BlueStar TeleHealth Reviews

I'm 91, sometimes live alone, and have fallen a few times. I also had a couple of times when I've punched the device by mistake and set it off. BlueStar quickly answered, and I just told them that I punched it by mistake and there's nothing wrong. My biggest problem is that most of the time, it's sitting on the desk, instead of where it ought to be, and I can't get used to it. Other than that, I would absolutely recommend it.

I used Connect America before and I like them but I canceled the service when I sold my house and moved to a smaller apartment. I have people around me, so I didn’t feel I really needed a medical alert service, but now I wanted one to make my family feel better. I had a TIA which is a small stroke and it was something that could happen again so I needed to be connected to emergency help promptly.

My father is a veteran and I did some time in the military myself so that’s what made me select BlueStar. I just got out of the hospital and I have some medical problems. I’m a severe asthmatic and I’m on oxygen and I had passed out and I was home alone. BlueStar does everything I was told it does and I’m pleased with it. Working with their reps were, in my opinion, exceeded professionalism. They were very understandable. They explained stuff to me and they answered all of my questions that I had. They were very honest with some questions that I was posting to them. I think they’re super and I hope they go far. I hope a lot of people choose them.

I was in the process of contacting one life alert company because I wanted one in the home for my husband and I received a phone call from BlueStar. I'm all for veteran things and my husband was a World War II veteran and he’s into supporting veterans so we got a medical alert device from them. My husband falls a lot and I was scared that he would fall when I was not in the house. It's getting to the point where I either got to be in the house or take him with me so I'd be the one pushing the button when I need help. He refuses to put the device on his wrist, but I have the machine hooked up and hopefully I can talk him into it sooner or later. He doesn’t do well on the phone and he’s very hard of hearing, but the device is sitting by his chair, so I'm hoping if I'm out of the house for some times that he would push the button if he was in trouble.

I'm going to be staying alone now and I fall a lot. I like the advertisement of BlueStar on the commercial so I got their medical alert system. When I first got it, the reps told me to test it and they were very responsive. I will refer BlueStar to other people.

I've had a few back surgeries, knee replacements, and my balance is not the best. I got a little concerned and that’s why I got BlueStar. It has been a very good experience with them. They're really great people.

I'm lightheaded and almost losing my balance so I needed something if anything happens. I tried to get a medical alert system before but it didn't work out since they only gave the local area and I wanted one to go out. BlueStar was then available and they had a veteran discount so i went with them. I was okay with what they've done with the medical alert device and it was the simplest one. It's been fine too with the BlueStar team. I've talked to their rep regarding billing and stuff and they're always very friendly and decent.

I like that BlueStar is owned by veterans. It's a very big thing for me to purchase from them. When I bought my device, the gentleman answered the questions that I had so that I understood what was going on. I got it because I’m 72 years old and I tend to fall. I've been able to get back up on my feet but I'm afraid that one day it’s not gonna happen. However, I've some paperwork that I have to fax to them and I haven't done it yet because I'm in the hospital. I feel bad because I want to take advantage of the BlueStar unit.

I feel really secure knowing that I have that button to push with BlueStar. Because my husband loves to play golf and I'm often a widow for a couple of hours. So, it's nice having that alarm. I've only had it for a while. I've been living in Norway for 32 years, and I just came home to Florida six weeks ago. Everything is so brand new to me. I'm just trying to get myself setup. I've got multiple sclerosis, and 100% in a wheelchair. My husband just had a liver transplant so he cannot lift me, and if I fall, he cannot pick me up. So, I will need him to call BlueStar and get somebody out here and lift me up.

I got a lot of illness, fall down a lot and live at home alone. I had a medical alert device before but I like BlueStar's better. Everyone in their team I talked to was very nice and professional. If I ask them questions, they're quick to reply. I like BlueStar and have told a couple of my friends about it. I've used my device twice and it took forever for the ambulance to get here, but that was the paramedic's fault, not BlueStar's.

I live alone and fall all the time, so I got a medical alert device from BlueStar. I set it up as far as I can last week, and did a test trial. It said, “I don’t recognize a telephone line.” So it’s working. It’s just not working properly. But other than that, they're very nice people and I recommend them.

My husband broke his hip and is using a walker. He also has balance issues. So when BlueStar HonorCare offered the option of not having to push the button, we got their alert device for him. The first gentleman I talked to was very informative and when we tested the device, their team has been responsive. Everything is fine right now and my husband wears it.

BlueStar called me and what they had to say sounded good. I hadn't really investigated any others up until then. I went ahead and gave it a try because there's no permanent obligations set. So if down the road something else came along that better suited my needs, I could always make that change. As of now, I really haven't had any issues that I would see where I would be in imminent need of it. I like to be an independent person but as I age and my mobility deteriorates, there's so many chances of something happening especially when I'm out alone.

I feel safer with BlueStar and I'm very satisfied with it. My daughter first mentioned BlueStar to me because she was gonna be gone for a while and wanted to try it. I was going to be at the house alone for a while so it will be for my other children checking in on me because the one who lives with me was on vacation. It has worked out good. I wear it and I have it in case I trip and fall or need it. I'll be 90 in March. I haven't had any emergencies yet and I hope I won't. I have it in case I do and the first one on the call is my brother who's about three or four blocks down. He lives down close to Lake Apopka and he could be with me in just a few minutes.

I’ve taken a tumble or two and I have arthritis. I also live alone so I got myself a BlueStar. I’m 79 and I thought it’s about time that I have a little bit of security. I went on and was looking up information and BlueStar was the first ones to get back in touch with me. It sounded good so I went with them. So far, I’m very satisfied with my experience with them.

I have fallen two times the week before I got BlueStar. My son is not always here and I thought it was time for me to have a medical alert device. When I talked to BlueStar, it seemed a good thing since my dad and many of my male relatives have served in the armed forces. We also felt it would be a good thing and I got a better price. My experience with BlueStar has been excellent and I would recommend it. However, I'm in the process of sending it back. At this point in my life, I need to save all the pennies I can.

I have a history of coronary problems and a gentleman found out that my late husband was in the service and told me about the BlueStar device which he thought was a good idea for me. Now, I wear it with me all the time and love it though I haven't had to use it. It's a marvelous thing to have because if I roll over wrongly and fall from the bed, I can hit it and get almost immediate service. The BlueStar company has been wonderful and I would like to know what else they can offer because I am in ongoing pain.

I had been looking around on the internet for different companies and prices. I listened to them talk and got really impressed with the Veteran part because my oldest grandson is a veteran. I've only had it for three weeks now and so far, it's good. My health is fairly good, but this is a backup in case I'm by myself. I usually have a lot of people around me, but there are certain times when everybody's gone. And that's the times that I needed some extra feeling of security. Their employees were very helpful, nice, knowledgeable and friendly. They answered every question that I had and that was one of the reasons why I chose BlueStar. The only thing that I dislike is trying to wear it around my neck. But I've solved that problem on my own by tucking it into my bra.

