IDShield Reviews
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About IDShield
IDShield provides identity, credit and privacy monitoring to help detect fraud early. If your identity is stolen, licensed private investigators help restore it. Plans include up to $3 million in reimbursement for unrecovered costs and are available for both individuals and families.
Visit www.idshield.com- Individual and family plans available
- Up to $3 million fraud protection
- Licensed private investigators included
- Cancellation requires written notice
- Doesn’t prevent identity theft
- Business plans no longer available
Helpful Reviews
What is IDShield?
IDShield offers identity, credit and privacy monitoring to help detect fraud before it escalates. Members receive alerts for suspicious activity and have access to licensed private investigators for full-service identity restoration. Individual and family plans include up to $3 million in reimbursement for stolen funds and recovery costs. While IDShield is owned by LegalShield, its identity protection services are separate from LegalShield’s legal offerings. Services are accessible via desktop or mobile app for 24/7 protection.
How does IDShield work?
IDShield doesn’t stop identity theft before it happens. Instead, it monitors your personal data across multiple sources and alerts you if suspicious activity shows up. If identity fraud occurs, licensed private investigators step in to restore your identity and finances. The service also includes financial and cybersecurity protection to help shield you from ongoing risks.
How to get started with IDShield
- Become a member: Choose an individual or family plan.
- Set up your account: Monitoring starts immediately once activated. Add banking and Social Security info for full coverage, and request your free credit report.
- Download the app: Monitor your identity on the go with real-time alerts and direct access to identity theft specialists.
- If you get an alert you didn’t expect: Contact IDShield’s emergency support any time — 24/7, 365 days a year.
» MORE: U.S. identity theft statisics
IDShield features at a glance
Identity Protection
- SSN monitoring
- Identity threat alerts
- Dark web monitoring
- Social media monitoring
- Public and court records monitoring
- Minor child monitoring
- Address change monitoring
- Medical data reports
- Identity insights and tips
- Reputation management
- Sex offender search and monitoring
Identity Restoration
- Licensed private investigators
- Live member support
- Guaranteed identity theft restoration
- 24/7 emergency assistance
- Unlimited customer support inquiries
- Restoration verification
- Lost/stolen wallet assistance
- Up to $3 million reimbursement for unrecovered costs
- Identity theft consultation services
Financial Protection
- 24/7 credit monitoring
- Monthly credit score tracking
- Credit threat alerts
- Hard credit inquiry alerts
- Financial threshold account monitoring
- Payday loan and other sub-prime loan monitoring
- High-risk application monitoring
- Credit freeze and fraud alert assistance
Cybersecurity & Device Protection
- VPN protection
- Password manager
- Personal internet monitoring
- Username/password credential monitoring
- Data breach notifications
- Privacy management
- Data encryption service
- Lost device protection
- Malware and ransomware protection
- Mobile device virus protection
- Data theft prevention
IDShield plans
IDShield offers identity protection plans for individuals and families. Both options include the same core features, such as identity monitoring, credit alerts and full-service restoration support. The main differences are who’s covered and the level of credit monitoring. Individual plans protect one person, while family plans cover you, your spouse or partner and any dependents under 18 living with you. Both plan types are available with either one-bureau or three-bureau credit monitoring.
IDShield cost
The cost of IDShield membership varies based on the plan you pick and which options you select within that plan. Both plans give you the option to monitor credit through either one or three credit bureaus, but you’ll pay more for three-bureau monitoring.
IDShield allows payments either monthly or annually via bank draft or credit/debit card. It does not accept pre-paid cards. At the time of publishing, IDShield’s monthly plan prices are listed as follows:
- IDShield One Bureau Individual costs $14.95 per month.
- IDShield Three Bureau Individual costs $19.95 per month.
- IDShield One Bureau Family costs $26.95 per month.
- IDShield Three Bureau Family costs $34.95 per month.
IDShield FAQ
What does IDShield cover?
IDShield covers key areas of identity theft protection, including credit and social security monitoring, dark web surveillance and alerts for suspicious activity. It also provides cybersecurity tools like a VPN and antivirus protection along with full-service identity restoration and reimbursement for eligible losses (up to $3 million). Coverage extends to financial account monitoring, lost wallet support and access to licensed private investigators.
