United Medicare Advisors Reviews

My Medicare supplement insurance was costing me an arm and a leg. I was getting tired of paying that much for it. I did United Medicare Advisors and my experience with them went very well. Their rep was very personable and he explained a few things to me that I didn't really understand when I first got my supplement. His explanations were very good.

United Medicare Advisors gave me the price of coverages and what they all covered. They provided me with enough options.

I went with one of United Medicare Advisors' recommended plans and their customer service was fine. It's just I still haven't received all the paperwork. But I did find out some things that I didn't know about and I got a plan that is very similar to the one I had before and it is for about $100 a month less. I'm pleased so far.

United Medicare Advisors compared the one that I had to the ones that were available in my area and found the cheapest one. The rep gave us all the information we needed.

The reps from United Medicare Advisors were very understanding of what I knew and didn't know, and was able to help me based upon that knowledge. They guided me very well.

I dealt with James and he seemed pretty straightforward. He took me through United Medicare. I’m kinda glad I got that taken care of.

I had been talking to a local group and they helped me find out that the "O" on my Medicare number wasn't a zero. It looked like a 90 and it was a 9O. At the time, I could not log on to Medicare and I kept hitting 90. They were very helpful and then they sent a letter asking me to fill out a questionnaire to be their client. I was very confused, so I was talking to my friend about this. And she said that there are some good people at United Medical Advisors and so far, I'm glad I went with them. I had a good talk with Scott. We found lots of common ground and I appreciated that. I was very overwhelmed with how well it worked out and I've been giving Scott's number and name to a couple men who are turning 65 in December.

I turned 65 last month, and I had signed up for Medicare. Then I went through United Medicare Advisors for my coverage. They were pretty informative. I was satisfied.

I just signed up with United Medicare Advisors. It took maybe 40 minutes after I got all the insurance and they got my information on what type of insurance I can join. They're supposed to be helping me out through most that I couldn't do on my own. I got M Insurance. I got another type of insurance that takes care of hospital bills. It was some good advice that their rep had given. They seemed like they were honest. I feel like they gave me a lot of options.

We were very comfortable with the rep from United Medicare Advisors. She answered a lot of questions that we had and made us feel comfortable.

Spoke to Ryan **. He was a rude, arrogant and NOT helpful at ALL!!!! Called another company. Was super helpful and switched my insurance. Stay away from this rude person. It's a shame this company has a long list of agents. Hopefully they are not all as rude or terrible sales people

There was a rep that was very pushy. He went as far as having the money taken out of my account. That made me upset and I told him that all the other people that I talked to told me it wouldn’t come out until the first of July or the first of August. He said, "Yeah, well, we can do it that way, but it’s liable to increase by then.” Other than him, everybody else was understandable and knew what I was doing, and that I was just trying to inquire and ask them what is the best. Once I got it straightened out, the money was put back into my account immediately. So that was a good thing.

They called me back and the rep made the process easy and explained everything. I was stressing on what I needed to do. She laid it all out and it was pretty simple. It was a pretty pleasant experience. It took away a lot of stress that I was having. It put it in one little neat package. I would advise somebody to go through somebody like them, where everything makes a little better sense.

United Medicare's rep, Randy, explained everything really well and he was fantastic. He told me their plan was the best deal and when I did some checking around, it was the best deal. Also, I wanted to postpone signing up until June and he tried to do that, but we found out that I had to have it in May. It was no big deal though.

I reached out to Medicare Advisors and got ahold of my rep and he was absolutely wonderful. Then Christian called about the deep part of the supplemental. The whole experience was great. They always responded to my questions. They had to change the date of my enrollment and both of them had quickly responded and made the appropriate changes. They gave me their numbers to contact if I had any questions. I was glad to have reached out to the company. They're very trustworthy and easy to work with. They go over the programs very easily with you and explain which would work best for you. With the drug companies, Christian was really good to find out who in the Raleigh area and North Carolina area would accept which companies and the coverage. So it was absolutely the best, easiest, and seamless thing to do.

The only thing I didn't like was when the prescription guy called, he wanted a Medicaid number but I didn't have it. I went and logged back in and got a social security thing. But I still don’t have that part of the insurance.

I talked with Josh at United Medicare Advisors and he was awesome. I told him our situation because my husband had a stroke and his employment is going to terminate soon. He told me all the best possible options then let me know which ones based on where we were at with insurance would be the best for us. But he still gave me time to think about it and call him back. I could not be happier with him. He was very knowledgeable, very professional, not pushy at all, and available to me for all of my silly questions. He made a very difficult time of life a lot less stressful. Initially, we selected the wrong date because we thought my husband would be terminated from work by June 1st. So we're still waiting to hear back and make sure that we got what we wanted.

I talked to two representatives and the both of them were very helpful. They walked me through everything. It was a good experience.

