Juno Online Services Reviews

They are very slow to post messages sent to you. Do not use Juno for receiving one-time passwords because the OTP will likely have expired by the time you receive it via Juno. Or the Zoom session will be over by the time you receive the link in Juno email. I hope Juno reads this and speeds up their email delivery because the service is otherwise ok.

I am unable to log on. It keeps saying another account is using my email. I have written them, customer support, NetZero. United Online..No response. I have called..They keep saying they are closed and I am calling during the hours they say they are opened. I am stuck without email. Anyone have this experience? How to solve it?

I have had the "Free" version of Juno email for many, many years (can't tell you exactly how many right now because my Juno email page is currently "locking-up" and won't allow me to go back to my first emails to see how long I've had it). The free Juno runs advertising all the time and places the ads on the page in places that almost sometimes "trick" you into clicking on the ads by mistake even though you're really trying to just click on an email. The ads running all the time seem to slow down the process of trying to read and open emails.

I have faithfully used Juno webmail for a decade or more and found it to be as efficient as the other brand names out there in computer land. From security to surfing the web and in using this site to shop and order products I have found no issues and notifications are on time.

I have paid for a Juno email account each month for over twenty years. On July 29, 2020, Juno emailed me and stated that I was to change my password because there was a Juno security issue. I knew nothing of this password request until the next day. On that day, I was locked out of my account, unable to know anything about my emails. The next day, or on July 1st, I called Juno and asked for my account to be unlocked but was told I would have to pay $25 to have my account unlocked to and update my password.

I've used Juno since the 90's when I got my first PC. I resisted the premium email because I was satisfied with the free service, I'm good at ignoring the ads. In the past year or so I've received rather odd emails purporting to be from Juno, threatening to end the service which read like and which I treated as spam. Now I'm wondering if they were in fact from Juno, as unprofessional as they seemed. When I tried to log in a few days ago I received the Welcome! screen with a CAPTCHA screen for a "security check". I know my screen name and password are correct but no matter how many times I enter the letters in the field, it just pulls up a new one. I'm starting to think Juno is being operated by the proverbial 400 pound guy in his mom's basement. How they expect anyone to remain with them is beyond me. I'm moving on.

I've used Juno for at least 20 years. I don't know why I stay with them. Mostly, I used Juno as an email to give to requestors that I know will abuse my email. Juno is overrun with ads that must ALL LOAD & run BEFORE it will load my email. Customer service is awful. I know for sure that, for whatever reason, Juno attracts a lot of scammers, and some of them are getting VERY sophisticated. I get such crap at least weekly. I would NEVER recommend Juno to anyone except perhaps a hated enemy... If I could, I would have checked zero stars above. I plan to dump Juno as soon as I get another place to direct junk email from unwanted entities.

We have used Juno email since 1995. They used to be good and free. Now they are neither. The only way to not get frustrated with them is to not use them. Additionally they have very poor service. The pages load extremely slow, the ads are close to being pornography, I cannot get my password changed without calling them. The change password functionality does not work. They are just an extremely poor company to work with.

Ten+ years as a dissatisfied user gets me a medal for loyalty. That ends today. Juno.com free email site, is worth what they charge, zero pennies. Super slow service, always clogs up overall speed, tons of bad, invasive ads, loaded with malware and spyware. Has a nasty right wing bent to it. Rarely remembers my name and password although those were saved for years. Good thing I never used it for important emails. Goodbye Juno.com. You will not be missed.

I don't review. I have written maybe two or three in my 33 years of life. So when you read this, you will know it's legit. WORST customer service I have ever experiences. Tried to reset my email password after several failed tries (despite entering the correct password, saved to my Chrome account). Clicked the link to reset and was sent instead to a contact paid and told I had to call an 800 number to reset it. Never experienced this... Ever. Tried the process again. Same result. Finally called the number and was forced to listen to a five minute spiel about their internet services before being offered a list of ootions.

I have been using Juno email for nearly 20 years. Do yourself a favor and never use this email service. I was told several years ago that I was using up too much space and would need to upgrade to mega mail. I did that, and have been paying for my email service for the last few years. I got tired of paying for something that I can get for free with AOL or Gmail, and I changed back to their free email. Since I switched back to free email, they have posted ** lingerie photos on 1/3 of my laptop screen. I can't get rid of it. I have complained to Juno, and their response is that their free email is supported by advertising. They say they will pass along my feedback, but I continue to get their ** lingerie advertisements. I like to access my email at my local library, but now I can't do that.

