MobileHelp Reviews

My husband and I are both in wheelchairs and he was constantly falling so I thought a medical alert system is a necessity for us. I happened to see MobileHelp advertised on TV and it sounded fine. I prefer the device around my neck, while my husband wears it on his wrist. When I have it on my wrist, I keep triggering the bracelet in error. I use my wrist a lot so I bumped it a lot and set it off. I took it off and got the necklace instead. I find it great. It's got the GPS with it and that was another reason that I took it. We can put the GPS in my purse when we leave the apartment, and not everybody has that. We've had a couple of medical emergencies and we got immediate help. It's a great product and we had a very good experience.

My son got me a medical alert system with MobileHelp. I have the pendant but every time I moved it went off. So most of the time, I wear the wristband and I hardly notice I have it on. We called in to check the device out and make sure it's working good, and the reps were all very nice. I've been satisfied with it, so far though I haven't had to use it. Hopefully, I won’t have to but I know it’s there if I do need it.

My family thought I should have a medical alert system and they went with MobileHelp. I got tired of having the device around my neck, but I don't even notice it on my wrist, so it's better there. Although I haven't had to use it, I'm happy and content, and I would recommend them.

My father is 91 years old so we thought getting a medical alert system for him would be a smart thing to do. My sister purchased MobileHelp and brought it here to the house. My father wears it on his wrist. With MobileHelp, he has some kind of a response system to help him if he needs it when he's alone.

My children advised me that they felt better if I had a medical alert system as I was living alone. I got MobileHelp and I was impressed that it had a part of their system that I could take with me when I go or drive away from home. I usually wear the bracelet and it's fine. Also, the representatives at MobileHelp are always helpful and I usually speak to them when I do my testing which they advise me to do once a month. One time, I triggered the help unit without knowing it so I had paramedics come to my door but we straightened that out. They didn't embarrass or blame me for doing anything so it was a good experience.

I'm 70 years old and I live alone in a big house. My wife is gone and I have no family and kids. I'm a widower and living out on a farm, out of town. I was up with my horses and two of the young ones were running, knocked me down pretty badly and rolled me over. I could barely get up but luckily I could roll over and reach the fence that I could pull up on, get up and slowly come back to the house. I'm afraid of having an accident and falling. I talked to my kind of adopted son who bought his elderly mother one of these medical alert systems and insisted on it. It made her feel more secure and I thought I need to buy that so, I did.

Our son was visiting here from out of state and he thought we needed a medical alert device. It was his idea and he chose MobileHelp. My wife has a little memory loss and wears the medical alert device around her neck and it's comfortable. She doesn't complain about it. When she accidentally hit the emergency button, MobileHelp called and the rep was nice. However, my wife thinks she doesn't need the device anymore and every couple of weeks, she boxes it up and wants to send the device back. I don't let her though. It’s just here in case we need it.

I had had a fall in my apartment in March of 2016. Fortunately, my phone was near me and was able to access it. I ended up having a couple of hospitalization surgeries and was in a nursing home for a while. When I came home in the summer, I thought it would be a good idea to have a medical alert system. I have contacted companies but MobileHelp was the one that contacted me. They sounded like a good service so I enrolled with them. The thing that was troubling to me though is that when the mobile device went off, they didn't search for me where I was but rather at my home where I wasn't. This was in December. I had on the watch instead of the pendant, plus the other piece set in order for it to work. I went to an event that evening for New York University and it was very loud and noisy. Somehow, the device went off. I did not set off the mobile device and I don't know how it got set off.

My wife was really sick and we used Life Alert a lot of times. They have a dedicated line and they always responded and called me when something happened. I stopped it because she passed away. Then I met someone else and she's sickly too. I'm on the road a lot of times, so I got MobileHelp. I figured it's better than just the one being around the house 'cause it's mobile. The model I have has two pendants. One is for around the neck and one is for the wrist, and then there's the mobile one you carry around with you when you go on the road.

I have accidentally pushed my MobileHelp device three or four times, and I felt that they did a good job in handling it. When I was getting in my car with my arms full of stuff and I punched the button, they then called the house and sounded like they were right on top of everything. With the effort they made to get a hold of me and repeat it several times, I felt like they were doing what I was paying them for, and I'd recommend them.

