Publishers Clearing House Reviews
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About Publishers Clearing House
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Publishers Clearing House is a direct marketing company that markets magazine subscriptions and some merchandise, including kitchen gadgets, with sweepstakes and prize-based games. Its casino-style games include slots, keno, quizzes, scratch-offs, solitaire and others.
- Daily sweepstakes
- Friendly service
- Free to enter
- Marketing overload
- Slim odds
Publishers Clearing House Reviews
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Reviewed May 13, 2008
Received a call from a person who said that he was with Publishers Clearing House and that I was the winner of a Mercedez and a check for $540,000 which they wanted to deliver to me. I asked him his name he said it was David S. From his accent he sounded like he may have been from India or somewhere in that part of the country. I asked him where he was located and he said New York. From the best of my knowledge PCH is not in New York. I started questioning him further and he said he was forwarding the call to his supervisor. He did not identify himself but that he wanted to deliver car and check to me. At this point I told him this did not sound legitimate and hung up
No economic damage as I hung up on him before this went much further
Reviewed May 12, 2008
i ordered blue and black roses and received pink ones when they bloomed i payed extra money for rare roses and got everydayones not what i wanted at all!!!
my garden is all out off balance!!!color wise!!!!
Reviewed May 10, 2008
I ordered 2 pieces of merchandise in January. A purse and a multi band radio. Radio arrived in February 2008 purse will arive in 2 weeks. the invoice had no remit address. Waited for purse. never came. Received a late notice with address on March 4th 2008. with a late charge of 2.50 Sent check less the late charge. (cannot pay with no address!)
April received another late notice. Contacted credit on letter. I was told they never got check. I stopped payment sent another check,April 4th 2008 again for 14.95 I feel the late charge was their fault because of no address.
May 9th recieved another late notice. called credit again. I was told that they do not accept checks if they do not pay complete bill. Also found out purse will never come, was NEVER available! As of today May 10th I have paid by debit on line. Including the late charge. My intention is that since I feel that PCH has no remit address on the first bill so that they can setup a late charge to raise the bill and complicate the rip off by not posting either check. If those checks are ever presented for payment I intend to sue them in small claims court.
Two stop payment cost each $12.00.
Reviewed April 26, 2008
When I entered Publishers Claearing House contest in 01-2008 I did so in good faith. I have from that time until the present recieved nearly 1200 junk emails, many misleading, others plain dis honest. I am disgusted, fed up to say the least, I will never again enter any type of contest and especially not one of Publishers Clearing House!
I have had to deal with up to fifty junk emails in one day and nearly 1200 to this time generated by the entering your contest.I do not want to deal with this evey time I log on to my email. I preceive this as a violation of my trust.
Reviewed April 25, 2008
On January 3, 2008 I purchased through Publishers Clearing House a One Touch jar opener. I e-mailed the One Touch company and they said I should get in touch with PCH. I got along fine with it until a couple weeks ago, when I tried to open a jar of pickled beets. One of the jaws that clasp the lid as it is going around broke off in the process. The item was paid in full on Feb. 1, 2008. Will you replace the jar opener for me?
Reviewed April 24, 2008
MR.KING called last thursday on celluer phone ask me to send him 600.00 dollars for the irs speacial stamp that for this large amount of money that I was to reveire he also told me to send two pople two differnt amount of money frist was for person 170.00 and other person 140.00 this money shipping handleding
ON 4/23/08 MR.king try calling at 10:30 pm but I didnot awsner my phone also I would like see if can get my money on this spam I didnot MR. king call me again
Reviewed April 24, 2008
some time a go I reveire a phone call from mr.king saying that had a large sum of money in ths sweepstakes callpublishers clearing house the thing that me mad was that ask for a large sum of this trasaction also money differnt people in differnt parts of the of the usa and kington jamaica he getting on my last good nerve with this
he even curse me out becase I would giveany money that he ask for Iwant him to stop calling me at all hours of the night about giveing him money for I that is areal spam
Reviewed April 21, 2008
this person mr.brown and some other people telling me that I have just won a large sum of money in this sweepstate called publishers clearing house by phone he keeps calling for large sums money for differnt things.
I WANT THEM STOP CALLING FOR LARGE SUMS OF MONEY THAT i am not gving to him
Reviewed April 16, 2008
I was sent e-mail to pay for my subscription for Better Homes & Garden. I paid $22.00 for magazines thru Publishers Clearing House. This was done quite some time ago. I paid with a Visa card on line.. I have not rec. any magazines. I no longer trust Publishers Clearing House.
Reviewed April 12, 2008
I now receive 30 to 60 unwanted emails and even phone calls every day so I must now spend an hour or more every morning unsubscribing or opting out of these offers. This has continued for more than three weeks with no end in sight although I have complained to PCH. If you enter their contest the chances of winning are so remote as to be beyond consideration. However you can depend on your email and other personal information being broadcast to spammers and scammers.
Reviewed April 8, 2008
twice now i have recieved a email from them stating that i have purcahesed items and subscriptions i did not ordered. i have emailed them back with no response. i did not know that they even sold jewelry. let alone that i ordered any.
Reviewed April 5, 2008
Received a phone call, Saturday April 05, 2008, approx 1: 00 PM, a female claiming to represent Publisher's Clearing House. Claimed I was one of the top 500 winners for top prizes. Had me select my first & second choices. Said I had already won 48 months of free magazine subscriptions, all I had to do was pay $3.95 per subscription. When I clearly stated that I WOULD NOT PAY ANYTHING, the phone line went dead. I tried to call the return number several times, but the line was always busy. The caller was always pleasant, friendly, had my name, address, asked my age & occupation. Obviously, when I clearly stated that I would not pay anything, she ended the call and moved on to the next name on her list.
Reviewed April 4, 2008
I have been a customer for many years. Have been entering their sweepstakes all along. My problem has happen twice. Once last year and now this year. Alot of sweepstake state that the rules for entering have to be follow exactly. One this sweepstake,Super Pick Millions, It states that in order to validate the entry I have to transfer the Authorization Stamp. The problem is that there is no such stamp in the package. They make you look through all kinds of flyers that are selling something. Yet there is no stamp.
Reviewed March 26, 2008
Way back in early January 2008, I ordered a cooking microwave set, item #541L41 at a cost of $24.45. I was told this item would be shipped within 2-4 weeks. On Feb. 14, 2008 I received a bill for this item and I paid this bill but still had not received the item. At the beginning of March I phoned Publishers clearing House and was told the item is very popular and has been back ordered but I should receive it soon. It is now March 26, 2008 and I still have not received the item I ordered. I realize this is not that much money, but isn't there a law that says when a company sells a product to a customer, they must produce that product? I have been waiting over 2 months and have not heard anything from this company and have received nothing from them except more flyers trying to sell me more of their products. I want either what I ordered, or a full refund for the amount I paid along with an apology from Publishers Clearing House.
None, just lost time waiting for my delivery of what I ordered.
Reviewed March 26, 2008
I got sent to this collection agency after paying my bill to publishers clearing house. There is no one available to speak to in person either here or at PCH.
Just trying to establish good credit is hard and being sent to a collection agency really hurts a person.
Reviewed March 26, 2008
I feel like I have been taken advantage of by this company. I truly believed the more I brought, the better chances I had of winning. The PCH is banking (literally) on individuals who buy from their ads. You never win anything, and I believe this is nothing but a scam. I have never seen packages come so fast. I live on a fixed income and never thought for a minute how was I going to pay for these items. I thought they would be great christmas gifts. My son made me send packages back to the company. But I did pay for a few and I have the cheques they cashed. Also I have a list of all the items I sent back to the company in 2006 and a list, cheque numbers for the things I did buy, plus the ads of things.
I sent a letter to PCH and explained my accounts where paid in full that I do not owe them any money. Then all of a sudden, I keep getting bills demanding prompt payment for stuff that I sent back in 2006. That company was North Shore Agency Canada. I also sent them an email to the collection agency back in Aug. of 2007. Sent them a list of things I sent back and a list of things that I paid for. To this day I still receive bills for prompt payment on merchandise that I already sent back in 2006. The last bill I received from them I was not a happy person as the letter told me to be realistic, as I don't get something for nothing. Is that what I'm trying to do by not paying this valid debt? I asked them in my letter if they weren't tired of sending me these bills that I don't owe as I was getting them in the mail. Last bill they sent me was due March 2, 2008. I just got tired of getting them in the mail. Some I threw out and most of them I kept. I find this very aggravating.
Reviewed March 22, 2008
I recently submittd my name, address, etc. to the Publishers Clearing House Sweepstakes. I have already submitted a complaint against a company called Ivory White, one of PCH's advertisers for advertising a free trial of their product, then billing me for it. Now I am being inundated with magazine subscriptions and being billed for them, even though I've never ordered them and never heard of a couple of them.
Reviewed March 20, 2008
This is a joke-- They keep emailing me to be sure to enter my chance to win but you can never just simply enter!!!! You go through all these ads and never get entered. Its a BIG JOKE! This is not the same Publishers Clearing House my folks used to enjoy.
Reviewed March 18, 2008
A Sgt. Hagen called and asked if I remembered filling out a form for Publishers Clearing House in September. After telling him that I wasn't sure I did, he indicated that I had won $600,000, and he would need it to be verified with the Port St Lucie police department before going any further with me. Then he would need insurance money to send the check. The local police department did call and indicate they were investigating this.
