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Publishers Clearing House Reviews

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About Publishers Clearing House

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Publishers Clearing House is a direct marketing company that markets magazine subscriptions and some merchandise, including kitchen gadgets, with sweepstakes and prize-based games. Its casino-style games include slots, keno, quizzes, scratch-offs, solitaire and others.

Visit www.pch.com
Pros
  • Daily sweepstakes
  • Friendly service
  • Free to enter
Cons
  • Marketing overload
  • Slim odds

Publishers Clearing House Reviews

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    Page 2 Reviews 40 - 80
    Profile pic of the author.
    Sales & Marketing

    Reviewed March 8, 2026

    Under the old management I used to win a few times a year. $5 here and $10 there but under the new management I haven't won a thing even though I enter as often, being hundreds of times a day. Some of the ads are shady and some are horrifically long.

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    Reviewed Feb. 8, 2026

    They don't deserve even 1 star with this new owner. I would give them ---0. If you're have no money, you're never won anything. They offer a monthly membership and they telling you that only way to have some chance to win a prize. That membership prizes require next to no purchase necessary.

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    Price

    Reviewed Feb. 4, 2026

    I have noticed since ownership has changed, less large winners. No winners over $10,000 and an average of 5 winners per month for the last few months. If they are randomly picking numbers how come they only have 5 per month. It use to be fun seeing people winning to keep you to continue, but if this is how it going to be, time to quit, not worth the time.

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    Reviewed Jan. 25, 2026

    I have played PCH almost every day for 30 years. I always thought if I keep playing I would win something. Now PCH has added memberships. It was already hard to win a prize, time consuming, frustrating. Now the added memberships just erase any hopes of winning. No more, 30 years wasted on PCH.

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    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed Jan. 22, 2026

    I started to play their games when I retired 25 years ago, to keep my mind active. The “new” PCH is so irritating. The ads are overwhelming and to play a game, you must “buy” a game. I am fed up with the hoops you have to jump, the numerous ads, the irritating music played while you wait and wait EVERY time to play a game, the numerous emails and messages received daily (which is overloading my iPad), I just cannot tolerate the aggravation of PCH any longer. So good bye and good riddance. Maybe I will buy puzzles to keep my mind active… Anything will be better than to endure PCH!! Also sold my info and get hundreds of irritating ads daily.

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    Customer Service

    Reviewed Dec. 1, 2025

    Stop with the unsolicited phone calls. It’s extremely annoying to get phone calls from different numbers. My phone is listed on a federal do not call list. How is it? These people can call me without me registering?

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed Oct. 20, 2025

    I have to wait over 1 hour and a half to get someone, then she doesn't know her games. I asked for A SUPERVISOR AND SHE REFUSED, THEN HUNG UP ON ME!!! They offer double tokens on their lotto, yet do not give them to you! SCAM!!!

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    Sales & Marketing

    Reviewed Oct. 14, 2025

    I've been entering PCH for almost 40 years. I remember when we entered PCH by mail. I have never won one single thing from them. Now they want you to spend hours on a computer to enter and I'm starting to think it's a scam.

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    Sales & MarketingOnline & App

    Reviewed Oct. 7, 2025

    I started playing PCH back in 2016. Over the years I was on the game consistently. I also downloaded the app. Back in 2023, I was told by mail that I was going to become the next winner by October 30. When that time came, the prize patrol never showed up. I was very disappointed. Plus I have the red diamond.

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    Reviewed Sept. 28, 2025

    Very disappointed. I have been a customer since 1994 and have won 15.00 only. I have over 1 billion tokens for nothing..What do you do with tokens left? Your company should acknowledge the people who have been loyal for so long..

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    Sales & MarketingStaff

    Reviewed Sept. 5, 2025

    What a rip off PCH HAS COME TO BE, they have sold my personal information to ex employees who have scammed me and have refused to do anything about it. I have accumulated over 1.3 billion tokens and have never won anything, I don't believe that any of the winners they post even exist, I'm playing each and every day, trying to file a complaint for whatever reason is just pathetic,.

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    Customer ServiceSales & Marketing

    Reviewed July 31, 2025

    I have been a customer for decades buying many magazines, then "stuff". The site seems to have evolved into a video ad machine. There are even ads for foreign dating sites. Many of the video ads cannot be ended and it seems like I was forced to watch ads that were 2-9 minutes long that can't be turned off, so I would just get up and do some chores. I mainly used the site to just play the games which have no prizes, but I started encountering malware and viruses that I literally had to shut the computer down to get rid of them. I did win $100 recently, but I don't remember winning anything.