They have extremely good service. I was so gung-ho on Blue Cross Blue Shield and the rep explained to me the benefits of taking this one over that one. And I'm paying a higher premium when I get the same benefits. So, he was extremely helpful. I appreciate that. I would recommend the gentleman that I worked with to anybody.

When the rep explained everything, he went step by step to expand my knowledge of what is going on with Medicare and the supplements. So, he just didn't throw it all on me at one time. He did little at a time to show me and explain to me and it went right along with the way I think. I love that step-by-step process that he used. He did a great job. The knowledge he had, the understanding and the way he communicates with people, it was very good.

The rep was very informative and he really helped me understand what the products were that they were offering.

I researched for several months and finally called United Medicare Advisors back and I took it. It was great working with Alan, the one person I dealt with. If I have any questions, I can call him. I've got his number.

The rep was very helpful. As a matter of fact, he gave me a couple of different plans and led me to a less expensive one based on my health. He guided me to another plan that I wasn't even considering. I was very pleased with him. I definitely would tell friends to go with United.

They gave me what I think is the cheapest plan for the same coverage that I was looking at. I'm satisfied with the price. The rep was also very helpful, and she was pleasant.

I knew what I wanted and when I called up, I had one guy take care of all of it for me and my wife. He was very good. No doubt about it. A lot of knowledge. I was a little surprised that I got sent to another company for Part C, but it is what it is.

United Medicare's rep was very good. My contact there explained the options and choices I had in good plain English, unlike some insurance and other terms. He did a great job and I couldn't been happier.

My father had Medicare Supplemental Insurance and it did him well. So, it's a pretty good coverage. I work with their rep, Brandy, and she's great. She answers all my questions. Initially, I almost didn't go with them because I was lost. My husband died three years ago and I'm by myself. But she explained everything to me and I was pleased with her. Other than that, they call too much. I realize that they're in business but I get calls at 10 o'clock at night from reps wanting to sell me Medicare supplements, then they hang up on me. They're really rude. But Brandy is not like that at all and she's really professional.

The company I retired from offers retirement medical, which I was on until May, and it'll turn over it to their Medicare Advantage with United Healthcare. We decided to go that route as opposed to the plans that the rep had offered and was trying to guide us through, strictly for cost. My wife is four years younger than me, and if I don't go with the Medicare Advantage plan, then we have to go get a plan just for her for an additional four years, which was going to be around $1,700 a month. We can't do that.

I got a call from a representative of United Medicare Advisors. The woman was extremely courteous and seemed knowledgeable. She also understood that it was months away from when I was turning 65. She said, “You don't need to be deciding on anything now. I'm gonna put you down to contact you on a certain date and time.” That worked out fine. Everything was explained very thoroughly and the plans were compared. The representative was looking out for my best interest in trying to match me with the best plan and I went with one of her recommendations. She was the best.

The lady that I talked to was really nice and she was able to find me a policy that work better for what I need right now. She gave me her extension number so that I could call her back if I had a question. It worked out really well because I was able to call her and ask her the question. United was really helpful there to give me the phone number to reach the same person I dealt with. That was important, so I don't have to start all over in talking to somebody new and they don't know what I'm talking about. The whole experience was really good.

The plan I have is very good. We signed up mid-February and they've taken the money out of my account but I haven't gotten any kind of a card for my dental, vision, and hearing. I have been trying to get ahold of United Medicare Advisors but I can't get a callback. I'm back and forth and I may have not heard a call. I've left 3 messages and I've asked them to leave me a message when's a good time to call but I haven't had a message saying we can talk. Now it's a problem because we're in a hotel intermittently because we're building a house. My mail's being forwarded but I won't get it for two months so I'm kind of screwed.

I had firsthand experience with my brother using Medicare. They treated him right and they paid for everything. I liked that so I went with them too. So far, they've been good to me. Medicare works and their rep, Emily, was great.

The rep explained everything to me and helped me make a decision. He was very knowledgeable and professional. He was wonderful and was just a very nice person.

Lauren, my advisor at United Medicare, was a peach of a lady. She was so sweet and I could adopt her. She was great with me.

When I first talked to rep and I was talking about getting insurance, he told me that I would have to give him my bank account number and that the money would be taken out automatically. I told him, “No,” and that I'll find somebody else. I talked with somebody else at UnitedHealthcare and they said, “No, that doesn't happen.” Then it just happened that he called me the next day and I said this to him. He said he never said that. He was a really nice man, but he was giving me that kind of crap. I eventually ended up doing the insurance with him. I love United. I've had them for a good 15 years.

I had a great interaction with Kevin. I could understand him. He found me the cheapest option and that was what I would have wanted. I really like that you don't have to dial a zillion numbers and wait for an hour to talk to somebody. He’d give you his number and if he's on the line, he calls you right back. I wish everybody would do that. I liked it a lot.

