Webhosting Pad Reviews

I signed up for a 4 years and I cancelled my services with them after 2 years of horrible customer service and my site continuously being down for no apparent reason. I moved my site to a new hosting site and they charged my new card (which I don't know how they get the credit card number) for the domain they didn't even host. After a few emails they credited my card. I told them several times that I wanted my account close and I didn't want business with them. Again, they said yes everything is okay and the account is closed. After 2 years, they charged the credit card again and I had to report them for fraudulent charges because I never authorized the charge and never provided the credit card number.

This one-man show is A SCAM. I took over a client's website that had been hacked and had issues. Once I got the new site up and running on my vps server at liquidweb.com, I cancelled their account at WebHostingPad. I was told that I need to have an active credit card on the account before changes could be made. So I put my business card in and proceeded with cancelling the account. The very day I cancelled the account 11/12/2013, they charged my card for upcoming year of hosting for $71.88. I emailed the billing department back and I got an automated response. I called them and they assured me that it would be taken care of in the coming billing cycle. Two months later, several email and phone calls, still no credit back. I called them again today, 1/6/2014 and the support department picks up the billing department's phone call and tells me that the billing department can only handle that through email.

The only reason that I have given Web Hosting Pad one star is because giving ZERO stars was not an option. This company claims that they have 24x7 support, but I have had four separate incidents, over ten months, where I required support and called at night, the time after my child is asleep, the best time for me to call. No one answered for over an hour and a half, and I gave up. Had I stayed on longer, no one would have ever answered. You have the option to "chat" with someone, and I have, out of desperation, but they are evasive and unhelpful. Stay away from this company and spend your money elsewhere. Please be aware that they have a five-year option, which is an upfront, one-time payment. There is a money back guarantee, which is good for 30 days. If you have issues after 30 days, you have no recourse, and they have your money, and you have awful, awful service.

They started to send unsolicited commercial emails from billing@webhostingpad.com with no option to unsubscribe. When I complained, here was their response: "We are not spamming your account; we are letting you know of the deals that we offer. You are more than welcome to disregard the notification that we sent in regards to these offers." So there you have it: if you pay these clowns money, you will be subject to their spam abuse with no option to unsubscribe. I hope the CAN-SPAM rules shoot a big fat hole in their business revenues. Stay away.

When I created my website, I signed up with Webhosting Pad because they gave me a 30-day trial, promised to refund my payment if I didn't like it and cancelled in 30 days. So I tried it for a few days, decided it was not for me and cancelled. It took weeks and many emails to get the payment refunded, but eventually it was and I kept my domain registration with them as I signed up with a different web host server. I didn't think much about it until yesterday, when I discovered that my website was gone. They didn't notify me that my domain registration was due to expire, so now they are holding it hostage for a $250 ransom. Oh yeah, they might auction it off in a couple of months.

What WebHostingPad.com is doing is engaging in fraudulent business practices. I would be very interested in participating in a class action lawsuit. Just because you write it on a web page and have people click it, does not mean it is a legal business practice. Their terms clause that states they can change the terms of use and we have to accept it, is legally considered an unconscionable clause. If you are desperate for money and I require you to turn over your first-born in return for the loan, your acceptance does not make it legally enforceable. They are using your ignorance of the law's full scope against you. Don't be intimidated.

Webhostingpad.com claims it charged a card on my account to renew a domain. The card was active, all charges for the day were approved; no charge came through from their company. I was traveling and the domain expired. Webhostingpad refused to do anything about it.

When I bought a 3-year subscription to host the website of our tiny community soccer club and paid for it with my credit card, without my knowledge, a button on another page was not unchecked, which allowed WebHostingPad to bill $47.78 for completely useless (to our club) features for a year. This fee did not show up at checkout or purchase time, but only showed up after a month of 'free' trial of the features, after which time one cannot cancel the features. When I asked for a refund by phone, the billing woman refused. They haven't replied to my email. I think they're rotten crooks. They knowingly ripped me off to the sum of $47.78. I can't ask my soccer club for this money. Why would I purchase their features for 1 year when the Web hosting is for $3?

I paid the 3-year web hosting fee and was given nothing. The domain was never registered after two weeks. I tried to cancel at that time since they have a 30-day cancellation policy. On the 30th day, they would still ignore my request to cancel. I'm in my second month of the so-called service with nothing to show. The domain name is not registered, but today, they are offering me a sub-domain. No tech support. Stay clear. I lost $80.