How much does IDShield cost?
IDShield costs between $14.95 and $34.95 per month, depending on which plan you choose.
Are IDShield and LegalShield the same?
IDShield is a product of LegalShield, but it offers different services. IDShield is for identity protection, monitoring and restoration, while LegalShield helps provide legal services and expertise.
Does IDShield have a trial period?
No, IDShield isn’t offering a trial period at this time.
How do I cancel IDShield?
IDShield memberships can be canceled at any time, but all cancellation requests must be provided in writing. To cancel your membership, email support@legalshieldcorp.com with your name, membership number, phone number and state your request to cancel. IDShield’s website doesn’t mention anything about refunds, prorated or otherwise.
Still have questions?
Is IDShield legit?
Yes, IDShield is a legitimate identity protection service that offers credit monitoring, dark web surveillance and full-service identity restoration. While it can’t prevent identity theft, it provides tools to detect suspicious activity and support recovery after a breach. Whether it’s worth the cost depends on your individual risk and the level of protection you want.
IDShield Reviews
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Popular Mentions
- 4,952,979 reviews on ConsumerAffairs are verified.
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- 4,952,979 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed June 17, 2026
I appreciate the updates. I’m very happy with the service.
Robin, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.
Reviewed Feb. 22, 2026
Very helpful in what I needed help with.
Jeremy, thanks for the kind words. We’re glad the alert was helpful and that everything is in order. If you need assistance again, we’re here to help.
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Reviewed Feb. 13, 2026
I had been a member for a long time. I needed a review of what my membership brought me and what to update. Easily accomplished. My wife and I feel more secure.
Randy, thank you for sharing your experience. We're glad to hear that the membership review process went smoothly and that you've gained greater security. Thanks for being a valued member.
Reviewed Feb. 13, 2026
The agent was very knowledgeable and treated the alerts with professionalism. The concerns and questions were dealt with and resolved to my satisfaction.
Caroline, thank you for taking the time to share your experience with us. We are delighted to hear that our IDShield Consultant's professionalism and knowledge met your expectations and that your questions were addressed to your satisfaction. Should you have any further questions or need assistance in the future, please feel free to reach out to us. Thank you for choosing us.
Reviewed Jan. 29, 2026
I've always felt that the agents are very well informed, compassionate and understanding.
Thank you for your wonderful feedback. We're thrilled to hear you find our agents informed, compassionate, and understanding. Providing exceptional customer support is important to us, and your words affirm our commitment to excellence. If there's anything more we can do for you, don't hesitate to reach out. We truly value your support!
Reviewed Jan. 22, 2026
I felt like the instructions to delete whatever I had to delete were a little vague and the representative could have been a little more helpful in telling me how to go about it. It all did work, but I am not the most tech savvy person and the staff needs to be aware of that.
Paul, thank you for sharing your feedback. We’re glad to hear everything ultimately worked. We also appreciate your note about clearer guidance for those who aren’t as tech-savvy. Our team is always looking for ways to make the process easier and more accessible for everyone. Thanks for being a valued member.
Reviewed Jan. 6, 2026
IDShield has put me at ease for many years with its theft protection. Plus the credit reports are so convenient and informative. It's a great investment.
Andrea, thank you for your kind words and for being a valued member of IDShield. We're thrilled to hear that our services have provided you with peace of mind and that you find them both convenient and informative. Helping protect your identity is at the heart of what we do, and knowing it's been a great investment for you reinforces our commitment. Thank you for choosing IDShield.
Reviewed Dec. 30, 2025
Very satisfied. Thank You!!
Joyce, we’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback.
Reviewed Dec. 28, 2025
I was so pleased with the Customer Service and help I received someone notifying the 3 Service Bureaus of my issues with several breaches. Your people made me feel protected and cared for as I was uneasy about the number of breaches that were occurring with my personal information.