I got a BlueStar medical alert device and it's working. I’m alone now and just in case I fall, it’s nice to have it around. I’ve spoken once with their reps and they were accommodating. I’m satisfied with BlueStar.

I bought a BlueStar because of their price. I live alone and I’m soon to be 76 years old. It was about time I get a medical alert device because I have a lot of medical problems. I haven't used it yet but I've tested it out and the team at BlueStar was excellent. Their response time was very good.

My health is not bad, though I am getting older but it's always good to have a medical alert device in case something does happen. I've been seeing a lot of advertisements from BlueStar for a long time and then this one girlfriend of mine comes and advised that I should get one of those medical alert things. I didn't want to at first, but I finally decided when I got a call from the solicitors. I had been feeling a little lightheaded and dizzy at times and I hold on to things, so I thought I might need one of those. I do have someone living with me, but I still need something like that to help out in case something does happen. When I got it for the first time, I tested it and they came and talked to me. Their response time was appropriate. Then I did the second time for my son to see if it went so loud. I've been doing good with it. I will recommend it to a friend.

I called a couple of numbers and then someone called me back from BlueStar. We tested their device when I set it all up and they responded promptly. I like that I could use it anywhere I go. I can clip it on rather than hang it on my neck all the time and I like the option of either one. It's just that the price is a little bit higher than some others but you pay for what you get. The gentleman that I spoke with was very nice and helpful and listened to me. He asked me any questions that I might need to ask and it was a pleasant takeover.

I like the price of BlueStar and when I tested the device they responded in a timely manner. However, I’m gonna send it back. It’s too bulky. It leaves bruises on my arm and my neck. And I was told I’d get a $25 restaurant certificate but I never did.

BlueStar solves the problem with my mom being at the age she is in. She's slowing down in her walking and getting a little clumsier so a medical alert is just something that's good for her. The price of BlueStar has gone down because my father was in the military. She got it because of him. However, she didn't know what happened to it so she talked to them again to get it back. We're just waiting for the device and I got a call from one of their reps who said it just went out.

In July, we were robbed of our money and phones. We were at a place where there were no phones around and no one was at the house we were at so one of my sons had to walk up and down the road to find help. I figured then that a medical alert device would've come in handy at that time. Now, I'm glad I have the BlueStar device. When I first turned it on, the instruction played, so I pressed the button and the BlueStar team responded in a timely manner so everything was working well. It's good that I got it and I keep it charged all the time in case I need it, though I haven't had to use it yet.

I had two strokes while I was driving which was scary. And I didn’t have anybody with me. So I got a medical alert device and that way, if something happened, I could push the button wherever I'm at and people are gonna come to me. My brother had a BlueStar in his Cadillac so when he had a bad accident, the device was already on to let the company know that he was in an accident. That's what made me go with BlueStar. When I got the device, we tested it so as to activate it and the company's people responded in a timely manner. They also said that even if I push the button and they can’t respond, they still would know where I’m at because it’s like a tracking device, which I like. Plus, I talked to one of the supervisors who let me know how the situation was and how they operate. I love the BlueStar device.

I've had a couple of accidents. I have a plate in my head, had open heart surgery, and I'm pretty messed up. My brother decided that I needed a medical alert device so that if they have to leave me, I have something in case something happens. My brother checked around and decided BlueStar was the best way to go. I activated it the other day, and so far, everything is great and seems to be running right. The set up and the response when I did the test was easy. Everything is awesomely cool.

I knew I needed a medical alert device because I have a balance problem and over the past year I've had a couple of falls. I like the fact that BluStar is a Veteran-run business, so I got my device from them. I got to talk with the people at BlueStar over the phone and they were courteous. Also, my device worked fine when I tested it out.

The experience with the salesman was very good. He was very knowledgeable, friendly, nice and not pushy at all. He answered every question I asked and was a very good promoter for the BlueStar. I've been wanting to get one and when he said it was from the Veterans, I said I would like to get it and got it for my husband.

I corresponded with BlueStar and they got back with me. Their rep said I was eligible for a military discount and the price was a dollar a day to save my life. So to me, it's well worth it. The only problem I've had was when we first got it started, but they got it straightened out. I didn’t get my unit when they said I was going to get it. Somehow there was a clerical problem and then they sent me a follow up about my medical two weeks ago and they called me and said to send that in, but I haven’t received it. I called them back and talked to one of their associates and they told me that the zip code that they had sent that letter out was wrong. I updated my zip code so they should be sending me that letter. Other than that, their reps have been really nice about everything.

I've been very satisfied with BlueStar, however I don’t like the device at all. It's a nuisance to charge it every night and I don’t like the thing around my neck because I walk bent over. I have to walk with a walker all the time and I can't seem to find a place where it's comfortable to have it. I shortened it and then it gets irritated in my neck and I have a scar in my neck as I had a surgery there. I'm thinking of changing it to the 400 yards if I can't have one on my arm. I didn’t call before because maybe I'm not used to it and I was going to wait for about a month and see... But I know I'm going to have it.

BlueStar people are great and very nice folks, but the equipment did not work properly especially on the GPS issue. I was at Dallas, Fort Worth Airport, made a trial call and they didn't know where I was, so that's not good. And then, I tried to call from Durham, North Carolina. I was at a Super 8 Hotel and would skip across the street around the corner of the hotel where I was. If I fall down in a hotel room and then I go in the bathroom, I don't get picked up, so the device makes no sense that's why I'm returning it. Nevertheless, the reps were fantastic. I would recommend BlueStar, it's a great company, and I love them very much.

I love my iHelp medical alert unit from BlueStar. When I talked to one of their agents, they explained what the benefits were and that it was a GPS unit, so I thought it was gonna be like my previous one. But when I got the device, it's smaller and lighter which surprised me. I have to hold its button longer so I don't accidentally make a call. Then the agent gave me the price which blew me away. It was only $31 as opposed to other GPS units that I could find out there which were in the $45 to $50 range.

BlueStar Veterans called me and the rep was fine and the service was great. BlueStar is a lot cheaper, cost me nothing to start it up, and a lot better, so I'm well pleased. The other one I got to have startup cost and a monitoring cost so it costs a little more. The BlueStar team is sweet, courteous, and they get back and check on me, which is nice.

I got a BlueStar medical alert device because I have diabetes, multiple sclerosis, and blood pressure issues.

I've seen BlueStar on TV a couple of times and I got a flyer on them. So I talked to them and purchased it. I had a happy purchasing experience.

I got the Admiral Protect as I’m in and out a lot. When I talked to the gentleman from Bluestar about getting it, he was very polite and courteous, and gave me a lot of information about it. I tested the device and everything was okay. They were very nice about it. I went with BlueStar because they represented the military and I had two brothers in the military and my oldest grandson was in the Air Force.

