Lexington Law

Lexington Law

 3.3/5 (161 reviews)
Lexington Law
3.3(161)

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Overall Rating3.3 out of 5
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About Lexington Law

Lexington Law is a firm focused on credit repair. Its services revolve around removing inaccurate or questionable negative items listed on your credit report through credit report analysis, credit disputes, dispute escalation and credit score analysis.

Pros & Cons

Pros

  • Free consultation
  • Straightforward service plans
  • Online chat available

Cons

  • Pricier than some competitors
  • May charge for additional reports

Bottom Line

Lexington Law helps clients improve low credit scores. Fees are higher than those of some competitors, but new clients get a free consultation. The company employs lawyers to help execute credit repair services.

Lexington Law Reviews

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Page 2 Reviews 5 - 35
Verified Reviewer
Original review: May 19, 2023

Do not waste your time, paid them 156.00 a month for over a year with no repair to my credit. They overlooked the collection I needed help with, all they do is send letters with no prevail. They don't communicate with you, they just take your money every month. Once I canceled they asked me to come back at a discounted rate just to take more of my money.

Lexington Law response

We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please DM us your contact information and a representative will reach out. Thank you.

2 people found this review helpful
Verified Reviewer
Original review: May 19, 2023

It was not an easy process. But the law firm and all the employees I encountered were patient, helpful and very considerate and accommodating. I had my credit cleaned up and my credit score went up over 10 points in 3 months.

Lexington Law response

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

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Verified Reviewer
Original review: May 16, 2023

Please do not waste your time with Lexington Law. Their main focus is making sure that they collect money from you every month and any time you do not have the money they process it weeks later and charge you an extra 20 bucks. The best thing is for you take the money that you’re paying them every month to do nothing and use that to paying off your debt. Only time can you raise the debt or pay it off. Don’t be a fool.

Lexington Law response

We are sorry to hear our services provided you a less-than-stellar experience. We’re unable to look up your account or discuss specifics online due to confidentiality. Please send us a private message if you would like us to contact you to discuss the situation you’re describing. Thank you.

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Verified Reviewer
Original review: May 6, 2023

I went to them after my divorce and losing my home years ago for help in fixing my credit, they literally saved my financial life. My credit score is now over 700 with each credit agency and I finally was able to get a new home again and doing much better.

Lexington Law response

Thanks so much for sharing your experience with us. We have loved working with you and appreciate your recommendation.

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Verified Reviewer
Original review: April 25, 2023

Lexington Law customer service has dealt with my case in a satisfactory way. However, when I have questions or need help to log in, cs will only point you to their cs website. It's hard for me to communicate through a website if I can't log in.

Lexington Law response

We appreciate the feedback and are sorry to hear that you are having problems logging in to the client website. Please contact us. Our call center hours are Monday - Friday 7:00 AM - 7:00 PM MST, and we are closed Saturday - Sunday. Our number is (800) 341-8441.

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Verified Reviewer
Original review: April 24, 2023

I’ve been with Lexington soft 2 months and they have already cleared 4 negative items off my credit. My credit score has improved! They move fast! The fee is most definitely worth it! They walk you through every step and teach you about credit and go into details on how many days on things and the time frames.

Lexington Law response

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

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Verified Reviewer
Original review: April 21, 2023

I used Lexington Law for 4 months with hopes to improve my credit rating but no significant progress was made with them. I had to let go of the time and money I wasted with them to find me actual help from a certain ROYALBLADEWORKS recommended by some Reddit users. He cleaned up my credit report within weeks and gained me 196 points super fast.

Lexington Law response

We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

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Verified Reviewer
Original review: April 15, 2023

I Had a lot of experts illegally dropping My credit score but Lexington Law went to war against them, now I live in a Castle. My credit score was in the 500 range, I needed 620 to buy the land across the street from the largest Casino in Mississippi. I own the whole block due to their efforts. I need them again because I want the next block now.

Lexington Law response

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

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Verified Reviewer
Original review: April 14, 2023

I had five remaining negative on my credit report. I worked very hard since 2018 to pay back all the credit card debt that I had but I had a few late ones on there and I needed help so Lexington Law group had advertisements for helping people get their credit cleared up. I paid $139 a month on EFT electronic funds. Within one month my credit score lost 59 points because Lexington challenge something. They close the account and created a real problem destroying my credit even worse. Do you not use this company? Whatever you do, don’t pay money to make your credit worse. They’re a terrible lying company. You’ve been warned.

Lexington Law response

We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

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Verified Reviewer
Original review: April 14, 2023

My main issue when I signed up again was identity theft. They said they dealt with that and would work me through the process. All they do is continuously sent disputes to the bureaus hoping someone misses the response time. 1-2 in 10 do. When I called and questioned what they were doing regarding it, they claimed they would escalate to get a couple more months worth of fees and nothing ever changed.

Lexington Law response

We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

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Verified Reviewer
Original review: April 10, 2023

It took a few months but accounts began to be removed from my report as expected. Customer Service was exceptional. Lexington Law members were empathetic and concerned for my financial well-being. Extremely helpful.

Lexington Law response

Thank you so much for sharing your experience with us. We appreciate your recommendation and loyalty.

