LegalShield Reviews

Initially, I held a membership with Pre-Paid Legal and had direct contact with provider law firm: Evans, Loewenstein, Shimanovsky & Moscardini, located in Chicago, Illinois. During the initial paid membership and Pre-Paid Associate experience, there was direct communication with the provider law firm explaining a harassing work experience during a tumultuous 6 month tenure with an organization formerly named Vanco, located in Oakbrook, IL. (Now relianceglobalcom).

On 9/3/14, I was reassured, by Mrs. **, that her Co. could assist me with writing a "Legal Brief". I asked her several times to be sure. They couldn't and won't return my money after 2 days, without a legal form and they take a percentage.

In the 7 years I have been a member, I have called LegalShield at least 20 times, and the actions of their attorneys have saved me well over $10,000. As one commentor stated, I might not always get the answer I hoped for, but at least I knew what my rights were. Judging from some of the comments, I suspect some people never read their contracts. This site, as of today, has 161 comments ranging from 2003 to 2014. That's about 14 per year. Since Legalshield reports 1.4 million members and 2.0 million calls per year, that's .00001% of membership and .0000007% of calls handled per year. I'll take those percentages for my business any day! I would guess there are a lot of much larger companies that would do anything to that low a percentage of "complaints".

I turned in the keys to the landlord and was declined to allow the walk through with me present. I took pictures of the empty apartment and advised the landlord that all work that we on the list was completed. Sure enough, they keep over 300 of the deposit citing carpet and other things that weren't cleansed. I contacted the 1st. atty and explained that I had pictures and was not allowed to walk through with the inspection. I sent the lease for review. The next call I got a different atty. She wrote a letter, but it didn't reference anything about the pictures or the guidelines in the lease for returning the security deposit. I got one voice mail from the atty. A different one again and wasn't able to talk to him.

I have been a member and distributor since 1999. Until this month, I was fairly happy with this service. But the law firm in California, Parker Stanbury, and corporate cannot follow simple directions. I had a few problems with the 1st lawyer. Second lawyer seemed great until I got a call from opposing counsel. He told her that he had not read the legal document (after he sent her a letter). The document was an eviction notice. I was entitled to 60 days and got 30. He had not bothered to read it. My abusive landlord wins. He did several illegal things but I had NO real lawyer on the job & could not afford to hire one.

This lawyer stated we should bring 2000.00 retainer fee. We got to office and all of a sudden it was 2800. He did not file any motions in favor of my husband, only forwarded the petitioners emails, which he charged for. He showed up late to court and did not notify my husband about changes in case in any timely manner. He was extremely friendly and sympathetic to petitioner and her lawyer. He agreed to a 60% as opposed to the uniform custody code of 20% of my husband's salary. He ignored a phone call that advised him of our daughter being hospitalized because he was at a party with his own daughter - Never called us! We found out through the school.

I feel like my lawyer didn't want to make an effort in helping win my case. My neighbors ran into my car while I was asleep causing 1,100 in damage to my car, and their insurance (AAA) wanted to give me $209 and I would have had to pay $75 to change the title to reconstructed or totaled. Of course I'm not doing that so guess what I got absolutely NOTHING FOR THE DAMAGE!!!! WTF?????? I could have done this myself for free!! I cancelled LegalShield because it's a scam and a pointless monthly payment... A LAWYER FOR $20? TO GOOD TO BE TRUE!!!!

I totally agree with you. Legal Shield doesn't do due diligence on the firms they retain and refer you to incompetent attorneys who have no real clue in handling your specific matter. Had you gone to a smaller firm, only one attorney bills you versus the multitude of attorneys they pass your file around to in order to jack up their billable hours ... but don't forget, your 25% discount ends up costing you 200% by the time they are done.

Back in 1996, I called to see what I needed to get an annulment. They told me three reasons. I did not qualify for any of the three reasons. Now it is 2001 and I am calling again to see what I needed to get an annulment. They told me again three reasons. Now it is 2002. I called again to see what I needed to get an annulment. Again they gave me three reasons. When I was divorced in November of 2002, I asked the Judge, why only three reasons for an annulment? He copied the 15 or so reason and gave it to me.

The LegalShield people are very polite and nice...because they want your monthly money. The lawyers they deal with in my case Glantz law in Florida seem to be incompetent and extremely rude lawyers that no one would hire for a regular fee. Their handling of the case is null and will make you waste precious time. Stay away from LegalShield and find a decent lawyer (there must be some..) that will really represent you and not botch up your job.

I needed an attorney for three different cases over a period of five years. I signed up for Prepaid Legal and hired one who was lazy and kept asking for more money to prepare for the case. He was reading 52 emails for which I paid $750 until he needed another $750 to read them again. I wasn't happy with the progress and this guy told me he wasn't a litigator. Why didn't he reveal that in the interview process... dumped him. Found another who was worse… wanted $4,500 retainer. The third one had a snarky attitude so I didn't hire him. A couple of friends wound up taking the cases on contingency which is how they should have been handled by the Prepaid Legal attorneys. I'm convinced the attorneys working for LegalShield need business. The good one rely on referrals and get them. I signed up three times; never again will I even consider LegalShield as an option.

When 170 reviews equal to 2 stars, you should walk away from this business... We, as well are members since 2007, trusting that all those years of payments will come handy in a moment of need but found the reality to be far different. First, those monitoring reports you receive and trust on a monthly basis - DO NOT. They missed a serious report that dented my score heavily (didn't know about it to react promptly). Then, when I actually called once to seek legal help, the lawyer was focusing at discouraging me from doing anything, explaining how everything is my fault and disregarding my instructions when sending a letter on my behalf. Be aware - I think the survival of the business is based on us NOT calling, just paying monthly.

I have had the LegalShield service for 15 years. I have used it hundreds of times. I don't always get the answers I want but at least I know where I stand. They have saved me tens of thousands in business deals, done my estate planning, fought traffic tickets, collected money that was owed me, reviewed contracts, written letters, and even represented me in court over a very big lawsuit that was frivolous. Many of my business partners do not have a LegalShield plan. They try to avoid using Attorneys at all cost because of the expense. In the long run it ends up costing them far more time, money and stress than I ever have to deal with and my membership is under $20.00 per month.

Good day to all! This dissertation is to inform the Legal Shield consumer on how they should best apply their membership benefits. Also this same shall better illuminate the dim and distorted factors which innervate the Legal Shield system. The reason I selected the "three star rating" is because there was not a 2.5 star rating by which to accurately reflect my over-all Pre-Paid Legal/Legal Shield experience.

One lawyer was good and worked with me. One gave me a completely wrong answer. One was too abrupt and rude to work with, besides not knowing the terms of use. I canceled my subscription.

I'm disabled, feel they took advantage of me. They are refusing to return my money they took off my credit card for no services.

Wow, where do I start? They are all liars. Frauds. I live in Texas, so I consult with Provider Firm Ross and Matthews, yeah, worthless - legal service with these guys is a joke. When I lived in Virginia, I consulted with Framme Law Firm, also worthless but that's just the start. A couple of years ago, these guys gave me advice that actually PUT ME IN HARM'S WAY. I followed their advice, still ended up as defendant to a lawsuit and then these guys tell me that my case is "indefensible" when I ask for representation. Yeah, they told me then that I had "no meritorious defense." Can you believe it? I appealed up to the corporate office of LegalShield, but the answer was the same. Even though these guys had actually given me BAD ADVICE and I had followed it to MY HARM, they would not live up to their contractual obligation to represent. Can someone say fraud?

I found the representative to be uneducated, rude, and disrespectful. He clearly had NO knowledge of the law...

I guarantee anyone that has had to write the $300/hour checks to their attorney will agree this is a great program. It is worth paying $20/month just to be referred to quality attorneys that specialize in my issue. One of the attorneys at my provider law firm I used to pay $350/hour to help me with my business contracts. I considered him one of the best attorneys I had ever met. I recently had two expert LegalShield attorneys help me with a contract that I would have reasonably expected to pay $5000 in fees. We spent 2 weeks on this document and they were able to finagle my case within the LegalShield benefits plan and I paid nothing for the best business contract I have ever used and a valuable lesson in business negotiations.

