simply don't care that it's impossible now to play the games or enter the contests. It's not an earthshaking or tragic problem, but if they're going to offer games and contests to the public, the games and contests should work or it's all a fraud or joke. I would say this is a scam but no money is lost. I can't get through to PCH so I don't know where else to forward this complaint.
Reviewed April 6, 2011
I've been told several times that I'm a winner and I have yet to receive a prize. I've been playing online and via mail for years. I'm always a runner-up and I always purchase their items. Now that I'm a winner, I can't be found in their database when I tried to collect my prize. I personally think it's a scam. I also won on the scratch off but received no prize.
Reviewed Feb. 28, 2011
I received a letter stating that PCH was suspending my ordering privileges due to a previous unpaid balance. They said that I owed them over $878.00. I told them that that couldn't be possible. Not only was the customer service representative rude, so was her supervisor. I then was told that their "computer system" had combined my account with that of my mother because we have the same first and last name and because we live in the same address, yet they couldn't explain to me how that was fair. I was told that this "consolidation" occurred on February 17, 2001 by their "limited" computer system. They supposedly give out millions a year, and yet they have a shoddy computer system?
I got absolutely nowhere with the supervisor. I spoke with different persons but got the same information. Only difference was that the 1st representative told me that the error was due to our last name while the supervisor blamed it on my email address. I was then told that they would probably have to "write it off" because of me! There is no way they are owed $878; not even close! But their behavior, actions, etc. are absolutely abhorrent! This seems illegal, a fraud even.
I am so angry right now that I'm almost certain I may be leaving something out. I've started a "diary" of events and was making notes during the conversation. The name of the 1st representative fails me, but the supervisor claimed to be the same name on my letter, Emily **, Customer Service Manager. Feel free to contact me absolutely anytime for any further information! On a side note, now I know why I've never won anything. PCH is a fraud as far as I'm concerned. Just my 2 cents. Thank you kindly for your time and consideration and for having a forum for people like me to voice their complaints.
Reviewed Feb. 12, 2011
I applied for the sweepstakes that is supposed to take place on February 28th, 2011, but I keep getting bum rushed with more and more sweepstakes sent to my email address and to my house, telling me that if I don't respond, this will mess me up for winning (not exactly in these words). I have already applied for the sweepstakes that is supposed to take place on February 28, 2011. I cancelled the emails from coming to my email. It's just too many back to back. Please don't start sending them to my home address. I am only interested in the one I applied for that is supposed to take place on February 28th, 2011. Thanks.
Reviewed Jan. 26, 2011
I work for PCH and would like to inform you that all of the complaints and concerns mentioned on this site really could be taken care of by calling customer service at 800 645 9242. They have a 120-day any reason return policy, an extremely customer friendly policy when dealing with items you were billed for/received yet had not ordered. I can tell you from personally entering people that purchase makes no difference in your chances of winning. In fact, your mail backs are scanned and entered into the contests before we have processed if you have placed an order or not. If you don't want to receive further mailing, we will remove you from the list with a simple call. If you don't want to do business with us, that is your right but we are not deliberately scamming people. If people demonstrate that they believe they have to purchase to win and cannot be convinced, otherwise, we simply will not do business with them any longer.
Reviewed Jan. 8, 2011
I had received an official e-mail from Publishers Clearing House stating, "You have won ten million dollars! Click below to claim your prize." I clicked on thousand it showed an ordering page for a lot of advertisements for books. Now, I even have a bunch of tracking cookies from them and their affiliates. Don't play this stupid game.
Reviewed Dec. 31, 2010
This company has fraudulent advertising. They claim you don't have to buy anything to win. The internet access will not allow you to complete the transaction without making a purchase or filling out a call back form. They should be shut down. They're scam artists.
Reviewed Dec. 22, 2010
I have been told 1,000,000 with initials D. S. will win that money plus $5,000 a week for life in a drawing Xmas Day. Every day there is a change. This is a scam and too bad. I will contact my attorney. Explain.
Reviewed Dec. 16, 2010
Through the years, I have ordered from this company, and constantly they will send me a product I did not order. I am not senile and have been very annoyed by this practice. It requires me to send back or call for cancellations, which gets annoying. My last order was a box of candy I could buy in the local candy store for cents, yet they sent me a box that required postage, plus the cost of the candy. In short, I know I didn't order it. This problem persists and I will no longer use PCH for any more orders. Thank You.
Reviewed Dec. 11, 2010
I'm going to post this so others won't waste their time with PCH's so-called sweepstakes. They're probably aware of this, given pch.com's history -- the Web programming for the sweepstakes is broken. I've tried to enter several times, but at the 3rd or 4th or maybe 5th page of product pitches, an error message displays saying number of products does not match **, and the whole thing stalls on a subsequent page. I have not been able to "complete" my entry. I believe it's quite likely a purchase is required, despite PCH's disclaimer otherwise, and this is the way it keeps non-purchasers from entering the sweepstakes.
Reviewed Dec. 6, 2010
They called my 70+ mother, Nancy **, at her home to tell her that she had won the Publisher's Clearinghouse Sweepstakes and that she only needs to pay $45 to claim the prize. My mother did not give them any information, instead asked for a phone # to have a relative call. I immediately saw similar stories on your site and thought it best to turn it over to you. No damage to date, but my mother is concerned about whether this might be a forerunner of future scam attempts or worse.
Reviewed Nov. 16, 2010
I always order when I enter the contest for PCH and pay it off right away. This last time I elected to order 5 articles and pay it off in 4 payments as advertised. A few days later I received a letter from them telling me I have to pay the remainder right away or get a $35 penalty. I have not even received the articles. I complained to them and they said it was a mistake and I was OK. I sent in the full payment and will never deal with them again.
Reviewed Nov. 11, 2010
They called me and told me I won a watch. I still have not received anything in the mail or by email.
Reviewed Nov. 10, 2010
I do not want the item I ordered. Fry pans listed as non-stick are not true. I have similar ones I ordered last year which I have already disposed of because everything sticks to the pan. I can't even fry an egg without it ending up scrambled when I try to turn it over. Nowhere can I find the address to return purchases.
Reviewed Nov. 10, 2010
I do not want the item I ordered. Fry pans listed as non-stick are not true. I have similar ones I ordered last year which I have already disposed of because everything sticks to the pan. I can't even fry an egg without it ending up scrambled when I try to turn it over. Nowhere can I find the address to return purchases.
Reviewed Nov. 10, 2010
A man by the name of Tony **** called my twin sister in NJ. This is what he said to her, "I'm calling from PCH, you have won $5.5 million but in order for you to get your money, you will need to send a money gram via the address I stated above". He stressed that he was a Christian man and that he would personally deliver the money to her. My sister kept him on the phone and took all the information because she wanted this scammer reported. She called me and asked me to report it for her because she doesn't have a computer. So please I hope you get these people because they are bound to get an innocent person to believe their lies. There was no damage because my sister knew it was a scam, but I pray that they get caught soon and they will.
Reviewed Nov. 9, 2010
When I was entering their contest, it said thank you for your order. The problem is I did not order anything, so maybe it was error in clicking on something. This just happened and I cannot find out how to cancel the order or call them to cancel. How can I contact?
Reviewed Nov. 6, 2010
I had acknowledged several entries without ordering and this last time I received an entry that was impossible to fulfill the moving of the sticker: **. Maybe lost a chance? Otherwise, just my time.
Reviewed Nov. 5, 2010
I am just here to say I think Publishers Clearing house is a big scam. Every time I go on the computer and do anything for them, all it does is take me to other offers and I think it's all about money, money, money ****.
Reviewed Nov. 4, 2010
I've hesitated to send payment of $18.45 due to having received an unhealthy, mushy plant, a succulent. Also, looking back at the products I've ordered through the year, I noticed that I paid for but never received a plant named Chinese Lantern. I cannot prove any of this as I only have my own notes of what I have ordered and when received. I have ordered many things that I have not received with no explanation or reason. ***. That may be my account number. I hope to have better service in the future.
Reviewed Oct. 28, 2010
Tired of being ripped off!!!
Reviewed Oct. 27, 2010
FYI for those of you who don’t know how to contact Publishers Clearing House. They have a number to call and are extremely good about returns or helping you. This is not a complaint. If I had one, it would be that I hate all the mailing they send but dealing with orders/returns and not a problem. Here is the number to call. I hope this helps 1-800-***-****.