The Staff very disorganized. Did not follow through with what was discussed. Ended up sending everything back to company. Would not recommend doing business with them.

A guy called and talked to me about medical alert device. I live alone, walk everywhere and I think it's a really nice thing to have. I ordered one because of the price but I haven't really needed it so far. The BlueStar team has been real friendly.

My spouse kept falling because she has a restricted blood flow to the cerebellum, which controls balance. I investigated various medical alert companies and BlueStar got back in touch with me and offered the military discount. We've had it for only a month and the service has been good.

I've fallen a couple of times and sometimes I get a little dizzy. I live with my kids and they're away quite often on weekends. So I got to be prepared for any emergencies, especially, if nobody is around to help me. I ordered the iHelp medical alert from BlueStar. I chose them because they help veterans and my husband was a veteran. I'm having trouble getting it working but their reps were great. I would recommend BlueStar to anybody that asks me.

I needed a medical alert in case of emergency and BlueStar Honor Care was there so I went them. So far, our experience with them has been good and their reps were very friendly. I pressed the button a few times, but it was by mistake and they were ready to respond. However, every time I put the little belt loop thing on my belt, it eventually comes off. And if I hang it on my neck, I'd be hitting the button so it's kind of scary to have.

I just had a five bypass surgery and I live alone so I ordered a BlueStar medical alert device. I liked their price and they were the first ones that I read about when I went online. I would recommend them.

I have seizures sometimes and I live here by myself. I found out about BlueStar HonorCare on the internet and got their medical alert system. When I press the button, it dials the number.

When I had the CareLink system, it became defective. The thing that blew me with that company was when I called, they told me they couldn't get a hold of my uncle and I had to wait. If I had a heart attack, which I had before, I would have died then. I spoke to a Rear Admiral and he sold me the BlueStar system. Him being a Rear Admiral, he wouldn't put his name on anything unless he knew it was good.

I called BlueStar HonorCare after I had knee surgery and I thought it was a good idea. Everybody was nice and polite. However, I returned all the equipment because my family thought I didn’t need it since I have somebody with me.

On or about Aug 4 Terry ** called me as a follow up to my request for information on a GPS medical alert device offered through BlueStar. He was very knowledgeable and I signed up for the Admiral program. He told me I would have the device and lock box in 3-5 days. It would come via Federal Express and I would have to sign for it. On Aug 8 I called to get a more specific date as I wanted to make sure I would be there to sign for it. The customer service rep I spoke to said she would look into it and get back to me. She never did. I called again the following week of Aug 15 and was told there was some confusion with my address and it would be going out. I called twice again the week of August 22 and was told it would arrive by Fri Aug 26th. It never did.

I wanted the Blue Star Admiral Protect medical alert device and got the one that isn't just for the home. I need it because I'll never know what would happen and sometimes you can't get to the phone. The response service they provided was good when I had an emergency.

I am 80 years old, and I live alone in a two-storey house. I had a difficulty one day when I could not get up, and was on the floor without a phone. I said, "Hey, the time has come." So I went to the internet and typed in what I wanted, and they gave me three names. I contacted all three names, and BlueStar was the first one that responded. I liked what they said, so I contracted to have their program. The other two companies did respond, but it was the next day. I was happy with what BlueStar told me they offered. That was what I needed and wanted.

I just got my BlueStar device going this month. We tested it and the gentleman that called me about it was very helpful and polite.

I’m 79 years old, live by myself, had a stroke before, have diabetes now and anything can happen. I was very impressed with BlueStar HonorCare because they dealt with veterans and I'm one, so I picked them. The people that I’ve dealt with were very nice and helpful. One time, we had an appointment with one of the individuals at Comcast, but it ended up with the Comcast guy calling me from his personal cell phone. I was given a follow up on it, so that’s really good. All my questions were answered as well. I’m pretty satisfied with the service so far.

I went in on the internet and typed “response system” and BlueStar popped up. Then the young man who called up was very cordial, friendly, and did a pretty good sales talk. He was very thorough explaining everything. When he figured out that I would like the GPS part, he really drove that nail in hard, and told me that the GPS that’s on the iHelp would allow us to take it with us. He got me once that was figured out. Chances are, when I go traveling, my wife's gonna be with me, and I like the idea that no matter where we would be at, they would be able to assist her.

My health ain’t looking good. I got lymph nodes and thyroid problems. I have blackouts and I'm off balanced. I fell plenty of times and I probably might fall one time and I might not be able to get up. BlueStar gives me peace of mind. One day, my little dog jumped up and hit the button and within 10 seconds, they called. I'm thankful that I ain’t really had to use it.

I have been stumbling and I was afraid that I might be somewhere and fall. I got BlueStar and it's been good. The sales rep and everybody has been very courteous. Even the lady when I called in to check the device was really nice.

My experience with BlueStar has been good.

BlueStar seemed the best so I got an IHelp medical alert from them. It's working fine and when we turn it on, they call me right back.

My doctor was telling me that I needed one of those call buttons because I was falling too much. I asked her if she's ever heard of BlueStar and that if I have to wear a button, it's the one I want. She said it's the best one to get. Also, a retired military personnel was running BlueStar and I'd like to support that as much as I can. Customer service reps are superb. Every time I have a problem, they don't hesitate and get on it right away. They listen to everything that I was saying and was quite aware of the troubleshooting. I would recommend BlueStar highly to anybody who needs a button.

I had a different system and didn't like it so I looked for a better one, and BlueStar has it. I wore the other one around my neck and it was so heavy and seemed like it was so big. The BlueStar looks a little smaller and fits right on my belt. I love it. My kids, especially my daughter, and everybody were glad I got it. I have a bad hip and sometimes I stumble so I use a cane. If I fall down, the device should go off. I'm hoping I won't need it but it's good to have. I recommend BlueStar because they stay on top of the job. They call and check to make sure everything is working properly.

The people at BlueStar have been very nice and every time Billy pushed the button on his IHelp medical alert, they answered. However, he only had it for about a month and it already stopped working, so they're sending him another one and reimbursed him.

I selected BlueStar's product because of what Jim, their sales rep, told me. At first he was sort of snooty because we were talking about different products, but he’s a good man. I liked him that’s why I chose BlueStar. Once we had the alert activated, we filled all the paperwork out and sent it all in. Then I finally got a hold of Jim again. He told me to try to walk outside and press the button. My mother did that and of course they came and asked her if everything was okay.

Everybody at BlueStar has been so personable and considerate of me I love them. They gave me all the information and told me how to set up the unit. I told them that I have MS, I'm walking with a rollator, and I can't lean over too hard. They told me to take my time and see how it works and that if I have a problem, I can call them back. They are so nice to me. I hooked it up and made sure everything was on. The red light is on, and everything is working. I got my little wristlet on my wrist. It's supposed to go around my neck, but I don't like things around my neck. It is so big, if I have to push the button, I can find it. I never had to use it in an emergency yet, which is a blessing.