My firm has been a LegalShield client for well over a year. We own rental properties in West Palm Beach Florida. One of our properties is in a gated community. In 2010, we advertised the property for rental and a section 8 tenant wanted to rent. We filled in all of the HOA forms and also the Section 8 forms. The tenant attended a face-to-face interview with a HOA board member and a member from the HOA's management company. My firm then received via fax, a NOTARIZED Certificate of Approval for the Section 8 tenant. That was passed to Section 8 who then approved the rental and allowed the tenant to move in.

I have been paying money to LegalShield for months (individual, business and identity theft) and for the last month I've tried to access some of the small business forms i.e. General Partnership. Each time I fill out the first page of the form, when it attempts to continue to the second page, I get the same message, "Service not available at this time." Reaching out for help, I called the local law firm listed on the contract to ask them for help and their reply was that they would draft the document and give me 25% off THEIR rates. When I told them I was told my membership allowed me to business forms, the patronizing lady lawyer said, "We are a law firm, not an online form maker!" So, this is not what was represented to me at all! I've got absolutely NO BENEFIT from LegalShield - even when I needed it!

To put it in a few words, I was satisfied with the "Will" services and the company performed perfectly. For "free" advice on contracts and legal matters I must say the "services" are mediocre, to say the least. I had "them" review a financial matter that is lingering since 2006 and will come to a close in 2016. It is for a substantial (to me but only a few days of work for a lawyer) amount of money and I got sucked into this at my age of 64 by a "sales agent" of Manulife "Investments". After trying to get help from three different "Ombudsmen" and finally the Alberta Insurance Council, without any concrete results other than that I am wrong and the "Financial Advisor" is right, without any reasonable explanation why. The answer I got every time I reached out for help was put very eloquent and all I understood is: "You don't have any money and you don't count. We can't help you!"

We used Legal Shield to buy our house, the Attorney was a subcontractor who did a very poor job and had to complain to Legal Shield to get him to close on time. Had to call him constantly to get him to do things and tell him where to be to close the house. And worst of all, to top it off, their service cost us more to close the house than it did when using the former/current attorney we used when purchasing other properties. They are on the ball and get things done in a very timely manner.

I have given Legal Shield so many opportunities to do a good job and they continue to disappoint. If you are going to sell that you provide a service, you should deliver on your promises or not make the statements. Here are a few examples:

After checking out all the paperwork, the compensation package, etc., it dawned on me that this is nothing but a multilevel marketing (pyramid scheme). I still am a member of Legal Shield but so far have not been able to use the service. I have complained and emailed negative feedback on their inquiries but received no response. I am 82 years old and know that the only questions that they can answer can be answered at no charge through The Area Agency for Aging and other agencies as well. I think the company should be investigated, especially their recruiting and compensation techniques. I will be contacting them for the supposedly free will, Medical Directives, etc. and see what, if anything of value I receive. Some of the Attorneys may be honest professionals, but I question the wisdom of them using the Legal Shield marketing plan for their services. Would appreciate learning more about other people's experience with the company.

I reported several cases to what is now Legal Shields to NO avail. ONE of the many was in 2005, a grade change w/ MPS and THEY sent me to the police station... NOTHING! Grade changing "hit" the news here in 2013 and all kinds of suits and job losses took place. A SECOND attempt for assistance regarding the inability to get a loan modification for my home, NO HELP, had to move, in the middle of psychiatric treatment which had started in 2009 and still continues. The THIRD attempt for assistance was Thursday, March 13, 2014, regarding a recall of the car I drive (2006 Chev Cobalt), now I am disabled on fixed income after 32 years of working. And Atty's best suggestion was that I "get another car!" He said that there was nothing they could do!

Tried to cancel my account. They had old address from a couple years ago. After five phone transfers, They have refused to cancel the account and say I must give a written declaration. A few years ago, they canceled my account after I asked about an alternative method of paying, rather than a monthly billing.

I called, desperate for help. The Representative took my name, checking account, and information from my bank. Has been reported twice. I was told that I would get discounted help. They connected me to another company Merritt Webb. I was so upset. The discount was $150.00 an hour and $5,000 retainer. I barely make $15,000 a year. I called back to see if the money would still be taken out of my account even though I am not using the services and the Representative kept calling even after he was reported twice. They said yes, money would be taken out over the past year. That is stealing in my book. I didn't sign anything. Totally misrepresented. Do not call this company. I am an honest person and I need help. Who can you trust these days?

I was promised a top-notch law firm out in Hauppauge. But after about six months, I found they were very basic and could only write out letters to companies on my behalf plus draw up a basic will I could have bought on legalzoom or another website. Not worth the money. Also, impossible to work your way up in the ranks unless you are dedicated 24/7 in their compensation plan.

Upon signing-up with Legal Shield, I was promised the contract included tax representation. Nothing could have been further from the truth. Not only does it fail to include tax representation, it failed to include the time allotted for a lawyer to analyze my tax situation. Obviously, Legal Shield farms out legal representation. The law firm that I went with in Pittsburgh, PA, reached out to me once and explained that Legal Shield lied about the tax representation.

LegalShield had my name misspelled, phone number wrong, and address misspelled. Glad I did not ask for identity theft protection, asked for refund.

I have been a member for five years. My wife is disabled with MS and well we are easy targets for people who kinda like take advantage of you when they have the power and you don't. Kinda like Corporate America versus the little consumer. IT REALLY HURTS when these complaints are not true for us. I pay $17 a month. I would pay this before any bill I have. This insurance has saved me more money than I have ever paid. They are # one in my book. No one has ever been rude. When you're poor and even those who have $ legal fees will make you worst or lose in court. So take a second look. Do the math. :)

Buyer Beware! This company will bill you indefinitely without any meaningful contact. I was contacted by them through my employer and signed up there. After leaving, they continued to bill me. You may receive a junk-mail looking postcard or a SPAM looking email. You will not receive a statement of billing or services provided. You will not receive a phone call. On your bank record, there will be a small charge ($15-$25) that is listed PPL. I got curious today and called it. Most phone companies, mobile phone companies, ISPs, insurance companies and banks will take a look at contacts and service use and make decision when you call them with a billing concern. LegalShield will shield themselves from having to do anything for you. My guess is that their business model depends on them billing people who are unaware that they are paying. In my opinion, these types of billing practices should be illegal. I also filed a complaint with the Federal Trade Commission. I hope someone brings a class action lawsuit against these guys.

Contact Parker Stanbury; the two attorneys I dealt with on two different matters, were rude and acted as if they didn't have the time of day. It's like they hear the word prepaid and they all feel as if they are being outed monies, because of this service. They were unable to help with a medical malpractice. In the area where I requested a probate attorney. I gave them specifics and where I needed the attorney; they referred me to an attorney who was more than 6 hours away, so I couldn't use him either. Its like the attorney could have cared less where the attorney was, which was a huge problem as I didn't want to pay the commuting fee of this attorney. I needed an attorney who was close to the city where I was filing probate. To say the least, wasn't happy with the service, will never use the service again!! I got better service from attorneys without using the Legal Shield to begin with. The monies we paid out was totally not worth it. In fact I think its a huge "SCAM"!

Although I was perfectly happy with the two lawyers who were appointed to me by Legal Shield, I do not feel that the monthly expense was of reasonable value, and it is in fact, no different than Amway's business model. Legal Shield is a pyramid scheme with some questionable representatives who try and up-sell their clients to become distributors. It is interesting that I had to bring a lawsuit (which I won) on another matter against the very person who sold me the service. I cancelled my membership.

I used my membership not long ago for my business and personal reasons (I got both plans because I have spent thousands of dollars on legal fees in the past). It sounded too good to be true for me but when I got my wills, power of attorney and representation agreement updated (something I haven't done for many years). I thought that alone was useful. I certainly did not know everything that was in the will but they did a good job. Because each law firm in each area is different you should look up the provider law firm. I asked many questions about the provider law firm for me prior to deciding and also researched them (as any smart business person would). I later tested the business side and I was shocked at how thorough the consultants were. If they continue to provide this type of service I will definitely keep my memberships as long as I stay in business. I just wish I had this before I started my business.