I really liked working with Madeline and I'll continue to work with her. She didn't try to rush me. She spoke slowly enough that I can make notes. It was more of a conversation like you were sharing information with a friend, than it was, "Hey, I need to make this sale and get on to my next call." I picked my supplement through her and so when it got time to do Chris, I just called her and said what I needed. We were kind of specific in what we were looking for and based on cost and what I was trying to achieve, she provided enough options.

I talked to Ross and he was thorough, patient, and informative. We talked about Medicare Gap Insurance and then he forwarded me on to someone else for talking about the drug insurance, because he said they have another team that handles that. But that guy wasn't quite as good and thorough. We ended up changing our minds after talking with him and getting additional information from USAA.

They were all fine and very helpful.

The rep that I dealt with did everything good. He was awesome. The only thing I would have added is a few more options to show me some actual plans or more details on exactly what they covered. Overall, I'd recommend it to others, especially to those who are just starting out the Medicare. You need somebody who knows a little bit more about it and United Medicare seemed to know plenty.

My wife had UnitedHealthcare before and she liked it, so we stayed with it. She found the United Medicare rep, and she's absolutely great. We discussed what we needed and what we were looking for. She gave us some options and we took some then we asked for some additional ones. She was able to do that. She was also able to answer all of our questions. She laid everything out. Now that we've had it and gone over it, there are more questions, but she said she's available to answer those at any time.

Dixon was fine on the phone and I got a plan from him, which doesn’t start till April. He said he would send the pamphlet with a kit down. I got it a couple days ago, but there were a couple questions I had about it. I called him, but I haven't gotten a return call yet. He told me that someone would call me about my prescription coverage, and no one has called me about that yet. There's also supposed to be a sticker in there for some hospital list. I don't see any sticker in there to put on the back of the card that he sent me.

The United Medicare woman I spoke with was very nice, gave me a lot of information, and went through stuff. She was quite good. Problem is that, we don't know what we're looking at when we're getting bombarded with all this stuff. I was so unsure with all these different things that were sent to me and I felt overwhelmed. I called one of my best friends and her husband said, “Call this other guy.” He set me up with Humana, and I felt comfortable because they went through them. I decided to go with Humana.

United Medicare did everything good. We got ahold of a guy that seemed to know what he was talking about and I took what was recommended. Still, I would advise friends to listen close and see if that's what they want.

I went through an agent that does Medicare and she hooked me up with United Medicare Advisors. I like her. She’s nice. However, it's been two weeks and I’m still waiting on the paperwork so I can get it all started.

We knew what we wanted when we signed up with United Medicare and the terms in the paperwork that we received seem right..

My advisor was very informative and he gave me the best option that was affordable. Then, I received the cost and my insurance card. But I haven't received the hardcopy paperwork. Other than that, things went pretty well with United Medicare.

United Medicare Advisors provided wonderful information. They answered all my questions no matter how stupid they were. We just got set up for Medicare and we got our paperwork this week. I said to them time after time after time that our county in Arizona had been very sketchy with coverage with some companies. Then I was assured that this company was qualified for our county. Now, after reading the paperwork, I am gonna have to confirm that they are qualified in our county. I'd tell my friends that United Medicare Advisors is a great place to start. They could get a lot of information and then decide from there.

Last year, I sought the number and called United Medicare Advisors to get my husband's Medicare set up and their rep, Robert, was so good that I just used him again. I appreciate him explaining things and giving me the quotes. I'd tell a friend to use United Medicare Advisors.

My agent found United Medicare Advisors for me. It has allowed me to do a deductible but it's worth it because the premiums are low. Paul has been my representative for years and I like him. He sends me emails all the time. I've brought in other family members for him.

I worked with Stevens & Associates out in Santa Barbara and they helped me find the plan. It was the F plan and it was the best one to go with my Medicare. I’m very happy with it. I like Stevens because they not only work on the plans but they go to work on bills too.

Our advisor didn’t tell us she couldn’t set up our meds even though she had asked us both (wife and I) which meds we were on. So we didn’t find out until we ran out of our previous insurance that we weren’t covered, we did get coverage yesterday that won’t take effect for a month. Hope no more surprises.

I switched over to Medicare when I was 65. I hired a woman who looks into companies and knows my medical history, and she found United Medicare Advisors. It’s very useful for me and the reps have been very good.

I'm happy with United Medicare Advisors. I wanted to cover all my expenses. I've been with United Medicare Advisors for more than 25 years. I was looking to make sure that I had everything, except maybe my deductible, met and it would cover me. I don’t wanna have to worry. As a matter of fact, when my brother needed supplemental, I recommended him to United Medicare Advisors, and he was very happy with them.

I needed supplemental insurance. I had a broker who specializes in Medicare Insurance and she was excellent. I'm very satisfied.

I haven't signed up for Medicare yet, so I might be contacting United Medicare Advisors again. It's nice to have something in place for when I do sign up and I should be signing up in a few months. I'd like to know more about the advantage programs, but the option that I was given sounded good. I'm satisfied. So far, it's been great. Definitely talk to them.

