USAA Life Reviews

I have life insurance with them and State Farm. They seem to be good companies and have survived the test of time. I think they are the top of line in insurance.

My life insurance is thru my husband's military and we are very satisfied with the rates and the coverage. We would recommend it to any military family. We got bit for when he was overseas but the rates was so good decided to keep it even when he return just in case something happened to any of us we would be covered.

I like the fact that I'm paying a bill until the day that I die. Also, I won't even be able to use it myself, I have to be dead AND I still can't use it. I love America.

I applied for life insurance through USAA in March of 2015. They sent a person out to do a physical, and requested my medical records from the VA. Through them, they found out that I have an arachnoid cyst, which had not been checked since 2009, so they wanted me to get a CT scan to make sure it wasn't going to cause problems. Unfortunately, I had to move to another state, which took several months. When the process was complete, I renewed my application. They still had my records from before, but they did another physical, and then waited for me to get the CT scan done.

Great customer service. I truly feel like they are working with you, not against you. Every time my husband and I have had to call them, they have been very patient and understanding with us. Highly recommended.

Insurance here was half the cost of my previous company. Very pleased with the insurance. When I had a question the customer service was very helpful.

I have Prudential for life insurance and would not recommend them to anyone. We had an investment insurance and after many years they sprung on us that we owed them money and never could explain it to our satisfaction.

My experience is very satisfactory and USAA is a great caring company. They keep you well informed of any changes, updates and concerns. They are very knowledgeable and well equipped to any questions that you may have. They are very supportive, courteous and friendly.

As far as insurance companies go. Very automated and impersonal to deal with. Ironically when they are offering life insurance to a living person. They should take hospitality classes with a 4 star hotel.

USAA is a family thing with me. My parents introduced me to USAA. It was their company. I go to it first for any type of insurance. I trust this company, I have always been treated like a valued customer. Except for medical insurance provided by my employer, I have all of my other insurance with USAA.

I am Type 1 Diabetic and feel like I am treated very differently from my husband for Life Insurance. I get policy letters more often, got coverage denied until the health check was completed, etc. The only reason I noticed a difference in treatment is because my husband. We use Modern Woodman for Life Insurance. The agent has been nice.

My life insurance company is great. I have had no problems with them. I have not had to get in touch with them for any reason, but they are on top of things.

My life insurance is fine, not too much and doesn't drain my wallet. I was hoping the coverage would be a little more. But, higher coverage goes outside my budget.

I am satisfied with the company but have not had a lot of interaction since only being a customer for a little over two years and in this time frame have not had any accidents either home or auto. Customer service has been great.

Very reliable. Customer service is very knowledgeable and caring. Their service is prompt and exceptional. We have had several claims and service has always been immediate and very efficient. At one point they contacted us several weeks later to make sure we were ok after the accident. They have helped us several times with roadside assistance. We have absolutely no complaints whatsoever. We trust and like USAA very much.

We have several products with USAA - banking, car insurance, life insurance and educational loans for our children. In the ten years we have been dealing with them, I have never has a rude CSR. They are very patient in explaining things that are sometimes difficult to understand and don't mind going over it a few times until you get it. I absolutely recommend USAA to all my friends and family!

My insurance company experience has been very good; the company is friendly, helpful and honest. I have used the same company for over 40 years and have found its products to be reliable and its personnel professional.

My life insurance is very satisfied to me, because it a great solution to me, and my family. It work it when you need it. I welcome it with open arm. Because of this insurance I know my family have a future.