Lively Mobile2 Reviews

I'm pretty unsteady so I got a Lively medical alert device. I have this internal bleeding so when that happens and my blood gets too low, I pass out. I had a medical alert device on my husband when he was alive and we used the device a lot for him since he had a stroke and he fell a lot. I decided once he was gone that I'm gonna be covered as well. I hang the medical alert around my neck and go. My interactions with their team whenever I call are great. I'm satisfied with this one and I won't be shopping for any other ones.

I was in the hospital in rehab from October 30th until the day before Christmas so I thought it was time I got something to monitor me. Also, my family wanted me to so I got a Lively medical alert device. Anytime it's going off, it's either because I forgot to recharge it or I've done it accidentally and their team has been understanding.

GreatCall was on the AARP magazine and then when they came out with the new device and the Splash price went down, it was the right time for me to buy it. When I surveyed all of the different devices similar to GreatCall, in my opinion, they offer the best service by far. I'm registered and I check if the device works and keep the battery up. But currently, I do not keep it on that often because I have another alarm system that also offered a pendant similar to the GreatCall, except that it went into the alarm system and it has no way to charge or replace it when the battery ran down. So as soon as my contract expires, we won't deal with the other alarm system anymore because they sold me something that can't be fixed. So I know that I will need to use the GreatCall more in the future. But so far, I'm very happy with reading the documentation and I've also read that their response time is very good.

I have a problem with my balance, and I’m at home by myself. Also, if I don’t have a cane or a walker with me when I go outside, I’ll fall down very easily. So, I needed a medical alert device. Since using my Lively Mobile, I feel more at ease and I don’t worry about being home alone. In addition, I don’t worry about going outside and falling. I have never been unable to get up and I’ve never gotten hurt, but my device gives me a little bit of extra security. I feel very safe with it. I like my device because I don’t have to wear it hanging around my neck all the time. I don’t mind doing that at home, but I am not going out in public with a thing hanging around my neck. With the pocket clip, I can put it right in my pocket and keep them. The people at Lively have been so nice, too. Whenever I bumped it a bit, they answer the call and they have been very patient. Overall, my experience has been great and I have recommended it to several of my friends.

I have trouble walking with my knees and my children decided I needed a medical alert device. They were afraid that I would fall down and nobody would be there to help me so my son got the Lively Mobile for me. They get quite a kick out of it because they always know where I am. I always have it with me. I got the necklace and I don't like necklaces much and it really does annoy me when I get it around my neck because it's big. But I can just tolerate it so long on my neck and then I take it off and always have it close by. It's just a smart thing to have. I would recommend it.

I'm 76, living alone, and on oxygen. I also have both knees replaced and one of them didn't work out too well and doesn't operate very well. So my kids worry about if I would fall down or something would happen when they're not around so they encouraged me to think about getting a medical alert device and I finally got Lively Mobile.

I had Legionella Pneumonia and I had fallen every now and then. My son decided I needed an alert device because I was off my mind so he got me one and set it all up for me. I wasn't falling a lot back then but with Lively Mobile, I feel more assurance. I wear it on a rope type of necklace. The only thing is every now and then it rubs in. I'm also somewhat concerned that originally they said it was $19.99 and now it's $27.99.

I'm all alone and my concerns are if I need some help, I have nobody to help me. So that's why I have the GreatCall. The representative was very good. I accidentally pressed the button and somebody said, "Oh, may I help you?" I said that it was an accident and the rep verified it with me. She also mentioned my name which was very, very pleasing and comforting. I wear the Lively Mobile all the time. I put it in the shower under my seat and I take it out when I get out. I put it next to my bed every night in its little charger and I get up in the morning and I put it on. I also put it in my bra where I have room in there. It's very comfortable that I don't know it's there. I like it very much and I have already recommended it to two people. The only thing is that I was supposed to get $25 off and I never got it, even after several months.

I'm diabetic and I babysit with my grandkids. I wanted mobile medical alert system because I have one that goes with my house alarm. But that device was just for my property line and it wouldn't go any further. I thought I need something if I'm going to be gone away. Then I called Lively Mobile. I would definitely recommend it.

I’m 85 years old and I’m not steady on my feet. And then a year ago, I took a bad fall so I thought getting a medical alert device would be a good idea because I go out around my yard. I got Lively Mobile and it is more reassuring to me that the button is there if I needed help. I wear the device all the time and it seems to be working fine. My sister-in-law recommended it, and she has used hers a couple of times on account of falling.

I use a motorized chair. I can stand up, but I have a hard time and I’d fall. And, I’m usually by myself during the day so I got a Lively Mobile. My husband set everything up for me. I accidentally pressed the button once and they responded very quickly. So, I know if I really have to use it, they’re there. I feel better knowing I have it. It’s safe and it’s really good.

I’m retired and I’m here at home alone during the day, so I needed to get a medical alert device. I then got one from Lively. I’m wearing it, and it’s very comfortable. I haven’t had to use it, but I feel I’m reassured when I’m wearing it.

I got diabetes and heart problems so I got Lively and it's my first medical alert service. It was the cheapest and I charge it every night. So far, everything's good.

I live alone and I have a large house and yard so I do a lot of things outside where I'm not near a phone, hence I needed some way to get attention if I have a problem. One of my friends has a Lively medical alert device and she's quite pleased with it so I followed her suggestion. I wear my Lively device every day and I haven't had to use it so I'm doing all the right things. I tuck it in my bra so it's easy to wear and I don't really know that it's there.

We thought my husband might need a medical alert device because he had two bypass surgeries within five months and we were concerned. He doesn’t have a cellphone on him so we ordered a Lively Mobile. It was 2.5 years ago and he hasn't been using it lately. He takes the dog for a ride in the morning and I tell him he should take it and wear it, but he doesn’t remember to do it. We’re thinking about cancelling it and seeing if he needs it some time in the future. But it's a very good service for someone who needs it.

I’m having a little bit of physical problems and I thought that getting a medical alert device would be a good thing to have because I live by myself. I went with Lively because of the price. It’s a pushbutton and I carry it with my keychain on my everyday outings. I haven’t had to use it but it’s still working. That’s a good thing. It makes me feel like I'm not alone completely, that I have somebody I can depend on. I will recommend it to any senior citizen past 70 because it gives that security that I can always get help.

I'm 72 and I'm very active. I do a lot of volunteer work but people wanted me to get a medical alert device because sometimes I get dizzy, so I got one from Lively. I had problems getting hooked up. I thought when I bought it that they would do it for me but they didn't. I had to call and then they would tell me what to do but I had a hard time so I had to have a neighbor do it and I wasn't too happy about that. In fact, I'm dissatisfied with the experience and I thought of sending it back at that point. I haven't used the device and I don't even wear it but I carry it in my pocket in case I need it.

GreatCall has a decent price. I'm 74, I don't take too many chances that's why I have their medical alert device. If a person is older, with each passing year they should consider having a medical alert device a necessity and not a frou-frou offering, it's important. My daughter would press the button of the device and the paramedics would take care of me and it has happened twice in two years. They came quickly. When my daughter is not home I sometimes get a little skittish especially if the weather's bad. For instance I was dizzy and they gave me Diclocin and I was able to get away from the dizzy spells.

