Lexington Law Reviews

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About Lexington Law

Lexington Law is a credit repair firm that helps clients address inaccurate or questionable items affecting their credit score. The company says its clients have seen more than 83 million items removed from their credit reports since 2004.

Pros
  • Free online credit assessment
  • Straightforward service plan
  • Online chat available
Cons
  • Pricier than some competitors
  • Not available in Oregon

Lexington Law Reviews

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    How do I know I can trust these reviews about Lexington Law?
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 4 Reviews 235 - 435
    Staff

    Reviewed Dec. 11, 2023

    Thank Lexington Law for helping with building my credit. You can count on them when it comes to frightening out to build your credit. I have had many good experience with Lexington Law. Thanks so much Lexington Law.

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    Lexington Law
    Response from Lexington Law

    Thank you so much for sharing your experience with us. We appreciate your recommendation and loyalty.

    Staff

    Reviewed Dec. 5, 2023

    They've assisted me in every way possible with my credit repair journey. My score has increased dramatically since I've acquired their assistance. I must say the service has been exceptional. Extremely thankful for their help.

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    Lexington Law
    Response from Lexington Law

    We are so happy to hear this—thank you for choosing us to be a part of your credit repair journey.

    Staff

    Reviewed Dec. 2, 2023

    Great Firm that is helping me get back on track with my credit score. Professional Staff.. Highly Recommend this firm to all who need help with their credit score and so much more. Great Firm.. Thanks.

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    Lexington Law
    Response from Lexington Law

    Thanks so much for sharing your experience with us. We have loved working with you and appreciate your recommendation.

    Sales & MarketingStaffBillingRates

    Reviewed Nov. 28, 2023

    I spoke to a representative that assisted me with knowledge about my credit score and how to develop better credit. He also listened to me about my concerns and they were met. I have been with Lexington Law for a while now and I enjoy knowing that someone is looking out for my best interest at heart. I enjoy the fact that they work with me to not only improve my credit score but to actually find ways to improve my score Thru paying bills I normally would pay in the first place. I also enjoy the fact they let me have a discount due to me being on disability and making payments for their services. Thank you for your time and patience with me Thru this review.

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    Lexington Law
    Response from Lexington Law

    Thanks so much for sharing your experience with us. We have loved working with you and appreciate your recommendation.

    Customer ServiceStaff

    Reviewed Nov. 28, 2023

    Very helpful, attentive and responsive to all my concerns, needs, and questions. While I was chatting with a representative, they expressed that I had a free service that I hadn’t started yet and emailed the information to me.

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    Lexington Law
    Response from Lexington Law

    We are so happy to hear this—thank you for choosing us to be a part of your credit repair journey.

    Customer ServiceCoverageMaintenanceStaffBilling

    Reviewed Nov. 27, 2023

    10 Years ago I was forced into bankruptcy when the markets turned. My score went all the way to the Bottom of the chart. A couple of years ago I engaged Lexington Law to help me get negative Items off my credit report as soon as I could. They have a dogged approach and do not give up on any accounts. I also had to do my part and follow their guidance. 23 Items have been removed across three credit agencies. One missed payment from Citizens Bank, from several years ago is all that remains. They are stubbornly hanging on to my ONE missed payment.

    Now my score is back up to 775. YAY! I also had Identity theft protection. I have downgraded my coverage to a small monthly maintenance fee of $24.95 to keep my continuous I.D. Theft protection of 1 Million Dollars. I feel I have a good safety net. We can keep checking back on the one account left. Someday they will forgive me! I recommend Lexington Law to everyone I know who wants to improve their credit, and protect themselves from ID Theft.

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    Lexington Law
    Response from Lexington Law

    Thank you for your positive words—we really appreciate the time you took to write such a detailed review.

    Customer ServicePriceStaffRatesTransparency

    Reviewed Nov. 27, 2023

    Jesus was my contact in customer service. He went above and beyond and showed compassion and empathy during a trying time in my life. He made it a pleasant experience. Lexington Law found more issues with my credit than I ever knew existed. They uncovered some interesting and bizarre issues and got right to work on it. They were able to improve my score more than they had originally suggested and it was them who reminded me to stay up to date. I received updates regularly and they were at work diligently. I would receive monthly, if not more often, informational updates always with positive news.

    They helped me feel human and released me from being trapped under incorrect bad credit and penalties. They made all my worries far less overwhelming and I am now on an even playing field when it comes to credit and financially dependent aspects in my life. What a blessing to have found them. And they were far more affordable than I ever thought possible!!! I recommend them to anyone I know in my situation.

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    Lexington Law
    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    Customer ServiceSales & MarketingPriceStaffTransparency

    Reviewed Nov. 15, 2023

    I've been working with Lexington Law for several years now. It began with trying to remove negative credit reports and they have helped me to do that while continuing to provide updates with my credit score and other credit monitoring. I am informed by emails and text messages of anything that affects anyone of the 3 credit bureaus, in addition to fraud protection, at a low monthly cost. I appreciate how easy it is to access someone by simply calling or via the mobile app, website or email. Thank you Lexington Law for being such a help with my credit portfolio.

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    Lexington Law
    Response from Lexington Law

    Thank you for your positive words—we really appreciate the time you took to write such a detailed review.

    CoverageTechStaffBilling

    Reviewed Nov. 2, 2023

    I came to Lexington Law several years ago with some credit issues. They were good in researching, reviewing, and helping get things removed I had failed at previously - and I'm pretty solid at following directions. They also have tools available to deal with other things like inquiries which I have used periodically. They fixed my problems inside of 4 months but I have kept a minimal subscription membership going because you never know what can happen and I didn't want to start over from scratch.

    Lexington Law is the only company I recommend and despite the legal issues in August, I am still keeping them - what they faced in my estimation was very minor. I was advised up front about up front money due and I was fine with that - the faster I can get the money paid and the engine going the better. I had no issue with the billing practices and there's never been an issue EVER. Credit is a LIFELONG thing and I'm glad I can log in to Lexington any time to look, grab some inquiry tools (because not EVERYONE discloses or gets your consent to run your credit!) and know they are available if I need assistance. The peace of mind I feel with that is beyond incredible.

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    Lexington Law
    Response from Lexington Law

    We are so happy to hear this—thank you for choosing us to be a part of your credit repair journey.

    Customer ServicePriceRates

    Reviewed Oct. 30, 2023

    For the price they make a definite impact on my credit. They get back to me whenever my credit has a positive score or a negative one, but usually it is repaired. I don't have a lot of money to use other law firms. I really appreciate what they have.

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    Lexington Law
    Response from Lexington Law

    Thank you so much for your recommendation. We are so pleased to hear that you have benefited from our services.

    Customer Service

    Reviewed Oct. 30, 2023

    I am working with a lady by the name of Seaira. She has been one step ahead of the collection agencies and has assisted me in writing to these creditors. Seaira has a calming voice, that I can feel her smile through the phone calls.

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    Lexington Law
    Response from Lexington Law

    Thank you so much for sharing your experience with us. We appreciate your recommendation and loyalty

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    Customer ServiceCoverageTechPriceBilling

    Reviewed Oct. 25, 2023

    I signed up with Lexington Law to repair my credit further than I have been able to. My credit card company didn't let the $139.99 charge go through because they thought it was fraudulent. (I know because I talked to them) Lexington Law emailed me that they had cancelled my profile because I didn't remit payment, I emailed them back what happened with the credit card company and that my card isn't bad...it was just flagged as fraud. Lexington Law replied by saying they were charging me a fee of $19.95 as a penalty and I replied to them by saying..."No thanks. I don't want to be a customer if this is how you treat your clients!"

    They ran my card for the $139.99 and the $19.95 and now are trying to tell my credit card company that they are keeping my funds because I didn't cancel being a customer in time!!! SAY WHAT!!!! I was told I wasn't a customer because my payment didn't go through! And if I wanted to be a customer they would charge me- $139.99 =$19.95 and I said, "FORGET IT!!!!" What in the world is even going on with these people!!!! UNBELIEVABLE!!!

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    Lexington Law
    Response from Lexington Law

    We are sorry to hear our services provided you a less-than-stellar experience. We’re unable to look up your account or discuss specifics online due to confidentiality. Please send us a private message if you would like us to contact you to discuss the situation you’re describing. Thank you.

    Staff

    Reviewed Oct. 20, 2023

    I needed my credit to improve so that was at the top of the list on making a home purchase. So my son told me about Lexington Law Firm could help me but to me it just took too long to get an increase on my credit report for the amount of money I had to pay per month.

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    Lexington Law
    Response from Lexington Law

    Thank you for your feedback. There are lots of variables that impact your credit score besides removing negative items from your credit report. We would be happy to look in to this further. Please DM your contact information and a representative will reach out. Thank you.

    Customer ServiceSales & MarketingPriceTimeliness

    Reviewed Oct. 14, 2023

    No responses from attorney, services did absolutely nothing or answer questions, education is basic info, signed me up for a service that hit my credit negatively and tried to charge me more money for that service. A call center filled with scam artists.

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    Lexington Law
    Response from Lexington Law

    We are sorry to see you've had a less than great experience with Lexington Law! We would be happy to review case and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you!

    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaffEase of Use

    Reviewed Oct. 12, 2023

    Great customer service, while keeping track of my credit repair. The results have been coming pretty fast and show change on my credit report. The app it’s easy to use and understand. They keep on sending letter to my old creditors to make sure they removed negative impacts on my credit that needed to be removed, but creditors were not doing their job. Lexington Law fights for you and your credit score!

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    Lexington Law
    Response from Lexington Law

    Thanks so much for sharing your experience with us. We have loved working with you and appreciate your recommendation.

    Reviewed Oct. 10, 2023

    Do not use this company. They are currently in bankruptcy. They are scammers. They will sell your information to third parties. They will then add you into an illegal Ponzi scheme and have you in bankruptcy court and you won’t get any answers or know what is happening.

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    Lexington Law
    Response from Lexington Law

    The situation you’re describing is not accurate. We follow all laws regulating the credit repair industry and work hard for all of our clients. We value your satisfaction and would be happy to contact you surrounding the claims mentioned. Please DM us your contact information and one of our representatives will reach out to assist you. Thank you.

    Staff

    Reviewed Oct. 8, 2023

    Well when I first contacted Lexington Law my credit was in the lower 500s, but after they helped me it went up to 600. They helped me a lot getting my credit back on track and I am forever grateful for their help.

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    Lexington Law
    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    Customer ServicePrice

    Reviewed Oct. 4, 2023

    The charge my account produce nothing of any note. I get the same run around from the customer service. Nothing changes, but the amount in my bank account. Highway robbery. No action and always a hand out asking for more funds.

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    Lexington Law
    Response from Lexington Law

    We are sorry to see you've had a less than great experience with Lexington Law! We would be happy to review case and answer any questions you may have. Please direct message us your contact information and a representative will reach out. Thank you!

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    Customer ServicePunctuality & SpeedHonesty & Transparency

    Reviewed Sept. 29, 2023

    I have been a member for 18 months with $139 a month. So far they got me only %61. So I stop their service after paying more than $2500 and nothing happened. I paid all the credit to zero balance before I became a member. I think this a big mistake. I wasted all my money for nothing. If I waited 3 years all my negative items will be removed. When I called them in the beginning they said within 90 days you’ll see the difference and between 6 months to one year everything will be good. That is a big lie.

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    Lexington Law
    Response from Lexington Law

    We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

    Customer ServiceStaff

    Reviewed Sept. 26, 2023

    I have been with them for 5 years. They have not help improve my credit score, in fact it has gone as low as 580. I started paying them 120 a month. After a couple of years they lower it to 69. All they do is send letters out. The Creditor do not acknowledge my dispute and stays on my record. In fact I still have creditor call me after I paid the balance off. And they keep coming back for it again and again. And it is affecting my overall score.

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    Lexington Law
    Response from Lexington Law

    Thank you for contacting Lexington Law Firm. Occasionally, a creditor may re-report an item that has been previously deleted by the credit bureaus. This generally happens if a creditor or debt collector fails to verify the information being challenged within the 30- to 45-day time frame that credit bureaus have to conduct their investigation of a consumer dispute, which in our experience often applies to requests for validation. If the creditor fails to verify within this period, sometimes the creditor will remove the negative item, then report it again once it is verified. In the event that negative information is re-reported, you may re-challenge the item. Lexington has additional methods for re-challenging specific negative items known as escalation letters. Please contact us with any further questions or concerns that you may have regarding re-challenging a specific negative item.

    Customer ServiceContract & TermsSales & MarketingPriceRefunds & PayoutsStaffTransparencyResolution

    Reviewed Sept. 21, 2023

    I have been paying $140 for 16 months now, I just canceled service with them. All Lexington did was send the same challenges to the bureaus, without any follow up or escalation, That's it. When I called to ask for updates or how the progress is going, they gave me nothing, no reassurance that things were moving or that any sort of progress was being made. When I chat with a rep all they say is that they are working on it, and offer to send me a additional letter to notarize and send, it didn't even have there name on it and did nothing except cost me more money. I thought that they would genuinely help resolve my credit fraud situation but nothing they have done has helped. I read reviews of people below me and unfortunately I am relating to many others. At this moment, I really want my money back. I feel so scammed and angered at this moment.