    Anyhow, I decided that it would be best to just delete my account and information, which turned out to be difficult. There is no direct link to delete your account. I also really question their Privacy Policy. I read it, but I really couldn't determine if my information would be deleted or just not shared. I can tell you that when I was just playing the slots, then clicked on the odds of winning, it stated that the game had ended, period.

    My final decision to terminate my account was when I got a full screen warning that my computer was infected and all of my passwords were being recorded and to call Microsoft. The only way to shut it down was to manually reboot my computer. Since I got rid of Publishers Clearing House, I have had no malware or viruses and my Bitdefender no longer has 300+ events daily. If you do look at the odds of winning a big prize, you are more likely to get hit by lightning on the moon. My life has been better without Publishers Clearing House.

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    Customer ServiceSales & MarketingRefunds & PayoutsStaff

    Reviewed July 27, 2025

    It's not a scam as others have claimed but you have to understand that the odds of winning a prize are astronomical because they literally receive millions of entries on a daily basis. That being said, someone somewhere WILL win each of the listed prizes and I guarantee that the winner will not be someone who doesn't bother to enter. So have I personally ever won a prize from them? Well actually yeah, I heard one of their radio ads and played around on their site to pass the time because my job has periods of down time throughout the day. Then one day I received an email from them saying that I had won a $250 Amazon gift card from a token entry. I was a bit skeptical but when I entered the coupon code they provided in the Amazon website checkout it was totally legit!

    Out of curiosity I looked up the odds of winning that gift card in the PCH small print and it turned out to be approximately 1 in one hundred million. That means that you could statistically play daily each day for multiple human lifetimes and probably not be a winner - except I did win. Understanding this, I still play a little every day because if I can win $250 I can possibly win the super prize some day, hey, someone is going to. The trick is to understand realistically that entries are free but you're dealing with super-lotto level odds even for the smaller prizes. You're probably not going to win, but you MIGHT. Play a bit, have fun, but don't burn the entire day doing it.

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    Sales & MarketingPunctuality & SpeedRefunds & PayoutsStaffBillingLoan ProcessTransparency

    Reviewed May 16, 2025

    Does PCH have any staff checking sweeps for accuracy? Six months ago, I noticed five for which a zero had been removed from the advancing prize amounts. I.e., instead of amounts from $100,000 up to $1,000,000 by 100 thousands; now, it is $10,000, $20,000…$90,000 BUT THEN $1,000,000. So many zeros missing seems deliberate. Surely 9 entries say, get you a $90K qualification, but 10 get you one million dollars drawing qualified. A website which had a digital time display be eight minutes slow for several months before disappearing a few years ago indicated a lack of oversight. The prize amounts above a certain amount, if not paid in full and minus income taxes prior to receipt do not constitute say, really winning one million dollars.

    The payout schedule discriminates against senior winners if he or she cannot designate a survivor to receive the remainder due. I wonder how many winners have ever received that 30th year huge final payment. If, rarely, that is as unethical as a usurious loan balloon payment due. Since lump sum has so many variables, I wonder what the average drastically reduced payment percentage is. Oh, for weeks now, the ads to watch entries have a glitch to where in portrait aspect, the ads are half cut off so the entrant only sees the left part. An iPad glitch missed in the last iOS software update? More likely, another error no one in tech support either monitors for or cares it occurs.

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    Reviewed Feb. 21, 2025

    If you love commercials and don't expect to ever win anything, PBS is where you want to be. For one entry of a particular contest, there were 5 commercials. Even when you cash in your tokens, you have to sit through a commercial or 2. You should at least get some sort of a token prize just for having to endure all the commercials.

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    Reviewed Feb. 17, 2025

    Don't trust PCH Games. AVOID Publishers Clearing House, everyone. They are infected with viruses and malware. 🙁 Their games are EXTREMELY crooked and rigged, and their, so-called phony sweepstakes odds are at best 1 in 2.4 billion! They should be forced out of business, and their executives locked up in jail! 🙁

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    Customer ServiceRates

    Reviewed Jan. 31, 2025

    I've been a customer of PCH since I was a child... I've had and have accounts with pch. I had to prove I could win. I've been called by clients that told me they played token games and spent over 2 billion tokens trying to win in every type of offer available, and nothing. And that's per year. I wrote a program that generates tokens at a ridiculous rate. And another one to enter high end prize, and cash contests. Nothing. This is just fact. And it's totally sad the ftc, and the usag, and each state ag haven't shut these guys down ages ago. Plus their product are crap, all from foreign countries that aren't usa. If you see a usa label, that was made by china to put on their products. Now there are so many companies stealing money, and selling our info to other countries. It's insane, and should be illegal.

