BlueStar SeniorTech Reviews

I'm on oxygen 24/7 and I have an artificial knee. I fell in my tub before so I thought that it was time to get a life alert. BlueStar HonorCare helps veterans and my father was in the service so I ordered the Ranger product from them. BlueStar's team has been very nice and respectful and they answered any question I had. When my son had a high-grade fever for two days and I couldn't break it, I pushed the button to get him help and the BlueStar team responded really fast. In the hospital, the doctor said that my son is lucky to be alive. He had such a severe infection in his body to have a heart surgery. If it wasn’t for the little button, he wouldn't be here today. BlueStar's product is very good and a lot of people could benefit from it. My son and I did.

BlueStar HonorCare is a good company. I liked what I've seen on TV so I decided to call them. They were friendly and their attitude was fine. And their service is good.

I put my BlueStar on as a necklace and I'm very satisfied with it. I already had one that worked just in the house, so I wanted one that worked outdorrs. When I found out about it I set for it. I tested it and the response time was good. I'd recommend BlueStar to my friends.

An adult person should have some type of alert system. I’m 82 years old and I’m in an adult facility now. Before I signed up for BlueStar, I was driving and shopping on my own without any supervision. My husband was 20 years’ air force and I support the US and I’ve been a member of the VFW for 30 years. BlueStar is veteran-owned and I support the veterans so I got the alert. I’ve had BlueStar less than a year and I love it. It's less expensive. BlueStar is $32 per month but it gives you all the same benefit as the other medical alert systems. I have recommended it to everybody I talk to and when they see the little chain around my neck, I tell them, “Hey. It’s my security.” And I carry a copy of BlueStar flyer and tell them to try it. I’m more than happy with them.

I kept getting sick and then, one time, I had to call the ambulance. They responded but they didn’t respond as quickly as one like the medical alert. I needed an alert when I go somewhere as I don’t want anything happening to me. When I saw BlueStar Veterans on tv, I noticed that they had one that could just mash the button wherever I go, and they would come. BlueStar is a good medical alert system. Although I have not used it yet, I'm satisfied. My wife also said it's good.

My BlueStar’s battery is dead all the time. I've called them and they told me to call for somebody to come and check it but I couldn’t get anybody. I charged it and when I looked, it doesn’t charge. It's been never been right since I got it and I’m dissatisfied. I'm going to get rid of it and call them to make the arrangements.

I'm 80 years old and I live alone, so I wanted it in case of an emergency. Other devices have two pieces: one that you carry around and the speaker. When I'm in the backyard and the speaker is in my home, the thing I carry with me won't do any good. I wanted to have it all together, so I went with BlueStar HonorCare. I've pushed the button by accident many times and they're very fast and nice people. One day, the button was pushed and I didn't even know so I didn't answer. My phone was off and they reached out to my brother, but he was quite a ways from me, so they just called the paramedics. However, before my brother called me, the paramedic was already here. I've been gone through so many different types but this is the fastest so far. I'm very satisfied with it.

I'm thinking about canceling BlueStar because of what happened to me a couple of weeks ago with that button and when I put my seatbelt. I didn't know it had done anything until the firetruck pulled up on my front driveway when I was getting out of my truck. He asked me if anybody was hurt. I told him no one was hurt and I live by myself. He told me that I pressed the button and it sent out a distress call. And so I had to call everybody and tell them. I wouldn't want that to happen again. It was very embarrassing.

We’re a military family and BlueStar HonorCare is a little more economically competitive so we chose to have it for my mother's medical alert device. Their team was fine during testing.

Everybody from BlueStar HonorCare has been very good. When it needs charging and so forth, they call me to me remind me that it’s not operating properly. If my husband puts it on and it’s not charged, they alert us. He’s Alzheimic. At the time, when they called and the lady introduced it, I was trying to get a bracelet. I was supposed to get something, but I did not get it. I thought, "All right." I was very scared and she called right in the nick of time. I’m glad somebody called me at the right time.

I like my BlueStar Ranger medical alert because it works in the car. Their reps have all been courteous and very helpful as well. When I finish charging the device, I call to see if it’s working and BlueStar answers. They want to know if it’s an emergency but I tell them I'm just checking.

I have the BlueStar Ranger which has an SOS button on top of it. I'm in my robe and gown most of the time and I have it in the pocket of my robe. It is convenient. BlueStar adds a little more to my security and that's why I take it to bed with me. I have it right there if I need to push the button.

The BlueStar device is all right, but I have to charge it all the time since the battery keeps going dead on it. Their team walked me through the device and the interaction with them was fine. However, I told them I was going to send the device back if I had any more problems with it. At first, they didn’t want to, but then they said that it would be fine. We had it for over a month. This is the second month and it costs $39 dollars a month. I’m packing it up and about to send the device back to them. I'm dissatisfied with the price and the way the product works since half of the time that it's being worn, it's being charged.

I have hydrocephalus so I get dizzy spells all the time which lead me to fall. I have a brain tumor as well and one day before I had the medical alert device, I fell four times. That’s why I got the BlueStar Ranger medical alert. One time, I fell and I couldn’t get them to react because my medical alert had ran out. I sat on the floor for half an hour before I finally managed to crawl over somewhere and pull myself up. But that was my fault. I wasn't putting the device on the charger right. I would put it in the carrier and the charger and that was it. When I first got it, I wasn't told that I have to put it in there until it vibrates but now I know how to do that.

I’m 87 years old and have diabetes and arthritis in my hands. I had trouble putting batteries in my old life alert device and I couldn’t seem to get through to my provider. When I called them, there was no one in town who could do anything. So I canceled the thing and got BlueStar HonorCare which was a little bit cheaper than some life alerts. Now I got one where somebody would talk to me and they also warn me if it’s getting low. My BlueStar gives me confidence that I can get help in a hurry if I need it.

We purchased a Ranger medical alert from BlueStar HonorCare. We used the button pressing to make sure that it’s working and they called back immediately. The nurse who ordered it talked to BlueStar and they were very helpful. The first device they sent was not right and didn’t work without a house phone. One has to have a landline but we did not have one and the cellphone is the way we have to communicate. However, the whole device now has not been working. I put it on the charger and it’s blinking but we push the button for a test and no one’s calling back. I don’t know what’s going on and I wish someone would call me back.

I have a lot of health issues and I don't want to be alone if I happen to fall from dizziness or weakness, or having a heart attack. I thought of giving BlueStar a try after I saw their commercial on TV, so I ordered a medical alert from them. The representative who I spoke with was nice and courteous. They always get me to test my system before I start using it. Overall, I would tell somebody else about BlueStar. It's like a second protector and makes me feel safe.

My wife needed a medical alert system so we got BlueStar and I know when she'd go walking down the road, she'd mash the button if something goes wrong. Then they could quickly come to check on her. I hit the button once a month to check if it’s still activated. I always test it because I want to make sure it’s still working in case I have to use it for an emergency. And they respond real quick during these tests.

BlueStar HonorCare had sent me a card telling me I had been chosen for a medical alert system. I called to find out what it was all about and everybody who talked to me was nice. I told them that I was not a veteran but I got a son who has been in the Air Force for over 20 years. They told me that I had been approved for a medical alert system and they asked me questions. I also told them that my husband is wheelchair-bound and is at home a lot when I'd be the one around doing bills so I asked if I could put his name on it. They explained to me that they were going to send the papers and I can put people's names on there.

At first, I was not too receptive to the idea of having a medical alert device but I've had a couple of falls and my kids and my husband told me I needed to have one. My husband was a veteran and my daughter works for the VA and BlueStar is a veteran-related thing. I got the Admiral Protect medical alert from them. Their reps are on top of everything and they respond quickly. I dropped the device a couple of times and they responded right away and I really like that. They called a couple of times when I've been switching it out. Then we had some problems since last weekend with the device. They were very patient, kind and helpful. BlueStar is excellent and it's been a great experience.

My knee gave out quite a while back and I see a medical alert as a safety precaution to have with me if I need it. I got BlueStar's Ranger and I tested it the first day I got it. It went pretty smoothly and it didn’t take long for BlueStar to respond. I know if I need them, they’re there and that the unit is working good. I’m satisfied and would recommend them.

A few months before, I had a partial pass out. I had two within a three week period and someone had told me that maybe I need to get an alert system. So it led me to sign up for BlueStar. I got the alert thing that I wear around my neck and it’s always good to have it in case I have an emergency. Sometimes I accidentally hit it and they responded right away. They ask me if there's anything wrong and or if I need any assistance. I know it's working and I tell people at my church about it. I appreciate having BlueStar and knowing that they’re up on their job. I’m very satisfied.

My husband called BlueStar and they gave instructions when the device came and then they tested it with me and that all went fine. When I first got the unit, they asked that I push the button and if there was anything else, my husband took care of it. I have to activate the alarm to make sure it’s working and then they talked over the intercom that’s in my medallion. I have the neck pendant from BlueStar and it hasn’t been working for a week today. I called them last week and spoke to a rep, he listened and he said they were going to send a new unit and I asked if that was going to be overnight like the last time I got one. He said with the holiday, it would probably take two days. I expected it on Saturday and now is Tuesday and I haven’t received it yet, so I was without protection literally for eight days. I was going to call them today, and then when my sister called, I said I’ll just wait to see if she could help me.

The BlueStar HonorCare reps have been nice and courteous to me. I ordered a Ranger from them because of the cost. I have Moyamoya, which is a rare brain disease, and without notice, I can either pass out from it or I get so dizzy and I fall. So, I'm on a walker and I thought that a medical alert would be good for me. I like that BlueStar calls me and reminds me to charge it back up when the device starts getting low.

My 90-year-old sister who had a stroke lived with me and I had taken care of her since 2001. I'm 86 and at that time, I didn’t have a medical alert, but she did and it saved my life. I got up one morning and went to the kitchen and when I turned around, I got dizzy and nauseous and I fell on the floor. My heart rate had gone to 10. The crew came and said I had to go to the hospital. When I got there, the heart doctor put a pacemaker in me. However, the medical alert device that I had wouldn’t protect me out with my pacemaker so I changed to BlueStar.

