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Juno Online Services

Juno Online Services

 1.6/5 (66 ratings)
  • 5 stars
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  • 1 stars

About Juno Online Services

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Juno Online Services Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: Nov. 1, 2021

I have had the "Free" version of Juno email for many, many years (can't tell you exactly how many right now because my Juno email page is currently "locking-up" and won't allow me to go back to my first emails to see how long I've had it). The free Juno runs advertising all the time and places the ads on the page in places that almost sometimes "trick" you into clicking on the ads by mistake even though you're really trying to just click on an email. The ads running all the time seem to slow down the process of trying to read and open emails.

I originally started with Juno many years ago before I knew much about computers (I am 66 now and did not use them in my blue-collar job) because a fellow worker of mine said it was free and he used it. In the last few years I have started using another "free" email service for most of my important emails and wish now that I had done that from the start since it works very well. I do not recommend "Free" Juno email and cannot speak about the Juno email one must pay for as I have never had that service.

5 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: March 16, 2021

I have faithfully used Juno webmail for a decade or more and found it to be as efficient as the other brand names out there in computer land. From security to surfing the web and in using this site to shop and order products I have found no issues and notifications are on time.

3 people found this review helpful

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    Rated with 1 star
    profile pic of the author
    Verified Reviewer
    Original review: July 1, 2020

    I have paid for a Juno email account each month for over twenty years. On July 29, 2020, Juno emailed me and stated that I was to change my password because there was a Juno security issue. I knew nothing of this password request until the next day. On that day, I was locked out of my account, unable to know anything about my emails. The next day, or on July 1st, I called Juno and asked for my account to be unlocked but was told I would have to pay $25 to have my account unlocked to and update my password.

    21 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 22, 2020

    I've used Juno since the 90's when I got my first PC. I resisted the premium email because I was satisfied with the free service, I'm good at ignoring the ads. In the past year or so I've received rather odd emails purporting to be from Juno, threatening to end the service which read like and which I treated as spam. Now I'm wondering if they were in fact from Juno, as unprofessional as they seemed. When I tried to log in a few days ago I received the Welcome! screen with a CAPTCHA screen for a "security check". I know my screen name and password are correct but no matter how many times I enter the letters in the field, it just pulls up a new one. I'm starting to think Juno is being operated by the proverbial 400 pound guy in his mom's basement. How they expect anyone to remain with them is beyond me. I'm moving on.

    31 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 19, 2019

    I've used Juno for at least 20 years. I don't know why I stay with them. Mostly, I used Juno as an email to give to requestors that I know will abuse my email. Juno is overrun with ads that must ALL LOAD & run BEFORE it will load my email. Customer service is awful. I know for sure that, for whatever reason, Juno attracts a lot of scammers, and some of them are getting VERY sophisticated. I get such crap at least weekly. I would NEVER recommend Juno to anyone except perhaps a hated enemy... If I could, I would have checked zero stars above. I plan to dump Juno as soon as I get another place to direct junk email from unwanted entities.

    38 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 26, 2019

    We have used Juno email since 1995. They used to be good and free. Now they are neither. The only way to not get frustrated with them is to not use them. Additionally they have very poor service. The pages load extremely slow, the ads are close to being pornography, I cannot get my password changed without calling them. The change password functionality does not work. They are just an extremely poor company to work with.

    34 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 1, 2019

    I have been using Juno email for nearly 20 years. Do yourself a favor and never use this email service. I was told several years ago that I was using up too much space and would need to upgrade to mega mail. I did that, and have been paying for my email service for the last few years. I got tired of paying for something that I can get for free with AOL or Gmail, and I changed back to their free email. Since I switched back to free email, they have posted ** lingerie photos on 1/3 of my laptop screen. I can't get rid of it. I have complained to Juno, and their response is that their free email is supported by advertising. They say they will pass along my feedback, but I continue to get their ** lingerie advertisements. I like to access my email at my local library, but now I can't do that.

    If I were to open my Juno email at the library, I would be warned to shut down my email or be kicked out of the library. I hate to lose an email address that I have had for nearly 20 years, but I am guessing that is what I will have to do. I understand that they need to post advertising, but "sexy lingerie" ads are unacceptable, especially if I have complained about it.

    26 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: May 7, 2019

    I have been using Juno since 1998. I am now paying a yearly fee for mega-mail. I use Firefox, Chrome, IE, or any other browser and open the email through webmail.juno.com. They have multiple annoying, and sometimes immoral advertisements (Like Ashley Madison) but my ad blocker prevents them all. I feel justified in blocking the ads, since I AM paying for their service. The email program seems more intuitive than Gmail, sortable by date, author, attachments, and title. They just prompted me to install an ad blocker on my phone! I will be glad I did.

    13 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: May 2, 2019

    I received a collection letter from United Online for Juno services I cancelled years ago, by sending emails to Juno once they raised their subscription price from $10.00 per month to over $25.00 per month. Overvalued five year period at which such point I cancelled as stated above, and in addition to sending them an email, that they were not authorized to unilaterally keep charging my credit card the increased amount. I called my credit card company to complain and they stopped further payments, and now United Online has the audacity to send me a collection notice. Something sounds not above board.

    18 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: May 1, 2019

    I have had Juno email service since it came out in the mid 1990s and during the last 8 years or so, the company has not innovated or made any attempt to upgrade their software to be compatible with modern technological protocols. Their software has deleted thousands of emails containing valuable data, locked up my desktop computer hundreds of times, is crammed with autorun advertisements that saturate CPU usage (100%) and use all available memory (2 Gb), to the point that my desktop crashes (just totally locks up) and I have to hard reboot the machine.

    Juno has been contacted numerous times, via email and phone conversation (when I could actually get them on the phone) to solve this problem. I give up. Juno will soon be buried in the dustbin of obsolete programs. I will ask them no longer for help, as it is not in them to help. I will cancel my subscription ($21.95/year) and move on to some other email provider, as JUNO is going out of business. It is not a matter of IF, but, WHEN. Those tech companies that fail to fix bug ridden software and fail to innovate, perish. So it is with JUNO. Stay as far away from this email fraud as you can get if you value your data.

    31 people found this review helpful
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    Juno Online Services author review by ConsumerAffairs Research Team

    Both Juno and NetZero are owned by United Online, which also operates some of the smaller ISPs like BlueLight. Juno offers the same free Internet access as NetZero, and it has dial-up lines in 8,000 cities across North America.

    • Faster browsing: Recent technology updates allow customers to browse faster with only slightly lower resolution of downloaded images.

    • Access in more places: Juno is another provider that brings Internet access to some of the most remote regions in the United States and Canada.

    • Low cost: Like its sister ISP NetZero, this is a very low cost option with quick set up times and no installation required for its dialup plans.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Juno Online Services Company Information

    Company Name:
    Juno Online Services
    Year Founded:
    1996
    Address:
    21301 Burbank Boulevard
    State/Province:
    CA
    Postal Code:
    91367
    Country:
    United States
    Website:
    www.juno.com