TrustedChoice.com Homeowners Insurance Reviews

4,881,224reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About TrustedChoice.com Homeowners Insurance

Are you looking for an independent insurance agent? At TrustedChoice.com you can find a large selection of independent insurance agents and carriers. Because a Trusted Choice® independent insurance agent has access to multiple insurance companies, they are able to offer you competitive pricing, a broad choice of products and valuable advocacy.

TrustedChoice.com Homeowners Insurance Reviews

Filter by Rating

  • (88)
  • (40)
  • (17)
  • (7)
  • (10)

Popular Mentions

    How do I know I can trust these reviews about TrustedChoice.com?
    • 4,881,224 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about TrustedChoice.com?
    • 4,881,224 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 40 - 240
    Verified purchase
    Customer ServiceClaims HandlingStaff

    Reviewed Oct. 19, 2018

    My rates went up, so I looked for something that was gonna be more comparable. I dealt with Tammy at Trusted Choice and she was very helpful and sweet. It was a good experience. But I wasn't able to get insurance because of the number of claims I had, so Tammy is gonna call me back in May.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 13, 2018

    I needed insurance. I shopped around and used Trusted Choice Homeowners Insurance. I did that online and their website was simple to use. I didn't end up with their recommendations because I got a better deal through a broker but the agents they matched me with were very friendly.

    Thanks for your vote!
    Verified purchase

    Reviewed July 30, 2018

    I had gotten several quotes from insurance companies since I needed coverage, but I was looking for an independent quote and I found Trusted Choice. I used their tool but I wasn't able to find anything with it. My experience with Trusted Choice didn't end up working out for me, but it was okay.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 28, 2018

    My current homeowner's insurance was too expensive so I looked for a different one. I heard from a friend that Trusted Choice was a good way to go. Their website worked well and the agent they matched me with came out to be a better deal on the insurance company that I took.

    Thanks for your vote!
    Verified purchase
    CoverageStaff

    Reviewed July 13, 2018

    We had our insurance with an independent agent in Kansas for over 34 years. We relocated to Missouri because of a job change for me, but unfortunately, she did not carry coverage in Missouri so we looked for a new carrier. We really love working with our independent agent which is why we went with an independent agent here in the Saint Louis area. She knew about the Trusted Choice network and told us about it. I searched online for an agent and Trusted Choice's website worked really well. We received a follow-up phone call from someone in the company and we told him what we were looking for. Then, they sent out inquiries to several agents and those agents contacted us. One didn't follow through, but the other two provided us with great proposals and we ended up choosing one. It was a really easy process for us to shop for an agent.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 24, 2018

    The person that I dealt with at Trusted Choice Homeowners Insurance was really nice, but it took too much time just sitting there for two hours. Other than that, the experience I had with them was okay.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    We're sorry to hear about your experience and the time it took to get you the answers you needed.

    Verified purchase
    Price

    Reviewed April 21, 2018

    I was looking for a homeowners insurance with the best price and Trusted Choice was the one that came up with a quote. I just gave them what we had on the other policy and they came up with the same thing.

    Thanks for your vote!
    Verified purchase
    CoveragePriceStaff

    Reviewed April 18, 2018

    I used to have First American and then I switched over to Select. I had been looking around at the time for a better home warranty although First American was really good, except for the price started going up than a lot of the other ones. They were really expensive on the service fees and didn't cover everything that my other one did. I was looking for full coverage and I was trying to find a third company that had a large amount and so that they can compare. The online process was simple and straightforward and I was able to compare and look at everything and come up with an idea of what would possibly be a good one if I decided I wanted to choose one and I decided not just to choose one. Everything worked just fine.

    I didn't really care about Select's service. They were not very professional. My washer went bad and they were going to warranty it but then they said it was so old and they'd only give me a $100 for it. That didn't fix the problem. And then I thought about going to Trusted Choice and I thought they'd reach me up on that. They were expensive for the plan and with monthly, I would be paying $75 to $100 for service call fees. Nonetheless, Trusted Choice Homeowners Insurance would be good to use.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed April 17, 2018

    Every year I search for homeowners insurance to make sure that I’m getting the best bang for my dollar. I went with an independent agent because if I go through them, I get that one-on-one instead of being just a number. I started online and when I started comparing, I sent out questions to the ones that I was interested in which ended up being about four of them. Mitch was the one that started the process and whenever I wasn't able to get a hold of him, Dave would either give me the answer or pass on my message to Mitch. When Mitch went on a cruise over the weekend, Dave forwarded the message that I wanted and Mitch got back to me while he was on the cruise. They got back to me on time, usually within a couple of hours or within the hour after sending an email or placing a call. They called me back with the information I was looking for. That's what led me to decide that Trusted Choice was the one I should go with.