I have Parkinson's and I fall down once in a while. My daughter handled choosing the MobileHelp and I'm just getting things set up. I called them for testing twice. It has changed my life in a way that I keep checking one more piece of equipment like a cellphone and making sure I have it with me when I'm out around. There was a time when I had to go to the restroom and I couldn't get out of bed. The person that was with me was in the other room downstairs and asleep, and I couldn't get him. So, I pushed the button and got the people. They sent down the local fire department and they came in. They asked me if I was all right and I told them I was. They did what I expected them to do and they were on the ball.

I had two strokes last year and my family wanted me to have a medical alert system because I live alone. I was sitting with my friend who is a doctor looking at one of those magazines for senior citizens and MobileHelp was there. And so, she went online, talked to Mobile Help's representatives and told them what she thought I needed. And so, I got two Cellular Duo medical alert devices from Mobile Help. I interchange the devices and I wear them on my wrist which is convenient. It's like an armband and a lot of people know what it is. They also put a little lock outside my door where there is a key. That was a little gift they gave me which makes me feel safe also.

I had fallen and broken my hip and needed some help to get around so I bought a medical alert system from MobileHelp. I wear the device on my wrist and I feel a little more secure now. The rep that I talked to was very kind and polite and did not hurry me so I talked to her as much as I wanted to and then she left me to think it over.

We like MobileHelp. We saw it on TV and it was free. We had another provider and we sent it back. Compared to the other devices I used, MobileHelp is the easiest one because I had to use it a couple of times to call 911. They were really quick to respond. I use the necklace. It's convenient and comfortable to wear.

My mother is 87 years old, has a lot of health issues, and lives alone. I want to make sure that she has someone she could call if she needed help. Before we got her MobileHelp, she had another medical alert system which she used years ago. Because it required a landline phone and my mother didn’t have one anymore, we had to choose another medical alert service that didn't require that. I read reviews on 6 other companies and also did my own research on the internet about each of them.

I do some traveling and because of my age, I needed a medical alert system. Before using MobileHelp, I used another device but it's a home service on me so they’re different services. I wanted protection on the road so I changed. MobileHelp also gives me the complete service I wanted. I don’t travel much but when I do, it gives me a better feeling of protection because I have something with me. I have my cell phone but I like that my MobileHelp has better coverage and the potential for me to reach somebody is good.

Being 72 years old and living alone, it has been reassuring to know that help is only a touch away. The individuals with whom I have spoken have been extremely helpful and concerned. I should have done this years ago.

So far I have been pleased with the service. I have a fall pendant and one day in the shower I caused a false alarm, the response was nearly instantly. Another impressive thing is, my fall pendant was indicating that my battery was low, I didn't know it, but I received a phone call from Mobile Alert informing me that they had received a signal that it was low and they were sending me a replacement battery. Thank goodness I haven't needed emergency assistance, but it's very nice to know that if I do, Mobile Alert will be there for me.

The band causes a reaction to my wrist and I have to put tape around the band. I believe it to be the fault of the band because the band from my previous company before changing over to Mobile Help never caused a rash on my wrist.

I would prefer that someone was available 24 hours if needed. I had accidentally left my apartment with my fall monitor on a Sunday but I couldn't let somebody know because there was no one to respond to my call. All I could do was leave a text describing the situation. If Mobile Help had a service that was available on the weekend then they would've been notified.

I have only had this about a month. I have had no problems so far. Everything is working as it should. The free lockbox is worthless to me because I don't have doorknobs to attach it to. The hook part is not long enough to hang below my door handle. The company has no alternative, so as of now I have not placed a key outside my home. I have no place to put one. I asked for a lockbox with a longer hook, but they did not have any alternative for the one I got. I do think all of this is VERY expensive!

I have had my service for only a short time. So far the tests I have done have been correct. The only problem I have found has been when I accidentally pushed the button. There isn't a way for me to reset the help button which I think is taking away from a real emergency. Thank you.

This was purchased for a friend of mine. MobileHelp surpasses any type of emergency support that I have had. My friend needed constant help and MobileHelp notified me instantly when my friend could not answer. The customer service personnel who help me purchase the unit were so helpful. They were not pushy and explained thoroughly what the unit does. The unit just plugs in and can be used outside or wherever you may go. This is a plus for people who travel. It provides a safeguard for immediate care. Unfortunately my friend had passed away this May and MobileHelp accepted the unit back and prorated the remaining cost and credited my charge account. This is the Very BEST unit on the market with the very BEST people supporting it. Thank You MobileHelp. You removed a lot of worrisome nights for me and my elderly friend.