BlueStar extended the service and the price so we chose it. It's for my wife because she had a stroke back in 2007 so her mobility is limited. I set up the device myself at the house and the instructions were easy to follow. Hopefully, we won't have to use it, but if we do we're glad to know it is there.

BlueStar is on the go, you could go take it to any state and I like that if you have an emergency. They want us to test the device once a week so I just hit it and test it.

My daughter set up BlueStar medical alert for me. When I didn't have it, I didn't feel safe. But now that I have it, I do. However, this one is big and is too awkward. I wish for a smaller device than what I have.

I took care of my elderly mother-in-law and there were occasions when we had to leave her alone. Recently, she fell out of the bed and not having a system there made her lie around for three to four hours waiting for someone to help. I had the Life Protect system which was hooked up to a landline phone because of some changes in income, I couldn’t afford the cable and internet that came along with the phone service so I had to go to something that would work out for myself, thus BlueStar. My BlueStar device was easy to assemble and figure out how it worked. What I do is I don’t travel as much but this design can go on your wrist or around your neck and then all you have to do once you put it on is to push the button. I’ve already tested it initially when I got it, I tested it again last weekend and they replied. It’s small, portable, and it does everything it said it would do.

I’m 64 and I live by myself so I got BlueStar as a precaution. It’s not that I’m in ill health or anything. It’s just that we never know what will happen. Their reps called up right after I got it and asked me if I needed any help or if I had any questions. It seemed like they’re very concerned. I like them. So far, they’ve been very nice and very good to me.

I was doing research trying to find a program for my mom and BlueStar Veterans was one of five that I looked at and contacted. I made the decision to go with them. I bought the service as a gift since my mom's a widow and lives alone. Initially, BlueStar Veterans didn't meet their initial promise of getting it out on time and were a week later than what I was promised. When I followed back up with the sales person on it, all he did was send me over to customer service and he never ever provided me any other feedback. I was disappointed in that aspect. The delivery of the stuff, the installation, and the paperwork were very easy, though.

I’ve had two bad falls. One was in March when I flipped and then the last one, I was watering my garden in the back and I fell down hard because the ground was uneven. If my neighbor hadn’t seen me and helped me back into the house, I don’t think I could have made it by myself. My three daughters got their heads together and said that I needed BlueStar so my daughter set it up. We just got on but it seems to work fine.

I've tried using another medical alert service before, but I was not happy with it. So, I decided to make a switch and see if I could find one that would offer a better service, and it's been good with BlueStar. I appreciate the fact that this service has been set up for veterans, which is an advantage to me. I accidentally pushed the emergency button once, even if I didn't need help, and they were prompt in answering and were very understanding. They also tried to make sure that I was okay by questioning me, which I appreciated.

I'll be 62 in September, and my wife is not home a lot, so me being home and disabled, I was having to get help myself. Last year, I almost died on my front porch. I had an anaphylactic shock - my tongue started swelling up and I couldn't breathe. I was given enough meds to get me to the hospital and then I went from there. It just happened my wife was coming into the house, and I live ten minutes away from the hospital that's why I survived. I was doing some browsing on the phone and saw BlueStar. This device will be good for me, because I don't have a landline or cellphone. That way she can go ahead, take care of her business, and doesn't have to worry about me being in the house by myself.

BlueStar made a better deal than this other company so I went with them. They’re so nice when I talk to them in person and they’re really good but the thing doesn’t work and I decided that I don’t want to keep it at this time. If they have a better model, then I’d rather have one that’s not so bulky. This one is heavy and like the size of a pager, and I don’t want to be carrying that around because I have my ID badge on at work.

I've had a medical problem and I'm on the go quite a bit. BlueStar would be the perfect vehicle that could support my traveling around. They are the right medical alert system to have if something were to come up. I'm satisfied totally with how things are going right now. They are number one right now and they've kept their word, they are on top of the situation. I have a clip on my side and inadvertently punched the button. Their rep called promptly and asked if there was any emergency or something going on and were really nice about it. I expected someone would have said that I watch what I'm doing but they were very courteous about the accident.

I was doing research online and saw that BlueStar is a fairly new company but I was interested because some of their profits go to help the veterans out and my dad was a veteran. Their pricing was competitive with everybody else, too, and my mom then agreed that we would try BlueStar. The equipment itself is modern. She can be free and available anywhere she is. And if she’s on a trip, she can push the button and they can still get help to her. She’s not confined to her house or to where it only works. That was a consideration, too. She can go in the shower, can do this, can do that. We have good service with the system where she’s at. We've tested it out and it works. She accidentally pushed it one time when she was cooking, not knowing she did, and they called and it worked then, too. We wish we never use it but it’s there in case she falls or has an accident. I gave BlueStar a shot at it and everything’s worked so far.

One week ago, the unit itself went off and it has failed and to contact the administrator. But when I did and I talked to someone, they said: "Well, turn this thing off, put it back on, and it will probably be okay." I did that and it seemed to be functioning afterwards. However when I did a test, it was four minutes before anybody responded. I'm suffering from heart coronary arteries, if I got a heart attack, I think four minutes is a little long.

I've been thinking about getting a medical alert device for a while but didn't think I could afford to do so as I'm on a fixed income. Then, the man from BlueStar talked to me and I got it. I called their team to activate it but so far I haven't had to use it.

I had a service before and I wanted it changed. I asked AMAC, since I’m a member, if they could recommended a service and they gave me BlueStar. I liked their service right away. I like the fact that they service our veterans and their families (I had three brothers in the second world war). I was very happy to know that they’re taking care of our disabled veterans.

I did a survey on my phone and answered a question about a life support system, then BlueStar called me. They were the first and only ones that called me. I like it pretty good so far. I needed one because I've had several heart attacks. I had one where I didn't know what was going on, so I just went to bed and slept. I thought I had heartburn from something I ate because that's what it felt like. I haven't had any issues of falling, but I got out of the car a day or two after I had BlueStar, and it was clipped to my side. As I got out, I bent over, it popped out and fell. They called me and made sure I was alright. I like the way it reminds me to charge it if I don't think about it. It's pretty nifty.

I called Life Alert because it was advertised on TV and it was very expensive. Then we saw Blue Star one in the AMAC, we called about it, got the information, and felt comfortable signing up for this one. When the green light on my friend's unit was blinking, I didn’t know who to call so we pressed the alarm button and they told us the proper people to call and we got that taken care of. My friend is very happy with his device.

I had checked on BlueStar myself and saw that it would be too expensive. Then they called me and told me I didn't have to pay for the product, just the service every month and it sounded good. Their staff were very nice when I accidentally pushed the button. I was at the doctor's office, only trying to get money out of my purse where I also keep the device. I haven't had it for a month yet and enjoy the security of having it. At the doctor's office, I was recommending BlueStar to the people there.