Jordan provided both my wife and I will answers to all of our questions about medicare. He set both of us with companies that provided for our health insurance coverages, and continues to remain in contact to insure our satisfaction.

I liked United Medicare price-wise and their coverage was better than other companies. My experience with their team was very good but so far, my policy hasn't gone into effect until February 1st, so I don't know how it's going to work yet.

I was trying to get on the Medicare website, and then it said, “Click if you need the supplement insurance.” So I clicked on it and I had a call within 15 seconds. I talked to the guy about it and he signed me up for my insurance that I need. He gave me three different options I could go with. By the time it was all said and done, it was more than I wanted to spend. But that’s the way it goes sometimes. I got my card in the mail two days ago. Everything’s on time.

Everything went really well. Melissa was nice. She helped me with my mom's and then she called back when I wanted to do my husband's. He was on an Advantage plan and we switched him over to a supplement. She was very good and informative. For people that really didn't understand how all this stuff works, she explained everything very well. I felt very confident we were making the right decision. My husband needs to get a prescription plan and Melissa gave a company called Spring Venture Group. They're good people and they called me, and I asked for them to call me back. But they never did. So I called. I've been calling for the last couple of days and I'm not getting any callbacks. So I was thinking about calling Melissa to see what she could tell me.

My Medicare Part A and Part B were cancelled by Social Security in error. When I applied for the Medigap, the agent had to cancel. When I contacted Social Security, the first representative who took my case told me that it should be resolved on January 4th. But then, afterward, I kept calling and there was no response to it. It was just a lot of cost to try to get it resolved. This agent advised me to call and ask to speak with a supervisor, which I did.

The United Medicare rep I spoke with was a good person. He explained everything. I had previously talked to somebody else but then I talked to a certain person with United and I got a better deal.

United Medicare reached out to us and we did a couple of options with them. Everything was fine.

I’m very satisfied with this service and I was quite happy with all my interaction. They were very thorough.

I really enjoy United Medicare. The representatives are great and very helpful. They offer great dental benefits and offer extra benefits that the states don't offer or social security doesn't offer.

As my mother's familial care provider, I handle all of her business and recertification, as needed. With utilizing her supplemental insurance, we've been able to obtain all of her other functional needs via her plan (wipes, OTC, personal hygiene, medical supplements & vitamins).

United Medical Advisors did an excellent job explaining all the options to me. They told me the different plans, prices, coverages, and how everything works. Their team was very professional. There was plenty of dialogue and time for questions and answers. Everything was top-rate. My wife will be retiring and will be using them as well.

United Medicare Advisors helped me pretty well. I got new healthcare insurance from them and it seemed they were gonna meet all the needs I had. Their team calls me and if I have any questions, they will answer them. Anytime I think of something, they're there for me. Going with them worked out well for me. Consumers are in need of this help. I hope you take advantage of it.

United Medicare's rep did a very good job. He explained everything about all the different plans and how they worked, then showed me some different options. He was also very knowledgeable and polite. So, I was very pleased.

I needed to enroll in Medicaid. I was flipping through the internet and put my name and phone number. In the next 30 seconds, I got a call from Niles. He was informative. These are difficult choices that you have to make and he went through them with me. He answered my questions even if they would seem to be on the goofy or dumb side. He would stop in the middle of an explanation and let me ask a question. That's where I felt like I was a human being. I was having problems getting this all done and he was very helpful.

I told Nathan what my friend had told me, that she was saving by going with Aetna. He looked into it and that's what we went with. He was very good and very down-to-earth. He and I talked farming and hunting and all kinds of good stuff. He was very nice and helpful too. He told me that next year, we'd look at it again and see if there'd be anything else that would cheaper and if we'd need to switch. That is wonderful.

I'm completely pleased with United Medicare. I don't really know what's out there so I rely on them to help me.

Dr. Martin ** was very knowledgeable when I talked to him. Everything went well 'cause he explained everything step-by-step, showed me the pros and cons and asked me medical questions. He got all the input and read it back to me. He was awesome. The best part was I could call him anytime I had questions.

It was great working with United Medicare Advisors. They were polite and they got to the point. They didn't stretch things out. I was happy with them and got one of the plans they suggested.

United Medicare Advisors laid out a few plans and asked me about my medicines. And we worked out which one was best for me. I'm very satisfied with their recommendations and they did a great job. They were all pretty helpful and they provided me with enough options.

We contacted United Medical Advisors and liked what they had. Our advisor was Jason and he gave me multiple quotes for the policy. He gave me the facts and didn't try to hard sell. He just told me the cost of everything and it was easy to understand. When we got down to what sounded like the best option, he added my husband in. They had to talk to him to say okay, then we decided to go ahead with it. He was approved but I wasn't since I was taking a drug that they didn't like. So we tried another plan and it still didn't work. I had some major surgery last June and that probably entered into it. Other than that, our experience was good.