Here's the thing about LegalShield... you get what you pay for. What you supposedly pay for is legal advice, in exchange for a small monthly fee. What you get is a cursory review of your case and some superficial advice. I have used them about five times over the past few years and every time I have found their advice to be uninformed and of little use. Having been pre-law in college (20 years ago!), I have a basic working knowledge of law and have often had to prompt my "lawyer" on relevant statutes or arguments. Beyond that, it seems they go out of their way to make the process of dealing with them so cumbersome and so patronizing that you won't want to go through the trouble of calling back.

Service was listed as free legal services and then you find out you have to pay an enrollment fee of 10.00 and then 17.95 a month after that, for that you get the runaround. They tell you they will get you a lawyer. But if you need him to go to court, they can’t help you. All you can get is a consultation and no help in your court case. As far as I’m concerned, they are just a rip off and talk out of both sides of their mouth.

After 14 years of dedicated service as an Independent Contractor/Independent Associate, who reached the Silver Executive Director Position with the company, was featured in the Profiles of Success, in 2011, 2012, and 2013. Within 2 weeks after an argument with our upline Brian **, somehow he got our position terminated, as he is one of the top BIG Wigs with the company. And I wrote a blog titled "Top 7 Reasons for MLM Terminations" - it's #1 on Google for that topic... Basically a vulturous act by our Upline, causes the company to research a "false" accusation, and without contacting the individuals in question, they simply Terminate the position, and all of the income from that position flows UP to the Upline. So by Taking over or buying or however "acquiring" Mark and Tammy **’s position, he will gain upwards in my opinion of $25,000-$40,000 in income, and $7-$10,000 from our position as it is still growing and increasing!!!

As a fully licensed NJ attorney, I seriously looked into this entity before I even thought about participating as an attorney in their network. Thank God I did so. This is like an expensive lawyer referral service. They offer you a "simple will" as a free bonus incentive, but what they don’t tell you is that a simple will is something that you can draft yourself. If your needs are more complicated, then you need an estate planning attorney anyway.

We were told by a friend about Legal Shield and signed up. After speaking with them about their fees, we then consulted with a local attorney. And wow, they are so expensive. Then the Legal Shield Attorney tells you that you get a 25% discount. Well, we added up the costs. They are at least 30% higher than everyone else. Chuck, what a scam. People, be aware.

I was with LegalShield (formerly PrePaid Legal) for years. The legal advice I received was not always reliable. You pay for what you get. The real problem is that if you get into a situation that should be covered, they can opt to drop you without cause. This happened to me when I was sued and needed their help. Instead of covering my problem, as our contract states, LegalShield opted to drop me as a member without expressing a reason. I would never recommend their service. Be aware the service they provide is at their sole discretion. You can and will get dropped for any reason.

I recently took a CHL class and LegalShield did an excellent job at pitching their membership. It sounded wonderful, and I should have known better. I filled out the forms and gave them a check for my first payment and to join. Later that evening, I did some research online about them and read some pretty terrible reviews. I immediately tried to contact them, and received no answer. I sent an email to their member services requesting that they do not create a membership for me. I contacted my bank and put a stop-payment on the check, and blocked LegalShield from drafting the membership fee.

I was doing a favor for a friend that was wondering what companies out there might offer credit repair services. I went on to Google for "credit repair companies" and found a local law firm that had an article on their website about whether any agency can really fix someone's credit or not, and if it's possible, how much should someone anticipate spending for such a service. Nowhere on that page was Pre-Paid Legal Services or Legal Shield mentioned. This looked like a legitimate law firm.

I signed up for Legal Shield membership and identity theft membership. I never used the service and called to cancel. They sent me a form to fill out and return to them. I filled out the correct paperwork and sent it to them within the 30-day time frame that was required. I received an email confirmation my membership was canceled. HOWEVER, they just drafted the membership fee from my account today. I called and tried to remedy the situation and they told me they may be able to pro-rate a refund for me but that will take 60 days! They advised me if I wanted a full refund, the only possible way is to dispute the charge through my bank. This was an unauthorized charge and Legal Shield was unwilling to give me my money back or remedy the situation at all.

I have mixed feelings regarding LegalShield (LS). I've been a member for 10 years. For the money, about $10 or $20 per month, you get a lot of service. They have a central staff of lawyers who are willing to do document reviews up to 10 pages per matter, unlimited phone consults and will give you a discount if you need to hire an attorney. Usually you get good advice from most of the attorneys but sometimes you get a bad one and should call back to speak to someone else. I've had problems with their legal referral service in that they weren't particular enough in specifying what I needed and I had to reject some attorneys.

I contacted Legal Shield in March with a problem. I spoke to 3 attorneys and only one was very knowledgeable. He listened to me and realized I was a victim of white collar criminal fraud. He then wrote a letter to a firm asking for documentation. By the end of May 2013, management forbade him to talk to me anymore. I was given 5 referrals and all of them refused to help me or assist me. Some of these referrals were not even close in regards to what I needed in the specialty of law required. For example, I had a white collar criminal fraud case, and Legal Shield referred me to a divorce lawyer who does family law. I called Oklahoma Daily. Now I am going to court in two days and have no lawyer at all. DO NOT GIVE YOUR MONEY To Legal Shield.

I was looking for an attorney when my minor daughter had a run in with the local police and had to go to juvenile court. I happened upon these jokers online. It looked legit so I gave them a call. The first thing the rep told me was that if I go into court without a lawyer, they will charge and sentence my daughter. Later I found these are just scare tactics. I signed up and started paying the 25 bucks a month.

I started a Legal Shield account on October 15, 2012. I decided to cancel the account on January 24, 2013. I faxed the cancellation within a week. After talking to a representative, I was told that the only way to cancel is to fax it in. I told the rep how inconvenient this was because I do not have a fax machine. All she said was sorry. I faxed the papers in from OfficeMax and the fax was confirmed. At that point I thought I was finished with Legal Shield. My wife is in Medical school; I'm in school and we have 3 kids. By the time we had the chance to monitor our bank account, a few months had gone by. We then noticed that money was still being withdrawn from Legal Shield. I realize that I should have made sure that our account was cancelled but at the same time they did not email or mail me a letter informing me that our account was going to be taken off the cancellation hold and reactivated.

Excellent service for my family - LegalShield attorneys in WA are the best in the biz! Membership provided comprehensive Wills for my wife and I, assisted and defended my wife's IRS audit, reduced my son's speeding ticket from $120 down to $30 that did not go on his driving record or his auto insurance, a $150 mechanical diagnostic for my son's car dismissed altogether due to nothing in writing, our cable service and cell service contracts amended without penalty, an attempt at my finances being hacked on an internet purchase prevented by their bundled IDT Shield through Kroll with full restoration by a licensed investigator. Both products combined for less than $1 a day - you just can't beat it. I definitely consider it a Must-Have for my family!

I submitted an online request/search for an attorney to handle the custody suit of my daughter. I was contacted by a representative/sales associate of Legal Shield. We discussed specifics of the case and I elaborated on exactly what services I needed. I was assured that my needs would be met by the firm I would be assigned if I joined Legal Shield. I did not sign up right away. The salesperson (Crystal **) and I spoke many times over the course of 3 days via telephone, email and text about the benefits of me becoming a member. The main question I needed an answer to was, "Will my membership provide me an attorney to actually be in person in the courtroom during the proceedings?" Her response was that if the attorney couldn't prepare me enough to handle it on my own, then yes an attorney would be present to handle my case in court.

I joined PrePaid Legal shortly before they changed their name. A few weeks later, I had a slip and fall accident and broke my ankle. I initially contacted **, the LegalShield attorneys in my area. The person I spoke to was Ed, who said he was an attorney, but wouldn't give me his last name. After several phone calls and sending him pictures of the accident scene, he indicated that my case was more serious than a routine demand letter, but the attorneys didn't want the case because of its merits (or lack thereof). My understanding of PrePaid Legal was that matters of relatively easy resolution were included for no additional cost, and that more serious matters would be charged a reduced fee.