After looking Publishing Clearing House on line, I decided that I would not send any money as they advised. PCH indicated that many people were using their name and collecting money for insurance and that PCH would never collect money for such insurance.
No money was sent. After having sent money numerous times, I did not want to lose any more to scam artists with promises of riches.
Reviewed March 17, 2008
I called to cancel a subscription to Soap Opera Digest (which someone in the Publisher's Clearing House company sold to my mother, who is 82, a 5 year subscription). My mother sent a check in for over $200.00. That I find appalling, who sells a senior citizen who lives on a Social Security check a magazine for 5 Yrs? I called and spoke with a Dawn who would not give me her last name. I WANT TO TALK WITH A SUPERVISOR! I canceled the magazine and I would like my mother's money refunded. I will not wait 6 - 8 weeks. You didn't wait 6 - 8 weeks for my mother's money. Please have someone with authority contact me.
Reviewed March 11, 2008
never received soap opera digest which was paid in full in the amount of $14.96. Check was cashed by publishers clearing house.
Reviewed March 10, 2008
Like so many people I fell for the PCH hype of being a "winner, maybe today!" What a laugh.
Although they stated no purchase was necessary, they showed pages and pages of things I could subscribe to like magazines and other such things. I finally clicked on one just to get to the end of the darn thing. It was Ivory White. It turned out that although Ivory White was presented as a FREE TRIAL, it wasn't free at all. They sent me a package of the Ivory White stuff which I assumed was the FREE TRIAL. I didn't think I'd use it so I threw it out.
Imagine my surprise when I got my statement today showing I had been charged for $78.41. When I called I was told only one box was the FREE TRIAL, the second box was the real thing. Evidently when I submitted my credit card number it authorized them to deduct that amount from my checking account automatically. Not only that, now I was told they had signed me up for future shipments!!
When I called today, the customer rep told me they could not refund my money, as I did not send back the product. I am going to get in touch with the Better Business Bureau as this sounds like a real bait and switch operation.
Reviewed March 8, 2008
I bought the English leather waist bag. I am using one of them and the zipper on one pouch gets caught and has ripped the plastic inside and continues to get caught.
Reviewed March 7, 2008
I signed up for the weekly millions and I signed for a Diabetic Cooking Magazine. They sent me an invoice and after a month sent me a magazine. I tried and tried to contact Publishers at no avail till their Customer Service sent me an email. I sent a cancellation notice to that address numerous times and was to get trough since mailer returns my mail as going to a non-existing address. I cannot find any phone number to contact them in person. They do not have any number on their web page. Please help me. They have ignored my request. I have a history of dated e-mails.
Reviewed March 7, 2008
March 7, 2008 Received this date a box with 2 rollout gardens costs 52.41 This person has no record of such an order and other than mail cannot contact publishers house or return the product. We do not want the product.
Reviewed March 6, 2008
I just want to know why you send so many letters stating that you need to send them in and when I order something it takes monthes to obtain.
Reviewed March 6, 2008
I was told no purchase was necessary, Then I was prompted to buy a $1 item. I got a credit card bill of over $100 and a $50 over-credit limit fee.
I am in the real estate and mortgage industry have had very little results over the past 2 years. I have several diseases like diabetes and no health insurance. I pay cash for all med expenses. These PCH charges are devastating to me.
Reviewed Feb. 27, 2008
I received a call from a female allegedly from Publisher's Clearinghouse saying the there were 5 people that were drawn from millions. The first time I picked up she hung up on me, so I called back and it went to an answering machine. I kept calling back until finally she answered. "Publishers Clearinghouse, can I help you?" I asked who it was, and she hung up on me again. I kept calling, and finally she picked up and explained--then told me that I won a Geneva watch, no expenses. Then she started going into how I also won 4 free subscriptions on the magazines of my choice.
When I told her that she didn't have to worry about explaining the magazine, that I just wanted the watch, she hung up on me again. After two more tries she answered again and told me that if I ever call her phone again she would rip my *%$@ off and shove it down my throat, and then hung up. Her telephone number is 310-844-7316. If anyone figures out who this was or if there were any actions taken, I'd like to know.
Reviewed Feb. 27, 2008
I called Scott who said to deposit a check in my bank without any questions, secretly--and then to call him back after I deposited it to get further instructions. I said I could go to the bank today. I Googled for PCH scams. I called PCH, and they said it was a scam. I decided to file this complaint with you. I did NOT go to bank to deposit the check.
Reviewed Feb. 27, 2008
I received an entry notice on-line. I did not follow all the way through it, and all of a sudden I am receiving magazines I have no interest in. Baby magazines, fishing magazines, people magazines. I cannot afford to pay for 10 different magazines I will not read. I have no children. Why would I need a magazine for babies? I do not fish.
I have a lot going on in my life at this moment. I am going though a divorce after 27 years. I do not want any magazines delivered to my home any more.
Reviewed Feb. 27, 2008
I am writing on behalf of my 84-year-old grandmother. She is absolutely consumed with Publishers Clearing House. She missed Thanksgiving at my house thinking they would be arriving at hers. She is on medication, and when they send her misleading and very confusing mail pertaining to her "winning", she has to take a nerve pill. When she knows she didn't win, it hurts her feelings to the point she cries. This week she has cleaned her house and is planning to bake a cake for the people. They have her convinced she will be the winner. Fortunately she hasn't purchased much. As far as I know she hasn't had any problems with them re-billing her or anything of that nature. I am concerned for her health, both physically and mentally. She has a heart condition and is a very nervous individual. She is so very sweet and very trusting and vulnerable.
I always have to look at this stuff from them and try to figure it out for her. It is so confusing and misleading.
What PCH does and how they do it should be against the law. I know they have been in trouble before, but from what I have read, they really haven't made the changes legally, that were required. I don't know what to do. Thanks.
Reviewed Feb. 27, 2008
Last year I received from Publishers Clearing House two CDs that I never ordered, followed by an initial invoice of $29.17. I wrote them a letter stating that I never ordered those items and that I was keeping them at their disposal to pick them up. I then received a reminder, and finally I received a delinquency notice with a request to pay $31.67. (The difference of $ 2.50 would be for late payment !) Today I read on Consumeraffairs.com a total of 8 complaints from people that are having my same experience with this company.
Reviewed Feb. 26, 2008
I have been playing Publishers Clearinghouse Sweepstakes for about 20 years now. In 2007 and 2008, I received several emails telling me that some one with the Initials C.D. in Scottsdale Arizona was going to be a winner and that it could be me if I would only respond to the bulletin they send by the deadline they also stated. I work from my home, I am on the computer all day long and sometimes into the early evening hours. As soon as their emails come in, I respond to them as directed to do.
Again, this week the week of February 25th, I received the same email. I have checked all the winners they have listed since the very begining of the sweepstakes (the very first winner ever) and I see no winners for the year 2007 or 2008, in fact the last winner they have listed was back in 2005. I also get emails that tell me >Respond to this Bulletin by the deadline stated and you -- Charles ... -- will receive a valid SuperPrize Number that could win you $5,OOO.OO a week for the rest of your life<. I have a super prize number they told me would be good for as long as I play Publishers Clearinghouse sweepstakes. Now it sounds like I no longer have that number and they intend to issue me a new number. Even though they say that there is no purchase necessary, and even though I do not order anything online, I still get harrasing emails from companies they have listed for services I don't need, didn't apply to or had any interest in.
The unwanted emails from service company's colleges, and other companies' has taken my email in box from 20 to 30 emails a day to over 50 and sometimes as many as 100 emails a day. It takes time for me to unsubscribe from all the unsolicited emails I receive from Publishers Clearinghouse clients, and time is money. I have fallen seriously behind in my work and its getting to be more then troublesome. I have searched and spent days trying to find a contact email I could write to at Publishers Clearinghouse and I have yet to find one so I have no way of complaining to this company about their unsolicited client emails.
Reviewed Feb. 26, 2008
PCH continues to send me e-mails making it seem that I am a winner and all I have to do is re-submit my entry and every time I try it says that an error has occurred and that they apologize. I've even tried ordering a few things that they offer online and it still tells me that an error has occurred. I've been teased about winning for many years by PCH and have never won a dime! This is a cruel thing to people like me that so desperately need the money and hope to win.
I have had much anxiety about this company building up my hopes and dreams of winning for years and only to be once again disappointed and depressed.
Reviewed Feb. 22, 2008
I got a call saying I won money. Was told to send the $1000 to pay for insurance so they could mail the check. They gave me a phone number to call (876-878-5678) and to ask for Peter Roswood. The person stated they represented Publishers Clearinghouse. The man was able to give me all my personal information down to who my vehicle is financed through. When I asked how he got that info, he said he was gonna put me on hold. I was never on hold because I could hear him telling people in the background to be quiet. I could also hear him walking around. He told me he would call back the next day at noon.
I called the phone number he gave me, and it went straight to a voice mail box with no business name stated. When I told him to take the $1000 out of my winnings and mail the remainder, he said he couldn't because the check was already written. He told me he got my info from Wal-Mart. I know this is a scam, and I am not even gonna respond to such absurdity.
Reviewed Feb. 21, 2008
I have received 2 emails from a Maryann Carter: email address, pchclaims.1234@gmail.com Tel# +447045734396, Sweepstakes International Program Contest Department, Publishers Clearing House. However the email address that shows in the "from line" address line reads: Harley Hightover. Is this real, or a scam?