My daughters said I had to have a medical alert device. I have fallen before and the paramedics were here but I found out what I should say when I fall but not hurt. I should say I need assistance and that I can't get up. But I got a really nice walker, a small wheelchair and got the Lively Mobile. My son-in-law took care of getting this for me. He called me up and said to get it on my neck. He can see it on his iPad or iPod.

Lively is real good and I'm very satisfied with it. I needed a medical alert device in case I fall outside, and now I don’t worry about it anymore.

I fell and my husband and I had trouble getting a hold of my daughter so we got a medical alert device. We can maintain our independence much longer than necessary with Lively Mobile. The machine came apart when we were trying to put it on, and their reps called us since they thought it was an emergency. They were very quick, helpful, pleasant, and it went very well.

My husband has Parkinson’s and I was concerned about him falling when I’m away in town or not available immediately. We got Lively so that it would alert me or one of our family members if something were to happen. Also, we went with this service because it was referred by a close friend who fell and got help through that device. I feel more secure with it. My husband uses it when I’m gone. The device has a little case that goes in his pocket and my concern is that if he falls and it’s in there, he can’t get it and maybe he wouldn’t be able to alert Lively. I mentioned to him that he should have something where he could put it on a wristband like a wristwatch and I think that would be more accessible, but I don’t know if that’s available to order. But so far, we’re very well satisfied and I have recommended Lively to a friend.

I bought a Great Call Lively for my husband about two weeks ago after he became lost while driving home after dark about three weeks ago. I bought it at Walmart and got it activated that day then charged it overnight. But it wouldn't stay charged but about 4 to 6 hours, so I called and talked to a representative and she said was that she was going to update it and if that didn't help to return it to where I bought it which I did. All the information was transferred to new device and again charged for overnight but this one is doing the same and only stays charged for half a day. I like the device but it really isn't doing us much good if it won't stay charged longer than that.

Before using Lively, I was using another medical alert device. I needed one because I'm old and there's a chance I could fall. My daughter talked to me about Lively and she wanted me to switch. So I ordered it and I have gotten a little bit more independent since using it.

I’m 65 years old and I'm pretty healthy, but I have fallen at times in the past. It would be a problem since I live alone and so I used GreatCall Splash. I feel safer in general with it while I'm in my home. I also feel that it gives me a little bit more assurance if something happens I would be able to press the button. I use it when I go out and get the mail from the mailbox and I don’t wear it when I'm out with other people.

I'm 85 and work out on a garden. There were times that I have to go down the basement and right now, the driveway is very slippery, so I was worried about crawling. I could get up if everything was alright but no one would ever find me down the basement if something happened down there and I have a very big yard. Lively was recommended to me and I went and bought it. I put the device in a pocket of my coat in the winter and in the summer, I wear it on the carrier that they sent to me with the button on the back of my jeans. It's very comfortable to wear. If I pushed the button and held it, 911 would know that something was wrong and they would come and find me. It gives me confidence particularly to go outside.

I live in an isolated area and I'm alone much of the time so I got a medical alert device. I can reach it if I need to. I travel a lot but I know my Lively device is hooked up to cellular towers so I'm covered no matter where I go. Lively is the best out there because it's not like other alert systems wherein one has to be home. So far, it's been excellent.

I had fallen a few times and broke my hip so I got GreatCall Lively and it gives peace of mind to my daughter and some of my friends more than it does to me. I'm not afraid, but they're afraid for me to stay at the house by myself. I wear my medical alert device all the time but I take it off at night. It fits the purpose. It's been very satisfactory to me and I'm happy with Lively.

It's a comfort to know that I have Lively and that I can use it if I need it. I live alone and one day I was tending a room that I couldn’t get out of. The lock on the door broke and I wished I would have taken my alarm with me. It certainly would have been handy.

I'm happy with Lively. I feel more secure having it and it’s something that’s handy to have. I get more relaxed and don’t worry about falling over dead in my house and nobody finding me. I have fallen different times before so I need it. When I go out by myself, I have it on and if something might happen, I have something I can use to call for help. I recommend it.

My Lively medical alert device that I got because I had two knee replacements is convenient and comfortable to wear. Though I haven't had to use it, it would be easy if I need to. I would recommend Lively.

I don’t walk too well so I have to use a wheelchair and my family was afraid that when I went out to get the mail at the mailbox I would fall and then I would be outside and couldn’t get to a phone. Thus, I needed a medical device. I feel that Lively is something a person needs because I'm living by myself and I have a couple of steps I have to go up and down to get the paper. I feel more secure with it and happen to have a little phone stuck in a pocket somewhere.

I wear GreatCall Lively around my neck and the only time I take it off is when I put it on the charger at night. I'm 81 years old and I'm falling a lot so I got a medical alert device. I'm very satisfied with it and I feel more confident having it especially if I fall and can't get up, or if I'm outside and fall.

I had a stroke so I got Lively and now I can take the shower with confidence. I wear the medical alert device around my neck and wear it wherever I go. Their team was great and in the one time I needed them, I called and they stayed on the call with me until the first responder showed up. Overall, Lively is very responsive and easy to use.

I've tested Lively to see if it works. I picked it up, pressed the button and had somebody through the microphone on the device. I think I trust the system in case of emergency, but I can't say that I know from experience.

I have very brittle bones and had a spontaneous hip fracture. And I could have one anywhere, anytime so I got GreatCall Lively and wear it 24/7. I have to have the fall alert and my device does work. I got down on my hands and knees the other day to pull something out from under the desk and the device was hanging down from my neck. It touched the rug and went off, and there was somebody on the phone immediately.

I was alone and my son was very concerned so I got a medical alert device which primarily I ignore unless I need it and that is what I wanted. I didn't want something that was invasive or people calling me and bothering me about it and up to today, that has been working pretty well with Lively. However, the device is very heavy. They need to make it smaller. Also, they need to fix their phone problem because people with medical alert devices need to be dealt with in a much better way. My device malfunctioned and apparently it wasn't working right from the beginning. It obviously was a malfunctioning device because it would wake me up in the middle of the night saying, "This is GreatCall," and scare the wits out of me which shouldn't be done to a heart patient. I called Lively and was on hold for four hours. They do not have enough staff to answer the phone.

I live alone and got the Lively device for security. It was my family that was concerned about it. My device accidentally got punched when it was in my purse and I got a difficult time hearing their reps but other than that I've had no issues with them. I occasionally wear the device around my neck but it bothers me because it moves around so it's either in my purse or sitting next to wherever I'm sitting.

I fall quite often and my sons are at work so they settled that I needed to be able to get help when I need it. I feel safe with my GreatCall medical alert device and I wear it everyday. It's a little large and I have a fall detection on it so it makes it extra thick. One time my son and I were doing something with it then it got bumped on and they answered right away. We didn't mean to push the button but somehow he was here with me and they were right there in the call. I'm glad to have it.