I am disabled and my husband works 60 hours a pay period two weeks. Yeah so with him gone I am glad I can get the help I have needed by pressing a button. Although I have pressed by mistakes I always get a call asking if I am o.k. And it feels good to be able to go anywhere and if something goes wrong for me I can get the help I would need. Thank you for freedoms of my home to move about and be safe.

I have fallen many times and a couple of times I fell in my house and I’m not able to get up by myself. It was scary. I live in an apartment building, which makes it a little better. But having a medical alert would be better so even when I’m out and about I feel safer. I looked at different things, like the AARP Magazine ads, and MobileHelp’s features appealed to me. Then when I called them, I really liked the operators. They were nice and weren’t pushy. They had all the information and they followed up. I was impressed. I haven’t had an emergency but when we tested, it wasn’t a problem. I usually don’t wear it when my husband’s in the house. But most of the time I wear the thing around my neck. It’s comfortable and I like that I can take it in the shower. I went to California for a month to visit my daughter and I was easily able to transfer everything over so I could take my stuff with me. So far, so good.

I’m disabled and in a power wheelchair. I had a medical alert in the past but they needed a landline, which I don’t have anymore. So, I waited ‘til there was the technology from the cell phone and I got MobileHelp. In cooler weather, I wear it around my wrist. But then when it gets warm, that gets real itchy and sweaty underneath and it’s not comfortable and then I wear the pendant. It’s fairly lightweight and the only problem is that I have to be in a tilted back position all the time and the pendant tend to try to strangle me so I have to be careful.

It's very handy both at home or mobile. I haven't needed to use it for an emergency yet, but I accidentally pushed the button on a couple of occasions and response was immediate. I'm very pleased with your services. I would be happy to endorse this product to other customers who are looking for this type of service needs. I have fibromyalgia and rheumatoid arthritis. I use a cane but lose my balance easily. When I take the dog outside I'm happy to know I have it.

We are disappointed with MobileHelp because it doesn’t work past 300 feet. When we got the product my husband called and verified it with them. Their advertisements have suggested that the product can be used out and about, and we think that’s a bit false. I think it’s not unique to the one we have, and that it’s standard with all of their devices. We live in a retirement community and another person wears it and she tells me it’s good anywhere. And I know she’s never checked that out because they can’t be different by the user.

My mom has MobileHelp and when she got it, it was the lowest price for the features and stuff. Also, there was no contract. Every time we test it, it works. It does what it's supposed to do and so far so good.

I am well pleased with MobileHelp. The response is immediate when I accidentally hit the button and this gives me a sense of security. I appreciate the patience of the persons I've spoken to when I've had questions. The frequent, "System is Ready" announcements took me by surprise at first, but have gotten use to them and carrying the Mobile Device attached to my purse when wearing the wrist device has become routine. So far I am happy with the system. Thank you.

MobileHelp has a very good response time. My son and daughter-in-law gave me this as a birthday present and I used it one evening. I wasn't feeling well when I went to bed. I got up 3 AM, came out and went into the bathroom then I threw up. I crawled back from the bathroom into the kitchen and thought I might be able to get the phone. But I had this MobileHelp around my neck and so I pushed the button and the people came. They asked whether or not I wanted to go to the hospital. I felt that badly and I live alone and so I didn't know what was to become of me so I told them yes and they took me to the hospital.

My knee was so bad before my surgery that I was falling and tripping a lot of times. My daughter was afraid that I would get hurt so she got the MobileHelp medical alert system for me. While I don't like the device on my wrist, I use the one around my neck. It is comfortable and convenient. Also, I like the GPS system. I feel safe with it when I go out. Every so often, I check to make sure it's working. One experience I had was that it went off at the West Palm Beach fair though I had not pushed it intentionally. I was unaware of that and MobileHelp called my daughter immediately. I thought that how fast they responded to her was great.

I have recommended MobileHelp to my cousin. I have had lots of accidents where I pressed the button and they responded very quickly. I had to reach out to them once to ask for a new bracelet because something got loose and I can’t wear it anymore. They said it’ll cost such and such amount of money so I don’t wear the bracelet because it will fall off my arm. I have the one around the neck.

My experience with MobileHelp has been excellent and when I have concern or questions about anything or their products they are ready to answer and help me out. They are very professional like, caring and understanding. They take their time to help you out to test their products every month. Remember to always test once a month.

