Webhosting Pad Reviews

We developed our website for our non-profit business and we are using WebHostingPad for it. Their customer service is really good. We had some issues and they were very helpful when I called them. Initially, it was very slow and would not pop-up. I was close to moving out of that and then they moved to another server which apparently helped. So if it stays like what we experience now, I'd be glad to stick with them and would even recommend them.

WebHostingPad has been hosting our website for the last couple of years. My experience with them was good. Their customer service was really good and really easy. Their online shop system worked really well, and their follow-ups were very punctual and helpful.

I'm not sure why they are getting high rates. I'm very unsatisfied with their web hosting service. It's been awful for the past five years. My website and emails goes down multiple times a year. I have to call them personally and allow some time for the system getting back to normal, which affects my business of course. Recently, my email account has been hacked many times, two days in a row. Called them numerous times back and forth, plus emails. They told me the problem was not directly related to my account. It's because of some email abusers on the shared IP address.

I have had to cancel my subscription but still being billed for another 2 years. I have always had good service with your company but needed to change things. I tried to cancel in time but failed due to password problem and then the retrieval would not give me retrieval. Then I missed the deadline as busy Christmas time. I find this very unfair I am getting the 'run around'. My concerns are still being reviewed so I will 'update' if they honor and act like a good company should.

Dylan was very proficient at diagnosing the root cause of my site being down. He is an expert at what he does and is a great asset to your company. I thought my site was down, rather my IP was banned. He figured it out asap within minutes. Amazing. Thank you Dylan and Webhostingpad.

WebHostingPad suited whatever I could pay or afford at that time. I had a personal portfolio website through them and they were hosting it and it went fine. I had no problem whenever I asked them questions about a bill. I have used their chat service once and they were good about it. Their response was quick and made sense.

WebHostingPad basically gives me a portal or more like a business card out on the web. They're cheaper compared to other companies. The technical team has been pretty good at helping me because sometimes it's a bit slow and it drops the website which is not so good.

I've been onto another website and they had some troubles with their server. I was originally thinking about building a mirror site for that site but WebHostingPad's hosting service doesn’t really like that, so I decided to go with almost the mirror. It's very similar to the other site but it's not exactly the same content. It is using exactly the same software that that site is using.

I was looking for a platform to host my web and I went with WebHostingPad. For what I was doing at that time, they were great. They were able to quickly resolve any issues I've had. They host a lot of different things like emails and accounts. Every once in a while the server gets blacklisted. Anybody could start a website with a registered domain and become a spam-a-holic, so everybody that’s on that one server gets blacklisted until it gets cleaned up, but it may be beyond WebHostingPad's control. I'm extremely happy with the company.

For the price and functionality, I decided on the WebHostingPad. However, it's about the worst service I've had in a very long time. The problem is it's a minimum of six months before I can move my website somewhere else and that’s why right now, I'm staying with them. The last time, they were a little bit better but I have had a tremendous amount of problems like getting my domains hosted, keeping my email accounts active, getting them activated, and a lot of their stuff is not very simple to understand or navigate through.

I used WebHostingPad as my web provider just for my pet projects. Customer support has been great. When I had a few WordPress sites get hacked, they did a pretty good job of letting me know and helping me fix it.

WebHostingPad had a nice, cheap price with a lot of good options at the time so I tried it out and I liked it. When the site sometimes goes down, I contact the customer service and they fix it up pretty fast. I use my website to sell my own products so it helps out a lot.

WebHostingPad got a good price on web hosting. And that's the reason why I went with them. I rarely have dealt with the team members of WebHostingPad because everything worked very well. The customer service that I have used has been excellent. I used the online chat service and they fixed problems for me many times, usually right away. It's very convenient and I like that feature.

WebHostingPad had a coupon when I initially signed up with them. Some of their team members were good and some were not so much. Their products and services were good too until recently where all the websites that I hosted with them were hacked and they did nothing to help me fix them. It was supposed to be a secure server and it was not so it was a bummer. I had a lot of problems so I switched and I'm no longer their customer. WebHostingPad should work on their security and keep customers in the loop when they're doing updates and when the website is going to be down.