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    Lexington Law
    Response from Lexington Law

    We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

    Reviewed Sept. 20, 2023

    In twelve months my credit score only went up about 40 points, I expected better results that would last moving forward. Too much discrepancy between the 3 credit bureaus, not sure which one they contributed to...

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    Lexington Law
    Response from Lexington Law

    Thank you for your feedback. There are lots of variables that impact your credit score besides removing negative items from your credit report. We would be happy to look in to this further. Please DM your contact information and a representative will reach out. Thank you.

    MaintenanceStaff

    Reviewed Aug. 25, 2023

    I used the service for about 5 months against the advice of my financial advisor. They only fixed one of the credit dents. I believe it is a great service to fix incorrect entities in your credit report however, if you are looking for a major change in your credit score you need to be doing leg work not depending on the firm.

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    Lexington Law
    Response from Lexington Law

    Thank you for your feedback. There are lots of variables that impact your credit score besides removing negative items from your credit report. We would be happy to look in to this further. Please DM your contact information and a representative will reach out. Thank you.

    Customer ServiceStaff

    Reviewed Aug. 16, 2023

    I had some long standing debt and I was trying to figure out how to increase my fico and credit scores! This company did just what I needed with ease and complete and thorough analysis of my accounts. Excellent customer service and support.

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    Lexington Law
    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    Staff

    Reviewed Aug. 12, 2023

    Lexington stayed in contact and was able to answer any questions I had and guided me in he right direction. Things that I forgot to put on my file for removal they questioned it and gave me the opportunity to add.

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    Lexington Law
    Response from Lexington Law

    Thanks so much for sharing your experience with us. We have loved working with you and appreciate your recommendation.

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    Verified purchase
    Sales & MarketingPriceRefunds & Payouts

    Reviewed Aug. 12, 2023

    Lexington Law is a scam. It appears that you are paying for a one time fee but they are charging per month. I had hired Lexington Law to remove 3 negative items: All 3 on Transunion, only 2 of those on Equifax and 2 only 2 also Experian. That would have been copy past. After 3 months and a fourth-month charge pending,
    - Transunion: 1 item was removed, and 2 items remain unchallenged,
    - Equifax: 1 item was removed and 1 is in progress,

    - Experian: 2 are awaiting answer.

    That shows that not much was done and Lexington Law is only stretching time to milk accounts. This is really a scam. Challenge negative items yourself, it is actually pretty easy. Or find a different company that is upfront with their fee and actually does the challenge work.

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    Lexington Law
    Response from Lexington Law

    We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

    Customer ServiceRefunds & PayoutsStaff

    Reviewed Aug. 3, 2023

    I paid $250.00 for the first 2 months with them doing nothing at all except for the privilege of taking my money & when I called they told me I had to request my credit reports myself. “If you’re not denied credit you have to pay for them“. Then send them out to them with my disputes & why I I’m disputing them. So basically I’m writing the dispute letters myself. So basically you do all the work & pay them well for them to do nothing. Go to Credit Krama or something like that for free & do it yourself. If you’re having a bit of trouble writing the letters just Google it or ask a friend for free to help you. Save the money & pay off the people you truly owe because they’ll work with you. The internet is full of helpful hints & full of dirtbags who’ll steal your money.

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    Lexington Law
    Response from Lexington Law

    We are sorry to see you've had a less than great experience with Lexington Law! We would be happy to review case and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you!

    Customer ServicePriceBilling

    Reviewed Aug. 1, 2023

    Lexington Law has a error with their billing. A Client will sign up for one plan but they incorrectly sign you up for their most expensive plan Premier Plus Level Plan. Paralegals have told me there "is serious billing issue" with the Accounting Department. Automated system states they are open from 9am-6pm-est but they actually stop taking calls at 4pm-est. They will also continue to bill your method of payment even when you cancel the service. PLEASE DO NOT USE THIS CREDIT REPAIR SERVICE.

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    Lexington Law
    Response from Lexington Law

    Thank you for sharing your frustrations with us. We offer various service levels based off your credit goals and needs. Service levels range from $99.95 - $139.95 monthly and are based on delivered work, not future work. We would be happy to review case and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you!

    Sales & MarketingRefunds & PayoutsStaff

    Reviewed July 30, 2023

    I have been paying $140 for 10 months now. All Lexington does is send challenges to the bureaus. That's it. I have seen no progress at all. When I chat with a rep all they say is that they are working on it. I thought that they will genuinely help resolve my credit situation but nothing has been done until today. I read reviews of people below me. At this moment, I really want my money back. I feel so scammed and angered at this moment.

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    Lexington Law
    Response from Lexington Law

    We are sorry to see you've had a less than great experience with Lexington Law! We would be happy to review case and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you!

    Customer ServicePriceStaff

    Reviewed July 24, 2023

    They didn’t do anything but send a letter and gave up when the party didn’t respond! No help at all. I had to handle my situation on my own. I was trying to buy a house with a wrong charge on my credit report.

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    Lexington Law
    Response from Lexington Law

    We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please DM us your contact information and a representative will reach out. Thank you.

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    Customer ServiceContract & TermsPricePunctuality & SpeedStaffRates

    Reviewed July 12, 2023

    I started out interested in this service because of 4 negative accounts I had. I wanted to see if they could help with anything to try and get the negative remarks off my credit. On the initial call I got all my questions answered and ended up signing up for a 6 month service. I specified I only needed a short timeframe due to the little bit of work I needed done.

    After signing up they told me they sent multiple letters to credit bureaus and creditors. After 3 months of waiting and nothing happening I decided to just take matters into my own hands and work things out to get my credit fixed. I was able to get a couple things fixed and Lexington Law claims they did it. I never once saw any pieces of mail that they sent. Not one of the creditors they sent mail to sent me or them any info about the legal obligations they had to make sure info is accurate.

    I ended up talking with someone and expressed my frustrations with the whole process. That was right before the 6 months was up and I never heard from them again. Fast forward 2 years and come to find out they have been charging me $150 a month for months and months without my knowledge or permission. I have called multiple times and I am always told that someone will be reaching out to me. It has been over 2 months since I have tried to get this fixed. This last time I called I was informed my account was blocked now and they can’t see anything. Sounds fishy. The rep then proceeds to give me a phone number to call and I repeat the number verbatim and confirmed. Then I dial and it says not a valid number.

    Stay away from these crooks. They are not ‘for the people’ type of business. They are just in it to make money off unfortunate people in bad situations. I also was bombarded with Voicemails begging me to sign an agreement that they legally were supposed to have signed but oopsies, they never had me sign anything initially. Then offering me services for $100 off a month. I’m sure they can find my calls.

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    Lexington Law
    Response from Lexington Law

    We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please DM us your contact information and a representative will reach out. Thank you.

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    Punctuality & Speed

    Reviewed July 12, 2023

    I have not seen any progress on the credit repair as of yet. I am still hoping and waiting. I really have no way to evaluate their work because I don't know what to expect myself so I am just still waiting to see some improvement in my score credit score.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Reviewed July 10, 2023

    My experience with Lexington law been exceptionally great from all angles of credit monitoring to basic ideas for improvement. There is never an end goal (Sky is the limit) you can ask for nothing more. For instance, a credit score card on improvement and areas that need work. They also work very hard on deletions of your credit reports and give an accurate count of what's Left.

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    Lexington Law
    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

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    Reviewed July 5, 2023

    I was led to believe the results were pretty much guaranteed, after six months of paying the monthly fee there was no progress at all and all that I saw sent to the bureaus was “courtesy” letters asking to kindly remove information on file. My 5 year old could have done that for me.

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    Lexington Law
    Response from Lexington Law

    We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please DM us your contact information and a representative will reach out. Thank you.

    Customer ServiceStaff

    Reviewed June 27, 2023

    I was hacked last June 2022. I needed to get certain items addressed. I had some matters unrelated to the hacks that are my fault and those are not what I am reviewing. Of the 11 hacks, 10 companies were cooperative working with me. Lexington Law records at their end do not match the edits I made as I went along that I see on my account webpage. I have called just about every month to make the edits AGAIN, and this morning the rep read back information directing LL to not do anything on several cases which is opposite AGAIN to what I was reading.

    In particular, one matter where the credit company refused to address their computer error (documented cause), LL has not acted on for a year. Documentation and email history has been provided but nothing has been done. Today I have been cut off by both computer and humans, gotten to a human who supposed made the change to what their files should read, but I cannot get confirmation. Bear in mind I have tried to make corrections for the past year. I asked to escalate, and was told no one was available and I could not get a contact number or email. This has been over 3 hours. I am writing this while on hold, again. Total waste of time and money.

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    Lexington Law
    Response from Lexington Law

    Thank you for sharing your frustrations with us. Client satisfaction is something we pride ourselves on. We’re unable to look up your account or discuss specifics online due to confidentiality. Would you like us to have a representative contact you? Thank you.

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    Customer ServiceRefunds & PayoutsTransparency

    Reviewed June 23, 2023

    Paid for six months and got NOTHING. When I asked why they just tell what they did and will try again (to keep you on the hook). Signed up in February and called several times for updates. By June it seemed they didn’t even do anything till May. When asked what happened in the first three months I got no straight answers.

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    Lexington Law
    Response from Lexington Law

    We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please DM us your contact information and a representative will reach out. Thank you.

    Tech

    Reviewed June 19, 2023

    It’s taking too long. They don’t communicate well. They have really remove anything major, a letter was sent out and sent straight to me because they put the wrong address done. Smh. Just don’t make no sense. I don’t know what change years ago but they no to go back to how they use to be.

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    Lexington Law
    Response from Lexington Law

    We are sorry to hear our services provided you a less-than-stellar experience. We’re unable to look up your account or discuss specifics online due to confidentiality. Please send us a private message if you would like us to contact you to discuss the situation you’re describing. Thank you.

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    Customer ServicePriceBilling

    Reviewed June 17, 2023

    When I asked them to stop billing me they said okay, yet they continued to charge my account three different amounts three different times on two different credit cards. So I had to call them back three different times to get them to stop billing me.

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    Response from Lexington Law

    We apologize for any inconvenience and thank you for the feedback provided. Please DM us your contact information and we'd be happy to have one of our representatives reach out to assist you. Thank you in advance for your patience.

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    Customer ServiceContract & TermsCoverageTechPricePunctuality & SpeedRefunds & PayoutsStaffBillingTransparency

    Reviewed June 6, 2023

    Updated on 06/10/2023: I received an email today June 10, 2023, that Lexington Law Firm has filed a Chapter 11. So correct me if I am wrong. Shouldn't I receive a refund for their bad practices. As a Paralegal myself this company has frauded people to pay for their bad practices and debt. Whoever contracted this Law Firm should be compensated for every dime that was on autopay with this Law Firm. Please stand with me to complain and put them out of business. They should not be allowed to practice this unethical behavior for a Law Firm. They are hired to help repair your credit as their contract says and not to take your money without making any changes to your credit report.

    Original: Before covid my credit score was over 650, my credit score was very good. I had used Lexington Law in the past and decided to use them again even though they were not helping to raise my credit score in the past, I wanted to see if anything about the company had changed. Recently, I decided to give them another try, only to figure out they made my credit score worst. My credit score did not improve. It stayed in the 400-500 as before when I used them in the past. My credit score never went up past 525, just like years ago things stayed on my credit report to the point of filing bankruptcy in 2009. The things on my credit report that Lexington Law should have been trying to remove were bills that were more than 10 yrs old. As of today June 2023, all they have done was to continue to charge my bank card or charge my bank card late when it was set up on autopay.

    In the month of March, the payment never came out so I waited. In April of 2023, the payment came out plus a late fee. I canceled on April 25, 2023, due to the inconsistency of charging me for their error. So on June 4, 2023, they charged me again after sending multiple emails that the autopay was canceled and no payment was going to come out due to speaking with a representative at the Lexington Law. I sent several emails regarding this conversation only to get a response that they would not refund me because they had been working on my credit repair. I canceled due to their error and not helping improve my credit score. As a matter of fact, my credit score went down as they were doing what they were doing.

    I would encourage you not to use Lexington Law for any credit repair because they do not help. As for the people who said Lexington Law helped them I truly don't believe that because I have dealt with them more than once time. If you need credit repair just do it yourself. Contact the creditors and make your own arrangements to settle the bill but don't use them. They like to take your payments and not help to change anything about your credit. Also the things on my credit report are still there and no dispute was done to reflect they did anything at all. Good luck if you think they can help, I will never use them again.

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    Response from Lexington Law

    Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients.

