Publishers Clearing House Reviews
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About Publishers Clearing House
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Publishers Clearing House is a direct marketing company that markets magazine subscriptions and some merchandise, including kitchen gadgets, with sweepstakes and prize-based games. Its casino-style games include slots, keno, quizzes, scratch-offs, solitaire and others.
- Daily sweepstakes
- Friendly service
- Free to enter
- Marketing overload
- Slim odds
Publishers Clearing House Reviews
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Reviewed March 23, 2010
Publisher's Clearinghouse is a total waste of everybody's time. They have these stupid, useless games you play and you cannot win because they are a hoax. They say an order is not required to win yet will not let you submit an entry until you place an order. PCH flashes messages on your screen, too, that you have won and if you click on it, you find out they just want your personal info such as phone number and email address. Then, even if you specified skip (not interested) these companies call you or text you still saying you won something but you have to pay them so much money plus order so much, plus agree to submit info to other irreputable companies, so they can harass you too. They do, I am sure, prey on the elderly. Notice PCH never gives out the winner's names just first name and an initial. Most "prizes" are said to be $5, some 500. What do you have to be out of pocket to win that? They don't really give away prizes, though. Shouldn't the government be putting them out of business for good?
Reviewed March 21, 2010
I requested a razor sharpener from PCH and received it and it didn't work. How do I receive a refund? And where should I send the defective product?
Reviewed March 20, 2010
Keep sending coins that have not been ordered. Received post cards about an order that was never placed, no order number or card. Can't get information about when order was placed. Says order will ship in 2-4 weeks. Need to cancel everything from them, flyers, etc. No way to cancel?
Reviewed March 17, 2010
I would like to cancel an order that I did not order, a key chain set, said I ordered it 3/16. I will not be paying for this item when shipped to me, so please cancel this order. Thank you.
Reviewed March 16, 2010
Items were sent without bill. They were advertised at a 50% off all items special red tag. The bill came two months later with a threat of late charges and and a double bill for the items (neither was halved). When I called, they said they weren't among the items that were discounted which was not true. My tag said all and they refused to address my issue.
Reviewed March 15, 2010
From the beginning of ordering, I never made those small payments, I always paid everything off in full. I was told you don't pay for anything until you receive it, but instead of applying my payments to the remittance slips I sent back, they applied them to back orders, and things I had not received yet. Then they started sending me nasty letters saying I was behind on my payments, which I wasn't threatening to turn me into the credit bureau and from that minute on I never received another letter from PCH saying I was one of two people in Monore with the initials of VT that was definitely a winner. I have not received anything from them, other than nasty letters.
Thank goodness we have channel 9 news, on your side, maybe they can get the answers I couldn't. I think PCH is a scam and a rip off and would never advise anyone to order from you. I also received packets, saying you did not have to order anything to continue in the contest and in the same packet there was a sentence that said you must order 1 thing to cont. When I called customer service about it, they said it didn't say that, even after I read them the statement , they denied it. I'm sorry that a contest that use to have such high standings in America, now has such a poor reputation.
Reviewed March 15, 2010
I received a phone call from a person claiming to be from Publishers Clearing House. Since I am on the "Do Not Call" list, I immediately hung up. A few seconds later the phone rang again. When I answered the same voice said, "** you," and hung up. I am disgusted and upset. As far as I have concerned that is an obscene phone call from a representative of Publishers Clearing House. I want my name removed from any contact with them either by phone or mail.
Reviewed March 13, 2010
I entered a PCH contest (no purchase necessary and today 3/13/10 I received a package with scissors, a bill for $26.95 and I never ordered these things. I tried notifying them by e-mail and there website would not let me enter my state. They are not opened on Saturday so who do I complain to? I e-mailed them to a no reply site but no one there passed this complaint on. What do I do?
Reviewed March 11, 2010
Playing Publishers Clearing House games, with hopes of winning. They claim no purchase needs to be made to win. I did not click on any items to purchase, I simply played dumb little games. But they make you fill out all of these forms for different companies, and it goes on and on. I always quit because there was just no end, and I got all of these phone calls from these companies saying that I was inquiring about their service or products, which of course I was not.
One day, I received an email saying that the item I ordered had shipped, well, uh, I never ordered anything. I have this package not opened, sitting on my counter, I do not know what to do with it, I will not keep it, and will not pay anything to return it to PCH either! There was no packing slip to return item back to them. Too bad for them!
Reviewed March 10, 2010
I wish to be taken off their lists. They have given my name to spammers. Their contest is fraudulent!
Reviewed March 10, 2010
What happened was Publisher's Clearinghouse continuously sent me mail to my home saying to enter a $10 million sweepstake plus they kept sending emails and both kept wanting money after saying you can enter without buying anything. But I found out that was a lie. It was every day with the same thing for about a year and I still did not find out if I won or any one else won. They kept sending things like someone in Groveport, Ohio with the initials DH could be the next winner and I want my share of the money. I should have won $10 million for life sweepstake, me still being broke and not knowing who really won. I think PCH is all a scam and to me personally, if they keep advertising, they are truly scum and criminal terrorists.
Reviewed March 9, 2010
I entered the contest as usual. I did not want to order anything. There are places on the entry form where you can place stickers indicating that you are not ordering anything. I used that sticker in the appropriate place. Then there are two or three stickers to be placed in places where, if you were ordering, what items would you choose? I placed stickers on the three items that, if I were ordering, I might choose one of those. It also implied that if I didn't use the "not ordering" stickers, it would count against me for consideration for their money prize.
First, I received one of the items I chose if I were ordering. Although it was something cheap, I thought they were sending it to me as a consolation prize. Then, about five days later, I get the second item I put this sticker on and a bill for the total amount of both items plus shipping and handling for a total of $30.71. I felt used, fooled, deceived and deceived again. I was very disappointed with PCH and vowed never to enter one of their contests again but first I was going to get this resolved asap.
I was not going to pay for something I did not order. I was about to draft a letter to them expressing my disappointment, disgust,and anger at this deceptive maneuvering and manipulation of wording, when I came upon your site and decided to first, file my complaint with you. I noticed that I was not the only person this happened to. I am still going to send them my letter. I need to win money not spend it on frivolous things. There is no way I would have spent what little money I have on anything materialistic.
Reviewed March 8, 2010
This is the second time this has happened to me. I received a package with jewelry called genuine white topaz set in it. This is an item that I did not order. If you would please send me a postage paid tag, I will return it to you. Beings as I did not order this item, I am not going to pay to send it back to you. Thank you.
Reviewed March 7, 2010
I received an e-mail from PBC telling me my rotary tool I had ordered would be shipped in two weeks. I tried to reply that I did not order anything from them. I received another e-mail from them with a link one of their web sites. It was so confusing. I could not cancel or explain what my problem is.
Reviewed March 4, 2010
I cannot stop Publisher Clearing House from passing my name and email on to other companies. They do not have anywhere for me to ask them to stop on their website. I have written them but they say I have to stop mailings online. My computer is overloaded with junk mail.
Reviewed March 2, 2010
I was promised 7 magazines for $19.61 a month. They are taking it off my credit card, and I have yet to receive any magazines. I had went back on the PCH website to cancel the subscription in which I was told I could cancel at anytime and the site does not allow you to do so. I was wondering how I could receive my money back. I believe I should not have to pay for something in which I do not receive. Can this be considered theft? Thank you for your time.
Reviewed March 1, 2010
You recently have had a Sweepstakes drawing on the Feb. 24th, 2010, and you would think that you would of sent out a notice or something to let all the idets (My self) know who was the winner. Of course, I emailed you to let you know that the coolies and milk of the campaigner was on ice, which you already know that they weren't knowing the other 500 million others who were waiting for the Prize Patrol Van pull up had already bought out the stores of carnish. As I stated in my last email, I started to get my hopes up with all the hopeful emails along with the other 50 million. To get to it, who won the 10 million held on Feb. 25th.
Reviewed Feb. 27, 2010
I was told someone that has the initials R.H. was definitely going to win sweepstakes in Cincinnati, Ohio. Also, I scratched off a $500.00 promotion twice and never heard anything about the winnings. Now, I'm not a believer. My feelings were so hurt, because I am one of your customers, so I feel I've been lied to.
Reviewed Feb. 26, 2010
First of all, I have been a customer for 35 years. I finally received a mailing to influence me that I had a chance to win to win $10 million. I was very happy. So that wasn't enough that I had spent all of that money for years. They told me that if I didn't buy at least three more products, my entry would not be accepted. That is illegal. I have diabetes and I suffer from high blood pressure. I am on a fixed income. I am suffering from the mental damage they have done to me and also financial damage also. Thank you.
Reviewed Feb. 26, 2010
I have been playing the PCH on line games for months. On the 25 of February 2010, I was playing the numbers game, where you pick either 5, 7, or 8 numbers depending on the game. I entered the game with 7 numbers, hit enter and it pop up saying I hit the winning numbers for that day. The prize was $1000.00 gift card for Best Buy. At that point, it asked for my name address and so on, I then hit enter and nothing happen. After a 10 minute of waiting, I had to restart my computer due to the system being locked up. I then spent hours trying to find a number, so I could talk to real person. I finally found a number 800- that got me to a real person, not necessarily an intelligent one. I gave my information to her and was told I would receive a call with in 24 hours. Well, guess what? No call. I then call them back and was told, that was a pop up not related to their site, so it's too bad. So sad for me. Does PCH ever really give a prize out?
Reviewed Feb. 25, 2010
I can't remember the address and they have several. I ordered Recipes with PCH and the stickers they send. It was approximately four easy payment of $4.99 plus shipping. I called and asked for the total price since I didn't want to be sending the small amount. I was told the total was $26.37. Yesterday, I received an email saying, I owe them $99.40. I called them, asked where I could return what I had received. I was told I couldn't return them since it was past the ten days and had no address to return and I had to pay them anyway. I will never order anything through PCH again! !Why did they wait that long to email me and tell me I owed them money. It will be very difficult to pay that amount as I am on a fixed income. I don't want collection agencies contacting me so I guess I have no option but to pay.
Reviewed Feb. 23, 2010
Was sent a damaged product and can not find any way at all to call PCH and advise. Publishers Clearing House does not provide any telephone number to contact them. Can use your help in getting in touch with them.
Reviewed Feb. 22, 2010
I keep getting these e-mails from PCH and when I try to open them, we find it impossible. So we lose out on an entry to enter a contest that you may be sponsoring. Thank you for your time.
Reviewed Feb. 16, 2010
The cherries leaked out of the tin box they were sealed in. We finally got the mess. We opened it. Well, inside was a mess of chocolate mounds with cream all around the container. We paid good money for a product we could not eat. The tin was not mashed, crushed or the plastic was not punctured in anyway. I am a diabetic and was so thrilled to think my childhood candy was on the market in sugar free; I was happy. I paid $26.99 for an item we couldn't afford at our income and couldn't eat, but we paid for it anyway. No attorney needed but good lesson learned, don't order.
Reviewed Feb. 16, 2010
After somehow obtaining my home and e-mail addresses, "Publishers Clearing House" began with a notice of million dollar winnings in my name and kept sending me surveys and product check listings. After refusing any of their offers and even asking them to stop contacting me, they started sending magazine subscriptions to my home. I returned them to my postal delivery person but still received a bill for these magazines I never ordered. In Feb 2009, I was contacted by a very aggressive collection agency and am being harassed. I am seriously considering taking legal action.