    They paid attention to detail instead of just giving me a quote and not worry whether I went with them or not and never called back. I started eliminating from four down to two and then to the one I ended up going with. The experience was great. I also got some flood insurance from Trusted Choice even though I'm not in a flood area. I've always had the insurance and the company that I was at before is the same, and through Trusted Choice and talking with them, I was able to keep the same rate from previous years instead of getting a 20% hike just because we had a hurricane or a few of them. I would tell my friends to give Trusted Choice a call. I’m the vice president for my office and I told my partner and my manager to make sure to give them a call when it was time for them to shop around. We all need homeowners insurance or flood insurance. I told them to make Trusted Choice one of the companies that they get a bit from and then go from there.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 16, 2018

    We were looking for a homeowners insurance for our home purchase and selected TrustedChoice based on the insurance market. Their reps explained what their insurance is and it was successful.

    Thanks for your vote!
    Verified purchase
    Customer ServiceClaims HandlingCoveragePunctuality & SpeedStaff

    Reviewed April 15, 2018

    We've had issues with consumer stuff here and there, big-ticket items, and the government entities and the attorney generals have been absolutely worthless about everything. It's been many years and I should re-shop things once in a while. I called with a simple question that I can't find in the policy and the existing broker started getting all huffy with me the last few years. I asked my husband what was going on with those people and if they were having issues. The rep emailed my husband and said they were sorry that they didn't keep us as a client. They wished that we had talked to them first, but I said that they get all huffed up just answering simple questions.

    I'm not one of those people that are high maintenance. We had a 45-foot steel sailboat under our dock levering it up. We had some wingnut in the harbor that got hired by Amazon and started shooting up the entire bay. We're the only house that put a bullet through our house. I called about that and I said that I was looking at the policy, and our deductible was way too high and was all on us. I asked a simple question and they told me to refer to my insurance company, Trusted Choice Homeowners Insurance, and that they were the broker and they didn’t know, and they weren’t going to handle any questions. I told them that I wasn’t making a claim, but was asking about the coverage. They would know better than anybody, but they interacted like I interrupted them at 2:00 in the morning and it was not even at lunch time. I don't call businesses at lunch time so it was very courteous.

    I decided to change brokers and Adam of the Klee Company answered my question. They exerted the effort to find the best fit to make sure we were getting what we needed. They chose Trusted Choice with the fact that somebody gets back to me in a timely manner is huge. We have some big assets, so I'm dealing with it the same way and the fact that we have to bump our deductible up to $10,000 because I'm paying $13,000 plus a year and we got $10,000 deductible. We didn't make any claims because it doesn't cover it. Like the sailboat on our dock at 3:00 in the morning and a bullet hole through the thing, it was for us to fix.

    Adam found this deductible credit that was not found by my previous company. He looked into all the aspects and tried to find savings or more coverage for me. And that was really what I was looking for. I don't re-shop it every year but roll it over. But if I have some concerns, I'll ask a quick question before the new enrollment period. He did a really good job. And when I asked a question, he answered it.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed April 14, 2018

    Liberty Mutual had a $500 price increase on my truck. So I wanted to find somebody who would shop everything and not just one company and I found Trusted Choice. They found me a local agent, who I felt comfortable with. The interaction between the agent and I was very professional, no pressure, and there was unbiased information. When I ask a question about opinions about things, they gave their most professional opinion as they could. It was a smooth process. Trusted Choice is the best option to shop for your insurance.

    Thanks for your vote!
    Verified purchase
    Customer ServiceClaims HandlingPriceStaff

    Reviewed April 12, 2018

    I found somebody that I liked through Trusted Choice Homeowners Insurance. I was looking to change since the prices where I was continued to go up. I've never had any claims or anything else, and the price just kept going up and up. I also wanted somebody fairly near the area between where I work and my house. I first narrowed it down there, and then I called them and sent them emails to see how fast they responded. It got me the choices narrowed down to a handful. And then, I started with the person that responded the fastest and had her give me a quote and kind went from there.

