Webhosting Pad Reviews

I needed to activate a domain that was being transferred to webhostingpad from another provider, as I had never done this before I started a chat session on webhostingpad. I was quickly helped by Jim from Webhostingpad who patiently took me step by step through the procedures to affect the move. Thank you Jim for your patience.

I have been working with WebHostingPad for few years for the domain name of my company and for the web hosting of my website. They are knowledgeable, honest, and loyal, three very important features which I appreciate in business. The communication is quick. When you work, problems do happen. All problems have been resolved professionally and in a friendly manner.

We are moving away from WebHostingPad to GoDaddy. The contract is finished next year but I already moved the website to the new web hosting company. The response of their tech support used to be okay, it was quick, but a couple of months ago there was some change internally and then whenever we utilize the website -- for example, people log in to the website -- they shut down the service because we are utilizing too much resources. Basically, they deactivate the service and we reactivate the service. There were a couple of back and forth. They said that we have to upgrade certain code. But once we moved to GoDaddy, it's working fine. We didn't change anything -- we just moved the content and it's working great. So to be honest, I’m not satisfied with WebHostingPad.

Tried to install Perl modules via cPanel. It didn't work because the gcc compiler is missing. Raised a support request. WebHostingPad support obviously understood the issue straight away, responded within 2 hours and successfully installed the modules for me. Would be good if cPanel worked, but very happy with support.

We had a couple of problems when we got the hosting the first time. When I wrote and emailed WebHostingPad, the problem was fixed quickly. I really appreciate it. Everything is fine right now and I'm very satisfied.

I had a technical question regarding forwarding emails. By the time I sent the question to WebHostingPad technical people and went back to my email, I had a response. It was a well informed, well worded, explanation of what needed to be done. I fixed the issue with their explanation. Thank you again for the help.

After installing VTiger CRM from Softaculous install, we were unable to upload documents or files to the CRM. Error message identified that file info module was required and within a few hours or requesting this Webhosting pad had done the required installation. All working fine now.

I am pretty new to WebHostingPad. My first order was temzies.com, it was hosted over 6 months ago. I was satisfied with the server performance, so I decided to migrate my other sites to WebHostingPad. The support team were really helpful through the migration process.

Your support has never failed me. Response to my issues are prompt and clear. Webhosting pad employees have always been professional about every issue I report. I would recommend this hosting company because of their willingness to walk you through any problem and the hosting site is very easy to understand.

I needed to host some websites that I loop around a bit. I googled for web hosting providers and at the time, WebHostingPad was the cheapest. They have a really quick technical service. Their team has been really helpful with problems that have been my fault like setting things up. They're there when I need them and they're not when I don't. That's what I need from a web hosting solution.

I was astounded at the speed with which my query was dealt. Within minutes I had a response and a solution to my answer. My additional questions were followed up with just as much urgency. I'm looking forward to knowing more about this company!

I was reaching my 10 gigas limit and support help me to clean up ghost files in order to free space. I always get fast answers to other issues from support. I am very happy with my hosting account at WebHostingPad.com and in the past years my account has been up and running with no server issues.

I've been using WebHostingPad for years. I like their prices and their ability to get things up and running fairly quickly once I start working with them. So far their team has been very courteous, but there had been plenty of instances where there had been some problems with the service that are their responsibility and the team had not been able to assist with those things. When there's a problem with spam email or with an overloaded server, they're not so quick to resolve that in terms of support. But overall, they’ve met my expectations.

I’ve had success with WebHostingPad. The only trouble is that when one of my websites expired, they took it upon themselves to renew it automatically without my permission. Besides that, the overall experience has been good. They make my websites good to explore.

I got WebHostingPad for my parents and for my website but I have no reason to recommend the product to anyone. It's affordable, but the quality and performance of their servers were not good. It has caused me a bunch of issues so I'm not a huge fan of theirs. Their support is good but the service performance is really bad. I've been tracking it everyday and there is a huge difference compared to other companies who offer the same price. I got a different plan which is better and more expensive but it's still not up to par with what other companies offer.

Mike at webhostingpad.com provided exceptional customer service when I needed help with my email account. As a deadline was approaching to distribute an e-newsletter, I began to panic because I could not receive or send email. Mike was tenacious, professional, courteous, and reassured me the problem would be resolved. And it was and I made my deadline. I am now a customer for life!!!