Reviewed Feb. 13, 2010
PCH & Arkadiam Inc. allows faulty programming to infect your computers with Trojan viruses! Their code writers are useless, there is too many glitches in their system-they open your system to Trojan attacks, I have been under attack from Trojans at least 3 times while on-PCH Games. I have gotten the same scratch off after everyday PCH lotto for many weeks. The daily scratch off are for the most part, the same everyday. Most days you do not get the tokens that they out, if you get any tokens at all. Friends request is broken most days, now it seems for some that you can't even log in.
I blame Arkadium Inc. as well, as they are the game portal for PCH. PCH & Arkadium are advergamers and are only interested in their ad revenue and not the happy and joyful experience for the gamers. As can be noted in the 5 word reviews on a daily basis, not too many happy players on PCH. Also, if you read their reviews on Facebook and PCH site, their popularity is also minimal at best. There are laws in regards to contests. I seriously doubt they are following them to the letter of the law. I happen to know that there has to be a certain payout for scratch offs, I know that they are not following those laws and guidelines.
I have no doubt that they are unethical and immoral in how they payout for lotto, scratch offs, and token prizes. With the amount of traffic, they bring to their site and their unique visitors the payout on small prizes should be very much higher-a great deal higher. What are they allowed to continue in these deceptive practices? Why are they allowed to continue to allow peoples computers to come under attack due to their lack of programming knowledge? How many people's computers are dead because of their malfeasance and Trojan attacks? They make millions of dollars a year in ad revenue, why don't they not hire intelligent and creative programmers. I have filed a complaint with the Federal Trade Commission, The BBB, and the Attorney General in NY, and Rip Off Report. I am sick of getting ripped off and being told false and deceptive information and their clone generated form responses to technical issues.
Reviewed Feb. 13, 2010
PCH games web site does not let me log in for the tokens. Also lots of time they do not register the tokens which lowers my chances of winning the prizes that they offer. Have tried all morning to log on to site. Can play their games but with out tokens.
Reviewed Feb. 13, 2010
I keep getting spam and Nigerian scams. As an experiment, I made up a bogus Hotmail account account and entered the sweepstakes. Nobody else had this Email address. Sure enough, within a week, I was receiving several scams from UK, Nigeria, Sexual enhancement ads, you name it! About a dozen a day! These ads address me by name! PCH obviously sent my information to these scammers. Don't believe it? Try it for yourself and see!
Reviewed Feb. 12, 2010
On 2/4/10, I received an email from PCH thanking me for my magazine order of Star Magazine of which I never ordered. Again on 2/9/10, I received an email that my order was accepted and notified publisher to begin subscription. I never ordered this magazine and will pay for something I never ordered. I don't want my credit ruined or my name ruined. We never ordered Star Magazine (of which Item not familiar with).
Reviewed Feb. 11, 2010
I have been receiving a number of phone calls claiming that I won money from the PCH sweepstakes but I would have to pay $2500.00 to receive the money because I have to pay for a stamp. All these calls have been from Kingston, Jamaica by various people. The number listed above is from Wells Fargo. I know this is scam because if a person wins something, they don't have to pay for their winnings! But they keep calling giving out different names and trying to get me to listen to line of lies. I feel they are giving PCH a bad name and that PCH should be doing something about this. What I would like to know is who can I report this to and have them stop calling me. It is a waste of my time answering the phone to listen to them trying to scam a woman who is on a fixed income. I have tried to contact PCH but to no avail. There isn't any number to contact anyone to tell them about this situation. What am I to do? I am just lucky that I haven't sent them any money for anything or I would be more upset! Help me if u can.
Reviewed Feb. 11, 2010
They tell everybody the same thing no matter what state you live in. They tell people the same story that if you don’t reply to their email, you will forfeit your numbers or what ever. I don’t think it’s fair either. I lived with somebody once that had received the exact same letter that I got. There was not any difference but the names. They both said that we had a chance to win. I have been playing these games online for about a year and I never won. All the sweepstakes envelopes I have returned, I placed all those stupid stickers where they were supposed to be in the letter and still I haven’t won anything.
Reviewed Feb. 9, 2010
Good Afternoon, I just received a bill from the above client, which is as stated, that if I do not pay this bill by 2/19/2010, that it will go to a collect agency. It involves magazines which I never ordered. I have received e-mails in the past but I have never give my permission to sign up for any magazines, let alone, have to pay $38.91 for these 3 magazines.
Reviewed Feb. 9, 2010
Publishers Clearing House, a household name for many years. Yet, I have been scammed by them. I ordered 2 magazine subscriptions and I paid the whole amount of $12.00 instead of the monthly option. I have received only 2 magazines of one subscription and none of the other. It is absolutely impossible to get in contact with anyone at PCH, no phone number, no email address and no mailing address. I have read some of the complaints and I am astonished that they have not had a lawsuit against them. How is it that they are being protected from the consumer? This site is consumer affairs, not PCH.
Are you involved in this scam as well? The amounts being stolen or scammed may not be much to Consumer Affairs or PCH but it is to me. I only ordered because I have entered for many years and only received unwanted junk mail and pressures to purchase junk products for all my efforts. I don’t really know how to handle this but any complaints from the PCH site goes directly to consumer affairs. Are you going to contact or ignore me? Is this site only here to let off-steam with no resolution? If so, why are you as consumer affairs not making public these blatant scams from such a well-known entity? I will make sure to let everyone I know and everyone I see even looking at a magazine, don’t buy from PCH, they are a scam.
I want my money back or I want my subscriptions, either one will work. I was scammed out of the $12.00 for the magazine subscriptions. I paid and only received 2 magazines from only one of the subscriptions I paid for. I have had to deal with a very angry husband as we are a one-income family and these are hard times. I have had to use my prescription for anxiety more frequently since this happened as I am very ashamed that I allowed myself to be scammed out of money that we really didn’t have in the first place. I am stressed even more because of the fact that PCH will not take responsibility or even give the consumer a way to contact them. This is absolutely unacceptable. Can’t you do anything about this at all?
Reviewed Feb. 5, 2010
First of all, I find it impossible to be able to contact PCH by telephone, as it seems they do not want to hear any negative comments over the phone, either that or your operators do not have a good grip on our English language. Each time, I have tried to contact PCH via the internet, going to their web site of pch.com, it is kicked back as unable to contact or this address is not reliable, etc,etc. It is almost as bad trying to get PCH customer service on the internet. As for your sweepstakes on the net, I have a question as to what are you wanting in the search line? My name, initials, or what? I have tried many ways, and get nothing but a bunch of names all over the country with my name of R. Just a mess all the way.
I have just today, saw where I am to be cancelled or whatever, and tried to e-mail it to PCH, but it would not go. If you are planning to cut me off of any further mailings or as a contestant in your sweeps, this will be your loss, as I have been with you since 2003, and have a good record in ordering products you have offered. which I will say are overpriced. The products made in China and also the shipping and handling charges are exorbitant. I do have my doubts that I will receive any responses to my complaints by PCH, but at least I have let off some steam. Your records will prove out how long I have been a customer and my entering your sweepstakes (Without winning one single dime) I might add. There, I am finished. Good Bye.
Reviewed Feb. 5, 2010
PCH keeps sending me these e-mails to enter their sweepstakes. They inform me that I'm about to forfeit my chance if I don't enter. I enter every time. When doing so, they, (PCH) tries to install an "exploit" bug on my computer, but my anti-virus stops it and removes it. My question is, whats up with all the entering? Why do they try to install malware on my computer? Can nothing be done about this?
Reviewed Feb. 4, 2010
I have been sent a bill for Prevention magazine. I had sent check with order #** on 1-13-2010.
Reviewed Feb. 4, 2010
I ordered products from the company and it arrived broken. I paid $6.99 for shipping and do not want to pay the same amount to return it. Total purchase was $26.95. I would like to contact the company to send replacement products. Of the four items shipped, one was broken.
Reviewed Feb. 4, 2010
They did not apply my payments correctly so I was charged late fees. Their products are total ***. Most of them look great in the photos but when they come in, they are plastic and some came in broken. Do not be fooled by their mailings that tell you they have booked a hotel in your area, they lie! It is a total scam that plays on the weak willed and the elderly. They promise a winner and never fulfill their promise! It's a stupid scam! Their mailings do make great fire starters though. Their products are garbage and not worth the money I paid for them. Some of the videos were from the 80's.
Reviewed Feb. 4, 2010
I had ordered a diabetic book/ magazine to help me with my meals and I have not received one. I did not order Stars. I don't need that magazine; it doesn't help me with anything. Right now, I need to survive/live since I have been diagnosed with diabetes. I can't afford anything else. Please discontinue the Stars and see to it that I get the diabetic book/mag. that I ordered. I have made 2 payments on that account.
Reviewed Feb. 1, 2010
This person Jessica called me at home and told me that I was the early bird winner from sweepstakes #1400. It was not true. Nobody ever came to my home with flowers and balloons and of course, no check! I don't think PCH should allow this. Seems to be a scam to me! I stayed home from work for two days that they where supposed to arrive at my house with all the fixings. I lost two days pay. Thanks to PCH!
Reviewed Jan. 29, 2010
There is no way to enter [their] sweepstakes on the message [they] sent me. I have not been able to order or enter on the last several emails [they] sent me. What's the problem?
Reviewed Jan. 28, 2010
Omar called me and told me that I won $2.5 million from PCH. He wanted me to pay $175. He told me to contact Andrew S. to confirm. So far there has been no damage.
Reviewed Jan. 26, 2010
I have been playing the Publishers Clearing House online games and winning tokens. I have 15,000 plus tokens to redeem and when I go to redeem them I get a message that I cannot because I am not a US citizen. I was born 50 miles from my current address. I think it is probably a rip-off to prevent token redemption. I redeemed several thousand just a few months ago. It just wasted my time and caused frustration.
Reviewed Jan. 24, 2010
I ordered 12 (there were not 12 items in the package I received) Fragrant Lavender in August 2009, order #**. They arrived some time in September, supposedly in a "dormant state". I planted them in new soil, new planters and waited. In October, I made the first of the four payments in the amount of $5.49, check #**. After a time it became clear that these weren't dormant, they are quite simply dead and entirely absent of any roots. I phoned and after a lengthy wait to get to an actual human being and explaining that after some 50 years of gardening I did know the difference between "dormant" and "dead" plants, I was asked if I wanted a refund or replacement. Since I had already spent money on planters and soil, I requested a replacement.
None arrived. Nevertheless, I made the remainder of the payment due, $16.46 by check #**. Subsequently (I'm sorry, I don't have the exact date of the letter as it got shuffled in our recent earthquake), I received an apology stating that the item was no longer available. In the interim, since I had completed paying the total of $15.96 + $5.99 S&H = $21.95, I was informed that the refund promised to me would either be applied to any outstanding balance or arrive in the form of a check. Not having learned that the products this outfit sells are both overpriced and of very poor quality, I had subsequently ordered a set of pill cutters at $11.96 + $5.99 S&H = $17.95. Trusting that someone at PCH is doing jobs other than sending out endless promises of big winning, I assumed that my payment of a total $21.95 would be applied to the cost of the pill cutters. Instead, I am being dunned for the Pill Cutters (which are so flimsy they couldn't cut a stale aspirin, much less the cat medication for which I intended them).