I emailed them back and told them I was contacting Publishers Clearing House. Thus far there has been no response.
Reviewed Feb. 21, 2008
My wife Sheilah is not capable, health-wise, to receive any more correspondence from Publishers Clearinghouse. She is under extreme health problems, due to MS and is incapable of completing any forms, purchasing items, not completing questionnaires. In addition her age and mine (85) is no longer able to handle all the chores. We are waiting for entrance to a disability facility.
Reviewed Feb. 21, 2008
This company continues to request payment for an item we never ordered and never received. I made them aware of such, at least four times, yet they continue to send bills and threaten to continue collection activity-- completely ignoring our explanations.
Reviewed Feb. 21, 2008
I get daily reminders to participate, promising that someone in my area with my initials is a guaranteed winner. All they ask is for you to verify the address information on the page, and you will be registered for the next daily drawing and for the grand prize. Every time I try to access the confirmation, they send me to many sales sites. I am a poor person and cannot afford these things even though they promise that no purchase is necessary to win. Well, if nothing is ordered by the time you go through many sales pitches, they say you are almost done; then on the last page they show you a page that says this site cannot be accessed. I think that is cruel and misleading especially coming from a company that claims to have absolute integrity.
I believe that by the way they word these emails they are promising a sure win. That is cruel and unethical--just think of the elderly who purchase these items thinking they will win! That is despicable.
Reviewed Feb. 16, 2008
I tried to fill out the forms to get a chance for the PCH giveaway contest and it's impossible to get it completed and submitted!!! I even ordered to magazines but still, page after page of questions came up and finally one came up that wouldn't even let me off it! They wanted a cell phone number, and I don't even own a cell phone. I tried filling that in with all 9's but that was not acceptable. So how does one finish completing the entry form online and have a chance at winning if they won't let you off a page?
Reviewed Feb. 15, 2008
I received a letter from Frank Thomas, VP, Prize America, of Publishers Clearing House. The letter said I should contact John Crawford at Cust. Serv. at 1 778 858 3374 to start claim process. A check for $4,850 was enclosed with a check from Intelicoat Technologies at 28 Gaylord St. in So. Hadley, MA 01075. The check was drawn upon 1st Union Nat'l. Bank in Chapel Hill, NC 27514 dated 02/08/08. Intelicoat Tech. has a normal business-looking website, and 1st Union Nat'l Bank was merged w/Wachovia Corp. in 2001. I discovered a lot of information, but it IS a scam between banks, tech. co. and PCH.
No consequences; I will shred the check tonight but wanted people to know. How can banks and tech. coating companies get involved in this? Don't they have enough real business?
Reviewed Feb. 15, 2008
I received a letter saying I won $45,000. They sent me a check for $3,820.00. It was a good check, I even called the bank. I was told to deposit it and I was to send the money to pch and they were going to send me a check for the $45,000. My husband told me to call the district attorney and talk to them. They asked me if I had used any of the money and I told them my bank had a hold on it for ten days they told me to call the attorney general and Canada. I was told that it sounded like a Nigerain scam.
I was totally beside myself. I had just lost my grandson and I thought this is perfect timing now I could pay for the funeral and help his mother move on. But that never happened, I just got a big phone bill and and let down. We had to have that baby cremated because his mother doesn't have any money and we are just trying to move on with our lives. I enter the pch all the time and I just thought that it really was true.
Reviewed Feb. 14, 2008
My mom ordered me a dell laptop from publishers clear house it was to be delivered by christmas after it was late and they already took my moms money out of her account we called they told us it would take another 7-10 days it went on like this for a month when she asked for her money back she was told she would have to wait till a certain date that date came and she called back still they said you have to wait we asked to speak to the manager and were hung up on.
Reviewed Feb. 13, 2008
I padi Publishers Clearing house two payments of $9.97 for Country Music Magazine and then got a bill for Country Music Magazine asking for $10.00 I am not receiving my magazines, I want my magazines or my money back
Reviewed Feb. 12, 2008
I orderd a cat clock bake in Nov of 2007. I paid for it on Nov 28 2007 and Publisher's cashed my check. I got the clock for my sister who lives 2 house away from me and we never got to give it to her till Jan of 2008. When she got it home, it was broken. She never received the clock because it was still in the box I received it in. So I was out the Christmas gift and I wrote to them several times and got no response. Why do they not respond to me? I can't fine the clock anywhere on the papers that are sent to me.
The tail was broken and the eyes would not move. It was a complete mess when she got it. I will never order anything again from them and if they do send me anything I will not PAY FOR IT.
Reviewed Feb. 11, 2008
I have yet to have a bad experience with PCH. I never expected the $20,000 dollar prize. I know better, I am not that naive. I do find that I can find unique items on there. They send me the items, and I pay. No problems. I don't see what all the fuss is about.
Reviewed Feb. 11, 2008
I sent a check made payable to PCH & National Magazine Exchange, and PCH cashed the whole check for $43.00 which only $19 was due to them and the remainder to NME. I cannot contact them to get my refund back to pay NME to stay current.
Reviewed Feb. 11, 2008
I keep getting a phone call saying I have won $5000.00 a week for life and a one time check for $100,000.00. I needed to money gram them $1950.00. I told them not to call me again and hung up on them. This was last week. Today I get another phone call telling me the same thing only now I need to send them $1250.00. I am to send this by money gram to Wascar Martinez at Curacao Antla
They keep calling and if they get the answering machine they call right back. They are driving me nuts. On the caller id it comes up private number private name.
Reviewed Feb. 10, 2008
I was given a choice of products to buy. I ordered a DVD (3:10 to Yuma) thinking it was the current movie. I paid a total of $21.95. To my surprise it is the old 1950's movie.
I could have purchased the old movie for a lot less.
Reviewed Feb. 9, 2008
I have received an invoice for a magazine subscription that I did NOT order. Order # 1033 0784 8469 Customer ID # 01649017769 Please help me stop this magazine subscription. Thank you.
Reviewed Feb. 7, 2008
i stupidly entered and played along with the concept that I might win without ordering anything. This had been going on for a number of months. I was still receiving the same emails about how I just needed to confirm my entry, AND no purchase necessary. I saw a product I'd been looking at for months, so I ordered ONE (1) TWEEZ product off the PCH site. Estimated delivery like usual 3-6 weeks. Lo and behold, it was less than a week and I not only got one - I got 2 extras. And my credit card was charged for 3, maybe $76+. I have the bill if you'd like to see it. The problem is, I only ordered 1 (one) off the PCH site. Then I get an email from pch telling me my order for 1 TWEEZ has been sent. So I contact them and try to tell them I've already received 3 and I only ordered 1 and I'd like my credit card acct corrected. Guess what? They have had absolutely nothing to do with the 3 things I never ordered.
I have been trying to tell these folks if they weren't responsible for what was sent to me, they might want to figure out how if I ordered 1 product, I ended up getting 3 AND THE ONLY SITE I ORDERED FROM WAS PCH. I'm not rich, but I am ethical and I have tried repeatedly to get them to look past the monetary amount and be concerned that if an individual ordered off their site and somehow that order got cowboyed with something totally different than the original order, I thought they would like to know.
Reviewed Feb. 6, 2008
Last July, a Foreign person called our home saying that we owed money to PCH and she could settle the bill for $19.85 . I was suspicious, and asked for a mailing address for my check. She was very anxious to do a check over the phone. When I told her that was not going to happen, she gave me the address, but was unhappy about it. I sent a check- they cashed it. I am still getting calls from that number as well as bills .
My credit rating has reflected those debits- I am not happy.
Reviewed Feb. 6, 2008
I have received a couple of of bills for items that I have not ordered nor have in my possession. One was for a pendant, I forgot the price of that one, and the second bill is for a Love Never Ends Cross, for $20.45. I told Sandy on February 4, 2008 that I never do any business with the company and have not ordered anything from them. I am now in the process of sending back the things that came in the mail to me on Feb 5,2008. I think that another company has sold them my name and they have taken upon themselves to send me these items that I do not want. Please look into this matter or else I will have to get a lawyer to put an end to it all. These bills that I keep getting are delinquent bills.
Messes up my credit report badly. I wish that they would get it fixed in a hurry. I do not appreciate them billing or sending me anything that I did not order.
Reviewed Feb. 2, 2008
I was emailed by publishers clearing house stating that I had won $20,000.00.They showed me the picture of a man who had just won $10,000.00 and told me that this man in the picture was picked as the alternate winner of my money if I didn't answer the email that was sent to me. Of course I answered the email right away, which was at least two weeks ahead of the deadline that they gave me.I received an email from them almost daily, and always answered immediately. The next email I received from them was an entry for the new 2008 game. I never got paid the money they promised me and they started a new game! How can they tell me that I am the guaranteed winner of $20,000.00 as long as I answered the email and pick an alternate winner if I don't answer the email and not pay me the money they promised me!
After going through all of this over a 9 month period or so, every day answering emails from them telling me that I was getting closer and closer until they finally told me that I was the guaranteed winner of $20,000.00, and I would receive the money as soon as I answered the email. I watched out the window for two weeks waiting for someone to either come to my home or send it to me in the mail. I started to cry every day, I was afraid to leave the house for fear that I would miss them. I lost my appetite, my hair started falling out, I became so depressed I couldn't even get myself to leave the house. I'm still suffering from the same symptoms . I've been planning to go the store for 4 days to get milk and bread and I still haven't made it. I am already physically disabled and think I am experiencing a total mental breakdown. I don't know what to do, or how it came to be that I allowed those people do this to me, and I don't know how to get out of it. For over 9 months I was on cloud 9! Now I can't even stop crying, I even wake up crying in my sleep. I know nobody can help me, it's just ashame that companies like that get away with destroying peoples lives.