    We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you.

    Credit scores are constantly changing because they are made up of five main factors: (1) payment history, (2) amounts owed, (3) length of credit history, (4) types of credit in use and (5) new credit. If any of these factors change (examples are paying off a credit card, getting a new negative item, applying for a new line of credit or adding a new positive line of credit) this can affect your credit score.

    Please DM us your contact information and a representative will reach out.

    Verified purchase
    Customer ServiceSales & MarketingPriceRates

    Reviewed June 4, 2023

    Wow - this is the first time I've legitimately felt scammed by a business. All they do is send the 'challenges'. You yourself have to respond to any inquiries from banks and agencies. For $139 a month, you would expect a little more hand-holding. They have paralegals available on weekdays - who are nice people - but are trained moreso to keep you on the subscription service rather than actually resolve your issue. What put me over the edge is after I expressed my displeasure, they said they would keep me on a reduced rate of $25/month since I only had 1 negative mark. Instead, I was charged $114 which is a $25 discount. WOW totally **. STAY AWAY!!!

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    Response from Lexington Law

    Thank you for sharing your frustrations with us. Client satisfaction is something we pride ourselves on. We’re unable to look up your account or discuss specifics online due to confidentiality. Would you like us to have a representative contact you? Thank you.

    Sales & MarketingPriceRates

    Reviewed May 27, 2023

    I never even got to speak to a person. They said it is because of Covid. What a joke. The rest of the country has moved on from Covid but LL wants to keep charging full price for a half price effort. They will only challenge 1 or 2 things a month so that they can keep you on the hook for next month. This place is a scam

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    Response from Lexington Law

    Credit repair is a process, and like most things, it takes time. Each client has a different credit situation which means that time frames and results will vary. In 2017 alone, our clients saw 10,000,000 negative items removed from their credit reports. We would be happy to review your case and answer any questions you may have. Please DM us your contact information for a representative to reach out. Thank you.

    Customer ServicePriceStaffBilling

    Reviewed May 26, 2023

    There is a misrepresentation of what can be accomplished, the timeline, and the cost. There are hidden costs and also no real communication except standard generalized emails. There is a recurring cost so please keep close eye and do what is necessary to speak to an actual person. Once they get your attention even if overpromising, they don't really care because by the time you realize they can't really help you they would have gotten multiple installment payments and then the value you get is nonexistent.

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    Response from Lexington Law

    We appreciate you bringing your concerns to us. Can you please send us a direct message so we can discuss this further with you?

    Staff

    Reviewed May 24, 2023

    They went right to work on my credit in a matter of a couple weeks. Credit score went up 70 plus points. I would recommend Lexington Law to anyone. The application is also very helpful. Give Lexington law firm a try. You won't be unsatisfied.

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    Response from Lexington Law

    We are so happy to hear this—thank you for choosing us to be a part of your credit repair journey.

    Reviewed May 22, 2023

    My initial consultation was the best experience and the lady made me feel so much better. I wish I knew her name to thank her personally. I will definitely recommend this company to anyone. I was extremely satisfied.

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    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Sales & MarketingStaffRates

    Reviewed May 19, 2023

    Do not waste your time, paid them 156.00 a month for over a year with no repair to my credit. They overlooked the collection I needed help with, all they do is send letters with no prevail. They don't communicate with you, they just take your money every month. Once I canceled they asked me to come back at a discounted rate just to take more of my money.

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    Response from Lexington Law

    We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please DM us your contact information and a representative will reach out. Thank you.

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    Staff

    Reviewed May 19, 2023

    It was not an easy process. But the law firm and all the employees I encountered were patient, helpful and very considerate and accommodating. I had my credit cleaned up and my credit score went up over 10 points in 3 months.

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    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    PricePunctuality & Speed

    Reviewed May 16, 2023

    Please do not waste your time with Lexington Law. Their main focus is making sure that they collect money from you every month and any time you do not have the money they process it weeks later and charge you an extra 20 bucks. The best thing is for you take the money that you’re paying them every month to do nothing and use that to paying off your debt. Only time can you raise the debt or pay it off. Don’t be a fool.

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    Response from Lexington Law

    We are sorry to hear our services provided you a less-than-stellar experience. We’re unable to look up your account or discuss specifics online due to confidentiality. Please send us a private message if you would like us to contact you to discuss the situation you’re describing. Thank you.

    CoverageStaff

    Reviewed May 6, 2023

    I went to them after my divorce and losing my home years ago for help in fixing my credit, they literally saved my financial life. My credit score is now over 700 with each credit agency and I finally was able to get a new home again and doing much better.

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    Response from Lexington Law

    Thanks so much for sharing your experience with us. We have loved working with you and appreciate your recommendation.

    Customer ServiceStaff

    Reviewed April 25, 2023

    Lexington Law customer service has dealt with my case in a satisfactory way. However, when I have questions or need help to log in, cs will only point you to their cs website. It's hard for me to communicate through a website if I can't log in.

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    Response from Lexington Law

    We appreciate the feedback and are sorry to hear that you are having problems logging in to the client website. Please contact us. Our call center hours are Monday - Friday 7:00 AM - 7:00 PM MST, and we are closed Saturday - Sunday. Our number is (800) 341-8441.

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    PricePunctuality & Speed

    Reviewed April 24, 2023

    I’ve been with Lexington soft 2 months and they have already cleared 4 negative items off my credit. My credit score has improved! They move fast! The fee is most definitely worth it! They walk you through every step and teach you about credit and go into details on how many days on things and the time frames.

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    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

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    Punctuality & SpeedStaffRates

    Reviewed April 21, 2023

    I used Lexington Law for 4 months with hopes to improve my credit rating but no significant progress was made with them. I had to let go of the time and money I wasted with them to find me actual help from a certain ROYALBLADEWORKS recommended by some Reddit users. He cleaned up my credit report within weeks and gained me 196 points super fast.

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    Response from Lexington Law

    We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

    Reviewed April 15, 2023

    I Had a lot of experts illegally dropping My credit score but Lexington Law went to war against them, now I live in a Castle. My credit score was in the 500 range, I needed 620 to buy the land across the street from the largest Casino in Mississippi. I own the whole block due to their efforts. I need them again because I want the next block now.

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    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    Sales & MarketingPunctuality & SpeedRefunds & PayoutsStaffBillingHonesty & Transparency

    Reviewed April 14, 2023

    I had five remaining negative on my credit report. I worked very hard since 2018 to pay back all the credit card debt that I had but I had a few late ones on there and I needed help so Lexington Law group had advertisements for helping people get their credit cleared up. I paid $139 a month on EFT electronic funds. Within one month my credit score lost 59 points because Lexington challenge something. They close the account and created a real problem destroying my credit even worse. Do you not use this company? Whatever you do, don’t pay money to make your credit worse. They’re a terrible lying company. You’ve been warned.

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    Response from Lexington Law

    We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

    Customer ServicePriceResolution

    Reviewed April 14, 2023

    My main issue when I signed up again was identity theft. They said they dealt with that and would work me through the process. All they do is continuously sent disputes to the bureaus hoping someone misses the response time. 1-2 in 10 do. When I called and questioned what they were doing regarding it, they claimed they would escalate to get a couple more months worth of fees and nothing ever changed.

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    Response from Lexington Law

    We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

    Customer ServiceStaff

    Reviewed April 10, 2023

    It took a few months but accounts began to be removed from my report as expected. Customer Service was exceptional. Lexington Law members were empathetic and concerned for my financial well-being. Extremely helpful.

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    Response from Lexington Law

    Thank you so much for sharing your experience with us. We appreciate your recommendation and loyalty.

    PriceStaff

    Reviewed April 4, 2023

    I had been charged TWICE for one month- obviously LL bookkeeping error. Nobody seemed to take my complaint seriously. WE are elderly-my wife is sick. I was denied access to the portal. Please help me!!!!

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    Response from Lexington Law

    Let us look in to your account so we can address any billing concerns you have. Please call us at (877) 401-1938 and one of our credit advisors can assist you.

    Customer ServiceContract & TermsPriceRefunds & PayoutsBilling

    Reviewed April 1, 2023

    I hired these people more than 6 months ago. They took my money and never did a damn thing. For 6 months I kept watching to see if they would get this issue settled and they never did. I monitored them and that’s said they were starting a resolution and it stayed the same way for 6 months, nothing was done at all. I took pictures every month on the status and it stayed the same. Always said in progress and that was it. I had only 1 derogatory mark on my credit and it was from when I was in a car wreck and I sued the company that hit me and they never paid for the hospital bill. This bill was the responsibility of the company that hit my truck and they never paid it.

    So I use Lexington to repair or dispute this but they kept taking my money every month and never did a damn thing. That’s not the worst of it. I canceled today, it’s not even April yet, today is 3-31-23 and they are still charging me for April and still have not done a damn thing. They are a rip-off, stay away. They will not give a damn about you and just take your money like they did me. I’m going to call another attorney on Monday to see if I can do something about this, they provide no service whatsoever and never got a damn email telling me what they were doing for my case. They need to be stopped, they are taking people's money. Bunch of thieves I tell you.

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    Response from Lexington Law

    We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

    Staff

    Reviewed March 28, 2023

    Carmen C is an excellent paralegal and very knowledgeable and empathetic. She understood everything that I want and took care of everything that I needed. Thank you. I appreciate the help from her. Thanks again.

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    Lexington Law
    Response from Lexington Law

    We appreciate your kudos for Carmen C.

    Punctuality & SpeedStaff

    Reviewed March 24, 2023

    Lexington Law has excellent Service and are willing to help their clients and or potential clients.. They are Very professional and have no long wait times to speak with representatives. My wait time was less than 2mins.

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    Response from Lexington Law

    It was a pleasure working with you. We appreciate you taking the time to share your feedback and being so open with us.

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    Reviewed March 24, 2023

    Lexington Law has removed things from my credit report which has raised and improved my credit score. I’ve had great results with the company so far. I’m looking forward to completely clearing up my credit completely. Thanks to Lexington I’m going in the right direction.

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    Lexington Law
    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    Customer Service

    Reviewed March 21, 2023

    Had a phone good phone visit with one of the receptionist at Lexington Law, and in the visit I got everything I needed done in a timely manner, and she spoke very clearly and got all my answers and questions answered…

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    Response from Lexington Law

    Thank you for your positive words—we really appreciate the time you took to write such a detailed review.

    Punctuality & SpeedBilling

    Reviewed March 18, 2023

    I would never recommend this firm to anyone. In fact I regret signing up for the service. What a waste of money and time. All they do is “letters sent on your behalf” **!! It's a rip off service and this firm should be legally prosecuted in my personal opinion. Over one year my credit score went down from 705 to below 650 with this service. They failed to remove a simple late payment for over a year. Shame on them!!!!

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    Response from Lexington Law

    We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please DM us your contact information and a representative will reach out. Thank you.

    Customer ServiceStaff

    Reviewed March 12, 2023

    If you read my previous reviews on different companies, you'll only find high-rating praising reviews, mostly aimed at commending an individual's performance within that company. I don't even bother to review products. I only review people--to help the people getting reviewed. In this case, though, I need to write a negative report--in order to help people. Not the ones being reviewed--but the unsuspecting ones who may get eventually confused & tricked.

    I'm a licensed attorney in good standing--although working in a different state outside the law field. I signed up with Lexington Law in order to correct some inaccurate info on two former accounts. When I opened the credit report they'd prepared, or rather concocted, for me, I got appalled: My score was one point lower than the lowest of all three of my scores on that date. And it showed privately settled accounts with no court involvement at all as "public records". Is that how they do their job--by removing so-called "public records" that never existed in the first place? Still I don't know how they'll respond tomorrow, Monday, 03/13/23. I'm not posting this out of disgruntlement. I'd rather move on--but I wouldn't feel at peace with my conscience if I didn't warn others.

    Thank you,

    Lillian

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    Response from Lexington Law

    Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have. Please DM us your contact information and a representative will reach out.

    Customer ServiceSales & MarketingPriceStaffTransparency

    Reviewed March 12, 2023

    I contacted Lexington Law 3 days after talking to a member services agent on the phone about hiring them to correct misinformation on my credit. I was told I had 5 days to cancel service and I did so in 3 days. I have been charged and continue to keep getting charged and getting UPDATES that I do not want. I decided I did not need their services three days after randomly deciding to talk to one of their agents. I have contacted them numerous times on their site and by phone!! I am now Mailing a cancellation. I am going to contact the Better Business Bureau. They are thieves!! Funny you can start a service on the phone verbally but no way in hell can you cancel one!! SCAM!!!

    Wanda

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    Response from Lexington Law

    Thank you for sharing your frustrations with us. Client satisfaction is something we pride ourselves on, and we are always trying to improve. Let us look in to your account so we can address any billing concerns you have. Please call us at (877) 401-1938 and one of our credit advisors can assist you.