Sheila, thank you for sharing your positive experience with us. We're delighted to hear that our team made you feel protected and at ease during a difficult time. Your security is our top priority, and we take pride in providing trusted and caring service. If you require any additional assistance or support in the future, please don't hesitate to reach out. Thank you for choosing us.
Reviewed Dec. 25, 2025
Very professional. Pleasant to talked to.
Amy, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.
Reviewed Dec. 18, 2025
Very professional and explained to me what I needed to do, super pleasant to talked to
Thank you for the wonderful feedback. We’re delighted to hear that our team provided you with clear explanations and a pleasant experience. If you have any more questions or require further assistance, feel free to reach out. Thank you for choosing us!
Reviewed Dec. 15, 2025
I got an ID Shield as a complimentary service with a legal shield account (which is a scam and didn't help at all). One night I get an alert informing me that, according to court records, I had been charged with serious crimes, DUI, reckless endangerment, running it from the cops, violation of probation and more. It took several attempts to get a hold of of somebody and then after waiting for a long time, I was told that it wasn't me and that ID Shield will alert on things like if someone has the same birthdate, SSN, name or combination of those and not to worry because it wasn't me. Then the operator assured me that it was perfectly safe to enter in all of my banking and credit card information so that information could be protected also. I think it's all a scam and they make it very difficult to cancel on purpose so they can tap your bank account automatically. It's all **, don't subscribe.
For annual memberships, you may cancel at any time after your first 12 months. If you have further questions, want to verify that your request was received, or would like to speak to someone directly on this matter, please get in touch with our Customer Care Team at (844)-714-8494 between 7-7 CST Monday-Friday, and a member of our team would be happy to assist you.
Reviewed Nov. 10, 2025
I called recently to inform the company that I had a scammer call me and tricked me into exposing my email accounts and other data in addition to allowing them to steal a very large amount of cryptocurrency. The rep was very kind and sympathetic. She made sure to make a note of the incident in my file should the scammer try to steal my identity or attempt some other type of fraud in the future.
David, thank you for sharing your experience with us. We're disheartened to hear about the unfortunate situation you went through, but glad that our IDShield Consultants could provide you with the assistance and support needed. Protecting your data remains our utmost priority, and we're pleased to hear that our team acted promptly. Should you have any further questions or need additional help, please don't hesitate to reach out. We’re here to support you every step of the way.
Reviewed Oct. 24, 2025
I contacted support regarding some dark web alerts I received and was unsure of how to deal with. The support person was very helpful, patient, gave me advice and suggestions on what to do, and alleviated my fears.
Gina, providing guidance and reassurance in moments that can be worrisome is very important to our team. If you require additional assistance or guidance, please don't hesitate to reach out. Thank you for choosing us. We're here whenever you need us.
Reviewed Oct. 15, 2025
The agent was concise and was able to help me navigate the site and answered my questions.
Caryn, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for choosing us.
Reviewed Oct. 9, 2025
I was very satisfied for the information I needed for my fraudulent loan.
Beverly, thanks for the positive review. We are glad that our team is providing you with the insights you need. We are here if you have further questions or concerns. Thanks for choosing us.
Reviewed Aug. 30, 2025
Every experience I have had with ID Shield has been helpful, with caring, knowledgeable people. They have given me more than I asked for in that they assure me of their availability should I need them again, and given tips or instructions to guide me in making better financial decisions. I always feel comfortable speaking with them. You have made excellent choices in the staff you have hired. Thank you/them for being there for me when I needed you.
Thank you for sharing your experience with us. We're delighted to hear that our team has continuously provided helpful and knowledgeable service, making you feel comfortable and confident with your financial decisions. We're always here whenever you need assistance. Thank you for choosing us.
Reviewed Aug. 20, 2025
Answered all my questions and concerns and put my mind at ease. Consultant was very thorough. Went over all of my needs and concerns. Best thing ever choosing IDShield and Legal Shield. Thank you so much.
Linda, thank you for your wonderful feedback. We're thrilled to hear that our consultant was able to address all your questions and concerns comprehensively. It's so gratifying to know you've had a positive experience. If you ever need further assistance, don't hesitate to reach out. Thank you for choosing us.