Attempting to access the order number online to ascertain just what PCH did with my "refund", I discovered that the link to that order is dead and there is nowhere to make a complaint or inquiry online. I am elderly and disabled, and do nearly all of my purchases online. I am not yet feeble enough to believe that purchasing or not purchasing has anything to do with the odds of winning the astronomical sums PCH claims to award, but I do expect them to cease dunning me when my account clearly has a credit balance. I simply wanted to order something I thought would arrive in usable condition and having received their apology first for the deceased condition of the Fragrant Lavender, then an apology that no more deceased Lavender would be available. I expected that the $21.95 I had paid for a few dead stick with no roots would be applied, as promised, to the outstanding balance for the flimsy Pill Cutters.
By my calculation, PCH still owes me a refund of $4, the balance between what I paid for the deceased "Fragrant Lavender" and the flimsy Pill Cutters. I can guarantee PCH that this customer will be placing no further orders, ever. Economically, I am out of pocket $21.95. Physically? I don't imagine PCH cares about my blood pressure or anxiety or very much about the stress being threatened with collection entails. I just want my credit applied to the final purchase and a check for the remaining $4 sent to me ASAP.
Reviewed Jan. 22, 2010
You send out mail to check online, impossible bonus with prize access number is a joke. I'm beginning to think the same of PCH.
Reviewed Jan. 21, 2010
I keep getting emails about not yet entering the sweepstakes program of which I thought I had. It is not an easy program to understand. It says search. What am I supposed to search for?
Reviewed Jan. 16, 2010
Ordered a magazine and paid for it in June and have not got it yet. They billed me again in Oct. I called and they said they were sorry and my magazine would start in Jan. I still have not gotten it yet.
Reviewed Jan. 11, 2010
I ordered some crazy funny music as a Christmas present. I have never received them or got a response. Today, 1-10-20, I received a bill. I haven't even opened it. I am so upset. I've never had one complaint about these people and have always paid full price on receipt of product. What gives here now?
Reviewed Jan. 11, 2010
I received two orders recently in the mail, one I never ordered. I'd like to know the process of returning the said order and paying the other. #303579071063 not ordered. #303583445172 accepted. I feel I should not have to pay postage in order to return this error.
Reviewed Jan. 10, 2010
Responding to a TV ad, I went to their website to enter the $10M contest. It states that you do not have to purchase anything to enter but you get stuck in this loop of responding to offers to receive quotes or some other product or service. Some sites allow you to skip and others want to click to continue but if you're not interested in the product/service you can't continue. This makes the "no purchase necessary" fraudulent because your entry is not complete and you can't go any further without selecting something that will also require you to provide personal info and agreeing to continue with selection.
Reviewed Jan. 9, 2010
I received the letter from Publishers Clearinghouse, stating that they would be in my neighborhood on a certain day. They did not even have the right name on it, but had my correct address and state, a good thing I noticed before I filled everything out. Goes to show that they just put any name on it. Beware when they arrive in the mail and make sure it's your name and not someone else. I really doubt you win if you do not order. It is filled with things to buy magazines and etc. They are very dishonest.
Reviewed Jan. 9, 2010
First of all, there is no phone number listed on their site nor could I find one. Second of all, not all people have computers! My mother and sister are prime examples. My mother is 75 years old and she doesn't have the money to invest in one. She is on a very tight income and every penny is accounted for. So how are people without computers supposed to enter these contests?
Reviewed Jan. 9, 2010
I have tried many different ways to apply for the PCH.com contest but it would not allow me to enter unless I would fill out an insurance form. Then I received a phone call within minutes after submitting my insurance information and still was not able to submit my entry. It claims you do not have to buy anything. Not true. Very time consuming and still have not been able to submit a chance for the money give away.
Reviewed Jan. 8, 2010
On my sweepstakes return, it states I have been a participant since 2008. I have been in the sweepstakes for many years and have not yet even gotten a small prize. I noticed every person who wins has a house. I guess you don't go to housing project. I will never get involved in the game again. All they try to do is to get you to buy products.
Reviewed Jan. 6, 2010
It states you do not have to buy anything but you cannot get to the end of the entry form due to pop up ads. You try and try but you will never get a confirmation. Don't waste your time with the online process, it does not work!
Reviewed Jan. 4, 2010
On 1/2/2010, I went online to join the PCH $15,000.00 sweepstakes. I wrote all my pertinent information, and clicked continue. After dozens of advertisements, always clicking continue, it ended with an insurance ad that either you signed up for it or you got offline. I got offline. On 1/3/2010, I received a confirmation notice for the magazines I ordered. I ordered none. On 1/4/2010, I called PCH and it took me 45 minutes to find a number. I was told I have to wait for the bill and then call to cancel it. What a scam! I don't even know if I am on their list for the $15,000.00 or not. I don't care! No consequences, I'm just angry! I feel I have been scammed.
Reviewed Dec. 31, 2009
I have been entering their sweepstakes for a number of years with no problems. Lately, they have been sending me emails to enter for a drawing of one kind or another. The only problem is they don't have any of what they call "special links". These are words or phrases that are highlighted and underlined that you can click on and they take you to another location. I sent an email to them about this, but I never received any answer. Now, I can't get them to stop sending emails. I think I'm going to try to contact them one more time. This time, I'm going to tell them to "remove me from their mailing lists now before I am forced to contact my law firm". Yes, I do have a law firm at my disposal.
Reviewed Dec. 30, 2009
I've not dealt with PCH in years but decided I take a chance and enter a sweepstakes. Since then, I have been bombarded with mailings and emails. Honestly, something is in the mailbox every other day from PCH. I can't get them to stop. During the time since entering that first sweepstakes six months ago, I've ordered a set of two frying pans that are pure junk and a ladies purse that split in the middle first the time I used it. I am sending all their junk back to them and asking to be removed from the mailing lists. It will now cost me more money to send their junk back to them, not counting that I had already paid for the junk. I do not expect to get my money back but I do expect to be left alone and not get any more mail.
Reviewed Dec. 29, 2009
I received a bill for an order allegedly overdue. That order was paid with a check from Premier Bank of Puerto Rico on December 16, 2009. The check was for $21.95.
Reviewed Dec. 29, 2009
I try to enter their contests and it takes forever to complete a simple entry. One cannot just enter and go on. One has to go through long drawn out "surveys" to get to the end of the entry process. These "surveys" are questions to find out if one is interested in a lot of different products. If you enter an interest in any of the products, one is bombarded with offers from lots of companies.
One also has to endure phone call after phone call from people who want to offer one of their products, in which one showed a remote interest. For example, I tried to get through the entering process quickly, but I was sent to a "survey". I tried to skip through all of the offers, but there was one I couldn't skip. I had to answer the question if I wanted to go on. I decided I would get an insurance quote. I answered the questions and waited for the quote to come via email.
I have been bombarded by numerous phone calls from way too many insurance companies. I also have received calls from online colleges and other businesses, all because I wanted to enter a Publishers Clearinghouse Sweepstakes. I wasn't aware of the numerous complaints. Now that I am aware, I will no longer be entering their contests. I'm done! I have wasted a lot of time and have accomplished nothing. I have not sent any money, or given any personal information. I have lost phone minutes due to the numerous calls I have received. I have a limited amount of minutes per month and when they run out, there is no more.
Reviewed Dec. 28, 2009
I have been entering there sweepstakes for years and purchasing products. I really looked over my bill today and called to question a charge. I was told even though the item was a free gift; they charge $4.99 shipping and handling. I also received an item with previous order that was a piece of junk but they were billing me because I put a stamp in a certain place. This was not a purchase stamp. I requested they take me off their list and said I was going to report them. I received a very "carefree remark" – go right ahead. At this point, I am receiving late charges and would like to know how to proceed.
Reviewed Dec. 28, 2009
I continually receive harassing and dunning collection letters although in the said letter, I was told to disregard any bills in the incorrect amount. I ordered two Snuggies at 50% off and two dog throws at 50% off. I received two Snuggies and one dog throw. After the said letter, on a few occasions I tried to reach Ms. Emily ** by telephone, but was unsuccessful and never received a call back from Ms. ** or anyone else. I would like to get this matter resolved.
Reviewed Dec. 23, 2009
I ordered a CD from PCH and was sent a "free gift" (a knife set) and was charged $4.99 for shipping for the free knife set along with another $8.99 for the CD, for a total shipping charge of $13.98. I complained and they reduced the shipping charges by a few dollars stating that shipping is calculated by the value of their products and not by the weight. This is a scam and it should be stopped. The fact that they are able to conduct this type of action based on "value" and not actual shipping weight.
Reviewed Dec. 21, 2009
I just want to say the bad service this company has. I was talking to this guy name Justin and he is a total jerk! I don't know how he even got this hired. He was pressuring me to give him my card number when I was telling him no. He finally got the point and seriously just hung up on me. That's just bad and he is a bad representative. I'm disgusted with their service.
Reviewed Dec. 17, 2009
I received my order. I had only ordered one item. Apparently, it came with a free item. When I saw the statement, I have been charged $4.99 for them to send it to me. It's a bag of junk that I didn't want to start with. They charged $5.99 to ship me my $11.96 item that weighed only a few ounces. That was ripoff enough, but to be charged $4.99 to ship something I didn't even want was ridiculous. Then I was told that I received an email and that I deleted it. I never received an email or I would have canceled the order immediately. So now, in order to get a credit for it, I have to pay to send them the little bag of junk back. It will cost me to ship it back. Plus, I was insulted by the operator telling me that I received an email, didn't read it and deleted it, which I did not do. It was never received.
Reviewed Dec. 6, 2009
I received a paper shredder about 2 months ago. I went to try it the other day and it would not turn on. I changed the outlets and it still wouldn't work. I called the manufacturer and they said to call Publishers Clearing House who I bought it from.
Reviewed Dec. 3, 2009
I ordered two items from PCH and never received them. They may have sent them to the address I was living at, but I no longer live there. They have our new address because I've received a bill stating I owe the money. This is wrong and I will not pay the bill. If they really care about their clients, they should make them sign for their products to make sure the right people are getting them. They turned us into a collection agency. I've ordered a lot of things from them and I would be happy to pay for the items if I receive them.
Reviewed Dec. 2, 2009
I have been trying to get PCH to fix their scratch cards website with no response from them. They state everyone has the same chance at winning there prizes, but how can that be when only certain people can get the cards. I use to be able to play but now, the page just stays blue and to the right of page, it shows me winners. PCH has not even tried to email me back about this. Thank you.
Reviewed Dec. 1, 2009
I have been a loyal PCH customer since November 2003 with a pretty good record as far as ordering items from time to time. I have had complaints prior to this with regards to quality and shipping costs of items ordered, but did not pass them on. This complaint is regarding a package containing 12 oz. of Pecan Snappers, which, by the way, I did not order to my knowledge and cannot eat such candies with caramel such as hard as these are. Impossible to consume. Also, they were broken and appeared to have been subjected to very warm temperatures as the chocolate was turning white.
I was going to ship the carton back to PCH via the post office, but found they wanted almost $4.50 to send it the cheapest way. I am very disappointed in being unable to contact PCH by phone and hope this will reach the proper person(s). The following is on the carton if this will help to identify the shipment. I will appreciate a prompt reply from Publisher's Clearing House with some sort of solution and to see this does not happen again in the future. I would like to return this shipment, but will refuse to pay such shipping charges to do so.