Reviewed Oct. 27, 2010
PCH on (2) occasions have sent me items and then billed me for them when I did not order them. I feel that they are using seniors as a way to send items they never ordered and then bill them, I have a copy of a bill that indicates "Your immediate response to this audit report is required!
Reviewed Oct. 23, 2010
I keep getting a bill for some stuff I never ordered! I did not receive anything. This better not go into collections! If you know how to get a hold of PCH, it would be greatly appreciated! Just post here and I will keep checking back. It seems to me that PCH is just another scam!
Reviewed Oct. 21, 2010
I subscribed to Elle Magazine and have yet to receive the magazine. I ordered in February and received numerous collection notices for a magazine of all things. I paid in August according to my account information—still, no magazine. After looking for a customer service number to inquire about my subscription, I find there is no available number.
I have not suffered in any way economically or physically, but I do not trust that Publishing Clearing House is the reputable company of its claims. All I want is the subscription I paid for. Please! Others, beware!
Reviewed Oct. 21, 2010
I subscribed to "elle magazine" and have yet to receive the magazine. I ordered in February and received numerous "collection notices" for a magazine of all things. I paid in August according to my account information, still, no magazine. After looking for a customer service number to inquire about my subscription, I found out that.there is no available number.
All I want is the subscription I paid for.
Reviewed Oct. 19, 2010
This (below) was sent to me through email. I called Publishing Clearing House and they said it was a scam. I just wanted to report that this is happening for your information. I have nothing against Publishing Clearing House. I just wanted them to know. Thank you.
Reviewed Oct. 18, 2010
I have been getting a rush of order confirmation/thank you for entry e-mails from magazines that I did not order: Redbook, Good House Keeping, Marie Claire, Cosmopolitan. Attempts to reach these companies by return e-mail to cancel have been unproductive or impossible. I can't find a way to contact PCH directly to deal with this issue. Please provide what information you can. Thanks.
Reviewed Oct. 17, 2010
I purchased some junk or "bargains", as they call them, and on various occasions, they try to charge me double. They refer to a cost of 4 payments of a given figure and then they send a bill for additional taxes. They do not, at any time, mention taxes.
Most of the above were for CD's, and being 74, and loving old music, I took advantage of their buys. It wasn't until today that I realized what they had done to me. The last three purchases were for CD's and some of the previous charges were for old rock and roll music from my youth. I know people who were taken advantaged of and their memory had failed, and now, I found out that you can't trust anyone. I gave my life for public service. I was a fire fighter in Louisville, KY for 28 years and 2 months and spent 8 years in the military, and now this. Thank you for allowing me to vent, but as they say, "Greed will win out."
Reviewed Oct. 15, 2010
I received an email inviting me to enter one of your contests; it was addressed to this email address, yet when I bought nothing. And tried to submit my entry I was informed that the address was incorrect. Only an ** would think I could receive an email at an incorrect address.
Reviewed Oct. 14, 2010
They said I won some money from Publishers Clearing House and want to deliver the package tomorrow, and that I need to be here to sign it sometime between 10:00 am - 2:00 pm.
Reviewed Oct. 13, 2010
I had been led to believe that I was in competition two other contestants for a $1000000 prize. Then, I was led to believe that someone else in Thousand Oaks had surfaced to challenge my assigned number. Each time I was encourage to buy more and more items.
I won what was supposed to be 1000 prizes from major retailers. When I tried to collect, following instructions given to me, I never could collect. The websites malfunctioned. They would not recognize my credit cards although that has never happened to me before. I had the distinct feeling that no matter what I did, I would never collect on the promised prices.
I would be informed how well I was doing. The House reps consistently led me to believe that the next drawing would resolve the "problems" to a satisfactory conclusion. It never happened. I estimate that 3000 or more that I was supposed to collect simply evaporated into thin air.
Reviewed Oct. 13, 2010
I participated in a sweepstakes recently and now I am being inundated with spam from advertisers. I wrote the Publishers Clearing House and asked them to stop selling my e-mail address as I did not click the box which gave them permission to do so. I have written to them twice. They have responded with a form letter (see below):
Thank you for contacting us. Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response: If this issue is not resolved to your satisfaction, you may reopen it within the next 0 days. Thank you for allowing us to be of service to you.
Nothing has happened, I am still being barraged with numerous spam every day. I want this to stop. They keep saying they will contact magazine publishers to remove my name. I have not received spam from magazine publishers; I have received junk mail from everything else.
Reviewed Oct. 13, 2010
Each time I try to cash in my tokens I am told I am not a resident. Not only am I a resident, I am a US veteran and a retired truck driver. PCH is fraudulent, and a cheat.
Reviewed Oct. 8, 2010
Your complaint has been selected for publication on our site and will appear within the next 48 hours. Please correct the typos before printing. I was rushing because the maintenance men had arrived unexpectedly.
Reviewed Oct. 7, 2010
I participated in a sweepstakes recently and now, I am being inundated with spam from advertisers. I wrote the Publishers Clearing House and asked them to stop selling my email address as I did not click the box, which gave them permission to do so. I have written to them twice. They have responded with a form letter (see below):
Thank you for contacting us. Recently, you requested personal assistance from our online support center. Below is a summary of your request and our response: If this issue is not resolved to your satisfaction, you may reopen it within the next 0 days. Thank you for allowing us to be of service to you.
Nothing has happened, I am still being barraged with numerous spam everyday. I want this to stop, they keep saying they will contact the magazine publishers to remove my name. I have not received spam from magazine publishers, I have received junk mail from everything else.
Reviewed Oct. 4, 2010
I had been led to believe that I was in competition two other contestants for a $1000000 prize. Then, I was led to believe that someone else in Indio had surfaced to challenge my assigned number. Each time I was encourage to buy more and more items. I won what was supposed to be $1000 prizes from major retailers. When I tried to collect, following instructions given to me, I never could collect. The websites malfunctioned. They would not recognize my credit cards although that has never happened to me before. I had the distinct feeling that no matter what I did, I would never collect on the promised prices.
I would be informed how well I was doing. The House reps consistently led me to believe that the next drawing would resolve the "problems" to a satisfactory conclusion. It never happened. I found myself representing Indio, California with assurances a group of us in similar circumstances would compete for the grand prize. Shortly after these baits, I would find myself challenged by another person in XXXXX located in Indio. Etc. I estimate that $3000 or more that I was supposed to collect simply evaporated into thin air.
Reviewed Oct. 1, 2010
Every morning at 8:08 I have been receiving a call from various CSR's that I owe $9.48. I have never subscribed to anything associated with Publishers Clearing House. When I call them back to complain and to tell them to stop harassing me, they ask for my name, account number (which I don't have)and order number (which I don't have). One CSR offered to note that I have no business with them, but they continue to call.
Reviewed Sept. 29, 2010
They called me today, September 29, to let me know I had won $750.000.00 and that the money prize would be delivered to me on October 6th. They asked me questions about my finances, etc. then the conversation was abruptly interrupted. She never called back. She said she is a lawyer for Publishers. I was greatly annoyed by the questioning!
Reviewed Sept. 24, 2010
I returned the items back to them and they continue to send me advertisement and more items to buy. I want to save a tee.
Reviewed Sept. 22, 2010
Mr. Weatherman informed me on 9-21-2010 that I have won $65,000. He wanted me to get a Money Gram at WalMart for $300 to be made out to Juanita **, **, Crossville, TN 38572 with the checking account #** this morning before he would be coming to my home around noon the next day. He was going on and on about Donald Trump owning the company etc. He said I would get the $300 back. I hung up on him after awhile. He was on the phone with me over l/2 hour. He said he was in Chicago at the time.
Reviewed Sept. 22, 2010
I was told by a man calling himself Dave Sawyer that I had won the third prize from Publisher's Clearinghouse, $550,000 check. He said that it would be delivered to my phone accompanied by an officer and a state attorney general from the state of Florida, a camera crew, etc. And he said that I would be escorted to the bank of my choice to deposit or cash the check verifying it was real. I have not entered a contest. He had an answer for that too. I told him I thought it was a scam. He said he had been working for PCH for 22 years delivering checks. He gave me a number to call (supposedly headquarters for PCH) and was told to ask to speak to Vanessa at 1-876-417-2795. He said the State of Florida required a 2% fee to the state attorney general’s office, which I would be reimbursed for. But I would need to have a confirmation number and receipt for $395.00 made out to Barbara ** at **.