Everything’s going well with BlueStar! My kids pushed me to get it. I've had a lot of heart problems and I'm home 90% of the time by myself, so they thought getting it would be a good idea though I’m only 60 years old and don’t feel I need one. I’ve been using the device and it happened to get shut off. So, when I went to turn it back on and get the GPS signal again, I was driving down the road but I shouldn't have done that because, after I got the GPS signal, or thought I had it, I pressed the button to make sure that it was working. But a lot of people on the other end didn’t know where I was at. But I’ve spoken to their team a couple of times because they told me when I first got it that I needed to do so to make sure it was working once a week or month and everybody sounds great on the other end. I am glad to have BlueStar.

I went online and requested AARP to give some recommendations for a life alert type of mechanism and BlueStar was the first one they came up with. However, I had read some advertising for some of the others and so I thought to call around and find out. The first one I called was the most expensive one for just having the alert work in my home, not outside my home, so I was very glad that I had not continued with them and I proceeded to call several others, ending up with BlueStar. I spoke to Jim at BlueStar who was very specific and very helpful. He wanted me to go with the cheapest one, which was around $28, but that would only have been for my home.

Before I got BlueStar HonorCare, I passed out a lot. Back then, I fell on my head and busted my eyebrow one time. I push the button every few days to make sure that they got the right location as that's what the paper said to do, though I haven't had to call them yet.

I’m satisfied with BlueStar's service. I just called and ordered it and then I just read the directions and put it on. Their reps were very nice when I talked to them and they explained everything. I haven't used them for an emergency yet.

I’m on a fixed income and the other medical alert providers were too expensive for my budget. I got BlueStar Sentry and it's very efficient. I like it. When I pushed the medical alert button, they came on time, asked me what my problem was, and sent out medical assistance very quickly. It didn't take long for them to come which was nice. It was an excellent experience.

I'm a fall risk and have a caregiver, but I needed a medical alert device in case I would need assistance getting to the hospital. My family had been asking me to get one for years but I kept on saying that I didn't need it. Even when I lived alone, I never thought I really needed one. But since I moved and my care has gotten to be more needy, I figured it was time to get one. I had started looking at different places and thought that BlueStar's pricing was equal to the others so I might as well go with them since my husband was a veteran. I got their Admiral Protect device.

I live by myself, had a knee replacement, and have stairs to climb. I read about BlueStar and it sounded okay so I called and ordered it. However, I don't care for the size or the weight of it. It's too heavy to wear as a medallion. Just laying it down on the bed would get someone on the other end, saying, "Is everything all right?" However, if I drop it on the floor, which I did at one point, there is no response. It's not what I thought it was going to be. If it did the trick, it would be fine.

I'm very pleased with my BlueStar Admiral Protect which I got because of my health concerns. I have spoken with their reps and they were very knowledgeable and very pleasant. It's been a very good experience with BlueStar. I liked their price, too.

My mother has fallen at least twice and she's at home alone during the day. I would never know when something's gonna happen so I looked for a medical alert device for her and BlueStar had everything I needed. Everyone that I have talked to from BlueStar has been very nice and courteous. They got the device hooked up and the experience went very well.

So far I’ve been happy with BlueStar although sometimes it’s hard for me to hear it. I have to hold it up where I can actually hear what’s being said but that’s because I have bilateral hearing loss so it’s my problem. Everybody that I talked to has been extremely knowledgeable. I got the equipment in a very timely manner. They even sent me a deal where I have something to hang on my door to put my spare key and so that if there’s any need, they don’t have to break the door down and they can use that spare key.

Sometimes I get off balance and might fall, so I looked into getting a medical alert device. I went with BlueStar, and although I haven’t been with them that long, it's been great so far.

We got a medical alert device for my wife for the safety of having it. BlueStar's pricing and the sales person we talked to clinched our purchase with them. However, we tested the help button and it was four minutes before they responded. It's a bit slow. But our interactions with their team has been good.

I’m a widow and I’m home alone. I once tripped in my yard and hurt myself. I was bending over in the yard and stubbed my toe in a stone and fell down. I can’t get up without pressing on something so I scooted into the garage and pressed on a bench to get up. The fact that I can't stand up once I’ve fallen down outside made me think that I should get the Sentry Medical Alert. My daughter calls at 7:00 every evening but still 24 hours in between is a long time if you’re stuck on the ground.

My main concern was that my wife fell while I was gone from the house. I went online looking for a medical alert service and BlueStar came up. Their team was exceptional on all counts. And as a retired military, they give us a military discount. They shipped the equipment very fast and gave us information on how to set it up and check it. I hope we never have to use it, but it's there in case my wife should fall or become disabled.

I live by myself and nobody's here but my two dogs. If anything should happen, I get more confidence with a medical alert device to protect me. I got the BlueStar and everything's fine and I'm satisfied with it.

I'm going to Kansas for a month and I'd like to take the BlueStar device with me. In the beginning, the reps were able to answer my questions but when I called back, I asked the man that I dealt with to give me some instructions on how to hook it up and he didn't help me. I was told that I didn't need a landline phone, but when I got it, I had to have a landline. It took me a long time before I got the landline and I only just got the device which I don't know if I got hooked up right or not. I pushed the button to try it out and didn't get any response.

I've been sick and a friend of mine was talking about some kind of medical alert service, and it sounded like BlueStar would be a good outfit, but I didn't know what it was till I got it. My friend's medical alert device works around the arm, while mine is something around my neck. I misunderstood and was confused about the cost of the BlueStar service, and I'm going to have to send it back, because I can't afford the expense of it, which is $37 monthly payment, right now. I live here by myself now and was thinking about trying to get out and catch up on things but I didn't realize that I can't do it. There's a lot of surgery I've got to have, I'm taking medication, I've been in one doctor's office and another, and I'm just not able to cope with anything now. If I really needed the medical alert and was going to be out and around, I would recommend it.

I was taking care of my mother who has dementia and I was making her lunch. And apparently, I was on the floor for two and a half hours before somebody got a hold of me. They said my body temp went down to 93, and it was low on my sugar and my blood pressure was sky-high. So that's when I started looking into different things. I found BlueStar, and so far so good. I like it because of the veterans, 'cause my father was a vet. The reps are also friendly. The necklace that I wear sometimes is a little sensitive, so I had to get used to it. I'm better now, but I was hitting it before by accident. I know what I can and can't do - I'm short and it hits the sink. I wish they had a button that I can hit and say that there was a mistake. But I feel safe with it and I'm satisfied.

BlueStar have a lot to offer. I live in a senior citizen's building, and I'm not good with cell phones but what I needed is something that would work when people call my house number and I'm in the building but not in my apartment. I was so excited about getting one and so I gave this guy my debit card. I even asked him to send some pamphlets to our building. He was extremely nice, friendly and knowledgeable. He gave me his personal cellphone in case I had trouble getting it fixed. and he preset the machine for me before they mailed it.

I had a stroke about five years ago, so I need a medical alert device around to be with me to keep. BlueStar is a little cheaper than other medical alert system providers, and their team is friendly and knowledgeable.