I'm glad to have BlueStar HonorCare. I wear it all the time and I feel a lot safer with it. I don't wear it at bed time but I have it right next to my bed just in case.

I received a card in the mail from BlueStar and I liked what they had to offer me. It covered everything that I needed by being in the home alone most of the time so I accepted it. I've been using the device, keeping it charged up and I've enjoyed it. I could call for help if I fall, if there was a burglar or whatever assistance I would need. I tested it once after I charged it up and the rep told me to say that I was testing it so they know that I wasn't in trouble. I recommended it to my sister and she was able to get the service. So far, we are very satisfied.

I figured I needed a medical alert device. I've tested my BlueStar when I first got it and the response time was excellent. The reps were excellent as well. I wear the device around my neck and it doesn't bother me.

BlueStar HonorCare sent me a card in the mail, and they were cheaper than other medical alert system providers. However, I'm going to send my medical alert system back because I can’t afford it anymore. Also, I accidentally hit my button one time and then somebody called talking in Spanish, which I can't speak.

We have been searching around for medical alert devices and at one point in time, I had another kind. I didn't like it because it cuts outside the house and I gave it back in. I'm in a stage four kidney failure and anything could happen. I need something where I could get help right away so I tried Admiral Protect and it's been great. However, the device is too sensitive and I can't put it in my purse. Every time it hits something, it calls BlueStar. The device won't clip on the purse because the clip doesn't get along with this purse.

I had a medical alert in my house in Salem but I couldn't have that one because I moved back in to my mother's trailer. I can’t do what I used to do and I don’t recommend anybody to move when they’re 80 years old. I also used the medical alert in Salem when I fell over at the apartment outside and broke my hip in four places and my femur in one. I thought the nursing home was never going to let me out but I pulled through it. I cant use the one I had in Salem so I sent it back then I got a call from there and they sent the device to me. Hopefully, I won't need to use the BlueStar one but it makes me feel a lot more comfortable.

BlueStar called me and the rep was a very sweet lady and she explained everything to me. There was a time when I accidentally landed up against the cabinet and my device went off. They responded very quickly and they were very friendly. I’ve already recommended BlueStar.

One of my daughters happened to see the advertisement that came through the mail and she got BlueStar for me because my wife passed about two months ago and she said I needed it because I was by myself now. I press the button a couple of times to test it. In just about less than a minute they call to find out if there’s anything wrong and then they ask me my address. Also I was told that if I was anywhere in the country, as long as I was in the country, all I have to do is call and they would arrange for someone to come around me. I’m very satisfied with them.

I live alone and I have fallen before. I ordered BlueStar’s Ranger medical alert which has the SOS on the front. I called yesterday to check if it’s still working or what needs to be done, and the response was absolutely great. I think they were busy so they didn’t respond the first time, and I had to do it twice before they finally got back to me. The lady that responded was very friendly. Now I feel more comfortable and I love the company. I’m really satisfied with BlueStar.

I fall all the time and I'm by myself most of the time as my wife isn’t with me 24/7. I like BlueStar HonorCare and the response team lets me know when my battery is low. The experience has been real good.

The lanyard on BlueStar is cheap and I'm afraid of breaking it. The lanyard is attached to it but it's like a little clip that snaps in there. It's my concern so I haven't been using it.

BlueStar HonorCare was cheaper than the one I had. I got their Ranger medical alert device in case of emergency. I want to be protected. People ask me if I'm not afraid to live alone because I live here in the boondocks, in the desert. And it takes me 15 minutes to get to town. When I go shopping, I put the medical alert device in my left pocket. Plus I have an alarm system hanging from my purse. I'm satisfied with BlueStar so far. I am just wondering if they would know where I am if I have to use it and pushed the button.

I fell down and my husband wasn’t there so he wanted me to get BlueStar to make sure that I can get help right away. He’s a veteran so they gave me a better discount when I got it a year ago. Sometimes I don't realize that my battery is low and I like it that they call and tell me. It happened twice out of the whole time I’ve had it and this afternoon, I'm glad they called so I charged it before I left the house. One time, I pushed it but it was because I was charging it. I turned around, touched it and pressed the thing. They called me right away and woke me up early in the morning and I told them I'm okay. My husband likes them because they called right away and he was impressed with it. BlueStar HonorCare is good and it works. If anything happens, I know that somebody’s going to help me right away. It was a very satisfying experience and I would recommend it to all my family and friends.

BlueStar cares about veterans like me. I fell in my apartment one night and it took a while for medical to get here. So I decided to get an alert device in case I ever fell again and I could just press the button. I've always had good interactions with the reps at BlueStar. They always call when I need to charge up my Ranger medical alert device.

I have a lot of health and heart problems. I've had open heart surgery and I've been weak. I thought it'd be neat to have a medical alert device in case I had problems and to be able to have something right here with me that I can push and make help come. I have BlueStar and I'm glad I got it but for a while I had a hard time getting it hooked up. The last time I checked though, it was working. Also, I've talked to a couple of people from BlueStar and they've been very nice.

BlueStar HonorCare's medical alert device is very valuable to me due to my medical condition. I looked at a couple of descriptions of other devices and BlueStar had the best value. It's conducive to use, not cumbersome and it's very small so that I can carry it around if I choose. It’s not obtrusive. It also has a microphone, a speaker and a locating device in it. Other devices' size and features were obstacles towards successful use. BlueStar's reps are also attentive to provide service. My device got disconnected from its power source and I got a call from them saying that they weren't getting a registered connection so, I reattached it. And then another time, they called me to check up on its functionality. BlueStar HonorCare is a quality product.

I’ve had BlueStar because of my medical condition. I've been shot in the left leg in the '60s and I was in a helicopter crash in the '80s when I was back in the army. I had 21 broken bones and joints and got an artificial hip. I've got steel rods in my legs then to my knee. I also lost part of my right foot which really affects my balance. I contacted BlueStar for they had a little blurb about protecting oneself to make sure that you can get help if you fall and need it.

I have a problem falling, so I wanted a medical alert device in case my personal care assistant isn’t with me. I ordered Admiral Protect instead of going into Life Alert even though they were both about the same price. I’ve got a necklace that I wear when I’m around the house. One day, I hit the button and it came on. The BlueStar team then went through setting it up. They were knowledgeable, friendly and helpful. They said that if I had any questions, just give them a call or push the button. BlueStar has been a decent company and I would recommend them.

My balance isn't as great as it always was and I live on my own this time so I looked at all medical alert devices and decided to go with BlueStar. I have the Sentry product but I put it on hold for a while since I had people staying here and so I wasn't alone. In about two weeks time, I'll go back to their service. I talked to the BlueStar team when I put my medical device on hold. However, they didn't put it on hold for a couple months as I still got bills for it. I called them back about the charges and they said that when I rejoin with them, I would have two months free service.

I live alone and I had been in the hospital for nine months until I needed to have something in case something happens. I had filled out a thing with Publishers Clearing House and then BlueStar called me. They have the GPS function so I went with them. Their response time when I tested the button wasn’t really fast and it took a while for them to connect me to an operator. Very recently, I had a seizure on a Sunday, and I have no idea how long it took for them to send help. I was not conscious so I don't remember getting to the hospital. But they were really good at contacting my children and letting them know that my alarm has gone off. If I hadn't used that medical alert device from BlueStar, I believe I wouldn't have made it.

We ordered Ranger because of its ease of use. We’ve had to use it a couple of times and BlueStar has been responsive. However, there has been an initial mix-up about who to contact.

My son thought I should have a medical alert device since I'm going up in age. I'm also a diabetic and my sugar is erratic. And so I got one from BlueStar HonorCare. Their people always send messages on my iPad and computer and they call me if I forget to test my device. I am well satisfied with them. They're very efficient and polite. They know what they're doing.

I was having really bad dizzy spells and I live alone so I looked around for a medical alert device. I looked for BlueStar HonorCare online and thought it would be a good fit. I also have a lot of relatives who are in the military so I got a military discount. They had really good sales and I really liked their device. I had one false alarm because the cat stepped on the button and the BlueStar team was wonderful.

My son has a program to sell BlueStar HonorCare's medical alert devices and I’m one of his clients. My interaction with their team was fine and very good. Overall, they've been excellent and better than expected. I am very satisfied and hopefully, I don't have to use it. But if I do, I know where to turn.

I live alone and got a BlueStar HonorCare medical device. My interaction with their team was great. They were friendly and professional.

I have cancer and my daughter was worried about me and wanted me to have BlueStar HonorCare. But I've stopped it and I would not go with them. They had billed me for two months and they won’t give me a refund on half of it. I’m on a fixed income so that really ticked me off. The second time I tried to stop it, they said they couldn’t do it. I didn’t appreciate not being able to get my money back when it was their mistake.

I have diabetes and I also had a heart bypass back in 2011. I put a request online with my info and BlueStar HonorCare called and told me how much the Ranger medical alert device was. I have benefits because my dad was in the military so I went ahead and paid the full year on it. I used to get a call every day but now it’s once a week. They call me and see how I'm doing and it’s been going great with that. I'm very happy with the company, the people, the friendliness and the caring of the clientele that BlueStar HonorCare has.

I have Parkinson's so I got a medical alert device. BlueStar offered more than the other services did. The other ones have a fine print. Plus the fact it's connected to the military makes me feel good. Both my parents were army officers and probably spent 21 years in the army. What I have looks like a little teardrop pendant, which had gone off a few times but it wasn't intended to. My height is just right that if I would lean against my dryer or washing machine to put stuff in, it goes off without me being aware of it. Their customer representatives were caring and helpful. I felt kind of foolish the first time, but the person who called was wonderful. It has happened three times so now, I just swing it around to my backside.