I called the local police and gave them the information. They said it happens a lot and they were glad that I did not send money, but it would probably not be investigated. I asked him to post it on their Facebook page to warn other, especially the elderly that would fall for something like that. He had the nerve to call back and wanted to know why I wasn't at home ready for the crew to get my prize. I told him he was a scammer and I had alerted the police. He tried to convince me otherwise and said for me to contact the Better Business Bureau and they could confirm there was a prize for that amount in my name. He provided this number as the BBB number: 1-876-372-3783.
Reviewed Sept. 20, 2010
Why limit these contests? There are millions of Americans such as myself who does not own a home. What are we supposed to remodel? It seems that your contests are only for the already rich. Your winners on television all have beautiful homes with beautiful doors to knock on. There are again millions who could benefit from winning other than the rich.
When I try to enter your contests I get blocked. This last one I tried to enter kept telling me to enter a valid address. I did six times! Is the blockage due to Hispanic last names? Maybe I should have a lawyer at my side next time I try to enter.
Are you aware that not all people with Hispanic last names are Mexicans? Or you just don't want to take chances? Come to think of it, how many Hispanics have won with P.C.S.?
I also won a 3XP or something and a Wii on the wheel and I didn't receive either yet. I wrote the company right after I won and was blocked once again to receive these items. I want to know why I am blocked to receive these gifts when I have won. I also won a truck on the slot machine. Where is it I ask?
If you are worried about money, check you records if you haven't deleted them to see just how much I have won. These are questions that have been discussed in various places. I do want answers. I hope that this message will be accepted and I am not told that due to an error it could not be sent.
Reviewed Sept. 18, 2010
A Mr. Michael ** claimed I had won and he verified my address, phone and requested my age--all to verify that I was me before sending out my 'winnings'. He then asked me to call him back to be sure I had the phone number correct. I couldn't get through on home number. He called me back and I gave him my cell number.
After all this, he wanted me to go to the store and buy a prepaid Gold Rush money pack card, return home, call him with scratched off number and I'll receive my award. I looked up real PCH online and realized I was being scammed. He called me back a few times on cell but I refused to talk again.
Reviewed Sept. 17, 2010
I ordered magazines. I paid for them and then I began to get bills from each individual magazine publisher. Obviously, the PCH cashed the check but didn’t forward it to the publishers so I am out over 40 dollars and the magazines, as well. Never again, they are a fraud!
Reviewed Sept. 15, 2010
I had a person call and tell me I won some necklace, which I never received. Then, I did order some magazines from them. However, they sold my credit card information to some other magazine companies and now the two other companies are trying to get me to pay $800 a piece saying that they have a bidding contract with me.
I feel that Publishers Clearing House should pay this money, not me. I do not have a job and now I have these companies calling me, demanding money that I can not afford. What do I do? They have messed up my credit and I can not fix it at this time because I have no job. I do not feel I should have to pay this money back.
Reviewed Sept. 14, 2010
Remove my name from your mailing list. My father is 95 years old and does not want to be bothered with your incessant mailings. Inform me directly that you have done this.
Reviewed Sept. 13, 2010
I did the daily scratch off in the PCH lotto it said I was an instant winner; balloons, winner flashed, and then screen went blank never got a thing. PCH sent me packets saying I was 1 of 3 people to win the $10 million never received a thing. I have spent too much money & time on this.
Reviewed Sept. 11, 2010
I have all of the emails that were sent to me, but to no avail. I have not won a darn thing. It was anticipation on a sure failure. The time that I put in this, from the emails that have been sent, were false pretenses of winning, that goes on, and on.
There is no end to any of the sweepstakes. No winners are being announced. Not even on the Television. I should be screaming and hollering for joy, if I had my money and my new car. It was a waste of my time for well over a year. I am very sensitive to this matter. I thought they were legitimate, and I trusted them that they would pay off.
Reviewed Sept. 11, 2010
On Sept. 3, 2010 I received a call from Publisher's Clearing House representative, Frank ** (bogus). He said I had won $250 and a Range Rover vehicle, all ready for delivery. He went on to say that I was to pay $200 via Western Union to Norma **. Long story short this was a scam and the person has continued to periodically call me with another name, different business, and even disguised his voice as female at one point.
Reviewed Sept. 10, 2010
I have been sending in entries to Publishers Clearing House for over 20 years. They offered free TVs in some applications. I think the first 50. Nothing happened. I have received phone calls informing me that I was one of three, sometimes five people in the running for the 10 million and the list goes on. The last application I received was informing me that I was a first-time entrant. How dare they. I will never enter a PCH sweepstakes again. Goodbye PCH. Take me off your mailing list. Over 20 years is too long to hope.
Reviewed Sept. 10, 2010
I fell for a scam, entered several different contests, bought product thinking that they were quality products turned out that they were cheap plastic **. I was misled and told that I had won prizes but no prizes ever came. No prize money, no prizes at all, just made in china or not made in USA. They think I am stupid or something. I refuse to pay for cheap items and sent it all back. They say they didn't get anything back and I'm still getting charged for this. Why? I sent it all back. It has messed up my credit and I hate publishers clearing house, they lie! And get away with it, what happened to telling the truth? Why don't they get in trouble? Big corporations never have to pay for anything. They are exempt, I guess. I hate them!
Reviewed Sept. 7, 2010
After several phone calls, I’m told I had won $250,000 and that I need to send $285.00 to receive prize. I want him stopped before he finds someone to fall for this scam.
Reviewed Sept. 6, 2010
I have ordered several products from PCH and have followed all instructions, as requested, to be entered into their sweeps. Some of the products were as expected, cheap manufacturing and overpriced. This last time I ordered a 200+ sewing kit for my granddaughter for her birthday, it showed a beautiful red canvas carrying case with all the items a little girl could want for her first sewing kit. When it arrived, it was a tiny red covered box (approx 6" x 6") with tiny little spools of thread and other cheap items. I have already paid for it ($30.00) so will not return. I have since asked repeatedly to be removed from their email listing, no such luck. If anyone can figure out how to get these people off your back, please let me know.
This company used to be somewhat reputable. Their products have always been somewhat suspicious, but have worked for me. I am tired of being inundated with email, UPS mailings. They are clogging up my computer memory with advertisements from other companies, my email is overwhelmed with their inquiries. They are a useless waste of my time, and my time is valuable. I want them to stop harassing me!
Reviewed Sept. 2, 2010
I have been entering contest 1400 for many months. There's always a deadline for entering, even though the contest does not end until Feb, 2012. Just a scam to get you to buy. Entered myself, last time. I live in the same country, but they could not find me anyway.
Reviewed Aug. 21, 2010
The product I purchased is junk. I want a RMA authorization to return it. I tried to find it on the web but I have no luck. I will not pay for such an inferior product. I'm 77 years old and on a low senior budget. I am always looking at the calendar 10 days before my next social security check is due.
Reviewed Aug. 19, 2010
This is identity theft! My email was changed to include Publishers Clearing House . "Phishing" may have happened. I reported immediately to PCHouse. I reported to the FTC. The two representatives at PCHouse failed to get back with me to assure ceasing activity of email tampering. If it happened to me, it is happening to others. My name appeared changed, identity theft and phishing to possibly gain my information and use. I sent a certified letter to them 8-13-10. They contacted me on 8-16-10. I have sent two emails requesting a verification/investigation.
Reviewed Aug. 18, 2010
I received a call from a man who stated he was from PCH and that I had won second prize from PCH last September (2009). He stated that I was sent several letters and he asked if he had my correct address. The address' street number and street name were very close or similar to mine, the number of my house was off by 2 digits and I corrected him on that, but not the street name. I said "I decline on accepting the sweepstakes", he continued to ask if I'd like to donate it to the Negro College Fund and I said that would be fine and hung up the phone.
Reviewed Aug. 13, 2010
Out of the blue, I get an account over due, past due. I never got a bill from them because I did not purchase anything that I can remember. I tried to call them as the bill states they are 24/7. Not the case. I got a recording telling me to call back at a later date. Could this be a scam? If so, what do I do?
Reviewed Aug. 12, 2010
I have been subscribing to PCH for many years and I always hear people winning but I never hear that I have won anything but more payments. I always buy something from PCH but never win anything. Is this fixed for certain people only to win? If there is, why am I playing it?