I've had heart surgery and I have a bad back, so Lively's device is gonna be useful to me because I would never know if I'm gonna fall. When I was setting it up the team was helpful and there wasn't any problem. I have recommended it.

I was in an accident so my kids were bugging me to get a medical alert device and I needed something in case I go out although I don't go out at night anymore. I used to have a medical alert through the state. I have GreatCall now and it's the same because I really haven't used it. I beeped it one time by mistake and boom, they were there right away. They were buzzing and I didn't know what the heck they're buzzing. I wasn't used to hearing it and I've never heard it before so I went around the house trying to figure out what it was. I finally figured it out because they called. I like it and it's fine so far. I've got it on a lanyard necklace but it's heavy.

My husband heard about Lively through the senior center that we belong to and we heard good things about it. I got the necklace version and used it once to see how to do it and the team responded right away. They did what they were supposed to do.

I got the necklace from GreatCall Lively, and it works for me. However, I wish I didn't have the big black thing hanging on my neck. While I haven’t had to use the device since I had it, I've accidentally mashed it one time, and Lively's team responded right away.

I haven't had any problems with it. I just put it in my bra and when I remember to put it on, it works fine. One time, I accidentally pressed it and the Lively team came through the device right away. They answered and asked what the problem was so I told them that it was just an accident that I touched it.

We haven't had the need to use the GreatCall Lively but we have it on all the time and it's for my wife's benefit since she has trouble getting around. She has the necklace type and we're sure we're going to continue using it for a long time. I would also recommend GreatCall to other people.

The GreatcalI Lively is my first medical alert device and I've had it close to a year now. The necklace is easy enough to wear but I usually don't wear it out of the house. Anytime I've called, I've had a good experience. I only had a bad experience with the device because it wasn't charging, but it was replaced and it's fine now. I would recommend the Lively device to a friend.

I've had my GreatCall Lively for almost a year, with my daughter paying for it every month. I've got the necklace and the bracelet, but I was annoyed with the bracelet. So I switched to the necklace, which I liked better, and everybody notices that I wear it.

My son gave me a Lively necklace and it’s very easy to wear. It helped me when I had my heart attack. I'm home alone and my husband is in a nursing home. I woke up with pains in my chest. My fingers and my hands were numb. I pressed the button and the ambulance came and took me to the hospital. The response time was very quick.

Eugene has never had to use the Greatcall Lively device other than our test time on it, where the response of the Lively team was good. He wears the necklace but he doesn't like it hanging around his neck, and he would like the bracelet even less. But overall, we like the Lively and have recommended it to a couple of people.

My sister at the pastoral church has told me about GreatCall and I've been using my medical alert device for a little over a year. I have the necklace type and having the device gives me more freedom to go out. Overall, the experience with it has been great so I keep it with me. I would also recommend it to other people.

I'm almost 80 years old and I'm in moderately good health, but my wife passed away about three years ago and there's always a chance of falling. I have a townhouse where I got electric chairs to go upstairs with, but I like the idea that I was good at any place that I went to and not just here in the house. Since I live alone, I want to stay independent as long as I can. I had been seeing Lively before I purchased it, and what impressed me was the idea that it was good at any place that I went and not just here in the home. I have a cell phone and a lot of times, I leave it in the console of the car when I'm driving because I can't reach it in my pocket. Then sometimes when I go in to do the grocery shopping or go into a store, I'll forget to put it in my pocket. With Lively, I have something that is with me all the time. I use a lanyard on my neck and nobody knows I even have it.

I'm 95, live alone and my son wanted me to have a medical alert device. I like to have my Lively alert device on. When I go out, I put it in my purse, and then when I get home sometimes, it'll be half a day before I realize that I don't have it on. I'm very careful to wear it. I feel comfortable having the alert. Before I got Lively's medical alert service, I had the one from LifeStation. But Lively's service goes further. It goes anywhere, rather than just in my home. Moreover, the Lively people are so good about answering quickly, and I've been very impressed with that. With LifeStation, it took them very long to respond.

Lively is there if I need them. I always have people around me in case I fall or get sick, but when I'm on the road, by myself, or with the dog, I feel safer with my device. I travel 600 miles by myself just to see my daughter, and I travel more safely because all I do is press a button and I'll have help in any occurrence. However, I've got a damaged nerve in my neck and I don't like too much weight around it, so I've been putting the device in my pants' pocket, attaching it to the belt or to a chain on my belt.

Because of my heart, I needed to get a medical alert device. I now have Lively and I'm fine with it. I wear it around my neck when I'm at home but when I'm out and about I don't, because I usually have somebody with me.

My treatment for cancer made me really weak and I wanted to have something that I could wear that was easy to operate in case some emergency came up and I needed some help. My Lively device is working fine and it's very easy to use which is good 'cause I need easy stuff. I wear it and I know it's there but I don't think about it. It doesn't take up a lot of space to make me have to do anything to have it working. I've had a good experience with Lively. This is a good product and it works well. I'd tell others to go ahead and get one.

My husband expired two years ago and I'm 83 years old but I'm not disabled in any way. When I go to the doctor once a year, she says that there's nothing wrong with me. So, the only thing I want this medical alert device is because I live alone and I never know when an accident will occur. So I would also be prepared if anything should happen. Since having it, I have been able to feel safer with Lively. And I like being able to feel safe.

I have only had the phone a month and has not worked well at all. I have called Great Call at least 10 times. I have done what they told me to do. Every time they say to take out battery and then put it back in, I have been charging it over night. It still freezes up and when I shut the phone the dial tone is still on. One person said "you have to hit no to get the dial tone off." Then the next person said "you have to hit no twice to get it to stop." Then the next person said "you should just have to shut it to get the dial tone off." This morning I had to take the battery out once again to get it on stick, ridiculous. My husband is going to call again this morning, hopefully they will send us a replacement.

My mother's Lively device has been very good for her in the 2 years that she had it. The only problem she's had with the necklace was that the device was falling off. But she was able to get it back on the chain. When she called the Lively team one time, everything went fine.

I've been fortunate that I haven't had to use it. But I've had Lively for quite a while and I don't go anywhere without it. I'm very comfortable with it. I feel good about it. It's the second medical alert device I've had. I would've still had my first one but I wanted to go to wireless, and that was on the landline. And I was told at that time that there was none of them that could go on a cellphone. And then I saw an advertisement on television and it showed that Lively was doing everything out of the home. So, I got this one. I have a heart problem and live alone, so my kids insisted I get one. The device fits in the palm of my hands and I just have it either in my purse or pocket. I really want it to be with me now. I've grown on it. I'm happy with Lively, and my kids feel more comfortable that I have it.

I lose balance so I got a Lively a medical alert device. In case I fall, I have somebody to call. It's plugged in and it's easy to use. My aunt was asking about it because she has one and she wondered how it was. I told her it was good. I recommend Lively.

My mother and I both feel better since she had GreatCall Lively. Her most recent difficulty was breaking her tibia and her fibula at 92. She literally just came out of rehab from the hospital and surgery. We haven't had to use it but I appreciate the ability to get somebody on the line immediately to dispatch first responders. I also believe that mom can even have somebody else answer a call on her behalf so that she can alert somebody.