    It was fairly easy because it asked me location, gave me a map to look at so I could see exactly where these folks were because I don't want to drive. If I have to go to their office for whatever reason, I didn't want to have to drive too far. The map helped me focus in on nearby people. And then I was looking for an independent agent, so it helped me narrow the focus. Then the company's agent called me right back. I told her what I was looking for and she responded within an hour of some kind of a general quote. I gave more specifics, then she got right back to me. It was all done within 24 hours.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 8, 2018

    I wanted a cheaper insurance and went with an independent agent company because it was quicker and just calling around individually. I searched the internet and Trusted Choice Homeowners Insurance came up. It was a bunch of questions and then that was it. I found myself having to answer the same questions over again with the people, but they got me in touch with others. I’d recommend TrustedChoice. It’s a website where you could get leads on a bunch of people.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2018

    I was searching for homeowners insurance in case I kicked off and Trusted Choice was the first one that sent me a thing. The agent came to the house and said she reviewed several different companies. I went with her recommendation and what was matched was pretty reasonable. She did well.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed April 6, 2018

    My most recent insurance company had raised their rates after I've been with them. So, I got a price from an independent agency over the phone. Speaking with the agent was fine and she did a good job. However, I felt a little rushed because she was ready to get off her shift. We weren't able to get my call finished and had to resume it later on. Still, I wound up going with Progressive which was cheaper and had better coverage than my previous company.

    Thanks for your vote!
    Verified purchase
    Coverage

    Reviewed April 5, 2018

    I bought a new house, and I live on an island that’s by the water, and certain companies don’t insure if you're within a certain distance from the water. I was on the phone looking for insurance to solidify my loan process and secure my deal. I am satisfied with Trusted Choice. Continue to provide great service to Hawaii.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    We are happy to hear about your positive experience!

    Verified purchase
    CoveragePrice

    Reviewed April 4, 2018

    I was tired of Liberty Mutual raising the insurance willy-nilly all the time and for no reason. So, I asked other people and checked around and it was time to make a move or time to look. I thought I would go through and see who were in the independent agency companies and there were a couple in it I'm very familiar with and had a thing about independent agencies. Sometimes, especially depending on who they pick, they don’t have a lot of the advertising cost in it that a Liberty Mutual does.

    Trusted Choice Homeowners Insurance gave me some ideas on who were those independent agents and once I found out who they were, I could do homework and see who they represent. It took a bit longer to do and I started doing Google searches. The experience of navigating thru Trusted Choice's website was okay. It gave me a bit of detail on each page and I saw which were good and saw their contacts and who are working for them. They gave enough information and good variety. I would probably go with the agency that they gave. I know people who are with these agencies that Trusted Choice recommended, people who are insured with them that tell me that I ought to move and that their agency saves them a lot of money.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 3, 2018

    My son just got his license so we wanted to bundle the packages for the insurance together. I called some companies directly and I also tried an independent agent but the cost wasn’t good enough. The Trusted Choice agent gave me the best price and he was also very nice. He was great and I recommended him to somebody else. I will tell my friends to go for it if they ask. In the end, we're all looking to save some money since insurance is getting higher and higher.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed April 2, 2018

    The homeowner's insurance I had was a little too expensive and I wasn’t happy with them. I was looking for another one, and I found a very helpful and nice agent through TrustedChoice. I kept the information but I did not go with the service since it wasn’t going to work for me. And I was looking for more of an investor's policy.

    Thanks for your vote!
    CoverageStaff

    Reviewed March 27, 2018

    FIORENTINO ** INSURANCE AGENT UNION CITY NEW JERSEY - I was referred to this agent for a commercial insurance quote, I went to his office and explained exactly what coverage I needed and he gave me a quote for the specific coverage for my business. He gave me the amount I needed to put down and the monthly payments I was going to have on the specific insurance coverage, but when I received my policy from the insurance underwriter it was not at all what I had paid for. At this point in time I went to Fiorentino's office to explain the error, he stated that it was a mistake and that he would take care of the issue.

    So he then gave me a certificate of insurance stating the insurance coverage that I had paid for and told me to show that to the companies I service until he fixed the issue with the insurance company directly, a week later I went to Fiorentino's office to find out the reason why the insurance still wasn't updated, then he stated that it was out of his hands and he wasn't going to fix the problem and to leave his office if I wasn't satisfied with his service.

