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United Medicare Advisors Reviews

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About United Medicare Advisors

United Medicare Advisors is an online Medicare insurance marketplace that provides seniors with unbiased guidance and resources for selecting supplemental Medicare insurance. The team is staffed with licensed agents who help seniors purchase and enroll in plans once they find the right fit. United Medicare Advisors’ service is completely free to users.

Visit unitedmedicareadvisors.com
Pros
  • Get help from unbiased licensed agents
  • Free service
  • Compare top providers
Cons
  • Not available in every state

United Medicare Advisors Reviews

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    Page 2 Reviews 40 - 80
    Verified purchase
    PriceStaffBilling

    Reviewed July 3, 2021

    United Medicare Advisors gave me some good information. I spoke to a gentleman about receiving Medicare and he gave me a company. At one point, I had one company in mind and we concentrated on that company because that's the one that I was more concerned about. United Medicare did a step-by-step thing. I had a list of questions and the gentleman answered all of them. I asked about the comparison between Medicare gap and another one that's a lot cheaper. I chose the one that would pay 100% of my bills. United Medicare Advisors is well and knowledgeable about Medicare.

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    Verified purchase
    Contract & TermsCoverageSales & MarketingPriceStaffRatesTransparency

    Reviewed July 2, 2021

    My Medicare supplement insurance was costing me an arm and a leg. I was getting tired of paying that much for it. I did United Medicare Advisors and my experience with them went very well. Their rep was very personable and he explained a few things to me that I didn't really understand when I first got my supplement. His explanations were very good.

    He was asked me if I lived by myself and I explained to him that I've been living with somebody for 30 years. He quoted me some prices but he didn't make it clear that if my friend didn't go with Aetna, it would be more money. He didn't mention that there was a 14% discount if the other member of the household joins Aetna. That was the only problem I had. But that might have been me not hearing him. It was probably me not asking the right questions or him thinking I realized it. I get confused easily when it comes to this stuff.

    Other than that, he was quite clear on everything else like how Plan F and Plan G work. I didn't realize that if a hospital or doctor took Medicare, they also had to do Plan F from whatever insurance company you had. In the end, the rep gave me a company that seemed to be the best one to go with. I am definitely going to save money.

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    Verified purchase
    CoveragePriceStaffRates

    Reviewed July 1, 2021

    United Medicare Advisors gave me the price of coverages and what they all covered. They provided me with enough options.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 30, 2021

    I went with one of United Medicare Advisors' recommended plans and their customer service was fine. It's just I still haven't received all the paperwork. But I did find out some things that I didn't know about and I got a plan that is very similar to the one I had before and it is for about $100 a month less. I'm pleased so far.

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    Verified purchase
    Staff

    Reviewed June 27, 2021

    United Medicare Advisors compared the one that I had to the ones that were available in my area and found the cheapest one. The rep gave us all the information we needed.

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    Verified purchase
    Staff

    Reviewed June 17, 2021

    The reps from United Medicare Advisors were very understanding of what I knew and didn't know, and was able to help me based upon that knowledge. They guided me very well.

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    Verified purchase
    Staff

    Reviewed June 11, 2021

    I dealt with James and he seemed pretty straightforward. He took me through United Medicare. I’m kinda glad I got that taken care of.

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    Verified purchase
    Staff

    Reviewed May 29, 2021

    I had been talking to a local group and they helped me find out that the "O" on my Medicare number wasn't a zero. It looked like a 90 and it was a 9O. At the time, I could not log on to Medicare and I kept hitting 90. They were very helpful and then they sent a letter asking me to fill out a questionnaire to be their client. I was very confused, so I was talking to my friend about this. And she said that there are some good people at United Medical Advisors and so far, I'm glad I went with them. I had a good talk with Scott. We found lots of common ground and I appreciated that. I was very overwhelmed with how well it worked out and I've been giving Scott's number and name to a couple men who are turning 65 in December.

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    Verified purchase
    CoverageStaff

    Reviewed May 28, 2021

    I turned 65 last month, and I had signed up for Medicare. Then I went through United Medicare Advisors for my coverage. They were pretty informative. I was satisfied.

