BlueStar TeleHealth Reviews

I'm on oxygen 24/7 and I have an artificial knee. I fell in my tub before so I thought that it was time to get a life alert. BlueStar HonorCare helps veterans and my father was in the service so I ordered the Ranger product from them. BlueStar's team has been very nice and respectful and they answered any question I had. When my son had a high-grade fever for two days and I couldn't break it, I pushed the button to get him help and the BlueStar team responded really fast. In the hospital, the doctor said that my son is lucky to be alive. He had such a severe infection in his body to have a heart surgery. If it wasn’t for the little button, he wouldn't be here today. BlueStar's product is very good and a lot of people could benefit from it. My son and I did.

BlueStar HonorCare is a good company. I liked what I've seen on TV so I decided to call them. They were friendly and their attitude was fine. And their service is good.

I put my BlueStar on as a necklace and I'm very satisfied with it. I already had one that worked just in the house, so I wanted one that worked outdorrs. When I found out about it I set for it. I tested it and the response time was good. I'd recommend BlueStar to my friends.

An adult person should have some type of alert system. I’m 82 years old and I’m in an adult facility now. Before I signed up for BlueStar, I was driving and shopping on my own without any supervision. My husband was 20 years’ air force and I support the US and I’ve been a member of the VFW for 30 years. BlueStar is veteran-owned and I support the veterans so I got the alert. I’ve had BlueStar less than a year and I love it. It's less expensive. BlueStar is $32 per month but it gives you all the same benefit as the other medical alert systems. I have recommended it to everybody I talk to and when they see the little chain around my neck, I tell them, “Hey. It’s my security.” And I carry a copy of BlueStar flyer and tell them to try it. I’m more than happy with them.

My BlueStar’s battery is dead all the time. I've called them and they told me to call for somebody to come and check it but I couldn’t get anybody. I charged it and when I looked, it doesn’t charge. It's been never been right since I got it and I’m dissatisfied. I'm going to get rid of it and call them to make the arrangements.

I kept getting sick and then, one time, I had to call the ambulance. They responded but they didn’t respond as quickly as one like the medical alert. I needed an alert when I go somewhere as I don’t want anything happening to me. When I saw BlueStar Veterans on tv, I noticed that they had one that could just mash the button wherever I go, and they would come. BlueStar is a good medical alert system. Although I have not used it yet, I'm satisfied. My wife also said it's good.

I'm 80 years old and I live alone, so I wanted it in case of an emergency. Other devices have two pieces: one that you carry around and the speaker. When I'm in the backyard and the speaker is in my home, the thing I carry with me won't do any good. I wanted to have it all together, so I went with BlueStar HonorCare. I've pushed the button by accident many times and they're very fast and nice people. One day, the button was pushed and I didn't even know so I didn't answer. My phone was off and they reached out to my brother, but he was quite a ways from me, so they just called the paramedics. However, before my brother called me, the paramedic was already here. I've been gone through so many different types but this is the fastest so far. I'm very satisfied with it.

I'm thinking about canceling BlueStar because of what happened to me a couple of weeks ago with that button and when I put my seatbelt. I didn't know it had done anything until the firetruck pulled up on my front driveway when I was getting out of my truck. He asked me if anybody was hurt. I told him no one was hurt and I live by myself. He told me that I pressed the button and it sent out a distress call. And so I had to call everybody and tell them. I wouldn't want that to happen again. It was very embarrassing.

Everybody from BlueStar HonorCare has been very good. When it needs charging and so forth, they call me to me remind me that it’s not operating properly. If my husband puts it on and it’s not charged, they alert us. He’s Alzheimic. At the time, when they called and the lady introduced it, I was trying to get a bracelet. I was supposed to get something, but I did not get it. I thought, "All right." I was very scared and she called right in the nick of time. I’m glad somebody called me at the right time.

We’re a military family and BlueStar HonorCare is a little more economically competitive so we chose to have it for my mother's medical alert device. Their team was fine during testing.

I like my BlueStar Ranger medical alert because it works in the car. Their reps have all been courteous and very helpful as well. When I finish charging the device, I call to see if it’s working and BlueStar answers. They want to know if it’s an emergency but I tell them I'm just checking.

I have the BlueStar Ranger which has an SOS button on top of it. I'm in my robe and gown most of the time and I have it in the pocket of my robe. It is convenient. BlueStar adds a little more to my security and that's why I take it to bed with me. I have it right there if I need to push the button.

The BlueStar device is all right, but I have to charge it all the time since the battery keeps going dead on it. Their team walked me through the device and the interaction with them was fine. However, I told them I was going to send the device back if I had any more problems with it. At first, they didn’t want to, but then they said that it would be fine. We had it for over a month. This is the second month and it costs $39 dollars a month. I’m packing it up and about to send the device back to them. I'm dissatisfied with the price and the way the product works since half of the time that it's being worn, it's being charged.