I was given an attorney who handles traffic ticket issues in Phoenix, AZ. I joined Pre-paid Legal Services in 2010. I typed and submitted detailed information in a letter and submitted all pertinent data. The lawyer gave me the runaround up until the deadline to go to court and she finally told me, "This will be a criminal matter and I can't help you." There was so much confusion, misguiding, and actually no representation whatsoever!

I have been a Pre-Paid Legal Service member for almost 12 years and decided to find out how to cancel a membership. I sent an email to the customer service with this question. The result was shocking. They just canceled my membership instead of the consultation. When I called the service provider law firm, later someday I was told that I am no longer a member? They connected me with the headquarters and we solved that mystery. They confirmed that they corrected this mistake (that's what I thought and that's what they told me).

I had PPL since 2010 until April 25, 2011, or so I thought. PPL has record in their system indicating that I called back on April 25, 2011 to initiate my cancellation. However, 22 months later, I receive an email from my bank stating that my balance had fallen below $25. I didn't see how this was possible due to the fact the account in which the bank emailed me about is an account I do not use at all. I put about $300 into the account and just let it sit there. I logged onto my online banking and it turns out I was getting charged by PPL every month since that phone call on April 25th, 2011! It added up to be $259.00 I was out because of PPL. I called the company and they went ahead and canceled again, and this time around I was told to look for an email that I would have to fax over to them to finish the process. I also was informed to write a request for a refund. I did all this on January 14, 2013, and today I called them back to see the status of the refund.

I will say that over the years, Legal Shield formerly Prepaid legal service has declined in quality. In response to yeah in okay, you are obviously ignorant..... Hoods and druggies, huh? Or maybe people who get illegally harassed by creditors or taken advantage of by unscrupulous landlords or any other number of things. The company used to be great for consumer actions like I mentioned above and maybe they still are. But the provider law firm in Arizona has certainly went downhill. It used to be if you needed some assistance in a consumer protection matter, the attorneys or at least their paralegals would do their research on the matter and they would write you a letter that would get results. These days, they don't seem to do any research and lately, I have just had to send in the letter I want sent, which they review and then type up on their letterhead.

Scam: Legal Shield (Pre-Paid Legal) avoid!

Before I even graduated law school, a neighbor of my boss offered me some kind of weird job "selling Pre-Paid Legal." It sounded fishy, and I wasn't even a lawyer yet so I avoided it (and him) like the plague. However, after starting my own firm over 10 years later, I briefly registered as a PPL attorney.

I eventually called the Oklahoma Bar Association. An attorney took my case. Since he was from another state, things were done over a fax machine. In the end, after all his lies, PPL not doing anything, I contacted two bar associations for their help. I got a reimbursement from PPL with their reluctance. Think about it, a reputable firm would not have to depend on PPL to find them clients. Their attorneys are less than reputable like the company. Why would anyone spend $120 to have a will written up when you can do it for free with online software? They say call as often as you need but then refuse to take calls because you exceeded your attorney time. This company is for two-bit hoods that need someone to represent them in druggie court or petty crimes. This company is not for white-collar/blue-collar decent folks. The company in itself I think has a questionable reputation.

Some good advice and partial refund - Under the name of Prepaid Legal; I was dissatisfied in that I did not get any actual laws which supported their statements regarding my concerns. I did get some good advice, but once you talked to one attorney, they were no longer available. You can talk to one attorney and get a completely different reply from another. Basically, you would have to talk to several to get a good idea of what you need to do. In order for the information to be useful, it has to be verified by a written valid source of law which can be referenced. Only good lawyers, who specialize in that area, know the laws. You may or may not get this with prepaid legal.

After having this "coverage" for 2 years, we realized that we were spending way more money in monthly fees and were not using the services offered so we decided to cancel. We called to cancel and of course, it could not be done over the phone but via a letter. So a letter was sent via fax. We called the same day to confirm if the info was received and they confirmed it was and our policy would be canceled. 3 weeks later, we were billed our monthly fee and upon calling again, they said they had never received our cancellation letter and had no way to verify we sent a cancellation letter, therefore, we would not be reimbursed our money! So we are now having to dispute it with our bank and are re-sending the cancellation letter again and are waiting (not so patiently) to see what happens this time!

I was a member and seller of Pre-Paid Legal through college and out for about 7 or 8 years. I used the membership a few times with traffic situations that weren't much of a deal, but with the cost of my premium I certainly paid more than I used it. However, I used the service for a criminal case once for the time I had it and not only was the service the worst, the lawyer seemed like a deer caught in headlights at the court and I now have a bad, serious, permanent record. The lawyer, which I paid a few thousand to, made me believe she would strongly represent me and when it came down to the court time, she acted like she didn't know who I was and treated me like a pro-bono case. Thanks for the harsh life and false security Legal Shield. I wish Pre-Paid Legal never came into my life.

I have been a member for a number of years and have used the service many times. Last fall or winter, I discovered that the name is now Legal Shield, which apparently means that there is a new owner of the company. Last December, I went to South America for the winter and while there I closed the bank account which was used to pay my monthly "premium" and frankly forgot to transfer the automatic deduction to my new account. No one was checking my mail while I was gone. When I returned to the USA in June, I called to reinstate my membership and was told that I could either pay for the previous months that had not been paid "if" there were any legal issues that occurred during that time or I could just restart my membership at the current date which I elected to do.

I requested a cancellation of my service on 3/23/12. PPL sent me a cancellation form to fill out and you have to use fax (convenient for them to say they never received your fax), and I had my confirmation that the document and cover letter transmitted OK. PPL does have a "Gotcha" clause in the last paragraph of their cancellation that puts the onus on the person cancelling to call back and make sure they received your fax. I'm quite sure many people forget to call back and PPL keeps deducting away, raking in money after people have cancelled.

I have been a member and also briefly sold the product. I have personally used the service and I have received outstanding service. Some of the comments I have read indicate to me that either these people were never members or did not take the time to read and understand how the program works. Pre-Paid Legal is not responsible for representing anyone. What they do is contract reputable law firms in the areas where they operate and if a member has a problem, he or she contacts the firm in their area and it is a lawyer from this firm that you deal with. Technically, you employ that firm and if you have a problem with a person or the firm, you can file a complaint to PPL to have them removed.

I was offered by an employer and bought into it. They had told us in person and in the brochure that they would handle the traffic tickets. I had the so-called protection for 3 years and got a speeding ticket of 51 mph in a 35 mph zone. They told me that they could not handle it and I needed to retain one of their lawyers. Their fee was higher with the discount than me getting my own. I started searching online on how Pre-Paid Legal was reviewed and found it was reviewed 10-fold more as a get-rich internet business. I’m making it my mission now to get it removed from our company benefits!

They acted like a shrink more than a lawyer and I rather to call them Band Aid rather than legal aid. After years of being a member, I finally in April asked for service cancellation, and they sent me a request on 4/23/2012 to sign and fax it back to them. I faxed it on 4/24/2012 and called to confirm. Today, I got a credit card statement with a charge on 5/26/12. I called and asked why. It took them 30 minutes to try to find my fax. Then, they asked me to fax again and said I had to fax to another fax number (and not to the one they sent me on cancellation letter). I asked for supervisor and she said my fax confirmation is just a proof that fax left my machine (very legal) and I had to call to confirm it, and denied that I did call them. I need refund and cancellation immediately.

I have been a member (not an associate or seller) of Legal Shield (Pre-Paid Legal) for about 10 years. I have used it for personal and business issues. Recently, a friend told me they were presented with Legal Shield at work and after what he said was a professional presentation, he signed up. Most of the employees signed up. He then told me that somebody at work went online and found negative press and everybody dropped it, saying it was a scam. I tried to explain to him how I use the product, and he reconsidered and kept the service. That is why I am writing this message. I went online and read some of the negative press and in most cases, these reviews are simply not accurate.

I got another legal service, sponsored by a teachers' association, etc. I tried to cancel with Pre-Paid Legal over the phone, got a recording. Good luck online. There is no cancellation prompt, go figure! It took 5 calls to Bank of America to make something happen. A lot of talk about, we can't do anything. I had to talk about canceling my credit card to make something happen. We'll see crocks, a lot of them!