I have three forms of arthritis, and they have known to lock up and I’ve fallen. BlueStar HonorCare's medical alert system is great. They are always on call and anytime I need them, it's right there. Plus, they're always willing to help anybody and everybody. I would tell a friend about them.

I have a pendant medical alert device from BlueStar HonorCare for four months now. In case I fall, I have a way of calling 911 earlier. I feel more at ease knowing that I have the device with me. I had another pendant and also a wrist device from another alert system provider but I like the BlueStar HonorCare better. They’re topnotch, lighter and shaped better.

My knees give out on me and I fall a lot so I got BlueStar. There’s nobody here but me and if I’m not near a phone, I can’t call 911. I had one instance where the device accidentally went off because a lot of times, I’d drop the button due to having Parkinson’s. I’d grab it and I’d think I got it, and I didn’t. It’s supposed to call right away because that’s considered a fall, but they never called. Since that incident, it’s been all right. I fell out in the yard, the police came, the ambulance picked me up and I was okay. I also fell at the gas station and the ambulance came. At other times, BlueStar has been responsive and the people there were very polite and very nice. My son lives out in the street but he, as well as the neighbors, is always coming up here, checking on me. He tells me to wear my button but I tell him to get out of here because I know and I’m not stupid. I’m glad that I got BlueStar and I thank the Lord I got one.

I have Parkinson’s and I get nervous at times. I also got some other issues going on and I want to be covered just in case I need somebody. I had a chance to talk to a person from BlueStar HonorCare and it seemed that they are easier to talk to. Their rep was very well-mannered and he didn’t push me. He listened to me and it felt that he was more interested in helping me. Unlike BlueStar, a lot of other companies would call to sell their product and try to push it over on you. And you would try to talk but they would just keep on talking and won’t listen to you. They just want you to buy their product and leave them alone.

My children got Bluestar for me. I set it off by accident twice and they called to see if I was okay. Once, I wore it to bed and I must have laid on it so now I take it out and set it by my pillow. But then, I put it on before I get up. The other time, I had it on under a sweatshirt. I was wiping off my cupboard and on the big counter, I must have leaned over too far. To my surprise, they called me to see if I was okay. Otherwise, it’s fine.

I live by myself and I have quite a few health issues that are not getting any better. I got the BlueStar device, and I like that I could carry it anywhere I go. I wear it around my neck, however, it feels so bulky and heavy. I was thinking about returning it because I’m at home and someone’s with me all the time. But then, if I go on a short trip, it might become useful. It's a good deal because it has not only served its purpose at home but if you’re away too. But they didn't check more often to make sure the machine was properly working since I had used it. They should check at least once a month to make sure their product is of use.

BlueStar's advertisement convinced me to get a medical alert system, and I needed one. I have a low blood pressure problem. It was my family who got and paid for BlueStar for me. The first day I had it, I tested it and they were supposed to call everybody, tell them it was a test and cancel my call. However, ten minutes later, the cops were here, asking all kinds of questions. It was quite embarrassing. All kinds of people started calling too and I've been afraid to test it since. I was considering that I'll give it another test but I want to call them first and let them know I'm going to do a test. They really should check in calling out their tests and get it together a little better on that.

BlueStar called every so often to find out if I was okay. One time when my daughter and I were in Wal-Mart and my grandson pushed the SOS button, I got a call from them and I said, "No, my grandson might have pushed the button. I'm okay." There were also a couple of times where my device is sitting on the dresser and I was watching TV and all of a sudden I heard a ringing and someone talking through the device. They were asking for somebody. When I called BlueStar, they said that they would take care of it. Apparently, somebody by mistake got into that number but BlueStar took care of it right away. They're wonderful and I'd recommend them to everyone that needed the device to help them because they were right on the spot. However, I no longer have BlueStar. I cancelled the program and sent them back the device because I moved and started living with my daughter.

I'm on oxygen and I've been in meds for 4 months now. I just recently acquired a scooter so I got the medical alert device. I take my BlueStar device with me whenever I leave and if the battery runs low they'll call and let me know. It’s an excellent device for older people like myself to have and I would advise all that needed it to acquire one.

My parents live here with me and I wanted them to have a little extra something so we ordered a medical alert device. We chose BlueStar HonorCare since it's veteran owned and operated. So far, they've been fine.

I love BlueStar with all my heart because they are there for you. They help veterans and their children. My father was a veteran and I have four brothers who were in the military, so I know that they are good. I take my device wherever I go and I have a list of family members on there. If anything happens to me, I will push the button and they'll get in touch with my family. They're very nice. When one of my grandchildren would knock off the device from the charger, they would call me and let me know that my batteries are running low. I recommend it to anybody that's been in the military. They go beyond the call of duty. When they tell you they're going to do something, they do it.

I'm an amputee and I fall a whole bunch of times. I'm also a diabetic and I would pass out along with having some diabetic issues. I definitely needed a medical alert device and BlueStar's was cheaper than anybody else. They were also friendly and knowledgeable. When I had to use it, they told me that they were calling somebody and it wasn’t long until somebody was here. Then I knew it really worked. They've been caring and trustworthy. I feel more secure when I'm left alone and right at home.

I’ve had BlueStar Veterans for a while. I had a different one before that and BlueStar seemed more prompt. They are also courteous and very caring. Even when I accidentally pushed the button, they responded to me. But the biggest reason why I got BlueStar is that I needed it because of the veterans. Also, I got it for the fact that there’s always somebody on the other end. I had knee surgery and I was having a lot of problems walking and with my balance. I live in an RV park and we use a shower in the building. And so, a lot of times, I wear my device and I like it because it’s waterproof for one thing and it’s like having my buddy with me.

I had two back surgeries in 2015 and I fell. I had to call 911 and it took everyone to get here. But with the BlueStar, all I do is press the button and I'm quite sure they will respond real quick. I am also a diabetic and I'm getting ready to go through knee surgery within the next couple of months. So, it’s going to really come in handy. It’s very easy to use, efficient and reliable. My daughter was a marine so I got the BlueStar and I’ve been very satisfied with my experience.

I had fallen and I broke my ankles and then the next time, I broke my knees. Somebody heard about it and they emailed me about Bluestar. I trust the brand and Bluestar is an honorable system. I've spoken to one of the gentlemen from Bluestar several times. They were very courteous, very sleek and I felt very comfortable with them.

I had a different brand before and it didn't work out of the house but my Bluestar does and I can travel with it. I called their reps once because I felt that I wasn't able to get myself up. I would recommend them to a friend.

BlueStar HonorCare had the cheapest medical alert system. Their team are nice and congenial people.

I had to call 911 a couple times and I didn’t have a device, and it was something that shocked me. I called up BlueStar and the price was right. They were also friendly and very nice. They would answer any questions and take care of any problems I might have.

My son works for BlueStar and he recommended the device to me and he got it for my sister, too. The two of us have it though she has a different type, it gives us a sense of security. I'm 81 and I have a hard time with my balance and I lose it easily. During the day I'm by myself so I wanted it for that reason. I was home the other Sunday and I had just come out of the bathroom. I came back into the bedroom and there was nothing for me to stumble over or fall over. The next thing I know, I was sitting on the floor, just plopped down. I didn't break my fall and I wasn't aware I was going to fall. I ended up on the floor and I didn't have my device on. It was on a bed stand table. When my son found out, he got upset with me because I didn't have it on.

I’m 88 years old and by myself. My daughter got BlueStar Veterans for me and it is around my neck. It makes me feel more comfortable and secure.

I live alone in an apartment and have a number of health problems. I had an open heart surgery in December 2005 and bypass operation the year after it. I also have diabetes such that my legs are somewhat dark and I have the tingling and the pain in the toes a little bit. I have some numbness in my hands, in my jaws, in my neck and my throat and jaws swell a little bit. I have a problem with breathing at times, too. I used to have a medical alert with a cellphone then it was gone. I can’t get out and do much anymore.

I got the BlueStar medical alert device through the mail and I liked it. I can wear BlueStar anywhere except for swimming. My mother has an alert system and she can wear hers all over but it’s only effective inside the house. It doesn't respond to her if she falls outside, and I didn't want that. I love BlueStar because I have the freedom to move around not only in my home but wherever and if I fall or faint they can find me and send any help. Also, it’s a veteran-owned company.

I got a medical alert device from BlueStar HonorCare. It's a fob I wear around the neck where I can mash the button. However, if I wear it and lean over and reach across to get something, I can accidentally engage the button. It's good and bad because BlueStar will respond or call and say, "Are you having an emergency?" but that's an acceptable annoyance. Also, each one of these devices apparently has a unique phone number and the people that don't have anything better to do randomly pick numbers and call for robo-calling or misdials the number. BlueStar HonorCare needs to work their technology to block all incoming calls except the call that originates from their base. There was also this one time when I accidentally set the device off and 15 minutes later, somebody called me back, which in my opinion was too much of a delay. But even so, they were quick.

BlueStar's price seemed good and the product seemed to be what I was looking for. They also have a good program but I have cancelled with them. I found one that was about half of the price and doing the exact same thing. I'm 73 and on a fixed income, so I have to watch all of those things. I felt that I should go ahead with the cheaper ones since it would give me the same service. But I had a very good experience with BlueStar and I have recommended them to several friends.

Bluestar has been great and I highly recommend them. They're veterans and they've served us. They continue to help us and using them is a way of paying them back. Plus they gave us a good deal. My husband Bob carries the device on him. He has senile dementia, and I'm not sure how much the device is going to help us because he forgets that he wears that button. If he gets lost, I'm worried that he's not going to remember to punch that button. Though Bob hasn't needed to push the button. We've been forgetting to check in and have the system checked, but we'll start doing that now. Overall Bluestar has been very helpful and respectful. They've given us good information with the service.

