FOLLOW US

Publishers Clearing House
Overall Satisfaction Rating
1.54/5
  • 5 stars
    9
  • 4 stars
    3
  • 3 stars
    4
  • 2 stars
    13
  • 1 stars
    70
Based on 99 ratings submitted in the last yearSHOW RATING DISTRIBUTION

Publishers Clearing House

ConsumerAffairs Unaccredited Brand

Founded in 1953, Publishers Clearing House is a multi-channel direct marketer of value-based consumer products and magazines. The company calls attention to its products by providing consumers entry for chance to win sweepstakes prizes. No purchase or payment is ever necessary to enter or win. Since 1967 the company has awarded over $228 million in prizes and awards. Consumers seeking direct assistance can contact PCH's customer service division, toll free, at (800) 645 9242.

Select stars to rate your experience
Very dissatisfied with the experience
Dissatisfied with the experience
Satisfied with the experience
Happy with the experience
Would recommend to a friend
Last updated: Feb. 17, 2018

1669 Publishers Clearing House Consumer Reviews and Complaints

Filter by:Any
Verified Reviewer
Original review: Feb. 17, 2018

Do they ever really pay out money? I have never seen anyone win, only what they show on TV. I play their games on their site, they say this game you can win $100 or this one you can win $500 or this one pays out $2500 but I haven't even seen $1. From what I keep reading on them, no one has ever won any money. They just want you to come to the site so they can try to see you something. I bought from them one time, they sent half but tried to make me pay for all of it. I tried explaining that I didn't receive everything and they refused to listen. I now just play their games, in hopes of beating the top score, which by the way, I have never even gotten close to.

I had issues with the site freezing but I downloaded a free ad blocker and it helped tremendously but I still can't get anywhere near the top score, I can't even make the lowest of the top scores. I believe they just want you there playing the games and seeing the ads. Yep and they send at least 5-10 emails a day. I delete most of them. I like the slots game and I can play for free so that's all I do. I am not buying anything, I don't expect to ever win anything because I don't believe they pay out anything, through their games or the jumbo prize sweepstakes. For me it's just the fun of playing the slots now. Everything else is a joke.

View more
Be the first one to find this review helpful
Verified Reviewer
Original review: Feb. 14, 2018

Whenever you have only a limited time to finish a game section, the site freezes over and over. Today I had to log out and log back in over twenty times. I had multiple times that I completed a game and got my token score, but the site would freeze up before the score was added. When I would get back in, that game would be back, as if I hadn't already played it. I have yet to be able to complete all games in one day, due to site keeps freezing up. Tired of getting "difficulty loading" message.

Be the first one to find this review helpful
Get expert advice delivered right to your inbox

We try to avoid the fluff and deliver tips and guides that really matter

Thank you, you have successfully subscribed to our newsletter!Enjoy reading our tips and recommendations.
Unsubscribe easily whenever you want
Verified Reviewer Verified Buyer
Original review: Feb. 11, 2018

Very simple! If I order THEY WIN. I enter but NEVER order. Because I want to WIN. When I win $1,000,000 I'll order. They could have so many more winners if they would give away $1000 or $2000 a week instead of $5000 or $7000. Who needs $5000 a week anyway?

4 people found this review helpful
Verified Reviewer
Original review: Feb. 8, 2018

I have tried three different browsers. I get as far as a page that says submission is pending and to click to continue. There is no continue button in any browser. There is a next button where I can buy useless crap. On that page, there is nothing related to submitting an entry. If I return to previous page I still get a message to click continue to submit my entry, but of course, there is still no option. I am quite tech-savvy, but how is it that I cannot find a way to submit my entry in Safari, Chrome or Firefox?

6 people found this review helpful
profile pic of the author
Verified Reviewer
Original review: Feb. 1, 2018

Why does PCH force you to buy their products if their sweepstakes are free? I am disabled and on a very limited income and I cannot afford their items. Frankly I don't want any of them. So done with this.

16 people found this review helpful
How do I know I can trust these reviews about Publishers Clearing House?
  • 1,020,858 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

profile pic of the author
Verified Reviewer Verified Buyer
Original review: Jan. 24, 2018

I have ordered things from Publishers Clearing House before I just paid off my last to cut two accounts. I know how I have all my accounts paid up and they're trying to say I still owe 420 some dollars from two years ago. I'm tired of the threatening letters that they're going to send it to collection and they keep sending me bills. As I explain to them they scammed me before and I've paid for things twice and I explain to them I'm not paying for anymore. I'm all paid up in full. They can send these bills to collections because I know I don't Owe this money.