    Punctuality & Speed

    Reviewed March 11, 2023

    These firm states they can repair your credit but it's taking a long time for results. I am about to discharge them. I am paying a monthly fee and the results are too slow. I think they drag it out to be paid more.

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    Response from Lexington Law

    We are sorry to hear that your experience has not been the best so far. Keep in mind, credit repair takes time. We understand that this can be frustrating and would love to discuss this more with you and work on this together. Please contact us at (800) 341-8441 so that we can create a plan to move forward. Thank you.

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    Staff

    Reviewed March 10, 2023

    Great company, I would definitely use them again if I ever need them because they did a great job for me. And when all said and done I will be back on top of the world. Because Lexington Law helped me get there

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    Lexington Law
    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    Customer ServicePriceStaffRates

    Reviewed March 7, 2023

    First, I think they charge too much to REALLY HELP YOU. I agreed to sign up end of January I believe. I tried setting up my account via the link I was given, and it kept failing. I reached out, via email, to the woman I originally spoke with, Melanie, and she ignored me. I tried contacting her more than once. She no longer had an interest. In my opinion, her only concern was signing someone up. As I type, she still never has responded. NEVER. I received a response from a Christine B. on February 6th saying it would be canceled. She said I'd be charged for any work done. In a week??? Lol. They've done nothing for me. I can't even get anyone there to respond to me and they hang up on me. Also my phone wouldn't stop ringing. Every time I actually answered, they'd hang up on me. So I stopped answering. Should have ended there and my account canceled.

    My experience: Lexington Law would call me. When I picked up, I was hung up on. They don't answer emails. They try to find something to justify keeping money or to charge you. I'm not sure if this is why... but I had really aggressive cancer. After years in the HR field I had to go on disability. Big difference in income. I feel I wasn't a priory client bc I wanted the least expensive plan. I have been made to feel that I'm treated worse bc of this. Had I chosen a more expensive plan, MAYBE they'd treat me better? That's how I feel I've been treated.

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    Response from Lexington Law

    We appreciate you bringing your concerns to us. Can you please send us a direct message so we can discuss this further with you?

    Barbara increased rating by 1 star.
    StaffBilling
    After a positive interaction with Lexington Law, Barbara increased their star rating.

    Original Review: March 7, 2023

    Within a couple weeks I had some of our past due medical bills deleted off our credit reports. Professional and extremely informative. A huge weight has been taken off our shoulders. Thank you Lexington Law!

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    Lexington Law
    Response from Lexington Law

    Thank you so much for sharing your experience with us. We appreciate your recommendation and loyalty.

    Staff

    Reviewed March 3, 2023

    Very pleased with representative and knowledgeable regarding my issue. She was understanding and compassionate. Gave me all of the time I needed and was very kind, helpful and cooperative. I will recommend this company and may come back sometime in the future.

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    Lexington Law
    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    Sales & MarketingRefunds & PayoutsStaffBilling

    Reviewed March 2, 2023

    I paid for a service that they could not provide. They had no idea about the new federal law that prohibits the three major credit unions from reporting medical bills under $500 to your credit. I paid them close to $500 and they provided no service. I found out about the law and I disputed my case if I were somebody else looking for help? I would do this myself and never give this company a dollar, they are scam artist.

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    Lexington Law
    Response from Lexington Law

    Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have. Please DM us your contact information and a representative will reach out.

    Verified purchase
    Customer ServiceCoverageStaffBilling

    Reviewed Feb. 26, 2023

    ** this was the one if only one that they didn't have to cover which I covered in the response to delinquency or paying on partial legitimacy of my policy of either my medical, insurance claim, cell phone bill, service for cable, a former credit card topics that have all wrapped up on findings that they've got a debt to be cleared by me sending through a squaring off even the blank statement balance after consolidating and commencing to complete payments in the remaining amount due. With thanks going out to Lexington Law for helping me get an outlook of all of these and legally handling contacting the collections so we are clear and free of any existing debt.

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    Lexington Law
    Response from Lexington Law

    Thanks so much for sharing your experience with us. We have loved working with you and appreciate your recommendation.

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    Customer ServicePricePunctuality & Speed

    Reviewed Feb. 23, 2023

    They ripped us off several times. Then had the nerve to charge a late fee. DO NOT give them a penny. They continue today to steal from us. Here is my email if you don't believe me; ** ask me anything. My name is Tanya. They are blocked now. You scumbag thieves.

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    Response from Lexington Law

    Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have. Please DM us your contact information and a representative will reach out.

    StaffHonesty & Transparency

    Reviewed Feb. 23, 2023

    Big waste of money. No results you wouldn’t achieve by yourself. I did cancel my subscription after three months because, honestly, they didn’t help. Now everything is fine, my hard work paid, and I wouldn’t recommend them, they can’t help you improve your credit score.

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    Response from Lexington Law

    We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

    Reviewed Feb. 20, 2023

    I was just completely satisfied with the complete process. My questions were completely answered and it was made sure I understood what was being said. I believe I am in the best hands and in the right direction now. I recommend Lexington Law to anyone seriously looking to repair their credit and get some normalcy back to their lives.

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    Lexington Law
    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    Coverage

    Reviewed Feb. 16, 2023

    Didn’t improve it. Actually reduced my score. They weren’t able to do anything to repair it and keep it off. Much better served to go elsewhere or just save your money but it was a total waste of money!!

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    Response from Lexington Law

    Thank you for your feedback. There are lots of variables that impact your credit score besides removing negative items from your credit report. We would be happy to look in to this further. Please DM your contact information and a representative will reach out. Thank you.

    PriceOnline & AppStaffRates

    Reviewed Feb. 15, 2023

    Lexington Law has provided me with excellent Service at a fair Price. My credit score has increased by 150 points since retaining their services. The website is helpful and the people are sympathetic and a pleasure to deal with.

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    Lexington Law
    Response from Lexington Law

    Thank you so much for your recommendation. We are so pleased to hear that you have benefited from our services and have an incredible increase in your credit score. This is amazing!

    PriceStaff

    Reviewed Feb. 14, 2023

    They are helping me get my credit back so I can get a home. They're always there when you have a question. They get the job done!!!! They're very professional, They know what they’re talking about. Also they have an app so you can see what they’re doing and they're affordable.

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    Lexington Law
    Response from Lexington Law

    We are glad to hear this. Please let us know if you ever have any questions about your account.

    Staff

    Reviewed Feb. 12, 2023

    Lexington Law watches all actions on your credit. Inquiries, open accounts new accounts. Notification of any new activity. Monthly fee to protect against false activity and fraud. Will work to remove outstanding or false accounts.

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    Lexington Law
    Response from Lexington Law

    Thank you for your positive words—we really appreciate the time you took to write such a detailed review.

    Staff

    Reviewed Feb. 9, 2023

    The Paralegals at Lexington Law are amazing. They've had one thing removed from my credit report so far. I am grateful for this service because this would've been a lot of work to do on my own. Thank you.

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    Lexington Law
    Response from Lexington Law

    Thank you for your positive words—we really appreciate the time you took to write such a detailed review.

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    Punctuality & SpeedStaff

    Reviewed Feb. 4, 2023

    I was in need of a credit repair service and I am so glad I chose Lexington Law! The team was professional, knowledgeable, and incredibly helpful. They walked me through the process and answered all of my questions. I was also impressed by how quickly they were able to dispute and remove negative items from my credit report. My score has improved significantly and I couldn't be happier with the results. I highly recommend this credit repair service to anyone looking to improve their credit.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Reviewed Feb. 3, 2023

    This firm overcharged me, and delivered almost no positive results at all, to my credit reports! I received no improvement in my credit score! What a total ripoff!!! I would not recommend this firm to anyone! They'll take your money & deliver nothing or very little results!!!

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    Lexington Law
    Response from Lexington Law

    We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

    Customer ServiceSales & Marketing

    Reviewed Jan. 31, 2023

    I tried LL and my score went up because of me. When I cancelled, they kept trying to sell me and wouldn't stop. I was told LL will keep sending letters in hopes one of the creditors will remove the mark in "Good Faith". I was floored. I knew then I wasted 3 months of my money on them. When they called me for the third time to ask why I cancelled, I told them the same thing I told the others. My score went up because of me, not you. I was paying off cards and my score went up. That's how it works. I called the creditors to make sure the report was removed, not LL. The last guy cut me off and said, "well your score still went up regardless." Then had the audacity to try and see if I would like to come back. I laughed to myself. Anyway, I'm sure this will get a response like, "every case is different", or, "Please contact whoever." Why? You have my money. Just go away now.

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    Response from Lexington Law

    Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have. Please DM us your contact information and a representative will reach out.

    Punctuality & SpeedStaffBilling

    Reviewed Jan. 31, 2023

    This company did not provide adequate assistance in improving my poor credit standing. I was left with feelings of disappointment and frustration. I regret not discovering @1andonlyblitz on Instagram beforehand. The professional credit hacker 1andonlyBlitz was able to remove all 22 hard inquiries and late payments from my credit report.

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    Lexington Law
    Response from Lexington Law

    We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

    Staff

    Reviewed Jan. 30, 2023

    Lexington Law has outstanding services. There is always someone available to answer questions. Their staff have exceptional professionalism and their services for credit repair are effective. I would recommend to anyone who needs assistance with their credit.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Customer ServiceStaffBilling

    Reviewed Jan. 28, 2023

    If you need credit help, I wouldn't suggest using this company. There is little chance to speak with anyone directly because email is used for communication most of the time. The few services offered might have simply been completed on one's own. My husband and I made a $250 monthly payment, yet our credit score only increased by 10 points. The company tried to take advantage of the request to cancel the subscription by continuing to bill for a purported last payment. Overall, this firm is a letdown, and I strongly suggest against joining them as you can find yourself in a sticky situation.

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    Response from Lexington Law

    We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

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    Staff

    Reviewed Jan. 28, 2023

    It was very easy to complete what I needed to do, there's efficient, professional, knowledgeable, sincere and cared about my situation. They made sure that everything was done correctly and I was happy from the beginning to the end.

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    Lexington Law
    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    TechPriceBilling

    Reviewed Jan. 27, 2023

    They wanted to put me on a monthly Billing System until they fixed one account that I was looking into for fraudulent charging my credit card some money. They wanted me to spend would have been more than what they claim I owe.

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    Response from Lexington Law

    The situation you’re describing is not how we operate. We follow all laws regulating the credit repair industry and work hard for all of our clients. We value your satisfaction and would be happy to contact you. Please DM us your contact information and one of our representatives will reach out to assist you.

    Billing

    Reviewed Jan. 27, 2023

    I spent hundreds of dollars with this company to improve my credit score. They caused my credit to drop 40 points. Still billed me after I cancelled the service. After 2 months they had only disputed 2 out of 10 claims. Worst company ever! I ended up paying them to lower my score, the exact opposite of what they are supposed to do!!

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    Lexington Law
    Response from Lexington Law

    Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have. Please DM us your contact information and a representative will reach out.

    Verified purchase
    Customer ServiceContract & TermsPriceRefunds & PayoutsBilling

    Reviewed Jan. 27, 2023

    After I spoke to a man, who was nice, explained the process of how and what Lexington Law does, in less than 24 hours I spoke to a lady and cancelled the entire service. I received a confirmation email of me canceling their service. I can't afford the cost. **I never filled out anything. I never agreed to pay for any of their services except the credit report only. Which they already charged me for. To my surprise, Lexington Law decided to charge my debit card with a reoccurring fee. I don't know what this fee is for since I cancelled their service!! No reason to charge me!! This is so frustrating. I followed all their rules and process to cancel correctly. Lexington Law decided to charge me anyway!!! I will copy this review and place on every site I can find for reviews. Until they refund my money & remove my payment information.**

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    Response from Lexington Law

    Thank you for sharing your frustrations with us. Client satisfaction is something we pride ourselves on, and we are always trying to improve. Can you please send us a direct message so we can discuss this further with you?

    Punctuality & Speed

    Reviewed Jan. 25, 2023

    The process has improved. Don't listen to bad reviews. I have many negative reports previously. They have improved incredibly with the process that anyone can do on their own. Instead of waiting for a few results. They are doing mass and have not prolonged the process to keep you as a customer. Huge policy change I am happy with.

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    Lexington Law
    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    Shyrlle increased rating by 3 stars.
    Customer ServicePunctuality & SpeedBilling
    After a positive interaction with Lexington Law, Shyrlle increased their star rating on Feb. 1, 2023.

    Updated review: Feb. 1, 2023

    The company sent me my refund for the bill. They responded quickly after I wrote a review on here.

    Original Review: Jan. 22, 2023

    I canceled within 7 days and was told that it was canceled and I just got billed this month for a service I canceled last month. Now I cannot get anyone on the phone to find out why. So I will have to wait for it to process completely to dispute with my bank.

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    Lexington Law
    Response from Lexington Law

    Thanks for reaching out. We will contact you as soon as possible.