Reviewed Aug. 12, 2010
I ordered 4 solar lights (ref # **). Big rip-off. They do not work, and I paid for them. Just give me ones that work, or my money back. I am 89 years old. Shame on them for shipping garbage.
Reviewed Aug. 10, 2010
I have 3 unauthorized charges on my phone bill, from 3 different places for $14.95. my old e-mail address was used, and it has been used to put charges on our phone.
Reviewed Aug. 9, 2010
I have been a faithful customer of this company for over 30 years. I have ordered magazines in the past. My problem now is that [they] keep sending me e-mails about a $5000.00-a-week contest, and I have become very frustrated. I try to go through all of the prompts, and when it comes to the ‘enter’ tab at the end of each segment, I cannot fulfill the task. I truly would like to enter the contest, but have become very upset with [their] program. Please do not send me anymore e-mails for this contest or any other contest. When I want to order magazines or any other product I know how to get in touch with [them]. It is truly a shame that I have to write this letter to complain about such a simple thing. I truly would have liked to try to be a winner of [the] contest. I haven't won anything in any contest, whether by mail or e-mail, in the last 30 years. I give up.
Reviewed Aug. 9, 2010
On Thursday, Aug. 5th 2010, my mother who is 78 years old, had been called by someone saying they were PCH. The lady's name, Alice **, from Dallas told my mother that she won $2.6 million, and that it was very true. So she, (Alice) got my mother's drivers license number, and social security numbers from my mother. She had been entering your contest. Alice told her that William ** would be contacting her within 24 hours, and he would go over everything with her, he did call that evening and told her that he would call back at 9AM Friday, which of course, he did not do.
I called Alice's phone number, and she said it would all take place, just to wait till Mr. ** called her back. My mother has the phone number of Alice, her calls are being blocked. Someone is defrauding PCH, and it is very frustrating to an old woman. I had to change all of her business affairs. I hope you get this. My mother Jerri ** is the victim, an old woman, who can easily be conned.
Reviewed Aug. 8, 2010
I ordered 4 flash lights from their online catalog. I opened the package and this terrible odor caused a burning sensation on my tongue and left a nasty smell on my hands. I need to know where to send this product to have it tested?
Reviewed Aug. 5, 2010
I ordered two magazines, Sports Illustrated and Cosmopolitan. I payed $39.00 for the both. I received two Sports Illustrated, of the same copy. I did not receive my Cosm0politan at all. According to the website pch.com, I owe them $17.00 still. Help! I'm getting robbed. Also, there is no customer service number to call.
The damage is that I'm not only getting what I paid for but also being billed more for what I didn't get. I received several bills the day I received 2 of the Sports Illustrated magazines.
Reviewed July 30, 2010
Publishers Clearinghouse keeps telling I will get millions of US dollars, if only I send back the enter form. They say I don't need to buy anything, but we all know what happens to an enter form, if we do not buy an item. So I, like millions of others, buy items that are useless or poorly manufactured. In other words, trash. I've gone to the Dollar, and seen some of the same items selling for a dollar. I paid over $20 for the same thing, but the dollar tree did not tell me I had a very good chance of winning millions of dollars.
What a fool I am. I had been buying from PC for over 20 years, still I have not I received a single penny. Is there any chance we can stop this corporation from ripping off dummies like me? Hope I can get some of my money back. Thank you for any help you can give me.
Reviewed July 29, 2010
I received a call from Annie **, supposedly from Publishers Clearinghouse. I won second place prize of $285,000. The prize was from Nov. 2009 and several attempts were made to contact me by mail but failed. She was professional and told me a courier would be delivering my check to me the next day between 10 AM and 2 PM. At 11 AM, I received a call from a "Customs agent" at Miami airport, Dan ** badge #**. He told me that he opened the package that arrived from Costa Rica because of suspicions of money laundering. He told me after a long explanation that a 1% fee of $2,850 would need to be paid to release the package to me. He said that Publishers Clearinghouse would reimburse me the fee once I paid the fee and received the check.
I told him that this was a scam and PCH would never ask for a fee to receive a prize. I told him to send the check back to Costa Rica because it wasn't worth the cost of printing it. I then called Annie ** back to inform her of the phone conversation I had with "agent" Dan Wilson. I told her that I read about a similar scam concerning Publishers Clearinghouse and a check from Costa Rica. She apologizes and told me that she just left a meeting with the legal dept. at PCH and they were trying to resolve the issue. She said that I should contact Consumer Affairs and you have a customer service dept. that could help me get the funds to send to claim the prize. These people were very slick and used claim #'s and check serial #'s to verify the legitimacy of the prize. This is definitely a scam and do not fall for it if you get a call from PCH.
Reviewed July 27, 2010
I ordered a large can of Figi's assorted nuts and I have not received these yet. I paid in advance and you took it out of my checking account on 6-19-10. I paid $29.97 which is quite expensive for a can of nuts. I really want them so please check this out and send them. Thank you.
Reviewed July 26, 2010
I ordered 2 products in early June. I never received them and contacted/inquired as to status of order online. I never got a response. I am done with PCH and their constant barrage of mailings and emails.
Reviewed July 22, 2010
I have had repeated phone calls over the past few weeks to inquire how I am enjoying my new magazine selections? I did not order any magazines as I work full time and have a disabled husband at home and have no extra time for anything much less fashion magazines! I am also about ready to retire and not interested in the younger generations fashion trends which are much too revealing and provocative in the magazines! Please stop the rude phone calls, stop the magazines and take me off your mailing list! Thank you.
Reviewed July 13, 2010
I have tried to tell Publishers Clearing House to stop sending me e-mails and postal mail about their phony scams that nobody wins, and they refuse to stop. This is harassment. I have reported their e-mails as Spam and they keep sending me more. I thought that Spyware protection, which I have, is suppose to stop them when you report them as Spam but they keep getting their e-mails through anyway. Why is this allowed? If I contacted someone after they told me to stop, I would be arrested for harassment-by-communication. Why are they allowed to do this all the time and nobody does anything about it?
Reviewed July 12, 2010
This company in the name of sweepstakes kept sending junk to my elderly parents and billing them exorbitant prices. Unfortunately, my 85-year old mother was convinced that she had to pay for everything sent in order to win. They even called her for directions to her home for the winning van. She has literally paid thousands for junk. It took several calls to stop the mailings and many were refused and sent back. All bills we knew of were paid, but a collection company is now harassing her for payment of things sent back. We are refusing to pay anything else. I found paid receipts for over four years averaging over $59 for each transaction. Sometimes, things were sent three or four times a month.
Reviewed July 9, 2010
As I was entering my info on a certain prize it asked for my password - That seemed odd I will never divulge my password; if anyone does so they are getting themselves in hot water. With ID theft and computer hacking, they will do a lot of damage to your personal accounts. As I am a retired Fraud Analyst with a major bank, I am willing to help out if possible.
Reviewed July 8, 2010
I bought a CD and it skipped, so I returned it. They sent me back a John Deere Metal Sign back as my replacement. Not only that I didn't order the sign as a replacement, but it was bent and no good. I just want my original CD back, for that is what I ordered.
Reviewed July 8, 2010
I ordered two containers, one for flour, one for sugar. The price was $21.95. I do not go shopping to malls a lot but after I had this product, I happened to have a chance to a mall. A store there had the same exact containers for $3.99 each. I feel Publisher Clearing House takes advantage of people who do not get out, especially senior citizens who do not know the price of things. I paid twice what should have been charged. Also, they do not give a phone number to complain to.
Reviewed July 7, 2010
A man, claiming to be from Publishers Clearing House, told me I won $250.000. I played along, because I thought I recognized the voice as that of a friend, who does play practical jokes, and might have done something like this. After a while I figured out it was not him, when the guy started started asking questions. They wanted to verify my address to deliver the check, so I verified it. They wanted to know all kinds of information, but also told me I could decline to answer at any time, which I did. The final straw was when the guy said that before the Federal Marshals could deliver the check, I needed to go to a Western Union and send $200.99. I said forget it, this isn't funny anymore and hung up.
Then they called right back and the same guy said if I didn't believe him, I could call the Publishers Clearing House Claims Department, and he gave me this 800# to call, 1-876-. I never called, instead I went on the internet and looked up Publishers Clearing House to try and find the claims department. While I have been typing this complaint, someone has called my cell two more times! The first call was from the same 876- number, and the next was from 800-. I answered the second call because I was ** off by then and wanted to give them a piece of my mind.