MobileHelp has an emergency on the left-hand side, reset on the right-hand side, test in the middle and then the temperature and the date in the middle. When I leave the house, I take the button with me and I take the small transferable case just in case. Even though I have my cellphone I still have my MobileHelp with me. One time it got accidentally pushed and before I knew it, the paramedics and everybody else is there because I didn’t have the number and I couldn’t get to the office in time. I taped the 800 number so if it accidentally got pushed again, I could call the 800 number and let them know that it was an accident. But that only happened once. But so far, fortunately, I haven’t had to use it. I only used it once and that’s when I had an infection and I wound up with sepsis and I went to the hospital but I was lucky it was a mild case. The response was quick.

MobileHelp was a recommendation. I got one unit on my desk in my little office, one unit in the kitchen, and one unit in the bedroom. I also have a wrist device that my wife puts on when we go out. I’ve got it where it’s supposed to be and fortunately, I haven’t had to use it. My wife and I are both sick but not enough to require help. MobileHelp gives us security and independence. They're there and they’re available. Sometimes I call their customer service team with some questions, like how do I check it and how do I test it, and the interactions have been very good.

One of the primary reasons we purchased a MobileHelp medical alert system was because of the GPS the device has and that it had the mobile aspect to it. I started this with my father then I gave it to my mother-in-law. I find the medical alert something that was very attractive especially that they were both still driving at the time. The medical alert gives us peace of mind. We know that she can reach out and ask for assistance. And it doesn't have to be a medical emergency. My mother-in-law sometimes wears the wrist watch and sometimes, the necklace type of device. At their age, if they don't find it comfortable and easy, they won't wear it. As for the MobileHelp staff, they've been very helpful at billing, with replacement item and with configuration. Some have been just about any way you can touch customer service. I've been satisfied with them.

I am an 85 year old retiree living in the fairly unsettled area of Atascadero. I've had the MobileHelp for a number of years which replaced a unit which had very limited range and usefulness. Even though I used the MobileHelp on a rather limited basis, I still use it with just having a cell phone, since my partner is usually home to answer the home phone if I need help. This is probably a poor excuse I admit. I'll try to carry the pocket unit more from now on. I do use it along with the wristband when I'm in the shower. I do wish that MobileHelp would reactivate the blinking light on my desk unit to remind me to check in to be sure everything is working OK. It died a few months ago, but is really not that much of a problem. I don't think the desk unit needs to be replaced. I do like the concept of MobileHelp and have tried it a few times when I'm in town to check to see if it worked there. It did.

I pressed my wristband alarm unintentionally several times. The staff was gracious - I was apologetic - and I am going to soon start wearing the pendant. I wear leotards with tight-fitting sleeves. When I am dressing, it is easy to apply pressure to the alarm on the wristband, and I am unaware I have set the alarm.

While taking a shower, my alert button was activated by accident without my knowledge. I did not hear my phone ring (the call was recorded). When I got out of the shower a paramedic was coming in my bedroom and my daughter who was also called was almost to my house. By accident, I tested the system and found out that it worked much better than I expected.

I went through a series of falls and had to use the button and called the ambulance. I couldn't get up and the ambulance attendant had to climb through my window to get to me and unlock the door and get me up. I still use my button when I have an emergency.

There have been several times that my mother's phone service was interrupted. I called MobileHelp and they contacted my mother through the system and were able to let me know she was okay. The employees have always been so very nice and accommodating. My mother has also used the system when she fell and could not get up. Help was there in just a few minutes. I love this service and would recommend it to any household with a elderly or disabled person!

I've had MobileHelp Duo for a number of years. I'm now 89 and have used the system several times over the years. I'm also hard of hearing, and usually I can't hear the operator them during a call, but I'm able to tell him my problem and he takes care of it. If I can't talk he sends an ambulance. They are great and I appreciate everything they do.

My experience has been great. You answered quickly. I feel very safe with your company. I will recommend you to all my senior friends. I would like to inquire if you have a something to place near the bath tub, just in case of emergency. I rate your company 5+++.

We have had this service for about a year. My husband has dementia. He was sailing his radio control model yacht at the pond when he accidentally set off his GPS unit. MobileHelp called everyone on his list of contacts and sent paramedics and an ambulance to him. Fortunately he did not need the help but we were very glad that we found out that it does work. MobileHelp was not at all distressed at the mistake. They were just happy that everything worked. Great company!!!