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Verified Reviewer
Original review: April 4, 2023

I had been charged TWICE for one month- obviously LL bookkeeping error. Nobody seemed to take my complaint seriously. WE are elderly-my wife is sick. I was denied access to the portal. Please help me!!!!

Lexington Law response

Let us look in to your account so we can address any billing concerns you have. Please call us at (877) 401-1938 and one of our credit advisors can assist you.

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Verified Reviewer
Original review: April 1, 2023

I hired these people more than 6 months ago. They took my money and never did a damn thing. For 6 months I kept watching to see if they would get this issue settled and they never did. I monitored them and that’s said they were starting a resolution and it stayed the same way for 6 months, nothing was done at all. I took pictures every month on the status and it stayed the same. Always said in progress and that was it. I had only 1 derogatory mark on my credit and it was from when I was in a car wreck and I sued the company that hit me and they never paid for the hospital bill. This bill was the responsibility of the company that hit my truck and they never paid it.

So I use Lexington to repair or dispute this but they kept taking my money every month and never did a damn thing. That’s not the worst of it. I canceled today, it’s not even April yet, today is 3-31-23 and they are still charging me for April and still have not done a damn thing. They are a rip-off, stay away. They will not give a damn about you and just take your money like they did me. I’m going to call another attorney on Monday to see if I can do something about this, they provide no service whatsoever and never got a damn email telling me what they were doing for my case. They need to be stopped, they are taking people's money. Bunch of thieves I tell you.

Lexington Law response

We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

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Verified Reviewer
Original review: March 28, 2023

Carmen C is an excellent paralegal and very knowledgeable and empathetic. She understood everything that I want and took care of everything that I needed. Thank you. I appreciate the help from her. Thanks again.

Lexington Law response

We appreciate your kudos for Carmen C.

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Verified Reviewer
Original review: March 24, 2023

Lexington Law has excellent Service and are willing to help their clients and or potential clients.. They are Very professional and have no long wait times to speak with representatives. My wait time was less than 2mins.

Lexington Law response

It was a pleasure working with you. We appreciate you taking the time to share your feedback and being so open with us.

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Verified Reviewer
Original review: March 24, 2023

Lexington Law has removed things from my credit report which has raised and improved my credit score. I’ve had great results with the company so far. I’m looking forward to completely clearing up my credit completely. Thanks to Lexington I’m going in the right direction.

Lexington Law response

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

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Verified Reviewer
Original review: March 21, 2023

Had a phone good phone visit with one of the receptionist at Lexington Law, and in the visit I got everything I needed done in a timely manner, and she spoke very clearly and got all my answers and questions answered…

Lexington Law response

Thank you for your positive words—we really appreciate the time you took to write such a detailed review.

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Verified Reviewer
Original review: March 18, 2023

I would never recommend this firm to anyone. In fact I regret signing up for the service. What a waste of money and time. All they do is “letters sent on your behalf” **!! It's a rip off service and this firm should be legally prosecuted in my personal opinion. Over one year my credit score went down from 705 to below 650 with this service. They failed to remove a simple late payment for over a year. Shame on them!!!!

Lexington Law response

We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please DM us your contact information and a representative will reach out. Thank you.

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Verified Reviewer
Original review: March 12, 2023

If you read my previous reviews on different companies, you'll only find high-rating praising reviews, mostly aimed at commending an individual's performance within that company. I don't even bother to review products. I only review people--to help the people getting reviewed. In this case, though, I need to write a negative report--in order to help people. Not the ones being reviewed--but the unsuspecting ones who may get eventually confused & tricked.

I'm a licensed attorney in good standing--although working in a different state outside the law field. I signed up with Lexington Law in order to correct some inaccurate info on two former accounts. When I opened the credit report they'd prepared, or rather concocted, for me, I got appalled: My score was one point lower than the lowest of all three of my scores on that date. And it showed privately settled accounts with no court involvement at all as "public records". Is that how they do their job--by removing so-called "public records" that never existed in the first place? Still I don't know how they'll respond tomorrow, Monday, 03/13/23. I'm not posting this out of disgruntlement. I'd rather move on--but I wouldn't feel at peace with my conscience if I didn't warn others.

Thank you,

Lillian

Lexington Law response

Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have. Please DM us your contact information and a representative will reach out.

2 people found this review helpful
Verified Reviewer
Original review: March 12, 2023

I contacted Lexington Law 3 days after talking to a member services agent on the phone about hiring them to correct misinformation on my credit. I was told I had 5 days to cancel service and I did so in 3 days. I have been charged and continue to keep getting charged and getting UPDATES that I do not want. I decided I did not need their services three days after randomly deciding to talk to one of their agents. I have contacted them numerous times on their site and by phone!! I am now Mailing a cancellation. I am going to contact the Better Business Bureau. They are thieves!! Funny you can start a service on the phone verbally but no way in hell can you cancel one!! SCAM!!!

Wanda

Lexington Law response

Thank you for sharing your frustrations with us. Client satisfaction is something we pride ourselves on, and we are always trying to improve. Let us look in to your account so we can address any billing concerns you have. Please call us at (877) 401-1938 and one of our credit advisors can assist you.