I have been using Juno since 1998. I am now paying a yearly fee for mega-mail. I use Firefox, Chrome, IE, or any other browser and open the email through webmail.juno.com. They have multiple annoying, and sometimes immoral advertisements (Like Ashley Madison) but my ad blocker prevents them all. I feel justified in blocking the ads, since I AM paying for their service. The email program seems more intuitive than Gmail, sortable by date, author, attachments, and title. They just prompted me to install an ad blocker on my phone! I will be glad I did.

I received a collection letter from United Online for Juno services I cancelled years ago, by sending emails to Juno once they raised their subscription price from $10.00 per month to over $25.00 per month. Overvalued five year period at which such point I cancelled as stated above, and in addition to sending them an email, that they were not authorized to unilaterally keep charging my credit card the increased amount. I called my credit card company to complain and they stopped further payments, and now United Online has the audacity to send me a collection notice. Something sounds not above board.

I have had Juno email service since it came out in the mid 1990s and during the last 8 years or so, the company has not innovated or made any attempt to upgrade their software to be compatible with modern technological protocols. Their software has deleted thousands of emails containing valuable data, locked up my desktop computer hundreds of times, is crammed with autorun advertisements that saturate CPU usage (100%) and use all available memory (2 Gb), to the point that my desktop crashes (just totally locks up) and I have to hard reboot the machine.

I have been using their webmail service since 1997 or so. The ads, over the years, have gotten more intrusive. Now, I can't even type a message. As I am typing, when a fresh ad loads, it takes the focus away from my box that I am typing in. This causes me to have to use the mouse to reset my focus on the message box to resume typing.

I will begin by saying I picked one star because that is the lowest. It is called very dissatisfied and there should be something below that. Like some other reviewers I have been a Juno user from ancient times. I did not use the free one. There were features on the $4.95 paid plan that I really liked. Then a few years ago it started increasing in price. As aggravating as that was I kept it because the features were good. My plan downloaded the mail to my computer, allowed the set up of folders on the machine and putting the saved emails in those folders and then going to saved emails at any time directly on the machine as well as sorting capability by date received, subject, who from. The backup wizard was also very useful. Then the whole thing started falling apart. Problem was I had a large collection of files saved in the folders which not be easy to move somewhere else.

I've been with Juno from the beginning of email; late '90's, because of the AOL scandals. Wow, 20 years! So I've lived with all the purposeful slowdowns executed upon those of us who've resisted upgrading to a pay version. For the past year (2017-now) I get this pop-up "Congratulations Amazon User, You Won!" within 30 sec of opening my email. Once that happens, all I can do is close out the tab. Have researched and tried every "solution" to removing this virus; nothing works! I know from experience that there's no way to contact Juno. It's gonna hurt, but as soon as I can back up my account (if?), it's "goodbye, Juno".

Have tried many ways to stop billing for Bluelight services. Customer service via email is clearly blocking all attempts to do so. Tried using their website many times but that has also failed. The 800 number is the same story. They claim that my account can't be located but they have no problem issuing monthly billing. How lucky can one company get!

I've used JUNO since 1999, but I believe that they are no longer maintaining their software at an acceptable level. I use Windows 7 OS and Juno interferes with other programs on my computer at startup and it is impossible to keep Juno from starting at startup except for one way. I now rename the Juno "exec.exe" file before I shut down to "aaaexec.exe" so that Juno won't start at the next startup. When I want to check my e-mail, I rename the file back to "exec.exe", but always return it to "aaaexec.exe" before shutdown. I use Juno only as a client e-mail program so that I don't have to use web-based e-mail. I NEVER use the browser. Someday soon, I may change to AOL or another client e-mail service, but my computer runs great with my new procedure.

Every morning for the past week they cancelled my ride and made me late for work. This ** is crazy. This is the last time I’ll be using Juno. Also the customer service is poor if they have any for that matter.

Folks, I have been with Juno since the days THEY WAS ONLY JUNO, you used dial-up to get internet and email. I lost one email address to spam after having posted it on a ancestry site publicly. I keep it for the reason of dial-up access to get email. BUT many of the complaints here are correct, I used to use their internet, it was so clogged and slow on the internet that I could use dialup and get a faster download, mind you I could get a cup of coffee during the wait. Then customer service, quick to charge at every turn. Having computer background I was able to silence many of their excuses post haste. Being billed after the fact. It has took threats and lots of hell raising to remedy that, I even put a block on the card they used to bill me with, I too lost old data because of their NEW software.