I was going to buy a home directly from an individual. I read the contract and found some issues with it. I submitted the contract to my provider law firm and much to my surprise, they called me back the same day! We discussed my concerns. My attorney needed to do some additional research and promised to call me back. She did the next day at 6:15pm! I could not believe how many issues she found with the contract! Had I purchased this home, I never would have been able to take the title! This plan saved me thousands of dollars in legal fees and headaches! This is only one of a few times I have used Legal Shield since purchasing it a couple months ago. It is well worth the price!

I am not happy with the Legal Shield because it is not honest business and I never got paid, so I think it was all bogus scam in this business and it should be taken down and closed.

Anyone can write a letter on your behalf, only difference with PPL is that they attach an "attorney name to it". They will not do any leg work and represent you in court. Do not let the letters scare you or fool you. If you decide to sue or go further, be prepared to pay really high attorney fees. Your monthly membership will not cover court costs or attorney fees. Do not use them!

I hired a law firm and told them the circumstances about my minor son’s status here, and they told me it was no problem. They took my money, and now I am told that the government will not proceed with this case, because he is not supposed to live here in the US, after the law firm told me it would be resolved. I know now that I have given them all my money, that according to the law of the US, this will never and cannot happen. I have his eligibility number, and I cannot see other people scammed by this law firm.

On 2/22/12, I contacted via phone call, the corporate offices of Pre-Paid Legal a.k.a. Legal Shield and advised them of my desire to cancel my membership. I was told repeatedly that my payment via debit to my bank account on 2/23/12 would not again be processed. However, when I checked my bank balance on 2/24/12, the monthly debit had been processed by them. I immediately called their corporate offices on 2/24/12 and spoke with a "supervisor" name was Sherry and told her what had happened and of my previous assurances by two of the Pre-Paid Legal staff personnel that the 2/23 debit would not be processed. Her response was "they were misinformed" and that the debit would be reimbursed to them but it would take 15 days, 15 days? Yet, they can put through a charge in one day. I would never deal with them again. I was also told on 2/22, when I first called that Pre-Paid Legal would be sending me a confirmation email as to my membership cancellation on 2/22. Only after repeated phone calls to them on that matter was that ever done.

To make a long story short, I had a problem with Michele **, after which I wanted to cancel. I talked to a young lady by the name of Nancy. The phone helped but it wasn't until Jeff **, I don't know if it was one of those male bonding things but after talking to Jeff I felt I had a friend who understood my problem and I'm still a member.

I have read several of the complaints and agree that PPL does not honor their commitment to helping people. I have requested reimbursement to monies being withdrawn out of my account when I was no longer an active member. This has occurred over a period of two years! They finally got around to stopping the withdrawals but absolutely refused to reimburse me, even when I showed them proof that my membership was no longer active.

These people never do any attorney work other than your promised simple will. Any other problem is a simple letter and only if you agree to their overpriced attorney fees will you get any representation other than a generic letter. Try to cancel and you get lied to more than talking to a politician. They make a great living screwing the people that falsely believe they are pre-paying for attorney legal services. What a *** of ***. Drop these people like a hot rock.

I cannot explain how bad this has been. I cannot use a law firm in my city, I have to use one hundreds of miles away. They do not do anything. No email, it has to be fax or snail mail. They say it is for security. Not true, I made my way up to a partner and the story was totally different. I tried to fax, they do not have a toll free fax. So guess what, long distance applies. No calls back, the sales person that sold it to me is never available and does not follow through. By the way, only one law firm will work with Pre-Paid Legal - only one in Texas! Houston is the 4th largest city in the USA and no firms will work with them. What a joke. I wish I had time to tell you all the stories. Do not use them, it is a joke.

When I enrolled with Prepaid Legal Services Inc. a couple of years ago, not all the attorneys returned calls within a reasonable time, and if I needed a letter, most of the attorneys were more willing to give their opinion over the phone, than to try to help with a phone call or a letter. One time, I was referred to another attorney (not the usual law firm), to write a letter on my behalf, but that attorney was so rude. The first time I called her office, I was just starting to talk about the reason for the letter, and she put me on hold for about 20 minutes, and never returned to take my call. I called back to find out she was with a client. It took that attorney two hours to return my call, only after I called PPL to complain.

I have had Prepaid Legal for four years and would not be without it. I used it 12 times plus my wills. I never had any problem only great results. I pay $25 per month and have gotten way more value than that. I also understand that for that price, I can't/don't expect anything more than Legal Advice and a few letters written on my behalf. Only have great things to say.

I would give them negative stars if possible. I cancelled my membership, and they still took 2 months worth of fees out of my account! This caused a mother with small children (me), to not have money for food on Christmas! This is unbelievable! I called to complain, and was told it would take 15 to 60 days to look into it! Sorry kids, you'll have to live on ramen noodles and air, with water on the side. This is unthinkable and unfair.

I have made repeated and unsuccessful efforts to terminate an old contract initiated by my mother with Pre-paid Legal Services, Inc. I hold power-of-attorney status for the mother who deceased on Oct. 3, 2011. I have placed repeated phone calls at a number shown on an old brochure: 405-436-1234. Each time, I receive a recorded message with a promise that someone will call me back. They never have. I want to cancel this contract so that the automatic withdrawals will cease at my bank.

The lawyer said, "we can help you write a letter, but if we need to represent you, then we'd offer you discounted rate". So we are paying monthly fees for potentially needed letters? I thought we can be represented for a good amount of hours, before this discounted rate kicks in. This smells like a legal scam.

As a member of PPL, I can honestly say that their service is completely legit. PPL does not say that every situation will be covered. They offer a service similar to insurance but it is up to the lawyer as to how they can help you. PPL has helped a lot of members. With their identity theft protection, you can have restoration at no additional cost if you are ever the victim of identity theft. It really is a great service to have.

I've owned a Pre-Paid legal Services FAMILY legal membership for over 25 years. There are many members who fell in love with the service and then start offering the memberships and help others make money offering the memberships. As a single dad raising 3 children, and enrolling families in insurance, my time was very filled. About 1998, I became a director level independent associate.

What do you expect for $35.95 a month, people? My wife and I were denied a home loan because my wife was put in to the hospital (March 2011) due to our recent child being premature 2 months early after waiting a 6-month underwriting process for our brand new dream home. Long story short, through Pre-Paid Legal, we were given the legal advice needed. We would not have known where to turn if we didn't have the free-unlimited legal consultation. Now we are standing up for being discriminated against which we are pending compensation for the value of the home that we were suppose to be living in right now!

Prepaid Legal has recovered literally thousands of dollars for us over a period of several years and settled many disputes. After reading several of the complaints, I conclude that it may be a matter of the particular law firm in that state and satisfaction would be obtained by reporting them to headquarters.

I've had Pre-Paid Legal as well as two other discount legal plans offered through my employers.

I was not only a member but an Associate as well. In February 2011 I hired an attorney thru the company to assist with court fines and a pending warrant for an alledgely "no show" for court. I faxed all documents, paid some on the huge fine, and kept in contact with this attorney via email messages mostly. She gave me the run around for two months saying "I'm researching the court records and filing a motion". She had her assistant to call me, after several of unanswered phone calls to tell me after two months, that she was withdrawing and that she couln't help. She also stated that it might be a "criminal matter" by now.

I have had Pre-paid Legal for over a year. I am in the middle of a 3 year battle involving family law. After numerous non returned phone calls from my appointed attorney, I called PPL corporate and complained. Their appointed attorney "withdrew" from my case as well as withdrew the law firm. Now, I have no representation and PPL is willing to do nothing! They dropped me, without notice because I complained. Do not buy PPL.

I am in Texas, and the only law firm participating in the pre-paid legal is Ross and Matthews. They do not use email. Can you believe that? You be the judge. Email is safer than fax, cleaner, and eco-friendly. A fax uses paper (trees), ink, and long distance; and someone else may pick up your document.... It seems silly that to sell a service, the consumer has to go buy a fax machine to do business. What is next? Dial phones?