I looked around and tried to find something inexpensive for security, and I had seen BlueStar on television. When I saw the button on their device, it was what I liked. It was also cheaper than AT&T as BlueStar was $32 which I felt good about. Also, I knew what BlueStar was doing for veterans so I bought the device from them. The interactions with their team were fine. Somebody called me once as they wanted the device activated. They said that I needed to charge my button and I told them I would do that as soon as I can. I'm having a fantastic time with my medical alert device and I feel very secure with it. When I go places, I don't feel afraid. If anything would happen to me, I have it around my neck and I can get to it, so it's a very good thing. Overall, having BlueStar was a very good way of doing two things in one - having a security button and having a contribution to the veterans.

I have atrial fibrillation and I was afraid of falling. I had an alert device before and it wasn’t as small as my BlueStar service button. It was a little bit big but it was all right. I had a place for it and I never had to charge it. And the least little touch on it, they were on there. But it didn’t have the GPS system so I made the switch. I thought I would like the GPS system that BlueStar had. But they didn’t tell me that it had to be charged when I first ordered it. I didn’t like that it had to be charged every four to six days because what if I needed it during the time that it was being charged?

I'm pretty well getting in the age limit so having the medical alert device would've been good. I thought I knew how my body is but, in a way, I don't 'cause sometimes I fall for no reason. I saw the BlueStar HonorCare advertisement on the television and after that, I gave them a call. They ran it down and it sounded very interesting. The next thing I knew, I was doing the paperwork over the phone and when I received it, I was wowed. I liked their services but I had to send it back 'cause I couldn’t afford it at that time, although they told me to give them a call back when things change.

I’ve had other medical alert systems in the past. But I'm getting up in the ages and I've been having a few problems off and on. In the small towns here in Texas, they got one doctor in town and one hospital. That hospital look you over, charge you a fortune, then tell you to go to El Paso, which is about 100 miles away. That's reason I got a new medical alert system. BlueStar has been pretty good, so far. The only problem I've had with it is the battery. The charge goes downhill fast. Also, I read the advertisements and it said that they will daily check with you but nobody has called me or sounded the alarm. But every now and then, I punch the button to make sure it still works and they respond in a minute or so.

A medical alert device would be good for me in case I fall. BlueStar HonorCare called me and told me what I needed to do. They sent the device to me last July and it's been okay. They call me when the battery is low and if anything has happened. However, I travel and I don't know how far the range the device could reach and if it will work if I'm not within my area. Still, BlueStar has been good so far.

I’m disabled, my wife works, and my son is in school. I am by myself during the day and my wife thought it would be better if I had a medical alert device. I had fallen quite a few times in the past and she wanted something that would keep me protected. If I fall again and I can’t get to a phone, I can just push the button. I had been comparing devices and found that BlueStar offers everything that Life Alert has except BlueStar is cheaper.

I was living in my suite and my daughter and my grandchildren were living in the main house. The first incident was when I fell out of the bathtub and naturally, I couldn’t get help so I got dried and dressed. Then I went to the main house but that wasn’t very good. Then there was a second incident. I take quite a bit of medication along with vitamins and I picked out a handful but this one particular time, a couple of them got stuck in my throat and I couldn't breathe.

I got a BlueStar for safety. I ride an old-fashioned scooter on the street and I would be able to push the device if I get into an accident. Overall, it's good and works fine.

I'm 72 years old and have had heart surgery. Both my knees are bad and they give away real easy on me. I fell numerous times before too and had ended up in the hospital from falling two times. That is why I needed a medical alert device. I ordered the BlueStar Ranger because I like the price. It was less than most devices which cost a dollar a day. This is less than a dollar a day and so far, it’s been alright. I had no problem setting it up initially. When I lost my debit card, it would’ve been okay because they can then take the amount off of it if they have to. But they weren’t able to take a payment out of me.

I live by myself and anything can happen and so I got a medical alert device. Since getting my Bluestar device, I know that if something happens, I can press the button. I put it around my neck and sometimes I'm scared that I might press the button by accident. I did it one time and the BlueStar team was responsive.

I have COPD, asthma, high blood pressure, I’m a diabetic and I was staying by myself so I needed a medical alert device. BlueStar was helping the military and I have a cousin there making a career out of the Navy so I went with them. I explained to them that I couldn’t pay the high price they first brought to me and they dropped it down to $20 a month. They even sent me some coupons for restaurant.com and a card with $20 on it to use if I needed to buy anything from the store for personal needs.

My ankles go out on me and I trip easily. I also have problems with my legs sometimes. They cramp up with a step, and I fall. I wanted a medical alert service in case I was by myself. However, I don't keep it around my neck because it really dangles around while on me. So I try to keep it close by where I can get to it. I carry it in my purse or in my car if I'm going anywhere. BlueStar's supposed to have a GPS in. If I really need them for emergencies, they'd be able to find me and get me to the doctor.

I didn't come across a hard sell with BlueStar. It was humble and I appreciated that. I compared them to another company who had some gimmicks off of the computer that tried to sell me maintenance for the computer. They don't listen and just talked right over me, which BlueStar didn't do. I tested the medical alert device when I first got it. I didn't wear it quite often. And then, I noticed that it wasn't blinking anymore, so I plugged it back in and left it there. That has been a week ago and I unplugged the device so I'm not overcharging it. It's a necklace but it's under my shirt and people would have to be looking really carefully to see it. It also advertises that I live alone which is scary. Although I have two dogs, if somebody broke in, it wouldn't give a lot of defense. Advertising also says it is waterproof. But I'm quite unhappy 'cause I'm not sure if I can put it on suspend for a while.

I got the BlueStar Ranger and it works. I tried it to make sure they can hear me. When I pushed the button to see if they would respond it took them a while. But I might not have pushed the button right or long enough so I had to push it again. Every time my battery goes down they call me. When they ring the device it scares me to death when I'm here by myself. I have to charge the battery every day or every other day. So I've called them about the battery and it's when the rep started telling me what to do. He said, "Leave it on overnight." And I said, "I did, and half the day too to keep it going." But usually two days is the most it will ever hold the battery.

I am 66 years old and live alone. My son's getting married, so he moved out. I'm also a heart and dialysis patient. I thought I needed something, and with all the flooding that's going on in Houston, I'm glad to have BlueStar's device. Some of the other medical alert services seemed to have a lot of junk with them but the ones from BlueStar HonorCare have a very simple program and they have something that hangs around the neck. I can take the device to the shower or wherever I want to go, and I'm glad to have it. I've tested the button and the reps have been very nice. They’re doing a good job just the way they are. I feel comfortable having the BlueStar device and that's probably peace of mind.

The history of the company itself appealed to me so I got BlueStar HonorCare. I've had good interactions with the individuals there at BlueStar. They've been very kind and very nice. I'm thrilled with the service that I've received on it. The device is easy to wear and comfortable to carry. It goes off on a dime if I were to need it and there's always somebody on the other end of the line. I've made mistakes with it since it's new to me but I've enjoyed it and I have nothing but good things to say about it. I have a lot more peace of mind since having it. I know I've got help right there. The BlueStar people need to keep doing what they're doing because they're doing a good job. I plan on recommending them to my sister because she needs the same system.

I was looking for a cheaper medical alert system online and BlueStar came up. I was married to a veteran so they put me through and I got the Ranger. I could go anywhere with the GPS and everything is good so far. I've had a few glitches where I fell and then I pushed the button and nothing happened. But then I realized when I called them that it has to vibrate before they connect to it and now I know I have to press and hold. But that was the only difficulty I had with them. It's a good service. My partner passed away so I am now alone and it's giving me more security. The experience was perfect and smooth.

I needed something to wear while my daughter was gone to work, and she decided on BlueStar. A first, it wasn't so good. But then they found out I couldn't hear them. They adjusted it, so then, they were able to hear me, and I was able to hear them. The device is okay. I just keep bumping it on stuff because it has a long chain and I'm so short.

I’m 75 years old and I’m diabetic. I chose BlueStar to help the veterans but I have tested my button and the response wasn’t very fast. I could call 911 myself and get help way faster. Also, I can’t sleep with it around my neck and the battery stays low all the time because I forget to charge it. They should put a red light on it when it needs to be charged because the green and blue lights take turns flashing and I don't know which one is telling me to charge it. But overall, if I know a friend needs an emergency button, I would recommend BlueStar.

I get dizzy a lot and fall around and I grab the first stuff that I can hang on to. And when my son leaves, sometimes he’s gone overnight and so he didn’t want me to be by myself. We also just moved to this area, and we don’t know anybody around here. The closest person we know lives seven miles away. We got my device from BlueStar. They were veteran connected and I’m glad of that because my father was in the Second World War, and we’re great to respect our troops. I’d rather be with a company that faced that way. I’m not alone very much, but when I am, I feel safe that I have my BlueStar device. The BlueStar team was great. When I pushed the button, their response was instant. I would highly recommend them.

I was experiencing a lot of vertigo so I ordered the Ranger medical alert device from BlueStar. The doctors told me that it would be the best medical alert. If I'm by myself and something happens to me, all I have to do is click on the button and they would be right on my door. I also thought that the BlueStar medical alert device was covered by Medicaid and Medicare so I chose them. However, I didn't like their medical alert device. Every time I was putting the device on, I was getting phone calls from people who would ask to speak to someone else like it was a regular cell phone. I told them that they're calling a medical alert device which they thought was a phone number. So I called BlueStar about that and they said that they'll get it fixed.

I’ve been needing an SOS button for a while because of my falls and due to medication. I found BlueStar, got my first one from them, and so far, I’m doing good. Their reps have been wonderful and are concerned. I’ve been keeping the button tested and they act so quick. The battery life is good but the charger wears out really quick so I’m using my other charger for it. I have the necklace and it's pretty heavy. It is getting in my way when I try to sleep and I’d rather have it as a bracelet.