I had a good conversation with the rep that I spoke with. Everything was explained to me. I got real good service and they made it easy on me.

Our other policy was going way up, so I was wanting to switch and United Medicare Advisors gave me several different options. I looked at it and we switched from Aetna to Mutual of Omaha. The rep was very good answering all my questions and I was very satisfied with United Medicare.

I was involved with another company and they kept wanting more and more information. I called United Medicare and the lady I talked to said they don't do that and that I was good to go. Also, they were cheaper so I went with them. They provided me with what I asked.

I called United and I had a very good experience with a lady. She sent me a card and explained everything to me. Then, I talked to a guy and he looked at several different plans. He compared several different outfits from what I was looking for. It was explained to me that insurance companies all have to have the same coverage but some of them are cheaper than others. He came up with the one that he thought was the best deal for me and it sounded like it so I took his advice. I was on Blue Cross RX prior and it started out $20 a month but went up to $70 a month. I've switched to a policy that's a lot cheaper. I'm very leery about changing my insurance but I think I did the right thing.

My wife set up our interview with Kyle. He quoted us numbers from more than just one supplement plan and they were within a few dollars of each other. It seemed like an awful waste of time to spend hours to save a couple of bucks on premiums so we just trusted him. We got our policies in the mail and we're gonna start paying the deductible either this month or next. We're going into 2021 with adequate coverage.

April from United Medicare Advisors did a good job presenting all the policies. It was very thorough. She took her time and she was very patient with me. She ran 10 options and I took out a policy that was the best and fit for me. The payments are coming directly out of my check. I have to see if I can manage to pay all my bills and have that, too. She put a maximum and minimum of what I'm paying but even with that, it's a stretch for me.

I called and left messages to Maddie from the medication part, and she said she would get back to me in a couple of days. I'm not getting back from her and it is concerning to me because I need my meds. But I've had great luck with Anthony or Andrew, and with Parts A, B and the supplemental for hearing, dental and vision. The team was super and people should go through United Medicare Advisors because I have been very happy with it.

We’ve used United Medicare Advisors the last 2 years, but cannot get a callback this year. Contacted them on their website on 10/22, and called on 112 and 11/9; contact promised within 24 to 48 hours. None happened.

Joseph ** was great and patient with me and my husband Rex. He went over everything in detail with us and we are very happy so far. We have not used any benefits- they are starting next month. So I will be able to give you more information then. Have a great day.

Madeline **, was very informed and helped describe the Aetna Plan G in such a way that it was very easy for me to understand. I After I completed my enrollment I did have a couple of questions. If Madeline was not available I left messages for her and she quickly called me back. She was able to answer my questions and put my mind at easy. I recommend Madeline to anyone seeking a Medigap Plan G or just wanting information. Thank you Madeline.

I am so glad to have had the experience I did with Jaimie at United Healthcare Advisors. She explained everything thoroughly, and there was absolutely ZERO pressure. She let me take the time to think about my options, and she even answered questions about other offers I had received in the mail!

Emily ** was great to work with although the rate she quoted for a different plan for me was much higher than her quote. My account was charged more than $25 more than her quote for the different plan. I left a message for her several days ago and have not had a return call. I would like to get this resolved ASAP.

I would like to say that Craig ** is the best!! He took care of all my questions and needs through my Medicare enrollment experience. He is kind, professional and very knowledgeable. I have already given his business cards to my friends. He is my go to man! You’re very lucky to have him representing your company.???

I was paying too much for my drug plan and called your company. The advisor not only said she could get me a cheaper drug plan but she also said she could lower my insurance premium which was $227/month from United Healthcare down to $185/month with Accendo/CVS Health. Done. I look forward in mid-October for the change in premium for my drug plan.

The subject line pretty much says it all. I feel as if I bought a car from a dealer who seemed remarkably helpful in the beginning; that is, until I made my payment. With no intent to malign anyone, something the last agent I spoke to said to me put things in a nutshell - paraphrased, "once we have you signed on, you are on your own." That essentially explained to me why I couldn't make contact with the agent who got me started. It's not as if I speak to him frequently... Haven't done so since the beginning of the month, which is fine since I bother no one unless I have to, but I did need help within the last week and couldn't get connected, which I interpreted/misinterpreted as intentional. However, I did and am following the advice that I received from the other agent. I am taking care of the business on my own... A little more of a headache, but it is getting done.

Christopher ** was very informative and gave us all the information needed to make the decisions for our coverage going forward with Medicare. He took the time to answer all our questions as we have very different situations that need insurance coverage. He was polite and very patient. There was no pressure on us and we were not rushed in any way. Working with him was a very good experience. We received all the information promised when promised. We both highly recommend Mr. **.