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    Refunds & Payouts

    Reviewed Jan. 27, 2025

    This is about the third time I was listed as top token earner over the years that I didn't get paid for.. They are not posting daily winners. Anyone else have this issue? I am starting to question why I go through this every day. Doing the same thing every day and getting the same results is the definition of insanity.

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    Transparency

    Reviewed Jan. 2, 2025

    Been playing since age 13 and now 39 years old... Have only won 5 dollars since...2008... Odds are really bad hints why it's free, don't spend no money here because they say it's a none factor to win even though many people who have won before have won many more times than that one time.... Doesn't seem randomly drawn. I have also notice they don't timestamp or show a timestamp with date for spending tokens on entries. So I have entered 75K and 15K prize. 15K I checked to see how many entries I've done in Token Activity when logged in. It shows my tokens were spent but not on what in some inconstant way of showing it.

    I've done 600 entries at 5k tokens per entry for the 15K dollars to be rewarded after Jan 2 2025.... says on friday and the 75K dollars prize ended with no winners. I guess having spent 800 entries at 10K token per entry. It's not transparent nor a live drawing so who's to say it really legit. Getting the tokens come to a trickle when you have a lot of the from my account and if you enter in only one thing it doesn't seem to annotate a time of entry, date, and show the amount spent at that time within the Token Activity area. It's not showing my recent entries for the 15K dollars prize... It's just showing a dip in my tokens of 1 Million tokens gone on one page where 25K are left and not showing they were spent on entries for the 15K dollars prize. They making seem as if my tokens just vanished and not for what. The 15K dollar prize got like 6 hours before it closes so not sure why its not showing me getting 600 entries for it.

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    Sales & Marketing

    Reviewed Nov. 24, 2024

    PCH Rigs who if any win. I enter daily but in the last 12 months they started blocking your entries 7 days before it closes. They manipulate if anyone wins. Their history shows they don't. What a scam.

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed Sept. 15, 2024

    I have been entering PCH contests for 23 years and have won three small cash prizes, so I know they are not a scam despite the claims on this website. However, PCH’s website is a piece of crap! I get links in the email that don’t work, and their customer service is less than supportive with “self-help” options. When you exhaust those options, they don’t have any other answers for you. They ask you to go through the steps even though you tell them you did those already! It’s like they are reading from a rehearsed script. The games page often freezes up, and the quizzes page is bombarded with advertisements that make the page bounce around.

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    Reviewed Aug. 30, 2024

    I'm just saying don't waste your money. They're going to keep milking you and you'll never win you'd be better off going to the casino. These people are liars. All they want is your money. Take my advice. I've been doing this since 2012. I've never won nothing but I want you to know you're not going to win nothing either. They just want your money then you're going to buy products that you really don't like so do yourself a big favor and put your money somewhere else. These people are liars and they're thieves

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    Sales & Marketing

    Reviewed Aug. 12, 2024

    Too many ads and ads that have three to five levels to watch before entering portals. Also, the Night Island gives tokens then takes them back. I should have at least 10 million more tokens but Night Island took all back from the beginning and all following days. NOTHING!!!

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    Sales & MarketingOnline & AppMaintenance

    Reviewed July 5, 2024

    The PCH+ app is very quirky. It doesn't add weekly entries correctly. Sometimes it credits more but most times it's less. At least a couple of times a day, it will skip games within worlds or repeat the same game just played. When it gives a 'Submit Error', the app should credit the player the maximum number of tokens and weekly entries. Sometimes it repeats the game, but more times it just moves to the next game. I have hundreds of screenshots showing the mentioned errors. The issues need to be fixed ASAP. And should be completely tested before being rolled out to the public.

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    Customer ServiceSales & Marketing

    Reviewed June 30, 2024

    PCH is the worst scam ever under all tv and other platforms that advertise them. I was entering their contest for 25 years and never received anything from them. What they do they are sending 10 and more emails every day with promises that you are the one who will receive their prize but YOU NEVER WILL. All people who fail for this scam should delete PCH from platforms and write reviews everywhere to unmask their scamming.

