IDShield

IDShield

 4.0/5 (35 ratings)
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Written by Courtney Hamar
Edited by Vincent Landino

About IDShield

IDShield monitors your identity, credit and online privacy to protect you against fraud. In the event your identity is stolen, the company helps restore it, covering up to $1 million in expenses as well as providing assistance from licensed private investigators. IDShield has plans for individuals, families and businesses, all of which you can try out with a 30-day risk-free trial.

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    Overall Satisfaction Rating

    • 5 stars
    • 4 stars
    • 3 stars
    • 2 stars
    • 1 stars

    Pros

    • Multiple plan options
    • $1 million fraud protection
    • 30-day trial period

    Cons

    • Written notice needed for cancellation

    Bottom Line

    IDShield helps you safeguard your identity and personal information in return for a monthly or annual fee. Weigh the cost of a monthly membership versus the benefits available to see if IDShield is right for you.

    Top IDShield Reviews

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    Rated with 5 stars
    Verified

    I love getting emails or logging into my account and seeing "Nothing to report" and not just knowing there have been no red flags in the previous month but it also reminds me that...

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    Rated with 5 stars
    Verified

    ... I have been alerted of a credit check while I was still on the phone with a loan officer. I was also alerted right away when I made a sale in my IRA that exceeded the threshol...

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    What is IDShield?

    IDShield provides a variety of services to help watch over members’ private information and alert them to potential fraud.

    If a member’s identity is stolen, IDShield can cover up to $1 million in lost expenses and legal fees, and it has dedicated private investigators to help restore members’ identities after they’ve been stolen.

    IDShield is a product of LegalShield, the legal services provider, but the brands offer separate services.

    How does IDShield work?

    Once you’ve signed up, IDShield monitors your identity for signs of fraud, identity theft and privacy violations.

    However, it’s important to note that IDShield’s services generally don’t prevent identity theft. Instead, they alert you to suspicious behavior or signs that someone has stolen your identity. If it turns out that there was fraudulent activity, IDShield helps you restore your identity and finances to what they were before the theft.

    IDShield’s individual and family plans are accessible through a 30-day free trial, so you can sign up for service without committing to a purchase while you see if it’s right for you.

    IDShield plans

    IDShield has plans for individuals, families and businesses looking for identity theft protection. The individual and family plans are largely the same except for the number of people they cover. However, IDShield’s business plans offer different services.

    The IDShield Individual plan:

    • Protects one person
    • Includes access to all IDShield features
    • Monitors your credit through either one or three credit bureaus

    The IDShield Family plan:

    • Protects you, your spouse or partner and all dependents under 18 living with you
    • Includes access to all IDShield features
    • Monitors your credit through either one or three credit bureaus

    The IDShield for Business plans include:

    • Vulnerability scans
    • Remote technical assistance
    • Emergency help line response
    • A $100,000 cyberprotection plan
    • Protection for six or 12 URLs and/or public IP addresses

    IDShield cost

    The cost of IDShield membership varies based on the plan you pick and which options you select within that plan.

    The individual and family plans both give you the option to monitor credit through either one or three credit bureaus, but you’ll pay more for three-bureau monitoring. Likewise, both IDShield business plans offer the same general services, but you’ll need to pay extra for the Plus plan if you want to protect more than six IP addresses or URLs.

    • IDShield Individual costs $14.95 per month.
    • IDShield Three Bureau Individual costs $19.95 per month.
    • IDShield Family costs $26.95 per month.
    • IDShield Three Bureau Family costs $34.95 per month.
    • IDShield for Business Essentials costs $79.95 per month.
    • IDShield for Business Plus costs $149 per month.

    Annual payment options are also available for the individual and family plans. All prices are accurate as of publishing.

    IDShield FAQ

    What does IDShield cover?

    IDShield covers:

    • Identity protection
    • Cybersecurity and device protection
    • Identity restoration
    • Financial protection

    It also has licensed private investigators on hand in case of an identity threat, and it covers up to $1 million in lost expenses and legal fees incurred due to a covered event.

    Are IDShield and LegalShield the same?

    IDShield is a product of LegalShield, but it offers different services. IDShield is for identity protection, monitoring and restoration, while LegalShield helps provide legal services and expertise.

    Does IDShield have a trial period?

    Yes, IDShield’s individual and family plans are accessible through a 30-day, risk-free trial.

    How do I cancel IDShield?

    IDShield memberships can be canceled at any time, but you will need to send written notice. For cancellation information specific to your plan, consult your membership benefits or reach out to IDShield’s Member Services department.

    Is IDShield legit?

    IDShield is a good option if you’re looking to protect your identity and get some added peace of mind. While it may not directly prevent identity theft, IDShield has a lot of services that can detect fraud and help you get back to normal after a breach has occurred. Think about which option is right for you, and decide for yourself whether the risk of your identity being stolen is worth IDShield’s membership fee.

    IDShield Reviews

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    How do I know I can trust these reviews about IDShield?
    How do I know I can trust these reviews about IDShield?
    • 4,027,394 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.