Sales representative was thorough with good explanation. Difficult follow-up when card did not arrive in mail in timely fashion, but call to the main office with good explanation corrected the problem.

I am satisfied with the service I received. I am have trouble with contacting Smart Match Insurance Solutions, which I believe will provide my prescription coverage. A representative named Molly left a call back number, but not all of the numbers were understandable in her message. When I call the number from their website, I have been disconnected before speaking to someone.

Bryan was very helpful and knowledgeable. I would give him 10 stars. He was patient with me and gave me all the options (and more) regarding the supplemental insurance. I appreciate his help and hope he will be available in the future.

Scott ** was incredibly helpful, knowledgeable, professional, organized and patient. Scott was able to organize the conversation and systematically, step by step, walk through traditional Medicare, supplemental coverage (for what Medicare does not cover), drug coverage (based on your specific needs) and even coverage for personal expenses, in case of a catastrophic health diagnosis of cancer, stroke or heart attack. Scott's approach answered all my questions and I always felt comfortable, informed and confident in my options and consequent decisions and we moved through each topic. Thank you Scott, for turning this ominous, dreaded and confusing topic into a positive experience!

Alex, the agent that helped me, was very knowledgeable about the best product for me and gave me advice me about the products available. In no time at all I made the choices I wanted. I had been worried about doing this online but everything went smoothly because of the agent. He was great.

I worked with Jody **. She was prompt, efficient, & friendly. She answered what I asked and was quite knowledgeable. The information allowed me to pick the most appropriate company. When I didn’t hear from a part D representative I called her and someone called within days.

I now know why United Medicare Advisors have a five star rating, with agents like Dylan ** you can`t go wrong. I have referred two of my friends who will be turning 65 with Dylan`s number. Thank you United Medicare Advisors.

My agent, James ** did not let me know that Aetna was asking for more documentation. As a result, they canceled my application. He was never available and never returned my call after leaving messages asking him to do so.

I came to our conversation about insurance with LOTS of prepared questions. The agent patiently covered all my questions and raised ones I had not considered. It was a very satisfying process, and in the end I feel good that my choices are tailored to my needs and circumstances.

Being entirely new to the Medicare process, I contacted UMA based on the glowing reviews posted online by Consumer Affairs. Very professional staff. Excellent follow up by phone and email. I would definitely recommend this company to friends exploring their healthcare options.

I need more info. 90% of the times can not get the same rep. to talk with. I need more Information about Aetna. What do they carry with RX drugs and their co-pay. Called 2 weeks ago. Still waiting for a call back.

My new policy started September 1. AETNA has already debited my account 2 payments in 3 weeks! No wonder why they require policyholders to set up auto pay!! That and the fact that their Customer Service is terrible! Month 1 - NOT HAPPY!

My experience was great, very easy to talk too and trust means a lot. This year my husband and I had Taylor **. She followed through with everything she told us she would do. Most seniors don’t understand Medicare. All your advisors that I have had have been awesome.

Well I always thought Medicare was for old people and it is a confusing maze for me- you have made it into a more simple thing to understand what it is - My only concern now is I wanted to add the drug prescription onto my plan- I am not sure if I hung up on someone who called or if they represented another company--? I could not understand them because they could not speak English clear enough for me to understand! Please have someone contact me for this.. Thursday 9/24/20 will not be a good day as I will be in a meeting all day, Thanks. Jay.

Madeline ** helped me to find the better Medicare Supplement N & Dental Vision Hearing from Aetna with reasonable premiums. Thanks so much Madeline for good services. I will recommend to my friends for your service if they need one. Tim

Marcus ** I contacted him to ask questions about Medicare gap insurance. He was very helpful with my husband needs so I gave him a call. He answered all of my questions and was very helpful to me in my problem.

I have called several times and left messages regarding the RX plan I think I am signed up for. I'm not sure because it has been over three weeks and I have not received an RX card or received a call back.

Arthur **

The advisor group was very helpful in any questions we needed answers to, they go way above and beyond in being polite to us elderly people. Our thanks go out to these people. We could not do this on our own. Thanks again.

The agent that worked with me was knowledgeable, professional, friendly and took the time to make sure I understood the plans and helped me pick the ones best suited for my situation. There was no hard sell or pushing me just facts and help. Very pleased with the results and have already recommended this agent to a friend that was looking into coverage.

On initial call Brandon was very nice and informative. Any follow up questions I had were never addressed by him. Messages were left but not returned. I feel once I had signed papers I was on my own. I have made numerous calls trying to figure out all the Medicare calls on my own.

My experience with supplemental insurance for Medicare part B, and dental/vision/hearing was great. However, I was told someone would contact me regarding part D coverage. I have contacted UMA three times regarding part D coverage and have been told each time that someone would contact me within 2 business days. No one has contacted me yet. If no one contact me by the end of today (9/23/20), I will start looking for coverage elsewhere for all my supplemental coverage. Thanks.