I have been using Pre-Paid Legal for over 10 years. I have been a real estate investor and entrepreneur. I have used the membership over 150 times, and never paid more than my monthly fee. It wasn't always what I expected, since the work they do is legal, and sometimes I wasn't right, legally. I have saved thousands of dollars, and will never be without this service. I have visited their law firm in California that is paid over $1.5 million/month. I have also visited the company HQ in Ada, OK, where more than 700 employees work. It is a great service.

I called back in July, 2009 to cancel this account. The call rep did not inform me that I had to wait on the line to hear a recorded message to receive instructions on how to cancel this account. The phone call rep gave me the impression that I had fulfilled by obligations to cancel the account over the phone. I have never received anything from this company in the mail regarding anything. I have never been able to use any of the services. The very reason I called to cancel this membership in July 2009 is because I never received anything from Pre-Paid Legal ever!

I signed up for Pre-Paid Legal as a representative and immediately changed my mind. I have contacted them on three separate occasions to stop debiting my accounts and return the overcharges back to me. I received an email signed by Tracy Skinner PPL Customer Care Department confirming that my accounts had been cancelled as of July 4, 2010. They still continue to debit my accounts relative to the two accounts. I closed numbers **** and ****. They sent their cancellation correspondence to me on an email address I longer use which was ****. I just want my money back on principle and the cancellation of any further debits, correspondence and/or promotion materials.

I quit my membership bet then they said they prorate refunds, but when you ask about refunds, they tell you it will take up to 60 days to process your refund leaving no refund. It is a rip-off because they did nothing for me after I paid my money. I’m paying more child support because they did not do what they said they would do.

Here is the thing, there is 2.5 million pre-paid legal members active right now. I have had pre-paid legal for a very long time and had no problems unlike some people I know. What kind of service they offer and for $17 or $26 a month you get great service. In my opinion, everyone needs this service people won't spend $17 a month for something that can benefit them but they will spend twice as much on a pack of smokes and beer every day and month I really don't understand.

I have used pre-paid lawyers several times in TN and KY. They have gone behind expectations. My wife was high-pressured into buying a car she could not afford. After a week of trying to get a hold of the manager or owner, she called the prepaid and they were able to get the dealership to take it back the next day with no questions asked. I am sure it would have been reposed otherwise and that would have cost me hundreds or thousands of dollars. Once they reviewed 17 pages of a contract for me with no charge, even though they say they will review up to 10. Another time they got my mother’s tax bill lowered by about $400. They have written several letters on my behalf. Some got results and some didn’t but that is not their fault. Count me as a satisfied customer and I am not usually that easy to be satisfied.

I was told that if I joined, they would take care of my child support problem. So I joined, and the attorney that I was given just threw the stuff back in my lap and would not even offer to look at the paperwork. I wanted to know if I was paying too much. I felt taken advantage of that's why I am so upset.

I have been thinking about joining Pre-Paid Legal as a consultant for years. I have been doing my due diligence and noticed all these complaints. I work for lawyers and know that they do not work for $26.00 per month. You are paying for access and a free consultation but not for representation. A lot of cases have no merit and like anything, there are good lawyers and bad.

I paid for the prepaid legal services for 7 years and used it for one beneficial service in updating my will. I attempted to use the services three times for covered matters and had extremely unprofessional treatment. The attorney wrote letters that had the facts all mixed up. When I attempted to have them write a second time with the facts corrected, they still could not get things straight. On another occasion, I submitted a contract for commission income that was not as an employee for their review. I was given incorrect advice regarding tax matters that I was fortunate to determine was not correct and able to avoid paying a lot more in taxes by ignoring their advice.

I have been using PPL for 6 years, and have had no problems. They have saved me thousands of dollars and most of all have given me peace of mind (priceless). Sometimes they tell me I have no case or to forget my pursuit of a company, I don't like that much but they know about law more than I do.

My bank charged me over $200 in fees for overdraft while I had more than adequate funds, when I contacted the lawyers at prepaid legal they said I should contact the banking commission they would not write a letter. Basically, the prepaid legal takes your money for representing you then when you need them they come up with all sorts of paragraphs in the contract for not doing so. In other words they are a lawyer referral service that you pay every month for doing nothing in my opinion they are a scam.

I hired Glantz and Glantz through prepaid legal to take on a construction lawsuit last year this time. It's now 1 year later and I still have no results, just constant billing for an attorney to keep reading the paperwork over and over again when the case is clear cut and dry. I hired an attorney because American Arbitrators stated I had to because the contract stated I must use them. I gave the attorney all the information in chronological of events as well as checks, statements, and etc. I have paid over $10,000 plus the American Arbitrators fees and still have no results. Paying the fees to my attorney is really putting further into a financial bind because he's not making every effort to finish the case, but clearly to drag it on for money.

I've had a Prepaid Legal Services plan for a couple of years as well as the Identity Theft Protection. I did a fair amount of research before I signed on with this plan. One of the first things I realized was that there are a lot of prepaid legal companies out there and these criticisms are so vague. It could be one of many companies which would then be many different qualities of law firms. I pay $17 a month for 24/7 access to an attorney anywhere in the US, if the need arises and it has - out of state and within. I'm talking about the PPLSI out of Ada, OK. One time, I called with a problem with a firm and it was taken care of immediately. I've been to the attorney firm's open house, seen their quality control system through the ADA system. I've had letters written, money returned, bills corrected, etc.

I got Pre-Paid Legal because I needed help collecting from deadbeat clients. Pre-Paid is a deadbeat program, the attorneys are flunkies and they give vanilla answers. They are a waste of money. The head of the KY Pre-Paid firm broke the attorney/client confidentiality by informing me what another Pre-Paid client said about me in the email then the crook billed me for reading the email. The bill was $700. I complained to Pre-Paid, but they did nothing. This is typical. I have put up with rude behavior from some attorneys as well. I would recommend that you stay away from this service. I wish we could file a class action against them.

I have been attempting for approximately a month to cancel our membership in Pre-Paid Legal. I have phoned and sent emails on numerous occasions requesting the paperwork to cancel this membership. In fact, after one such call, I received a packet for a "new" membership. I have been repeatedly told that my request is being forwarded to the appropriate department. However, I have never received any paperwork. Time spent calling and emailing. Frustration at the fact that they are more than glad to take your money, but you are completely ignored when you want to cancel. I just want this membership cancelled and I want them to stop debiting my bank account.

I have been a member of Prepaid Legal for more than 10years. My plan is for self-employed and I have been paying $ 49 for more than 10 years. When I informed them that I was sued by other party, attorney told me that my case had no merit, refused to help me by pretext that I had an attorney. After the letter from my attorney that she did not represent me, he asked me the proof of ownership of the company. I gave full proof about ownership. I had a time limit of 48 hours to respond to the lawsuit. He deserted me and told me that he can give referral only. Like a crook, he double crossed me and ruined us.

Somebody offered me the service last year in September, so I enjoyed it. Anyway, I thought I was going to need it, but when I called them to ask what I should do in a divorce situation, it was going to cost me 3 times more than going to a lawyer in town. So I said to myself: If it doesn’t work for me, how I can sell something like that? And I cancelled, but till now they are still charging my credit card. I called so many times and the person who took my number card by phone (Jay), he said that he has nothing to do with it, and that I have to call to other number, but it’s a stupid machine. They didn't charge it for a month and now I check my balance, and again!

I really don’t understand what has gone wrong with these people and their cases but I have Pre-Paid Legal Services and I have had no problems with them. Someone has always answered and I always talked to someone specialized in my problem. I have no complaints with prepaid legal services. As a matter of fact I trust this service so much I’m thinking of joining their sales team.

My wife was approached by a friend to join and to sell Pre-Paid Legal. We did so, and as it happened, I was in a situation where I was attacked and injured by my former employer. I called Pre-Paid Legal for help and got totally screwed up. The attorney did not listen to the entire story. She did not give me any advice as to the attack. The advice she did give me was to press the wrong charges against the company with the wrong office. Thanks To Pre-Paid Legal I am out at least $40,000 in damages. The lawyer also had me waste my time in pursuing an unemployment claim that I was obviously not entitled to, but I did so because she was the lawyer. The capper was the Identity Shield "protection".