24 people found this review helpful
Verified Reviewer
Original review: Jan. 16, 2018

You're watching ads in-app and window pops up saying you've won 1000.00 gift card from Amazon, Wal-Mart, etc... After you give your contact info and checkbox to receive text, you find out participation by paying them money is required. Now you've been scammed and get bombarded by salesman as a reminder. I see PCH ads on Consumer Affairs page now. So they've paid y'all off too. Good grief. Oh and you won't win anything on those games either.

32 people found this review helpful
Verified Reviewer
Original review: Jan. 15, 2018

What you read from PCH and what they actually do is diametrically opposed. I receive 3 to 5 email warnings daily with failure to respond will result in forfeiture of any prize money. Almost threatening to begging for an order. I’ve tried it not ordering and with ordering for years, perhaps 40 or more, hundreds of magazines, useless foreign junk easily less money at Walmart and in all cases even with guarantees of winning have reaped a big fat zero.

They work a grey area that’s absolutely fraudulent and to many Seniors they feel threatened if they don’t respond or order something. They continue to be confronted with lawsuits and have a legal staff unmatched by few major countries. These folks are the masters at deception and by simply signing up all your info is sold to their sponsors creating a ton of unwanted mail both in your mailbox and on your computer. They squeeze as much out of you as you let them. They aren’t selling. They are taking and the ripple effect will go on for years. Do something, another class action suit is in order.

View more
40 people found this review helpful
profile pic of the author
Verified Reviewer
Original review: Jan. 13, 2018

I love playing these games, but with all the freezing, it's impossible to win anything. Solitaire games: We have 3 minutes to play. I'd be willing to bet that 2 of those minutes are spent waiting while the game is frozen. When you click on cards to put them up, they end up all over the board and you can't see the cards underneath; you completely lose track of what you're doing... more time wasted trying to figure out what card is on top, and what card goes next.

Keno: Again, with the freezing and the amount and time of the ads, it's impossible to complete 5 cards. The most I've ever gotten was 3. Scratch Offs and Instant Wins: Does anyone EVER win the money advertised as a prize? I feel like I'm playing all day for nothing but tokens. I don't mind losing if I'm losing in a fair manner. I feel that PCH is cheating us out of any possibility of winning. I understand the games are free, but when you're advertising big payouts for winning, then there should be a fair chance of winning, and there isn't. Please fix all these glitches so the games are a little more fair OR stop falsely advertising the possibility of winning actual money.

View more
18 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Jan. 12, 2018

They tell you no purchase necessary. They tell you there’s a chance to win. I fell for it before and now again. If you win, you get tokens. They just keep sucking you in and get nothing but tokens. Supposedly you have entered the sweepstakes but there’s always another email telling you there’s another step. They keep doing their best to get you to order. I am once again unsubscribing. People who need money the most are the ones who get sucked in that’s why WE keep falling for it. The wheel spinning and Et games are just another addition to get started. I don’t believe anyone wins except Publishers Clearing House.

38 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Jan. 11, 2018

When PCH robs you with your earned tokens, what else will they cheat you out of??? I accumulate about 1.2 to 1.4 million tokens a day normally. As I accumulate tokens I keep track of them, at the end of a section I check what they show I have accumulated. OOPS what they show is way out of what it should be. So I have started everything I accumulated at the end of each game and write it down and total with the previous. I then check what they show what my total is. Result - sometimes they add part of it, a few times they show all of it and frequently they show none of it. Tracking the totals over that last 4 days I find they have robbed me of about 100,000 tokens a day. IF THEY WILL ROB YOU OF TOKENS, what else WILL THEY CHEAT YOU OUT OF. Are these people a scam or worse???

37 people found this review helpful
Verified Reviewer
Original review: Jan. 9, 2018

I'm so upset with these people. No one ever wins. I feel like you all are getting paid for us using our internet. Then you say we won something but we got to buy something or go thru all these different things and never finish with the first attempt of winning anything. If you get finish there is still no winner. Y'all post face of employees winning 100 here and there. No no no run it right. I have not seen no one win the big money. They say they legit. Where is the proof. Nothing on TV but your commercial. I'm over it.

26 people found this review helpful
Verified Reviewer
Original review: Jan. 5, 2018

For lack of a calmer demeanor at this moment, I will start with this "screw you PCH". What does a person HAVE to do short of shutting down their personal email to get you TO STOP BOMBARDING ME WITH EMAILS! I have "unsubscribed" 3 times and you still send me upwards of 7 emails a day. I too played and played (no I didn't win either and that part's okay) but realized I JUST DON'T WANT TO ANYMORE. I didn't really expect to win anything and I am cool with that.