I was so apprehensive to call as I was overwhelmed with options. The person I got was so kind and explained everything in a way that I understood my options. No pressure just helpful. I highly recommend this company to everyone.

As I had not been billed since the initial fee when policies were instituted, I was concerned about not having been subsequently billed. Representative was quickly able to review and provide me with answers. Every person I have dealt with and United Medicare Advisors has been very informed, efficient, polite, and provided incredible customer service.

Shane **, my new, professional, great listener and polite Medicare advisor is thorough and explained the pros and cons in detail that I needed to as well my options. Mr. ** is exceptional in his communications and handling of matters. In, addition, he is easy to reach by telephone should I have a question or concern. I am so fortunate that I stumbled into Shane without tripping. Hahaha. Thank you, Shane!

I spent close to 90 minutes on the phone with one of their advisors and he walked me through all my available options regarding Plan G supplemental programs. He checked to ensure all my current Doctors would accept the plan I choose. He checked all my prescription medications would be covered by my new Drug Plan and what the cost would be for each of them. At the end of the conversation, I had comprehensive information to move forward with a supplemental plan. Very happy with my plan now and I have recommended them to several of my friends.

Alex ** is an excellent representative of your company. My Quality, Cost and Delivery goals were all met. It would have taken me days to navigate all the possibilities for a Medicare Supplement. Alex was able to narrow it down to a few choices so quickly, and I did not feel like I was being “sold” something I did not want or need. I even changed my husband’s Medicare program too! I would definitely recommend United Medicare Advisors to my friends.

A Follow up would have helped in my situation since my current policy did not cancel after I faxed my disenrollment form! So my supplemental would not cover anything. I had to call Medicare to have it corrected, then my advisor to cancel the supplemental insurance and reissue a new policy. However, the application process was smooth and pleasant.

My advisor explained each benefit in great detail so that I would have total understanding of what I would be provided with on a monthly basis for coverage of the various insurances that I selected, she was the most polite and patient young lady that I had the pleasure of doing business with.

United Medicare Advisors called me and their service was good. I was looking for a lower priced supplemental insurance and I went with their recommendation.

I was looking for a Medigap company to supplement Medicare. The agent that I had, Skyler, was very good. She was very thorough. We went over a lot of different scenarios and she was very patient. She assured me that this was for what my needs were with the health issues that I have, and we decided that we would go with the coverage that they were offering. They were awesome. Initially, I've got all the confidence in the world that they're gonna come through with what they said they would with the coverage I'll be having with them and the Medicare and Medicaid. I'm covered at 100%.

They were able to explain the different options of the supplements and what we would need to go along with Medicare Part B. They were very helpful.

The reps at United Medicare Advisors were straightforward and upfront. The process seemed like it was long, but it was by telephone. It was a lot of paperwork and back and forth but it wasn't unreasonable. It really wasn't too bad, looking back on it.

I turned 65. So, I went to Medicare, and then I needed the supplemental insurance. I went with United Medicare Advisors. The rep did a very good job. I was really happy with dealing with her. She got me more than one quote together, and then she explained the differences in each company and why she had recommended those particular companies. She was great. I was happy with the options, too. I have no problem recommending United Medicare Advisors.

I told the rep from United Medicare Advisors what I wanted and he got the cheapest price for that. He gave me the plans and which ones were money-wise. He was wonderful.

The rep of United Medicare was wonderful. I was absolutely clueless as to what we were doing. She just took me by the hand and led me step-by-step. She went over the options and the rates and what each one covered. She steered me away from the one that can get more expensive every year. There was Medigap and then there was another one. She told me the difference between the two, because my mother-in-law had told me that for Medicare part B or C or D, was running her just a whole lot every month. The rep told me it's because she probably got railroaded into picking the wrong one and it goes up every year. So the rep showed me the difference between all the different plans. She let me make my own decision, but she made it easier to do it.

I was looking for information about Medicare, and then my phone started ringing. A couple of people called and said, "Do you have questions about Medicare?" I said, "This isn't a good time. Call me back tomorrow.” Only one called me, and that was the guy back from United Medicare. I felt very good. I've said, from the initial conversation, "Who's paying for you?" He said, "You're not paying us anything. We are independent brokers and we will analyze what we think is best for your area. We're licensed to do business in your state." So, I said, "Okay, then let's talk." He was very informative. He gave me a lot of information for me to process. He did a very good job.

I searched for Medicare supplemental insurance because the price of my old policy was high compared to some of the new ones. United Medicare did a good job of explaining everything. The first question I asked the rep and the only one I really wasn't sure about was whether they have a policy G and that was yes. He also gave me several options, which I wasn't interested in. I even told him right up front, "No. I don't want any of the other options. That's the policy I want." My overall experience was excellent.