Reviewed Dec. 1, 2009
Just over a month ago, late October, I received a phone call from the staff of Publishers Clearing House informing me that on Nov. 11, 2009 I would be receiving a visit, along with media coverage to present me with their million contest prize check. I also received a form with the info regarding this prize via US mail. I did not receive a penny of the amount specified. I would like to know how they can legally pass this type of info to their subscribers with absolutely no contact to me with a change of decision. They even gave a street by street list of directions for arriving at my home from the middle of town. This is one of the dirtiest tricks I have ever heard of from a supposedly legitimate business. I would like your comment on this matter.
Reviewed Nov. 30, 2009
PCH Search and Win e-mails, goes in an electronic circle and never gets the user registered to win. One is just directed back to the search screen over and over. Just annoying and does not offer the promised opportunity to register for whatever prize they are promoting.
Reviewed Nov. 23, 2009
I am 84 years old and living on social security. I kept getting letters asking me to order. I did order numerous things. I sent a couple of checks and kept waiting for a billing, which I never received until I wrote a second letter. When I received a letter from Clearinghouse, finally, they demanded the total amount of money that I owed. I called Clearinghouse customer service and talked with Debra. I went through all of the things I had ordered along with two things I didn't order. Everything I have ordered has been paid for, and I told Debra to take me off their mailing list and that I don't want to hear from them again.
Today, I got a postcard from Clearinghouse telling me that the microwave plate covers I ordered were on back order (which tells me they have not taken me off their mailing list or closed the account). I still have not received any of the magazines I ordered and paid for. I have copies of all correspondences and checks that were mailed to Clearinghouse. It is my feeling that when they continue sending for us to order things and do not send us regular billings as other companies do, they are just trying to trap us into a big bill, since we have no record of what our status is. I am fortunate that even at 84 years old, I still have a sound mind and I keep good records.
Since I have asked them twice to take me off their mailing list and they still keep sending me correspondence, I have no alternative but to report them to BBB and Fair Trade Commission. I am concerned about other old folks who cannot defend themselves as well as I can, who get trapped into a large billing and then get demands for payment with threats of being turned over to collection. I really would like to get this resolved. They can do it by just taking me off their mailing list, which it is obvious they have not done.
It is true that the order for the microwave cover (which they said was on back order in this card I received today) was ordered, but that was before my conversation with Debra telling her to cancel my account and take me off their mailing list. I get darn mad when I receive more correspondence from them after asking them not to contact me anymore.
Reviewed Nov. 23, 2009
I ordered frying pans. They were low quality. I should have sent them back but I didn't and finally sent a money order with a copy of the bill. I am still receiving letters that the account is past due and will be turned to collections. They want another copy of the letter and money order which I have. I feel like the first time I sent the letter with the bill copy and payment the issue at hand should be over! Why should I use my precious time to correct their mistake three times? I should not have to do anything else. I have done my part already! This has resulted to aggravation and probably a bill that is paid. I will have to dispute on my credit report. This is not fair!
Reviewed Nov. 21, 2009
I have denied their subscriptions. They continue calling and sending bills. They are also sending CDs that I did not order. Now, they are hounding me to send payment. I did not order and will not send money. I just want them then to quit contacting me.
Reviewed Nov. 18, 2009
I received a post card from PCH.com, they’re trying to contact me and warning me if I fail to respond, they will forfeit my eligibility from this notice. Well, there is no such PCH.com/bonus. They say I was eligible for an additional $1,000.00 prize opportunity plus an exciting bonus you won't want to miss.
Reviewed Nov. 17, 2009
A card came in the mail to my house and said, “We’ve been trying to contact you. Go online to ** and put in prize access code **, so I did. And a Trojan virus came in my laptop and the name on it was Todd **, senior vice president. I had a firewall, but one got in.
Reviewed Nov. 12, 2009
I received a phone call from someone saying that they were from Publisher's Clearing House. The phone # is 623-242-1657. They’re asking me a lot of questions like what type of credit card I use most often, my age, etc. My phone number is on the opt-out list, but I was called anyway.
Reviewed Nov. 6, 2009
I was informed that I had won the 2nd prize in the Publishers Clearinghouse sweepstake and my check would be sent via Fed XPress on Friday, 11/6/09. She did not ask for any money to claim the prize, but did not have my zip code or date of birth. I called the number back and after one ring, it says to leave a message. I am not sure where they will go with this, but I was not asked for money or a credit card number but they do have my personal info.
Reviewed Nov. 4, 2009
I ordered Playboy magazine in August 2009 and never received it. I paid by check $15.96. Honor the order or issue refund.
Reviewed Nov. 3, 2009
I, too, received a card others referred to. Many sound like my mother did, which is not reading the "fine" print. The card says "additional $1,000,000 prize opportunity" - not that they have won that amount or any amount. My mother died before PCH was ordered before a senate committee and ordered not to continue the type of mailings they used to do with much fine print and insinuating that there was a better chance of winning with a purchase of a certain amount, usually at least $25, and promise of free gifts. The fine print gave the possibilities of receiving each "prize" and there was always a 1 in 1,000,000 (some huge number) and 1 in 1 chance of getting something valued at $10 or less.
Over the years, my mom gave all of us these "junk" gifts. After my mother died, I found thousands of dollars of cancelled checks made out to PCH and nothing to show for it. She actually wanted someone to be at her appt when she was gone as she was going to have a refrigerator delivered on Thursday. I read the fine print, and of course there was no refrigerator or Thursday or any other day. Places like this rely on people, especially seniors, not to read the fine print. When the senate committee met, family members spoke of relatives losing all of their savings to PCH. Also, people should know that if something is sent to them, unordered, they have no obligation to return it and it is theirs to use or whatever they wish.
Reviewed Nov. 3, 2009
I received a post card about attempts to contact me and stating that failure to respond would result in forfeiture of eligibility for a $1,000,000 prize opportunity. It also provided a prize access code to use but no such website could be found to respond to with this code. Do they ever really award any of these prizes they advertise? The card was signed by Todd ** (Sr. VP).
Reviewed Nov. 2, 2009
I received a post card stating that I needed to respond or I would have to forfeit my eligibility. I went to the website and there was no such website to get on. I'm very disappointed because I was hoping that this was my chance to make a better life for us.
Reviewed Nov. 2, 2009
I continually receive mail from PHC saying a drawing will be held on certain date on NBC. Nothing ever comes of it. I want to make sure that my information that I send to them isn't used illegally.
Reviewed Nov. 2, 2009
They sent me a postcard to claim prize access saying, “PCH is trying to contact you. We urge you to go online immediately to pch.com/bonus and enter prize access code **.” I was upset when there was no site.
Reviewed Nov. 2, 2009
I received a postcard about prize. It said go to pch.com/bonus on net. I could not locate this website. I found only complaints from others receiving the same postcard. Is this a scam?
Reviewed Oct. 31, 2009
I received a post card special online bonus opportunity. Respond or forfeit eligibility to this e-mail address: pch.com/bonus. However, there is no such web address. It would be interesting to know if the printed US postage paid stamp is even real. I have entered this promotion for years. I feel that they skirt present laws and if this company was handling the US Treasury, there would be no deficit. Their contests have 2 and 3-year timelines with small prizes every so often to appease requirements. Please include me in any legal actions regarding this company. I would be interested in IRS investigations and US Post Office studies. The photos of winners are real, but they are for $1000 winners, not million or $10 million winners.
Reviewed Oct. 31, 2009
I received postcard indicating attempts to contact me and to go to website pch.com/bonus. No such website. I was redirected to ConsumerAffairs.com. There should be a law that protects any consumer that responds. Reporting this as a "scam" and perpetrators must be prosecuted to the full extent of the laws of this country! In the event I am charged with any amount by person or persons unknown, I acknowledge that I must be held "harmless" and "not responsible" for any all charges effective immediately!
Reviewed Oct. 30, 2009
I received a postcard in the mail a couple days ago. I decided to go online and see what it’s all about. On the front it specifically said “PCH.com is trying to contact you!” It said, “Claim prize access enter today.” (With my name and address below). Also, on front under my address looked like a barcode and under it said, “I.D. Number: **.” On the back of the postcard it read “warning” in red, then my name and “failure to respond will forfeit your eligibility from this notice!” It said I was eligible for an additional $1,000,000.00 prize opportunity, plus an exciting bonus.
They urged me immediately to go online to pch.com/bonus and “please use the special prize access code below”, which read ** with Publisher Clearing House’s name below it and also signed Todd **- Senior Vice President! Nothing, I mean nothing could I find even slightly pertaining to this ad. What’s going on? I never received any such mail like this and PCH was always on the up and up as far as I knew. I’ve ordered in the past, but not in the last couple years, only entering sweeps. What will come of this? I read other stories similar to mine so I know what I’ve got have to be a scam as well. I never received anything like this before and it’s not making PCH look too good either.
I was emotionally taken back and wanted to respond right away. I happened to get side tracked and got back to it today. When I couldn’t find the "site" and started reading others' complaints about scams, I was mortified! Especially coming from PCH who everyone knows for years! You wouldn’t expect a scam. I’m glad I took time to go online and I ended up here. I am disappointed that someone could actually get away with doing something like this to people. It’s wrong! Just wrong.
Reviewed Oct. 30, 2009
The card is saying they have been trying to contact me. There is no website for it at all. What a scam.
Reviewed Oct. 30, 2009
Yes, I received the same thing as many of the other complaints. Code vW3168. As to many of the mailings I have received, I see they do their homework. As to the place they will be picking up my flowers, it has been out of business for some time. Thanks.
Reviewed Oct. 29, 2009
A postcard said to go online to a website and enter the prize access code w6175 to take advantage of all available opportunities to win. Note: Nothing happened; no prizes, and all even more bogus false advertisement. Solution: Stop it.
Reviewed Oct. 29, 2009
I received a postcard telling me to go to a website that does not exist.
Reviewed Oct. 29, 2009
I received a postcard, requesting my reply. Prize access code was DH275. It seems to be there's no website with this address.
Reviewed Oct. 28, 2009
I received a postcard on October 28. It stated to get online right away to claim the bonus prize. No such site as given in the card. Scam?
Reviewed Oct. 28, 2009
I received still another scam from Publishers Clearinghouse which stated that they were trying to contact me to claim a prize. The instructions said to go to a website and enter the prize access code W6168. There is no such site, and they do this kind of thing at least once a month, claiming now there is a bigger and better prize at the end of each month.
I am tired of their constant solicitation to buy or order things to win big prizes. It's got to stop. We are barely making ends met and have hired credit counselors to help out with the credit card bills. Publishers is one of the many reasons that we have over-extended our selves.
Reviewed Oct. 28, 2009
Address given does not exist! Special online bonus opportunity! It cannot be completed!
Reviewed Oct. 28, 2009
I received a postcard to go to a website; there is no such website.
Reviewed Oct. 28, 2009
I received the postcard with warning at the top, stating "Failure to respond will forfeit your eligibility from this notice!" What is going on? I am sick to death with scams.
Reviewed Oct. 28, 2009
Looking for pch.com/bonus. Not found. I'm sure this is all a big scam! It already cost me a book of stamps and counting to enter!