My website went down and I had no clue how to fix it. I then submitted a ticket to WebHostingPad where I received an amazingly fast response telling me what my problem was, how to fix it and eventually fixing it for me at no cost. These are reasons why all 4 of my domains and hosting are with WebHostingPad. Good job guys.

After a year off, I decided to start blogging again. As it turned out, my wordpress template had become obsolete in that time. Thus, I was unable to access the blog to update it. I can get around in Dreamweaver, but problems with wordpress are a mystery to me. After trying in vain for about an hour, I contacted webhostingpad and they had me up and running in a matter of minutes. They were very professional and knowledgeable and I highly recommend them.

I had been using Bluehost but WebHostingPad seemed to have all the same offerings and was considerably less expensive. I got them and they've helped me get my website and other websites that I've designed online. When I've had issues uploading on my website in the past, I was able to call their support and they were always helpful.

I've worked with WebHostingPad since 2009. One of my employees came across them when we were looking for hosting. They're inexpensive which I appreciate and somewhat responsive with our issues. If I have any kind of a technical question, I will go on and ask and typically if they're available they answer it. If I need a site scanned for malware they usually take care of it fairly quickly. In fact, we just had a website hacked with some malware put on it. They scanned it, found some of the malware and I found the rest of it. I appreciate them being able to do that.

My husband's former co-worker had web hosting in WebHostingPad, and he let me use it for a little bit. And then I decide to branch out on my own and continued my service with WebHostingPad. I use their product for blogging, and host a WordPress website there. They have provided troubleshooting with my own installation of WordPress, but I did not go with their WordPress optimized installation because I am a bit of a control freak, and wanted to do all the uploads myself.

The host I was with before offered lots of features. They charged reasonably but I didn't need all of them. WebHostingPad didn't offer the service that I don't need and didn't charge so it seemed like a good match and I wound up with them. On the upside, their servers are up quite a lot. On the downside, I've had two occasions at least in the last year where somebody sent me an email and the web server wasn't up. They thought that I had gone away and so the website canceled my account. I'm trying to unsnap through that. So, it'd be really nice if the web servers were up more than they are.

Webhosting Pad is the most terrible hosting company. It's a scam company. I signed up a 3-year hosting plan (with a free 1-year domain) with Webhosting Pad on Aug 05, 2016. It's a unlimited plan, but I only got 10G web space. They promised 30-day refund guarantee, but they only let my website SLOWLY work for the first month, after the first month I was unable to login to my cpanel and website was down.

I do not have to say much. They shut down all my domains without prior notice... They are very unprofessional. I have issues all 5 years I had the subscription, very slow server, emails very often down because of blacklist of their central server, etc...

I purchased 5 year plan. My experience is worse, my sites are down eventually. I had to talk them to up the sites. The final issue I got on May 15, because of their server failure or something my account was vanished with data. When I ask them to upload backups they say no backups. I ask them for refund for remaining years, but they refuse that. This is the worst web hosting company I met. They vanish all my data. Be careful with them.

After reading about other complainers on this site that they have been charged and sent to collections for things that had been canceled previously, I became worried so I went to webhostingpad.com and tried unsuccessful to remove my credit card but to no avail since this option wasn't available. I then emailed customer service and they emailed back saying if I didn't want to renew anymore, I needed to cancel. I was planning to delete it but until my credit card info was removed first.

So 5 years ago I built a website using Webhostingpad.com. Due to the program I was using the server couldn't support the needs. I cancelled the server service but kept my domain names with them. My big mistake was that I kept a credit card number on file. Now 5 years later I look at my bank statement and see I'm charged a server renewal fee for another 5 years. I call customer support on Friday and get told to call back before 5 pm Chicago time Monday. I get told that billing will work with me under the circumstances. Circumstances being I closed the server part of my services 3 years ago. That they sent an email to an account I have not used in over 2 years and told me that I should of closed down the account 3 days prior to the billing date. "What were you doing 5 years ago last week? Was it setting up a website??? I didn't know when renewal was on a server account I closed".

I don't really write reviews, but I hope people reading this really take heed and stay away from this company. I purchased hosting from this company and no sooner than my 30 guarantee ran out repetitive down times and account suspensions occurred. I purchased the unlimited package because creating a social network is heavy on email notifications. No sooner past the time I could get my money back. Webhostingpad.com would disable my account even if I send no more than 3 emails confirmations to people who signed up to my site.