    Customer Service

    Reviewed Jan. 20, 2023

    Lexington Law removed bad credit items from my credit report which raised my credit score. I would recommend Lexington Law to anyone...including my family and friends... Lexington law is easy to communicate with by telephone.

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    Lexington Law
    Response from Lexington Law

    Thank you so much for your recommendation. We are so pleased to hear that you have benefited from our services.

    Reviewed Jan. 20, 2023

    Waste of money. They haven't done nothing. Going on 6 months now. They will drag out long as possible. I'm about to post on every social media post and credit repair forum I can find. Rip off, That's as real as it gets. They get the simple accounts off that are considered to be ireliviate. Go ahead, waste your money.

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    Lexington Law
    Response from Lexington Law

    Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have. Please DM us your contact information and a representative will reach out.

    Staff

    Reviewed Jan. 20, 2023

    I was very impressed to find out things I didn't know about my credit score and the 3 agencies. Old debts, questionable debt, etc. The gentleman was professional and to the point! He understood my circumstances and assured me he was able to help. Thank you.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Punctuality & Speed

    Reviewed Jan. 17, 2023

    Months later. Nothing done. 1 account removed. Nothing special. Could of done myself. They drag out as long as possible. And don't wanna close case when you communicate with them. You might as well just give your money away, 'cause that's all you're doing. Promise! Take my for it, or don't. Real as gets!

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    Lexington Law
    Response from Lexington Law

    We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please DM us your contact information and a representative will reach out. Thank you.

    CoverageStaff

    Reviewed Jan. 13, 2023

    The team at Lexington Law got started right away at repairing my credit and getting accounts that were dragging me down removed. They got everything removed and my credit score went through the roof! Thanks to Lexington Law I was able to buy a house!!!

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    Lexington Law
    Response from Lexington Law

    We are so happy to hear this—thank you for choosing us to be a part of your credit repair journey.

    Reviewed Jan. 7, 2023

    My wife and I had the same, simple credit issue--a mistake by a 3rd party that caused our credit to fall from the 800s down to the 600s. After more than 2 years Lexington Law (LL) totally failed in their meager attempts to correct our credit. LL sends out request letters to the offending party then the offending party sends out the same form letter saying "They don't have enough information." We've gotten dozens of the same form letter yet LL sends out their same request letter. It's "Groundhog Day." Isn't the definition of crazy if one does the same thing over and over expecting a different result? LL needs to come up with a different plan, yet they don't. We CANNOT recommend Lexington Law to anyone.

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    Lexington Law
    Response from Lexington Law

    We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

    Customer ServiceCoverageMaintenanceStaffBilling

    Reviewed Jan. 6, 2023

    I’ve already recommended at least 4-5 family members to Lexington Law. My score was at 400 due to bills and collections I was in at the start of 18 years old. I was never truly taught about credit scores. My friend did his research and found Lexington law. When I hired Lexington law it was the best decision I could’ve made. Their customer service is spectacular. They were so patient, understanding and really well trained in communicating with their customers. They explained so much to me and helped me understand everything. The actual person who worked my case was amazing as well. In the end they gave me advice and my score went from 400 to 730.. I am currently at 730 something and it’s ALL thanks to Lexington law. If your credit is bad and you need to fix it and don’t know where to start. Lexington law is the place to go. I will continue to tell anyone and everyone who has bad credit to go here.

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    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    PriceRefunds & PayoutsBillingRates

    Reviewed Jan. 4, 2023

    Lexington Law contacted my mother, who is bi-polar and has frequent episodes. Despite how very obvious it is when speaking to her, they opened an account for her for a subscription cost of $139.95 per month. She has no memory of opening the account. She didn't complete the paperwork for the account and they still continue to bill her. I have aided her in closing the account but they refuse to refund any of the fees collected for their unethical business practices. Clearly, they do not have anyone's best interests in mind, except their own.

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    Lexington Law
    Response from Lexington Law

    Thanks for reaching out. If you have power of attorney on her account or can be available when communicating with us, we would be happy to look in to the account further. If you would like to DM us your contact information, we can have a representative reach out.

    StaffTransparency

    Reviewed Jan. 2, 2023

    I am very pleased with the information Lexington provides to improve my credit. My file info is very informative and lets me know with updates. I would recommend Lexington Law for anyone who wants to remove anything negative on their credit.

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    Lexington Law
    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    Refunds & PayoutsBillingTransparency

    Reviewed Dec. 31, 2022

    After months of paying, I haven’t seen any changes in repair of credit. Nothing has been removed or changed. My score went up because I paid my existing credit cards off or down. If I see any credit repair I will update this review.

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    Lexington Law
    Response from Lexington Law

    We are sorry to hear that your experience has not been the best so far. Keep in mind, credit repair takes time. We understand that this can be frustrating and would love to discuss this more with you and work on this together. Please contact us at (800) 341-8441 so that we can create a plan to move forward. Thank you.

    Verified purchase
    Customer ServiceSales & MarketingStaffTransparency

    Reviewed Dec. 30, 2022

    Very much a sales operation, no real engagement with your case or customer service. There's nothing they do you can't do on your own. And when you try to cancel for lack of progress or activity or updates, they kick the can and tell you to just be patient, keep renewing. Feels like they're bilking an already-vulnerable population.

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    Lexington Law
    Response from Lexington Law

    Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have. Please DM us your contact information and a representative will reach out.

    Punctuality & Speed

    Reviewed Dec. 29, 2022

    They are a for profit business. They will take their time and do things extremely slowly to take advantage of the people who need their services the most. People with bad, low, fair credit will try and use this service but don’t expect many results as they will keep leading you on.

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    Lexington Law
    Response from Lexington Law

    Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have. Please DM us your contact information and a representative will reach out.

    PriceValueFollow-Through

    Reviewed Dec. 24, 2022

    Great credit repair team worth the money. They did what they said they were going to do and still is. I thought at first it was a rip-off, I was so surprised that it wasn't because most of the time they are but Lexington law is legit.

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    Lexington Law
    Response from Lexington Law

    Thank you for your positive words—we really appreciate the time you took to write such a detailed review.

    Price

    Reviewed Dec. 20, 2022

    They charged people for nothing. You will not see any improvement on your credit. I got this service for four months. Nothing happened to my credit report. They charged me every month for nothing. I don't like it at all. It is waste of money.

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    Lexington Law
    Response from Lexington Law

    We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please DM us your contact information and a representative will reach out. Thank you.

    Reviewed Dec. 16, 2022

    They know what they're doing and aren't trying to rob you. I have been extremely pleased with the service they provide for credit repair. Never pushy and everything they they said that they would do they have done or are doing.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Reviewed Dec. 16, 2022

    They convince me to pay one amount they was more than that, also they didn't do the job they told me, bad information, and when I try to cancel they said yes but they did not. Take advantage of people. Keep taking money from my account for 3 month now. It's funny they know their game to take money for little people.

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    Lexington Law
    Response from Lexington Law

    Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have. Please DM us your contact information and a representative will reach out.

    PriceStaffRatesValue

    Reviewed Dec. 15, 2022

    Was actually surprised at how amazing they were and the stuff they had done towards my credit and the price of it. Very well worth every penny. Wished I had more money to continue with their service. Thank you!

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Customer ServiceContract & TermsStaff

    Reviewed Dec. 10, 2022

    I was continually frustrated and angered by the total failure and/or refusal by Lexington staff to respond to my repeated email requests to terminate our contractual agreement; as it continued to collect funds of over $400 from my bank account for three additional months.

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    Lexington Law
    Response from Lexington Law

    Thanks for reaching out. We charge for the work we have done up until the cancellation date of your service. You will be charged for your final bill on your regular billing date the following month. This is likely what you are seeing. We would be happy to review your case and address your billing concerns. Please send us a DM with your personal contact information and a representative will be in touch. Thank you.

    Billing

    Reviewed Dec. 10, 2022

    I expected the company to know the laws. I asked the paralegal about the uniform commercial code and the United States Code and he seemed to be stumped. UCC 1- 308. How can they represent that they do credit repair without acknowledging who the original creditor is, and what the account the funds originally came from? The definition of credit card, any card… including the original card (Social Security card) is where the credit originated. That’s the Law.

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    Response from Lexington Law

    No problem and we understand how you feel. That is the main reason why persistence is key to this process. If you would like to DM your contact information, we can look in to your account to see if the account you speak of qualifies to be escalated by one of our Attorney driven processes.

    Sales & MarketingOnline & AppStaffBilling

    Reviewed Dec. 6, 2022

    Found the information about how to file a complaint and find past due accounts, I can use the app to send receipts of payments made or any new notices of past due bills. Motivated by a helpful team that helps me not give up in my bad credit situation.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 1, 2022

    I contacted Lexington Law to help me get three things off my record. What I learned today is that they only send one letter every four months to ONE credit bureau. What this means is that it will take potentially a couple of years to get this resolved. My upset is that they are charging me every month for nothing. At one per four months, what a great deal for them, and a waste of money for me. Additionally, they have telephoned me as early as 6:48am and the call was to upsell me on services. Seriously?! Canceled my account.

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    Lexington Law
    Response from Lexington Law

    We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please DM us your contact information and a representative will reach out. Thank you.

    Customer ServiceStaff

    Reviewed Nov. 28, 2022

    I have been using Lexington Law for 4 months. I tell you the truth. They have helped me have a better understanding of my credit and my score is climbing higher. Thank you Lexington Law for Great Customer Service. I highly recommend them!!

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    Lexington Law
    Response from Lexington Law

    Thank you so much for your recommendation. We are so pleased to hear that you have benefited from our services.

    Customer ServicePricePunctuality & SpeedStaffTransparency

    Reviewed Nov. 20, 2022

    Updated on 02/01/2023: Keeps getting better - 9 months into it w unbelievable results, good transparency and communication w app. Credit score has increased almost 100 points. Return on investment exceeded my expectations. Just be patient!!

    Original Review: With z Lexington Law for 6 months with great results- credit score has improved almost 60 points. Few more derogatory items to go. Cost is minimum compared to value/results. Lexington Law is very easy you navigate w app and communication is fast.

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    Lexington Law
    Response from Lexington Law

    Thank you so much for your recommendation. We are so pleased to hear that you have benefited from our services.

    Reviewed Nov. 19, 2022

    The first two months my credit went up 50+ points!! They’ve worked on my accounts every single month since beginning services. I am so very grateful and excited to see where this journey leads my family and I.

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    Lexington Law
    Response from Lexington Law

    We are so happy to hear this—thank you for choosing us to be a part of your credit repair journey.

    Customer ServicePunctuality & Speed

    Reviewed Nov. 17, 2022

    I’ve been calling 9 days straight and still no one calls me. I’ve been yelled at and hung up on 3 times. Promised call backs and promised emails. Still here waiting. Best part is we have been customers for a year now, never called before, just now there’s an emergency because we are trying to get a mortgage. Of course when I need to speak to someone other then a unqualified “paralegal” I can’t get even an answer let alone a call back. 9 days straight. That has to be some sort of record. So sorry. 1 person called. It rang once. I called back right away and message board said they’re closed at 4. It was 3:58.

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    Lexington Law
    Response from Lexington Law

    Thank you for sharing your frustrations with us. Client satisfaction is something we pride ourselves on. We’re unable to look up your account or discuss specifics online due to confidentiality. Would you like us to have a representative contact you? Thank you.

    Refunds & PayoutsStaff

    Reviewed Nov. 14, 2022

    I did not appreciate being told that they would take care of my fraudulent eviction first but worked on other things instead. They chose to work on other things so that I would continue to pay for way longer than necessary.

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    Lexington Law
    Response from Lexington Law

    Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have. Please DM us your contact information and a representative will reach out.

    Punctuality & SpeedTransparency

    Reviewed Nov. 11, 2022

    Well, I figured I’d try this service to get some things on my credit report cleaned up. Months later and hundred of dollars lighter, there haven’t been many results. Two actually (although the way is presented it might look like more, but it’s just 2 items on each credit report). It seems like they take a nice slow approach to keep you paying monthly, and every few months the “surprise“ you with one update. I think I’ll finish the month and try another service that people I know have had success with much quicker, or just do the work myself

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    Lexington Law
    Response from Lexington Law

    We are sorry to hear that your experience has not been the best so far. Keep in mind, credit repair takes time. We understand that this can be frustrating and would love to discuss this more with you and work on this together. Please contact us at (800) 341-8441 so that we can create a plan to move forward. Thank you.