Reviewed Oct. 27, 2009
I keep receiving stuff that I did not order, it comes with an invoice and a charge for delivery. I called the 800 number to no avail. What do I do? I don't feel I should pay to return this stuff.
Reviewed Oct. 27, 2009
I continue to receive products and bills that I did not order. I'm an elderly with Alzheimer's and I just don't understand. I try to do the right thing, and have been paying PCH nearly $100 every month for products I did not order. My daughter came over and read the small print to me. They said I was a valued customer therefore they handpicked a terrific thank you reward item for customers like me. I kept sending back in my payment and doing what they said to do, all the while ordering another product I did not know I was ordering.
Reviewed Oct. 27, 2009
I got this postcard to contact PCH.com/Bonus with a prize access code. I could not get where it says to put your access code in. Is this a scam? Thank you.
Reviewed Oct. 26, 2009
I got a post card in the mail stating I should contact pch.com/bonus immediately. I did and didn't get anywhere as far as how to use the access code. I think that this is a big fraud/sham. Maybe something should be done about this kind of scheme. I did order something but it will be the last time I do so.
Reviewed Oct. 26, 2009
I received a card on October 26, which told me to contact you at a website with a prize access code. There is nothing at that address for me to use an access code.
Reviewed Oct. 26, 2009
I got a postcard to go to a website and enter a prize code. But there's no such website. I got a notice then a golden ticket packet to return. I feel now I have been wasting my valuable time. I have special needs children, and I was just hoping something good would finally come our way. Thanks for the disappointment.
Reviewed Oct. 25, 2009
I received a phone call on October 24 stating that we won $60,000 from Publishers Clearinghouse. The man wanted to know if I wanted to receive it privately or with people and he also wanted to know if I had a savings account. After telling him that I was going to notify PCH and I hung up and called my telephone provider as I immediately thought it was a scam. She checked and said the call was from Jamaica by a Mr. ** whose box was full.
Reviewed Oct. 25, 2009
I received a mail with a prize access code and tried to contact at a website. But there's no such website. Please warn others of this scam.
Reviewed Oct. 24, 2009
I received a postcard which indicated that PCH.com was trying to contact me regarding a $1 million bonus entry. They gave a website to access and to use my prize access code. I went to the website and could not find any such site.
Reviewed Oct. 23, 2009
I was urged to contact a website on the internet and to use a prize access code. Nothing there. The card was signed by a senior vice-president. I do not wish to be hounded by these people and am writing this as a precaution. Thank you.
Reviewed Oct. 23, 2009
I could not get to this website; it does not exist.
Reviewed Oct. 23, 2009
I have made many phone calls to them concerning a bill they have sent to me. I have not ordered anything from them but they keep on insisting that I did. They say that it is under investigation but yet, I still receive bills and now phone calls. According to them, I ordered in February of this year and owe over $300. I have not ordered from them and would not because I'm living on a very strict income. My husband was injured on the job in April 2008 and was on worker's comp until they settled with him in May 2009.
When you only receive $500 a week then it doesn't leave for any pleasures of life and ordering from them would be a pleasure. How can I get them to realize that I didn't order this stuff and to quit calling and mailing me about the bill? I have not even received a catalog from them in years. The only thing I get from them is a bill and rude phone calls. I got one tonight and when I asked to speak to a supervisor, they put me on hold and then came back and said that they where transferring me to that supervisor but instead they disconnected me. I have been complaining to them ever since March of this year.
Reviewed Oct. 22, 2009
I received notice from PCH to respond at pch.com/bonus which I did. Then there were no instructions on how to use the prize access code which they say that I should use. What is that all about? I am puzzled by the lack of continuity of PCH.
Reviewed Oct. 22, 2009
I received a postcard, which stated I should go to the internet, so that I would not forfeit my eligibility to participate in a prize contest. There is no such website. I went to the internet and found several pages of complaints regarding this so-called "scam," and I am reporting it to you.
Reviewed Oct. 22, 2009
So much junk day after day. Same thing. Do this, do that. Paste stamp here. All I think it's a bunch of ** continuation of all other complaints website that don't exist. It just sends you to more and more buy this, buy that.
Reviewed Oct. 22, 2009
I got the same postcard today that everyone is talking about. No website exists. They are liars, and they're deceiving people, their own customers. Jerks, I am done with them! There ought to be a way to sue them for false advertisement. Are there any honest companies left in this world? I am beginning to think, not! What a sad world we do live in now.
Reviewed Oct. 22, 2009
All of you stop complaining. It's all a big joke. Your chances of winning the big one are one in one billion, seven hundred and fifty million; and you will have to wait until February 29, 2012. Good luck!
Reviewed Oct. 22, 2009
I received a postcard informing me to respond immediately. The card stated it was from Todd **. An e-mail address was given to contact, but when I tried to contact this site, it wasn't existing. At this time, I fear this could have been a scam; and maybe, this could have given my computer problems.
Reviewed Oct. 22, 2009
I received a bill from PCH for Barber Dimes Mint Mark. I have tried to call but every time I am asked to call back, which I did, to no avail. My problem is that I did not receive this order. I was turned down for a previous order so I didn't actually believe this one would go through either. Then I received this bill, saying I am late in making a payment. I live in a mobile home and have had problems with my mail before. Possibly, it was delivered to a neighbor's mail box (they are all together) and they just didn't give it to me or they put it in the outgoing mail and it got lost. I really don't know, however, now I am in arrears with company and I am very upset about this. It shows that I am late on account and I do not know what to do about it.
Reviewed Oct. 22, 2009
I received a postcard from PCH stating stating that, "We urge you to immediately go online to pch.com/bonus and please use the special Prize Access Code below." No such website exists. I am so done with them.
Reviewed Oct. 21, 2009
Simply a duplication of what the other complainants have said. They have covered the whole area in their letters leaving not much for anybody else to add to. I have received exactly the same postcard and instructions as they have. I am writing on behalf of my wife who had a stroke four years ago last October 4. She had been receiving a lot of mailings from PCH containing countless offers of various periodicals. At times, these mailings come with two separate envelopes. She used one if she did not find anything interesting and she had to use the other if she wanted to place an order.
There have been several instances when we had to stay home because she received notices about dates when their Prize Patrol would be coming to our area, hoping (of course) that it will be our house they will be knocking on. Sitting on a wheel chair, there is really nothing much she can do except respond to these mailings and watch TV. The promised date would come and pass and no hoped-for knock on the door. It makes me feel very sad for her when I see the painful disappointment written on her face! We are both seniors living alone in our house. She turned 80 last April 3 and I celebrated my 83rd year last September 13.
Reviewed Oct. 21, 2009
I challenge the U.S. Government/U.S. Atty-Generals' office to audit the PCH to force verification that these prizes are legitimately awarded and the taxes are verified by the IRS as being a match for the stated winners, then to close down the PCH! For many years, PCH has offered different prize amounts to entice the public to order their magazines and other "as seen on TV" type of items. Some, I have bought.
The odds at winning the "super prize" or any amount close to a "windfall" are as astrologically impossible! Greed is the motivating factor in entering their games with PCH as it is with the Lottery. And both PCH and the Lottery continue to entice people to spend money in order to position themselves to "get rich quick," even with the PCH's disclaimer that "ordering items does not increase the odds of winning." I, too, got the same postcard, as have those others stating that "PCH.com is trying to locate them."
Beyond raising false hopes for a fortune in cash, no economic or physical damage has resulted to my self. I cannot say that others have not suffered financially and emotionally for their hopes to get out of great debt with a huge amount of money.
Reviewed Oct. 21, 2009
I received entry code and internet address. The contest entry code was a farce. They were just pulling you into a site in hopes of you making purchases for prizes. All of their mailers are misleading and lead you to believe you have already won or are the only one possible to win by process of simple elimination. The odds never go down though as they should but they do increase.
They have destroyed a complete rain forest with the number of mailers they send out! The postal service is spending twice as much on fuel as they need to transporting all their crap which has my stamp prices going up 3 cents every year. Last but not least, they are over burdening my mail box to the point I have pry the mail out each day! Yes, they do send crap every day if not a the least, every other day.
Reviewed Oct. 21, 2009
I received a postcard in the mail claiming that PCH was trying to reach me. I was instructed to go to www.pch.com/bonus and enter a prize access code in order to be eligible for an additional $1,000,000.00 prize opportunity. There is no such website.
Reviewed Oct. 21, 2009
I received warning notice that I will forfeit eligibility from sweepstakes activity. I tried to contact PCH, pch.com/bonus, but advised no such site. I have followed all PCH requirements and mailings. I don't want to be misled.
Reviewed Oct. 21, 2009
I received post card from Publisher's Clearinghouse to go online for additional $1,000,000. There is no website for this. Is PCH all a scam too?
Reviewed Oct. 21, 2009
I have received at least 4 different envelopes from PCH, have entered and followed all instructions. Have not ordered any products. Now, have a postcard stating they have been trying to contact me in re: of being eligible for an additional $1,000.000.00 prize opportunity, plus an exciting bonus. I tried to go to online and enter the prize access code, there is no such site. I think this is and all of the PCH contests are a scam.
Reviewed Oct. 21, 2009
I got a postcard instructing me to go online to pch.com/bonus. I did that and there was no site with that name I could access. The postcard notice said "Failure to Respond will Forfeit Your Eligibility from this Notice."
Reviewed Oct. 21, 2009
I received a post card to respond to pch/bonus with a prize access code of W3168. I attempted to contact the website, but was unable to and was directed to a different PCH site. Quite disappointing, just another scam. Obvious disappointment and extreme anxiety.
Reviewed Oct. 21, 2009
I received a postcard in mail that PCH was trying to contact me for a bonus of $1,000,000.00. They wanted me to go to a website and enter a prize access code. When I tried to do that, there wasn't a website. What is up? Is this a scam? Is PCH a legitimate company? I have seen that a couple of people had the same code as me, so yeah, it's all a scam. I've been doing this stuff for years now and still hasn't won anything. So yeah, I'm giving up. It's all a scam and a bunch of bull crap. The prize code was W6168.
Reviewed Oct. 20, 2009
I was told, failure to respond will forfeit my eligibility from this notice. What happens now? Is this really another scam. You follow all the rules and you still forfeit everything. I guess it's all a scam to get innocent people to reply. This country is in very bad shape, no jobs, nothing in this country is manufactured here, all is imported, where people could have jobs and should.
Reviewed Oct. 20, 2009
I received a postcard asking me with special code **. No site.
Reviewed Oct. 20, 2009
I received the same post card with a warning from PCH, website does not exist or out of order!
Reviewed Oct. 20, 2009
I received a postcard telling me to go to www.pch.com/bonus. This site does not exist. The postcard said that if I didn't respond, I would forfeit my eligibility for $1,000,000.
Reviewed Oct. 20, 2009
I received a post card in mail that PCH was trying to contact me for a bonus of $1,000,000.00. Wanted me to go to the website www.pch.com/bonus and enter a prize access code. When I tried to do that, there was no website. What is up? Is this a scam? Is Publishers Clearing House a legitimate company?
Reviewed Oct. 20, 2009
I received a contest entry form in the mail which was signed by the senior vice-president of Publishers Clearinghouse. I followed all the rules and included all the stamps and stickers arranged in different places all over the papers that were included in the ad. I mailed the information back to the company within the prescribed time for the $1,000,000 prize. I even did all the things necessary to receive the additional cash prize of $1,000,000.
