Wawanesa Auto Insurance Reviews

Subject: Request for Consultation – Bad Faith insurance denial delaying threat. I am seeking legal representation regarding a car insurance claim that I believe has been wrongfully denied. My insurer Wawanesa Insurance denied my claim after – an accident, vehicle damage, and I believe their actions may constitute bad faith. Could we schedule a consultation to review my case?

My problem was that I got hit with 2 payments I wasn't expecting, now ultimately it was my fault for not being diligent about the contract, I just was surprised by the charges and I could not understand how and why they were happening causing my bank account to overdraw and incur heavy fines on top of everything. So as far as I knew they had screwed up and I was getting hit because of it, which in the end was not the case, so I would apologize for my behavior, as they were solid in the past. At the same time they weren't about to help about anything either, Like I get it, but if you guys had mentioned the early payment, it would have saved me problems, soon as I looked over, I remembered it being explained a years ago when I renewed, but not from this time. Stupid me for not remember that one thing from a year ago.

Gave 1 star because can’t give less than that. Worst claim handling ever by any insurance. I have been through other insurance claims but Wawanesa was most worst. They ignored the key witness statement in my claim and denied without considering it. The adjuster and supervisor and the all staff lead in bad faith just think about the company not the insured. Don’t get policy from them if you don’t want trouble in claims.

Being a good customer with Wawanesa for approximately 18 years. Recently I was scammed & very slightly tapped a scratched up vehicle that was wrongly or selfishly parked blocking numerous other vehicles. They paid the other, dishonest, party without proper investigation & paid for bodily injury, which was completely false. I asked for the proof of the bodily injury, they didn’t have any, they just paid not to have more problems for their company. Consequently they threw me under the bus by reporting that I caused bodily injury. It’s totally crooked.

Yes 100% I will recommend WAWANESA . I never find nothing better than WAWANESA INSURANCE, they are reliable. They very consistently good all the times they use their best performance; to help able to trusted. After my friend recommended it to me I did recommend many of my friends. At the end were all are very happy with customer service and fast response.

After years of my loyalty to what once was a good company, Wawanesa today is not even a shadow of what it was. In my opinion they are fraudulent since turning from an insurance company to wokeness first establishment loaded with titled unqualified gits. I had an accident with road debris that created massive damage to my car, they had the car inspected by an even more derelict appraisal company that Wawanesa sublets their inspections to, but before they inspected the car, a total moron adjuster or "Claims Ambassador" as they are now called declared that it was my fault for the cause of the accident, demonstrating how idiotic they are. I guess I am responsible for the bad weather that caused the rock slide at the blind curve.

This issue got resolved because I took it upon myself to force the repair company to resubmit their invoice and I wrote a review on ConsumerAffairs as well as a formal complaint to California Insurance Commissioner and the BBB. Once Wawanesa received the resubmission through the same email address that I had sent a copy 2 1/2 months ago, there was nothing else for Wawanesa to do but follow its bureaucracy. I was called by a supervisor every business day with update until Wawanesa resolved with insurer of Penske and informed me they will reimburse my deductible. Obvious questions linger, what about next time, what if Wawanesa wasn't embarrassed by these negative publicity, but most importantly what about the next guy? I fear big companies count on consumers to just take it and let it by.

Wawanesa has failed to provide services paid for over the past 6 years, I’ve been a customer for over 10 years. I have had 3 claims while with Wawanesa, each one they have failed to provide services paid for, at a high premium I might add! They lie, they are very difficult to get ahold of, and they do not do their job. Having insurance with Wawanesa over the past 10 years has not only been a waste of money, it has been a waste of time. Not only do they not provide services, they lie and give poor advice. They told us to leave a vehicle in a towing yard after a truck hit us. We got stuck with a $1,270 bill. This company does not care about its customers and have neglected us completely throughout every experience we have had with our claims. It all has started to feel like a scam being a customer with Wawanesa. I highly recommend looking elsewhere for auto insurance.

I financed a travel trailer, the company had me get full coverage, there was damage to the trailer and when took to a repair shop they informed me my insurance should cover the expense, when filing a claim almost 2 months ago still getting the run around, Wawanesa doesn’t care about helping their customers! Reminds me of the Disney Pixar movie the Incredibles where Mr. Incredible got a job at an insurance company and was trained not to help the little old lady! Shame on Wawanesa, want to raise our rates. Take our money year after year and not help when you need it!

I have been a Wawanesa customer for the second year and I am having a bad experiences about making a claim about a hit and run accident. Although I was not the faulty side of the accident, since the other party has not been found, the company has told me that i should pay 500$ to proceed with the claim and get my car repaired! I have reported the accident to the police a few minutes after the event but my claim advise had told me since the police didn’t find the faulty side yet, I should pay this amount. This is really unfair and unacceptable and I am frustrated with their decision. Now I don’t know what should I do to waive this deductible amount. It was the responsibility of Wawanesa to inform me in advance about this matter in my policy. I am very disappointed with their service for a hit and run accident which the faulty side is not found.