    Customer ServiceCoverageMaintenanceStaffTransparencyCommunication

    Reviewed Nov. 10, 2022

    They helped me improve my credit score and kept me updated. My score is skyrocketing. I’m glad I chose them to fix my credit. They make it so easy to get better credit scores. It brings me peace of mind knowing that they’re watch every detail and notifying me and about it by emailing me on daily basis I feel! Thank you Lexington Law. I’m in a better place than I was before I made that call to you. Please continue the good work and stay sharp.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Profile pic of the author.
    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed Nov. 10, 2022

    I'm not sure how I managed to get started back up with Lexington Law. I don't remember, it started on October 31st 2022. Of course it was on the phone and I was not told anything about a 5-day I guess grace period so you have up to 5 days to close the account but I wasn't told that. They told me I had until the 12th. She decided to cancel the service. So I called today which is the 10th and canceled it. Well they still got me for. I live on a fixed income like a lot of us do and they told me that I had to pay for the first time set up fee which I don't understand that because number one I had to pay for a credit report in the first place which was $4.95. So either way I still got to pay for service that they sent to dispute some items on my credit report which by the way is old stuff. It is not new stuff.

    This company is legit and it does help your credit but if you can't afford it you can't afford it and I am one that can't afford it. I did get some great information in regards to your cell phone bill you can add 'cause you pay it every month, your electric bill, your utilities, your rent that you can add which helps with your credit. It just upsets me that I have to pay $70 for a case setup fee which I was not told about either in the first place.

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    Response from Lexington Law

    We’d be happy to contact you via phone or email to better assist you. Due to privacy we are unable to access client accounts over social media. Can you please provide your contact information for us to get in touch with you?

    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 10, 2022

    Good job. They removed all negative items from your credit reports with speed. They are very reliable and safe. Your personal information is safe with them and they have good customer service. Very polite and helpful.

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    Lexington Law
    Response from Lexington Law

    Thanks so much for sharing your experience with us. We have loved working with you and appreciate your recommendation.

    Customer ServiceStaff

    Reviewed Nov. 4, 2022

    I Felt there was no help until I became a customer of Lexington. Lexington has helped my credit at least 50 percent. I always got quality care when I call. I have experienced hardship and Lexington stepped right in to help.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Customer ServiceStaffBillingTimeliness

    Reviewed Nov. 3, 2022

    Had a horrible experience with connecting cases on the basis of payments. That attempt was trying to merge payments for both cases initiated the same day. The customer service representative spoke and attempted to but over, demanded compromised, the integrity of the customer regulator and created a hostile, situation, therefore, pushing us as clients a reason for cancellation of service. So this was an attempt to prevent being overcharged or having future problems. The supervisor could not reassure me nor escalate the situation to the premises.

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    Lexington Law
    Response from Lexington Law

    We’d be happy to contact you via phone or email to better assist you. Due to privacy we are unable to access client accounts over social media. Can you please provide your contact information for us to get in touch with you?

    Profile pic of the author.
    Refunds & PayoutsTimeliness

    Reviewed Oct. 30, 2022

    They promised to refund me money if I canceled my account within 5 days of opening it. I did cancel the same day I opened my account. They promised me a refund in 3 business days which I never got. I’m never doing business with them ever again

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    Lexington Law
    Response from Lexington Law

    We appreciate you bringing your concerns to us. Let us look in to your account so we can address any billing concerns you have. DM your contact information and a representative will be in contact with you. Thank you.

    Staff

    Reviewed Oct. 26, 2022

    Lexington law has made my credit worse. They did not give me any guidance on how to dispute the discrepancies and they were not helpful at all. After they have made my credit worse they are asking me to pay them for that. STAY AWAY FROM THEM!!

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    Response from Lexington Law

    We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

    Maintenance

    Reviewed Oct. 26, 2022

    My credit was pretty messed up but thanks to Lexington Law it looks a lot better. I would suggest Lexington Law to anyone trying to fix how your credit report looks for the better and if You have any goals of purchasing a large item or investment and would like to straighten out your credit let me suggest Lexington Law.

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    Customer ServiceStaff

    Reviewed Oct. 22, 2022

    The representative was attentive to my needs and made time to answer all of my questions. She provided exceptional clarification and customer service. I would recommend this service to anybody that needs credit repair services.

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    Lexington Law
    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    PricePunctuality & SpeedStaff

    Reviewed Oct. 21, 2022

    Hey, this company is very understanding, affordable, reliable, and trustworthy. They value a person and their finances the way they are supposed to. They are fast acting and knows what steps to form solutions.

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    Lexington Law
    Response from Lexington Law

    Thanks so much for sharing your experience with us. We have loved working with you and appreciate your recommendation.

    Customer ServiceStaff

    Reviewed Oct. 21, 2022

    They're amazing. They’ve actually called often to check on me and my credit. And during these phone calls they go over your credit and what is holding it back, any negatives, and any individual or business that looked at your records without consent.

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    Lexington Law
    Response from Lexington Law

    Thank you for your positive words—we really appreciate the time you took to write such a detailed review.

    CoverageTechPriceStaff

    Reviewed Oct. 20, 2022

    I had rental property management claim that I owed move out charges. I had moved out of the property long before it showed up negatively on my credit report. I immediately went to Lexington Law Firm and they fixed my credit report in a few days. Ever since then it has given me a peace of mind knowing they are helping me keep a watchful eye on my credit reports!

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Customer ServiceCoveragePriceStaffRates

    Reviewed Oct. 20, 2022

    Lexington Law is helpful both through text and phone conversations in repairing my credit. When I told them I could no longer afford their services because of limited income they informed me of a lower price. It would be nice to know this upfront.

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    Lexington Law
    Response from Lexington Law

    We appreciate the feedback. If you would like more information on the plans we offer, please DM us your contact information and one of our representatives will reach out to assist you.

    Customer ServicePricePunctuality & Speed

    Reviewed Oct. 16, 2022

    They wait months while draining your money before providing any results. Very slow. I just started paying items off instead of paying them any more money. Little to no customer service and minimal results for the $1,400+ paid to them.

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    Lexington Law
    Response from Lexington Law

    We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

    Customer ServiceSales & MarketingStaffHonesty & Transparency

    Reviewed Oct. 16, 2022

    Lexington Law is a legal scam. The initial call is lies. What they do is promise the world but min results. There is no incentive for them to move swiftly which means you will pay and pay and pay. You can do the same thing on credit karma for free. Don't listen to their specialists that try to keep you on the hook.

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    Lexington Law
    Response from Lexington Law

    Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have. Please DM us your contact information and a representative will reach out.

    CoverageStaff

    Reviewed Oct. 12, 2022

    While I am just beginning to work with Lexington Law in repairing my credit, each staff member I have interacted with were positive, supportive, empathetic, patient, friendly and professional. Lexington Law's staff, that I have interacted with thus far, are willing to explain the entire process, provide me with information to make proper decisions for me, and are willing to go the extra steps on research to get more knowledge and answers on any question I ask in how to positively work (on my end) to assist in repairing my credit. The staff remind me if I have any concerns or questions that they are there for me and to provide as much assistance possible.

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    Lexington Law
    Response from Lexington Law

    Thanks so much for sharing your experience with us. We have loved working with you and appreciate your recommendation.

    Staff

    Reviewed Oct. 9, 2022

    I came to Lexington Law with my credit score low and I left them in a brand new car I got using my own credit. Thank you Lexington Law! They helped me dispute all the false reporting on my credit reporting thru the Big 3 (Equifax, Transunion, and the other guy)!

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    Lexington Law
    Response from Lexington Law

    Thanks so much for sharing your experience with us. We have loved working with you and appreciate your recommendation.

    CoverageStaff

    Reviewed Oct. 5, 2022

    Travis ** is very helpful in helping me repair my credit, so I may purchase my forever home. Keep up the good work. I will give another review as things start looking up for me. Thank you for all you do.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Customer ServiceCommunicationResolution

    Reviewed Oct. 2, 2022

    Great. Lance saw items that were not even mine on my report and sent the escalation after I sent the documents he needed..The company does a great job but I would like calls to keep me informed..great for removing items that are reported wrong and also shows all three bureaus. They show the usage on each card..

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know. As we are working with your creditors and the credit bureaus, we’ll notify you of updates to your credit profile via email. When you have items removed or improved, you will see them first on your credit report, which is updated regularly online. To access your account online, use the login information you created during the signup process. If you’re having any problems logging in, or just need additional assistance, feel free to give us a call at(800) 341-8441.

    Staff

    Reviewed Oct. 1, 2022

    It was a great experience and what was very reassuring that I had somebody working on my case for me. I am very happy to have Lexington law firm helping on my credit. Thank you, guys. I appreciate it. Thank you.

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    Lexington Law
    Response from Lexington Law

    Thanks so much for sharing your experience with us. We have loved working with you and appreciate your recommendation.

    Sales & MarketingStaff

    Reviewed Sept. 21, 2022

    With my experience, it's been very effective in rebuilding my credit. I think this will be very helpful for other people. When I first, started dealing with them I thought it would be a scam but results show good standing..

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Customer ServicePricePunctuality & SpeedBilling

    Reviewed Sept. 21, 2022

    So I took a monthly membership of $139.99 to remove some of the paid off credit cards and a late payment charge on my credit reports. I got the membership 4 months ago I was been told that it will be removed within 90 days but none of them are still removed. Every time I call them all they say is it is under process and you'll be notified once it is removed. I don't even have any debts. All I asked for is to remove the remarks that are already been paid off. They are not good at all. Don't waste your money, all they do is dispute your remarks, you can do it for free from Experian, Credit Karma and other websites. I feel like a fool wasting more than half a grand and got nothing in return. Really very upset with this company. They are fraud!!!

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    Response from Lexington Law

    Credit repair is a process, and like most things, it takes time. Each client has a different credit situation which means that time frames and results will vary. In 2017 alone, our clients saw 10,000,000 negative items removed from their credit reports. We would be happy to review your case and answer any questions you may have. Please DM us your contact information for a representative to reach out. Thank you.

    Reviewed Sept. 20, 2022

    I stayed with them for 4 months and they were unable to remove anything. I lost around $500. Now that I learned how to dispute by myself, I was able to do more than this "clown" company. Please, save yourself time and money. Be aware, most of the five stars reviews are pretty much either paid or bots.

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    Lexington Law
    Response from Lexington Law

    We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please DM us your contact information and a representative will reach out. Thank you.

    Customer ServiceStaffLoan Process

    Reviewed Sept. 16, 2022

    It resolved my credit issues. I will definitely recommend to anyone without a doubt. I had a cell phone collection on my Experian and Equifax credit report, which I had no knowledge of. I was denied a bank loan, I need it removed for approval. This company helped quite a bit, within a matter of weeks, it was gone.

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    Lexington Law
    Response from Lexington Law

    We are so happy to hear this—thank you for choosing us to be a part of your credit repair journey.

    Staff

    Reviewed Sept. 13, 2022

    This firm and their associates contact you often, keep you abreast of everything going on with your case and make sure that you understand everything happening. Lexington Law absolutely make you feel confident that your life is going to get better.

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    Lexington Law
    Response from Lexington Law

    Thanks so much for sharing your experience with us. We have loved working with you and appreciate your recommendation.

    Sales & Marketing

    Reviewed Sept. 13, 2022

    They don't promise anything but do everything they can to get results. Great company. I will not go through anyone else because of all the scams out there. Just signed up yesterday and before they even got started my credit went up over 50 points this morning.

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    Lexington Law
    Response from Lexington Law

    Thank you for your positive words—we really appreciate the time you took to write such a detailed review.

    Reviewed Sept. 12, 2022

    They removed a collection on my credit report. They disputed things that were not accurate. I am now on my way to a having a better financial future. LexingtonLaw continues to work for their customers.

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    Lexington Law
    Response from Lexington Law

    Thank you so much for your recommendation. We are so pleased to hear that you have benefited from our services.

    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Sept. 10, 2022

    Awesome. VERY Professional! The best credit repair I've EVER tried. They really got my credit going in the right direction in a very reasonable amount of time as they constantly keep me and my daughter updated on our progress! EXCELLENT, fast & friendly customer service agents.

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    Lexington Law
    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    Staff

    Reviewed Sept. 8, 2022

    Had a mishap in losing my login info. I reached out to check the status of my case and I was helped right away in rectifying the matter and can continue to monitor case progress. I had minimal difficulty getting into my account. Was helped with professionalism, caring and compassion.

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    Lexington Law
    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    Staff

    Reviewed Sept. 7, 2022

    Agent was patient and kind, very knowledgeable. She worked with me on solutions until we found an acceptable one without me having to cancel my plan due to finances. I was extremely satisfied with the results.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Profile pic of the author.
    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppStaffRates

    Reviewed Sept. 4, 2022

    I’ve spent nearly 6 months and nearly a 1/2 grand to have one, very questionable, 30 Day Late notice removed from my credit report. NOTHING has been accomplished so far. The company has several plans of varying prices but it appears it doesn’t matter to what plan you’re on, nothing gets fixed or progresses. The website is colorful and full of colorful language but it’s never clear what had been done, what it currently being done and what Lexington Law intends to do in the future to advocate for their clients. I’ve spoke with customer service 3-4 times in the past 1/2 year and every time I call and state my concerns they ask if me if I want to escalate the engagement to the credit bureaus and bank. Initially this sounds promising but not it’s clear this is just a customer retention tactic because it remains unclear what Lexington Law has done on my behalf and to this date, nothing has successfully been removed from my credit report.