I'm married to a man who is bipolar. He is the main person on the PrePaid Legal account. One day he was mad at me and without my knowledge, he removed me from Prepaid Legal. I'm back on after he's sorry, but my thing is, am I a second class citizen? Am I to be treated like a child? Later Prepaid Legal asked for our marriage license. Now I'm wondering if they did something illegal. Otherwise, they have been great. But, now I don't trust them. I was unable to process a claim for $88 that is owed to me through another company that stole money from my account.

I needed legal advice and representation and I googled for information and first page at the top (good position), "Find a lawyer...unlimited access blah blah get to a less than pedestrian site, rudimentary at best." After the fact I know now to look for disclosure and privacy statements. Big red flag if there's no contact info. I received a call from an associate of Prepaid Legal Services, Inc., Robert ***. I explained that I was in the middle of a lawsuit involving Capital One Bank Mastercard.

I don't understand these people saying that they were having trouble cancelling their membership. I called to cancel mine and it was done right then and there. I was always able to reach someone by phone.

I signed up on Jan 25, 2010 with a Hina ** who worked for Pre-Paid Legal Services at Ada, Oklahoma. She told me I only had to pay $10.00 for the registration and a monthly fee of $26.00 for all legal services. There was no other charges at all. When I called the Customer Service of Pre-Paid Legal 2 days later to check on my membership, I was shocked to hear that there was actually a regular lawyer's fee (hourly and retainer), but with a 20% discount on top of the $26.00 monthly fee charged.

I signed up for Prepaid Legal Service over 2 years ago. I was assigned to a group of attorneys in Atlanta. I had phone conversations with a "professional" attorney. I have not had any success in the 2 cases I have requested. It is a waste of time and my money! I pay Prepaid Legal $26.00 every month and for what? Prepaid did give me the name of an attorney that was in my local area. He was willing to listen but he got scared off when the insurance company told him in writing that they were not liable. He contacted me and told me there was nothing he could do, but if I paid him $5,000 he would take it to court and I might not get but $2,000 if that much.

You get what you pay for and that was reiterated to me from my experience with Prepaid Legal. I found out right after my wedding that my fiance had lied about his finances, that he had stolen from me, and that he owed back taxes for several years, etc. I called Prepaid Legal (Deming, Parker is their provider firm in Atlanta) and was told by their attorney that I had no grounds for an annulment because the marriage had been consummated, and they told me that I would need to file for divorce in the state the jerk lived in since he would be the defendant. I told the attorney I called that in my research of the GA law (I live in GA), it appeared I had several grounds for an annulment and that I could file in GA since I am a resident of GA. He again said that I'd need to call an attorney in MS and file for a divorce.

I used Pre-Paid Legal at least a dozen times in 4 years and always with excellent results. They have given great advice on multiple legal matters, took on one of the largest electronic stores in the US, all to get me back a lousy $100. Now who is going to spend $300 an hour on an issue worth $100? Pre-Paid Legal did! That's who! Attorneys bill in 15 min increments with an average national price of $300/hr = $75 for 15 minutes. My membership costs $36/months. That's over 2 months of great legal service. This is a no brainer! Complaints are usually from people who expect everything for nothing or don't know how to communicate. So sad.

I canceled membership in February 2009. They stopped taking payment from my account. However, they restarted taking money from my checking account. I did not check my account because I canceled it with a person and not a machine. The company said I did not return a fax they send to finish the process. I never got a fax from them. Again, I spoke with a person who told me she would handle the cancelation and nothing else had to be done in February. This is not good business practice. I am out of more than $150.00 because of this company. I will never do business with them again and would never recommend anyone else get involved with them.

I purchased a $249 Fast Start program to Prepaid Legal Services last September 10, 2009. I called them back to cancel my account and asked for refund. That was September 14 2009. They told me that I will have my refund after I send the package they sent me. On September 15, 2009, I blocked the debit card that I used purchasing their product. It was late when I realized that I am expecting a refund from Prepaid Legal to that account. So I called Prepaid Legal to request to make my refund deposited in my checking account and they said they cannot do that. They can only send the refund back in my debit card that I already blocked. They said it's in their policy. So I called the bank if I could cancel my request. But they said once I block my existing account, I cannot make it activate again. That left me no choice. So right now, I don't know how I could possibly get my refund back. I just can't believe that the one I'm planning to get involved with (Prepaid Legal) was the one who doesn't comply in our law! Is there somebody there who knows or can help me with this matter? I think Prepaid Legal should be out of business!

On or about the 1st of July 2009, I called the company and requested to cancel service. I was patched around to 3 people, until I was instructed I would receive a cancellation form in the mail that needed to be signed and mailed to PO Box 2217 Ada, OK 74821. I called on 7/20/09 and confirmed with a female that my letter to cancel has been received and that the services has been cancelled as of the dated form.

I paid for member services for 18 months, and upon request for services (They're very minor issues, and the firm indicated CA laws had been violated in the beginning.), I was unable to receive services because the law firm indicated they did not agree they would prevail in court. Upon service with an answer due in 5 days, I was forced to represent my self or buy attorney services at last minute.

The individual that I dealt with didn’t have my consent as well as the company to take more than $35 out of my checking account, and as far as I’ve seen, the company has taken more money out of my checking than I allowed. The amount that the company took out of my checking is $26.95. This has made me count on money that I thought I had when I didn’t and has made me fall behind on my bills.

I have had this policy for several years. I am entitled to legal defense benefits. I needed assistance in defending myself when I went for my defense benefits. I was entitled to 39.5 hrs of legal defense time. However, Ron Glantz of Glantz and Glantz interpreted defense very narrowly and insisted on a retainer for a necessary counter claim and 3rd party defense and forbade the lawyer he assigned to the case from doing anything aggressive in representing me, even if it meant my losing the case unless I paid him an additional retainer and fee that amounted to double the promised fee in the policy. Pre-Paid Legal, to date, has refused to assist me although benefits are only available at the designated firm.

I was served papers in Nov. by my ex - the day before going to court for child support hearing. It was an ex parte order - my daughter (12) was taken out of school and out of my custody - based on his lies and bs. I called Prepaid Legal - they said the referral off. was closed and would contact me next week - a court date was set for that following Thursday. I got a call the next wk. from an atty. 5 hrs away! I explained the situation. He said sorry, they couldn't help, and there were no attorneys w/ PPL in my area - the closest was 4 hrs away. So I wound up getting an atty. here in Carlsbad.

I called on January 30, 2009 to cancel my membership for both the Regular Family Plan and Identity Theft Plan with Pre-Paid Legal. I was emailed a letter that I needed to sign, date and fax or email back. I was told that I might be charged the February's fee as it takes 7 to 10 days to process my request. But not to worry, I would be reimbursed if that was the case. I both faxed and scanned/emailed the signed cancellation letter back that day. I did get an email confirmation back on February 2, 2009 confirming my cancellation. I was charged the February fees and took them at their word that I would be reimbursed. Pre-Paid Legal continued to make the automatic deductions for March and April.

My complaint is that no solutions are given regarding the complaints on Pre-Paid Legal not stopping charges for their services. It seems every complainer is making a mountain out of a mole hole, as the solution is very simple. If they wish to discontinue a bank draft for services from any company, all they need to do is the following and charges will cease: 1) Write a letter to the company you wish to discontinue drafting from your checking, savings, or credit card account. 2) Make copy of this letter and send to customer service where you hold the checking, savings, or credit card account along with a letter request to stop allowing funds to be withdrawn or charged from the company you want to stop payments to.

I canceled my plan by phone and thought it was done. This was in August 2008. My neglect was when I called in April, I was told that I needed to respond to an email cancellation that came to the address that they had on file, which I had changed since August. My bad. When I talked with them and gave the new email that I would be contacted at within 24 hours, I have not been contacted and the bill will go on. What am I to do? There is a charge of $17.00 monthly, along with the charge of the credit card.

I am writing regarding the unsatisfactory service you have provided to myself and my family, thus several attempts to contact you and discuss my concerns. I finally spoke to someone regarding those concerns, requesting a refund from the start of service but no refund was made, hence continuing to bill me. I was not aware of you continuing to bill me as this is an account that is not my primary account. It cost me about $900 since the beginning of my new membership and I received absolutely nothing. The attorney in Florida plead no contest when John ** pleaded not guilty, which cost us $ 220. Had we had known Prepaid Legal was without a doubt misleading, we would not have had a membership and John would have plead guilty (he was not going over the speed limit) and it would have been more cost efficient if we would have paid the ticket.