Reviewed Jan. 31, 2008
Today, 12/31/08, I received a package from PCH. I opened the attached envelope and found they'd sent me a blood pressure monitor and they were invoicing me for it. I never placed this order, especially since I already own a blood pressure monitor and don't need two for just me. There were NO emails from PCH whatsoever indicating the status of this supposed order. I'm sending their invoice back with a statement that I did not order this item, and I await receipt of their prepaid return postage label. If the postage paid label does not arrive, I'm not returning their blood pressure monitor. Also, I cannot find anywhere on their site, www.pch.com, to look into this supposed order and there is no contact information on their invoice.
Reviewed Jan. 25, 2008
I got a email and they said that they owed me a lot of money and they were going to put it in a cd for me. I went and wrote a letter and told them that I want them to bring it to me and not to put it in the cd. I think if they are going to give me my money then that is what they need to do.
I am on a fixed income and I am trying to take care of my mother because she is so sick and there are things that she needs. But they need to bring me the money that they say that they owe me. I will call the better business bureau and report them.
Reviewed Jan. 25, 2008
I continue to get items that I did not order. I cannot return items without paying postage. Example, I got a LUCKY JEWELED ELEPHANT $15.00 postage $5.99. Total $21.99.
I do not wish my credit to be damaged.
Reviewed Jan. 21, 2008
I had an email from Publisher's clearing House saying I could enter to win X amount of dollars a week, etc. I entered. I now have dozens of emails coming into my address. I resent this. When you send an email to sign up, you shouldn't have any other companies attached. Every day, I have to delete these junk emails. How can I get these emails to stop? They misled me!
Reviewed Jan. 18, 2008
I received a certificate for a Consolation Prize from Publishers Clearing House. I ordered the Laptop Computer that they had listed for $379.95. It was supposed to be a reconditioned Hulet Packerd Laptop computer. I mailed the order form and a check for the $379.95 on Nov. 23, 2007. They cashed the check on Nov. 23, 2007, and as of yet I have received no laptop or confirmation of a shipment. I sent them an email about this, and they didn't even respond. I have a feeling that I have been cheated out of my money. I am 73 years old, and don't have a lot of money to throw away like that.
Reviewed Jan. 18, 2008
Reviewed Jan. 16, 2008
My credit is being ruined because of this.
Reviewed Jan. 12, 2008
I placed an order months ago for Glamour magazine. However, I never received any. I wrote them and told them; I never got any--just bills. I wrote asking to please cancel and don't send any. Well, still no magazines--just bills and threats that they sent me to a collection agency
They already sent me to North Shore Agency, and these people are very rude. constantly calling no matter what I tell them.
Reviewed Jan. 11, 2008
My daughter wanted one of those Bedazzler Stud setters for her birthday, so I called the number on the screen and ordered it and a package of extra gemstones. Three weeks later we received the studsetting tool but no gem stones. The invoice said they were back-ordered, and they would be shipped in about 3 weeks. They never came. So I called. They said they were still back-ordered, and it would be a few more weeks. Four months later she still had this worthless tool and no gems. When the bill came, I paid half of it and sent a letter that I would pay the balance when we received the rest of the order. I started getting nasty phone calls and mail threatening to turn me in for failure to pay. I sent a certified letter offering to pay up if they would send me the rest of my order. I even gave them my home and work phone number and email address in an attempt to resolve this. I heard nothing. So I sent another saying essentially the same thing. I heard nothing. Then I sent one last certified letter offering to send the stupid thing back at my expense, and they could keep my first payment as long as they would leave me alone about it ;and again I begged them to contact me by phone so I could talk to someone who could help me. I still got nothing from them.
I hadn't heard anything else, and I assumed that it had been dropped until a few days ago when I got a letter from a collection agency. When I called he couldn't give me phone number for PCH or any information about the account, just that I owed the money and needed to pay it. I have emailed the company, and they guarantee a response within one day. I gave the account number to both PCH and the collection agency and begged someone to call me personally to discuss it. I've heard nothing. I am so disgusted with this company I could scream.
There's been no real damage done other than I'm just sick of the runaround. My purchase was only $25 and while that is not a big deal, its kind of the principle of it at this point. I do not want to pay for unreceived merchandise.
Reviewed Jan. 10, 2008
Even though I paid in ful when I ordered a coin collection, I was billed for the full amount again. When I complained they said I owed a balance on something previously ordered and also paid for.
Reviewed Jan. 8, 2008
In early fall I ordered Bassmasters magazine through Publishers clearing house. I received the bill a few weeks later. I paid the bill in full by check, which cleared my bank pretty quick. I still have not received any issues of Bassmasters and it is Jan 8, 2008. Can you help?
I just feel like I was ripped off, would like my money back or the magazine, just something.
Reviewed Jan. 3, 2008
I received a confirmation on my computer last night for a order from Publishing Clearing House. I have no memory of ordering this. There is no order number on it and all it says is "love the gods n collectiables have been ordered by me". I don't want them sent to me as I do not remember even ordering them at all, unless they were in the mystery gift that I did order.
Reviewed Jan. 2, 2008
Publishers Clearing House sent my elderly neighbor a letter from the Prize patrol with their travel information for their trip to Pensacola to deliver HIM his prize. The letter told him they had contacted and listed our local television and newspaper agencies, the local hotel they were staying at and the local florist they had contacted to be there with flowers and balloons for him. The letter had him meeting the prize patrol team in the parking lot of our local post office on CHRISTMAS DAY. No specific time was listed but it said that if he were not present, that they would have to give his prize money to/and they listed the name and address of another person. It was horrible.
They were putting him in harm's way enticing him to wait in an empty parking lot of a closed facility all day on Christmas in a bad part of town where he would have been a target for mugging or worse. He would not go to all the usual holiday events he enjoys because he was instructed to be there to collect his prize. He wore a suit and tie and was so happy. Fortunately, he had friends who cared about him and went with him when he insisted on going, while others waited at his home (in case this was a scam to get him out of his home to rob it). Everyone involved had their Christmas Holiday ruined.
This is a horrible scam being perpetrated by Publishers Clearing House and to target elderly on Christmas Day is apalling.
Reviewed Dec. 31, 2007
I received and paid for two wireless items which don't work. Both were made in china. It was a wireless door bell and a handy switch. I am 80 and housebound and can't mail them back, so it just a loss!
Reviewed Dec. 17, 2007
It will hurt my credit.
Reviewed Dec. 13, 2007
My aunt, Elizabeth, has been taken advantage of by this company. She truly believes the more she buys, the better her chances are of winning. I have some serious doubts as to whether or not she is also involved with a fake PCH, as well as a fake and legitimate Readers' Digest. Her apartment is dangerous to her safety because of all the junk she has purchased from these companies. She has, to the best of my knowledge, been scammed out of over $120,000. Recently she gave PCH the necessary information to withdraw funds from her checking account. On December 11, 2007, I was given control of her finances by the probate court in Jackson County, MO. I have contacted the MO Attorney General's office, the FBI, the FCC, and the FTC. All have refused to help me help her. I want to cancel her mailings from these two companies. Today I completed an online USPS form to have her mail sent to my father's address so we can screen and get rid of some of the junk. However, I know they will not forward the garbage she gets from all of these mail order companies, charities, etc. I live in LA and am doing my best. I wanted to move her here, but the court only gave me control of her money, not her person. I do not know what else to do. Please help me.
Reviewed Dec. 13, 2007
I keep getting the contest entries and when I try to fill them out, it keeps saying invailed e-mail or wrong pin or already used and it is my e-mail and I always use the same pin. So I would appreciate it if someone would contact me and let me know why I can't get entered into the contest?
Reviewed Dec. 12, 2007
I received notification that I was a winner of unclaimed prize money in a sweepstakes. I was selected by a computerized ballot system drawn from Readers Digest, Publishers Clearing House, etc.. They sent a sponsors check of #3,325.75 to assist in financing my international clearance fee. I called the number they gave me, 1-705-770-4758, and was told to cash the cashiers check and then to call back after I had did so. My bank deposited the check and made funds available the next day. When I called the people back they said I had to take out the money $3,325.75 cash and western union it to a location in Canada. I did that and called the people the next day, and they said as soon as they received it they would get back with me. Well they did 2 days later saying that my prize money was 1.3 million, and I would have to pay more money in taxes to claim my prize.
So I sent another 3,000 dollars. A week later I checked in my bank account and the bank stopped payment on the check. Also they took the money out of my account, and bounced checks made to my monthly expenses. I called the company back, and they said I would have to wait 6-8 weeks to get my money back. They said they stopped payment probably because I didn't send them more money to pay off the rest of the taxes.
Not only am I out the $3,300 check and the $3,000 I sent in my own money, but I owe the bank $2,000 in NSF fees they charged me because of the cashiers check not clearing.
Reviewed Dec. 7, 2007
Publishers Clearinghouse continuous emailing of ads and their apparent infinite time span before any valid showing of winning claims are terrible. They border on nothing but a scam to gain monetary reward from people being lured into thinking they can ultimately become a winner.