    Last week I called and spoke to a customer service rep who maintained a high degree of difficulty in engaging in the English language beyond repeating canned language. Every question I asked went completely unanswered as she read predetermined sales pitches and canned responses that in no way addressed my concerns. When I asked to speak with a supervisor she became obviously frustrated and after several minutes of insisting I speak with a supervisor, I was transferred to a voicemail stating the office was closed and to leave a detailed message for a return call. I left a message and never received a return phone call. BEWARE OF THIS COMPANY!!

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    Response from Lexington Law

    Thank you for sharing your frustrations with us. Client satisfaction is something we pride ourselves on. We’re unable to look up your account or discuss specifics online due to confidentiality. Would you like us to have a representative contact you? Thank you.

    Verified purchase
    Staff

    Reviewed Sept. 4, 2022

    So, far, Lexington Law are allowing the work they do, to speak for them. I am blessed to have chosen them to work on my credit situation, at this time. God bless you and your team, real good! I hope more people will come to you, for help with their credit issues.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Refunds & Payouts

    Reviewed Sept. 2, 2022

    Going on 7 months and not a single item has been removed. I was told that I would be giving a refund because it was taking so long but I haven’t seen any refund and I’m running out of time, patience and money!

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    Response from Lexington Law

    We are sorry to see you've had a less than great experience with Lexington Law! We would be happy to review case and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you!

    Customer ServicePriceRefunds & PayoutsHonesty & Transparency

    Reviewed Sept. 2, 2022

    I have been with Lexington Law Firm for almost 2 years. Over the 2 years, they continuously charged my account of the $129.95 every month. However, over the past year, they have yet to contact me as I HAD REQUESTED BY PHONE — AN ATTORNEY MONITORING MY CASE — NOT A PARALEGAL. On every request, they REFUSED. Over the two [2] years, I have paid approximately over $3,000.00, and was unable to get the results in those 2 years that I expected per my initial consultation. My credit situation was NOT complex, nor difficult. However, apparently, it must have been for the “paralegals!?!” Especially when you outsource your “paralegals” to India, Pakistan, or overseas and NOT in the U.S. Go figure?? And when you request to speak or be transferred to a “paralegal” in the U.S., they REFUSE or will not transfer the call accordingly.

    As I said, my case was NOT complex or should have been difficult. But I honestly blame myself for allowing it to go on for close to 2 years, without demanding to speak with someone with a bar card sooner. I gave them 30 days, (from August 1, 2022) to August 31, 2022, to have an ATTORNEY CALL ME within that time frame. No attorney called me during the 30 day time frame. My call would have taken not more than 10-15 minutes. I believe I was “owed” that considering what I have paid out over the past several years, and not getting through to the “paralegals” with my few questions regarding my file.

    Finally, do not call their office on a Friday at 1:30 p.m., CDT. They are apparently CLOSED as stated by their voicemail — although their voice message contradicts that when they state that they are OPEN for business on Fridays until midnight!?!? IF Lexington Law Firm was a reputable firm, my request should have been granted that day. There was NO excuse for their poor customer service that was provided to me over these past many months. Like I said, I shoulda pulled the plug on them earlier — but I gave them every opportunity. I should have known better!

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    Lexington Law
    Response from Lexington Law

    We are sorry to see you've had a less than great experience with Lexington Law! We would be happy to review case and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you!

    Sales & MarketingStaff

    Reviewed Sept. 2, 2022

    The last 2 representatives I spoke with were super helpful and they went above and beyond to help me. I had to get paperwork for my recent small promotion with my employer and they help me as much as they could in a timely manner.

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    Lexington Law
    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    Punctuality & Speed

    Reviewed Aug. 29, 2022

    Lexington Law firm can get results done quickly and efficiently in a timely manner. I would recommend this company to anyone who needs to get their credit report repair and start a fresh start in Life.

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    Lexington Law
    Response from Lexington Law

    Thank you so much for your recommendation. We are so pleased to hear that you have benefited from our services.

    Customer ServiceRefunds & PayoutsStaff

    Reviewed Aug. 24, 2022

    I started with Lexington Law back in 2015 and did not really pay much attention to the services I was receiving and paying for until a phone call from Cyan. She explained the importance of managing my credit and dealing with payers that even though my account is closed the negative report at the time still reflects on my credit score. Cyan informed me how they can assist me and reach out to the payers and help my credit score. Thank you for everything.

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    Lexington Law
    Response from Lexington Law

    Thank you so much for your recommendation. We are so pleased to hear that you have benefited from our services.

    Punctuality & SpeedStaff

    Reviewed Aug. 22, 2022

    Excellent Service and efficient service. Cleaned up our credit fast. They were able to protect our credit from fraudulent scammers, and clear our credit reports from negative items. Assisting us with information to help us build up our credit scores. Thank youuu so much for all your assistance.

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    Lexington Law
    Response from Lexington Law

    Thank you so much for your recommendation. We are so pleased to hear that you have benefited from our services.

    Verified purchase
    Eva increased rating by 3 stars.
    Customer ServiceSales & MarketingPriceBillingRates
    After a positive interaction with Lexington Law, Eva increased their star rating on Sept. 7, 2022.

    Updated review: Sept. 7, 2022

    No one contacted me as promised by Lexington Law. The charges were removed. I had disputed the charges with my credit card company. Lexington Law said that I would receive a credit after I send correspondence proving I requested to have the service canceled in May. I don’t know if my credit card company is responsible for the removal of the charges or Lexington Law. I will be marking this matter resolved.

    Original Review: Aug. 21, 2022

    They only found 2 things on my file and they were 2 old mortgages that were paid off. I stated I wasn’t interested in the service. I got a text asking me if I wanted the service, it went on to explain “if not reply”, “not interested”, to cancel. I replied “not interested”, folks they charged my card 3 consecutive months and after I contacted them and disputed with my credit card company, Lexington Law charged me 3 different charges. I want to be clear that this is after 3 request for cancellation. I currently have 3 disputes in and because after contacting them to cancel they placed 3 more charges on my card for $139.00, $31.60 and $19.95 I’m calling them a scam. They assured me it would be canceled via email. This was my 3rd request. I’d say this is a scam. If you want documentation to prove this is a legitimate review request it and I will send you the same info that I sent to my credit card company.

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    Lexington Law
    Response from Lexington Law

    Thank you we will be in contact with you by tomorrow.

    Customer ServiceStaffHonesty & Transparency

    Reviewed Aug. 19, 2022

    The customer service associate was very informative, and he was very considerate. He explained things I didn’t know. He was also very patient. This was a great experience. They will help you. Try Lexington Law. This company will definitely give you what you are looking for with honesty.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Staff

    Reviewed Aug. 18, 2022

    I highly recommend them to handle credit repairs. Their service is excellent. They have the knowledge of all issues pertaining to credit and creditors and work full-time to satisfy their clients. I am thankful for this company.

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    Lexington Law
    Response from Lexington Law

    Thanks so much for your recommendation. Feel free to reach out to us if you need additional assistance.

    PriceHonesty & Transparency

    Reviewed Aug. 18, 2022

    I have been with the company for 5 months. Only two items have been removed. I honestly feel like I'm being robbed paying $139.95 per month. It's obvious that longer you stay in the company the more money they are going to make off of clients a month. That's what I think they are doing with me taking my money monthly. I have some account that are already paid off in full and they are telling me I need to provide proof. At this moment I am one unhappy customer with this company.

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    Lexington Law
    Response from Lexington Law

    We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

    Customer ServiceStaff

    Reviewed Aug. 17, 2022

    My credit score has never gone up. It has gone down every time. I feel like it's a waste of my money. They lack communication and help. I thought it would be nice to put my credit up higher. Because of my credit score dropping even more I'm finding it hard to get ahead.

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    Lexington Law
    Response from Lexington Law

    We are sorry to hear our services provided you a less-than-stellar experience. We’re unable to look up your account or discuss specifics online due to confidentiality. Please send us a private message if you would like us to contact you to discuss the situation you’re describing. Thank you.

    TechPunctuality & SpeedTransparency

    Reviewed Aug. 13, 2022

    Great credit repair service! Very prompt and efficient in making sure to keep you updated on all the letters being sent out and the updates to your report! They have a great system of showing the consistency of your score and report changing each day/week or month. Highly recommended!

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    TechPriceStaffBillingTransparency

    Reviewed Aug. 10, 2022

    Some companies are greedy and won’t tell you “Hey you do not need the high package, this cheaper package is perfect for your situation.” The team wasted no time addressing my credit repair needs. I’m just praying that LexingtonLaw does not intentionally drag out dispute process to get more payments unnecessarily. That is the issue I’ve had with a different company. So far so good. My advice, based on MY experience, would be to stay hands on and stay up to date. Keep a timeline of the process.

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    Lexington Law
    Response from Lexington Law

    Thanks so much for your recommendation. Feel free to reach out to us if you need additional assistance

    StaffRates

    Reviewed Aug. 10, 2022

    My representative was Very easy to talk to. She explained everything simple so that I could understand, she was knowledgeable and helped me through the easy process with examples and definitions in layman's terms. LexingtonLaw genially seemed interested in helping me better my awful credit report

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    Lexington Law
    Response from Lexington Law

    Thanks for reaching out. Unfortunately, we are not affiliated with any rent-to-own programs. They will typically refer their clients to us to assist them with credit repair so you can get approved for their program. Other than that, we do not have contact information for who referred you to us.

    Punctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Aug. 10, 2022

    LexingtonLaw is working to help me get into a home with no money down and rent to own help to increase my credit score. And I want to consolidate my retirement account with the help of LexingtonLaw. I have never been late paying my monthly bills and now I am able to restore my credit score for the future.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know. As we are working with your creditors and the credit bureaus, we’ll notify you of updates to your credit profile via email. When you have items removed or improved, you will see them first on your credit report, which is updated regularly online. To access your account online, use the login information you created during the signup process. If you’re having any problems logging in, or just need additional assistance, feel free to give us a call at (800) 341-8441.

    PriceHonesty & Transparency

    Reviewed Aug. 5, 2022

    I been with the company for almost 8 month. Only two Items have been removed. I honestly feel like I’m being robbed. It’s obvious that the longer you stay in the company the more money they are going to make off of clients a month. That’s what I think they are doing with me, taking my money monthly.

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    Lexington Law
    Response from Lexington Law

    Thank you for reaching out. We understand how frustrating lack of results may be. We have seen that with different credit situations results and timeframe vary. However, we would love to discuss this more with you can set up a game plan moving forward. We look forward to working with you. Please DM your contact information and a representative can reach out.

    PricePunctuality & SpeedStaffRates

    Reviewed Aug. 4, 2022

    I gotta say, when I first started looking into these credit repair places, I was hesitant and not very hopeful of a positive outcome. All I can say right now is, I would pay the price Lexington Law charges for the services, 10 times over, for the great work that they have done. They have been amazing over the past month and a half. I see their work and I am beyond happy with the outcome and change I see almost daily. It could not have came at a better time in life for me. Credit has always held me back even though Most of it was medical and identity Theft issues from the past that I never could clear up. Lexington law to care of it for me! Completely bad** company and I can’t wait to see what happens in the next month with them helping me rebuild my credit. 100% Worth the cost absolutely!!

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    Lexington Law
    Response from Lexington Law

    We are so happy to hear this—thank you for choosing us to be a part of your credit repair journey.

    Reviewed Aug. 1, 2022

    I have paid them since January and they've removed 9 things since then and will continue to pay them til I'm satisfied. I've seen my credit score increase immensely and I'm so excited to have my credit back, which it's been 15 yrs.

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    Lexington Law
    Response from Lexington Law

    We are so happy to hear this—thank you for choosing us to be a part of your credit repair journey.

    Reviewed July 30, 2022

    If you think you’ll be speaking with anyone with a legal background with experience with you’re mistaken. You get people who pass a basic course in a weekend then can only tell you to keep reading the website.

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    Lexington Law
    Response from Lexington Law

    Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have. Please DM us your contact information and a representative will reach out.

    PricePunctuality & SpeedStaffBilling

    Reviewed July 30, 2022

    They do what they claim to do...repair credit and educate me as a customer on how to help myself do the same! I would highly recommend this service to anyone who needs help in the financial aspect. I had about a 9-month period of problems when I changed jobs that I couldn't foresee. LATE PAYMENTS HAPPENED. I on track now with the help of Lexington Law Firm with a credit report worth having!

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    Lexington Law
    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    Jesse increased rating by 2 stars.
    Customer ServiceContract & TermsPricePunctuality & SpeedStaffBillingHonesty & Transparency
    After a positive interaction with Lexington Law, Jesse increased their star rating on Aug. 2, 2022.