I have not been able to bring up this website on my computer. Are these Prepaid Legal Services trustworthy? I am a senior citizen and need to have the help of an attorney. I have not been able to contact this site.

They poorly handled a car accident and a worker’s compensation claim resulting in a low statemented. I then contacted them about an illegal firing from the state, which had fired me against the state OSHA laws and the Federal Whistle Blower Act. They wanted a $5,000 retainer. What good is Pre-Paid Legal if they get part of your settlement? I just contacted them about a malpractice suite and was basically told that it would not be financially feasible. This is against one of the largest hospitals in the area. In both cases, this would have been political suicide IN OUR LOVELY STATE OF NORTH CAROLINA.

My mother purchased Prepaid Legal to help me retain an attorney on 11/28/08. Prepaid Legal services took $25 out of her bank account. When I received my membership number, the attorneys that work with PPL refused to help me and gave me the runaround. I had to hire an outside attorney for the help I needed. When they sent their packet of info, I had it sent back to PPL. I wrote a letter asking them to refund my mother's money as she is a senior citizen and really can't afford the money. They did nothing for me and I returned everything to them.

I keep getting a recording from the Prepaid Legal automated phone #973-843-0059 and they're constantly calling my cell every minute or so and I need for them to stop cause every time I call that phone # back, it's a disconnected service.

On October 15th, 2008 I met with Ravis ** in Jackson, Mississippi. After talking with her in several occasions in reference to becoming an associate for prepaid legal, I explained to Miss ** that I was not interested in becoming a Prepaid Legal insurance customer because I was a paralegal and I could represent myself in most matters. Miss ** told me that it was a formality to join the legal insurance membership in order to become an associate for Prepaid Legal. I explained to Ravis ** that I would not consider the membership without first becoming an associate first. Miss ** misrepresented the Prepaid Legal company by telling me that she only need basic bank information and that I would not be charged for the legal insurance membership until I first became a Prepaid associate, and that she could go online that night and set up my Prepaid membership and that I could start making money that night.

I became a member of Pre-Paid Legal in 2006. I started having problems right away with them taking the money out of my account ahead of the scheduled time. That money was refunded to me and I didn't have any future problems with that. In April, 2007, I received a letter by the sheriff stating I owed for a credit card. I informed the sheriff at the time that there was some mix up but he said to just go to the court and file a written response. I did this and contacted my assigned attorney's office. I faxed the paper work to them and they wrote a letter for me to the attorney trying to collect. I continued to get letters from the collection attorney and EVERY time I got something I faxed it to attorney Jamie **. She told me that the collection attorney couldn't legally go any further because they had not produce the necessary forms showing proof that this was my debt.

I spoke with a customer person on 9/5/08 and received a bogus facx number (800-811-4543). They stated that the Bank has to send them verification that they took the monies - even though they did in fact confirm that they indeed did not and will not cancel this membership and CONFIRMED they were taking our monies illegally. After attempting to use the bogus number I then emailed them at the email address THEY provided. I contacted them on 9/11/08. I asked for their other 800 fax number and was refused. I was then told that the original above number was bogus and then provided another number (which is a toll number). I asked to speak to someone in that department-she stated there was no one in that department and I would not be allowed to speak to anyone. On 8/19/08 they did in fact send us a letter saying that they were having difficulties accessing our account (we filed a claim at the bank against them) and wanted us to sign the document to keep our membership going. I told them we cancelled it over 11 months ago!

Why have you not taken action again Pre-Paid legal services in OK? There are certainly enough complaints about their shady practices.

They took my money and did nothing for my landlord/tenant case. I now have to hire a private attorney to handle my landlord/tenant issues. Back in April they were supposed to handle legal issues I had with my son's SSI and they messed that up big time. It took 6 telephone calls to the attorney resolution department to fix. The secretary that was supposed to help me was rude and very ignorant. You would not expect that from a law firm!

I have been with Prepaid Legal Servive for about 3 years. I found that there services was not beneficial for me. They had also started charging me extra fees because I was trying to recruit other people. When I found that I was not getting any benefit from that either, I started trying to cancel. It has been over a year and they are still taking money from my account. I have did everything they told me to do, emails calls, etc. But they still have not cancelled my membership. They stopped it for one month and then after that they started it up again.

I joined this organization hoping to get cheape representation if I needed it but I'm having a hard time financially and determined this is one expense I could do without right now. I've tried to cancel but they told me to hang in and maybe things would change but they haven't and I'm having as much trouble financially as I was. I called today to cancel and they gave me some song and dance about some form to fill out on e-mail but there doesn't seem to be anything and they said they would put a hold on my bank account for 30 days.

They will not send me the information I need to cancel my membership, on 3/18/8 claimed they sent an email to me for cancellation and 5/7/8 gave me an incorrect email for cancellation and continues to withdraw money from my mother's account. I am left on hold for 20, 30, 40 minutes each time I call.

I requested advice on a personnel matter. An employee had increased her hours and fell into an overtime situation. I discovered the situation and sought advice from pre-paid legal.

I decided to cancel their services as I felt they take too long to respond and a couple of their responses did not seem to fit. As I cancelled they told me that there would be a 30 day cancellation period and then I would still have to send them a written notice. therefore, i will be charged another 17.00 and they are making go thru hoops in order to cancel. I feel that this is totally unacceptable on their part. I would not recommend their services.

Panel attorney for prepaid legal services, did not perform work as claimed, padded the bill, and then dropped me as a client while issues are pending before the court after being encouraged by the panel attorney to call discrepancies about his bill.

In an emotional moment surrounding a difficult situation, I signed up for this service. I have since decided that they cannot be of any service to me. I want to unsubscribe from the service. However, there does not seem to be any means of cancellation available.

This is an attorney referral service that doesn't provide either attorneys or referrals. I had a membership that is supposed to entitle me to an attorney referral within 1 business day. After 3 weeks of being able to only speak to secretaries and customer service clerks, I quit the service for lack of response on their part. The few attorneys I was able to talk to recognized the name "prepaid legal" and were anything but interested in taking the work. If they hear you're from Prepaid Legal, they often won't return the phone call. I've had other issues come up, and Prepaid Legal does anything but make sure that your issues are resolved, or that you found good legal representation.

I have been a ripoff victim. I had one of their agents convince me to get the idenity theft insurance and sign me up to be an agent. They stated I could make money being an agent and even convinced me to sign up to have one of thier websites to link my new clients to sign up online. I gave them 8 leads on people interested and signed up three of them. They stated after signing three persons you are an Associate. Now the head office states that since I did not sign up for the 'legal shield' also they were not able to give me any commissions (which was never told to me). And they stated I could not use the website that they charged me for (an additional $29.95 a month) to sign up new clients (which was also not told to me). Until I pay them more money to also get the legal shield added to my policy, they state they will hold my commisions from the sales or if I don't paid them by Dec. 31, 2007, I forfeit them. Please beware of there practices. They did not tell me the whole story on how they work, and that's the way they get you hooked!

In July 2006, I canceled my account with Pre-Paid Legal, Inc. I was told I would need to fill out a form which I did do and faxed back to the company. In August, I checked my bank account and verified that Pre-Paid legal was no longer taking money out of my account. What I failed to do was to check the months after this. Until 2 months ago, I never reconciled my bank account. I just deposited money in and knew about how much I had in there to spend and verify balances every now and then.

I consulted Pre-paid legal for work related advise. A year later I was informed that it was a conflict of interest. The attorney repeatedly lied to me. In an effort to help, I wrote letters to Indiana Discplinary, Pre-Paid Legal Ceo , etc. I have documents to support my claim. As a result I lost my job, benefits,wages resulted in mounting bills. My character was destroyed.

i applied at prepaid legal service on march 2 then on march 5 i had cancelled my membership then i had found out that prepaid legel took this amount of money from my saving account for the membership which the money was in a checking this left me with over drafts in my account and know they refuse to make it right.