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USAA Life Reviews

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About USAA Life

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

USAA Life develops life insurance products and financial services for military members and their families. Founded in 1922, it offers term life, whole life and universal life insurance, along with annuities and financial planning services.

Visit www.usaa.com/inet/pages/insurance_life_main?akredirect=true
Pros
  • Affordable insurance rates
  • Easy application process
  • Comprehensive coverage options
Cons
  • Slow claims processing
  • Inconsistent communication

USAA Life Reviews

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    Page 3 Reviews 80 - 230
    CoverageStaff

    Reviewed Dec. 8, 2015

    I am Type 1 Diabetic and feel like I am treated very differently from my husband for Life Insurance. I get policy letters more often, got coverage denied until the health check was completed, etc. The only reason I noticed a difference in treatment is because my husband. We use Modern Woodman for Life Insurance. The agent has been nice.

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    Reviewed Dec. 7, 2015

    My life insurance company is great. I have had no problems with them. I have not had to get in touch with them for any reason, but they are on top of things.

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    Coverage

    Reviewed Dec. 6, 2015

    My life insurance is fine, not too much and doesn't drain my wallet. I was hoping the coverage would be a little more. But, higher coverage goes outside my budget.

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    Customer Service

    Reviewed Dec. 5, 2015

    I am satisfied with the company but have not had a lot of interaction since only being a customer for a little over two years and in this time frame have not had any accidents either home or auto. Customer service has been great.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 4, 2015

    Very reliable. Customer service is very knowledgeable and caring. Their service is prompt and exceptional. We have had several claims and service has always been immediate and very efficient. At one point they contacted us several weeks later to make sure we were ok after the accident. They have helped us several times with roadside assistance. We have absolutely no complaints whatsoever. We trust and like USAA very much.

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    Customer Service

    Reviewed Dec. 2, 2015

    We have several products with USAA - banking, car insurance, life insurance and educational loans for our children. In the ten years we have been dealing with them, I have never has a rude CSR. They are very patient in explaining things that are sometimes difficult to understand and don't mind going over it a few times until you get it. I absolutely recommend USAA to all my friends and family!

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    Staff

    Reviewed Nov. 30, 2015

    My insurance company experience has been very good; the company is friendly, helpful and honest. I have used the same company for over 40 years and have found its products to be reliable and its personnel professional.

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    Coverage

    Reviewed Nov. 26, 2015

    My life insurance is very satisfied to me, because it a great solution to me, and my family. It work it when you need it. I welcome it with open arm. Because of this insurance I know my family have a future.

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    USAA Life Company Information

    Company Name:
    USAA Life
    Year Founded:
    1922
    Address:
    9800 Fredericksburg Rd.
    City:
    San Antonio
    State/Province:
    TX
    Postal Code:
    78288
    Country:
    United States
    Website:
    www.usaa.com