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    Verified purchase
    CoverageStaffBillingHonesty & Transparency

    Reviewed May 27, 2021

    I just signed up with United Medicare Advisors. It took maybe 40 minutes after I got all the insurance and they got my information on what type of insurance I can join. They're supposed to be helping me out through most that I couldn't do on my own. I got M Insurance. I got another type of insurance that takes care of hospital bills. It was some good advice that their rep had given. They seemed like they were honest. I feel like they gave me a lot of options.

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    Verified purchase
    Staff

    Reviewed April 23, 2021

    We were very comfortable with the rep from United Medicare Advisors. She answered a lot of questions that we had and made us feel comfortable.

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    Customer ServiceCoverageSales & MarketingStaff

    Reviewed April 20, 2021

    Spoke to Ryan **. He was a rude, arrogant and NOT helpful at ALL!!!! Called another company. Was super helpful and switched my insurance. Stay away from this rude person. It's a shame this company has a long list of agents. Hopefully they are not all as rude or terrible sales people

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    United Medicare Advisors
    Response from United Medicare Advisors

    Stephen, thank you for bringing this to our attention. We're so sorry about the poor experience and we will address this with the agent. We're happy to hear you got the health coverage you needed.

    Verified purchase
    Staff

    Reviewed April 18, 2021

    There was a rep that was very pushy. He went as far as having the money taken out of my account. That made me upset and I told him that all the other people that I talked to told me it wouldn’t come out until the first of July or the first of August. He said, "Yeah, well, we can do it that way, but it’s liable to increase by then.” Other than him, everybody else was understandable and knew what I was doing, and that I was just trying to inquire and ask them what is the best. Once I got it straightened out, the money was put back into my account immediately. So that was a good thing.

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    United Medicare Advisors
    Response from United Medicare Advisors

    Nina, thank you for your review. We're sorry to hear you had a poor experience and we regret any misunderstanding. Please contact us if you have any further questions or concerns.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 17, 2021

    They called me back and the rep made the process easy and explained everything. I was stressing on what I needed to do. She laid it all out and it was pretty simple. It was a pretty pleasant experience. It took away a lot of stress that I was having. It put it in one little neat package. I would advise somebody to go through somebody like them, where everything makes a little better sense.

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    Verified purchase
    Staff

    Reviewed April 16, 2021

    United Medicare's rep, Randy, explained everything really well and he was fantastic. He told me their plan was the best deal and when I did some checking around, it was the best deal. Also, I wanted to postpone signing up until June and he tried to do that, but we found out that I had to have it in May. It was no big deal though.

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    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed April 15, 2021

    I reached out to Medicare Advisors and got ahold of my rep and he was absolutely wonderful. Then Christian called about the deep part of the supplemental. The whole experience was great. They always responded to my questions. They had to change the date of my enrollment and both of them had quickly responded and made the appropriate changes. They gave me their numbers to contact if I had any questions. I was glad to have reached out to the company. They're very trustworthy and easy to work with. They go over the programs very easily with you and explain which would work best for you. With the drug companies, Christian was really good to find out who in the Raleigh area and North Carolina area would accept which companies and the coverage. So it was absolutely the best, easiest, and seamless thing to do.

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    Verified purchase
    Customer ServiceCoverage

    Reviewed April 14, 2021

    The only thing I didn't like was when the prescription guy called, he wanted a Medicaid number but I didn't have it. I went and logged back in and got a social security thing. But I still don’t have that part of the insurance.

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    United Medicare Advisors
    Response from United Medicare Advisors

    Dale, thanks for your review. Once you have your confirmation from Medicare, please let us know and we can note your member number at that time.

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed April 13, 2021

    I talked with Josh at United Medicare Advisors and he was awesome. I told him our situation because my husband had a stroke and his employment is going to terminate soon. He told me all the best possible options then let me know which ones based on where we were at with insurance would be the best for us. But he still gave me time to think about it and call him back. I could not be happier with him. He was very knowledgeable, very professional, not pushy at all, and available to me for all of my silly questions. He made a very difficult time of life a lot less stressful. Initially, we selected the wrong date because we thought my husband would be terminated from work by June 1st. So we're still waiting to hear back and make sure that we got what we wanted.

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    Verified purchase
    Staff

    Reviewed April 12, 2021

    I talked to two representatives and the both of them were very helpful. They walked me through everything. It was a good experience.