I looked up BlueStar HonorCare on the internet. I needed it and I was hoping this medical alert system would do some good for me. However, it didn’t. I had the Ranger and I pushed it a few times, but it didn’t work that much. I did not like it as it always kept messing up on me. Every time I called, it just stayed on and beeped. I talked to the BlueStar team and told them that I wanted to order something else. But they said I’d have to stick to the Ranger. I didn’t have a use for it anymore, so I sent it back. Also, BlueStar took money from me in August the 2nd and then the 16th. They said they wouldn’t refund my money back. I called my card about it, but the money never came back on my card at all. My daughter also called, still, the money did not come back. My overall experience with BlueStar was fair, although I was very dissatisfied with them.

There are things that are not right with my body and I had a lot of falls. But I like to go places and to do things. I don't want to be stuck at home, 200 feet from my building. I want to be able to get my wheelchair and wheel wherever. I had three other medical alert devices but I got the Admiral Protect medical alert from BlueStar because of the GPS. But it's not working. I had to go to the emergency room twice and the device did not work in either time. I had to rely on my sister to call EMS. I want to send it back and not have it billed anymore. I truly would like to have my debit card reimbursed for these months that I could not use it. We also talked to somebody to see if they could plug the device in a different spot and my sister tried to get it to go where it needed. I didn't have anybody follow through with that though. I'm dissatisfied with my experience with BlueStar overall.

My son wanted me to get the BlueStar a long, long time ago. I’m 77 and I had some falls and I resisted it because I thought I was always able to get up. But on February 7, I fell and had a bad compound fracture on my leg. So when I got home from the rehab center, he got it for me. It’s a little black one that hangs on my neck. I haven’t had to use it though but I leaned against it one time and activated it by mistake, and they answered within a minute which is a good response time. They were very accommodating and I was satisfied with calling the number that was on the literature. So, I’ve had a good experience.

I had a medical alert system and I wanted to try something else so I chose BlueStar Veterans next. I needed a device because I stay by myself and I couldn’t control my balance and my kids had to come over and get me above the floor. I have tested it and I love their response. Also, the device is small and doesn’t take up any room in the house. I just love it and I enjoy using it.

I have cancer and have passed out in the shower before so I decided to get a medical alert device. BlueStar was the first one that popped up. It works for me and I test it every month to make sure it's working. I don't wear it because if I'm out, that means I'm fine. I keep the device by my bed. If there's a problem where I can't get a hold of somebody right away, the device is there. I'm totally happy with the BlueStar device.

I live by myself and I have 18 different medications. I have diabetes, hypertension, heart disease, asthma and COPD. BlueStar have better prices than others. It is a preventative life care that if I walk out and I pass out all of a sudden, I could just call for help. I have the one that has GPS and it’s good all over. I’m about to take a trip in September to Southern California and I’d probably take it along with me.

I’m getting up in age and I’ve been having dizzy spells which make me lose my balance easily, so, I got a medical alert device. I had another medical alert provider a long time ago, but it was too expensive so I let it go back. I checked BlueStar out because of the price and then I talked to them. It actually has done more than the medical alert does. When I ordered, the guy I talked to was really nice and answered a lot of my questions. The BlueStar Ranger is a very good product. I like that when I’m out somewhere or if I’m by myself and got lost, which I have a habit of doing, that I can get help. The overall experience with them was awesome.

I'm diabetic so I need a medical alert device and the one I had before BlueStar cost me too much so I got one from them. When I fell, I talked to the BlueStar team and they’re friendly and helpful. They have great response and service.

I had two very serious incidents in the past and I made it out okay. I’m alive and kicking, but I decided after that I better get a medical alert. I’ve had BlueStar for three months now, and it's not working the way it should. After the initial test everything was fine, but for some reason, it didn’t work anymore, and now it’s still not working, and I just had to put it to the side. I told BlueStar that I’m glad to pay them. And they said, “No, you’re good with us. You paid us three months in advance.” I then told them that I haven’t had the service of it, so I’m hoping to get a little bit of credit. They said, “Well, we’ll see what we can do.” And that’s the last I heard of that. I like the whole philosophy behind helping vets immediately, but they just need to get the medical alert device working first.

I have a bad habit of accidentally aggravating the Jitterbug phone. It works good and it’s still my cell phone but I wanted a backup in the event that my internet is not working. I saw BlueStar at the supply store and I thought it would be an alternative to using my smartphone and they both can find my location. Plus, it is small and I can wear it around my neck. But I fell down more than once and it did not know that. I would hit the button accidentally and they would respond quickly, but other times, I would try to get a hold of them and they wouldn’t respond at all. I called the paperwork guy on the telephone because when I mashed the button on the unit itself I wouldn’t get a response. BlueStar is not worth the money so I cancelled it.

My fiancée researched on BlueStar Veterans and believed that the Admiral Protect was the best fit for our needs at the time. I've had two spinal cord surgeries, which left me as a paraplegic and I can't walk. So if my fiancée has to go out to her own doctor's appointment, to the grocery store or whatnot I'm home alone. We thought that was best that we have something like that. The BlueStar team brought it and showed us how to use it. We tested the device and they were here in just a couple of minutes. Everybody was just great -- they were friendly. And when the ambulance people responded they were also very friendly as well. So far we've been absolutely very happy with it. The equipment works well. I was very satisfied.

My son signed me up with BlueStar a year ago, and at that time it was a huge albatross around my neck so I didn’t use it for the whole year. Then we started up again this year with a smaller one which is better. I live alone and I’m getting old. Having it is certainly a safety blanket. They call me when my battery's low and everyone has been pleasant. My only problem is I don’t know when it’s going to have a low battery. There’s a green and a blue light and I can’t tell which is which. We solved the issue on low battery by plugging it in a different outlet, but I have no idea how often I’m supposed to plug it in.

I've been falling a lot over the last few years and I fell just before I took the BlueStar HonorCare device. I have a cellphone and I always try to make sure I keep it where I could call someone but I decided it might be best that I also have the device. BlueStar can provide their service without a landline and I like that it's supported by the veterans because my husband was one. I also liked their price. I tested the button when I first got it and the response was almost immediate. When I forget to charge the device, BlueStar calls me right away. Then I moved into a senior living facility where I have my meals, cafeteria and my apartment cleaned so I don't feel I need it very much. But I wear it when I'm out of the apartment.

I'm by myself all the time and I fell a couple of times. I also have a lot of health issues so it was getting scary for me to be by myself. My daughter's got her children in a service and she's the one who did everything to get me a medical alert device from BlueStar. I've tested the button and I liked their response. They explained everything to me and whoever answered was concerned if I needed help and wanted to know what was going on.

I am an amputee and I usually drive by myself to purchase things. When I was looking to get a medical alert system, BlueStar HonorCare came on TV. I liked what I heard, so I got it. BlueStar was also the cheapest. $32 is like $1 a day. So, that’s not bad at all. When I’ve pressed my button to let them know that I went to a different state, their rep came on immediately. But I don’t know how to turn it up so I can hear without straining my ears. I keep the button with me all the time. If an accident happens while I’m driving, my phone will fall down, but the BlueStar doesn't as I keep hanging on my rear-view mirror. I’m trying to get my brother to get BlueStar, too. He’s also an amputee and he drives.

It appears that the device works well except that I am confused. I don't go very far from my sleeper chair most of the time. So, I've been leaving it in its charger pad, and every now and then, the phone rings on it. I'm assuming that BlueStar is calling because I'm sending them a signal that they're not used to getting but at least I know it works. The only other thing is that I've had a couple of people who tried to get in touch with me quite a bit and weren't able to get through. I wonder if the device automatically attaches under my phone line wirelessly when I plug it in or if they had a separate line that goes out to everybody.

I live by myself and I fall quite sometimes. I’ve seen the BlueStar on TV and I liked the commercial, I liked the man that did it and they also explained it in details. And so I decided to get one since I need it in case when I don't get up right, I get to call somebody. I got the Ranger and I’m wearing it around my neck. Everything's fine with it. If I needed it, I know it's there.

I'm 78 and I've had a couple of times when my legs gave out. I would slowly go to the ground and then I couldn't get up. My daughter bought the BlueStar for me and my experience with it has been fine.

I had a TIA, which is a mini stroke, and I've fallen down and broken my arm. I also had a gastric bleeding that I just got out of the hospital with. All those things happened that if I was alone, I wouldn't have any help unless I had something. Blue Star HonorCare was available at the time and I signed up with them. I have tested the emergency button and their response was good but I haven't used it yet.

I had fallen and broken my arm when I was in the yard so I realized I needed something to wear when I'm out. Now I have the medical alert device that goes around my neck from BlueStar HonorCare and I got it because it's usable outside in either way. I've enjoyed it very much. I wear it all the time and not worry about it.

BlueStar Veterans called me. They were more reliable than the other company I had plus it was cheaper. My experiences with BlueStar have all been positive and I like their reliability.

I fell in the garage and I had a stroke before. I shut the lights off and I was in a blackout. When I got in the house and I got disoriented. The rep from BlueStar called and assured me. I also liked what I heard about BlueStar and the way I was treated. I was impressed with the service. I've got both the medical alert devices that go around the neck and go on the wrist. I wear the one around the neck more and it's hooked to my clothes. However, that one goes off more and I have trouble with it all the time, but I'd rather have it work than not work if I get to have a situation. The response time is very quick. My experience with BlueStar has been great and the biggest part is the people.

BlueStar offers a discount to veterans so I ordered the medical alert for my father. He lives alone and it’s a good thing to have. When I talked to the BlueStar team on the phone, they have been very helpful.

I have fallen several times so I got a medical alert device. BlueStar sounded good and I have veterans in my family. When it would go off, the BlueStar team would call to make sure everything’s all right. However, I’m supposed to be sending the device back but I had been sick and I wanted to make sure that the device was put in the right box. The device is too big and bulky, and then the string that goes around my neck and the one to clip it on popped. Also, if I put the device in my purse because of the clip breaking, it would go off when I set my purse down too hard. It’s not a loud alert but somebody would usually call me. It made it seem like I had fallen down.