My husband passed away and I was alone. And my children wanted me to have a medical alert device. Lively is easy to use and comfortable. I take it with me and hopefully I won’t have to use it.

I have problems with my legs and fall a lot so I needed a medical alert device. I went for Lively. I've used it six times and it's worked every time I've needed to use it. It's been an excellent experience. Their people were kind, very efficient, and got the service to me quickly. The device just hangs around my neck - it's a little clumsy but comfortable. I feel a little safer having it.

I lost my husband last December and I had a heart attack while he was sick. I have twin sons that live near me, and they thought it was advisable that I have a medical alert device in case of emergency. I don't go out of the house very much, but I like Lively because it makes me feel safe. When I was in one of my sons' house, I leaned up against the table and accidentally turned it on. Immediately, somebody came on and wanted to know what my emergency was. I apologized and thankfully that's the only time that's it's ever been turned on. I'm a little foolish for leaning against it, but thankful to know that it was prompt and that they were on duty. I wear it inside of my clothing and it's very comfortable. It gives me peace of mind and I appreciate it.

I am still young but live alone so after looking at the different options Greatcall offered I decided the Lively Wearable would be the best choice for me. I was aware of the weaknesses a bluetooth device connected to my smartphone would have. But my home is small and I always know where it is. What I didn't account for is that the Lively Wearable would go off on its own without me activating it. I had 10 instances where for no reason the Lively Wearable initiated contact with Greatcall. Where this presents a problem is when you aren't near your phone and you don't realize it's happened - they call your relative and emergency services. I was able to catch 8 of the false alarms before they did that but on two occasions my family was contacted and 911 was called. The device actually put me in harms way as I often had to run to a different floor in the house to get to the phone when it would falsely contact Greatcall.

I leaned against the button of my Lively device by the sink counter by accident. They were very efficient and an officer showed up at the door and followed up with it. It was very reassuring to see that because I know they're on the button as far as being there when I need them. I was diagnosed with ALS and even if it hadn't been for my illness, I would have had Lively because I'm 81 years old and if my husband's away from the house, I'm here all alone. The device would be a good thing and we would still have gotten it.

I have Lively's fall detection but it was usually a false alarm, and Lively was really good. I would definitely recommend them to anyone. I like the feature that has the GPS so my daughters can track me which is wonderful since we're 2,500 miles away. That's always a peace of mind that they know where I'm at and how to get a hold of me if something should happen. The other feature is the keyless entry, so we have a special code just for emergency personnel which I really like. They could come into the house in case I can't get to the door. It's incredible.

My sister had the Lively alarm system that her doctors had recommended for her, and she told me that this is the best medical alert service to have, so that's how I got it. I've had it for at least two months now. I wear the alert device on a necklace. I always wear it with me when I'd go places. I wear it, even in the shower, because I am alone. Everything was so smooth with the Lively staff and I've not had any trouble at all.

I have a GreatCall Lively necklace for 2 months now. It's convenient and easy to wear. It came apart when it dropped and hit the floor and I got called right away. I now have few worries and I'm more careful knowing it's on there. It's very helpful and I already recommended it to a friend.

The Lively device is convenient and easy to wear. I have the clip on my belt and I'm very comfortable with it. All I do with it is check it once a month with the GreatCall team. They are helpful and they respond fast.

I'm going on three years with my device from Great Call Lively. I have the one around my neck. I don't find it comfortable, though, so I got a holster and carry it on my belt. One time, I accidentally pushed my device by mistake and the Lively team was really gracious. They were great and that proved that Lively is working.

I had a big alert device before that was in the corner. It was very annoying because it was loud. That's when I changed over to Lively and I've been with them for over a year now. I'm in my 90's and I pay for the help button that I wear around my neck, so that if I fall in the shower, the Lively team will know it. I can wear it in the shower since it's waterproof. I also wear it when I'm out in my garden or in the backyard, so that if I fall and can't call myself, the Lively staff will pick it up. A lot of times, I also call the Lively staff to check if my batteries are charged.

I have medical conditions that can cause me to pass out. My wife was my medical service before but she passed away. I'm by myself now so I purchased a Lively medical alert. I know that I have something that will either recognize if I fall or I could push the button for help. The only problem I have right now which I haven't called them on that yet is the length that the battery lasts. I put the battery on at 6:00 in the morning and by 5:00 in the afternoon it's alarming that the battery is low. So, it's lasting less than 12 hours. Other than that, I've been pleased with it. It does what it's designed to do.

The bracelet is not available, so I have the necklace. But I want the bracelet. They told me when the bracelet became available, I would get that, but I haven't. They said they put a note that it was part of my negotiation because I would rather have the bracelet. And they said, "Well, it doesn't work." So they're redesigning it. And then they told me, "When we got them, we'll send you one." I called about three weeks ago, and they said that they were gonna be rolling out that bracelet really soon. But I still haven't received it. I don't wear the necklace that much, except if I'm gonna watch the mailbox. Otherwise, I pretty much just carry it around.

I just have Lively for two months and I have the one that goes around my neck. I have put a silver necklace on it and made sure it's very short. It works very good! I called them once to see if it works, and it works fine and I'm satisfied with their response time.

I've had a GreatCall Lively for a year and a half and I got the one that's worn around the neck, which is comfortable. I've seen the new smaller model and I'm interested on that. As for the staff of GreatCall Lively, I’ve had a couple of interactions with them and they were there and helpful.

I have balance problems and I have fallen several times. I used another medical alert device before but that didn't work out. The device went off when I was not even at home and they couldn't get anybody here so they called the fire department and busted the door in. So, we quit them and got Lively. Their customer service reps were very nice and helpful. I haven't had to use them yet but it's good to know that it's there.

I've had hip and knee surgery and I'm very usually off-balance and I fall, especially when I'm outside working in the yard. My husband was going to work in another state and he wanted me to have something available so if something happens I could call somebody. I got GreatCall Lively because it looked good in any state and not just around the house. I know that I can get a hold of somebody if I need to. I keep it in my pocket when I'm outside and there's nobody else home.

I had fallen several times that’s why I got Splash. I put it on if I go anywhere and when I’m by myself. I called their customer service team one time to see if I could go through the security with it on when I had to make a plane trip which they said yes. Overall, I feel safer when I have it on. I don’t worry that I’m going to fall and that somebody may not be able to find me and help me.

I get disoriented sometimes and I had double knee replacements so there's a risk of me falling. I was alone most of the day so it made sense to have a medical alert device. When I originally took it out, it was supposed to be one price and then they talked me into getting something a little more expensive. So right away, I should have seen the writing on the wall. The first device that I got didn't work so I had to wait and get another one. They wanted to give me a free month which I never got. I cancelled it in February and they didn't cancel it so I've been paying all along. Everything is so small on the statement of my checking account and I have problems with my vision. I'm looking at my checking account statements a few weeks ago and found out GreatCall was still taking it out so another eight months of paying when I cancelled. I went ballistic.