This next guy tried to explain to me that he was from a legitimate company, and that Publishers Clearing House really did want to give me a check, and that the $200.99 was for some kind of processing fee. I told him I knew he was a fraud and I wasn't giving anyone any money for anything. I said, "just give me the check, and when I get it cashed and get the money, I'll give you your fee". But by the time I finished, I realized he had already hung up.
Aside from taking up a lot of time and using up my cell battery, there was no harm, but it did upset me and ** me off, because I am currently unemployed and really would have liked the money!
Reviewed July 7, 2010
I just received a call from the above stating that my husband, had just won some money. I was then asked for my name, and who handled his finances. I was told that I could receive this money either by public delivery (TV station, radio station, and newspaper, would come with the delivery or a private delivery). Either way I would have to send $250.00 to a Nicky **, NM 87740, who is their chief accountant. He directed me to go to the post office, get a money order for the amount and have it sent via next day delivery. The post office would give me the receipt and I was to call that receipt number to this James ** at the above number and they would send the check, Federal Express.
He said I would be given 14 days to do this in order to claim the prize. My husband has dementia, that is why I am writing this for him. I myself, talked with this Mr. **. in place of my husband. I want to know if this is a scam, before I send money to someone I do not even know.
Reviewed July 3, 2010
I received a bill for $32.81. This has a late charge on it. I have an amount sent to them on June 15, 2010 and the check was cashed. I don't feel I should have been charged a late charge. Then when I called, I got a recording telling me to push buttons and got no one to talk to. This is poor service on the company's part.
Reviewed July 2, 2010
This formal complaint is to inform them not to send any more junk mail or parcel of any kind to my home. No entry forms or games, no free offers.
I have no tolerance for junk mails and guerrilla advertising. This means don't keep the address in your storage for later activation. Take my address fully and completely out of your system. This does not mean a year's suspension from the mailing list. This means no articles sent to my address forever.
Reviewed June 28, 2010
I sent in for their "super-prize event" and I have received from 3 companies, mailings that I have won but need to sent in an amount for each one to verify that I have won and to receive my winnings. Please check into this. If you need more information, contact me.
Reviewed June 26, 2010
I want to cancel my membership to this club. Do not send any books because I will not pay for any! I was scammed by Publishers Clearing House. They entrapped me into filling out two free offers (yours was one) to get the $1,000 gift card I had supposedly one from Best Buy. I was locked into certain steps I had to follow to authenticate my address and other information to enable them to send me my gift card. I was never informed initially through the email that I would have to sign up for anything to receive this gift card I had won. This was intentional programmed manipulation. PCH should not be a company in which you are associated with for marketing.
I just went to a site on consumer complaints and there are 79 pages of complaints similar to mine. I do believe that you are a legitimate company. So split your ties with PCH before you go down with them. I am taking further action because I opened this email and was sucked into insurance quotes, your subscription, a Netflix subscription, a survey that required personal information, two fraudulent vacations and a bonus laptop computer (requiring me to accept a credit card with a yearly fee).
I am angry! I am taking further action! I may have joined your club through a simple awareness of your offers through another method of legitimate advertising. There is no way I am going to positively reinforce the practices of PCH. The railroading they practice is currently against the law and I am going to do everything in my power to shut them down! They are as slick as eels in a tub of oil. Passing this email on to the highest management in your company might prevent further destruction of your company's reputation in regard to the public. As you know the saying, "We are known by those with whom we associate." Your company is probably paying for leads through another company who is dealing with PCH. I feel it is very important that you know how this operation is being run! I want nothing to do with PCH or any of their offers or prize, and unfortunately, nothing to do with your company either!
Reviewed June 26, 2010
I was called and told I had been entered into their drawing and had won a diamond watch and magazine subscription for free. Then I was asked for money. At first it was a high number. When I hesitated the price dropped quite a lot, but it still wasn't put into dollars that made any sense while on the phone. I gave them my credit card number and agreed. Later I started doing the math and realized that it was going to be well over $500.00 or more. I have been to their website and have placed my concerns with them also. I hope that they will be able to cancel my order with them. It sounded too good to be true and I should have told them no, thank you over the phone and not given them my credit card number. As yet no damages have resulted.
Reviewed June 26, 2010
I am receiving magazines that i didn't order, and I told PCH to stop. But they are still sending magazines that I didn't order and am expected to pay for, and I will not. They send me Muscle magazine and ESPN and Golf and Vanity Fair which I didn't order. I want this to stop, and I refuse to pay for these magazines.
Reviewed June 23, 2010
I have been deliberately misled for 17 years by PCH which claimed that they have my winning number for their damn sweepstakes. Time and again, they failed me for one of their friends on the West Coast winning. I don't appreciate being lied to by this group. Next time, they should put their money where their mouths are and show up at my doorstep once and for all, or the only thing they'll get from me is a boot in their **!
Reviewed June 22, 2010
I received this email. How stupid do they think people are?! If I had won that much money, the Prize Patrol van would have come to my house and surprise me. The email follows:
Dear Winner!
This is to inform you that your email address has been emerged as the winner of ($1,000,000.00 USD) in the Publishers Clearing House. For details of claim, contact E-mail:**
Winning Numbers : 47-14-34-85-67-32 E-mail Ticket Number: FL 754/22/76
With The below info's:1.Full Name:
2.Full Address:
3.Marital Status:
4.Occupation:
5.Age/Sex:
6.Nationality:
7.Country Of Residence:
8.Telephone Number:
There are no economic damages to myself. I think the human race might have sunk to a lower and more moronic level. I can't believe anyone could type that up and expect someone to believe it comes from Publisher's! I am naive, but not an imbecile! It is insulting!
Reviewed June 19, 2010
I want you to cancel all these magazines you sent me; 2 Cosmos and 2 Oprahs each month. Also, including the GQ and Muscles Magazine since I am a female. I didn't order them and then you bill me for them. I don't want the anymore. They are way too expensive and impacting my budget. I have financial hardship. I want these magazines canceled and I won't be paying for them as I don't have the money so stop sending.
Reviewed June 19, 2010
My mother is 75 and in ill health. She is convinced that she is going to win PCH sweepstakes. I wish they keep their mail and advertising to themselves. There are too many older people and even someone my age that can need help. Medical, personal—whatever. They prey on one’s hope. Is there a way to discontinue these or have others file a class action to help older people not get caught up in it? Spending and not using products to think it will help them win.
Reviewed June 18, 2010
Ok. Follow up on PCH winnings. Prize Patrol was to be here on Monday. Phone call to day from FBI (fake) said we need to pay a $2000.00 plus fee to get the check released from Cost Rica. We are not stupid. If you win, it's free! Scam not by PCH but just a person using the name of PCH and the FBI. I do not hold PCH responsible. No damage done except the disappointment that we didn't win. It was just a scam.
Reviewed June 18, 2010
I ordered one item for $20.45. When it came, I paid online with a credit card. It should be over, right? Well, no. They send me bills and emails telling me to pay. When I contacted and gave the confirmation number I was given, they told me it was not valid. I think this is a huge scam and will never ever order from them again. I threw away all things they mailed me, and when they called, I told them to check their confirmation fax number. And then, they went away after I paid a second time with a check.
I paid twice for a hair ornament that was overpriced to begin with. And even after paying twice--once by credit card and once by check, they still called and told me I have not paid. They finally stopped after I paid a lawyer $75.00 to write a cease and desist letter with copies of credit transaction and cashed check a little over $90.00 for the stupid thing.
Reviewed June 18, 2010
Our answering machine had a message from PCH for husband to call. He was a winner in November and they had been trying to contact him. Call was made and the lady said he won $300,000 and the Prize Patrol would be at our house on Monday. I will let you know how this turns out. Could it be a scam? Time will tell. We will be very careful.
Reviewed June 17, 2010
I know this legendary company has become scam because they keep sending me "final offers" in the mail, at least every three weeks! Sorry, but final is final (hello). The very last mailer I got from them (March 2010), I did order two items: a paper cutter and Fiji nuts. Well, they both arrived together. The paper cutter did not match the brochure (shocker) and included electronic parts the brochure didn't mention. The Fiji nuts? A lousy 8" tin with a bag of store-quality cashews! If I wanted that, I could have gone to my local grocery store! Needless to add, I contacted them promptly (never let the representative get a word in), insisting I was returning their inferior merchandise. Naturally, they offer me a 'credit' or replacement. Absolutely not! These clowns didn't pull anything over on me. "Final offer" my big feet. These clowns give sweepstakes a bad name.