My legs don’t work well when I’m standing a lot. And when I am alone in the house, I can trip, bang my head and fall and something could happen. I was watching the “I fell and I can’t get up” commercial on TV all the time. So I went online and looked at different types of lifeline and BlueStar was on the list. I looked at the list and read all of it and they were number four. But what attracted me was the fact that they had Veterans and I am a vet. Then I talked to my wife and said that I’m gonna get one and she was happy that I was. So I purchased the help button that hangs around the neck. It's a black unit with the button in the middle.

Someone named Brian from BlueStar kept calling me and wouldn’t stop so I bought the medical alert device. My mother is always complaining and I wanted to make sure that she’s okay in her house. She dropped the device one time and BlueStar is on point. They called her to ask if she fell. It's cool and I'm very satisfied.

My husband has been falling when he was by himself and I was afraid he’d get really hurt and need somebody so I got the BlueStar button. The customer service called when the device has been low on battery and needed to be charged. Then there were a couple of times that my husband had pushed it and they asked if my husband was all right but luckily he just accidentally hit it or our puppy jumped up on him and pushed the button. They’ve been very helpful with everything when I talked to them.

I have a lot of medical issues and I wanted something that, at the press of a button, would know exactly what the problem was and could get me the help I needed. With 911, you call them but they don’t know what's going on and they send urgent care. With BlueStar HonorCare, their team has been very helpful. They’ve been very easygoing as far as setting up the machine and getting all the information. I had trouble with it once and when I notified the team, they were able to talk me through resetting it and getting it going again. They were also able to direct me to a Medical Arts place where they showed me how to use it better. The product is unique and I've been very satisfied.

I bought a BlueStar HonorCare medical alert device with a voice and if I fell or had a problem I can get assistance. But I had problems with the customer service. I had to explain something three different times. I thought I explained to her what I needed but she talked back and kept being rude to me. I was either getting my payment in or I have a cancellation or an upgrade done and she said, "Well you need to do this and you need to do that." So I said I'll just send the product back. I don't need to deal with people like that.

I had heard very good things about BlueStar and I knew that getting it was imperative because we're in our 80's. Also, I don't want to threaten my husband in any way and keep his control so he can be saved if anything were to happen, and I figured that getting an alert device was the best way to go. The rep was very helpful. He checked to see if I was getting a reception. Overall I'm very pleased with the way the system works and I feel safe that way.

I've been thinking about having a medical alert device because of the amount of times I'd fallen and my friend starts moving out, so I will be alone in my house, and for some reason, BlueStar struck me. I like the extra protection there and I wear it even though I'm not going to be alone. If I get in a car crash, my phone can go flying and I won't find it, so my medical alert device is around my neck. It makes me comfortable as it's going to get people there quicker than trying to find my phone or maybe not even finding it. I usually wear it under my shirt. People could see the cord but nobody has ever asked me, "Hey, what's that?" when I wear it under my shirt so it's not bulky. I wear my shirts quite loose so if I had a tight shirt, I'd probably have to tuck it in my bra.

We have had Blue Star in our house for our mother for nearly 2 years and have had great experiences with both customer service and when emergency calls were required. We are happy with our decision.

My wife needs supervision and she needs to act quickly if something goes wrong if I’m not there. A friend recommended BlueStar and the device goes around my wife's neck. I would recommend it.

I'm diabetic and sometimes I get really low and nobody is there but I have the medical alert device from BlueStar Veterans. My experience with them has been good so far.

I'm a 92 year-old World War II vet and retired Presbyterian clergyman, and my family decided to purchase a BlueStar HonorCare for me. They feel comfortable that I can continue to live alone because I have a medical alert device.

I stay out a lot in my car and if I step outside in the yard and I'm over 500 feet from the house, BlueStar could not help me or they couldn't hear me whine. The first time I set it off, it went off and called my neighbor, not me. It never called me and I never heard it say anything. It's so soft that you can't tell what they're saying but if I was in the city with satellites all over the place, I could understand them. Then, I have had an emergency but my device didn't work. I was at my house, I had to get up, find a telephone and call 911.

My daughter is a retired military and she found out everything about the BlueStar medical device and got it for me. I'm 84 years old and living alone and I have a balance problem so she gave the device and I've been wearing it since she asked me to. I fell one time but didn’t require any service. I also accidentally dropped it and pressed the button when it fell down. They responded quickly but there was one time when it didn't complete a service and I have talked to them about it. And they’ve been very cooperative even when I make mistakes and drop it frequently. I don’t like wearing my device around my neck so I put it in my bra. I'm totally satisfied with how it's worked so far and I would recommend BlueStar to a friend.

I went online when I was looking to compare prices and BlueStar HonorCare was the number one listed. I talked to several of them and somehow, they were connecting better than the others. So, I went with them. Also, my father’s a 20-year Army veteran. He’s now deceased. My son was 12 years in the Navy. So, I have a soft spot for veterans. They employ veterans and a lot of this is by veterans so that was the deciding factor.

My wife's got Alzheimer's and she's in a facility. I live alone now and I do a lot of outside work on cars, trucks and trees where I have to get on the roof of the house. So my children had been fussing at me, then I saw BlueStar, showed it to my daughter and she agreed. I have the service button and I can also get somebody online immediately or call support if I have a question or medical alert. I haven't had very much experience with them but I've hit the button by accident twice. The button gets hit easily and they need to have a cover like in the pictures with the remote control. If we had a system similar to that it would be much better. Also, the response should have had a shorter phone call before they called for the medical team and the resident then just automatically draw in the police. But so far, I've had a very good experience with BlueStar.

I'm a senior citizen, but I still do a lot of driving and I live alone. I liked the Admiral Protect Medical Alert from BlueStar HonorCare because it has GPS on it. It could tell where I was and they'd be able to locate me even if I'm not able to talk. However, it kept going off. The first time, I was at church and I had my phone on silent so I couldn't get at them when they called me. Then they called my son and the emergency response, but they didn't use the GPS. They sent the EMTs out to my house, and because they thought it was an emergency, they broke into my house.

I got a BlueStar life alert because I'm not in very good health and I used to go out by myself. The BlueStar team is good and if we pushed the button, there was somebody here right away. I was really pleased with it. But when I realized I don't need it, I figured I'm not going to spend on something I don't need. I sent the equipment back to them. I'm never home alone and now, I don't go anywhere without somebody with me.

I fell several times and my husband passed away so my kids thought it would be a good idea for me to have a medical alert system. The BlueStar Ranger was the one that I picked out and it wasn't as expensive as the other ones. BlueStar also said it was veteran sponsored and my husband and son were both veterans. The price is reasonable but I get calls on it. I got a call from a lady who wondered why I was calling her boyfriend's old cell phone number and I get telemarketer calls three times a week. Other than that, the BlueStar team calls to remind me that its battery is getting low and I need to plug it. They're very nice. Overall, the experience has been very good.

I stay by myself and I was getting ready to have knee surgery. And I have heard so many people fall and in the future, I need something in case I fall. I got BlueStar and I love it. I accidentally hit the button one day and I wasn’t at home. They were out searching for me and they found me. They're awesome, quick and very helpful. Anybody that needs one should get BlueStar.

I have two medical alert devices, one from Medical Mobile Alert and one from BlueStar HonorCare. I don't have to pay for my batteries with Medical Mobile Alert. And when I got the cell phone, I told BlueStar that that's the way it works for the soldiers, so they told me when I checked in that the veterans are free. Every time I turn the device on and I bump it with my grandkids, it goes off, so I know the device works. They'd call me but I couldn't hear them if I'm in a bad area. I could hear them talk to me, I'd answer back and they'd still call to make sure. My suggestion would be for them to come up with the one that goes on the wrist or something that hangs on the neck so my grandkids can't muzzle the device.

My mom used to be at home and she was always by herself. She needed an alert device at that time so we got her one. At the time, we would get in touch with the life alert provider and they would take a long time just to get to our house. We were paying for a service that's taking us longer than we're not getting the service for. We were just wasting our money on that and so we decided to switch to BlueStar. My mom got the BlueStar Ranger because I was told that she can take it anywhere in El Paso and she could use it anytime she leaves home and goes to her doctor. It would alert them if she falls and where she's at. It had like a GPS in it and she wore it around her neck. But my mom went back to the nursing home, so we didn't need it anymore and I told them to stop it. But it was good. And if she ever comes home, I will go back to BlueStar. I would recommend it.

My father was going to be living with me and he had an electric chair that he wanted to drive outside and I didn’t want him to get lost. I bought the Ranger from BlueStar because we got a military discount. It goes around his neck and the price was alright. Also, the BlueStar team was nice and helpful.

My daughter-in-law went online and looked up all the different alarm companies. The minute I heard "Veterans", that's what I went for since I figured they're honest. The BlueStar device is easy to wear and shower with. I stick it in my bra when I'm fully dressed, which isn't often. I've hit it on the counter a couple of times or up against the desk. So when I'm sitting at the desk, I take it off. When I get up, I put it back on. The same when I go to bed at night. I used to tuck it under my pillow, but if I turn to the other side, I had it screwed around my neck. So I take it off when I go to bed and put it on my nightstand.

I got the Ranger Mobile from BlueStar. I'm on a limited income and I was going for the price more than anything else. When I first got it, I pushed the button and got through. They took my information and put me on file. It would be good if I could call one of my kids and have them here as fast instead of waiting for somebody else to come because they live close by, but they insisted that I have this.

I got the BlueStar HonorCare help button around the neck for my dad. He has Parkinson's on his legs and although he lives with me, I'm not home all the time and no visiting angels on here all the time either. Compared to other companies, BlueStar had a good price. It was also nice that they had options. I received the device in the mail and I talked to someone to set it up. The rep was knowledgeable and professional. I tested it and it has worked fine. I would recommend them.

My wife has a history of falling down. She answered a survey online and BlueStar called and they sounded like a good company. One of their gentlemen I talked to was very pleasant and answered any questions I had.