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Verified Reviewer
Original review: March 11, 2023

These firm states they can repair your credit but it's taking a long time for results. I am about to discharge them. I am paying a monthly fee and the results are too slow. I think they drag it out to be paid more.

Lexington Law response

We are sorry to hear that your experience has not been the best so far. Keep in mind, credit repair takes time. We understand that this can be frustrating and would love to discuss this more with you and work on this together. Please contact us at (800) 341-8441 so that we can create a plan to move forward. Thank you.

2 people found this review helpful
Verified Reviewer
Original review: March 10, 2023

Great company, I would definitely use them again if I ever need them because they did a great job for me. And when all said and done I will be back on top of the world. Because Lexington Law helped me get there

Lexington Law response

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

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Verified Reviewer
Original review: March 7, 2023

First, I think they charge too much to REALLY HELP YOU. I agreed to sign up end of January I believe. I tried setting up my account via the link I was given, and it kept failing. I reached out, via email, to the woman I originally spoke with, Melanie, and she ignored me. I tried contacting her more than once. She no longer had an interest. In my opinion, her only concern was signing someone up. As I type, she still never has responded. NEVER. I received a response from a Christine B. on February 6th saying it would be canceled. She said I'd be charged for any work done. In a week??? Lol. They've done nothing for me. I can't even get anyone there to respond to me and they hang up on me. Also my phone wouldn't stop ringing. Every time I actually answered, they'd hang up on me. So I stopped answering. Should have ended there and my account canceled.

My experience: Lexington Law would call me. When I picked up, I was hung up on. They don't answer emails. They try to find something to justify keeping money or to charge you. I'm not sure if this is why... but I had really aggressive cancer. After years in the HR field I had to go on disability. Big difference in income. I feel I wasn't a priory client bc I wanted the least expensive plan. I have been made to feel that I'm treated worse bc of this. Had I chosen a more expensive plan, MAYBE they'd treat me better? That's how I feel I've been treated.

Lexington Law response

We appreciate you bringing your concerns to us. Can you please send us a direct message so we can discuss this further with you?

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Customer increased Rating by 1 stars!
Verified Reviewer
Original review: March 7, 2023

Within a couple weeks I had some of our past due medical bills deleted off our credit reports. Professional and extremely informative. A huge weight has been taken off our shoulders. Thank you Lexington Law!

Lexington Law response

Thank you so much for sharing your experience with us. We appreciate your recommendation and loyalty.

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Verified Reviewer
Original review: March 3, 2023

Very pleased with representative and knowledgeable regarding my issue. She was understanding and compassionate. Gave me all of the time I needed and was very kind, helpful and cooperative. I will recommend this company and may come back sometime in the future.

Lexington Law response

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

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Verified Reviewer
Original review: March 2, 2023

I paid for a service that they could not provide. They had no idea about the new federal law that prohibits the three major credit unions from reporting medical bills under $500 to your credit. I paid them close to $500 and they provided no service. I found out about the law and I disputed my case if I were somebody else looking for help? I would do this myself and never give this company a dollar, they are scam artist.

Lexington Law response

Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have. Please DM us your contact information and a representative will reach out.

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Verified Reviewer Verified Buyer
Original review: Feb. 26, 2023

** this was the one if only one that they didn't have to cover which I covered in the response to delinquency or paying on partial legitimacy of my policy of either my medical, insurance claim, cell phone bill, service for cable, a former credit card topics that have all wrapped up on findings that they've got a debt to be cleared by me sending through a squaring off even the blank statement balance after consolidating and commencing to complete payments in the remaining amount due. With thanks going out to Lexington Law for helping me get an outlook of all of these and legally handling contacting the collections so we are clear and free of any existing debt.

Lexington Law response

Thanks so much for sharing your experience with us. We have loved working with you and appreciate your recommendation.

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Verified Reviewer
Original review: Feb. 23, 2023

They ripped us off several times. Then had the nerve to charge a late fee. DO NOT give them a penny. They continue today to steal from us. Here is my email if you don't believe me; ** ask me anything. My name is Tanya. They are blocked now. You scumbag thieves.

Lexington Law response

Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have. Please DM us your contact information and a representative will reach out.

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Verified Reviewer
Original review: Feb. 23, 2023

Big waste of money. No results you wouldn’t achieve by yourself. I did cancel my subscription after three months because, honestly, they didn’t help. Now everything is fine, my hard work paid, and I wouldn’t recommend them, they can’t help you improve your credit score.

Lexington Law response

We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

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Verified Reviewer
Original review: Feb. 20, 2023

I was just completely satisfied with the complete process. My questions were completely answered and it was made sure I understood what was being said. I believe I am in the best hands and in the right direction now. I recommend Lexington Law to anyone seriously looking to repair their credit and get some normalcy back to their lives.

Lexington Law response

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

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Lexington Law Company Information

Company Name:
Lexington Law
Year Founded:
1991
Address:
257 E 200 S
City:
Salt Lake City
State/Province:
UT
Postal Code:
84111
Country:
United States
Website:
www.lexingtonlaw.com