The PCH is banking (literally) on individuals who will buy from their ads. These are advertisements for items to be sold. The PCH gets a commission from each item they advertise if it is sold. They are paid to advertise these items. That is their business. They devised a way to market these items years ago and that was to have a contest where consumers would enter their names in order to be eligible for a monetary price. The money is placed there as a price in their marketing scheme to off set taxes that PCH would normally owe as a business. The regulation of this industry of companies that offer monetary rewards in a contest manner is the responsibility of the state and federal governments. The consumer is responsible for their government representatives who police these businesses....
PCH is simply gambling, and gambling to hope to win, and win big.
Reviewed Dec. 4, 2007
10,000,000 dollars will be announced and
then they keep changing the dates.
We want to know if PCH is for real or not? Has PCH announced the grand prize
winner of $10 millions for 2007? Please
check for us and let us know on our e-mail address.
Lots of time on the computer submitting
entries if PCH is not for real. If PCH
is not for real, then I want to know so
Reviewed Dec. 1, 2007
Well my pregnant wife was all happy because she thought god had answered our prayers,& now that she knows it was a fke check she is all upset. I feel like some was preing on us because we are poor, & it makes me mad that some tried to take advantege of Me.
Reviewed Nov. 30, 2007
I ordered a bottle of URINE GONE last year, needless to say it was no more than water!!!! I called to say it did not work. But you people continue to bill me, then last night I got a call from a collections agency. I will gladly send the remaining product back to you but I will not pay the postage. And I will not pay $29.45 for something that dosen't work. You people have been ripping off people for decades, I should have known better.
Reviewed Nov. 29, 2007
this thing has kept me going for 7 yrs now and my mind just won't let me quit for i live on so low an income
Reviewed Nov. 29, 2007
Lately I have continued to recieve entry forms from pch.com containing bad links. Thus making it impossible to submit an entry. After going to the site's homepage I discovered there is no link,email address, or even a phone number to call for customer service reguarding this matter. I then replyed to the email telling the person who is sending it for them. After several days. I was sent a response. The person had wrote I am not the coplaint department and stop writing me. And I was told to go to the pch.com homepage. I went back to their site again. Just as I thought. No contact email address, phone number, or anything reguarding customer service. Which gives me the assumption that the lotto is a scam in order to prompt people into buying the products they advertize.
Also has anyone ever recieved notification of a winner? They constantly have deadlines for lotto's they are running. And claim that the winner will be televised. I have yet to see a winner anounced on tv.
Reviewed Nov. 27, 2007
Many years of mailing back responses to Publishers Clearinghouse, responding to their letters and buying stuff I didn't really need--letters telling me that "someone else was hoping I didn't respond to that 5th or 6th winner envelope"-- has created a deep, dark well of hate, anger and pain in me.
I already have a healthy family and wonderful wife and beautiful children, a big house, but Publishers Clearinghouse people don't understand the damage they have done to me emotionally, to a point of hatred, is multiplied by the number of people they have disappointed.
Reviewed Nov. 25, 2007
I just received a letter in the mail stating that I was the lucky winner of unclaimed prize money in the amount of 62,500.00. It said I was randomly chosen through a computerized ballot system as a winner for the 2007 sweepstakes, drawn from Readers Digest, Pubishers' Clearing House, Online Sweepstkes, etc. They sent me a check for $3,325.75 for financing an international clearance fee. To get my actual prize I was told to call Ms. Betty Smith at 1-705-770-4739 and was given a claim number.
There were no consequences since I did not contact them, but I wanted someone to know that this letter is out there since I'm sure I'm not the only one that received one.
Reviewed Nov. 25, 2007
I received a bill for lilies for naturalization, code #23P218. They were to be delivered with a week and as of 11/23/07, I have not received them.
Reviewed Nov. 20, 2007
Sent my name to collections and I had perfect credit.
Reviewed Nov. 20, 2007
I have been entering the Publisher Clearinghouse contest online for awhile now, and they always have pages that have errors coming across so you can not complete the entry so you never win. On further testing the pages, I have found out the only way to get the page to redirect to the entry confirmation was by clicking on an item to purchase.
Reviewed Nov. 18, 2007
Publishers Clearinghouse sent me two packages of items I never ordered and billed me over $99.00. It cost me over $15 to send the items to their return center, asking for a refund. I have not heard from them. Hope they don't threaten to send me to collections.
Reviewed Nov. 17, 2007
I received a check from Publishers Clearinghouse from Texas First Bank, Hitchcock TX, stating I won A Readers Digest Publisher Clearing House contest. The check is for $2973.89. The letter stated that I had to contact Mary Adams at the number given for instructions to pay the taxes on it so they could release the funds. I have seen this fraud on 20/20. I hope you can help me contact Readers Digest.
Reviewed Nov. 16, 2007
I have taken over my mother's finances as she is no longer mentally able to do so herself. I have paid repeatedly on Publishers Clearinghouse accounts only to receive bills threatening to send my mother to collection. I have sent copies of canceled checks from PCH back with the bills to prove that the accounts had been paid MONTHS earlier. Many times we receive bills for the same account number that I had already paid, only to be told that the same account number is used for their collectibles division until all items in the series have been paid for.
I finally got them to agree to remove my mother from their Collectibles mailing list. PCH has so many PO box numbers that it is impossible to find one area that is responsible for recording payments sent in. Who's running the ship there when we get threats of being sent to collection on accounts that have been paid 60 or more days previous? This is very aggravating.
Elderly people believe that the more they order the better their chances are of winning millions. It is cruel and misleading, and when many of the elderly have issues with their reasoning and memory it is especially cruel. This year alone I have paid over $1000.00 to PCH for items my mother ordered.
Reviewed Nov. 13, 2007
I placed an order with PCH in 7/07 and I sent my check (paid in full) with my order. I never heard a thing and received no merchandise - one month later I called their Customer Service number, which is 1-800-645-9242 and spoke with Ashria - after I was ON HOLD for over 20 mins. waiting to speak with her, she was Rude and unhelpful. I was put on hold for ANOTHER 22 mins. and finally spoke to a Susan (a supervisor). She promised to check on my order and call me back. No return calls EVER.
My ordered items started to arrive weeks later - one at a time and with each order a new bill. ??? Remember - I sent my check with my original order. I answered each billing with zerox copies of my order and my check. I called back Cust. Serv. and spoke with a Jeremiah - again he couldn't help me. Jeremiah refused to give me the phone number of PCH corporate office - THAT IS ILLEGAL. My family member is an Attorney and he got me the number (which is 516-883-5432).
I received dozens of billing statement that I owed them money - I received written THREATS of turning me over to a collection agency and statements marked Overdue Balances. This harassment was unbelievable!!!!! PCH ignored my mailings, my faxes and my phone calls!
This is shameful for such a large company. Finally, I called the Corporate Office and actually spoke with a Vice-President, a Mr. Chris Irving (516-944-4918) and he was very pleasant and PROMISED me that this fraudulent (my words) billing and harassment of me would end - as of now. He promised to check with the people in the billing dept. and with Cust. Service. Time will tell. I'M sending this complaint and hope it will be published so THE PHONE NUMBERS ARE MADE PUBLIC - AS BY LAW - THEY SHOULD BE.
PHC needs to train their Cust. Serv. personnel to know the laws and how to treat a customer.
I have wasted many hours and money on phone calls and zeroxing, faxing, computer time, and long distance charges to STOP THEIR FRAUDULENT BILLING PRACTICES. I should be reimbursed for every minute of my life and every penny of my money spent on this harassment. HA! That will never happen. So beware of ordering from PCH and expecting any good treatment. Thank you for publishing this and helping other people in the same situation.
I am a Senior and after holding on the phone and being talked to in a rude manner and still receiving FRAUDULENT BILLS each time I picked up my mail - I lost sleep and my blood pressure went very high.
Reviewed Nov. 13, 2007
I am tierd of the false claims by PCH, they say they have a drawing this Nov for 10,000,000 dollars, that I may have won. When that date comes around then they send me another for Dec on the same date or near the date and say I could have won 1,500,000 bonus added to a new car.
Reviewed Nov. 12, 2007
Now I will be out the cost of shipping both ways.
Reviewed Nov. 2, 2007
Reviewed Nov. 1, 2007
A woman called me with a slight accent and told me I won $500,000 from Publishers Clearing house. Then she transferred me to a law firm (Abraham and Cline Assoc. 80 Wolf Rd. Albany NY) that told me this was an international sweepstakes and that customs would not release the check until URS was garuenteed the 13.1 % tax money and I was to send 10% security deposit, but since I clained financial hardship the firm would pay $4000 of the $6550. So I am so-posed to wire $2550 to the Mercantile Bank international in Isreal and a courier would deliver the check on Monday and take me to the bank to see that it clears. then I would pay back the monies that was given to the IRS within 90 days and also pay back the $4000 the firm fronted.
Reviewed Oct. 29, 2007
Thay made me think that i could pay off all of my bills that i own, So i still have to work 16+hours to pay the card people there money.
Reviewed Oct. 23, 2007
Publishers Clearing House said I won $94,000 and a new car. Asked what color I wanted for the outside, inside, etc. Said two US Marshalls and a representative would be at my house today to escort me to the bank with my winnings if I would send by moneygram $250 to insure that the IRS did not intercept my check.
I am economically disadvantaged with 4 children. To win any amount of money would be a benefit to me. I cannot believe Publishers Clearing House would make fun of and degrade a person's intelligence because of their low economic status.