Then I received a postcard which stated that they have been trying to get in touch with me and were unable to reach me. Todd ** signed the postcard and directed me to an online link, which did not work or at least continued to send me to the out-of-order face page. My prize access code promised me that I would receive an additional $1,000,000 by going to the online site, which does not work.
Reviewed Oct. 20, 2009
I've been cards for the last several months and have responded. Now, you send me a warning card to go to this website to register a prize access code. The site doesn't exist. I don't know what to do about it now. Any help would be appreciated. I've wasted quite a bit of money on stamps, it is emotionally draining.
Reviewed Oct. 19, 2009
I mailed them a check on September 15 for merchandise (sewing caddy) in the amount of $19.96. The check has been cashed, and the sewing caddy has not been received.
Reviewed Oct. 19, 2009
I received post card for failure to respond will forfeit your eligibility from this notice last week. Finally, I went online to do the entry and not able to log in to certificate screen. Very unhappy and frustrated beyond belief. Hope someone can help resolve this internet scam. I still have the postcard, too.
Reviewed Oct. 18, 2009
I received a post card from the Contest Department which states, "PCH is trying to contact you!" It tells you to go to the website for additional $1 million prize. The website does not exist!
Reviewed Oct. 18, 2009
I received a post card with a warning "failure to respond will forfeit eligibility." I went on the site on the card and found nothing. Is this a scam?
Reviewed Oct. 17, 2009
Bonus card asks you to go to an non-existent site.
Reviewed Oct. 17, 2009
My last name is misspelled. Will someone please correct it? I am to a point that I will not be ordering from the Publishers Clearinghouse until this is corrected.
Reviewed Oct. 17, 2009
My true last name is **. I have corrected the wrong spelling of D on Official entry order form so many times that I'm getting so frustrated that I feel not ordering anymore merchandise. Will someone in that great big company correct my name?
Reviewed Oct. 17, 2009
I also received a post card saying, "Pch.com is trying to contact you. Claim Prize Access Enter Today. You are eligible for an additional $1,000,000 prize opportunity plus and bonus you don't want to miss out." This web site does not exist. This is false advertisement. They should not be allowed to do this. I was expecting to receive a prize.
Reviewed Oct. 16, 2009
I kept getting mail stating that I was close to win a prize and they will contact me. I kept sending back all the forms and others with my postage. Last year, they pulled the same gimmick and now seeing all other complaints, I realize they are not truthful and they just want to sell you books and other junk. No real clue on how you win anything even though they claim no purchase needed to win. Last year, they claimed we won a computer prize of $400.00 and you just had to add $400.00 to claim the prize. These people are con artists and should be banned from sending out this garbage mail. If they are selling stuff, so be it but don't lie and say you are surely a prize winner. No damage done but don't raise people's hope if the intention isn't real.
Reviewed Oct. 16, 2009
They say you don't need to buy anything but they make you go though all of them and then if you don't, you don't see the prize you won. I've won a lot and I haven't see any of the prizes. I've won three iPods and haven't seen one of them. It's not fun if you don't get the prizes at the end. I'm enjoying the contest but if I don't get the winnings that means that I needed to buy something first. I had a call that I had won and when she asked me if I used Visa, I said no. She said bye and that was the end and I haven't seen a thing. I don't know if you live in this world but some people won't have jobs and their living hand to mouth, just like my husband and me. So if you tell us we won and it was money or even a n iPod, that's big. I am not too unhappy but I sure could use some good news. But I'll leave it up to the Lord to grace me with what I need and hope you pick my name in the big one. Thank you for listening.
Reviewed Oct. 16, 2009
I received your card regarding the special online bonus opportunity. I have tried all the ways you have indicated to enter my bonus number, but have not been able to do so. Your card states that you have been trying to contact me, however I have no message from you in my voicemail. Thank you for your card.
Reviewed Oct. 15, 2009
I was sent a warning card with a prize access code to go online to www.pch.com/bonus. There doesn't seem to be a site online to access. I am frustrated with PCH and all their many demands to enter their million dollar contest over a year's span. I wonder if actual people do win these contests. I suspect that since I cannot access the above site, that I am now ineligible to win any amount with PCH.
Reviewed Oct. 14, 2009
I too received a card telling me to contact you ** for an additional $1,000,000 prize opportunity with a prize access code. It was even signed by Todd Sloane just to find out you're not really there. I knew it was too good to be true. I never won anything. Who sent this to me and why? That was mean.
Reviewed Oct. 14, 2009
I was playing a scratch off game and supposedly won a laptop computer. I filled out a form then had to order 2 offers. Afterwards, I found out that I had to do a total of 13 orders, one was for Video Professor. Now I am having trouble cancelling the order. Possible excess charges on credit card.
Reviewed Oct. 10, 2009
Got a postcard in the mail from them telling us to go to pch.com/bonus. This was a bogus non-existent site. It told us they were trying to contact us about an additional chance at 1,000,000 bonus. The web address did not exist and when you go to the PCH web site you cannot find a number to contact them about it. I also ordered something that I didn't receive.
Reviewed Oct. 10, 2009
I received several entries in the mail. Sent them all in with no ordering of any products. It said no purchase necessary. Then I received post card wanting to go into email and using prize access code. It would not let me do it. This is a very time consuming scam.
Reviewed Oct. 8, 2009
I have receiving from PCH sweepstake in my email. I was invited to enter and access search win. I have made several efforts to get through but failed. I feel deceived and frustrated. I have false expectation since they indicated the prize is coming to my address with flowers and a wild cash prize.
Reviewed Oct. 8, 2009
Publishers Clearinghouse sent me an email, stating to enter a contest using internet. They stated that no purchase is necessary to enter, so I entered. Now, they are billing $27.49 for something I did not order, and they continue to bill, even though I spoke to someone who told me to disregard the notice. And they still send me letters with fake dates of the time they are gonna come to my house to award me the $10,000,000.
Reviewed Oct. 7, 2009
I have received notification by mail concerning a prize opportunity with a call immediately after. I was given a code concerning bonus, etc. or name would be excluded. No response online, only one mail address they provided.
Reviewed Oct. 6, 2009
I received an invitation to claim Prize Access Enter Today. I immediately went online. I was invited to enter Prize Access code. I regret that the Access info that I entered did not help. I made several efforts to get through, but I failed. Thanks for the offer. I regret that it didn't come up and let me enter.
Reviewed Oct. 4, 2009
They sent me a card to go to a special website, which I did, and there's no website at the address they sent me. I cannot claim any prize. It's all a scam to get you to buy stuff.
Reviewed Oct. 3, 2009
I have been receiving sweepstakes in the mail, in which I filled out their forms and mailed them. Today, I received a warning card and urged to go online and use the special prize access code printed on the back of the card in a black box on the bottom right corner. I went online and there was no place to put the access code, just asking for my name, address, email address and phone number and at the bottom asked to press "next" and a numerous bunch of advertisements for ordering from. So I gave up without ordering anything and cancelled out of the site. I feel scammed. Valuable time spent worthlessly, frustration and headache.
Reviewed Sept. 24, 2009
I was thanked for an order, which to my knowledge, I never ordered. I sent an email saying I did not order a plastic shoe tree, but it was sent to me. Don't you think someone could have confirmed the order instead of just ignoring the email? If I was going to order anything, it certainly would not be a shoe tree. I had to re-tape the package, take it to the post office and it cost me $7.33 plus $.80, total $8.13, to send it back, which I think is very unfair.
Reviewed Sept. 24, 2009
I bought the merchandise from PCH and paid it in full. Now I received the bill that I have a balance of $284.44. I have cancelled checks and mailed it to them, but PCH still said that they did not receive my payment. Stress and madness.
Reviewed Sept. 22, 2009
I received a message on my answering machine from someone saying it was for Connie and his name was David ** from Publishers Clearing House. He stated that my name had been drawn for a $1,000,000.00 prize and that I need to call 876- right away. I was hesitant to return the call but after talking with my husband decided to call and see what the guy wanted.
When I made the call, the man who answered asked for my name and then said he would have to call me back after he got all the paperwork together. That didn't feel right and of course he didn't call back. I feel sure that I have been scammed and that I will be hit with a tremendously high international bill since I looked up the area code and it was to Jamaica. I have been so upset since making that call that I could not even sleep.
I feel sure that others are receiving the same call and I feel totally betrayed since I enter Publishers Clearing House sweeps regularly and that maybe someone has access to the information I'm providing and preying on people. I don't know what economic damage has been done yet since my phone company says they can't do anything until the bill comes out next month but the physical toll has already set in.
Reviewed Sept. 18, 2009
I was receiving mail at my home. Then, when I moved, I did a form with the post office for my mail to start being sent to, but you stopped sending me any mail. I am interested in the sweepstakes and I don't understand why my mail stopped. Please send me my mail to my home or re-enroll me in the sweepstakes.
Reviewed Sept. 15, 2009
Back in May of this year (2009), my wife and I received a phone call from Publishes Clearing House and they left a message on our answering machine asking us to call them. Well, that got us excited because we thought we had won a prize or something. But that wasn't the case at all. They proceeded to inform me that money was due on several things that we had ordered. To say the least, I said, "We didn't order any of the things you are describing here," and she said we had already made a partial payment of $12.48 and another one for $23.96. We never made payments on any of this stuff because we never ordered any of this stuff. Our bank account reflects nothing coming out for anything like this. Yet they say we ordered it and made partial payments on it.
Now I called and talked to several different people at different times. The first time was June 1st, 2009 and this is what they said: my bill has been sent off their main office for review. She also said my name and someone else’s name looks like they got pushed together. Then on June 5th, 2009 I called again on another bill I got in the mail and talked to Debbie. She told me the same thing. Then we received yet another one on June 25th 2009. I called this time and talked to Laura. She said to disregard any other bills and if I get another bill in 8 weeks time, call them again at that time.
Then we received another bill dated July 1, 2009. I didn't want to talk to them anymore, so I asked my wife to call and she talked to Laurielie. Her response was that it looks like your name got pushed together with someone else’s. When I said that this is not the first time you guys have told me this, all se did was apologize. I am tired of the harassment and I want it to stop. Here is a list of what they say I ordered and the prices, totaling to $140.72. In the statement I received today, September 15, 2009, they are telling me that I owe them $116.76 for something I never ordered.
Reviewed Sept. 14, 2009
On Thursday, September 10, 2009, I received a phone call at 8 am telling me that I had won $500,000 in a Publishers Clearing House sweepstakes. I was told to expect a courier to come to my home on Saturday, September 12, 2009. He told the courier would come between 9 am and 12:00 pm. I waited until 12:30 pm and no one showed up. I feel like I was scammed. The person calling me had an accent so thick that I could not understand most of what he said. He said he was representing some law firm, but when I asked him to say it again and again I still could not understand the name. I do not believe that this man represented anybody. The only thing I got was a big let-down. I was very excited and was very disappointed when no one showed up with a check. I was told I had won $500,000. Imagine feeling like an idiot for believing that I had actually won a huge amount of money.