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    Rates

    Reviewed May 29, 2024

    I like PCH BUT THEIR SURVEY SITE IS CRAP AND YOU GET SCEWED OUT OF TOKENS IN 4 OUT OF 5 SURVEYS YOU TAKE. IT IS no wonder THEY have such A LOW RATING. I just finished 3 surveys especially J. D. Power and got screwed out of tokens.

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    Verified purchase
    PriceBillingValue

    Reviewed May 3, 2024

    Started to order some items, then changed my mind. Because I didn't remove the items completely they sent me the items anyway, even though I didn't complete the order. So I kept the items, two of them were not worth the money, but one was just bit overpriced. Paid the bill so they wouldn't make a bad report on my credit. Doubt I will ever order again.

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    Verified purchase
    StaffLoan Process

    Reviewed April 30, 2024

    I just want to know how I make my claim from the PCH lawsuit for millions of dollars. There no form for me to make my claim. I won $5 from PCH. I did not enter for $5. I would not waste time on such a little amount. I only enter for super prizes I don’t enter for $10,000 or $15,009 prizes because that won’t help me pay off my student loans. PCH can keep their $5 prize. They only need to bring me a super prize or don’t show up.

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    Customer ServiceSales & MarketingHonesty & Transparency

    Reviewed April 20, 2024

    After reading the bad reviews I wanted to write my opinion about PCH. PCH is not a scam, but their odds are much higher than the PowerBall Jackpot. However, you don't have to pay to enter their contests, lottery, or slots. PCH are able to gave those high prizes by allowing the advertising on their apps and sites. I agree it is way too many ads and it is annoying (for that I put 4 stars), but you are entering for free and as many times as you wish. Just imaging spending money on buying 90 PowerBall tickets every day to win their jackpot, instead.

    I also believe attitude is counts towards your experience with PCH. You have to do it for fun and not look at it as a source of the income. Also I recommend to include your family playing different parts of PCH games. For example my husband likes PCH Lotto and Slots, I like to play PCH+ and PCH games. Play for fun and I honestly hope everyone will win some prizes! Good luck to all! P.S. Be aware of scammers who will send you fake letters or emails claiming that you won PCH sweepstakes.

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    Online & App

    Reviewed April 17, 2024

    One tablet last less than 24 hours. I used all in less than 10 days and did not clean my toilet at all. Money wasted and money is tight nowadays. The blue stuff stuck more to the bottom of the tank than did any cleaning.

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    Contract & TermsPricePunctuality & Speed

    Reviewed April 2, 2024

    The Piñata hit game has frozen for 23 hours, costing me 160,000 points which are meaningless anyway. No one there seems to monitor for glitches. Any fixes are opaque. There should be a banner statement of admission of problem and that it is being addressed, and when one is corrected. I recall when the website displayed a digital clock, it became eight minutes slow. This error was UNCORRECTED FOR MONTHS. All the games should be checked for correct function and fixed promptly.

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    PriceValue

    Reviewed March 29, 2024

    I have been on pch.com for years. My all time token count is 14,006,405,827. My available tokens are 3,753,215,447. I have scored around 40,000,000 tokens in a single day and I am not a robot. I have never won a daily token count. I have received a few small checks for what I don't know. 5.00 to 20.00 about 2 or 3 times a year. I have purchased a couple of things but it's not worth the money. I gave it 2 stars because I didn't want people to think I was totally stupid. I was told by Pch support not to spend too many tokens at a time. It won't make any difference. The odds are not in your favor. I say Don't waste your time with this site.!!!

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    Customer ServiceStaff

    Reviewed March 24, 2024

    To whoever reads this my name's Luke **. I am VIP Elite on Publishers Clearing House for long time. I play the lotto. I match all eight balls but did not win but the video on Youtube stating if you match your winning number you're a winner but they aren't honoring that. I called PCH. Tech told them I match my winning numbers. They told me I'm not in their system. I gave them my address and name. I'm not in their system. Something fishy about them. Beware of them. Their scandalist customer service suck. These guys need to be investigated. I need help about this because tech and customer service isn't any help. I also tried going up the chain of command but nothing.