I'm 77 and I live alone. I have two sons that live very close to me, but they don't live right here so I thought that getting a medical alert device was a good thing to do. BlueStar came on TV, and it sounded good to me. I'm very satisfied with it overall.

BlueStar had the list of the things that I wanted and I like that it has tracking when I would be out and about. My old medical alert didn't have that so I stopped using that one. I also like that BlueStar calls my son if something happens. It's also a little heavier than my old medical alert because of the tracking feature of it, but I'm fine with it. The gentleman from BlueStar that I talked to was fine. He told me that they would send me a lockbox for my front door with my code in it so I can put my key in it and I haven't received that. I don't know whether he was waiting until after my 30-day period of using it to see if I liked it before they send it, but I would like to have that.

Betty is extremely pleased with her BlueStar device. I bought her a pendant that was a jewelry, as opposed to the black string that comes with it, and attached the device. With the iHelp medical alert that she ordered, she didn't have to do anything other than say what her problem was. If she cannot respond, they'd send somebody according to GPS. One time, I mistakenly engaged their service while taking it off the charger. I was very satisfied with the fact that a lady answered. I told her I wasn't aware that I was pushing the button, and she was very nice about it. But that shows that they're responsive to the calls. It's an excellent product. They've got a wonderful service and we appreciate it.

I had a trauma. I locked myself out of the door and had to spend the night in the yard. The door just locked behind me and I didn't realize that the gate was blocked with a big thing and I can't get in the house. I had a brick wall all around me inside the gate. I got on the gate screaming and hollering at people outside, but they didn't hear and can't see me. I have the key in the garage but I couldn't get out of the yard. So I stayed there from 9:00 until 9:30 the next day. It was cold and I was fixing to go to bed and I just had a short-sleeved pajama and shorts because it's been warm that day. By night, it froze and it was sprinkling. I cried my heart out and hollered for help but nobody came. I was so helpless and nervous and I've been real sick in the hospital with my arthritis and my osteoporosis. I'll never forget the fear that I had that night.

BlueStar is a good thing for me because it gives me the chance to do a lot of outing and traveling with my kids. Their reps were very friendly and knowledgeable. However, sometimes I had to call because it was not reaching the signal and they straightened that out. Sometimes it works but this last experience that I had with it, it got real hot so I took it off. I still saw a green light so I put it on the couch then walked away and went to the bathroom. When I came back for it there was no light at all. I said maybe it needs to be charged so I charged it. From there, it took a long time before I saw a green light again. I don't know what the cause for it to get real hot like it did and don't understand it. However, I got it on now and it's blinking. I'd recommend them to a friend because they have two different types, one for a homebody and second, for the type of person who likes to get out like I do.

I'm in good health for my age of 77 and I still do all my own stuff. But my wife passed away of cancer two years ago and I've been kind of by myself. Then I was watching BlueStar's advertisement and I thought maybe I better get one of that because the week before that, I fell off the ladder. I liked their price so I got their Freedom Alert. Besides that, I also went with them because I'm a veteran and they've got a veteran running it so that makes a difference to me. A guy who's been in service for quite a while is usually pretty honest. The rest of their team also seemed very good. If they didn't, I wouldn't have gotten them. I'm satisfied with them though I haven't used the alert yet. All I do is hit the battery thing and the battery works, so I guess it's working. All soldier veterans ought to get one.

When I almost died, I knew I had to do something as I'm a bit disabled, so my sister had gotten me the BlueStar device which has been really working fine so far even if I haven't had to use it. I keep it on me all the time when she's not around and when she's home, I put it on my table. If in case something would happen, like if I fall, it's hard for me to get up, so I'm happy that I have it. With the BlueStar phone, all I have to do is press the button.

I had three strokes and a knee replacement done in March, and I needed something when I went outside of my apartment so I got a BlueStar and I like it a lot. The BlueStar team was very nice and helpful. When my BlueStar didn't work, I had to send it back. They then sent me another one, and had no problems with it. Overall, it's very excellent.

I had a bad fall and I live by myself so I had to have something. I don’t have any friends that live close by that could do something if there was an emergency. Then I read about BlueStar Veterans online and their team was friendly, courteous and knowledgeable. That’s the reason I went ahead and got a medical alert device from them. I ordered the Admiral Protect and it’s so quiet. I got a recording when I plugged it in and then when I read the book, I started getting confused because it was saying it had a step 2 and I didn’t understand it. I’m hoping that it’s working right as I haven't had an emergency yet. It's been okay so far.

As a family, we checked out different companies and chose BlueStar HonorCare because of great reviews and because of their care and hiring of veterans. Their prices for the same coverage was less than most and the customer service was exceptional. They also offer a discount for AMAC members (it's like AARP only conservative in their dealings and views). Tim and Mary in customer service continued to answer me and my mom's many questions and concerns, patiently and professionally. The response when my mom tested the device was prompt and heard easily. When left off the recharging cradle, she was reminded by a voice telling her to place it in the cradle so she would have a charge when needed. We would definitely recommend this company to others.

I’m 78 years old and I have Parkinson’s disease. A friend of mine told me about BlueStar Veterans and I got their Admiral Protect for three weeks now. I have it around my neck and really haven’t had a chance to use it but it would probably satisfy any needs that I will have. Every time I've talked to someone from BlueStar about it, they sound to be very informed. I feel very confident that it will perform the way it’s advertised.

I got a bad back and knees and I fall sometimes. I ordered iHelp from BlueStar and everyone from their team has been nice. But the device doesn't work, so they're gonna send me another one with another carrier. Everything would've been fine if they got one that works.

I've had viral pneumonia and it has affected my walking. When one gets viral pneumonia, it stays with the person for several months and it affects the blood pressure when standing up. My son-in-law got BlueStar for me and also got one for his mother because she locked herself out of the house and she had a courtyard in the back and it was also locked. I mashed up my medical device one time against the counter when I was in the kitchen and it alerted. I haven’t had an emergency but I talked with the BlueStar team and they were very cordial and nice to talk to.

I'd seen BlueStar on TV and the gentleman I talked to told me I have to be in the military, which my son is a sergeant in the Marines, so I was able to get it for my dad. I don't live with him and sometimes he works on the yard that's why I got the device for him. A couple of times he would go take a shower and we found that he fell. The second time he fell, he had to call the ambulance and they had to bust the door in because they were calling him and he wasn't answering so we knew he passed out. That's why when I saw the advertisement, I got the device.

BlueStar HonorCare’s working fine for my mom. It has gone off a couple of times. One time, she leaned down really quick and was bending over to grab her shoes out of the closet and stayed that way – which was fine because from what I understand, if one would pop down quickly and then pop back up, it doesn’t come as a fall. But if one would go down and stay there for a second or more, it takes it as a fall and they'd call right after. They called her back and I thought it was fantastic. The response times or their level of professionalism has been satisfactory so far and she hasn’t had any complaints.

