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Web.com

Web.com
Overall Satisfaction Rating 3.83/5
  • 5 stars
    24
  • 4 stars
    22
  • 3 stars
    11
  • 2 stars
    5
  • 1 stars
    4
Based on 66 ratings submitted in the last year

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    Web.com Reviews

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    Page 1 Reviews 0 - 10
    Rated with 5 stars
    Verified Reviewer
    Original review: July 24, 2020

    Web.com has a very responsive customer service. They were extremely helpful as I came up with barrage of questions and they answered all of them. The wait time was a bit longer, but it lasted less time than the suggested wait time. The different people I spoke with were very helpful and polite. Their pricing is very reasonable, and on top of this they provide way more with their plans for a much more reasonable price than my previous provider did. It took about three days for them to do the migration and they did it perfectly.

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    Rated with 5 stars
    Verified Reviewer
    Original review: July 22, 2020

    I finally made my dream of owning a food truck a reality. Now I could offer my yummy doughnuts to appreciative diners as opposed to just my family and friends. My dream became a reality with Web.com!! I learned so much. They helped me build my website and taught me all about SEO and PPC. My business is on the right path.

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      Rated with 5 stars
      Verified Reviewer
      Original review: July 17, 2020

      I own a small construction company so I have lots of building experience but that does not include websites! That said I still wanted to be involved in creating mine. I didn’t want to just hand that task off. Web.com was the perfect solution for me. I found a template I could customize and I found it for a very fair price.

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      Rated with 5 stars
      Verified Reviewer
      Original review: July 6, 2020

      Being my own boss is exciting but scary as well. Or at least it was until I found the support and solutions I needed at Web.com. From identifying the perfect domain name for my pet care business to providing me with a toolbox full of what I needed to make myself a presence online they were there for me every step of the way.

      2 people found this review helpful
      Rated with 5 stars
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      Verified Reviewer
      Original review: June 15, 2020

      I have nothing but praises for this company. From the very start of opening an account to assistances on domain name, design and any tech issue, they made things easy peasy for me and I never had these billing issues I see here so I’m not sure what is up with that. All is straight forward as far as I can tell.

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      Rated with 1 star
      Verified Reviewer
      Original review: March 8, 2021

      BE CAREFUL HERE. I called into their technical support and landed inside their call center; which was riddled with very bad behavior. Keep in mind, their staff will have access to your entire website, emails etc; and as I suspected; they are also willing to vandalize your website; which they did, after I got into an argument with one of them on the phone for not taking my call seriously. My website was vandalized; email system shut down. I called Web.com twice and asked what happen to the employee who did it; and they said they will take action against the employee'; I filed a dispute on BBB; and now Web.com is saying the employee did nothing wrong and that my email that got shut down, and vandalism was a 'technical' issue; really? So, the employee remains, and Web.com is even protecting them. Very very disappointing to see that.

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      Rated with 5 stars
      Verified Reviewer
      Original review: Aug. 23, 2020

      My grandfather wanted a fancy website. I built the essentials for him, but the team at Web was able to make his store look and function exactly as he wanted it to online. I'm so happy that this team was able to help.

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      Rated with 5 stars
      Verified Reviewer
      Original review: Aug. 20, 2020

      My old site was in need of a facelift. I contacted the team at Web. They were able to assess my needs, address my site changes, and plan out great options. They created a fantastic update for my site in near record time.

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      Rated with 5 stars
      Verified Reviewer
      Original review: Aug. 18, 2020

      Building a business takes a lot of time. Each part needs you to have focus, standards, and a support team to keep it where you want it to be. I knew I had to hire someone to make my website a reality. Web stepped up and have done a great job since.

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      Rated with 5 stars
      Verified Reviewer
      Original review: Aug. 7, 2020

      I hired Web.com to do the maintenance work on my website. It has been such a relief for me. They have given me the opportunity to continue to build my company with one critical piece secured by a really great team.

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      Web.com Company Information

      Company Name:
      Web.com
      Website:
      www.web.com