But at this point PCH has taken away my right to say no. It is a CRIME by ANY means of the law AND moral society that when someone says NO... It means NO. Don't bother with customer service because you will get NOWHERE with them. They are trained assassins who show no mercy or understanding. PCH you are a violator of the worst kind. You invade my space, my time and my precious moments of looking at my email notifications and seeing "IT'S YOU AGAIN FOR THE 5TH time today". BACK OFF PCH. I DON'T WANT ANYTHING TO DO WITH YOU ANYMORE. NO MEANS NO!!! (By the way did anyone else happen to notice that pch has ads on here too??? Wily savages.

View more
49 people found this review helpful
profile pic of the author
Verified Reviewer
Original review: Jan. 4, 2018

I tried to enter contest online. After several attempts and a multitude of emails from them alternating between telling me I was registered then several more telling me I had to search their product lists again and again (I already searched 3x) to meet compliance with their rules, it was clear you had to order something or enter an eternal search loop w/o a confirmed entry. This appears to be a scam now.

37 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Dec. 27, 2017

Unethical business practices. PCH sent me a bag to cook a potato in, and a bill for $23. Lol. It's a law that you do not have to pay for something that's sent to you without paying for it first. Otherwise anyone could send you something, and a bill. Think about it.

47 people found this review helpful
profile pic of the author
Verified Reviewer Verified Buyer
Original review: Dec. 27, 2017

Yes, PCH is still targeting the most vulnerable adults in our society. Through plays on words and slick looking mass mailers claiming that you may already have WON! Hogwash. My elderly mother-in-law was giving out thousands of dollars each month, because she thought it didn’t matter since she had won $34M from PCH. WE (actually “I”) contacted PCH and demanded that they cease any/all contact with her. They agreed, but never quit. And yes, she still buys their dollar store nut & candy garbage - because the reps assure her that gives her extra chances to win. I’m disgusted! Mailings, and any other forms of contact.

81 people found this review helpful
Verified Reviewer
Original review: Dec. 26, 2017

On December 22nd, I got an email from them saying the prize has been awarded and they are on their way. On December 23rd, they said they hadn't really gotten a matching winning number and the prize was still up for grabs... So look at our products again! They wanted people who were desperate to win to think a miracle had happened and they still had one more chance to win.

63 people found this review helpful
Verified Reviewer
Original review: Dec. 23, 2017

Is PCH using our computing power to mine for cryptocurrency? While using my smartphone and/or iPad, the contests move right along. While on a computer, everything is at a snail's pace. It takes forever to load games and play. No, it is not my computer nor my internet connection. I am an electronic tech and am very savvy about computers, Windows, iOS, etc. The most likely explanation for the slowwww computer gaming is that PCH is using our bandwidth to mine cryptocurrency in the background. BTW, not the issue here but been Pch'ing over 40 yrs and never won a thing.

67 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Dec. 23, 2017

I've been entering since 1978. I have won nothing, I would be better off playing the lottery. If I had the money I spent on stamps I would have quite a bit of money. I've also entered online and you can never get thru all the pages to finally enter. It's a scam, The government should put a stop to junk like this.

66 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Dec. 21, 2017

I've been playing the games... Never win any money, redeemed the tokens to enter for prizes... Nothing. I'm up to almost 7.5 Million tokens, but have never hit any money. Did order a few things... pretty cheap goods for what you pay. Shipping and handling price it out of the market. Will NEVER order anything again. Don't waste your money! Play for fun only.

46 people found this review helpful
profile pic of the author
Verified Reviewer
Original review: Dec. 2, 2017

I’ve been a “customer” of Publishers Clearing House for years! Easy payments, but all their products are super expensive for cheap workmanship and sometimes defective products. Trying to get their customer service to do anything is a joke! The shredding scissors, OMG! NO don’t buy anything from PCH! You can enter without purchasing but you have to read the fine print. I’ve never won anything from them... Are the people that win real? That’s an interesting question... Happy Holidays!! Be aware! Be smart! Be good to yourselves!

78 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Dec. 2, 2017

On VIP scratch off games - I've played 3 games several different times and it says I have to do two more to "unlock" for the big try. The short of it is I can do the last three games but cannot do the first games - hence - it refuses to accept the selection. I just sit and look at no action! Holy cow I just might be a big winner without a chance to claim it (smiles). Can I get an email on what to do!! I have faith cause I won before. Let me know what I am doing wrong. Keep the contests coming. Play every day and mail every entry.