I used GreatCall Splash once. The ambulance came immediately and I talked to them on the phone. They were great and nice. It worked out fine. I've already recommended them and my dentist might get one for her mother. It's excellent and comforting.

I live alone in an apartment with steps and my kids said that I should have a medical alert device. My kids then picked Daily Care Lifeline. However, I had to be within voice of the receiver in the house. It wasn't good beyond the house. But when Lively came out, my cousin got one and then my kids said that Lively sounded like a better deal for me because I'm always out and about, so we switched to that one. I called their customer service during installation and they set everything up for me over the phone. Then when I set the thing off accidentally, their people have been very friendly. They've answered any questions I've had. Yesterday, it went off twice within about five minutes. The first time, I hit the device accidentally when I was unloading boxes from my craft shelf so it went off. Then I laid it down, and all of a sudden someone called and said that they sensed the fall. But I didn't lay it down that hard.

I have the Lively device that hangs on the neck which I can't wear because it’s too heavy so I just carry it. When I'm driving the car or when I go to bed at night, I feel better having it there. It's inexpensive and I looked into others but at this stage in my life, I wasn't going for that kind of money. However, I would have preferred if Splash had a watch or if they made it lighter or as a wristband. I spoke to their reps only at the very beginning but I couldn't hear them so they put me over to a tech and that tech was perfect. He knew what he was doing because all of a sudden I heard him. I test my device every now and then. Whenever I beeped in to test it, I hope to god I don't need it but they respond right away.

My husband has Alzheimer’s who has difficulty walking, and falls a lot. I needed something to get help so I use GreatCall Splash.I feel more confident that I’ll get help, and it relieves my anxiety or worry. They were very good both times I've had to use it, and I talked to a person. I find that it’s reliable and it’s exactly what I need so I’m comfortable with it.

I'm living all alone and I'm afraid of falling or getting sick, so I thought I need a medical alert. Since my two sisters-in-law have Lively, I talked to one of them about it and decided I could handle the price and so I got one. I know it’s not a total protection but it gives me a sense of comfort knowing that I have it, but I find myself, thinking “Oh boy. Will I remember I got it?” because I am getting more forgetful. I wear it around my neck inside my shirt or on the outside when I’m home. I have done a couple of test calls just to see if they were really there, and they were. I told them immediately that I was doing a test call and they assured me and told me where I was at, so that made me feel better. I also recommended it to somebody else.

I'm old and use a walker, so I needed a medical alert device. A friend of mine had used Lively so I also got my device from them. The last time I called Lively, the team members there took care of everything, and I had somebody out here to help me within a short period of time. However, it is very annoying. I can't wear it around my neck. But other than that, I'd recommend Lively.

I'm living alone in an apartment building and I go out with my dog. I had purchased Splash' medical alert device which gives me an extra protection. I had a different provider before but Splash is convenient that I can take it any place I want to. It also makes me feel a little better having it when I go out at night with the dog and stuff. A couple of times, I had called Splash and their people were very good and helpful.

My father is almost 92 and he has a stiff leg and balance issues so we thought GreatCall Splash would be a good device for him to have. He was using Philips Lifeline before but it was strictly for the house and didn't extend out far enough, and he's not always at home. GreatCall has the GPS and some other abilities so we switched last June of last year. We've had the device for about a week when he had his first fall. We didn't have the fall activation at that time but he was able to push the button and get help.

I live by myself. I'm 80, but I'm in good health. However, there is a chance of me falling, and that's why my daughter made me get a medical alert system. Somebody told me that Lively was cheaper than some of the other providers, so I went with them. So far my device has been good. I keep it on myself all the time. I wear it around my neck and put it in the charger by the bed at night. When I punched the alert button once by mistake, I got a quick response.

I kept falling at no reason and I broke my shoulder and my wrist. My husband and I did some investigating in some friends that he's had then he went to GreatCall. Just the idea having this device was a relief to me. I wear it everyday for security reasons and I'm more relaxed with it. I would recommend this to anybody.

I have very bad legs and have a heart problem, but I love outdoors. And since I'd be away from the phone, my daughter and son-in-law insisted that I get a Splash alert device. I get a little upset with it when it shows up around my neck because it looks out of place with some of my clothes and I get much lamer because of it, but I'm happy I have the device.

I'm 89 and my legs have crippled up so I hop around with a cane and my two daughters got me a GreatCall device. I recently went hiking and I had it with me. I live alone now so it's handy and with me 24 hours a day. Thank God I haven’t had to use it.

I have an elder that I can't watch when I'm at work for about six to eight hours sometimes during the day. So we got the GreatCall Splash for her. I like the simplicity of it and it's great that I can link it to my phone, and all the information like phone numbers and data for the closest hospitals and medications are all in the system. I've arranged the phone so that if I'm not in town, I just have them go down the line of the contact, who it is and her relation to them.

I'm 82 years of age and I live alone. To know that should I fall and if I've got the device on at the time then I'm in pretty good shape. I bought it in January, but I never really tested it. And finally about a month ago, I pushed the button and I got an answer. And I told them I'm just checking to see if it works, and it works. I wear it around my neck, and hope I never have to use it. But they're there if I need them. I recommend them.

I have osteoporosis and a bad spine. I can't get up and down sometimes because I'm 94 years old. I've used GreatCall one time when I was hurting so bad. I called them and they took me to the hospital. They were very nice, courteous and they treated me real nice. I'm new down here in Georgia and I didn't like the hospitals. But GreatCall was great. They were very considerate, and I wouldn't hesitate to call them again if I really needed them.

I'm 81 years old and I live by myself. I have problems with my legs, so I have to use a walker or cane to get around. My daughter lives down the road from me, but she works too so I'm by myself quite a bit. I got myself a medical alert device from GreatCall. However, I have to keep putting it on charge. It doesn't seem to hold the charge good and seems to not last as long as I thought it would. But their reps were helpful and helped me get it on. I didn't have any problem with them.

Muscles and the balance on my legs are not very strong anymore. A while back, I have a series of falling as well as breaking my hip and shoulder, that's why I have a medical alert device. My daughters chose Lively for me. It keeps me mentally balanced and gives a mental assurance that just in case I fall, I've got a button to push and have some support to call on.

Bought this device 2 days ago for 91 year old mom. Activated device, set up account on computer and downloaded iPhone app. iPhone app device status does not work at all. Gives error message (see attached images). Website also reports error when you click device status. Location service does not work, have taken the device 10 miles away and it says she is at home. Says device is charging when it is not in the charger and vice versa. See images of errors when trying location services. In my opinion this software has a lot of bugs. We are paying for the location service but as far as I can tell it is not functional. But I am sure they will charge me for it.

I'm by myself so I needed some way to alert people if I run into medical difficulties. With GreatCall, I feel more at ease now that I have something. I wear the device around my neck so it really doesn't bother me.

I fell one time and then another time I got too hot and dizzy while I was down at the beach that's why I purchased a GreatCall. It's a separate unit. Customer support was prompt whenever I called and they asked me a bunch of questions.