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    Verified purchase
    Staff

    Reviewed April 11, 2021

    They have extremely good service. I was so gung-ho on Blue Cross Blue Shield and the rep explained to me the benefits of taking this one over that one. And I'm paying a higher premium when I get the same benefits. So, he was extremely helpful. I appreciate that. I would recommend the gentleman that I worked with to anybody.

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    Verified purchase
    Staff

    Reviewed April 10, 2021

    When the rep explained everything, he went step by step to expand my knowledge of what is going on with Medicare and the supplements. So, he just didn't throw it all on me at one time. He did little at a time to show me and explain to me and it went right along with the way I think. I love that step-by-step process that he used. He did a great job. The knowledge he had, the understanding and the way he communicates with people, it was very good.

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    Verified purchase
    Staff

    Reviewed April 9, 2021

    The rep was very informative and he really helped me understand what the products were that they were offering.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 8, 2021

    I researched for several months and finally called United Medicare Advisors back and I took it. It was great working with Alan, the one person I dealt with. If I have any questions, I can call him. I've got his number.

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    Verified purchase
    PriceStaff

    Reviewed April 7, 2021

    The rep was very helpful. As a matter of fact, he gave me a couple of different plans and led me to a less expensive one based on my health. He guided me to another plan that I wasn't even considering. I was very pleased with him. I definitely would tell friends to go with United.

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    Verified purchase
    CoveragePriceStaffRates

    Reviewed April 6, 2021

    They gave me what I think is the cheapest plan for the same coverage that I was looking at. I'm satisfied with the price. The rep was also very helpful, and she was pleasant.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 5, 2021

    I knew what I wanted and when I called up, I had one guy take care of all of it for me and my wife. He was very good. No doubt about it. A lot of knowledge. I was a little surprised that I got sent to another company for Part C, but it is what it is.

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    Verified purchase
    CoverageStaff

    Reviewed April 4, 2021

    United Medicare's rep was very good. My contact there explained the options and choices I had in good plain English, unlike some insurance and other terms. He did a great job and I couldn't been happier.

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    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed April 3, 2021

    My father had Medicare Supplemental Insurance and it did him well. So, it's a pretty good coverage. I work with their rep, Brandy, and she's great. She answers all my questions. Initially, I almost didn't go with them because I was lost. My husband died three years ago and I'm by myself. But she explained everything to me and I was pleased with her. Other than that, they call too much. I realize that they're in business but I get calls at 10 o'clock at night from reps wanting to sell me Medicare supplements, then they hang up on me. They're really rude. But Brandy is not like that at all and she's really professional.

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    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed April 2, 2021

    The company I retired from offers retirement medical, which I was on until May, and it'll turn over it to their Medicare Advantage with United Healthcare. We decided to go that route as opposed to the plans that the rep had offered and was trying to guide us through, strictly for cost. My wife is four years younger than me, and if I don't go with the Medicare Advantage plan, then we have to go get a plan just for her for an additional four years, which was going to be around $1,700 a month. We can't do that.

    The overall experience with them was okay with the start. But they wanted to collect money to start the policy, and that wouldn't go into effect until May. So it would not be spent until it was enacted. But that was not what happened. It almost immediately went through and passed through our bank, which was kind of disturbing since we were told that was supposed to be just a placeholder. We didn't like that at all. Then we couldn't get the agent to reply back to us at all. It was several attempts to try to talk to her. We did find someone else that was in the organization to talk to. They helped us get that supposedly returned. But it hasn't come back yet. We still don't know if we got our money back yet. So it was not very good. One of the real downsides is that this Medicare Advantage plan that we're going to take is put in jeopardy. They could possibly refuse me to join the policy because I paid for another policy.

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    United Medicare Advisors
    Response from United Medicare Advisors

    Thank you for the review, Henry. We're happy to hear you were able to get the health plan that works best for you.

    Verified purchase
    Customer ServiceStaffRates

    Reviewed April 1, 2021

    I got a call from a representative of United Medicare Advisors. The woman was extremely courteous and seemed knowledgeable. She also understood that it was months away from when I was turning 65. She said, “You don't need to be deciding on anything now. I'm gonna put you down to contact you on a certain date and time.” That worked out fine. Everything was explained very thoroughly and the plans were compared. The representative was looking out for my best interest in trying to match me with the best plan and I went with one of her recommendations. She was the best.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 26, 2021

    The lady that I talked to was really nice and she was able to find me a policy that work better for what I need right now. She gave me her extension number so that I could call her back if I had a question. It worked out really well because I was able to call her and ask her the question. United was really helpful there to give me the phone number to reach the same person I dealt with. That was important, so I don't have to start all over in talking to somebody new and they don't know what I'm talking about. The whole experience was really good.