I haven't had to use my Mobile Help but I take it with me whenever I leave the house. I don't want to fall and not be prepared. When I ordered the system the gentleman I spoke explained everything, answered all my questions, he did a fine job. I had to call to pay my bill and change the account to take out my payment. Someone stole my case and since I have insurance, I wanted another one. He told me he would send me one. Great customer service!! I'm happy with the system.

My experience with MobileHelp has been very satisfying. Every time I accidentally touched the button they responded so quickly. That gave me great peace of mind. I'm very thankful for them & to them. I know that if I ever need their services again, they will be there just for me.

Very pleased so far! Service has been great. All the reps have been kind. Would definitely recommend your services. So very glad I stumbled upon your service when we were looking. Price is reasonable. Only issue was had to be set up on "old" online service with mobile. For some reason could not troubleshoot to get the updated version.

I recently had to get in touch with MobileHelp and I was really pleased with the results. I had been having problems with my pendant. It was either going off all the time saying I had fallen which I hadn't, then when I did actually fall it didn't go off at all. I called the service dept and they sent me a new pendant and it seems to be working great. I received my new pendant just 2 days after my call so I was very pleased.

On all occasions when I need Mobile Help services, folks are quick to arrive. They are kind, knowledgeable & helpful. I believe all seniors should have Mobile Help services, and a fall button! Mobile Help services are worth the money. No other service can hold a candle to them. Recommending Mobile Help!

Our family is happy with this service. It gives us peace of mind knowing our father can stay independent and still get help when and if it is needed. We would recommend this service for anyone looking for help with a active parent/grandparent. Thank you.

I tripped on a rug going into the bathroom, flew across the room, hit the shower bench and fell backwards into the tub cracking my head on the shower wall. I tried to pull myself up but couldn't manage, so I pressed my button. With 20 minutes from the time I fell I was up and on my feet. I refused going to hospital, they got ice bags for my head and my leg and when I insisted I was fine they left. I was very happy with the service.

I called tech. service to explain about the fall detector for my device and was-connected to Ramon. He was VERY helpful and now I will have a fall detector added to my device. Ramon makes me understand my MobileHelp and I'm so grateful! He is worth highest praise!

Happy with service and support. I have not had to use it yet, but all tests are fine. It has worked every time I've tested it. Billing is easy and I hear from them occasionally. Easy to take with me and easy to test.

MobileHelp dispatchers are always respectful & polite. They seem genuinely happy to answer requests for testing of devices & to answer questions. Help is always very prompt. I feel secure with MobileHelp. Any & all problems with equipment have been resolved in a timely manner. Thank you for excellent service.

I was having low heart rates, nausea, vomiting and heart palpitations. Feeling like I was going to pass out. I live alone and had to call MobileHelp. They answered my call promptly and got an ambulance on the way. I depend on MobileHelp at home and away from home. I walk my dog a lot out on the trail we have going through my community. I take the mobile device with me and feel safe while out on my own. I would recommend it to anyone I know. Thank you for being there MobileHelp.

I’m a diabetic. I like that I can clip MobileHelp's little box onto my waist and it's good that I can take it with me. I’m now more confident when I go out and if anything happens to me, I can get someone to get a hold of me. In addition, their people are very good when I do the testing to get it tested right away for me, and I really appreciate it.

I have reached the age of 80 and was falling a lot, and I felt safer with a medical alert system. I'm pleased with my MobileHelp device. I wear it tied around my wrist. However, I'm going to stop it as of this year. The quickness of their answer is good and I appreciate that but I haven't had to really use it.

We live in a retirement home and one of the directors had explained a couple of medical alert to us and we like MobileHelp the best so we got it. However, we rarely use it, though I accidentally set it off once. I should check it monthly but I haven’t done that, but we keep carrying them with us. In fact, I wear this neck device all the time. It's okay but it has somehow knotted because the little round piece has gone through the other way and I just stand in front of a mirror and get it fixed. So far it hasn’t been a problem, but I don’t know how that could be remedied.

I live alone and my daughter-in-law got me on MobileHelp medical alert. She had got her mother and aunt on it so then she called me and asked if I wanna go on it and I did. I wear it around my neck and it's very comfortable and convenient. There was one night that I thought I was hearing something that I shouldn't have in the night and when I got up to check on it, I pulled the medical alert out. So, it was handy to use if I needed it. Once, I came out of the shower and it went off. Then they responded before I even realized what was going on. Also, talking to them went real well. I'd recommend MobileHelp and in fact, I recommended it to one of my sisters since MobileHelp was less than what she was paying at the time.