United Medicare was awesome. The rep guided me through everything. She told me what I needed, what I had to do and let me choose what I wanted and hooked me up. She even sent everything in to all of these places. She got a response from them and got hooked up. It was so easy and it was perfect. Everything was done and I really didn't have to lift a finger.

Our experience with United Medicare went great. Zac walked me through it and we got enrolled. The representative did a good job of explaining everything and went through everything. I wanted to research the company and him before I gave out any information and he gave that to me. Then when I told him I was ready to discuss, he got back with me. So I was very pleased.

My Medicare keeps going up and up. Last year, I finally consulted through my credit union and an advisor and we tried to change my policy that we had had with United Healthcare for years, and just to change it from F to G. They would not approve us to do that, even though it was the current policy. So I decided this year, I would start early and pay a lot more attention and just wanted to see some prices out there. I saw this pop up someplace. So, I filled out a request for a quote and one of the agents of United Medicare called me. We could get a G policy with them and the pricing was not quite half, but it was a considerable savings. I was very satisfied. The advisor was very helpful.

I'm retired and I was searching for Medicare supplemental insurance. I went with United Medicare Advisors. The reps I dealt with were good.

United Medicare Advisors was very helpful and I've already referred my sister to them. The rep answered all my questions. She seemed to know her stuff. She was very personable and polite. One thing I haven't been able to do is the prescription part of it. She said I’d be getting phone calls from somebody, but I don’t know that I have. It'd be good if they had the prescription information available also.

The rep from United Medicare Advisors was very nice and helpful. However, I didn't understand that she was signing us up because it wasn't during my signup period. We were signed up before July 1st. When I called Aetna to cancel, they were kind of shocked but they said it does happen that people are signed up without their knowledge. But it was just a misunderstanding. The rep from United made contact with me and explained the whole thing. I really did appreciate that. She just wanted to lock me in at a good price and I didn't realize that I had to actually register to do that. I understand now but it should be made more clear how that process works to the customer they're dealing with, that they are gonna go ahead and sign up. I just thought she was getting all our information to get ready to sign us up.

I'll be Medicare eligible in September and I needed to start looking for a Medicare supplement insurance. I did a search online and just a few minutes later United Medicare Advisors called me. Mary was the one who helped me. She was on the phone for close to two hours explaining all my options, giving me price, what this one and that one did, and it was very easy. Most plans are similar, but it's up to the individual company as to what they want to charge for that plan. Based on the fact that I'm fairly healthy and I don't go to the doctor very often, the consideration was mostly the cost.

Unfortunately advised by sales agent of gym membership benefit with Aetna supplement plan while submitting application on November 21,2019. Sales agent was misinformed and the YMCA I belong to did not accept the Aetna plan. I reached out to my sales agent when I was informed of this problem but have only been able to reach her voice mailbox. I have left numerous messages to get her help to withdraw application to no avail. It is now December 2 and I am concerned I will be getting a plan that does not work for me. I have also contacted the customer service team at United Medicare Advisors and they assured me I would be getting a call. Not so far.

The company don't have a website for HMO SNP plan which makes it hard to get any information we may need. Every time I have questions I need to call. They have good customer service but a website is very much needed.

Although I have found United's insurance policy to be adequate, I have encountered several customer service issues plus my physicians have complained multiple times about the authorization process United puts them through.

I have Plan F which covers all of my costs as long as it’s approved by Medicare and they pay at least a penny. This is great but they don’t offer any of the so called “perks” of the advantage plans like dental or eye care. Overall I may pay a little more out of pocket, but my costs remain flat & I can budget for the dentist and eye doctor.

United Health Care coverage is spotty and we have had to appeal some of their decisions relative to pay or not paying. The agents who answer on the customer service lines are, for the most part, courteous but almost without exception give different answers to the same questions. The billing department is atrocious. The dates they send invoices with arrival dates that make it impossible to get the check back to them in a timely manner. The result is a constant showing of past due. It is a bookkeeping issue but it is very frustrating. I rate the value of the policy low because they have eliminated the dental care requiring the policy holder to pay extra for very basic coverage. Vision care is also skimpy at best. Hearing aids are not covered and for seniors that is a problem.

The coverage under a plan level that we chose is excellent. A catastrophic surgery in 2015 was completely covered for both hospital and several doctors who billed. The policy offers wellness visits that attribute to a more healthier person is several I take advantage of. I have never had any billing or coverage issues, which is important at times of serious illness.

I am a travel nurse. I like the passport services United (AARP) has so I am covered at any place... I think the copay too high but it’s still less hassle. The customer service center is very good... actually talk to a human... short on hold wait times.

This company delivers excellent service with great courteous staff. They pay the claims timely according to your benefits. They stand behind their product! Much easier to deal with than the other BCBS brand.

When I first signed up; several years ago, they were not very interested in my concerns; they have changed policies and listen patiently and executing solutions well. Still takes a while to get in to a referred specialist unfortunately. Overall, better!!!