Reviewed Oct. 22, 2007
I got a bill from collections; Publishers Clearing House apparently caused this. I tried to get in touch with them a number of times to inform them that their billing me is bogus. They are totally unreachable.
Publishers Clearing House sends bill for nothing received; and after collections I am forced to pay for fear of a bad mark on my credit report. I am fed up and I can do nothing about it. They should be shut down.
Reviewed Oct. 14, 2007
Received a voucher in the mail for $400.00 off a $699.95 price for a Windows 98 Computer. Ended up paying a total of $409.32 for a Lemon.
I've had nothing but problems with the computer. I can't up-grade and now all my screen colors are fading. I've spent more time and effort trying to get this computer going. I've learned my lesson now; I threw all that money away! I should have brought a new one from a reliable company.
Reviewed Oct. 10, 2007
None, really, until I find out if she has sent money, plus having to get irate to get her to stop all the foolishness. What a sorry state.
Reviewed Sept. 21, 2007
Two weeks ago, I rec'd an invoice from PCH for a 1-year sub. to Ladies Home Journal. I sent it back and told them I had never ordered it.
This past Monday, I rec'd in the mail an issue of LHJ. I e-mailed them and told them of the situation. I asked them for an address that I may mail the issue to them because I do not keep anything that does not belong to me. The same day I also e-mailed PCH.
I haven't heard anything from either place.
Reviewed Sept. 12, 2007
I've received a sweepstakes letter by Publishers Clearing (PCH) House by mail about 2 months ago. In the letter, it said that I have the chance to enter their sweepstakes. It said that no purchase was necessary to win. I followed all the instructions given in the letter to enter the sweepstakes and sent it back to them.
About 3 weeks ago, I've received a package from PCH by mail. In the package was a SS CZ 3 TIERED PENDANT with fake diamonds. No notice of why they sent me this product was in that package, so being the fool I assumed that I've won the sweepstakes. This was the first time I entered a sweepstakes and won, so I was naturally happy, notwithstanding the fake diamonds.
Today, September 12, I receive a letter from PCH containing a bill, claiming I owe them a balance of $15.96, plus S&H costs of $5.99 and tax of $1.84, for a total balance of $23.79. Let it be known that I've NEVER ORDERED anything from PCH, and that before signing up for their sweepstakes, I've carefully examined the initial sweepstakes letter they sent me to make sure that there are no tricks involved.
The damage is that I now have to pay a balance of 23.79 for a product that I've NEVER ordered, and time lost. The letter I sent back to them was a sweepstakes entry, not an order. I will write a letter back to them stating that. Of course, they will most likely write back saying I still owe them. I do not want to pay for something that I did NOT order. However, I do not want to ruin my credit rating either. What should I do?
Reviewed Aug. 23, 2007
I purchased coin set for my Grandson, maybe four, and made two other small purchases consisting of a plant seed and 2 sets of freezer containers.
I am receiving bills marked Delinquency Notice for items never ordered by me.
For these goods I never ordered. I am seeing late fees applied to each new bill.
I will shortly compile the list of items ordered and the items billed for that I never ordered.
This is nonsenses and plain aggravation. I am paying no more bills from Publishers Clearing House. They need to supply me with proof of orders placed by me.
Reviewed Aug. 23, 2007
pch sent me a compact disk called malt shop memories i gave them no credit card info so how did i get that when i didnt order it.
Reviewed Aug. 7, 2007
1032 7075 864
1032 1370 1154
Numerous calls and promises that it was coming. To date no magazine, lots of apologies but no solutions.
Reviewed July 27, 2007
It should be illegal to take money for a product you never delivered.
Reviewed July 24, 2007
hung up on by their representative. I want the bills to stop.
Reviewed July 18, 2007
I can only describe the physical damage as believing in PCH and in not missing a entry and really thinking from there entry forms that I had a chance in becoming a winner. I have had my family laugh at me for being so loyal to enter and to tell me that I was never going to win and to not believe them . I feel so cheated and disillusion
Reviewed July 11, 2007
They have cost me money, time and damage to my credit rating. It is hard to fight them when they say you ordered a product that you either haven't received or refused. All the cred collection acknowledges is the complain from PCH
Reviewed June 18, 2007
I had to cancel my card and now I have to wait for a new one, and hopefully the bank will send me my $35 after they investigate.
Reviewed June 18, 2007
I had to cancel my card and now I have to wait for a new one, and hopefully the bank will send me my $35 after they investigate.
Reviewed June 15, 2007
Every time I enter, or attempt to enter, and choose nothing to buy, I get Processing Error
This has been going on for months, yet, if I purchase something which I did a month ago, Food & Wine magazine, no problem. This is really a scam.
Reviewed May 22, 2007
I ordered a 12 month subscription of Muscle & Fitness Magazine through PCH while entering a sweepstakes with them. I was sent one magazine and the bill for 12 issues. I paid the bill in full and have not received anymore magazines.
Reviewed May 11, 2007
I've been receiving sweepstakes from PCH for at least 15 years +, and I have been told so many times that I am the next winner in line if I send in the received info on time'. So, I do and the day of announcement of the winner comes and goes. I've even been sent instructions on what will happen, when and where it will happen and with whom it will happen. Even what hotel they'll be at. Whether I'll be home or at work and where I want them to show up.
Reviewed April 25, 2007
I am out plenty of money from all the junk I have ordered from them as they made me believe I must order to even enter, and have a chance at winning.
Reviewed March 23, 2007
I was brousing through an e-mail from Publishers Clearing House. I accidently hit a picture of some merchandise. Before I knew it they said I ordered it. I did not hit the buy button, just the picture. I tried to e-mail them and thought I did. Then I got to confirmations of item and that the item is on the way. I went on their web-site and everytime I hit the merchandise cancel button it would not go through.
Reviewed Feb. 26, 2007
My grandpa got a letter recently from what appeared to be a Readers Digest Publishers Clearinghouse sweepstakes, stating he had won 60,000 dollars cash. He was contacted by a female, who stated all he needed to do was cash a cashiers check for 2900.00, and then Western Union 2850.00 to a p.o. box she provided to him. Upon looking a little closer, the p.o. box was in the Bahamas. She tried to call the number listed, and that turned out to be a voicemail box that was full. He received another call from the lady he wired the money to, stating that there had been a mistake, and he had actually won 120,000 and she wanted him to cash another 2900.00 cashiers check and wire her the money.
Reviewed Feb. 12, 2007
On occassion I have ordered items from Publishers Clearing House. For the last six months I haven't ordered anything, however they have been sending me items and statements of balance due. I have tried to return these items with a note stating RETURN TO SENDER, DID NOT ORDER. I have to pay to ship the items back, only to find the post office brings them back because PCH has a notice on the box that states they will not accept any items back unless the package (sent out by them) reads RETURN RECEIPT REQUESTED.
Reviewed Feb. 10, 2007
I had ordered a Dolphin figurinefrom PCH in which I had no problem with. I had ordered several items from them without a problem tilnow. My husband had sent a check of the full amount to PCH back on Jan.22,2007 in the full amount of the order. The next thing we know, we get a new bill in the mail stating they thank me for the PAYMENT of $2.33. We had sent a check for the full amount of $23.71. There is no phone number OR e-mail address on any of my bills to contact someone on this matter.
Reviewed Jan. 2, 2007
i orderd a flash light system from publishers clearing house and received a gift of a amenthist neklace from them i have not received the flashlight system as of yet and the neklace turned my wifes neck green
Reviewed Dec. 7, 2006
I clicked on a photo of a Lily for sale at the PCH site. Instead of enlarging the photo, I got a message thanking me for my order! I didn't order it. It never asked me how many or to confirm order. This is step one of how sneaky PCH is. When I tried to contact customer service (the # was very hard to find), it was closed. There is no customer service on site, except an email which they still have not answered a day later. A confirmation of order email came which did not have an order # or a customer service # on it, or any way to cancel the order. A second confirmation came and the link on it was to FAQ and that link took me to a page that kept saying "to enter portal, click here", to another page that said the same thing and then a blank page.
I called customer service during the day and had to wait 10 minutes for a rep. She could not help me. Orders cannot be canceled! They can only be sent back. I talked to her supervisor. Both women were not helpful and defended their company but couldn't stop an order. I was referred to another tech customer service # and was told orders cannot be canceled, just returned! When they asked for my order #, I could only give an order reference # that I was sent and that is not an order # and useless. Then why send it? PCH needs to overhaul its site so that it confirms a purchase before the purchase happens. Purchases should not be from one click on a product picture without even asking how many?
Then they need to have a customer service (NOT JUST FAQ) section where people can cancel orders before it is "too late". I am talking about within the first few minutes -- not an unreasonable amount of time. And they need to train they customer service people to be helpful to the customer and not just defend the company's awful customer service, arguing every step of the way with the customer. I was shocked how the reps argued with my experience telling me it's just the way it is that you can't cancel orders and why did I click to enlarge the photo! When I told them I sent an email to cancel immediately after the shock of having an order placed when I didn't intend an order, the rep said it may take 48 hours to get to my email because of the volume of emails! This is not "customer care" at all!
Reviewed Dec. 6, 2006
I bought PCH's Panisonic Laptop for $280 but when they sent it to me the battery was exhausted, granted this computer was a remanufactured one..but this battery cost well over $120 to purchase new. You cant tell me they did'nt know this old battery was'nt used up well before I acquired it.
Over $100 to buy a new battery.!