A 1997 member now HATES it... Yes, I joined in 1997. I liked it because it did not have a lot of spam, and I could use it for special sites, while leaving my Hotmail for general sites. But, about a month ago, they took away the "sign in for 2 weeks" option. I wrote customer service and they said it was a new security feature, and there are no plans to restore it. For those of us who use long and complex passwords, this really, really stinks. The only way you can change your password is to call an 800 number and be pressured to get their paid version. I refuse to call.

This company consistently fails to deliver the internet speed that it advertises and bills for. I pay for 3000Kbps. They deliver 1248Kbps to my router. Needless to say this disparity causes slow and unreliable internet connections. The speed of my connection has been abysmal ever since Juno. DSL became involved with Megapath Corporation, which manages the dsl network. Since Juno got involved with Megapath they abruptly raised my billing by 35 percent and at the same time began delivering 1/3 of the download bandwidth they advertise and bill for... This is fraudulent. In August 2017 this unstable connection was lost at least 45 times. Do yourself a favor and find internet anywhere else except with Juno DSL/Megapath. If you don't, you will regret it as I do.

I've been using Juno since dialup. I now only use Juno Webmail exclusively, but with the ads and such, I can't even type an email without it taking 15-20 minutes to type an email that used to take me about 5 minutes to type because it skips words, letters, takes too long to load, keeps timing out and web has to recover. I hardly check my emails anymore and would rather text because it is just too darn frustrating to even go onto Juno. TOO MANY ADS and I NEVER buy or even LOOK at what's being advertised.

I have been a Juno user for many years... since dial up days! The last year with Juno has been a nightmare. Bogged down. Extremely slow. Computer freezes. WAAAAAAAY too many ads. Knocked out numerous times. I could go on and on. Not worth the frustration staying with Juno. I'm bailing and recommend others follow and potential users BEWARE!!!

12 days ago my e-mail quit working, so I called tech support and after over an hour of trying to fix it over the phone, they said a senior technician needed to look at it and that would take 24 - 48 hours for them to get back to me. Two days later, no call-back, so I called them again and we went through the whole troubleshooting process again with another promise that a senior technician would call. Another two days and no callback, so I called again wanting to talk with a supervisor, but that wasn't possible, but I was going to be credited with a free month's service for my inconvenience and a senior technician would call me in 24 - 48 hours. So here I am two days later and still no service and no callback. I've been a customer of Juno since the mid-1990's and have had very few problems in that time, but with this experience, it may be time to look somewhere else for an E-mail provider.

Like so many other reviewers here, I have been with Juno since the 90s. I recall their first obsolete ads, pickles. They kinda sat there quite boringly. Today I pay, $10 per year each for 2 or 3 accounts. Juno on the Web is a NONFUNCTIONAL ATROCITY. The polite reviewers here haven't mentioned the overwhelming stress and anger this incompetent service subjects us to. The ads are overwhelming and they too function just as poorly as the email service itself. Besides the ads not functioning correctly, do we really need to see 2 or 3 of the same ads not functioning at the same time? If we are holding on to our desk, trying to desperately not go Postal, does Juno and its advertisers really believe we are going to buy these advertised products. Sometimes it may take a minute just to type a single word.

It appears that cancelling the Juno Webmail service is no easy task. While web-searching for a postal service mailing address for this company I came upon this ConsumerAffairs site and noticed a few of the reviews. I also noted the company name and address shown here and used it to send a them a certified "protest and dispute" letter concerning their continuing to bill my credit card after being told twice to cancel the email account. Just got the letter I sent them back - looks like they refused the delivery, or the address you list here is not correct. Will now check with the credit card company and see what's going on there. I actually liked the service ok, but they kept raising their prices.

Still a very very slow site. I cannot even find how to delete my e-mail account with them! Also they have my OS as Windows 98. I am using Windows 10 - can't even change that settings. When I try to type in anything it is way too slow. Not worth the bother and hassles.

I've been a subscriber to Juno for many, many years (since the days of dial-up) and very much prefer the screen and features of their email to Gmail which I use for a different purpose BUT the ads have become a problem. They cause the program to lock up and/or slow down to the point that it's almost unusable. Yesterday I found what may be the solution - AVAST. This anti-virus program also offers a web browser and it somehow deletes the ads. Solving the locking problem. Others may want to give it a try.