My son wanted me to have MobileHelp because I live alone. I have a wristband and a neckband and I wear them all the time. I have the style with which their system would know and help me even if I fall and I can't press a button. When I first got it, I was robbed in my garage. It was amazing because the system told my son where I was. I tested it when I was in California and they told me exactly where I was. Their system covers the whole United States, whereas a majority of these systems only cover your house. That amazed me and I'm glad I have it.

I've got the MobileHelp medical alert device that I wear all the time like a wristwatch when I walk around. My daughter decided for me to purchase it because she's an awful worrywart and likes control. The thinking was that if I fall, I'll push the alert button. But if I fall, somebody would be here. I don't live alone, go any place alone, and go out by myself because I can't drive. So, to me, it doesn't make a lot of sense to have the MobileHelp. But my daughter seems to think I need it, so it's more to shut her up than anything else that I wear it. I don't pay attention to it too. However, if I fall in the middle of the night, I might need it.

I had an attack of vertigo and my children insisted that I get a medical alert device. My brother knows the people who make MobileHelp so I got one. I wear the neckpiece all the time and it's fine. However recently, they had to replace my base station 'cause it wasn't functioning. But they were very helpful and everything's working out now. I'm very pleased with it. And in fact, I just got a friend of mine arrange one for her mother.

I'm living by myself, and my daughter-in-law gave me a medical alert from MobileHelp. I'm glad I have it. It works out fine, and I feel more secure with it. I like the necklace the best. I wear it most of the time but I also have a wristband.

My grandson works for MobileHelp in West Palm Beach and he bought a MobileHelp medical alert system for me, but I pay the bills now. The system I have is the one with the fall button. I wear it either around the neck or in my wrist and I have a pendant, which I don't use too much. The first time I had to use the system to get an ambulance was in October and the MobileHelp team was fine to talk to and got me help right away when I needed it. The system also sometimes goes off by itself and I have to talk to them to say that I didn't do anything.

My nephew's wife is the sister of the owner of MobileHelp and she introduced me to their medical alert device because I had fallen a couple of times and I'm 84. The only time I wear it primarily is when I go out in the yard in the garden to work and nobody's at home except me. Other than that I'm at home and usually there's someone here with me. It's very convenient to use. Even the one that I can take in the car is good to have if I'm going somewhere by myself. It's also a good feeling to know that I can get some help quickly. I have it tested sometimes twice a year and the reps are always very polite and very efficient. I have recommended it to several people.

MobileHelp sounded very good to me so I bought one and I'm very happy with it. I have the little microphone type thing that sits in the charger, and I have the other bigger machine, too. I also have the medallion for my neck and I have two wristbands, as well. I usually wear the medallion most of the day, but at night, it annoys me when I sleep, so I take that off and I wear one of the wristbands. And I feel more comfortable and more confident that I have help right at my fingertips if I need it. And that’s made a big difference because I'm by myself most of the time and I'm also legally blind. I'm more confined to the house, I don’t drive anymore and I always need someone to be with me when I go out.

My husband and I have MobileHelp. I have the necklace which I never use, and he has the wrist type which he's been using for a couple of years now. So far, we’ve never had a medical problem but we’ve had many false alarms. It goes off too frequently which is why I don’t use mine. Their people are fine and response time is very prompt. We like that we can use it if we're stuck with a car although we’ve never used it that way.

I wear MobileHelp all the time. My son works for the company and he sent me the whole thing. It makes sense because I'm 83 and I'm alone, so if anything was to happen I push the little button and help arrives. If I go out I put the device in my purse or my pocket but sometimes I have it around my neck and the base station is back in the bedroom. It makes me sure that if I get into a bad spot I have a way to get some help. Otherwise, I'm on my own.

I had some hip operations so I needed a medical alert device. I knew one of MobileHelp's owners so I talked to him, tested the device, and it did everything I wanted it to. I haven't used it but I have tested it and I'm pleased with their response time. When I first got it, I was driving home, and I thought of testing this thing on the GPS piece. I called the site and they said, "Can I help you?" I asked, "Could you tell me where I am?" and they said, "It looks like you're on a highway and you're opposite Daytona Beach." I also asked how fast I was going, and they said 72 miles an hour. That was good! I have recommended MobileHelp already to friends.