Reviewed Aug. 15, 2025
I felt taken care of by my identity theft specialist. I was listened to, received help to understand my questions I had, and was given information on further protecting myself while IDShield did their job to help me. I am aged, and this crazy world is a bit too much for me. I would give almost anything to be transported to an earlier time in life when we were not so sophisticated that we hurt ourselves and each other with identity theft, scamming, and so many other unscrupulous practices that I really don't even want to know. I often feel like a stranger in my own body these days. It is very very helpful to be able to call someone and explain situations and learn how to navigate them safely. I am deeply appreciative for this experience and for the CR helping me at ID Shield.
Diane, thank you for taking the time to share your thoughtful feedback. We completely understand your situation, and we are here to. help. We're glad to hear that your IDShield Consultant has provided valuable support during this challenging time. It's both our responsibility and privilege to assist you in understanding and addressing any complexities that come your way. We appreciate the trust you place in us as we continue to strive to protect your sensitive information. If there’s anything else you need, feel free to reach out at any time.
Reviewed July 19, 2025
I recently had mail theft, which led to check theft, check fraud … Many police reports to be given, accounts to be changed, credit freezes and fraud alerts. It cost me three days of work to take care of all the documentation … but without ID Shield to provide lists of what I needed to do, the process would have been much worse.
Ruth, thanks for the positive review. Your security is our priority, and we appreciate your feedback. If you ever need assistance, we’re here to help. Thanks for being a valued member and trusting in IDShield.
Reviewed July 17, 2025
All was very good
Larry, thanks for the kind words. We’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback.
Reviewed July 17, 2025
Patience, understanding and respectful.
Cheryl, thanks for the glowing review. Your security is our priority, and we appreciate your feedback. If you ever need assistance, we’re here to help. Thanks for being a valued member.
Reviewed July 3, 2025
I tell many about ID Shield, when the opportunity comes up, including my clients... Unfortunately, when you're over 65, there is a target on your back for fraud attempts. And AI is making this more difficult to spot. I would not dream of being without ID Shield, and the caring, live support I get for computer safety, email safety, and social media, not to mention the credit monitoring. Thank you.
Karin, thanks for the kind words. We’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback.
Reviewed July 3, 2025
Your representative was extremely courteous and patient with me and my problem. Many thanks!
Cecilia, thanks for the glowing review. Your security is our priority, and we appreciate your feedback. If you ever need assistance, we’re here to help. Thanks for being a valued member.
Reviewed June 20, 2025
Appreciate the realistic advice I received and the staff was patient with my questions.
Althea, thank you for sharing your experience with us. We're thrilled to hear that our team provided realistic advice and were patient with all your questions. Your positive feedback is greatly appreciated, and we look forward to being of service again in the future.
Reviewed June 18, 2025
The agent was knowledgeable and extremely professional.
Larry, thanks for the kind words. We are thrilled to hear about your positive experience with our team. Please feel free to reach out anytime you need assistance—we’re here to help.
Reviewed June 6, 2025
EXCELLENT SERVICE with VERY IMPORTANT INFORMATION!!
Ira, thanks for the kind words. We are thrilled that our team provided you with valuable information and exceptional service. We look forward to continuing to provide support whenever you need us. Thanks for choosing IDShield.
Reviewed March 13, 2025
She was friendly and helpful.
Sandra, thanks for the five-star review. When you need help with protecting your identity and online reputation, IDShield is here. Thanks for sharing your experience with us.
Reviewed Feb. 14, 2025
Answered my question, my concern, promptly, professionally.
Kenneth, thanks for the five-star review. IDShield helps you gain peace of mind knowing you and your family’s finances, credit, and identities are being looked out for 24/7 with our full coverage, protection, and restoration plans. Thanks for sharing.
Reviewed Feb. 13, 2025
My call was answered quickly and I was transferred to a customer service agent who listened to my concerns about credit card fraud, explained the options offered by ID Shield and took immediate action on the option I chose.
Becky, thank you for the five-star review. We’re thrilled that our service has been helpful and effective for your security. Thank you for choosing IDShield.