A friend hooked me up with BlueStar HonorCare and I'm satisfied with them. I got the square thing with a button. I'm gonna have to start making payments. They said it's $30 a month and I want them to take that out of my banking account as of next month.

I ordered a BlueStar HonorCare for my dad and he purchased it. The price was the same as that of other providers but the rep sounded like a nice guy. I was very comfortable with him. He was very honest, sincere, and spoke well. It was also my gut feeling that we went with the company. Everything sounded good and the timing was right. We haven't needed it for an emergency, but we like the idea and everything is fine.

I fell down my daughter's stairs backwards and broke both shoulders and had really bad time. And in my recouping, I'm not nearly as steady as I used to be so my daughter ordered a BlueStar for me. I haven't had to use it but it's nice to have it here because even though my son lives with me, he's gone a lot during the day. I'm satisfied with my experience with BlueStar. The only thing that has bothered me at all is that the wristband is way too tight for me so my other daughter gave me some ones that she had that went with a watch and so I'm using those instead. I would recommend BlueStar but I was very confused about the coverage I had but my daughter was going to get it to me but then she went out-of-town for a while.

I answered an ad for life alert then I got a whole bunch of people responding to that inquiry. BlueStar turned out to be the best offer so I ordered a medical alert device from them. I wanted assurance that I would get help if needed since my granddaughter who was living with me has moved out. I haven't pressed the button yet for an emergency, but I tested it in the beginning. I've also been a little rough in handling the pendant and it thought I had fallen. It's amazing! Just that little extra bounce and it indicated a fall and it was checked. Their response was a lot better than ADT's, which is what I had in the past. I apologized and it was fine, but it has happened twice so now I'm being particularly careful not to bounce it.

I thought I needed a BlueStar help button because I'm 91 and I live by myself. But it's talking to me all the time saying my battery is slow or something and it scares me half to death. I haven't been very satisfied with it and I'm getting around to send it back.

My husband is a veteran and was on one of the veteran's website when he saw BlueStar HonorCare. We liked that their medical alert device had the distance and it's like a piece in the car. It's cellular so he could push a button wherever he was at. The price was right too. Everybody we talked to was very nice and very helpful. There were no problems whatsoever and the device works fine. He accidentally hit it a couple of times and they called him right back. He was very pleased that the response was very good.

My wife has dementia and she wandered from the house, so I wanted to get her a medical alert device. It so happen that BlueStar has GPS wherein she could be located if she wandered off. So, I ordered the device and paid for a whole year in advance. We haven’t had to use it for an emergency yet although I did end up calling two or three times when it activated BlueStar. I was very happy with their team. They’ve been nice. Most of the time she pressed the button with no reason at all, but every time it came on, we get a response from them.

I talked to a gentleman from BlueStar and he was very responsive. When I was doing the testing with the little mechanism, they answered real quick. My dad is 84 and he's had two strokes. My mother is 80 and she has to take care of him. I got them the BlueStar but I can't get my mom to use it.

I live upstairs and I’m going up and down my stairs. I was afraid of falling dragging my groceries up so I bought a medical alert device. I liked BlueStar better than another one that I had. It’s good. Once when I mashed the button, there is someone, after two or three rings, who responded immediately, and I like that.

In the building where I live, we have something that the office gives the residents to put around their neck. However, it only works when you're in the premises. If you go out some place, you have no help. I got BlueStar Admiral Protect because they have the box and they keep calling me. Everyone should have protection everywhere not just in the building so I would always recommend that someone should get the one that I have. Also if I move from here, I can use the Bluestar.

I have BlueStar medical alert but I haven’t had a lot of experience with it yet. I haven’t got my lock on my door, but the key is in it and I also don’t have a charger for the car. I don’t know if the charger was part of it or if it was going to be an extra thing. But, anything else has been really nice. I can wear the button and it is a bit larger than what I expected it to be, but it's still appropriate. The light stays on all the time or it blinks, but that’s okay. I like the feature where the GPS tries to find you wherever you are like if you're walking in a park in Colorado and you fall. Then, if you're in your car and you have an accident or if you knock yourself out at the house, there's a fall message on it and you wouldn’t have to push the button. I have not had an emergency, but I have pushed the button twice and there was a quick response on both times.

BlueStar is very pro-veteran - it seemed like they planned it for war veterans and I have not heard of any medical alert companies that seemed to be focused on veterans before. Their response was also immediate. They were calling me right after I got off the phone. Additionally, they were very professional and very kind. My voice is almost non-existent right now but they have great patience with me, listening and waiting to hear each of my questions out and waiting to hear if I had any more questions if need be to make sure that everything is taken care of. I told my provider at the VA about them and she had passed it on to other patients so that they know they have a choice and basically they might find out about something good.

We were looking for something for Dad to help him stay in his apartment and one of the things was the fall detection device that BlueStar has. We got the Admiral Protect model and we were given a discount for my father being a veteran. There hasn't been any emergency where he needed to request for help, but they did a test a couple of times and he said it takes forever for them to give him a call. Dad is on a 30-day free trial and it's close to the 30th day and I haven't heard anyone contacting us. The salesman that I talked to said that this 30-day free trial is just what it is, and what I want to do is the pay for 11 months and have the 12th month free.

I purchased the Admiral Protect because I wanted something small that can travel with me because I'm planning a trip for the summer that will take me to most states east of the Mississippi.

I wanted a product that would take care of me anywhere I go so I got BlueStar and so far, I'm very happy with it. I wear it around my neck, but unfortunately, it's right at the area where if I bend over, I hit something and I set it off. And I can't wear it as a clip on my pocket because I wouldn’t be able to get to it. But I was able to use it once because I fell in the bathroom at 2:00 in the morning and their response was very good.

I'm scared being by myself. I live alone and then I'm having a problem sleeping some time, like my breath gets short. I got iHelp medical alert from BlueStar because that would be the best one suited for me since it works wherever I am. I still drive and go to the stores and different places. I'd recommend BlueStar to my friends.

So far, my experience with BlueStar HonorCare has been good. I feel better by using it because I had a real past experience and if somebody hadn't been here, it would've been bad. I feel safer with it, and I'm glad that it's working and watching over me.

Although we haven't had to use our help button from BlueStar, my husband read that it's good to test it once a week. We have tested it and found no problems. The rep on the other end called right back and asked if there was an emergency and we just said no. I'd recommend it to seniors, particularly those living alone.

I'm 80, alone and had a surgery. My kids even though I live in a retirement community and have people look after me said, they'd feel better and secure, and I do too, if I get a medical alert device. I went with BlueStar and got the Admiral Protect medical alert device. Their price was right and I can afford it as a senior citizen. I told my friend who is very handicapped that it's a wonderful device. Also, there was one time I was playing Canasta and I leaned over and hit the button accidentally. BlueStar called and said "We're going to have fire trucks and police." and I said no. They asked me if I was alright. They were fantastic.