I was a Webhosting Pad customer for 5 years and just paid $236.35 for another 5 years of hosting with Webhosting Pad, then decided to go somewhere else because I got sick of the down time and the 'tough luck' answers I was getting from their 'lack of' support people. It took them a week to reply to my cancellation request, and not a word about a refund, just "This is to inform you that your account has been canceled. Thank you for choosing Webhosting Pad. We look forward to doing business with you in the future! Regards, Meghan **, Billing Manager." Not a chance I'll be doing business with them in the future!

Unfortunately for your low quality services in Webhosting Pad, in 2007 this site take award for services and now 2015 I guess your site, they will take award for low bad after sales service. In the past I advise my clients and my friends for Webhosting Pad website but now is not. I No wonder to no longer see Webhosting Pad any classification for the best hosting sites for some time that which emphasizes what is happening with me when I waiting more days to solve my problem.

I was charged by auto renewal for web hosting service that I signed up for five years ago. I was not aware about the auto renewal. They charged me for the next five years. On the day of the charge, I immediately went on to cancel the service. Even though I have cancelled the service, WebHostingPad.com will not issue a refund because it is in their billing policy. I was not aware of that, five years ago. So basically, this hosting provider took money from me for five years of service, that they will not be providing. Is there anything I can do?

For over 10 years I have been the owner of The Perfects trademark and domain. This year as I have for every year I paid for my yearly renewal of theperfects.com which had been handled by webhostingpad.com since 2007. After I paid for my renewal, their parent company who they resell for enom.com auctioned off my domain that I spent years building a brand around to a Chinese company that deals in counterfeit Cartier jewelry.

I cancelled my account and WebHostingPad charged me anyway. When I complained, the company refused to give me a refund because I "cancelled three days before my renewal".

Webhosting pad has awful server system. My website is down three times within 1 week! The customer staff told me it is "normal" because it's at the peak performance. So lame! Worst of all, they refuse to issue any refund. I'LL bring a lawyer in this case when necessary. Avoid using them! They are doing to damage your business because of the frequent downtime of their system!

Over the last month, our account has been suspended due to another WebHostingPad client being blacklisted for spamming. WebHostingPad places clients on a shared platform. Each time it takes up to 72 hours for us to once again be able to send out our business emails. The only solution offered by WebHostingPad was for a written request to have our account hosted on another of their servers.

Within the last 2 years, our servers have been down a total of 6 times, for days at a time. The longest being 4 days. I didn't notice at first, but clients would contact me about the issue. We have 6 businesses that have sites with web hosting pad, and when they all go down at the same time, it is extremely frustrating! Google Analytics will show 0 zero activity for those days and webhostingpad never has SMART or EFFECTIVE answers. They have a ton of excuses, and I'm not sure answers that are unacceptable for business owners who rely on these sites for a living. 4 minutes is bad...let alone 4 days! I am researching other hosting companies and am willing to forfeit the 2+ years left on my renewed contract. DO YOUR HOMEWORK...and most of the website rating sites are biased because of webhostingpad's sponsorship towards the company. Their ads are everywhere on the page. We consumers are not stupid.

I have another company who handles the domain name. They sent me an email after being with them for over five years and paying them two years at a time. They were using an email that was older than that and when their email was returned they disconnected the name somehow and the website fell flat on its face. I didn't know this for some time and when I called them about not being able to find the site (I had always been at the top of the listing) and was told they had a bad email address. The account had another three months to go before renewal. I am still pretty not amused with their lack of customer service. And still trying to undo the mess they made of my website.

I have been a customer of this company for the past six years. I never complained about the frequent slowdowns or lack of services. I knew it was a bare-bones operation and that's all I needed. However, this evening I used their built-in software to remove an old installation of a CMS, which wiped out everything on my site including completely unrelated folders. When I contacted the company, their response was, "You can buy a backup for $40 dollars." No matter how many times I tired to explain the situation the response was always the same. Honestly, if the wording hadn't altered slightly I would have assumed it was an automated response. I would never recommend this company to anyone.