We've used WebHostingPad for about 15 years now. I built the website for my business on it. Its a reliable service that I haven't had any issues with. They did what they were supposed to do. I'd recommend this company.

I submitted a support ticket through the website, but decided to use live chat since I had some time. Ron was able to resolve my issue very quickly. He sent an email on my original ticket as well, so everything closed out seamlessly. Thanks, Ron!

My business website and email accounts were suspended this morning and I received an email stating they were suspended and informing me I should call the support phone number. I called the number, but the phone rep informed me that I needed to submit a ticket for an admin to resolve. I submitted the ticket while on the phone and then I was told to wait for a response. After three hours, I still had not received a response.

Our website and my email is tied through WebHostingPad and we get lots of business from our website. I have never had problems, and if I did, it was always taken care of right away and I would recommend them.

I was searching for the cheapest web hosting and I found WebHostingPad. Their services have been very good for the last four years, however, it's been very frustrating for the last six months. My websites have been down many times. I get a 500 error because the administrators disabled the servers to delete other accounts without telling people beforehand. I've contacted customer support at least 15 times in the last four months, and I have had my websites changed to three different servers now. Additionally, there is a disconnect between customer service and the admins. I always chat with the admins and they always tell me to email customer service for them to do whatever I need. They don't have the actual tools to do it.

Could not log into cPanel. Used the same URL, Sign-on and Password as before. It took 4 support persons to let me know that your URL had changed. After I received the new URL, I was able to sign on. I stated the URL, my sign-on and password and finally Ron figured out that you changed the URL.

I needed to activate a domain that was being transferred to webhostingpad from another provider, as I had never done this before I started a chat session on webhostingpad. I was quickly helped by Jim from Webhostingpad who patiently took me step by step through the procedures to affect the move. Thank you Jim for your patience.

I have been working with WebHostingPad for few years for the domain name of my company and for the web hosting of my website. They are knowledgeable, honest, and loyal, three very important features which I appreciate in business. The communication is quick. When you work, problems do happen. All problems have been resolved professionally and in a friendly manner.

We are moving away from WebHostingPad to GoDaddy. The contract is finished next year but I already moved the website to the new web hosting company. The response of their tech support used to be okay, it was quick, but a couple of months ago there was some change internally and then whenever we utilize the website -- for example, people log in to the website -- they shut down the service because we are utilizing too much resources. Basically, they deactivate the service and we reactivate the service. There were a couple of back and forth. They said that we have to upgrade certain code. But once we moved to GoDaddy, it's working fine. We didn't change anything -- we just moved the content and it's working great. So to be honest, I’m not satisfied with WebHostingPad.

Tried to install Perl modules via cPanel. It didn't work because the gcc compiler is missing. Raised a support request. WebHostingPad support obviously understood the issue straight away, responded within 2 hours and successfully installed the modules for me. Would be good if cPanel worked, but very happy with support.

We had a couple of problems when we got the hosting the first time. When I wrote and emailed WebHostingPad, the problem was fixed quickly. I really appreciate it. Everything is fine right now and I'm very satisfied.

I had a technical question regarding forwarding emails. By the time I sent the question to WebHostingPad technical people and went back to my email, I had a response. It was a well informed, well worded, explanation of what needed to be done. I fixed the issue with their explanation. Thank you again for the help.

After installing VTiger CRM from Softaculous install, we were unable to upload documents or files to the CRM. Error message identified that file info module was required and within a few hours or requesting this Webhosting pad had done the required installation. All working fine now.

I am pretty new to WebHostingPad. My first order was temzies.com, it was hosted over 6 months ago. I was satisfied with the server performance, so I decided to migrate my other sites to WebHostingPad. The support team were really helpful through the migration process.

Your support has never failed me. Response to my issues are prompt and clear. Webhosting pad employees have always been professional about every issue I report. I would recommend this hosting company because of their willingness to walk you through any problem and the hosting site is very easy to understand.

I needed to host some websites that I loop around a bit. I googled for web hosting providers and at the time, WebHostingPad was the cheapest. They have a really quick technical service. Their team has been really helpful with problems that have been my fault like setting things up. They're there when I need them and they're not when I don't. That's what I need from a web hosting solution.