I researched online and Googled top medical alert systems and one of the links was to ConsumerAffairs. So I went there and BlueStar appealed to me because my dad was a veteran and I grew up in the air force. My mother lives alone and I respect her privacy but we worry about her and wanted to make sure that we were doing the most we could, so we got her the Admiral Protect. When the team was setting it up, they were wonderful and they couldn’t have done better. I've been above and beyond satisfied with BlueStar.

BlueStar is a great company and is like a nice family business. I like their history. I also like the guy who called me, he's awesome. And then someone else called me and they were really nice too. I wore their device but I came down with a really bad staph infection in the area where it hits and it runs 24 hours a day on my skin. It was pretty nasty so I took the device off. It was really scary and the infection took a long a long time to go away. And although I can't prove that the device was where I got it, I have also had nothing else on my body. I've used the same laundry soap, the same bath soap, and I didn’t go anywhere. Sometimes, BlueStar has to make sure their equipment is really clean, wherever it gets manufactured. I'm sending the device back to them.

I saw BlueStar on a TV commercial and that kinda told me that I needed to get something for my mom, which I did. Way back, she slipped by herself. She used to have epileptic attacks too. Also, I'm a truck driver and when I got to roll, I will leave my mom alone in the house. She goes to the adult center. I got her the one with the GPS on it. It's good that she has that medical alert if there isn't anybody else who is going to help her out. If she has some kind of trouble, she can just push that button and somebody will be there. She can put it around her neck and also carry it in her purse. She knows what she's doing and how to use it. And although my mom is doing great, I would like her to keep the device that she has because you never know what will happen.

My wife had an early onset of dementia and she liked to walk. In the neighborhood, everybody knew her condition so she could walk freely. But she had a tendency to drift and leave the neighborhood. I ordered the pendant device from BlueStar HonorCare. I liked the cost. I was paying $32 a month and I had the higher program that would do the indoor and outdoors.

I have lupus and all the things that go along with it. At the time, I could hardly get around and I was on a walker. And with these autoimmune things, it comea and goes. You kind of have a little bit of remission and then you go back into the problem. I was on a certain medication for a long time and the doctor switched me to another one. And when I got it, everything got better but I still have problems. I feel foolish wearing the medical alert device when I'm feeling good and getting around well. But I use it when I feel like I need to, which is not often.

I'm 66 years old and I have trouble with my back. Sometimes if I'm walking from one end of my trailer to the other, I'm bent over double by the time I get there. Also, sometimes I get so stressed with it that I can't stand. I got a BlueStar medical alert but I sent it back after it decided to call EMS twice and there was nothing wrong, which upset me all through hell. I hadn't pushed the button and it automatically called EMS at 2:00 in the morning because the battery got low. According to the paperwork that came with it, it only charges every four days. But whenever I talked to BlueStar about it, they said I had to charge it every night.

My husband has a tendency to be off-balanced and fall down. When he had dialysis, a social worker said BlueStar was good. We decided to get a Ranger medical alert device from them. We go everywhere and so I chose the Ranger because I wanted to make sure that everything was covered no matter where we were or what we were doing. If my husband would get hurt and we needed medical attention, we know that we have Bluestar's medical alert device with us.

I'm sickly and have COPD. I can’t get to the phone so I thought about getting a medical alert device that would help me out whenever emergency came up. I always thought about getting one but BlueStar really caught my eye. They are the first one that I looked at and I qualified for it because I had members in my family who served in the Army. The BlueStar team was wonderful and their level of knowledge was excellent. I had BlueStar for a couple of months and then I had to call them because I was having financial problems. They put it on hold for me and will start it back up on the first of July. They even went down with the price for me. Also, I didn’t know I had an issue with the device but they corrected everything. I love BlueStar HonorCare.

I have bad legs and sometimes they just drop out from underneath me. Fortunately they only try my cell when there wasn't somebody around. I didn't hurt myself too bad. I just laid there for a few minutes and I got up. But my grandson was here one time and I landed so hard that I laid on my kitchen floor for about 20 minutes. In the mobile home part that I live in, we've had two elderly people fall and split their heads open and bleed to death.

I mainly walk my dog about 16 blocks every day so I need to be careful because I’m an old guy. I have a BlueStar HonorCare device that I wear around my neck. This is my first medical alert and I’ve been figuring it out. I’ve got it on now and charge it every now and then, and that’s all I’m doing. This device is a positive thing. I sleep with it every night and try to charge it when I get up in the morning. Every now and then I forget to put it on just like when I walked my dog and I get halfway through the walk and I realized I did not have it around my neck. I ran off without anything at all yesterday and it ticked me off. I don’t understand why it's got a blue light that blinks every now and then, though.

My husband has already experienced falling and we got concerned that he might fall by himself again. I had fallen too, but that was a couple years back. So we got to think we need a medical alert device. We ordered the device that went around the neck. However, if we would have it hanging around our neck and touch it the wrong way, it would go off. We chose BlueStar because my husband was a veteran and we found the package attractive. The BlueStar team was very nice.

I'm getting older and I fell before in the bathtub due to a soap on the bottom of my foot. I had a medical alert device before from another company but I ordered the BlueStar device for my husband. I got one for him because he’s out on the street driving a cab every day and he might need it in an emergency. He likes his device so I thought that I’d switch to BlueStar which I did. I like the price and the fact that it is from an organization that supports veterans. I got the pear-shaped one that you put around your neck.

I have a history of falling and I had used another medical alert system before. I had to go to the monitor to let people know what was going on, and a lot of times I couldn't get to it. I used it for a year and did not renew my contract with them. I went through AARP and they had a whole list of providers. I talked to every one of them to find one where if I fell, could I get to the monitor because I may fall in the bathroom and the monitor is in the living room. That was one of the reasons that I went with BlueStar. Also, I found out that BlueStar was veteran-owned, had a discount for veterans and the program was designed for them. My husband was a Vietnam veteran, 100% disabled. I also liked that there was no contract. I would pay from month to month and the price was discounted because I was a veteran’s wife.

The VA was the one that sent BlueStar medical alert device to me. I needed it because I had concerns with falling, like falling in the shower. I was looking at the others and I believe that BlueStar is the one, it's all protective and it is used by veterans. It's a good experience. I would recommend BlueStar HonorCare.

I'm concerned about falling, and BlueStar HonorCare seemed a good company to go with. I got the button that goes around my neck and since I'm alone sometimes I need to keep it handy.

I had a heart attack before and we called in an ambulance. It ended up being an anxiety attack. I was alarmed then so I purchased a BlueStar HonorCare wherein it alerts people when the device user is having a heart attack or when somebody breaks into their house. For my age and my medical condition, that would be nice to have.

I'm going through some medical dilemmas right now and BlueStar Veterans was the only one that advertised medical alert like they do on TV. The medical alert device is waterproof and I put it on a strap, wear it around my neck then I'm good to go. I've hit it once by accident and their response was all right. I'd definitely recommend BlueStar and I've already told some people about it, especially the ones who had knee surgery.

I go to dialysis Mondays, Wednesdays, and Fridays and I'm sometimes weak and dizzy when I come home and my husband's not always there right away. I wanted something I could get some help right away and would help protect me if I fell. Another gal who was taking care of her mom told me about BlueStar medical alert and it was a little cheaper but had a few little things with it. Its range seems to be further than the other one I had.

I was looking for an emergency device at the website of Blue Star and they had a survey. Then they contacted me. I ordered the Sentry medical alert for my boyfriend. It just sits there whenever we don't use it. His granddaughter, who's three years old so she's all hands, accidentally hit the emergency button and it just got canceled.

I'm on a Pacemaker and my heart's not that great so I was in the market for a medical alert device. BlueStar HonorCare had a GPS so I decided to get it and not other medical alert systems. I've got the one around the neck with the SOS button on it. I got one call from them saying that my battery was low so I charged it. Overall, I feel a little more secure when I'm using it.

Someone called me and asked me if I've heard about BlueStar. I already had a Philips but that person told me all about BlueStar and I was really impressed so I changed. I also looked up all the different providers and saw the pros and cons of all of them. I really like the BlueStar and it was like half the price of the other one.

When I bring my sugar down, my blood pressure goes up. And, when they come down, my sugar goes up. The doctor told me to get a life alert. I got a BlueStar HonorCare that hangs on my neck. I have life alert on my own that say waterproof, but it wasn’t so I sent that one back and get the BlueStar to came out to be real good. I was with three companies about 10 years and BlueStar's work better than all three of them. I like that they could hear it out while fishing. In fact, they were able to get in touch with me when one of my friends fell off the boat and I got at the water. A few minutes later they called me on my phone and asked if I was okay. They responded quickly and I didn’t even know that it went off of me. Their reps were really good. They'd keep in touch with me if my battery is low and they'd tell me to charge it. Overall, I love it.

My husband has Alzheimer's and I knew that if something happened to me, he wouldn't be able to call 911. I'm not a sick or feeble person but you never know what's gonna happen in the future. I went with BlueStar and they told me that I needed to test my device and I noticed that whenever I push the button to test, it would take a long time before they would come on. What happened was I got a phone call from someone I don't know and I told him, "This is a secured line." So, I called BlueStar and got one of the representatives who told me they haven't called me in a few weeks. I told her a person called me and she said that if I have any concerns, I need to take it up with the main number. I then told her I've been thinking about changing and she said, "Well if you want to change go ahead and change."

I’m 82 and I live in a senior assisted building. A lot of the people have the government kind of medical alert but they don’t go farther than the living room. I needed one to go beyond that and I can go with it anywhere that's why I ordered the Ranger Medical Alert from BlueStar Veterans. I keep it on and charged up. One time, I was in the store and it was on my neck. When I bent over to the meat counter, it must have pressed the button against the meat counter and it went off. Then a lady's voice asked, “May I help you? Can I help you? Are you all right”? And I couldn’t understand where the noise was coming from. I told her I was okay and thanked her for her concern.