    For more information about reviews on ConsumerAffairs.com please visit our FAQ.

    Page 1 Reviews 0 - 10
    Rated with 5 stars
    Verified Reviewer
    Original review: June 18, 2022

    I love getting emails or logging into my account and seeing "Nothing to report" and not just knowing there have been no red flags in the previous month but it also reminds me that my personally identifiable information is being monitored on the dark web and the Internet. It provides huge peace of mind that if my identity is ever suspected to be compromised, there are experts who will research and fix everything. Without IDShield, I wouldn't know where to begin in that situation.

    IDShield response

    Sheryl, thank you for your review. We love hearing from our valued members and appreciate you taking the time to share your experience with us. We are proud to proactively defend your private data and online reputation with full-service monitoring, as well as restoration for when cyber threats become a reality. Thank you for choosing IDShield.

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    Rated with 5 stars
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    Verified Reviewer
    Original review: Aug. 13, 2021

    Attentive to my worries, helpful in providing advice & instructing on further steps to make in solving the problems faced with identity theft, would recommend their services to anyone who is faced with this issue.

    IDShield response

    Kelly, thank you for your glowing review. We are happy to hear that our team is providing you with excellent service. We are proud to help our valued members, like yourself, protect what matters most with the best identity theft protection available. Thank you for choosing IDShield.

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      Rated with 5 stars
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      Verified Reviewer
      Original review: Feb. 19, 2021

      IDShield monitors your passport, your social security number, your drivers license, your medical id, your store cards, your birthdate, your IRA--all in addition to the normal bank accounts and credit cards. They let you set thresholds on each account and you are quickly alerted if the threshold is exceeded. If it is your transaction you simply mark it as reviewed and dismiss the alert. If it isn't you can call in 24/7 and talk with a licensed fraud investigator. I have been alerted of a credit check while I was still on the phone with a loan officer. I was also alerted right away when I made a sale in my IRA that exceeded the threshold I had set. I also called IDShield when I wasn't sure whether I should click on an email and they advised me not to--it was a phishing email. Excellent service--very prompt and informed.

      IDShield response

      Bonni, thank you for the review. We appreciate you taking the time to share your experience with us. We are pleased to hear our team has provided you with excellent service and that you have found such value in your membership benefits. Thank you for choosing IDShield.

      3 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Nov. 23, 2020

      After Equifax breach in 2017, I paid IDshield 19.95/mth to protect my husband's and my credit. In Feb/2019 both our social security numbers were obtain fraudulently and IDShield never notified us. Ever. We just discovered this breach in 11/2020 when we went to obtain a routine credit report. Their response to the BBB complaint that I submitted was they created a new system in 1/2019 which I did not activate (never was made aware of this) and so it was not their fault, but they still collected their monthly fees. They really did a very poor job and I will not use them again. If you are considering their services I would use someone else. Very disappointed in their efforts. I dealt with the identity theft on my own and cancelled my service with them immediately.

      9 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: Oct. 6, 2020

      Every little scam or mislead thing I receive an email ASAP and told what scam to look out for and why. The name of the companies that are scams and I'm told quite a bit. They keep me updated which I love.

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      Rated with 5 stars
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      Verified Reviewer
      Original review: Sept. 30, 2020

      IDSHIELD offers comprehensive restoration a $1million protection policy social media monitoring for adults and children and they even alert you about sex offenders in your area.

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      Rated with 3 stars
      Verified Reviewer
      Original review: Sept. 29, 2020

      I am satisfied with this company. I did not choose this company. A credit monitoring company assigned it to due to my info was found to be hacked in their system. So company paid to have everyone moni.

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      Rated with 5 stars
      Verified Reviewer
      Original review: Sept. 28, 2020

      ID Shield are the same people from HRB so they know everything about the customer and can easily detect when someone tries to use your ID for the wrong purposes. Also, it's relatively cheap.

      3 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: Sept. 27, 2020

      I have had IDShield and LegalShield for 15+ years and have been 100% satisfied with all their services, customer service, and quality of protections. Not only is the IDShield has identified attempts to steal my money, use my driver's license, and other forms of identity. The family legal plans have put me in a position to resolve dozens of legal issues. ID Theft and their accompanying legal issues can be confusing, complicated, and even a little embarrassing. The combined suite of coverage IDShield and LegalShield have saved time, saved money, and protected my family.

      5 people found this review helpful
      Rated with 4 stars
      Verified Reviewer
      Original review: Sept. 26, 2020

      IDShield- they look at your credit report, they notify you when something that isn't right will you credit or unlimited identity theft protection 24/7 support, supports credit reports credit disputes-scans social media for unwanted images or posts. Watches your financial account for unwanted activity. Protect your social security number. Very reasonable plan prices.

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        IDShield Company Information

        Company Name:
        IDShield
        City:
        Ada
        State/Province:
        OK
        Postal Code:
        74820
        Country:
        United States
        Website:
        www.idshield.com