Reviewed June 17, 2010
The problem I have with PCH is the way they handle my order in April 2010. I had two orders with them and I paid one order in full. I contacted them because I didn’t know when my order will be delivered; they didn’t know. I sent an email asking question about on my order and I asked them about what do I do if I wanted to cancel. I didn’t get a response but when I called I spoke to a young man. He wasn’t nice at all and he told me I can cancel if I want to. I was upset but I told him I will call back. Two weeks I phone back and they said they had cancelled both my order. I was upset but I told them ok and they sent out refund for both order.
But I had already sent a check for $25.00 on the laptop. I called to have them to send it back but somehow they explain to me to keep the laptop. I did agree, but a month later they sent a letter stated they had problem with the check. I called my bank and there was no problem with the check. I called them back and they seem confuse about what happened. But I think this company not that good. It’s taking a lot of money from customers telling them they won something but they still have to buy for them and pay a high delivery charge. I am very disappointed with this company. No damage but I was so upset I been having a lot of headache along with my high blood pressure.
Reviewed June 16, 2010
Last week I received a call saying I had won a cruise from Publishers Clearing House. When I advised I had never entered anything and I was on a National Do Not Call list, she hung up. Today, I received a call. He said he was calling from Publishers Clearing house and had I been told I won a trip. I asked where he had gotten my number and he said from a contest form I filled out. I advised I had not filled out a form. He then said then it was from business I do with Publishers Clearing house. I advised I do not do business with Publishers Clearing House, that I was on a National Do Not Call list and to remove my phone number from his list. He screamed at me, “** you and go away," and hung up. I want action taken.
Reviewed June 15, 2010
I have received endless calls from someone claiming to be Publishers Clearing House. They are calling from a cell phone. When I tell them I don't deal with so-called companies that call from cell phones, they say that's because we're in your area to deliver a $1,000,000 check. I ask them what area I live in and they tell me that's not important. I'm sick of them.
Reviewed June 15, 2010
I received an email saying I won this week’s PCH lotto, verify information. I did receive another email telling me who to contact, a security company called Elite out of United Kingdom, a Paul ** was the contact person. I called a number from Publishers Clearing House I found online when trying to find out if this was a scam and spoke to a rude woman. She was no help except to say they don't ever payout more than $10,000, and if I won, my name would be on a list. She said I should report to you for scam. I will be forwarding the two emails I received. Even though I play PCH lotto everyday for years now, I am sure it is a scam. Please let me know if you find out anything on this matter.
They were asking me for some money and private information. I trusted PCH so I feel that being told you won and getting all your hopes up with it, looking so official that PCH has some sort of responsibility to let their consumers know someone is trying to scam them in the name of PCH lotto. I was so excited because I lost my job and my husband has cancer, and for a day, I really had hoped that now I can afford his surgery, and to take that hope away like it is nothing is just messed up. The only money I am actually out is a $1600 donation I made to a homeless couple to help them into a home because I thought I could give back now that I was getting back. Laughs on me. My husband stopped me from sending any money to these people as soon as he saw the security company that was hired was from the United Kingdom.
There is no way to get my money back. I gave it to their landlord myself to make sure they could stay and get utilities taken care of. Have a blessed day.
Reviewed June 14, 2010
I don't know the phone number, but for 20 years, they had said that I have won, but I have never received nothing over and over again and never a free gift even when I have orders that they have messed up on, I have been a good customer of theirs for years and they have never ever sent me any free gifts for my winning that they had said I won. So where are my winning and free gifts? It's about time I complain about their false advertisement. There really should be something done about it. It's not fear. They also sent me my flower bulbs that were to come in January or February, but I got them in June. Right now they should be blooming. Now I have to start them. Thank you.
Reviewed June 7, 2010
I received endless emails from Publishers Clearinghouse. So I decided to start entering. About three months ago, I received a bill from them stating that I needed to pay $ 32.61 + late fees for an item I never ordered. I never would use a credit card on their site so I don't know why they would send an item I didn't pay for or want. They threaten in the letter to hurt my credit rating. Is this legal? I would like to see them shut down for good and stop with manipulative scams. Thanks. The monetary issue isn't too large, around $40 but if they can mess with my credit rating, I'm taking legal action.
Reviewed June 4, 2010
I am writing this e-mail because I feel it should be noted before someone gets killed. I purchased a set of tire valve caps that show the amount of air in the tire. The other morning, I went to my car and discovered that I had a flat tire. I did not see where a nail or screw had caused the problem, so I figured that I’ll put air in the tire and see if it holds when I looked over on the ground and noticed that the valve cap had blown off. Then I realized that is why the tire went flat. I imagined it went flat in about 3 to 4 seconds and then the realization came to me that what would have happened if this occurred on the highway while I was doing 70 miles an hour? Luckily, nothing happened to me but I was still a little shook up when I realized what could have happened! As you probably assumed I removed the other valve caps and replaced them with the standard plain caps. I don't know who makes these caps but I do believe they should be taken off the market before something serious happens. Thank you!
Reviewed June 4, 2010
I ordered approximately 3 dozens Starflower bulbs. Out of the 3 dozens only 7 grew. I followed all instructions and because some grew, I assumed that the rest of the bulbs were no good! I was able to find the number for customer service on PCH web site (1-800-459-4724) under frequently asked question. The representative stated PCH would replace my order. At this point I am out a small monetary amount. If PCH does replace my order, I will only suffer some aggravation.
Reviewed June 2, 2010
I placed an order with PCH but only received a part of the order. They have no way to contact them for problems of any kind. I see that there are others complaining of this same thing. I am amazed that a company that large doesn't have a customer service department to resolve problems and answer questions. I have decided to just not pay the bill. I figure if they don't get their money, I'll hear from them and maybe they will have a number where I can get back to them.
Reviewed June 1, 2010
It was on May 18, 2010 when the phone rang and the person on the other end said she was calling from the PCH, and on May 31, 2010, I should be looking for PCH to bring me a new truck and cash, and was I still a card holder. I just had to stop her and say. So none of the people that I see on TV are not happy for real? And she said, “Yes, they do.” And I said, “How when you called them and let them know already?” So then I was like, “Do you call the winner to make sure the house is clean, hair is done before PCH gets to them?” “No, my job is to make sure we have the right winner and this is the only way. So is your address the same.” Now I’m so sick of her that I let her know, “Look, I’ve been online and the reason the winners are so happy is no one call them! And you are calling to tell what again? Let you guess?” She was gone off my line. And yes, when she started talking, I knew it just some fake. I never win anything. Looks like we are both losers.
Reviewed May 26, 2010
Not often, but on occasion with Publisher's Clearinghouse, I mistakenly hit an 'order' space on their online list of offerings for sale. PCH offers no way to contact them to cancel one of these mistaken orders. They give no phone numbers and ultimately, when I have made efforts to cancel an order mistake, I have received a very involved 'return' procedure. PCH makes it impossible to simply cancel an order made by accident. I'd simply like to learn of a way to cancel orders mentioned. I've come to this site while trying to find some way of getting through to PCH.
Reviewed May 23, 2010
I received the following email and would like to know if it is a scam:
“Channel Drive, Port Washington, New York 11050, U.S.A. Good day we are from the Publishers Clearing House (PCH) and your e-mail address just won you one million US dollars ($1,000,000 USD) in this week's PCH lottery. Winner you are to contact our fiduciary. Please note, if you are not the rightful owner of this email, do not respond to this mail. Thanks, Agent: Dave **.
You are required to send the information below to process your claim full name: address: sex: nationality: age: phone number: present country:”
Reviewed May 21, 2010
They continuously make you think you’re eligible to win something. You can’t get rid of them on the comp. There’s no way to delete them. I think it’s unfair for them to do this. They keep saying: “You can win this,” “Your number has been picked, “Enter this.” They need to be stopped. It’s very upsetting. They make you feel bad because you can’t afford to buy something. They always ask “Are you sure?” You change your mind and order something. Someone really needs to look into this. Thank you.
Reviewed May 19, 2010
I got the magazine subscription like 4 years ago. I should be done paying but they keep charging me and sending me magazines that I never ordered like sports mags. Anyway, I wanted to tell them to quit but I can't contact them.