I signed up for a 4 years and I cancelled my services with them after 2 years of horrible customer service and my site continuously being down for no apparent reason. I moved my site to a new hosting site and they charged my new card (which I don't know how they get the credit card number) for the domain they didn't even host. After a few emails they credited my card. I told them several times that I wanted my account close and I didn't want business with them. Again, they said yes everything is okay and the account is closed. After 2 years, they charged the credit card again and I had to report them for fraudulent charges because I never authorized the charge and never provided the credit card number.

This one-man show is A SCAM. I took over a client's website that had been hacked and had issues. Once I got the new site up and running on my vps server at liquidweb.com, I cancelled their account at WebHostingPad. I was told that I need to have an active credit card on the account before changes could be made. So I put my business card in and proceeded with cancelling the account. The very day I cancelled the account 11/12/2013, they charged my card for upcoming year of hosting for $71.88. I emailed the billing department back and I got an automated response. I called them and they assured me that it would be taken care of in the coming billing cycle. Two months later, several email and phone calls, still no credit back. I called them again today, 1/6/2014 and the support department picks up the billing department's phone call and tells me that the billing department can only handle that through email.

The only reason that I have given Web Hosting Pad one star is because giving ZERO stars was not an option. This company claims that they have 24x7 support, but I have had four separate incidents, over ten months, where I required support and called at night, the time after my child is asleep, the best time for me to call. No one answered for over an hour and a half, and I gave up. Had I stayed on longer, no one would have ever answered. You have the option to "chat" with someone, and I have, out of desperation, but they are evasive and unhelpful. Stay away from this company and spend your money elsewhere. Please be aware that they have a five-year option, which is an upfront, one-time payment. There is a money back guarantee, which is good for 30 days. If you have issues after 30 days, you have no recourse, and they have your money, and you have awful, awful service.

They started to send unsolicited commercial emails from billing@webhostingpad.com with no option to unsubscribe. When I complained, here was their response: "We are not spamming your account; we are letting you know of the deals that we offer. You are more than welcome to disregard the notification that we sent in regards to these offers." So there you have it: if you pay these clowns money, you will be subject to their spam abuse with no option to unsubscribe. I hope the CAN-SPAM rules shoot a big fat hole in their business revenues. Stay away.

When I created my website, I signed up with Webhosting Pad because they gave me a 30-day trial, promised to refund my payment if I didn't like it and cancelled in 30 days. So I tried it for a few days, decided it was not for me and cancelled. It took weeks and many emails to get the payment refunded, but eventually it was and I kept my domain registration with them as I signed up with a different web host server. I didn't think much about it until yesterday, when I discovered that my website was gone. They didn't notify me that my domain registration was due to expire, so now they are holding it hostage for a $250 ransom. Oh yeah, they might auction it off in a couple of months.

What WebHostingPad.com is doing is engaging in fraudulent business practices. I would be very interested in participating in a class action lawsuit. Just because you write it on a web page and have people click it, does not mean it is a legal business practice. Their terms clause that states they can change the terms of use and we have to accept it, is legally considered an unconscionable clause. If you are desperate for money and I require you to turn over your first-born in return for the loan, your acceptance does not make it legally enforceable. They are using your ignorance of the law's full scope against you. Don't be intimidated.

Webhostingpad.com claims it charged a card on my account to renew a domain. The card was active, all charges for the day were approved; no charge came through from their company. I was traveling and the domain expired. Webhostingpad refused to do anything about it.

When I bought a 3-year subscription to host the website of our tiny community soccer club and paid for it with my credit card, without my knowledge, a button on another page was not unchecked, which allowed WebHostingPad to bill $47.78 for completely useless (to our club) features for a year. This fee did not show up at checkout or purchase time, but only showed up after a month of 'free' trial of the features, after which time one cannot cancel the features. When I asked for a refund by phone, the billing woman refused. They haven't replied to my email. I think they're rotten crooks. They knowingly ripped me off to the sum of $47.78. I can't ask my soccer club for this money. Why would I purchase their features for 1 year when the Web hosting is for $3?

I paid the 3-year web hosting fee and was given nothing. The domain was never registered after two weeks. I tried to cancel at that time since they have a 30-day cancellation policy. On the 30th day, they would still ignore my request to cancel. I'm in my second month of the so-called service with nothing to show. The domain name is not registered, but today, they are offering me a sub-domain. No tech support. Stay clear. I lost $80.