Falling is my worst feature. I have fallen quite a few times and I'll probably end up dead because of it, so I got the Admiral Protect from BlueStar. I like that it was all encompassed in that one little device that hangs around your neck, and it’s quite convenient to wear compared to the other ones. But I fell pretty dramatically twice while I have the device on and it did not pick up the fall. So I shipped it back and hope I get the refund. But BlueStar was very considerate about letting me try out the device for 30 days. It’s as I expected as advertised except for the fact that it didn’t detect the falls.

I get light-headed and dizzy and I have fallen a couple of times. When I called BlueStar HonorCare, they were very positive with me so I got their Ranger Medical Alert. Their reps were all very nice and took their time with me. They cooperated with me and I could understand what they were saying. I’m very happy with BlueStar and I’ve recommended it to a few friends. I feel safe with the device and it goes with me wherever I go.

BlueStar is cheaper than most, for the same service. I have fallen quite a few times and I haven’t been able to get up without assistance so I thought I should have one. Usually, there is someone here with me, but once in awhile I’m by myself. So, hopefully, I won’t have to use it. But the fact that I can be by myself because I have the device is nice. I haven’t had to call in but they called me a couple of times to see if I had any problems with it, which I didn’t. They were friendly and sounded interested with my problems.

I have the Ranger medical alert with the button in the middle from BlueStar. I have a lot of arthritis going on so my hips and knees give out, and I never know when I might need it, so I keep it next to me usually. However, I lean on everything and I keep setting its button off and my son even shortened the device. In the beginning, I’d hear “Hello! Hello! Hello!” all of a sudden. I also talked to them when I was getting phone calls from people. They had to make sure my number was off of their list and they took care of it right away. They were very helpful and I didn’t have any more problem after that. I'm satisfied with BlueStar.

I went with BlueStar because they have something to do with veterans. I didn’t ask at the time if they had the device for the wrist and I wish they had one. I had trouble with the necklace because it kept going down my front and it would click on even when there is nothing wrong. I had a couple of falls but they weren’t anything big. At that time, I didn’t know I was anemic and that’s why I was falling. But I haven’t fallen since then. I don’t worry about it so much at home because my husband’s always right here with me. I’m very satisfied with it and I would recommend it.

I ordered the medical alert device from BlueStar HonorCare for my sister. I ordered one but they sent me two boxes. It was really confusing. Also, the boxes kept talking to us all the time off the wall when we weren’t pushing the buttons. My sister moved in with me and then she was never here alone so we sent the devices back. I had spoken with their reps plenty of times about returning the products.

My husband was a veteran of the Air Force for four years during the cold war. He had fallen a couple of times and has a lot of medical problems. He has a pacemaker, a congested heart failure and he’s diabetic. So I wanted some type of device for him, which the doctors also recommended. Then I came to find Blue Star Veterans. We got the device very quickly and when I gave it to him, I put it in the couch in the morning and I told him to put it on when he leaves. And when he picked up a package from outside, he trips and falls in the garage on his way back and laid there for three hours. So now, the device is a permanent fixture, he wanted to wear this all the time and it’s like another piece of jewelry. I pressed the button once when I wanted to make sure that it’s working and they were responsive, friendly and helpful. They were very easy to work with. They were excellent.

I'm 86 years old so I decided to get a medical alert device. I’m getting along fine with my BlueStar help button. I spend a good deal of time by myself and having the device gives me peace of mind. Once, I had to reach out to the Bluestar team and they did well. They said something to me through the system, but I couldn’t grasp what they were saying because the button was inside my shirt. By the time I got to them, I forgot what she said and she had to repeat herself, which is a big help for people like myself that can't get through the questions right away. It was a good experience.

I've wanted to get one of the medical alert devices that you hang around your neck for my wife, and I got one from BlueStar. It's working fine. I've been very happy with their team and I definitely would recommend BlueStar.

My boyfriend will be gone for several months so he thought I should have that in case something would happen while he's away. I had the Ranger because it was the most reasonably priced. A couple of times I would forget to put it on the charger, then someone from BlueStar called and mentioned that it had to be charged. I would recommend BlueStar price-wise.

My husband and I both have a need for a medical alert device from time to time. I fall a lot and he has Alzheimer's. I had a problem before where BlueStar didn't send me two of the necklaces initially as I had requested. I called and asked them about it and they sent them immediately to me. Other than that, I haven't had any trouble with BlueStar.

What BlueStar Veterans had to offer was better than what I had and also it was less expensive. I wanted to have a service where I could go to the grocery store or the doctor and still be covered. What I did have was only covered within my apartment. I got a device because of my age and I didn’t want to risk falling. I like the idea that they provide locks that you can put on your door that would hold a key. So that any other person who would be able to come to my apartment to get me would be able to by putting in the code. At this point of not having to use it yet, but so far I’ve had a very good experience with them and would recommend them.

My cousin Steven got an email about BlueStar and liked what he read. And being a veteran himself, it kinda helped boost him a little bit. He had two heart attacks and has got several things going on with him including COPD and dislocated disk. He stays active and on the road. He didn’t want to be out there and having to try to get 911 on the cell phone when something goes wrong. He was looking for something that he could have on the road with him and if he needed help, somebody could find him. The GPS capability was what made him happy and everything’s been really good. He feels safe with BlueStar. He knows anytime he needs help, he ain’t got to try to get to somebody’s house or dial 911 on the phone. He’s got somebody instant who he can get in touch with, and immediately, they'd be in the process of getting him located.

I got the BlueStar Admiral Protect device for my mom. She has dementia and has fallen a number of times. One morning at 4 A.M., she wandered outside and fell off the stairs and broke her hip. I was inside the house asleep. Since we’re in a big brick house, I couldn’t hear anything. The medical alert device was easy to set up. I took it out of the box, plugged it in, charged it, and used it. It was the simplest process I've ever done. The device also has worked all over the property. We live in a valley and my Verizon cellphone doesn’t work half the places on this property. BlueStar allows us to test the device and I can walk around and hit the button to see if it dials them.

I have the device that you push the button if you ever need any help. I put it around my neck like a necklace. When I was working, I accidentally pressed the button twice when I leaned over and set it off. They responded quickly after that and they were very nice when they knew it was just an accident. I'm trying to be more careful with it now. There were no instruction so I didn't know if the alarm goes away if I press the button again, though. Also, it would have been better if they have something that could be placed on the arm like a watch so it wouldn't be so obvious but would still do the job. The device I have tends to get in the way a little bit when I'm wearing it around my neck.

The representatives were friendly and answered all of my questions. I got the Ranger medical alert device, and have no complaints with BlueStar so far.

I was looking on the computer and found BlueStar Veterans. I ordered the Admiral Protect medical alert for my husband because he’s always on the go. He previously had an incident when we were gone. I figured that if it happened again, at least he has that and can have assistance immediately. Now, he’s got BlueStar and wherever he’s at, they can find him. I’m really pleased with BlueStar. Whenever I had any problems, they would always help me with it and answer any questions that I needed answered.

Having BlueStar is a great peace of mind. I got it for my mother. She has high risk for falling so she has the Admiral Protect. I make her wear it anywhere we go or even when she's left by herself so that way I know that I don't have to explain where I'm at and that rescue can get to her ASAP. She had an emergency when she needed the other one that we had before. When we were home and I was able to go ahead and call, they called me back saying we have a low battery because I kept trying to push it and nothing would come across. Come to find out, you had to put it in the carrier case really hard and my mother doesn't have the strength for that one. We changed it to the one we've got now, the Admiral Protect, wherein you don't have to push anything into it. It just lays, so it's much easier for her to use it.

I like that the BlueStar HonorCare device is not limited to a base station. I bought it for my mother and I wanted to make sure that if she falls or if she's not responsive, there's a way for her to get help. So far, the biggest thing that she does with it is make sure that she charges it every two days. It's kind of big and she's often sitting and reading a book so she doesn't like wearing it around her neck. Neither does she wear it on her belt because she doesn't wear one. And if it were to be clipped to her clothing, it would probably pull her clothing down. But she has it and it gives me peace of mind that mom is covered if she falls.

BlueStar HonorCare has been great. I'm glad to have them in an emergency. They've treated me very well, getting me started in the program. They called and I told them that I wasn't a vet, but I was married to a vet and I got it in that way. My partner passed away a year ago and I'm all alone so the device was helpful to me. Their reps helped me get it set up and I have nothing bad to say about them. Moreover, the device is easy to wear and I even get a phone call from them to tell me when they get a low battery signal and tells me to charge it again. Overall, they're very helpful and it's a great product. Even my landlord and my sister are thinking about looking into it.

I had a couple of surgeries before then I'm contemplating on another surgery, a knee replacement. I live alone, so if I fall down, nobody will hear. BlueStar contacted me because I was a veteran. They said I could have the Ranger medical alert device for free. The only thing I would have to pay for was the monthly monitoring fee. I have the wallet that has a chain on it, so I connect my device to that. One time, I sat on it and one-time I pressed it by mistake and another time I was just looking it over when I initially got it and I pressed it. I thought I was turning it off and I was actually turning it on. Their response time wasn't as quick as I thought it should be. It took them four minutes, then I spoke to a guy and told him it was no emergency. The people I’ve talked to seemed courteous. I’m satisfied with it, but I'm trying to assess now whether or not it’s worth the cost to continue.

My mom wanted to take off walking and I got her a help button from BlueStar because from my understanding, it's supposed to have a GPS on it. But one time, she got lost. She told the girl who was watching her that she had the help button on her and took off. But my mom didn't have it on and the girl didn't bother checking. My mom could have died, she was up all night long until next evening and it scared the crap out of me. But she was found without the GPS. The guy who I talked to apologized that the device didn't have a GPS where I can follow her and find where she's at. So he got my payments down from $40 a month to $29.