I called my bank but they can't give me the telephone number. I thought it would quit because I got a new card with new expiration date and code but they are still pulling out my money. I liked it at first but I never got the right magazines, the ones I picked. I'm over this and want my money back!
Reviewed May 18, 2010
I ordered 2 magazines - Field and Stream and Motor Boat. I paid with a check # ** for $13.49 for both magazines. I ordered them for my son and I asked they be sent to him at this same address. I paid with a check. He has received the Motor Boat but has not received the Field and Stream. Can you help me? Thanks!
Reviewed May 16, 2010
I was sent two rated movies that I neither need or want! This cause me terrible anxiety. This is a disorder I suffer from!
Reviewed May 16, 2010
Having found out that I have been active with PCH and have participated in different activities and games, I never have received a prize in all that time. I was told in the last communication from PCH that I was in the top level on buying items from them.
Reviewed May 14, 2010
I have never ordered anything from PCH, but they have sent two things and charged me for them. I will never get involve in this scam again. I will also tell everyone that I know who is involved in this scam to not get involve next year. It cost me money I don't have.
Reviewed May 12, 2010
They sent me a mystery gift (2 kitchen timers) for free with a freight charge of $5.99 in the same box as my order. I did not open the box but checked the invoice attached. If I kept the mystery gift, I would be charged at a later date. I sent the box back unopened but it cost me $7.02 postage to send it back. I will never order form them again and told them to take me off their advertising list. I have never won anything from them in 40 years. They should be put out of business for their false advertising and their fraudulent practices.
Reviewed May 9, 2010
I received a call, theoretically from the Federal Trade Commission. They said, I had won a prize and to contact PCH in Las Vegas. The telephone connections with this person are very bad. They redirected me back to a phone number in Washington DC and said it was the Federal Trade Commission. In short, the FTC said that I had to send almost $3,000.00 to the American Embassy in Costa Rica to pay a person to deliver the money. I am trying to follow through before I take any further actions.
Reviewed May 8, 2010
This e-mail I received appears to be a fraudulent form of communication. It said I won a lottery of 2 million in US dollars. It was signed by a Mrs. Reyna **. She said she was an online coordinator and that the agent to contact is Mr. Harrison **. They provided two phone numbers. The first is listed above, and the other is **, and appears to be from the UK.
Reviewed May 7, 2010
Told me that I had won $500,00.00 dollars. I needed to send $899.99 to a Bonnie ** at Houma, Louisiana. This should be sent by MoneyGram and that I would need the receipt to give them when they came with the 3 check to put in my account. When I told them that I would send the MoneyGram when the check was deposited in my bank. He became angry and hung up.
Reviewed May 4, 2010
A Publisher's Clearing House rep and her supervisor called to tell me I was in the top 10 in New Jersey to win and if I agreed to an 18-month supply of magazines, I can win 1 of 3 prizes: a truck, a Hawaiian Vacation, or cash. I choose the vacation in Hawaii unfortunately. I normally refuse offers to unknown contest for cash and prizes, especially Publisher's Clearing House because they always want money for magazines.
Last month in April, I called to cancel the subscription. The rep told me the magazines were paid in full, I have to pay back over $400. I wish I never agreed to any magazine, never will. I sure do not have or want to pay $19.95 a month for magazines. I never won anything from Publisher's Clearing House. I would greatly appreciate help to resolve this matter.
Reviewed May 1, 2010
I ordered a magazine and paid via my online bill pay through my bank. I accidentally sent a check for $1495.00 instead of $14.95. When we were notified by the bank of the large check that we are going to overdraw our account, I called PCH. They stated that they were aware and would send a refund back in 6 to 8 weeks. I was told by my bank that the money was already deposited into their bank and the money withdraw from my account. I have faxed them a copy of the front and back of the cleared check as they instructed me and they still have not sent back my refund. They now claim they never received the fax (I did get the confirmation). Do I have any legal recourse to speed up my refund?
Reviewed April 30, 2010
I did not order any magazine. I have never ordered anything from PCH. I called a customer service representative and reported the problem. He checked my information because I had responded to their internet sweepstakes emails and found that there was no order placed. He said, I should notify the police department because this was probably a new way to try to steal my identity and to ignore an invoice if it came.
If it is PCH pulling this scam, they should be fined for mail fraud! I will continue to pursue this matter. I could not reach a human being at their toll free number and after reading similar complaints my other people here on line, I realize that even if I did succeed in reaching someone, it would do no good.
Reviewed April 29, 2010
PCH has continued to harass me even though I have unsubscribed seven times. I never subscribed in the first place. I have received up to 57 emails in one day, the least amount of emails is 17 in a day. How do I get them to stop and can I sue for harassment. Please help. I have had to buy new computers both desktop and laptop because of viruses attached to PCH email. My computers get locked up every time I try to delete a PCH email.
Reviewed April 27, 2010
In April 2010, I received a Debt Collection notice from a company called Penn Credit Corporation. They were informing me that I owed Publishers Clearing House for merchandise I ordered through their website. I informed Penn Credit that I do not owe Publishers Clearing House any money because I did not order merchandise from them. I received two packages from Publishers Clearing House that I never opened. I simply put there return addresses on the packages and returned them to the corporate offices.
I also informed the customer service representative that I wanted my information removed from their system. I remember making this call in June of 2008. I have not received any merchandise or phone calls regarding Publishers Clearing house until 2 years later. I truly think that this is a sad, sad company and they should have been shut down years ago. I also wrote to the Better Business Bureau and filed a complaint with the office that handles Publishers Clearing House.
Reviewed April 25, 2010
I have been entering their sweepstakes for quite some time now. I have never won anything, nor do I know anyone who has. I recently decided to confront them and demanded a list of winners from them. They were unable to provide a single winning name for any of their contests.
Reviewed April 24, 2010
In March the 23rd, I ordered silicone cupcake holders. You are supposed to get 12 and 12 free ones. I have never received them or a letter, nothing. I was really looking forward to them. My niece has some and she loves them. My check number was ** and the price is $11.99. I hope you will help me out with this, I am very disappointed. Thank You.
Reviewed April 24, 2010
I received correspondence that told me to call a phone number to enter the PCH $10,000,000 sweepstakes. They conned me into agreeing to subscribe to several magazines and, unfortunately, I gave them my Visa acct. no. I have tried to find an email or mailing address to no avail to cancel all the magazines. I'm a Sr. Citizen lady. They are sending me such magazines as GQ (for men) and another one that is almost pornographic plus others I do not care for at all. I wish to cancel all of the subscriptions. How do I do that? I was 'conned' by their very fast-talking sales rep. to agree to a 'trial period', but I had to pay over $60. My husband has become terminally ill and is on hospice and I do not want those magazines nor the expense of them.
Reviewed April 20, 2010
Publishers Clearing House has several times said I had won a gift card, just choose which one I wanted. You are then required to fill in all kinds of personal information, and then by giving your cell number, they will text you a pin number so you can claim the gift card, but no text message is ever sent. I have gone through the steps several times with the same result. No text message with the pin and ultimately no gift card. This is fraud.
Reviewed April 19, 2010
I got a call from Publishing Clearing House saying I won 2.1million and to get it I would have to send them $250, but I only sent them $170 dollars. I know I shouldn't but it sounded real. I haven't heard back from him yet. I am just confused if it was real or not.
Reviewed April 14, 2010
I work for a bank, and I am seeing transactions come though our debit cards bin for $21.45 for cards that don't exist. Seems like some fraud is going on here! Be careful.
Reviewed April 14, 2010
I have ordered several things from PCH and not been happy but the last things I ordered were plants. When they arrived they were nothing more than twigs, no directions with any of the tree I ordered. Including postage, these twigs cost me $36.91, which is a ridiculous price for the quality of the plants they sent. I did not return them because I was not prepared to pay return shipping. It has been a complete waste of my time. I live in Florida and could have bought plants locally for a lot less price. I thought these plants would be something special the way they were advertised.
Reviewed April 14, 2010
I was charged $21.45 for a product I did not order. I know this because I never order anything without paying for it first.
Reviewed April 14, 2010
I received a check for $5,890.35 with a letter telling me I won a million dollars and a phone number to Carol H. The check was written by Jacobsen Appliances. I called them and he told me that he got 3 other calls from other states telling him they also got big checks. He is talking to the FBI about this scam. So I am just trying to let other people know about it.