I heard a lot of people talking that they can’t go any place without taking an alert device with them, and they wouldn’t be covered if they went too far from the house. I’m a member of American Legion Auxillary and as I was looking through their monthly magazine, I saw the advertisement for MobileHelp there. I read it all and I found out that it would go further than any of the medical alert devices would go so I gave them a call.

My wife's daughter worked at MobileHelp at one point and she now has the main speaker with her in the house. MobileHelp gets high ratings from companies.

MobileHelp started in Boca Raton, Florida where we lived and I'm familiar with the regional focus start of the company. My wife has been wearing MobileHelp for at least 3 years. We have bracelets but she wears the necklace since she's always concerned she's gonna press it accidentally. Then when we go back to the mid-west in the summer, I talk to the CS folks because we shut it down for a week when we're going back and forth. We notify them of that so they can update their records. They're fine to work with. I appreciate MobileHelp and we're glad we have it. I already recommended it twice.

My husband worked for Honda and they had MobileHelp there. He was always with MobileHelp and even did a couple of commercials. I've had my own MobileHelp for about three years and I have both the watch and necklace but I wear the watch most of the time. It's easy to wear but I'm allergic to the metal on the button. So, we have to put it on the other arm with a handkerchief underneath because my skin breaks out from the metal. It must be dumped in Lithium. Still, it hasn't given me any other problem.

My wife and I have health problems. I have Parkinsons and I suffered a fall. She did a research and we eventually signed up for MobileHelp that puts us in touch with the ambulance drivers if needed. That’s what they’ve done for us so far and they did a dandy job. We have all the versions, the necklaces, the bracelet and the one for the house. The bracelet is not good because the rubber is not too comfortable but the necklace is more comfortable even though it flops around a bit. We’ve even set it off by accident but we had a good experience. When I first signed up, I did a test run and the guy who answered the phone asked us what the problem was and where we were and they got to the house quickly. I was impressed because I wouldn’t want to call in with a broken neck and wait for it for 24 hours.

I've had the MobileHelp bracelet version for 2 years now. I knew about it from my children and the experience is fine, with no problems.

My mom works for MobileHelp. I have both the bracelet and the necklace, and I keep them in my studio underneath dangerous pieces of equipment. My experience has been pretty good, and I would recommend them!

I am happy with knowing that help is nearby when I'm home alone or out on a trip. The experience I have had with this unit has been good. The persons I talk to when I have questions are very helpful and Curtis please keep up the good service. I would like to know if there would be any money saving incentives.

I am very happy to have my MobileHelp wristband. It is great to know I can get immediate help if needed. My children first gave it to me for my birthday a few years ago, and have continued yearly ever since.

Chest pain woke me during the night. When it moved under my left arm I awakened my daughter and granddaughter. We all dressed and were ready to leave for the hospital when they reminded me to push the Help button. It was answered immediately. I described what I felt and in 4 minutes help was here. They determined I was having a heart attack and took me to the nearest hospital. They were fast, thorough and kind. The MobileHelp operator contacted others in the family so all were apprised of my condition.

Helps keep my father safe both in his house and around town. He can always feel he can get help if he needs it. He used it when feeling ill and the response was as expected. My sister and I are calmer knowing he has a contact in an emergency.

So far, I have not had to use your services. However, I am glad to know that I can travel anywhere and still be in touch with you. I carry the small mobile unit with me whenever I leave the house.

We have been happy with Mobile Help for Mom. She has bumped the button a couple times accidentally but it is so nice to know that if she needs help, she will have it any time of the day or night. We do have a little trouble with AT&T in our area but after the purchase of a signal booster, that has improved. When I have called customer service of mom has bumped the button we have been treated with very nicely and promptly. All of the customer service agents are very helpful and caring. I have recommended this to several friends who are also dealing with aging parents. Thanks for a quality product and quality service!

I have had MobileHelp for many years and have recommended to friends. Hopefully you may never have to use it but when you do, it's comforting to know how quickly they respond. Sometimes we accidently hit the button without realizing it and they are very polite and ask if you are ok. They also ask your name to make sure who you are.

They should offer it with more than AT&T. I have Verizon. Have had for years. I have medical alert system thru elsewhere only it is just home based. Would be great if had a system that can go traveling with. I don't dare without, so I basically have slowly become a secluse for quite a few years now.