Reviewed Sept. 9, 2009
I received a postcard with warning across top, a prize access code and directions to go to pch.com/bonus. I went there and followed instructions to complete my "bonus" entry form. I was never able to "submit" the form; however, because it appeared to be on an infinite loop that eventually always took me to a page that had in huge letters “important alert, please don't say no again,” and of course from that page there was no forward progress. Using the back arrow simply took me to all the offers again. The same thing happened when I went to the main pch.com website and attempted to complete an online entry form without ordering anything. I finally was able to contact them, told them about the problem, and that the reason I didn't order anything was because I've already ordered what I wanted to and saw no need to order anything else.
Of interest is when I was unable to "submit" my entry, I clicked on a link that offered to try to convince me again with different offers, and then I saw all three of the items I just ordered via mail for $5.00 less than what I had ordered them for! That ticks me off! But mostly what ticks me off is the infinite loop so one can never get to the submit button for the contest entry form! Consequences are my lowered opinion of PCH, the fact that I will be charged $15.00 more for products I've ordered because I didn't play their obnoxious order entry infinite loop game before I'd ordered, and I feel carpal tunnel coming on! There may be no legal remedy to my complaint, but I still want to lodge it.
Reviewed Sept. 7, 2009
ASUS Financial Publisher's Clearinghouse check over $3,000.00 for taxes on win. Deposited to bank account and I wired to Mr. **. 3 days later, check bounced. Now I have to go to court. I saved all paperwork, but I don't know what to do. I am scared. I have no money for a lawyer.
Reviewed Sept. 5, 2009
I had put a computer on layaway for our son before we move to TX. About a month after receiving it, we started experiencing problems. We called the help desk, and after an hour, the problem seemed to be resolved. Well, much to my displeasure, we needed to call again and again. In July, we had the same problem, and again I called the help desk and was informed that my warranty had expired. I asked where was that written, and when told where to look, I found it in extremely small print.
I understand that the computer I bought was a little less expensive, but also, I didn't realize that this was a reconditioned computer. I know I should have read about this more carefully. But at my age and trying to do something for my young adopted son, I thought I was doing something good to help him through school. Publishers should stand behind what they ask the public to purchase.
Reviewed Sept. 2, 2009
I ordered 3 mesh baskets for $15.96. Then you charge me $6.99 S&H. I am to receive a free gift and you charge me $4.99 S&H for some plastic that weighs only 4 oz. This is why I quit ordering. Now I will send these back. Yes, I do not want the free gift and you tell me that you can not pay me back the S&H and I have to pay to return it and track it so that you cannot say you didn't get it. How scam is that? Give your gifts to someone else. Thanks for not caring for anything but the dollar scam! I will return your goods tomorrow and I am not paying for them.
Reviewed Aug. 21, 2009
I didn't get all my order from Publishers Clearinghouse.
Reviewed Aug. 13, 2009
I don't remember the info of address, city, zip but I received a carwash kit from PCH which I did not order so it was sent back. I wrote on the box, “I did not order this, return to sender”. My mailman took the package and back it went. Even though they got their product back, they continue to email me a bill. The package was sent back to them a week after it was sent to me which was five months ago.
Reviewed Aug. 12, 2009
I was told I was a winner of $1000 at Walmart. I never got it.
Reviewed Aug. 10, 2009
Publishers Clearinghouse sent me a statement saying it was a collections place for PCH and that I needed to pay the bill right away. I did not order what every thing they are saying I ordered and I am not paying the bill. Why in the world can PCH keep doing this to a lot of older and get away with it? I have ordered other things from them and paid for it right away so they can not come back and say I need to pay the bill. Please, can someone stop this place from doing this? It is wrong that they are allowed to keep doing this and not paying the price. I am a disabled person and what they have done is on my credit report and I want it off and I want them to pay the price for having this done to me and others.
Reviewed Aug. 7, 2009
Well, I have been a friend of PCH since 1980 (29 years). I have entered all of their contests and have never won a prize of any kind. They continuously change the date they say it started. They have been taken to court and lost their case, with judge telling them that it was illegal to make people buy items from them to be able to enter contests. If you do not buy from them, then they say they cannot award the prizes they are offering. So I believe they just ignore your entry. But if you buy items from them, then they tell you that you just weren't picked to win. I cannot believe in good conscious that I have not been one time in 29 years ever picked to win a prize from them. I have watched people whom I knew over the years win checks from them for under 100 dollars, people who never even entered their contests. There is not that many people in this country to win that many prizes when they have new contests every 3 months.
Reviewed Aug. 6, 2009
I received a phone call today from a Leah **, claiming to be a Senior Customs agent at the Dallas/Fort Worth Airport. Her contact number was 866-. She said that a FedEx package from Costa Rica was in her office and because of the insured value of the package being so high, she had to open it and search through it. I asked her how she got my number and she said it was on the outside of the box. She said it contained a check in my name for $495,000 from Publishers Clearing House.
Leah then gave me a phone number to Lloyd's Bank in New York, which is the bank she claimed the check was drawn from, and a serial number for the check. That phone number was 888- and the serial number given was SB1302-****. I called this number and the person that answered verified the number and said that the check was valid and would activate the check for me. I called Ms. Leah back and she said that due to a tariff of $4950, the check could not be released until it was paid. She then told me that she would email the US Embassy in San Jose, Costa Rica and see if there was something that they could do to lift the tariff. She told me that someone would be calling me from the embassy later in the day.
Within 10 minutes, Mr. Michael ** from the US Embassy in Costa Rica called me. He said he was in the Foreign Affairs Department. I asked him how he or anyone else got my number and rambled on about the US government being able to find out anything about anyone or possibly that Ms Leah had done a background check on me to verify that I wasn't up to anything illegal. He gave me his contact number upon my request for it. that number was 877- ext 0711. After talking to him for a little while, he said he would talk to his Financial Department and see if he could get me some financial aid to help pay this tariff which he claimed was not a US tariff as Ms Leah claimed but was in fact an export tax imposed by Costa Rica.
Michael gave me a number for Publishers Clearing House, 866-, and told me to call them to see if there was anyway they could help pay this fee. I called them and it was the girl there that told me that within a matter of 3 or 4 minutes Mr Michael and Ms Leah had talked and gotten $3000 in financial aid and then emailed her at PCH to let them know as well. So I called him back and he explained that they had to inform all parties involved about the financial aid before telling me. He asked me to try to get a loan or borrow money to cover the remaining $1950.00. Upon my insistence that I could not pay this amount, he had a staff meeting to attend and quickly got off the phone.
I called the PCH person and asked how they got my phone number. She told me that it is easy to look up phone numbers so long as they are not cell phones. “I was on my cell phone, it's the only phone number I have”, was my reply. She then told me that by searching my name they were able to find it and I asked how that was possible since my phone line is a secondary line of my fiancee's account and my name was not on her account. She then got nervous, started mumbling about this and that and then had to get off the phone. So I decided to call all the numbers back to talk to someone, and each and everyone of them had no answer but all had the exact same voicemail message and voice.
The more questions I asked the more agitated and rude they got with me to point where Ms Leah raised her voice to me and told me that I should be more financially responsible about being able to pay the fee. I have since looked up contact info for each of the four companies they named and not one number matches. I have called all for and the answering service picked up for each. I did leave a message with the Dallas Customs Agency and asked them to call me back. In the morning I will call PCH, to inform them of what happened under their name. There were no consequences as I am a very distrustful person and fully believe in the old saying, "If it sounds too good to be true, it probably isn't".
Reviewed July 29, 2009
I received a phone call at 10:41 AM on July 29, 2009 from Karen at **, which is a Nevada area code. She claimed to represent Publishers Clearing House (PCH) and proceeded to state that I had won $1.5 million from PCH. She then told me that I needed to pay $399 in order to receive the money. I informed her that I didn't have the $399 so they said that I could give them the first $200 through a Western Union money transfer to Garfield. I was told that I could then give them the balance of $199 when I received the check for $1.5 million. I was also told that someone was supposed to come along with FedEx to deliver the check, then take me to Bank of America to cash it. I sent them the first $200, then they said that I was supposed to receive my money at 1:00 PM. Now, Karen is saying that I have to pay them the entire remaining balance before I can get the money, claiming that her manager told her that I have to send the full amount first.
I have reviewed the PCH website and it clearly states that not only do they never contact winners by telephone, they do not ask for any money in order for any winner to receive a prize. When I discovered that this was a scam, I called at the 702 number and she informed me that I could not get my $200 back. She has hung up on me when I questioned her on the false information she gave me and has consistently denied that it was a scam upon questioning. Also, when I have called back, she has had other people answer the phone. One man who answered the phone, whose name I do not have, gave more false information. He had called me two weeks ago from Nevada offering a different scam, but never got any money from me.
When I asked to speak to her manager, she gave me varying stories about her manager as to why I could not speak to him, such as that he would have to call me back, that he had left early and was gone for the day, that he was on the road delivering other prizes and that he had gone to lunch. She gave his name as Robert and she said that his phone number was **, but that it was also the phone number to FedEx. This number is not a FedEx phone number, and when the person on the other end answered the phone, he claimed to not even know who Karen is. They still refuse to give me my money back.
Reviewed July 27, 2009
I sent the payment for the product back when I ordered the silicone baking cups. I have told several people at PCH this same thing, but apparently, there is no one there who is capable of understanding English or they just don't care. I have been a good customer over the years, but because I have been treated like this, I will never do business with them again! I will not pay twice for the same product and never again will I ever order anything from Publishers Clearing House!
I am disabled and just surviving each day living with extreme pain and heart problems is bad enough without having to put up with someone who either cannot keep records or is possibly even padding their own accounts under the nose of a manager that is too stupid to realize what is going on; I don't know. I do know that I am tired of being treated like this and tired of being sent collection notices for something I have already paid for! I really do not know how they stay in business since the odds are very good that I am not the only one going through this with them.
Reviewed July 27, 2009
This company has continually been sending me emails, mailings and so forth about sweepstakes writing them in ways as if I won or am definitely going to win. They are stating that they are doing a drawing on television on such date and time. They have not and I have not seen the drawings at all any time they have stated they were going to have them.
They have sent me bills, billing me for things that I have not ordered or received I had purchased something from them a couple of Christmases ago and paid them for those items. Now they are asking for money that I do not owe and trying to damage my credit report with these items. They have no way to contact them and through email they act as they are handicapped to these issues.
I have saved the majority of the letters they have sent me through email which adds up to be an insane amount. They have had my hopes so high at one point telling me my initials were going to win at least $100.00 so many different occasions. I am to the point now where I feel as they should be sued for these letters and lies. I have not seen one drawing on the channel told to be having it on the dates said to be drawing. They are deceiving people and scamming people of all ages. I do think we are all entailed to answers and feel as if they are taking advantage of customers especially elders.
Reviewed July 27, 2009
They've called several times and said that for a delivery fee of anywhere from $1200 to $3500, they would deliver a $2 million dollar prize that I won from Publishers Clearing House. It's obviously a scam. I just thought it should be reported.
Reviewed July 23, 2009
I received a notice of collection for a PCH magazine--$66.36 for a magazine I never ordered or received. I am not sure what PCH magazine even is. I am trying to find someone who will listen, but so far to no avail. It will go my credit report soon. I am unhappy to say the least.
Reviewed July 23, 2009
I actually kept winning on the Scratchers! But when it came to claiming or seeing the prize, my computer locks up, obviously, a glitch. They keep you waiting and lie about winning. This has caused me emotional depression.