Reviewed April 13, 2010
We received notification from PCH Search and Win that we were the new million dollar winner along with a check for $4,977.25. The check was issued from Papa Murphy's Pizza Take and Bake, which obviously didn't seem right. We were instructed to call a Carol ** at ** to make arrangements to collect the rest of the prize. A message was left but there has been no response. I don't know what there plan was but this appears to be an attempt to fraudulently obtain money or financial information. Damages avoided at this time.
Reviewed April 11, 2010
I'm supposed to receive Popular Science and Popular Mechanics magazine together, but I still have not received Popular Mechanics magazine as yet. I have been paying for both magazines.
Reviewed April 8, 2010
I just want to report a bogus PCH e-mail I just received. They said my e-mail was selected to win a million dollars. I knew it was bogus when they couldn't spell some of the words right..
Reviewed April 8, 2010
I got sucked into playing the Publishers Clearing House sweepstakes. I am now ready to come out of denial, admit that I was powerless over the exciting promotions I received through email, and am ready to make amends. How idiotic does one have to be to keep playing these games? PCH keeps changing the drawing date. Then they send out more emails saying that they're close to another deadline. When I read the rules, the date for the big 10 million dollar drawing would be in 2012, possibly! How ridiculous is that? Okay, I had fun. Now it's over. I won't look at the emails, I won't give their advertisers the time of day. All it has done is to clog up my email with junk mail from all of their sponsors. I've also wasted my time.
Reviewed April 8, 2010
You keep sending me emails to enter the drawings and I can never locate the "submit the entry" button that actually works. I have gone thru all the sponsors ads that say you don't have to buy anything to enter. At the end of the listings, it goes right back to the screen with my name, address, etc. where you click submit and the sponsors come up again and you go thru all of them again and again. After the 3rd time you give up. So what am I doing wrong? If I don't have to buy something to enter, how do I enter? I can't. At what point does my entry go thru? I've gotten 4 or 5 of these emails and they don't work. This last one says if I don't enter this time, I will miss out on the drawing. So please help! I did log onto the site and try that way and it did the same thing. Do you have any instructions for this entry? Was there something else I needed to click on? I think I tried everything.
Reviewed April 7, 2010
I keep receiving a bill for something I never bought. They said I ordered a pet nail trimmer. I don't even own a pet! I refuse to pay PCH. They are cons! If you visit their web site, it seems like you always get email from them. Don't open any email from PCH. It is $30.00 that I don't have.
Reviewed April 5, 2010
I received merchandise that was not ordered by me, with no means of contact with them. They have a fraudulent crime and should be held accountable.
Reviewed April 1, 2010
I won $1000 card from Best Buy but I am being required to make purchases and all of those types of participation programs are illegal or should be. It is very deceptive and hurtful to constantly to be bombarded by this kind of thing where 10 times a day, they tell you you won when nothing could be further from the truth because it is not a win, it is a purchase and I am very angry that the US government does not do something about this because you can tell most of the time if it is a verified offer without wasting a lot of your time. It is upsetting to be told you won something and then find out after wasting your time, it is not a good offer.
Reviewed March 30, 2010
I received 2 emails from PCH stating that I placed an order for some type of ironing pad, on 3-27-10. Actually, it was 2 orders they said I placed by internet when entering one of their contests. I did no such thing and they refuse to acknowledge that I did not order anything. They state that they have the time and date and proof that I was on the computer and the information went to them. They told me that I should check with family members who may have ordered from my computer. They do not do this. I called customer service and talked to Ann who still told me that my supposed item was processed and I was responsible for this. I told her that I did not order and there was a slight altercation because I was basically called a liar.
After telling the customer service rep that I was going to report this, there is obviously a fraud situation here, she stated that I could keep the merchandise and that I should throw out all the invoices/billing statements that came in from PCH for the item I ordered. She said I have an account with them and I do not want my personal information in their company with fake orders. She said she was removing the order from my so-called account because I decided I didn't want the item. What item? I never ordered anything!
Well, someone is doing something in this company and charging people for orders they do not place. I was not available at all on March 27 to be on my computer. I think that someone at PCH is getting into email addresses and placing orders to obtain funds for their sponsors. They still maintain I placed an order 2 times, within a few minutes while entering a sweepstakes. I am an honest person and did no such thing. I want to report this because this is fraud. Someone is obtaining personal information and identity somewhere in association with PCH. I don't care what proof they state they have, I do not place orders with them for anything. I am very cautious with respect to these online dealers.
Reviewed March 30, 2010
I read with interest the experience that Arthur had with PCH since it was very similar to mine. I was expecting the worst based upon what I had read when I called seeking assistance for a loved one who was overrun with too many mailings and was provided with very helpful followups. First, the rep cancelled all mailings and pending orders and volunteered return labels for return of merchandise. One week later, an executive from the company called me directly to see if all had been resolved satisfactorily and to provide me the offer of a written response detailing all that had been accomplished.
One month later, all mailings had stopped. My dad received a full refund and education letter and I received an additional response providing me contact information to remove my father from other mailing lists (PCH must have a inside list of such names from the Publishers who they work with). I was expecting a runaround and no one to speak with and was quite surprised. I would be interested to see if mine was a lone experience.
Reviewed March 29, 2010
Publishers Clearinghouse was very helpful in preventing my family from losing money in a scam and actually was able to shut down the scam operation phone number. My mom received a letter claiming to be from PCH and requesting that she wire money to collect a prize. We called the real PCH and they confirmed this was a scam and that no purchase or payment is ever necessary to enter or win. They forwarded my contact on to their scam prevention department and a very helpful representative took down all my mom's information and provided very helpful consumer education.
This was followed up by a call to me from Mr. ***, their Vice President of Consumer Affairs. He explained more details about these scams and indicated they would be using my information to shut down the phone numbers used in the scam and forward my information to the law enforcement. That night, the scam phone numbers were shut down from the actions of the PCH scam department. I was very impressed as they went far beyond what I would have expected. Nice to see a company going the extra mile.
Reviewed March 27, 2010
I ordered a video. I got it but it was not what I expected. How do I send it back and get a refund as I paid for it before I viewed it?
Reviewed March 26, 2010
I ordered several items at various times and when the bills came, I paid the minimum amount due on each. When they all came in for the second payment, I wrote one check, listed the order numbers on the check and enclosed all bills I had sent payment for in the one check in the envelope. It appears that only one bill was credited and the rest listed on the check were ignored or missed. I then got subsequent bills for the total amount due on the others.
Reviewed March 26, 2010
Why is Publishers Clearing House always changing the winning date? Is this real? Because everyday I get emails and I always answer back on it. I think this is not true. Please prove to me I am wrong. I am a single parent and my girls are disillusioned, thinking we are going to win. Thank you for responding back. God bless.
Reviewed March 25, 2010
Have you laid in bed at night or was day dreaming on how you would spend $10 million from Publisher's Clearinghouse? Well, I have. At first, it was like a kid in the candy store. You get these emails saying your a winner. "Ms., you won $10 million. You will receive a notice in the mail in 10 days," and you're waiting and waiting and nothing but you're thinking, "Okay, well I'll just wait a little while longer," and still nothing. Well, this happened to my mom too roughly 11 yrs ago. Now, mom was a very dedicated Christian woman and one Wednesday night, she called me and said, "I won't be at church tonight. I'm waiting on someone to come visit me." So I said okay. A few days later, I hadn't heard from mom so the kids and I went out to make sure she was okay.
She was very upset and even got depressed. She said that she got a notice that Publisher's Clearinghouse was coming to see her and that she wanted to give us three kids a share of the money. She was very disappointed and upset. It took her a few weeks to get over it , but she managed. So I thought, "Okay, let's see what happen if I try." So my daughter and I were trying to win that big $10 million and over the years, we've been trying up until today because I feel too that Publisher's Clearinghouse is a scam. I even wondered if the people in the pictures are real or just some actors and actress.
Mom passed away last year. A few months before she had passed away, she told me, "Honey, I'm sorry that I didn't win you any money but keep trying to win that big $10 million." Well, I told mom I will keep trying but as of today I'm not entering. I've asked them to take me off their list. It's sad that they are a hoax and what's really sad is that they don't care. They have no feelings. They could careless to me. They're heartless but I just wanted to share my little story on how I feel about Publisher's Clearinghouse. They're a hoax and a scam.
Publishers Clearing House Company Information
- Company Name:
- Publishers Clearing House
- Website:
- www.pch.com