I bought the phone from Amazon for my 84-year old dad. It was difficult to set up, but my dad's pretty sharp and read through the inch-thick manual. 1st month was fine. Second month, paid a few $ more for overages. Third month, paid nearly triple the bill for overages. This is where the fun began. Tried to login to the account. I could login, but a separate password was needed to view my bill. I had signed up for paperless, but I NEVER received a bill. My password did not work, was told to call. Over a period of several days, I tried multiple times, was on hold over 10 minutes each time. I tried to email customer service but got an error message that the email could not be sent from the site. Reached someone on Facebook, yada, yada was told to call the number.

My husband has a lot of chronic illness so he needed a medical alert. I read a lot on GreatCall and it was highly regarded so we got them. I like its versatility. I especially liked it because it's not just local to the house. He can use it anywhere because it has the locator in it which is nice so if he goes over to my daughter’s house or wherever he is, he can use it. The device doesn’t seem to bother him at all. He's not very mobile anymore, so he sits a lot in a chair. So when he moves, he feels much more comfortable having it.

I'm 85 years old and live by myself. We worry about a fall or a mishap and I wanted to get a hold of someone no matter where I was so I carry the Lively device faithfully. The long lanyard is too cumbersome and not practical, and I would like to see a real belt clip put on that which would be handy, but I haven't had to use it in a real situation, so far. The only time I had an occasion to talk to them was when I was traveling. I went through airport security, put the device on the belt to go through the screen and forgot to pick it up at the other end so I temporarily misplaced it. But somehow, GreatCall got the word that I didn't have the device on me. They contacted my son who contacted me by phone and said that he'd been notified by GreatCall that my device had been abandoned. I then called GreatCall and told them I really lost it but then got it back. We were able to communicate and everything got resolved.

I fell a couple of times at home while I was all alone. After the last fall, I thought that it is not a good idea to be alone and not have something like a medical alert device. I was having trouble getting the Lively device to charge so I called to make sure it was working because it wasn’t charging right. Other than that, I’ve had no problems with the device lately. It goes with me wherever I go. I just wish it would be a little bit lighter around the neck.

I'm very dissatisfied with Lively because it’s too big. I couldn’t stand that heavy thing on my wrist but it works. One time, it went off because I leaned over the chair and my button went in that hole and set it off. The service provided by reps was wonderful though.

My wife's 86 years old, and her kids thought she should have a medical alert device. She wears the device as a necklace and she's comfortable with it, but there had been no major changes. She wears it because her kids want her to wear it. There was one time she was stuck on a pair of steps and I called GreatCall. Their team members were confident and useful.

My husband passed away, I’m 70 years old and all by myself, so nobody would know if I had fallen or anything. My family took a vote and decided I needed to have a medical alert device with me at all times. In fact, my husband ordered the GreatCall before he died so that I would have something at home if he was gone. It’s for protection. It came in while he was in the hospital and didn’t get set up. After he died, a friend of mine set it all up and said I need to use it and have it with me all the time. I have it with me all the time, but I’ve never had to use it. I dropped it one time and it said, “Welcome to GreatCall. How can we help you?” It was wonderful. I’m very confident that if something happened, it would work. I always wear pockets and I have my cell phone in one pocket and my alert in the other pocket. As long as I have it, I feel protected.

A medical alert device was provided for me by the health department when I went to Broomfield. I didn't want to live up there, so when I moved I had to give up my device. I'm 96 and I didn't want to fall somewhere and couldn't get up. I don't have the strength that I used to have so I decided to get a GreatCall device. I keep it around my neck and at night when I go to bed I take it off and put it on the charger. Then, when I get up, I can tell it's charged and I put it back on my neck. One time I bumped it and didn't realize that I bumped it until an operator came on and started talking to me. I just said that I was okay. They were on the ball and that was good service.

My 96 year old father has used a 5Star push button emergency alert device for several years. When we heard about the new fall detection, offered by this company, the additional $30.00/month sounded well worth the assurance that if he fell and was unable to press the button that help would still arrive. The push button alert has always worked with a quick response call, but when I tested the new device by falling myself--twice on a bed and then to be sure, I landed on the floor--it did not work.

I'm getting older and I thought it may be a good idea to have something just in case. With GreatCall, it's a matter of peace of mind. I charge it every night and I wear it. I would recommend GreatCall to anybody that needs it.

When my husband died, my children said I couldn’t stay home without the Lively device. I still go outside. Once in a great while, I’ll forget to put it on but when I step out my front door, I have it around my neck and I’ll feel safe because I know if I fall, I can get help. I also feel safer with it around people because I know if they mess with me and try to hurt me, all I’ve got to do is push the button. My daughter knows exactly where I’m at anywhere I go and that’s wonderful. So far, so good. The only thing is that some people are not able to pay what I pay for it. But I am blessed so far that I can pay. A senior citizen has a free device but it’s not like Lively's which is better.

I had a different medical alert provider before, but it was only in the house, and the device is supposed to be with me all the time. GreatCall has always been there when I needed them. I'm very happy with their device. I live by myself, and my children think that I need it so I feel like someone knows where I am. When I got locked out, they helped and stayed with me until someone let me out.

I have severe arthritis in my knees and also heart problems. The combination of both makes me very short of breath. I’m very unstable on my feet and this past week, I twisted one knee. I live alone too with a one-eyed dog and a blind cat. It gives me a lot more confidence and comfort that I have the GreatCall. Prices were reasonable too. There was this one instance when I noticed that the device's charging light was red when I went to bed. I thought the battery was getting bad. I charged it all night but it was still red the next day. I punched the button to see if it was working and it all did something from there because by the end of the day, it was back to green. That was the only time I called GreatCall aside from when I called to make sure it was working when it was brand new.

I'm 77 years old and I live alone in a condominium. Back in July, I fell out on my front porch and my arm went over the railing and I broke three ribs. One of the lawn workers helped me get up and got me in the house, but I couldn’t move my left arm and I could hardly breathe. I called my daughter and she had to miss work to take me to the emergency room. That’s when I decided I'd better get a medical alert device. I wear it around my neck during the day, and when I get ready to go to sleep, I take it off. If I need them, I just have to push the button. So far, it's been an okay experience except for yesterday. My glasses hit the device when I took them off. The GreatCall guys called, checked on me and made sure I was all right. Other than that, I would recommend GreatCall.

I fell down a few years ago and I don’t want to fall down anymore. My doctor suggested that I get an alert device. I carry my GreatCall with me in case I get into trouble. It’s a little bit thick, but it’s okay. It fits in my pocket. I bought a cord for around my neck but it’s way too long and I don’t use that at all. I charge the device every night and it's working fine. The only time the GreatCall guys called me was when I was in a heart doctor’s office and I was demonstrating this thing to him. He took a picture of it and said he might tell his other patients about it. There haven’t been any reason to make any calls and I’m going to keep on using this device. I hope don’t fall down, but if I do, I’ll have GreatCall anyways.

