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United Healthcare Dental Insurance
Overall Satisfaction Rating
3.07/5
  • 5 stars
    10
  • 4 stars
    13
  • 3 stars
    7
  • 2 stars
    2
  • 1 stars
    14
Based on 46 ratings submitted in the last year
SHOW RATING DISTRIBUTION

United Healthcare Dental Insurance

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46 United Healthcare Dental Insurance Consumer Reviews and Complaints

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Page 2 Reviews 31 - 46
Rated with 4 stars
Verified Reviewer
Original review: Oct. 16, 2017

United Healthcare Dental Insurance help me when I need to pay for something that is really expensive. It is something that is really good for me to have because then I will be able to not to worry about the payment plans. However, they do not help me all the time and a lot of times it takes forever for me to be able to get the payment that I need from them. Adds a lot of stress to my life which I do not need.

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Rated with 2 stars
Verified Reviewer
Original review: Oct. 15, 2017

United Healthcare dental insurance was put on us by our employer. The process is very easy that was a plus, and we did not do it online but a rep comes to work twice a year. The cost was crazy. I paid them more money in a year than they covered. For instance last year I needed a crown they paid 200 of a 700 dollar bill. It really made me mad. I couldn't believe it.

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Rated with 3 stars
Verified Reviewer
Original review: Oct. 14, 2017

I choose their policy through my employer so it was a pretty easy process and I didn't have to do much of the legwork or picking out good options to choose from. In addition to never had any customer service problems or other technical problems that I can speak, I found that I have plenty of in-network dentists to choose from. However, I wish that their insurance website was much easier to navigate. Other than that, I don't have many issues with it.

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Rated with 4 stars
Verified Reviewer
Original review: Oct. 13, 2017

United Healthcare is a well known company. This insurance pays 100 percent of my 2 yearly cleanings which is a very big plus. I also insure my children with them. They also pay 100 percent of any x-rays I need. I like that this payment comes directly out of my paycheck. I also like that this company is located all over the United States and has offices here in my home state of Minnesota.

I choose my policy through my work. There was only one choice in my job of retail, so this was a very easy choice to make. I did it online so it was a very easy process. However, I wish that United Healthcare would pay more for root canals or even for simple cavities. I also wish that they had a different dental card. The operators should be a little more friendly and helpful also when you call.

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Rated with 3 stars
Verified Reviewer
Original review: Oct. 12, 2017

Not having to pay out of pocket is always nice. It also allows peace of mind in case something comes up and it's an emergency situation, I know it's all taken care of. Their process was pretty straightforward. I did a good bit of it online and had to call the number to talk to a person to complete the registration and give extra info to. Like with most insurance policies of all types, the premiums of United Healthcare Dental Insurance are a bit steep. Peace of mind comes at a price though, but it's still rather expensive. I would like to see some discounts for having good checkups, or something of that nature.

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Rated with 4 stars
Verified Reviewer
Original review: Oct. 11, 2017

I have always worried about not having good insurance and I looked for the best policy for my family. I needed something that would be right for us and protect us so that we would always be taken care of in case something goes wrong. I like the way that United Healthcare has always made it so simple and easy on me. I have always felt like I have gotten the best care that was available to me and my family.

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Rated with 1 star
Verified Reviewer
Original review: Oct. 10, 2017

I selected the insurance via paperwork that was delivered to me. I also spent ages on the phone trying to figure out what would be covered (hint:very little). It's not so much insurance as it is a discount. The work that I need is still too expensive. I guess the insurance makes it slightly less so - I suppose I like that aspect. But they don't actually pay for anything. I need extensive dental work done and there's just no way I can afford it even with insurance. Unfortunately, since I have the dental issues that I do, it makes it difficult for me to get a better job that would hopefully come with better dental insurance - vicious cycle.

2 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Oct. 9, 2017

United Healthcare Dental Insurance is a great company with good policies. They always set me up for my premiums and that me and my family's best interests are at heart with their insurance. They do everything well - the rates are great and their support people are very attentive to our dental needs. Top notch service from this company as they treat us great.

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Rated with 5 stars
Verified Reviewer
Original review: Oct. 7, 2017

United Healthcare Dental Insurance offers low monthly payments and good coverage across many different offices. I feel that this is the premium insurance for families of all incomes. They have completely satisfied with every single aspect of my dental care needs. I was recommended to this company by a friend. They were with this company for a number of years. I also highly recommend this company to anyone looking to get the most for their money.

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Rated with 5 stars
Verified Reviewer
Original review: Oct. 6, 2017

I browsed reviews on the dental insurance before buying. It is a big choice because dental procedures are SERIOUS. Especially if you need more than the basic work done. With United Healthcare Dental Insurance, I love that I can be assured my dental procedures will be taken care of. I will get the best care, and in case a problem arises, I trust my insurance company to take care of the problem quickly. But there was a slight problem when I first signed up for them. I got a bill for a lot and they wrongly charged me. But I got it corrected and it was fine after that. Never had issues since!

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Rated with 4 stars
Verified Reviewer
Original review: Oct. 5, 2017

United Healthcare Dental Insurance was great. The dentist gave me a trusting vibe and it was totally pain free with no hassle. My appointment was timely and the assistant was friendly. I complete their process online. I love the accessibility of online booking and selections that I can make. I don't have time to be on the phone and I can make an appointment easy while at work. But I want there to be as many payment plans as possible and I want to feel like I am making the right decision because I have a lot going on in my life that I need to take care of.

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Rated with 3 stars
Verified Reviewer
Original review: Aug. 23, 2017

They have just put into place that any work that needs to be done needs to now be approved by one of their in house dentists - without seeing me & they will determine if the work is needed REALLY!!! My dentist is not going to do work unless it is necessary - this is the most asinine thing I have ever heard of. Bad enough they only cover $1500 which is nothing & most of the time they will only allow any major procedure once every 99 years. What the hell am I paying for - going to drop them soon & see if there is a better option. This is offered thru my employer, but most likely will purchase a new policy if I can find one on my own - not a happy camper!

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Rated with 5 stars
Verified Reviewer
Original review: May 5, 2017

My experience has been fine at my dentist. I wear dentures and my doctor did a great job of replacing them without any problems. I also had no hassles with payments.

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Rated with 5 stars
Verified Reviewer
Original review: April 27, 2017

We are happy we have insurance. Otherwise, going to the dentist is just paying for pain. Wish the dentist and dental assistants would not talk to you when they have their hands in your mouth and you can't talk back to them.

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Rated with 1 star
Verified Reviewer
Original review: April 25, 2017

It's about the money, delay, denial. Keep the money despite purported $2500/yr benefits. Worst dentists in network. Complaints unresolved; dental negligence, malpractice; actionable.

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Rated with 5 stars
Verified Reviewer
Original review: April 22, 2017

They listen to me and I get sent to the right drs. and they have paid all of my claims. I recommend them to all of friends and family. I enjoy being able to talk to someone and I call, they are very helpful.

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United Healthcare Dental Insurance Company Information

Company Name:
United Healthcare Dental Insurance
Website:
www.uhc.com
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