I have hydrocephalus so I get dizzy spells all the time which lead me to fall. I have a brain tumor as well and one day before I had the medical alert device, I fell four times. That’s why I got the BlueStar Ranger medical alert. One time, I fell and I couldn’t get them to react because my medical alert had ran out. I sat on the floor for half an hour before I finally managed to crawl over somewhere and pull myself up. But that was my fault. I wasn't putting the device on the charger right. I would put it in the carrier and the charger and that was it. When I first got it, I wasn't told that I have to put it in there until it vibrates but now I know how to do that.

I’m 87 years old and have diabetes and arthritis in my hands. I had trouble putting batteries in my old life alert device and I couldn’t seem to get through to my provider. When I called them, there was no one in town who could do anything. So I canceled the thing and got BlueStar HonorCare which was a little bit cheaper than some life alerts. Now I got one where somebody would talk to me and they also warn me if it’s getting low. My BlueStar gives me confidence that I can get help in a hurry if I need it.

We purchased a Ranger medical alert from BlueStar HonorCare. We used the button pressing to make sure that it’s working and they called back immediately. The nurse who ordered it talked to BlueStar and they were very helpful. The first device they sent was not right and didn’t work without a house phone. One has to have a landline but we did not have one and the cellphone is the way we have to communicate. However, the whole device now has not been working. I put it on the charger and it’s blinking but we push the button for a test and no one’s calling back. I don’t know what’s going on and I wish someone would call me back.

I have a lot of health issues and I don't want to be alone if I happen to fall from dizziness or weakness, or having a heart attack. I thought of giving BlueStar a try after I saw their commercial on TV, so I ordered a medical alert from them. The representative who I spoke with was nice and courteous. They always get me to test my system before I start using it. Overall, I would tell somebody else about BlueStar. It's like a second protector and makes me feel safe.

My wife needed a medical alert system so we got BlueStar and I know when she'd go walking down the road, she'd mash the button if something goes wrong. Then they could quickly come to check on her. I hit the button once a month to check if it’s still activated. I always test it because I want to make sure it’s still working in case I have to use it for an emergency. And they respond real quick during these tests.

BlueStar HonorCare had sent me a card telling me I had been chosen for a medical alert system. I called to find out what it was all about and everybody who talked to me was nice. I told them that I was not a veteran but I got a son who has been in the Air Force for over 20 years. They told me that I had been approved for a medical alert system and they asked me questions. I also told them that my husband is wheelchair-bound and is at home a lot when I'd be the one around doing bills so I asked if I could put his name on it. They explained to me that they were going to send the papers and I can put people's names on there.

At first, I was not too receptive to the idea of having a medical alert device but I've had a couple of falls and my kids and my husband told me I needed to have one. My husband was a veteran and my daughter works for the VA and BlueStar is a veteran-related thing. I got the Admiral Protect medical alert from them. Their reps are on top of everything and they respond quickly. I dropped the device a couple of times and they responded right away and I really like that. They called a couple of times when I've been switching it out. Then we had some problems since last weekend with the device. They were very patient, kind and helpful. BlueStar is excellent and it's been a great experience.

My knee gave out quite a while back and I see a medical alert as a safety precaution to have with me if I need it. I got BlueStar's Ranger and I tested it the first day I got it. It went pretty smoothly and it didn’t take long for BlueStar to respond. I know if I need them, they’re there and that the unit is working good. I’m satisfied and would recommend them.

A few months before, I had a partial pass out. I had two within a three week period and someone had told me that maybe I need to get an alert system. So it led me to sign up for BlueStar. I got the alert thing that I wear around my neck and it’s always good to have it in case I have an emergency. Sometimes I accidentally hit it and they responded right away. They ask me if there's anything wrong and or if I need any assistance. I know it's working and I tell people at my church about it. I appreciate having BlueStar and knowing that they’re up on their job. I’m very satisfied.

My husband called BlueStar and they gave instructions when the device came and then they tested it with me and that all went fine. When I first got the unit, they asked that I push the button and if there was anything else, my husband took care of it. I have to activate the alarm to make sure it’s working and then they talked over the intercom that’s in my medallion. I have the neck pendant from BlueStar and it hasn’t been working for a week today. I called them last week and spoke to a rep, he listened and he said they were going to send a new unit and I asked if that was going to be overnight like the last time I got one. He said with the holiday, it would probably take two days. I expected it on Saturday and now is Tuesday and I haven’t received it yet, so I was without protection literally for eight days. I was going to call them today, and then when my sister called, I said I’ll just wait to see if she could help me.

The BlueStar HonorCare reps have been nice and courteous to me. I ordered a Ranger from them because of the cost. I have Moyamoya, which is a rare brain disease, and without notice, I can either pass out from it or I get so dizzy and I fall. So, I'm on a walker and I thought that a medical alert would be good for me. I like that BlueStar calls me and reminds me to charge it back up when the device starts getting low.

My 90-year-old sister who had a stroke lived with me and I had taken care of her since 2001. I'm 86 and at that time, I didn’t have a medical alert, but she did and it saved my life. I got up one morning and went to the kitchen and when I turned around, I got dizzy and nauseous and I fell on the floor. My heart rate had gone to 10. The crew came and said I had to go to the hospital. When I got there, the heart doctor put a pacemaker in me. However, the medical alert device that I had wouldn’t protect me out with my pacemaker so I changed to BlueStar.