I sometimes stumble and fall and I can’t get up, so I needed an alert device. Since using Lively, I’m a little more careful now. I dropped the thing one morning and I thought maybe I broke it. I pushed it and it worked, so everything was fine. I keep it under the bed covers at night, so it’s nice and handy. When I go to the bathroom, I put it in my pajama pocket. I have it all the time. I called their reps a couple of times, first trying to see if it worked. They’re very polite and helpful, so I’m happy.

I’m real happy with GreatCall. The main reason I got it was because I was going to be living alone, which I am. And one of the gals that I worked with fell and broke her shoulder, her hip and her leg and lied on the floor for two days before they found her. I have the device with me all the time and it makes me feel a lot more secure. Any talks I’ve had with their team are very few, but I’ve always found them to be very helpful and nice.

I needed a medical alert device because my balance is off, and I got GreatCall because my previous device did not work when I needed it. I haven't needed GreatCall's services but I talk to them and they're 5-star in whatever they say. I live by myself, I go to Florida in the winter, and I feel safe when I have it. It's nice to know that I can get ahold of someone if I need one. When I went to my new doctor, he looked at the device and he said it's a good one. I'd recommend GreatCall.

I haven’t had the chance to use my GreatCall medical alert yet, but so far it’s been good. I got the one that can be worn around the neck, but I got it on a side and I got a case for it. It doesn’t get in my way and it’s really comfortable that sometimes I even forget I got it on.

Since using GreatCall Splash, I feel more secure. I know that I can just push a button and get help. I have used it, so I do a lot more now that I know I can get help. However, I have a little bit of problem of it dangling around my neck.

I have COPD and after an incident where I passed out and wasn't found for a while, my wife said we're gonna have to get a medical alert device for me. I was shaken up that time but once I got the GreatCall device, I have more confidence about getting out and around. I knew I had help if I needed it. I had one question early on and their customer service team answered that immediately. They also showed me how to test the device so it would give me a sense of security and it was working fine. That was an excellent time. The GreatCall fits into my lifestyle. I wear it around my neck and don't notice it. However, it's weird taking a shower with it. I wish it was smaller and cheaper, too because we're both retired and it's something we didn't plan for originally when we did our budget. But my wife and I both feel better that I've got it. That's the important thing.

I live alone and I felt I could have something like a medical alert device where I can be able to get ahold of an emergency personnel. I'm glad I got GreatCall. There were three times that I had to get ahold of them because I left it in my pants and it went through the washer but everything was okay, it still worked and I really like it. One of the customer service reps wanted to call to make sure I had everything turned on and then one of the other ladies would call and ask me a few questions about the payment. What had happened was I was there trying to get out of these credit card debts so I had her to put it on my debit card rather than a credit card to make it easier. That way I can be able to keep track of it and everything was good.

I had polio and I don't walk anymore. I'm in an electric wheelchair and I can't take care of myself. But I have my husband and we just moved close to my daughter 'cause I don't wanna go to a nursing home. I was just depending on my cell phone with Splash, which seems to work. It's got an emergency push so that's what I was gonna use. And it's a good price for $30 a month. When I bought it, the representative on the phone said to try it and say that it is a test when they answer right away, so they don't send somebody to our house. He was very polite and good at explaining.

I fall easily and I'm over 300 pounds so it’s hard for anybody to put me up, so I got a medical alert device. I had one before but it would not work outside of my house. This GreatCall works wherever I go. I don’t leave the house usually but I have to go out since the specialists don’t make house calls. The reps are very nice and polite and usually on time and don’t take a lot of time. They do vitals and question me if I’m hurt or if I want to go to the hospital. I once needed to go to the hospital, and they took me. When I called the first time, I asked them to make sure they had strong people because I’m so big. They usually send four people out to see, and they do a wonderful job.

I had developed what they call POTS - Postural Orthostatic Tachycardia Syndrome. Sometimes it causes my heart to race, and I blackout. The heart doctor said I was all right now and to just take these pills in case I have a stroke or a heart attack. My wife said she would feel better if I had one of those alert devices in case I got into a problem because I'm old and I'm bad about getting out to do stuff. When I called up GreatCall to order the device, the rep was knowledgeable and sociable. It went very well. I wanted one to wear on my belt, but they didn't have that, so I just carry mine in my pocket when I go out of the house.

I’m living alone and I’m 93, and for the last few years my kids have had me on a similar medical alert device but just for this area through the hospital in West Lake. Because I travel, they decided I needed something more that could travel with me. One of my daughter-in-laws’ father had GreatCall Splash and they thought this was better than what I had. I wear it almost all the time except if I’m really dressed up and I have my daughters with me. At night, I put it in the battery stand but it’s right by my hand, so it would be no problem getting it. I had it when I went out to California because I was without close help. The only thing that I would recommend is there should be some way that they would connect with me to see that I was all right with their device.

I'm soon 92 and I don't walk very well, so I don't leave the house. I also have a housekeeper living here who insists I wear the GreatCall medical alert if I go outside, but I don't go very far, just to the backyard because I grow chrysanthemums by a pot, although I do that sitting down. That's about all I do other than going to a masseur and a military doctor. I fell a couple of times, but my housekeeper was here. Therefore, I've never used the device because if I go to town, I'm with her and if I were to fall, she's there always. But I know the device is there. I just never used it.

GreatCall best hours to reach you. For two days, morning, noon, and evening, I have called the customer support line, the order number, and Contact Us number (3 different numbers). I waited over 5 minutes on each call before hanging up, the longest, just now at 5:27 minutes. This is unacceptable. Remember the population you are working with: infirm, frail, elderly, and their exhausted and anxious family.

I'm 91 years old and I'm slowing down. I live alone and my children thought I needed to go to a facility, but I told them I'm not ready for that and I wanted to stay in my home as long as I can take care of it. Then they thought of getting an emergency alert system and that sounded good, so that's what we did. I'm very happy with it and I use it everyday. I feel I'm in good care and protected. If I have an emergency, I have the device to rely on. Otherwise, I'll just keep my doors locked and try to be safe.

I’ve been wearing GreatCall Splash since I got it. I live alone and I’m partially paralyzed, and I feel a little safer going out with it. Hopefully, I'll never have to use it, but it’s here if I need it.

I ordered a phone from Amazon for my mother at the beginning of June. The phone arrived and we called GreatCall to activate it. After hours on the line with customer service, the phone was never able to be activated. We returned that phone and received another phone, pre-activated, from GreatCall. After trying out the service for a few weeks, we found the service to be unreliable (e.g. every third word of a conversation would be unintelligible). Per GreatCall, we returned the phone to the Product Support Center in San Diego, CA.

I only had to use my GreatCall Splash once and it was lifesaving. I was having a heart attack and didn’t know it but I couldn’t breathe. I used it and got 911 involved right away.

I had Medical Alert and it took up the phone lines. I'm in Florida, with Florida Flicker and Flash, wherein we never know when we're gonna have the lights and phone out. Also Medical Alert only went for 500 feet around my property so if I go to the neighbors or I take off for lunch with the girls, it's no good. My son and his boys at the law enforcement here gave me the money to get GreatCall instead because it goes wherever I want to go. I put the device on my hip bands every day. When it beeps, I put it in the holder to recharge and it takes about two hours.