Reviewed July 20, 2009
A scam letter with enclosed check for $4,820.90 says to contact before depositing. No return address on mailing envelope, the check is from Bristol West Insurance Group. The only bank name on the check is BNY Mellon, Pittsburgh, PA. It said that I won $86,455.00. It has a Canada stamp on it for postage.
Reviewed July 18, 2009
I was receiving a lot of mailings from Publishers Clearinghouse in the past. It started to get real bad when they started sending me a lot of things that I did not order and then sent me the bills for it after. I tried to call them to cancel and looked on their website to inform them but they keep acting like they can't understand. I got so upset that I requested to be taken off their mailing list and told them to never send me anymore sweepstakes offers ever again. I paid a lot of money for products I did not order and paid over and over for it.
Now, just last week, I received a notice saying that they've placed me in the credit reporting agency and debt collections for another $75.00. I already paid and now it's on my credit report. After I already told them not to send mailings to me, they still sent more and now a bill. I have spent hundreds of dollars on things I never ordered and never agreed to anything like it. After they still kept sending me little boxes of candies, I would send the boxes back, return to sender.
I am not going to pay even though this stupid charge of $75.00 is on my credit report now unpaid, again, for nothing. I figure it is the only way to get them to stop sending me things and finally stop the mailings. This is so unprofessional of Publishers Clearinghouse and crooked of them that I will never trust this business ever again. This company scams off of senior citizens like myself and commits fraud and yet there is no one in the company to help me resolve their mistakes. This is a disgraceful business practice. They did not have my authorization to send me these things in the mail. I feel like I am being discriminated against. I lost hundreds of dollars just paying for the things that I never ordered. This gets expensive; I do not want to pay attorney fees. I just want it to stop altogether once and for all.
Reviewed July 18, 2009
I ordered Rachael Rae magazine and paid by two separate checks. 10 issues cost $48.00. The checks cleared my account at Arizona Federal Savings Bank. I have yet to receive the magazine. I would like $48.00 or the subscription honored.
Reviewed July 17, 2009
I received a mailing for their sweepstakes addressed to Elizabeth **, my 10-year-old daughter. Inside were their usual flyers to purchase things, not terrible however, there were two different flyers trying to sell sexual position tapes and enhance your lovers pleasure DVDs. Did I mention that this came addressed to my 10-year-old daughter. To me this is soliciting ** to a minor.
Reviewed July 11, 2009
I entered the Sweepstakes online, and a week later, I got a confirmation email saying thank you for your order. There's no order number, no phone number, nothing for me to respond to, except the run-around on a website. I finally got to a point where I emailed them and got a response saying return the merchandise (which takes 2 weeks to arrive) and I would have to pay for the shipping to return it, which is probably more than the product. I still don't know how much the alleged purchase is. This is the biggest scam. I promise you, I did not order Knee Hi's and wouldn't there be some confirmation button to submit if I accidentally hit a key? No price, no nothing. I'm so upset I can't stand it! I appreciate anything you can do to help in this matter. Thank you!
Reviewed July 10, 2009
This is regarding a magazine that I ordered but instead was sent a magazine in Spanish. I do not speak in Spanish so how can I understand it? I am trying to contact them to replace it in English. Can you imagine receiving subscription in 2 years? There's no number to call.
Reviewed July 9, 2009
I received a binocular that will not focus, both sides are the same. The parallax will not converge so that you only see one image. They’re pretty much worthless the way they are. There were no instructions on how to return the item. I'm going to go ahead and pay for them. They are only $19 plus S/H. That looks like the simplest way to get rid of the problem. No real hard ship, I’m just very disappointed. They were made in China, of course.
Reviewed July 8, 2009
I have been ordering from PCH since "forever." They have me ordering since 2002, but that is only our newest address. They have sent orders through the mail on a daily basis. Sometimes, there are 2 or 3 a day, and that does not include the daily e-mails. There are the orders, the lotto, and Search and Win. I am always receiving notification that someone in this rural little town I live in with the exact same initials is going to be the next winner. The town has very, very few occupants and everyone knows one another. We sit on the front porch and wave as the cars go by. So far, I have not met anyone with my initials. So where is my $5,000 to $10,000 each week?
I am really tired of them. Who are these people they show on TV? Are they real or actors. It seems that not one person can tell you that they know someone who has won anything from PCH.
My husband and I are on a limited income. We do not get SS but a small pension monthly. Recently, I have been very ill and hospitalized. Due to the amount of medications given, I did not know which end was up or which one was down. I have received threatening letters where they have turned me over to a collection bureau. I accidentally ordered a collection of music twice, but before I could get back to the previous page on the pc, they had already charged me for it. I tried multiple times to contact them in this matter, and I did see the second ordered back without opening; yet they are charging me for both.
I have invoices for the $187.55 plus the duplicate charge for the CD collection. Today, I have tried to go to the url they sent to pay online, but it just reroutes you to the home page or a red alert. It seems they want their money, and you are not allowed to explain the circumstances surrounding the late pay. I think they should have to wait as long as they have made me wait telling me that someone in my area with my initials will definitely win the weekly prize until the entire amount has been dispatched.
Reviewed July 6, 2009
I ordered two mags, National Enquirer and Home Business Entrepreneur. I had surgery, so I owed them; and they sent notice. I paid in full and have made several attempts to get my mags. They told me when I called that my address was changed? Hello? Who are they kidding? They are overseas, ripping off the people. They told me four to eight weeks every time I call. I will never order from them again. They are crooked.
Reviewed July 2, 2009
I ordered a money machine in April from them and never received it or a bill, and they e-mailed me and said I was delinquent on my payment and they were sending me a second bill. I used to live in Cadillac, Michigan and I keep changing my address on their e-mails to my present address, so I don't know if they screwed up and sent it to Cadillac instead of my present address. I don't want it now as I ordered it to give to my daughter for her birthday on June 22. It's too late now!
Reviewed June 30, 2009
I received an email from Publishers Clearinghouse asking me for my payment alternative decision. I had to choose how I would want my payment, if I was the lucky winner of the 10 million dollars. It had to be submitted by July 2nd. So I put in my information, then I was to enter by clicking below, except that there were 4 pages of products they were trying to sell me. I didn't order anything on any of the pages, because as they stated on this email, and everyone before that, placing an order would not increase my chances of winning. Well guess what, I couldn't submit my entry, without purchasing something. I'm not kidding! When I got to the summary page, there was no option but to click on, to submit my entry. So out of curiosity, I went to page 4, and ordered the dragon. After I did that, then the submit entry and order button finally showed up, so I could submit my entry. That is fraud!
I ordered something I didn't want, so that I could hopefully win some much needed cash. Now with all the time I have spent playing their games, and entering their contest, with great hopes, I find that I never had a chance of winning anything, especially since I couldn't afford to order their magazines and etc. What a scam and fraud! I thought they were honest. I ordered a magazine also from them, but all they do is lie and give you false hopes.
Reviewed June 26, 2009
I started falling for their mailings back in 2005. I ordered a laptop from them that turned out to be of no worth. I spent almost 300 dollars (one time payment) for a laptop that on eBay wouldn't sell for 90 dollars. I fell for their joke. Someone with your initials is going to win big! Hmm. I have won nothing, and invested in worthless crap. Nice incentive PCH, keep giving people false hope that someday their name will be drawn and you are going to show up on their front step with flowers and a nice big fat check!
Reviewed June 24, 2009
I order a paint pad; I received only half of the order. I did not receive the handle or the replacement pads as what was in the ad. My husband and I are disabled. We were able to reach high places. As a result, we were unable to paint my bathroom walls.
Reviewed June 21, 2009
I ordered 3 times and the items were of poor quality. I made the 1st payment in full. They mailed it back saying I was due a refund (weird), I sent them a money order. The second order, I split it in 2 payments. I sent it back in March, it was returned as a refund. I sent the other portion and both of them were returned as refunds. In a few days, I received a letter saying it would go to collections so I got a cashier’s check and mailed $43.37 on 5/22, and today, 6/20, I received another letter saying payment is late and they are adding $2.50 late charge. I have not been able to reach anyone to help me and they are threatening to send it to collections.
Reviewed June 17, 2009
This has caused me a lot of stress. I am trying to fix my credit but as a single mom, going to school and having a minimal fixed income, there is no way it will ever get better if these rich people keep getting richer by ripping off the poorest people they can find.
Reviewed June 17, 2009
I got a bill from you for a package I had paid for. You took that check and applied it to one you said I didn't pay for. In 7 to 10 days, I will have a copy of the check, you didn't get, front and back and will send it to you. Therefore, you will have to wait for the copy to arrive. Should this not be the check in question for that product, then I'll check again with the bank. When all else fails, I'll send another check and that will be the end of our business.
Reviewed June 14, 2009
Promises, promises, promises, it is all a fake! They do their utmost to get you to buy junk you do not want or need. This is a lying, stealing bunch. Promise that you have been selected a winner, your not! Trash, junk, awful stuff. No one to contact to return the items to. No phone #, no department to take back returns (illegal). Enter me in your group action law suite, go after the **. I can't keep up with the volume of mailings I have received daily. I ordered one item recently from them and have boxed it up. Now, I am going to send the thing back at my expense. Bad, bad business practice. They lie like rugs. Bold face lies "You've won... you've won." In 5 years, I have not won, they lie and get away with it. Why?
Reviewed June 14, 2009
I started ordering from PCH because I could get things on a payment basis. And from knowing that shipping and handling cost from past mail ordering, I would order now more then 2 items at a time, but with each and every order I placed with PCH, over the last year they shipped each thing claiming (that due to high volume of orders for the item) other product would be sent when back in stock. So the S&H charge of at least $7.00 on all my orders even though I ordered things together, they still charged me for their out of stock problems, S&H for the back orders. At first, I thought nothing of this until after about the 4th order. Never did I receive any items ordered at same time together. Every item I received separately and every time I paid another S&H charge as they send my order one bye one to me. The last time I called and was told sorry, but yes they can and do make the customers pay these outrageous fees of $7.00, even if it is their out of stock fault, not the customer’s. So, all my orders after that was sent back with me paying to send them back. But never again will I order from PCH, and I will tell everyone the way they work and rip off people in an underhand way. And the deal you think you’re getting through them is knowing the deal once you've paid the S&H charges per item!
Reviewed June 8, 2009
It appears that an awful lot of people complain about items received that were not ordered. Include my wife and myself in this group. It seems the complainants did not receive a threatening bill from PCH. We did. We were told that a collection agency would be contacted, if we did not pay for the item we never ordered. They also tacked on a late payment charge.This was all on an account that I had never asked for. The item in question was sent back by me, and it cost four dollars to do so. When my oldest daughter called the company, the girl checked and found they had gotten the item back, and had cleared our so called account, but because of cross mailing between departments, we received this threatening notice. It smacks of a scam in my opinion. They created a lot of anxiety for my wife and myself. She has enough physical problems, and did not need this inconsideration. Like everything else in this world, it seems deceit can go on unhindered. Corporations rule, not governments.
Reviewed June 5, 2009
I was sent a package that I did not order. I am not working and am on a fixed income. I had to return the item and it cost me $7.33 to have it sent back. I can't afford to do this. I would like my $7.33 sent back. This was not mistake, it was Publisher's Clearing House's mistake.
Publishers Clearing House Company Information
- Company Name:
- Publishers Clearing House
- Website:
- www.pch.com