I'm glad to have BlueStar HonorCare. I wear it all the time and I feel a lot safer with it. I don't wear it at bed time but I have it right next to my bed just in case.

I figured I needed a medical alert device. I've tested my BlueStar when I first got it and the response time was excellent. The reps were excellent as well. I wear the device around my neck and it doesn't bother me.

I received a card in the mail from BlueStar and I liked what they had to offer me. It covered everything that I needed by being in the home alone most of the time so I accepted it. I've been using the device, keeping it charged up and I've enjoyed it. I could call for help if I fall, if there was a burglar or whatever assistance I would need. I tested it once after I charged it up and the rep told me to say that I was testing it so they know that I wasn't in trouble. I recommended it to my sister and she was able to get the service. So far, we are very satisfied.

BlueStar HonorCare sent me a card in the mail, and they were cheaper than other medical alert system providers. However, I'm going to send my medical alert system back because I can’t afford it anymore. Also, I accidentally hit my button one time and then somebody called talking in Spanish, which I can't speak.

I had a medical alert in my house in Salem but I couldn't have that one because I moved back in to my mother's trailer. I can’t do what I used to do and I don’t recommend anybody to move when they’re 80 years old. I also used the medical alert in Salem when I fell over at the apartment outside and broke my hip in four places and my femur in one. I thought the nursing home was never going to let me out but I pulled through it. I cant use the one I had in Salem so I sent it back then I got a call from there and they sent the device to me. Hopefully, I won't need to use the BlueStar one but it makes me feel a lot more comfortable.

We have been searching around for medical alert devices and at one point in time, I had another kind. I didn't like it because it cuts outside the house and I gave it back in. I'm in a stage four kidney failure and anything could happen. I need something where I could get help right away so I tried Admiral Protect and it's been great. However, the device is too sensitive and I can't put it in my purse. Every time it hits something, it calls BlueStar. The device won't clip on the purse because the clip doesn't get along with this purse.

BlueStar called me and the rep was a very sweet lady and she explained everything to me. There was a time when I accidentally landed up against the cabinet and my device went off. They responded very quickly and they were very friendly. I’ve already recommended BlueStar.

One of my daughters happened to see the advertisement that came through the mail and she got BlueStar for me because my wife passed about two months ago and she said I needed it because I was by myself now. I press the button a couple of times to test it. In just about less than a minute they call to find out if there’s anything wrong and then they ask me my address. Also I was told that if I was anywhere in the country, as long as I was in the country, all I have to do is call and they would arrange for someone to come around me. I’m very satisfied with them.

I live alone and I have fallen before. I ordered BlueStar’s Ranger medical alert which has the SOS on the front. I called yesterday to check if it’s still working or what needs to be done, and the response was absolutely great. I think they were busy so they didn’t respond the first time, and I had to do it twice before they finally got back to me. The lady that responded was very friendly. Now I feel more comfortable and I love the company. I’m really satisfied with BlueStar.

I fall all the time and I'm by myself most of the time as my wife isn’t with me 24/7. I like BlueStar HonorCare and the response team lets me know when my battery is low. The experience has been real good.

The lanyard on BlueStar is cheap and I'm afraid of breaking it. The lanyard is attached to it but it's like a little clip that snaps in there. It's my concern so I haven't been using it.

BlueStar HonorCare was cheaper than the one I had. I got their Ranger medical alert device in case of emergency. I want to be protected. People ask me if I'm not afraid to live alone because I live here in the boondocks, in the desert. And it takes me 15 minutes to get to town. When I go shopping, I put the medical alert device in my left pocket. Plus I have an alarm system hanging from my purse. I'm satisfied with BlueStar so far. I am just wondering if they would know where I am if I have to use it and pushed the button.

I fell down and my husband wasn’t there so he wanted me to get BlueStar to make sure that I can get help right away. He’s a veteran so they gave me a better discount when I got it a year ago. Sometimes I don't realize that my battery is low and I like it that they call and tell me. It happened twice out of the whole time I’ve had it and this afternoon, I'm glad they called so I charged it before I left the house. One time, I pushed it but it was because I was charging it. I turned around, touched it and pressed the thing. They called me right away and woke me up early in the morning and I told them I'm okay. My husband likes them because they called right away and he was impressed with it. BlueStar HonorCare is good and it works. If anything happens, I know that somebody’s going to help me right away. It was a very satisfying experience and I would recommend it to all my family and friends.

BlueStar cares about veterans like me. I fell in my apartment one night and it took a while for medical to get here. So I decided to get an alert device in case I ever fell again and I could just press the button. I've always had good interactions with the reps at BlueStar. They always call when I need to charge up my Ranger medical alert device.

I have a lot of health and heart problems. I've had open heart surgery and I've been weak. I thought it'd be neat to have a medical alert device in case I had problems and to be able to have something right here with me that I can push and make help come. I have BlueStar and I'm glad I got it but for a while I had a hard time getting it hooked up. The last time I checked though, it was working. Also, I've talked to a couple of people from BlueStar and they've been very nice.