    Updated review: Aug. 2, 2022

    Thank you for having someone contact me to resolve my issue.

    Original Review: July 29, 2022

    I called in after the 30 day mandatory wait time to change the level of help I needed and to change my payment due date towards the beginning of the month. They lowered my plan and told me that my payment due date was changed. Because I was not expecting it to come out towards the end of the month after I was told it was changed it over withdrew my account. Then I called in asking to speak to a supervisor since I was lied to about my payment due date being changed and it now cost me money.

    After waiting on hold to be transferred to a supervisor I was told one was available and that I would be transferred, only to have the agent come back on the line and say the supervisor accepted a different call and that he would have to call me back. So I confirmed my telephone number with the agent and that concluded the call. Since they didn’t call me back I figured it was because it was later in the day and they were so busy that they would call me back in the morning.

    After hit 3 PM it was clear that no one was going to call me back so, I called again asking to speak to a supervisor. This time I was told that the supervisor section was closed due to it being so late in the day and was then told because they were closed there was no way I could get a supervisor to give me a callback. Even though I have emailed them on this issue they still haven’t tried to reach out to me so it’s clear they don’t care that their employees lied to me and it cost me money.

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    Response from Lexington Law

    Thank you for taking the time to speak with us today. Please feel free to reach out if you have any other questions or concerns about your account.

    CoverageStaff

    Reviewed July 28, 2022

    Best repair out there, help clear up and repair my credit, Create a service out there. Got me to a better place, changed my life! Home owner now. Thank you Lexington Law for all the help with my credit repair.

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    Lexington Law
    Response from Lexington Law

    Thank you so much for your recommendation. We are so pleased to hear that you have benefited from our services.

    Customer ServicePrice

    Reviewed July 27, 2022

    I’ve used credit repair companies before so I know the drill. This time, in preparation for a home purchase, I decided on the most expensive service available- LexingtonLaw. After four months they removed ZERO negative entries on my credit and REDUCED my FICO by 30 points. The companies they sent letters to said that their letters were so broad, obtuse, and general that they had no idea how to respond. Not a single letter was personally written on my account. This was an expensive delay by a company with no morals whatsoever. Pick a lesser expensive service as you’ll get more done on far less money and in a more timely manner. Take it from someone who has used these services at least three times.

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    Lexington Law
    Response from Lexington Law

    We are sorry to hear our services provided you a less-than-stellar experience. We’re unable to look up your account or discuss specifics online due to confidentiality. Please send us a private message if you would like us to contact you to discuss the situation you’re describing. Thank you.

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    Staff

    Reviewed July 24, 2022

    I came to Lexington Law because I wanted to rent an apartment and I had a negative item on my credit report, I needed to have this negative item dealt with before I could move into a new apartment, Lexington Law did not hesitate to help me and they had the negative item removed from my credit report within a week. This was a very good experience for me, I would recommend anyone to Lexington Law. Jerry **

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    Lexington Law
    Response from Lexington Law

    Thank you so much for your recommendation. We are so pleased to hear that you have benefited from our services.

    Staff

    Reviewed July 24, 2022

    Jillian, one of the paralegals did an excellent job of explaining how the credit process works and what you can do to improve your credit situation individually. She was also very knowledgeable and friendly.

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    Lexington Law
    Response from Lexington Law

    Thank you so much for sharing your experience with us. We appreciate your recommendation and loyalty.

    Staff

    Reviewed July 23, 2022

    The agent was very professional and with a good disposition to help. And also with great knowledge about the matters pertaining my account issues. Provided all necessary details and information needed by me to manage my issues in a more productive way.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Staff

    Reviewed July 22, 2022

    If you need credit repair, this is the company I would HIGHLY recommend. My credit has never been this good, and I owe it to Lexington Law. I knew it would be a journey, and you must remain patient. Great things take a measure of time, and I’m seeing the results of a lifetime.

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    Lexington Law
    Response from Lexington Law

    We are so happy to hear this—thank you for choosing us to be a part of your credit repair journey.

    Billing

    Reviewed July 21, 2022

    Simply it works… Watch negative items on your credit fall like flies… This ** works. My credit score when I started a fee years ago was at 500 with 20 negative items. Over the years they all fell off even new ones that were added. 100,000 in medical bills. Everything.

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    Lexington Law
    Response from Lexington Law

    Thank you so much for your recommendation. We are so pleased to hear that you have benefited from our services.

    Customer Service

    Reviewed July 19, 2022

    The best Customer service I’ve ever dealt with. Heartwarming she understood explained and was very nice and she was the best customer service I have ever dealt with. She deserves a raise and she deserves to be noticed and recognized. She deserves a plaque a desk of her own in a desk. She’s Deserves a raise and she deserves to be noticed and brag about. She deserves an award and a big position. Bless that lady. She real good at her job.

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    Lexington Law
    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    Staff

    Reviewed July 19, 2022

    I started with Lexington Law a few years ago. They do an amazing job cleaning up your credit. Any negative reports they can get it removed. In a few months they started clearing up my credit and helped me so much building my credit back. I highly recommend them!

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    Lexington Law
    Response from Lexington Law

    Thanks so much for sharing your experience with us. We have loved working with you and appreciate your recommendation.

    Customer ServiceCoveragePricePunctuality & Speed

    Reviewed July 19, 2022

    Lexington Law repaired my credit, counseled late hours, and reassured Samantha. The cost is less than other counseling. Lexington Law are Samantha friends. And there is ** to say. I called anytime. Lexington Law promised, Samantha credit report is 88% repaired. Lexington Law is building my fico score from bad 535 635.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    PriceRates

    Reviewed July 16, 2022

    This is my 2nd time working with Lexington Law to assist me with repairing some things on my credit file.. Both times Lexington law has worked in my favor.. For the affordable price and a little patience the stain on my credit file has been buffed and removed..

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    Lexington Law
    Response from Lexington Law

    Thank you so much for your recommendation. We are so pleased to hear that you have benefited from our services.

    CoverageRefunds & PayoutsStaff

    Reviewed July 15, 2022

    This firm is the best, they are very diligent with getting your negative items removed. Follow their lead, communicate and your credit will improve tremendously. They were able to remove 52 negative items from my credit report and restore my credit for the purchase of my home.

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    Lexington Law
    Response from Lexington Law

    Thank you so much for sharing your experience with us. We appreciate your recommendation and loyalty.

    Customer ServiceContract & TermsTechPrice

    Reviewed July 15, 2022

    After a denial for credit, I received a call from Lexington Law and was told I had 5 days to change my mind. After 3 days I sent a message to terminate my contract, which they ignored and charged me for a month of service. After a complaint with the Better Business Bureau (a total waste of time), they still act like I want the service they provide. They will not take no for an answer. I can provide screenshots of all communications minus the first phone call if you would like.

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    Lexington Law
    Response from Lexington Law

    Thanks for your response. We are happy to look in to the situation further. Would you please send a private message with your contact information and one of our representatives will reach out?

    Customer ServiceStaffBilling

    Reviewed July 11, 2022

    I called in today to change my payment date, and Jovin was so helpful and he explained how I can make changes in the future. I trust Lexington Law when it come to handling my credit and affairs associated with my credit.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    CoveragePrice

    Reviewed July 11, 2022

    It is not worth the amount of money they charge you. I had been working on my own to repair my credit and was doing a better job for free. I pay $135 to them and my credit starts going down. I need my credit to go up, but I do not have money to waste.

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    Lexington Law
    Response from Lexington Law

    We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please DM us your contact information and a representative will reach out. Thank you.

    Staff

    Reviewed July 9, 2022

    My credit had 6 things that needed to be removed and now because of Lexington Law all 6 was removed and now my credit is EXCELLENT! These guys don’t quit on your case until your credit meets your satisfaction. I’m definitely SATISFIED!

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    Lexington Law
    Response from Lexington Law

    Thank you so much for your recommendation. We are so pleased to hear that you have benefited from our services.

    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed July 5, 2022

    Lexington Law does an excellent job in terms of accessibility and customer service. The app could use some improvements, but it never shut down or lagged so that's a plus. When it comes to the actual credit repair process you are better off doing as many disputes as possible on your own and putting a freeze on your information.

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    Lexington Law
    Response from Lexington Law

    Thank you for sharing your frustrations with us. Client satisfaction is something we pride ourselves on, and we are always trying to improve. Can you please send us a direct message so we can discuss this further with you?

    Customer ServicePricePunctuality & Speed

    Reviewed July 2, 2022

    The process is very slow and costly. There is very little communication on what’s taking place to repair your credit. So far it’s been three months and only 1 item removed. When signing up they made it seem like this would be a quick and easy process and that I would see major results after three months.

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    Lexington Law
    Response from Lexington Law

    We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

    Customer ServiceStaff

    Reviewed June 29, 2022

    They will help you and work thing out with guys. I’m glad I choose them. The law and help with guys credit. You should call this company. They are best at what they do a lot stuff. I got them help with credit and get home.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Reviewed June 29, 2022

    Lexington Law delivered detailed attention to my credit score. The firm’s ability to achieve an impressive improvement in my credit score is great. My record included a bankruptcy with multiple creditors.

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    Lexington Law
    Response from Lexington Law

    Thanks so much for sharing your experience with us. We have loved working with you and appreciate your recommendation.

    Staff

    Reviewed June 28, 2022

    Representatives were well-mannered and courteous but there were things that were vague or not clearly explained about the process. Especially as it pertained to the cancelation process. I would ask more questions if I were to do it again.

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    Lexington Law
    Response from Lexington Law

    We apologize for any inconvenience and thank you for the feedback provided. Please DM us your contact information and we'd be happy to have one of our representatives reach out to assist you. Thank you in advance for your patience.

    Punctuality & SpeedStaffRates

    Reviewed June 27, 2022

    The people who work here are very professional and they take their time to look over your case and make sure to let you know what adjustments are made to higher your credit rating and they do work with you.

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    Lexington Law
    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    TransparencyCommunication

    Reviewed June 25, 2022

    They have been working on my behalf to clean up my credit. They already had 4 items removed and my score is improving. They have kept me updated as to everything they are doing and let me know what I need to do.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    CoverageOnline & AppStaffEase of UseRates

    Reviewed June 23, 2022

    I started my case with Lexington Law office in Jan. 2022 and I had poor credit. Now I am in the good credit rating and they helped me to clear negative credit reports. I am learning how Credit works and what to do and not to do. I signed up for their "1 million dollar coverage insurance" in case someone steals my personal information and starts to use it, they will help me fight in court if I need too. I was skeptical at first when I signed up, but I am happy to date with their progress. The online website is easy to use and understand and you can download their app to keep up with your credit repair. I recommend to anyone that wants to clear their Credit.

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    Lexington Law
    Response from Lexington Law

    Thank you so much for your recommendation. We are so pleased to hear that you have benefited from our services.

    Customer ServiceStaffTransparency

    Reviewed June 17, 2022

    Customer service is excellent, they explained everything easy enough to understand, and answer all questions. They are very good about keeping you updated along each step of the process and with the results as they occur and what steps they are taking and if there are any that you need to take. I recommend Lexington Law very highly.

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    Lexington Law
    Response from Lexington Law

    We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

    Reviewed June 16, 2022

    Brittany is a woman of her word. Everything that she said would happen, did. A lot has been taken off of my credit within a month and my credit score keeps going up. I’m starting to get approved for cards.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Reviewed June 15, 2022

    They are simply cleaning up my credit report & improving my credit score by challenging negative items in the report. The three companies were sent challenge letters weren't removing old items that should have been removed long ago.

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    Lexington Law
    Response from Lexington Law

    We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

    Staff

    Reviewed June 13, 2022

    The girl was very sweet, had great conversation, Very polite, I would recommend a few people to Lexington Law, so glad they are helping me with my credit! So happy with them, very good to work with!!!!

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    Lexington Law
    Response from Lexington Law

    What problem do you need assistance with? You may also contact your paralegal team for immediate assistance at (800) 341-8441. Our office hours are Monday through Friday 7:00AM -7:00PM MST. Thank you.

    TechPriceRatesTransparency

    Reviewed June 13, 2022

    Lexington Law firm is by far one of the greatest companies to repair your credit. I have work with them for over 2 yrs and they took my credit score from the four hundreds to the seven hundreds. Their prices are very affordable and they will keep updated on your progress daily. Yes it takes time to repair credit but in the end you will be glad you took that step to repair your credit, I know I am overwhelmed with happiness and Lexington Law deserves all the credit.

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    Lexington Law
    Response from Lexington Law

    Thank you so much for sharing your experience with us. We appreciate your recommendation and loyalty.

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    Lexington Law Company Information

    Social media:
    Company Name:
    Lexington Law
    Year Founded:
    2004
    Address:
    P.O. Box 510290
    City:
    Salt Lake City
    State/Province:
    UT
    Postal Code:
    84151
    Country:
    United States
    Website:
    www.lexingtonlaw.com