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    Sales & MarketingRefunds & Payouts

    Reviewed March 19, 2024

    I've been entering PUBLISHERS CLEARING HOUSE since 2002, 22 years, I'm a VIP red diamond elite 5 × over. I have nearly an overall total of 2 Billion coins. I've enter multi millions in the redeem tokens almost everyday and can't even win a money gift card, I play the apps to get the tokens all day, I've done a boatload of surveys to no avail. I've mentioned this to them. From what they say everyone has the same chance of winning by entering. That means I could put a million in entries and a person putting 1 entry in can win it over me 1 to a million!! That's some BOLOGNA! I've been entering years longer than the two prize patrol were even prize patrol members too. It Tuesday March 19th 2024. I'm really thinking this is a Scam in some sort of way,

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    Honesty & Transparency

    Reviewed Nov. 25, 2023

    Been foolishly playing and entering for decades. Recently, one survey required for an entry seemed normal, until they wanted complete demographic information, including exact date of birth. I would have given a false date, but then just exited. That's phishing and dishonest, as far as I am concerned.

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    Customer Service

    Reviewed Nov. 11, 2023

    So, I have played Publishers Clearing House for years, since 2016. Never won a single penny and never will. This is a waste of time and frankly they should be ashamed. I will never mess with this again. You can spend all day playing their games and so on and it will be for naught. They also push that you make a purchase. They claim that making that purchase does not affect if you win or not. But I can tell you the emails they send are all about buying their products. This is a long time running marketing scheme and not even a very good one. Don't waste your time on this bull, I know I won't.

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    Sales & Marketing

    Reviewed Oct. 25, 2023

    I've been playing PCH well before the 90s, I've bought numerous magazines and have submitted millions upon millions of tokens, and have never won a single penny. BE AWARE! Just in the past years (you can guess the years, ha) The PCH surveys you get to gain more tokens is a scam. Why would every single survey need to know your political affiliation? Does 1 party buy more than the other party? Maybe it's to get a count so they know who you're voting for. As I've always known that it's not anyone's business what political party you're on. It's also funny that you can prefer not to answer on race, color, religion or what you identify as, but you can't when asked your political party. At the end of the surveys, if you don't answer the political question then it says you did not qualify for this survey...why? Yes I tried both ways and it works if you answer the political part. This should be investigated! But why should they. It's not a real game anyway.

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    Customer ServiceSales & MarketingHonesty & Transparency

    Reviewed July 1, 2023

    For nearly 2 years I have been playing the back and forth emails from PCH always telling me I have one more thing to do to enter. They tell you that you can enter without a purchase but that is not what they push. I have never won and never will because apparently, you have to make a purchase. Don’t get hooked into the lies they tell you…all they want is you to buy from them... and they swindle you into purchasing with dangling the 7k a week for life crap. Don’t be sucked in to believing for a second that you could actually win. This is nothing more than a scam to build business.

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    Verified purchase
    Customer ServiceSales & MarketingPriceRefunds & PayoutsBillingHonesty & Transparency

    Reviewed March 11, 2023

    So we have been playing the PCH games sending back all correspondence they send and occasionally buying products. Last month I received a coupon with my envelope for $30 of "free" merchandise. It says I can select items from the included merchandise advertisements. So I did place an order, ordered slippers for my wife and 2 bathroom bath rugs. Well, when I received to merch it included a bill and no credit for the $30 coupon. I made sure I did everything right to include the coupon and everything needed with this order. So I called PCH and they said that I didn't include the coupon! I have the stub but not the coupon, so I KNOW I sent it. They will not honor this and said I will have to pay for the cheap merch they sent. I said I will only pay for the amount over $30, she said they will send the other amount to collections then.

    The slippers are dollar store quality and the bath rugs won't lay flat, slip on floor and smell like chemicals. This cost almost $40, which I refuse to pay anything over $30!!! Also they "backordered" the bath rugs and sent in separate box. They are also charging for 2 S/H charges. This is total ** and a scam! I am done with shady, dishonest business. I am also filing a complaint with the Better Business Bureau. Also I am NOT paying, if they wanna threaten me with sending the <$10 to collections, let them. They think they can scare people and bully them, not me. This is a dishonest business, beware and don't spend any of your hard earned money with them, disgusting...

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    Sales & MarketingPrice

    Reviewed Feb. 3, 2023

    I placed an order with a $30.00 coupon offered. What a scam, they send a FREE item of their choice and charged me shipping $6.99 for the $30.00 coupon FREE item. It cannot be more deceiving than that. I have no use for this item and the $30.00 coupon was actually not honored on my order, WHAT A SCAM.

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    Publishers Clearing House Company Information

    Company Name:
    Publishers Clearing House
    Website:
    www.pch.com