I was looking on the computer for a medical alert device. I came across and called a few providers, including BlueStar. BlueStar was cheaper so I chose it. When I first got the device, I pushed the button to see if everything was okay and the woman told me to wait a minute. I didn't like that response since what if I was bleeding to death or having a heart attack? I purposefully haven't called them because of this but nobody from BlueStar has ever called me to see if the device is working right. Hence I've been thinking of cancelling with them and getting a different device.

Checking on my mother, I had found her on the floor in the bathroom. In pain, dried urine & wet urine. After having my mother checked out & off the floor. She stated that she had pushed her button but nobody came. I called to speak with one of the operators who at that time proceeded to tell me that yes it shows my mother had pushed her button. The man that responded couldn't understand what she was saying so he didn't send an ambulance. Or even call anyone on her list.

I ordered BlueStar for my mom. She's 87 years old, lives alone and had fallen in February where she fractured some ribs. So it was important for me to provide her with a medical alert device. Initially, I didn't hear a lot about BlueStar. Their advertisement is not as much as the one for Life Alert so the first company I called was Life Alert but their prices were a little steep. So when my friend started doing research online, he found BlueStar and sent me their information. They were a lot more economical than some of the others and I like that they were assisting the military folks as my dad was in the military. Also, the salesperson was very knowledgeable on all my questions.

I have some medical conditions that require me to have the alert system, and I purchased one from BlueStar Veterans after hearing about it through the AMAC. I purchased the Century Medical Alert because it was a VA Associate, and fortunately I haven't had an emergency but I’ve called a couple of times to test the system and so far, I find it slow.

My daughter got me my BlueStar medical alert device and I have been adjusting to it ever since she set it up. There’s nothing wrong with it, but I’m still learning. It is different from the others - it’ll talk to you or you can talk to the phone. The device even tells me if I need to put it on the charger if I forget. At first, I was told that it’s water repellent and I can take a bath while wearing it. But when I took one bath with it, its cord started scratching and scrubbing me. I’ve tried different things to cover the cord. Because if I put it next to my skin, I can feel it. Also, it blinks at me when I pull it out, and the instructions say it will go 36 hours or depending on how you’ve used it, it may be more or less. I’m still experimenting with what to put on it, with what to do with it, or how to remind myself that I have it. I can really ignore it - I put it on and don’t think about it until I bump it against something.

I’m satisfied with my Bluestar medical alert device. It is way better than the older one that I had. The people at Bluestar explained everything to me and said I could wear it into the shower, but I had never gotten in the shower with it yet. I wear the device around my neck, and I haven’t had any emergency yet but I keep it on me when I am alone. I’m mostly at home, and I don’t live alone but sometimes I am left alone when the people I live with go to the store. It takes but a minute for things to happen, so I decided to let Bluestar send me the device. My niece lives with me, and she set up the device and knows how to work all the different things about it. If something goes wrong, I tell her and she shows me what to do.

I’m a diabetic so I wear a BlueStar medical alert device. I had no idea whether it was working or not so I called when I first installed it. They answered back so it was working then. I have not had to use it for an emergency so I just got to call once in a while and check to make sure it’s working because it has a battery that does go bad. It's a good product to have though and I'm satisfied.

Other providers called me, but they didn't follow up and come to see me. I didn't really need it as bad then, but decided that I do now so I went ahead and ordered from BlueStar HonorCare. The team members sent me the box and I had my son to hook it up where I sleep on the couch and have a table beside it. They're going to take payments out of my checking account every month. If I have to have it, then I've got the bracelet and a necklace, but I use the bracelet by my wrist. Although I haven't tried it, I think I will have to go with the necklace because the bracelet bothers my wrist or bone in it. It has the red lights on, so that means it's working. We called them to tell them that it was working, and I have to report every so often. My neighbors also got one from somewhere, and she has to call on her birthday every year and let them test it out. So far she's not had a trouble with it, so I'm hoping mine works okay too.

I didn't get my feet right on the floor and fell getting out of bed. I had to call my son who had gone to work and he had a hard time getting me up. That was a week and a day ago. My son said, "You really need that little button thing." We'd seen it on TV a lot so he got on the computer and told me that several companies would be calling me. BlueStar was the first one that called and that was almost as soon as he got up from the computer. They were prompt so I went with them. Also, they said something about veterans. Since my husband was a veteran of World War II, I got a special discount. However, I haven't gotten my device yet. I called Monday and they said there was a back order on it. It will be another week before I can get the device. Their staff were very polite on the phone explaining why I haven't gotten it.

My mom fell three times this year. Once, I was there. Twice she was by herself. She got herself up but it's better to have a medical alert device and not need it than need it and not have it. So I ordered BlueStar for her and we're happy with it. I was hunting around and comparing prices, and I saw them online. I called them and they gave me the information that I needed. I was content with the way they talked to me on the phone so I went ahead and purchased. They also gave discount for the veterans, and I am one.

I'm 89 years old so my kids got me a BlueStar HonorCare device and I'd recommend it.

I live by myself in a senior complex and I have a lot of physical problems, so my son-in-law brought the BlueStar over to me and told me to wear it. So far, I'm satisfied with it.

I have only been a member since January and have no problems except trying to find an order number on my papers.

BlueStar mentioned the fact that it might be 50 cents a day, so that appealed to me because that’s less than so much a year. And that was a big part of the whole thing, to go with the cheap one. My son hooked it up and activated it, and some of the people called from Maryland to test to see if everything was hooked up great. And everything is working fine so far. My daughter-in-law happened to be standing near the place where it’s hooked up and they called. Once we pushed the button, they called and said “Let us know how you like it.” It was all over in 30 seconds.

I ordered the BlueStar device but I hope I don't have to use it. It's really nice and it makes me feel right. My doctor also told me I probably need one, so I got it.

BlueStar HonorCare is cheaper compared to other device so it's what I got. Also, I'm away from home a lot and having it makes sure that I'm okay especially that I have problem with my legs. They have a plan where I could push the button if I have a problem, even when I'm away from home. But the medical alert they sent me is not working right. They're going to ship me out another one and they said that should I have the same problem with that one, they're going to give me a month free payment. The people at BlueStar were very friendly and understanding. They helped and worked with me. I recommend them highly.

We got BlueStar medical alert device, but we're still testing it out since we've only had it for a few days. The machine was blinking when we first set it up. And then from there, I called a gentleman at BlueStar and we had to reset the actual machine. But he told me that I have to wait for all the little dial tones, and it was like a minute and a half. But when something is to happen with the elderly person and they push their button, the response time needs to be quicker, not a whole minute. That's very critical time, especially for somebody at the age of this person I am taking care of. Also, the way that they have the bracelet automatically clip around the arm is good. But the size of the ornament itself is huge. If they could have a variety of bracelet sizes for the seniors, that would be a good thing.