Reviewed Dec. 1, 2006
PCH sent all their materials and I bought all the subscriptions that I needed to buy to get into the winners pool and sent my game in under the deadline. They called me and told me I would be visited by the prize patrol people on Super Bowl Sunday. It was the year the Packers won, I think it was 1999. I was also included in the PCH class action suit, telling me that I was included in this suit against PCH in 2000. I had lost my paperwork and have not been able to find out if indeed I am owed a potion of this suit or who to contact to find out.
When I was first notified that I was a winner and that the prize patrol was coming, I threw a huge party with all of my friends which cost me dearly. Not to mention the humility, and embarrassment. I had invested a large amount of money in subscriptions and goods to stay in the game to win.
Reviewed Nov. 24, 2006
I had ordered several items from Publishers Clearing House, only to have them send me a bill but I never received the items. I called them and all they told me was that they were delivered & that if I couldn't prove it that I had to pay for them . They told me that they would have their manager call me but I have not heard from that person as yet either. It would be great if I could talk to someone that could help me straighten this matter out & not have it sent to collection. As someone on this site said previously, I don't want to pay for something that I don't have!!!
They are telling me that they are going to send it to collection it I don't pay the bill and that will effect my credit & we are buying a house right now & that will really screw everything up for us & we are in our mid-ages & have had a very rough time the last 25 years & are just now able to buy a house & to have something like this threaten that, after all of these years & all we have gone throught is really upsetting. They just don't care about what it does to people as long as they get their money--I'd call that major greed & selfishness....wouldn't you?
Reviewed Nov. 22, 2006
These people won't send a bill with their products so you can pay the payment they advertise. Then all at once, you must pay all at once or they turn your name over. I've tried and tried to get in touch with them. Seems as though no one has a customer service number but they sure want their money.
Reviewed Nov. 2, 2006
I simply participated in entry for 10 million sweepstakes etc. I never ordered a thing and would never order; however, about two weeks ago a shipment arrived at my door. There was no invoice and on the outside of the box it says congratulations. I open it up and discover there is some strange looking sewing kit in the box (I don't sew). Two weeks later I receive another box from PCH and it has "Spanish for Beginners" and a leather wallet with an invoice for $71.86. I never ordered these items. I never signed for these items either so I assume they are going to bill me until I either pay or they put me in collections. I am going to contact the Attorney General's Office right when I finish this email. In the future I will never ever play the sweepstake game again. Beware to anyone who tampers or deals with this company. Something is very strange about them.
Reviewed Oct. 25, 2006
I ordered magazine subscriptions and sent a check to pay in full for the subscriptions. I never recieved any of them. There is no number to reach and my emails are ignored. I have a statement of my checking account and the check was cashed months and months ago.
Reviewed Sept. 18, 2006
I continue to receive calls from a company named Allied asking for an Emmy. I tell them they have the wrong phone number. They continue to call. Finally I ask what they want. They state that unless I am Emmy, they can't tell me. I tell them that I have had my phone number for over 4 years. They must stop calling.
Reviewed Sept. 12, 2006
I sent money for mint julep roses and the offer cost more so I sent second check for balance. Now PCH will not issue my amount of second check. The offer was permanently out of stock and I have sent emails and letters since July 2006. No response from PCH.
Reviewed Sept. 8, 2006
I have ordered from these people before without problems, however I just got an e-mail saying I was overdue on payment for some pasta thing that I didn't order. Thay say that I am about to be reported to the credit bureau. I cannot figure out how to contact them. I can't find a number anywhere.
Reviewed Sept. 6, 2006
I have been trying to cancel my magazine subscription for at least a month now because I can't afford to pay it anymore. Every email I have sent has been ignored. I have sent at least 5 and I cannot find a customer service number anywhere on their website. It is very aggravating and stressful.
Reviewed Sept. 5, 2006
I have orded several items from publishers clearing house. When I received an item that I did not order I tried to call to correct my order but I can not get through the line. I do not want to pay for an item I do not have.
I am being put in collection for not paying this amount and reported to the national consumer reporting agency where my name will remain on file for 5 years.
Reviewed Aug. 21, 2006
I received two products, and an invoice, but I wanted to call or use the net to discuss both the invoice and one product, but there is no contact information. I checked information, and they had no phone number except in Winnipeg (204-942-3334) and that number literally hangs up on you. Please help.
Reviewed July 26, 2006
Every two or three days, Publishers Clearing House keeps sending a list of merchandise to buy. In their letter, they say you have to submit each time or your name will not go into the August 2006 drawing for $1,000,000. Also, they are using the internet email to make the same type of surveys each day. This has been going on for several months. It looks similar to the pyramid scam done by a false representative of Ebay.
Reviewed April 6, 2006
For the last three years I have ordered Coins and other items advertised in their flyers which are sent with "implications" that I have survived a 1st,2nd & 3rd round..etc in their contest...This OVER & OVER for the last 3 years ..Then there is NEVER a monthly update on WHO won their early Prize drawing..IF ANY? My complaint is that most of the coins that I ordered are only worth half as advertised.....according to The US Coin Guide I purchased recently..I am reluctant to pay for some of this stuff as it is very cheap & inferior quality.
My credit score is 730. I pay my bills and just feel like these people are treading on ground close to "MAIL FRAUD" I have ordered & paid them for hundreds of dollars of merchandise..mostly coins which I later found were only worth $15.00 per set on the average...I plan on paying if I have no other recourse.
Reviewed March 30, 2005
I was fillling out the online entry form and was redirected to additional sites prompting me that I had to complete first one item on the list and then another and then two more etc.I was suckered into this membership and before the rewards process was complete I was disconnect from them. I do not want this offer and I request that you cancel it and my order. If not I will contact Visa and tell them what happened as they have recourses in place for this type of situations.
Reviewed March 19, 2005
For unknown reasons, this company refused my order for magazines. I have good credit and I did not ask for credit thru this company but the order was rejected anyway. I have since learned of several complaints against pch and have ordered my magazines through the individual publishers but I do intend to pursue this matter and will look into all legal actions possible.
Reviewed Sept. 29, 2004
A collection agency call to collect a debt for magazine, we never order any magazine $31.92.
Reviewed May 19, 2004
Publishers Clearing House always says that you don't have to order anything to enter, that it will not help you win. They have been sending me all these emails that say enter by a deadline. I try to enter but if I don't order or I mark everything no, I get to the end and it says registered yet it never seems to let me because I haven't joined or asked for some of the offers. They have to pay for the sweepstakes some kind of way but be honest about having to order. Also I found once I am at the end and it looks as if I am about to join, it takes me back to the beginning. There are some areas where you can say no thanks. When I emailed them about this and why I could not just skip straight the entry form, the person that emailed me back said they don't respond to those kind of questions.
Reviewed Feb. 21, 2004
We have been trading with them since 1978. THEY always say we are god customers and promise us a prize. My husband is 81 yrs of age, and they prey on the elderly. He looks forward to their letters but they keep lying to him.
Reviewed Feb. 2, 2004
After repeated requests to remove my elderly mother from their mailing lists, there is a stack of bills from PCH claiming my mother owes them for a lot of various merchandise that they claim she ordered. As my mother's memory is not all that great, I have no way of noing whether she ordered these products or if they were sent to her by PCH and then a bill sent later. I have not seen this merchandise PCH has claimed they sent.
Reviewed Dec. 13, 2003
We started with them in 1978, but have not yet won anything. We are still buying from them, and they tell us there will definitely be a winner in our town. When they supposedly give the winner, it is nowhere near IL. They lead us on saying we've got a one chance of winning. We are Senior citizens and live on a fixed income. At times, my husband would spend more money than we could afford, thinking we would win.
Reviewed May 12, 2003
My mom (almost 93) has purchased a large quantity of products from publishers clearing house. Her finances are shot to the point that she needs to declare bankruptcy. She thought she was about to win.
Reviewed March 27, 2003
I believe I have become the victim of a sweepstakes scam. Amy **, awards director of the Publishers Clearing House, called to inform me that I had won $10,000 in a drawing scheduled for January 31, 2004. Another woman, Sherri **, gave me a Prize Claim Number and I foolishly gave her my check card account number because I was excited and not thinking clearly. I am wondering are these people legitimate. The Better Business Bureau in Chattanooga, Tennessee was unable to help me without a company address. They told me to contact the Better Business Bureau in Atlanta.
Reviewed Feb. 6, 2003
After recieving two issues of a magazine that I have no knowledge of ever having subscribed to, I got a bill in the mail stating that I owed Publishers Clearing House approxamately ten dollars. I called the customer service inquiries hotline number and told them that I didn't order anything from them and that any records they have with my name on them are to be destroyed at my request.
Reviewed Aug. 15, 2002
Publishers Clearing House had sent me a letter dated July 16, 2002. The letter indicated that myself and an alternate is in a race for one million dollars August 29, 2002. Whoever sent the winning numbers in the gray envelope first definitely will receive this money; however, the gray envelope never arrived in my mailbox because of the wrong address. They have my correct address on the entrant form online. Also the invoice of my bill has the correct address.
Reviewed May 28, 2002
I called the State of Wisconsin in Madison and I told them that PCH kept making me feel I had won a big prize and I should just buy one more thing from them. Several months later, I received PCH Sweepstakes Litigation.