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    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed March 23, 2021

    The plan I have is very good. We signed up mid-February and they've taken the money out of my account but I haven't gotten any kind of a card for my dental, vision, and hearing. I have been trying to get ahold of United Medicare Advisors but I can't get a callback. I'm back and forth and I may have not heard a call. I've left 3 messages and I've asked them to leave me a message when's a good time to call but I haven't had a message saying we can talk. Now it's a problem because we're in a hotel intermittently because we're building a house. My mail's being forwarded but I won't get it for two months so I'm kind of screwed.

    The person we dealt with was lovely. He helped me with a lot of stuff. Perhaps, he's on vacation and didn't put it on his voicemail, and nobody's checking his messages. Up until then, they were great. Everything came through. The coverage began and we had Medicare Part D come through. We're getting prescriptions. I did have questions on how to use the gap coverage, the part N and part G. That was one of the things I wanted to talk to them about. I don't understand that piece of it. I wasn't sure how it initiated, how it knows to pick the other 20%.

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    Verified purchase
    Refunds & PayoutsStaff

    Reviewed March 22, 2021

    I had firsthand experience with my brother using Medicare. They treated him right and they paid for everything. I liked that so I went with them too. So far, they've been good to me. Medicare works and their rep, Emily, was great.

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    Verified purchase
    Staff

    Reviewed March 21, 2021

    The rep explained everything to me and helped me make a decision. He was very knowledgeable and professional. He was wonderful and was just a very nice person.

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    Verified purchase
    Staff

    Reviewed March 20, 2021

    Lauren, my advisor at United Medicare, was a peach of a lady. She was so sweet and I could adopt her. She was great with me.

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    Verified purchase
    Customer ServiceCoverageStaffTimeliness

    Reviewed March 19, 2021

    When I first talked to rep and I was talking about getting insurance, he told me that I would have to give him my bank account number and that the money would be taken out automatically. I told him, “No,” and that I'll find somebody else. I talked with somebody else at UnitedHealthcare and they said, “No, that doesn't happen.” Then it just happened that he called me the next day and I said this to him. He said he never said that. He was a really nice man, but he was giving me that kind of crap. I eventually ended up doing the insurance with him. I love United. I've had them for a good 15 years.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 18, 2021

    I had a great interaction with Kevin. I could understand him. He found me the cheapest option and that was what I would have wanted. I really like that you don't have to dial a zillion numbers and wait for an hour to talk to somebody. He’d give you his number and if he's on the line, he calls you right back. I wish everybody would do that. I liked it a lot.

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    Verified purchase
    Customer ServiceSales & MarketingPriceStaff

    Reviewed March 17, 2021

    I really liked working with Madeline and I'll continue to work with her. She didn't try to rush me. She spoke slowly enough that I can make notes. It was more of a conversation like you were sharing information with a friend, than it was, "Hey, I need to make this sale and get on to my next call." I picked my supplement through her and so when it got time to do Chris, I just called her and said what I needed. We were kind of specific in what we were looking for and based on cost and what I was trying to achieve, she provided enough options.

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    Verified purchase
    CoverageStaff

    Reviewed March 16, 2021

    I talked to Ross and he was thorough, patient, and informative. We talked about Medicare Gap Insurance and then he forwarded me on to someone else for talking about the drug insurance, because he said they have another team that handles that. But that guy wasn't quite as good and thorough. We ended up changing our minds after talking with him and getting additional information from USAA.

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    United Medicare Advisors
    Response from United Medicare Advisors

    Thank you for the review, Jeff. We're sorry to hear about your experience and we appreciate you providing this valuable feedback.

    Verified purchase
    Staff

    Reviewed March 15, 2021

    They were all fine and very helpful.

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    United Medicare Advisors Company Information

    Company Name:
    United Medicare Advisors
    Address:
    120 W. 12th St
    City:
    Kansas City
    State/Province:
    MO
    Postal Code:
    64105
    Country:
    United States
    Website:
    unitedmedicareadvisors.com