I'm caring for a very dear friend that has Alzheimer's and I'm at risk for falling. I'm 75 and if she fell or I fell I wanted to have a device to press so I could get help. So I got a medical alert device from GreatCall Splash. I tested it by pressing the button and the GreatCall team did respond and they're friendly.

I live alone and over 80, so I needed a medical alert device. The rep that I talked to when I bought my GreatCall Splash was very knowledgeable and friendly. Though they didn't give me a lanyard for it, the device easily fits in my pocket. I feel much more confident since having the device. I get down and spend hours at our fish pond on the farm, so if I fall in the water I can call for help. Also, I'm pleased that it's active a hundred miles away from my house.

I just added 5-star service and now I have absolutely no service. This is an emergency. I need immediate help. Your website said you sent me an email saying when you would help, but there is not email from you. I used to be satisfied with you, but now I am panicked and scared and worried and very, very angry.

I'm 80 years old and have bad arthritis. I've had both knees replaced and if I fell, I couldn't get up. I live alone, so the medical alert device is my security blanket. The price of GreatCall Splash was half as much as other medical alert devices and they would go anywhere. I call once to the reps because I thought somebody was trying to get in my house, and the reps called the police and had the police come out. And they stayed with me on the phone which was very comforting. They sent me a new charger when I had trouble and it still didn't work, so they sent me a new phone. I love it. I wear the device around my neck unless I'm going at something fancy and I put it in my purse. But I keep it with me all the time. I don't go to the basement unless I have the device on and hang it by the shower when I take a shower in case I fell in there and it's a great comfort to me. I have recommended them to several people.

I purchased a GreatCall Splash for my mom early July 2015 from Amazon and she has had numerous issues charging it and now just a little over a year it will not charge at all. She called me today and said she has been trying to call the company and cannot get through and when she did finally have an option for them to call her back they have not. I myself was on the phone for over 15 mins and never got through so I sent an email for them to call her and let me know if we're able to contact my Mom. I have yet to get an email or call letting me know I filed a complaint.

One of my neighbors fell and broke her hips inside her house. Nobody knew for eight days and she couldn't get to a phone. I thought I'm not taking that risk as I live alone. I was gonna call three different companies and think about them, and GreatCall was the first one I dialed. The woman I talked to was very helpful. I went ahead and got it because it sounded fine and it was everything I figured I needed. I accidentally pushed the button before but really haven't had to use it yet. I'm glad I got GreatCall. I feel like I depend on it.

I live alone and I have a couple of medical problems that I could possibly need medical assistance with. I also had friends who lived alone that had subsequently died in their homes without anyone knowing, which led me to getting a medical alert device. I’ve called GreatCall on three issues when I had to go to the hospital and they got someone out quickly. I take the device with me when I go out, just in case. I like having it and it gives me peace of mind.

One time as I was going out the door, I hit the sidewalk and fell and there was nobody in my little complex. Luckily my neighbor’s daughter arrived and called the ambulance for me. Since I live alone, I thought that a medical alert device would be a good investment and GreatCall was the cheaper one. So, that's what I took and I wear it everyday. I have accidentally hit the button one day and they answered right away. Their reps were very friendly. They made sure that I was okay. I told them that I accidentally hit the button when I was getting dressed and that it was not an emergency but they were very nice to me.

I live alone, and have fallen about three times in the last couple of years, so I wanted to have something that could get somebody out here a little faster than wobbling to the phone. I'm still independent and still get around. And I'm very careful about where I go and what I do, but I've had hip replacement and back surgery, and so I walk a little wobbly. I use a walker, but not in the house. I have a GreatCall, and I like it because it's not as expensive as the one I had before. I also like that it's mobile, and I can take it wherever I go. Since having it, I have fewer worries. I've called to test it and they’ve always been very nice and they've helped me. I keep it in the little charger thing and it's fairly local to where I'm at in the house. My house is very tiny so it's been fine and I've always had it with me if I needed it.

My daughter got the GreatCall Splash for me since my walking isn't real good. I haven't had to use it but it’s been working. The cord is too long, though, and I don’t know how to shorten it.

My sister and my brother were here and I was in Florida. My husband passed away and I sold my house and I moved here and was always okay, but all of a sudden one day I woke up and I was on the floor. I had passed out and they found out that I lack salt. My sister was worried that something is going to happen so after I passed out that first time, she decided that she'd look into GreatCall. She got all the information and the next thing I know I had it.

My kids bought GreatCall Splash for me since they thought I needed it. I’ve got a chain I wear around my neck that I stick in my brassiere. That’s where I keep it during the day. At night, it’s in my bed in my bedroom. One time I hit the button by mistake while I was trying to put it in my pocket, and right away, they responded and were very friendly and nice. I’m trying to be careful when I’m moving it, but so far I'm happy with it.

I have a cardiac problem and I've got an implant. I'm 80 years old and I could kick the bucket anytime. So, for the family's peace of mind more than mine, I got the GreatCall Splash medical alert service. My wife is not capable of responding, so hopefully I would still be able to push the alert button, and if not, somebody else could. I keep the alert device in a pocket. It's there all the time, just a part of me, like wearing a watch. My daughter and two grandsons are on alternate monitoring schedules, so they know that if they get a call from GreatCall, it's a major thing. The times that I've tested the alert button, the team at GreatCall have been responsive and accurate with my location, so I'm very pleased with the service. The reps were very professional, knowledgeable, and I was very happy with them in the couple of times that I've dealt with them.

I’m an elderly gentleman living by myself, and I never know what can happen so I ordered a GreatCall Splash device. I carry it with me all the time and everywhere I go. I have no problem having it hang around my neck, too. It's working very well and I'm very happy with it. I will recommend it to everybody.

I live alone and I kept falling over and fainting. I thought it would be a good idea to have something handy and the GreatCall did come in handy. In April, I was working out in the rose garden and I came to step up on the sidewalk. I misjudged the height of the sidewalk and caught my toe, fell forward and hit my head on the concrete step above. I split my head wide open. It was serious and I could not get up off the sidewalk and go into the house to call an ambulance. I was sitting there bleeding like a stuck hog and I realized I had my GreatCall on, which I wear all the time. I pushed the button and sure enough, someone answered within a second or two. She asked how she could help me and I described my problem. She thanked me and within minutes, 10 minutes at the very most, I heard the ambulance siren coming.

I had fallen and broke my hip and the guy in rehab suggested I carry the GreatCall device in case I fall again so I got one. I walk by myself everyday at home in Florida with it but I forgot it when I went here at Pennsylvania. I'll soon be home again so I'll be wearing it again. It's reassuring and nice to know that if I fell, someone will know it. I'd recommend GreatCall Splash.

I live by myself and both of my neighbors have used GreatCall Splash for emergencies and had ambulances come so I know it works. With GreatCall Splash, I feel that I have help if I need it. I have device on a leather belt clip and so far, it's been good.