Reviewed Feb. 4, 2002
I keep reading complaint after complaint about senior citizens being targeted by PCH, but I'm 35 and I notice that the only winners of the big prize seem to be senior citizens. I think the scam is to only award to someone 60 or over so they don't have to pay out the whole amount saving them millions, because the payout stops when the winner dies! I too have been promised that the next winner would be from my area and I too am tired of getting my hopes up only to realize that once again the winner on Sunday was a woman who was over 60!
Reviewed Jan. 4, 2002
After buying from Publishers Clearing House for years, I received a pink slip, with notice of monetary transfer. It said guaranteed cash winner. It also said my contest status was a guaranteed cash winner. They had a total amount of $14,178,200.00 to be transferred to the winners, and I was one that was chosen for sure. It said this bank (Citizens State Bank) has been informed that you, have been selected for a guaranteed sweepstakes cash prize. We never did hear anything else, is this not fraud? Thank you for checking into this for us.
Reviewed Dec. 25, 2001
I am 58 years old and have been a customer of PCH for 15 or more years. I was sent a folded post card type notice of my being included in the Class Action Lawsuit when I had a NEW York address a few months ago. While moving to California, the moving company lost 4 of my boxes, one which contained this notice. Due to the lost notice, I wasn't able to send them my new address. Do you know whom I need to contact?
Reviewed Nov. 3, 2001
I ordered Handyman magazine, paid for it online from my bank and then kept getting bills from them, which ended up threatening a bill collection agency. This was all for $14.95. I ended up cancelling the online payment and sending a check. I then got a notice saying they had received both payments and had added an extra year to my subscription. Of course, they are now sending me bills for the 2nd year. I am sending a note on the bill, but I even resent the $.34 postage.
Reviewed July 25, 2001
On Monday, July 23, at about 6 p.m. (PDT), I received a phone call from a person who said they were representing Publisher's Clearing House. I had won 4 "free" subscriptions at 4 years apiece. What magazines would I like? Then, all I had to do was pay for TV Guide for $3.56 a week. I was listening, because something did not sound right. Then he transferred me to his supervisor, because he would go over the order. He repeated everything, asked address, etc. Then, he asked for my credit card. When I told him that I did not give my credit card information out over the phone, he proceeded to say that it was okay, because my credit card company had recommended me for this good deal. I still refused, and he spent a good 10 to 15 minutes trying to convince me, talk me into, that it was okay. That everything was safe, etc. etc. blah, blah. When I really said it firmly, he abruptly hung up.
Well, last night at about 6:45-7:00 (PDT), I got another phone call saying that I had 4 free magazines, at 4 years apiece. This time, instead of asking me which ones I wanted to receive, they said that I was getting Redbook, Woman's Day, and two others that I cannot remember right now. I took notes, but do not have them with me. I listened intently, since I wanted to see if the same thing would happen. Well, I again got transferred to a "supervisor", who verified my information. All of this again at the $3.56 a week charge for 4 years. When I emphasized with my voice, that I did not give my number out over the phone, he again reiterated that it was okay, since my credit card company had recommended me for this "great deal". I said it twice, and then he said to me that if I didn't feel right about it, that he would give me the phone number and the number of his supervisor. I said , okay and asked him for it , and he said, "Well, I am sorry. I cannot give you that information without your credit card number." I emphasized strongly that I do not give my credit card number over the phone. He then hung up.
I attempted to retrieve the number using *57, and it said that they were unable to trace this number. On the first phone call, I had called my phone company (Century Tel), and they advised me that before records could be opened, I would have to attempt a trace on the number. Well, after this failed, I went upstairs - not wanting to use my phone in the event that the number could be traced. I then reported this to the Spokane County Crime Check number, and was advised that it was a local "criminal" issue. I called Crime Check of the Cheney police department, and then they sent an officer to advise me what I should do. Well, he said that the issue of whether or not there was criminal intent had to be proved before legal dealings could proceed.
I am writing you to see if you have any information as to how they do business over the telephone. Do they only take credit cards? Because when I tell other companies this, they ask, would I rather receive a bill, etc. Oh, by the way, on first call, I offered to direct deposit the money into their bank, and they refused, saying that it had to be given over the phone. If you know of a way I can get in touch with Pub. Clearing House's complaint line, or upper level people, I would appreciate the information. My personal opinion is that this is a scam. If it isn't, what a "way" to run a business.
Reviewed July 18, 2001
I keep getting books from Publishers clearing House that I did not order. They do not give a phone number to call to stop these books
Reviewed July 10, 2001
Waited for prize patrol to come to my house on a number of occasions, but no show. Supposedly won cameras, film and tripods but sent shipping money and never received the items.
Reviewed June 20, 2001
I was contacted today by a representative from Publishers Clearing House. I was informed I was a finalist in their prize drawing. They asked which credit cards I was most pleased with as well as my year of birth. I provided the information requested. Afterwards I was offered several magazines, presumably that I would receive for free for six months. I declined. I am now uncertain if this was a scam or just company procedure.
Reviewed Feb. 1, 2001
By clever wording of documents sent repeatedly to me, I was lead to believe that I was to definately be winnner in the Publishers Clearing House sweepstakes drawing of January 2001. I have kept these mailings for a period of more than two years, and on review found one which even repudiates their statement you do not need to order to win ie...if you are not ordering, do not return.
Reviewed Jan. 1, 2001
Court Judgement was approved against Publishers Clearing H (PCH), I was assigned Control# **. A letter 7/24/00 only awarded me $349.80 because I could not produce receipts that was lost in a military move that would prove I purchased over $2000 in order from PCH over the ten years in question.
Reviewed Aug. 24, 2000
I have been a victim of the PCH scam to get new magazine subscription with the hope of increasing my chances of winning the grand prize sweepstake. I wasted a lot of time reading their massive correspondence and a lot of money in postage to mail back forms that would increase my chances of winning. I never won anything of course!
Reviewed June 13, 2000
I began receiving incorrect mail at my former address of **, Skokie, IL 60076. I contacted them to tell them the mail was being delivered to the wrong person (they had the original person's name right, but wrong address). Instead of correcting it, they changed the address to my name and my address. I called some more, this still didn't change anything. I have since moved and, at first, they started sending things in the other person's name (Mrs. Clifton **) with my new address in Barrington. I can't call anyone else, I've run out of people to call. Mrs. ** is over 80 and has tried calling & writing, that doesn't work either. We send things back and still nothing changes. HELP!!!
Reviewed March 21, 2000
First I ordered 3 CDs from Publishers Clearing House at Christmas for my husband which I immediately cancelled via email to the company. They said they didn't cancel orders and it was already shipped as items are shipped immediately. They sent it anyway. Then they charged me 69.00 for 3 CDs. I had figured about 40.00 with shipping for all three. I contacted the company complaining that the cost was far more than I had figured when ordering, almost double. They said it was the correct price and I should have known it.
I reluctantly paid for those because they made me feel as if I was at fault, not them, for being so stupid as to overlook the price. I gave them the benefit of the doubt that perhaps I had overlooked the price somehow since I didn't have the original sheet of order stickers and besides I sent them with the order and had thrown away the explanations of the CDs. The second time I ordered, I ordered perfume represented to be original size. I contacted Publishers about a month later when I received a card that said: Frag "Miniatures" Passion, Dear Sammie **, Thank You for your recent order.
So many requests came in for this popular item that we temporarily ran out of stock. Since a new shipment is on its way, your order is expected to deliver within 2-4 weeks. Signed? **. I sent an email the same day to Publishers and cancelled the order telling them I understood the fragrance to be full size. They refused to cancel. Once again claiming it was already ordered and they didn't cancel orders instead you had to send them back when they arrive and "you" the customer has to pay for shipping back to them.
I am sending this cancelled product that they have exorbitantly priced for a tiny bottle of eau de parfum that I could have gotten for six bucks at Walmart. I am so upset. I told Chris that I am not stupid and I wouldn't be fooled twice. I would never pay 26.90 for a tiny bottle of cologne. I asked her once again WHY did they send it after I cancelled. She said it was already on its way so they wouldn't cancel and that is their policy. "Publisher's Clearing House” won't cancel an order, you have to ship it back at your own expense.
Needless to say, I am very upset. I feel as if I have been raped financially. I know now that PCH doesn't give a crap about their customers. I have suffered emotionally and materially. I feel I am a capable person that doesn't spend money unwisely but Publisher's has made me feel as if I am not only stupid by acting as if I would spend that kind of money on product I could get just around the corner at Walmart for a triple discount off their prices. I believe they are fooling people into ordering items that are not what they represent either in price or quantity and then charging them huge prices for the product. They are dishonoring people by refusing to cancel orders even if they are cancelled right after they are made.
Reviewed Jan. 26, 2000
The above address is the Internet link that didn't work for me and probably many others. Publisher's Clearing House, Pch.com web site didn't correctly process my entry for their $21 million sweepstakes when I used the above address, which was meant to let me make ten entries in a single attempt. After the Jan. 24 deadline ended, they told me how to get around this problem, but apparently it was too late.
The problem was due to an Internet "cookie," or small file placed on the user's computer to keep track of his or her visits to the website. PCH said I had to erase the cookie, but they didn't specify its name, but they did specify a location that was wrong for my PC-compatible computer with its Windows 98 and Internet Explorer 4 software (probably the most common set-up available). I'm sure that many computer users would not know how to erase a "cookie." Furthermore, there should be no reason to erase a cookie if the website is programmed properly.
Publishers Clearing House Company Information
- Company Name:
- Publishers Clearing House
- Website:
- www.pch.com