Reviewed Jan. 31, 2025
Thank you for your help. You were so helpful and professional
Connie, thanks for the five-star review. When you need help with protecting your identity and online reputation, IDShield is here. Thanks for sharing your experience with us.
Reviewed Jan. 30, 2025
So, I requested help via email for a downgrade on my credit rating explaining that someone else's information was confused with mine (It was my son with the same name but different SSN). No replies for 2 days.
Jefferis, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.
Reviewed Jan. 17, 2025
I called in and asked for assistance with the online privacy management. The person assisting me helped with a couple easy steps and I was taken care of. Their knowledge certainly helped make the process very efficient!
Terry, thanks for the five-star review. IDShield helps you gain peace of mind knowing you and your family’s finances, credit, and identities are being looked out for 24/7 with our full coverage, protection, and restoration plans. Thanks for sharing.
Reviewed Jan. 16, 2025
I receive a daily USPS mail and package report for what will be delivered within the next few days. The report also includes packages in sending supposedly to track my outgoing packages to track their delivery. In the past 2 months I have noticed several packages that appear to be shipped from my address via Tiktok. I don't have a Tiktok account and haven't shipped packages using the post office for quite a while. I have tried to handle this locally without much success. I do not want to be of fraud using the USPS. I also tried to contact Tiktok to get them to stop their users from this activity. They could not do anything without the user's names.
So I contact you to get something reported. You also attempted to get the information from Tiktok and failed. Your agent then submitted a report to Federal Trade Commission for me. This is still a problem. I think social media needs to be made more accountable for the activities of their users. This is a federal offense. Thank you for taking this issue serious enough to make it a matter of record.
Edie, thank you for the five-star review. We are happy our team was able to help provide you with the support you needed. Thanks for choosing IDShield.
Reviewed Jan. 7, 2025
The staff listened to my needs and got me to the right person to address my issue. The second person gave me information on how to protect myself in the future. Both were easy to understand and helpful.
Bobbie, thank you for the five-star review. We are thrilled to hear that our service has been helpful and effective for your security. Thanks for choosing IDShield.
Reviewed Dec. 20, 2024
I had a supposed call from Amazon that walked me through several phone connections. They were to call me the next day to supposedly help me with fraud on my account. As I reflected on the experience, I suspected I was being scammed. So I called ID shield, and the wonderful woman totally helped me. And she went the extra mile to put an alert on my credit report with Experian that has made me feel much safer and I’m so grateful.
Laura, thank you for the positive review. When you need help, IDShield is here. Thank you for being a valued member.
Reviewed Nov. 7, 2024
Excellent. The person that assisted me was very patient, calm, and knowledgeable. She listened and knew just what I needed and resolved my concerns! Great person...
Nicky, thanks for the glowing review. We are happy our team is providing you with excellent service. Thanks for being a valued member.
Reviewed Oct. 27, 2024
Recently IDShield informed me that they found my social security number on the dark web. When I called about it, the agent I talked with explained that my SS # was for sale on the dark web. When I asked what to do about it, she explained that I should put a freeze on my account on all three of the credit reporting agencies. She then emailed me the instructions on how to do that. The agent was very knowledgeable and took all the time I needed to explain the situation thoroughly. I never felt rushed. My investment in IDShield is well worth it.
Kitty, thanks for the five-star review. When you need help with protecting your identity and online reputation, IDShield is here. Thanks for sharing your experience with us.
Reviewed Oct. 24, 2024
Placing a fraud alert on our accounts was a bit cumbersome, but it was finally completed. We hope that our important information will not be compromised with ID Shield's assistance. Thank you.
William, thanks for the review. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for being a valued member.
Reviewed Oct. 24, 2024
Misty was so patient in dealing with the cs rep at Chase in regard to the alert about my SSN being used for a JPMC CUBE consumer deposit.
Alison, thanks for the review. We are happy our team is providing you with excellent service. Thank you for choosing IDShield.
IDShield Company Information
- Company Name:
- IDShield
- City:
- Ada
- State/Province:
- OK
- Postal Code:
- 74820
- Country:
- United States
- Website:
- www.idshield.com