32 people found this review helpful
Verified Reviewer
Original review: Nov. 25, 2017

I have been on and off this site for over 3 years now. I am a relatively active member, a few million away from Diamond level status and yet over all of those 4-5 hour nights I have only received a $5 check in the mail, yes a $5 check! It costs nearly that much for me to drive to the bank and back, and not even worth giving them my bank info over. That right there put a fire in me to QUIT playing the site for hours at a time, it's not worth it. The rate of money they pay out for the amount of ads I've watched is ludicrous. I'm sure they've made hundreds if not thousands off of me in ad revenue, and I get a $5 check. What a crock. Stay away and don't spend more than a few minutes a day filling out stuff, it won't make a difference.

61 people found this review helpful
profile pic of the author
Verified Reviewer
Original review: Nov. 25, 2017

I just started playing PCH, and love it! I've so far won $10, and play every day, and there's reasons that they State, and let me tell every reviewer out here buying, so I purchasing will not increase your chances of winning! If you're called, or that you have to buy something to win or get in a sweepstakes It's a scam! Let me repeat a scam, you don't have to purchase anything, and my experience thus far, is the games/apps are easy, though they do have some accessibility issues to work on even on PCH.com. I love it!

Yes, there are PCH scams out there, and used to be by mail, this is why they now State and it's by law! They have to State buying will not increase your chances of winning. So, you should not have to pay for anything, or purchase anything to win, and you know the odds of winning or something like 1 + 1 billion some odd number like that! So yes it's pretty high! Pretty high in the fact that you may or may not win, I will come back and write another review or update this review as time goes on, and as I keep playing. I did however purchase one thing off of there, $31 total, and actually I love it. It's it iron pan or an iron grill, it's pretty nifty!

View more
19 people found this review helpful
profile pic of the author
Verified Reviewer Verified Buyer
Original review: Nov. 16, 2017

All you get is tokens no cash. And I got a call last year said I won a prize. Patrol was on their way but I had to go to Walmart and send 2500 cash for processing fees before they arrived. What a joke.

48 people found this review helpful
Verified Reviewer
Original review: Nov. 15, 2017

Playing the PCH games for a long time and never win a thing especially the low income and people below low income so they can stop struggling and the rich or above low income people not as much. I have been playing the PCH games and everything else since my daughter was in my belly and now she is almost 4 years old.

33 people found this review helpful
Verified Reviewer
Original review: Nov. 15, 2017

I've been playing the instant win games now for about 5 months and redeemed thousands of tokens and I have WON ABSOLUTELY NOTHING. How can they continue to fool people so much? I am totally disappointed in Publishers Clearing House.

53 people found this review helpful
profile pic of the author
Verified Reviewer
Original review: Nov. 13, 2017

Publishers Clearing House claims they are not a scam. Annex and I filled out everything on time for a year. We were sent a letter saying somebody in my very neighborhood with my initials would definitely win. We were sent another letter saying that the Prize Patrol was definitely coming to my neighborhood and somebody with my initials had definitely won. Needless to say it never happened. Isn't that false advertisement? They told me someone with my initials in my neighborhood won and it never happened.

74 people found this review helpful
Verified Reviewer
Original review: Nov. 5, 2017

I have been dealing with Publishers Clearing House almost 3 years. I have bought several hundred dollars in junk from them mostly because I was led to believe I would win. Please don't waste your time and money on this. They continually change dates on which the award for sweepstakes will be given. People if you do not live in one of the States that sued PCH for misleading customers with their e-mails which they continue to do, you will not win each time they claim to be awarding a prize. It's in one of the States that have to pay legally millions because they were sued, unfortunately I am in VA which did not sue and believe me when I say they have awarded all around this state but never here. Go figure. If you do get lured into the game don't believe in the payment plans offered for buying from them as when you go to pay the option for monthly payments are not there. You have to pay all or nothing.

58 people found this review helpful
profile pic of the author
Verified Reviewer
Original review: Nov. 1, 2017

Im 68 and a cancer survivor this year. Ive sent things into PCH for about 50 years. I always try to buy a few things, try to pay on time, even though now it's getting harder, since Ive lost half my income because my husband in nursing home on hospice. This year I tried the online a few times. But the begging for me to get stuff, and the stuff is really cheap. Does anyone really win, or are they just hired actors. I could act for you too, cause I need the money. After reading the reviews I think Im going to have to stop. My fixed income is hurting. Sorry. Ty for games although no one wins.

59 people found this review helpful

Publishers Clearing House Company Information

Company Name:
Publishers Clearing House
Website:
www.pch.com

ConsumerAffairs Solutions for Business

Schedule a demo

Follow us

Inc. 5000 Award

Your use of this site constitutes acceptance of the Terms of Use

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

The information on this Web site is general in nature and is not intended as a substitute for competent legal advice. ConsumerAffairs.com makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof.

Copyright © 2018 Consumers Unified LLC. All Rights Reserved. ConsumerAffairs Privacy Policy. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.