    So I called the insurance company and found out that they don't cover what I paid for and Fiorentino should have known that, so I ended up buying a bogus $14,432.00 policy that I can't use. BE AWARE. DO NOT PURCHASE ANYTHING FROM THIS AGENT and if you do, have a professional review the policy and make sure he gives you copies of exactly what you agreed on for coverage and he will ask for cash pay in c.c, check and make sure you get a receipt. Fraudulent. Fraudulent. Fraudulent.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    We are very sorry to hear of your experience. We'd love a chance to make it right. I have forwarded your comments to our support team and made them aware of the situation. You can contact us directly at support@trustedchoice.com. We will do whatever we can to make sure your insurance needs are met.

    Verified purchase

    Reviewed March 23, 2018

    I bought a new mobile home. I called my old insurance company and they gave me this website to try. I started two weeks ago. I just told them that I was looking for somebody and there were a couple of people that called me. I was happy with them. I wanted to get somebody that was in the same town where we have the home in so if something happens, we'd be able to contact them right away. I got what I wanted. I'd recommend Trusted Choice.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 22, 2018

    Our policy was up and we thought the new one went too high in price. I went to TrustedChoice's website and they gave me this person from Stratus company to call and we were very happy with him. I live in a manufactured home in Florida and we needed to have hurricane insurance and he gave us a better deal on the hurricane insurance. It was also easy navigating their website. I was also afraid I was going to get calls from different places because whenever we put in a phone number, a 100 different people call but that didn't happen.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 21, 2018

    I wanted a better rate so I started searching for a homeowner’s insurance. I thought I would get more choices if I went through an independent agent than just going with the big companies where I only get one quote, so I Googled and found one through TrustedChoice. The agent I got was very attentive, answered all the questions I had, and got back to me in a timely manner. Then I ended up buying a homeowner's insurance from Federated National Insurance because of their price.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed March 20, 2018

    I was looking to change my hurricane insurance because the price keeps going up and it's up to $800 a year. A lot of people were responding, but it was basically for homeowner’s and I’m looking for a supplemental hurricane. But I am still using Trusted Choice. I’m just waiting for someone to respond. However still, I would recommend Trusted Choice. I would tell friends to give them a call and see what they can do for them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed March 19, 2018

    Go with Trusted Choice and go with one of their independent agents. We purchased a place in Florida and I needed a Florida agent. I've been with an independent agent base for 33 years. I wanted to have an independent agent and I didn't want someone like State Farm. The agent options Trusted Choice matched me with were fine. I picked one and called.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 18, 2018

    I have used a different agent from an independent insurance agent company, but he’s not anymore in the business, so I had to Google search for another one. I’m looking for a better deal now because every year I see the prices are going up. I want to compare with the other companies too as I'm not happy with my homeowner’s insurance. Trusted Choice Homeowners Insurance has more options and they have multiple companies. I used the website but I was waiting for all the agents. Maybe they will see the information that I put there five or six days ago and they’re going to call me. So far, only one company has called me and I gave that agent my information but I have not even received a quote. Trusted Choice's website was easy to navigate, and in a technical way it’s very nice. But I didn’t get the result that I was expecting.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    We are very sorry to hear of your experience. We'd love a chance to make it right. If you choose to contact us again in the future, you can do so directly at support@trustedchoice.com. We will do whatever we can to make sure your insurance needs are met.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 17, 2018

    My old insurance company was not being responsive to my questions so, I got frustrated. I Googled and TrustedChoice was the first one that came up. They called and their rep was super responsive and friendly on email and phone. The agents from TrustedChoice looked into the options closely.

    Thanks for your vote!
    Verified purchase

    Reviewed March 16, 2018

    I used Trusted Choice's website to shop for home insurance. The website was helpful and I didn't have any problem with it. I was able to go all the way to make the request. I did everything online so I needed to check my email to see if I got any feedback. I requested the broker for an estimate, but I don’t remember getting an answer from that company. Still, I would recommend Trusted Choice.

    Thanks for your vote!
    Verified purchase

    Reviewed March 13, 2018

    It was very easy to use the TrustedChoice tool and I used it on my iPad. I’m about to sign up for insurance myself and I’ve got that taken care of. I happened to be at my father's house last weekend and he got his ventures going on. I asked him how long has he been with his insurance company and he goes, “Oh, years.” I showed him several quotes that he could do better with so now he’s out searching too. We figured out he could save almost $1500. I wanted to go through an independent agent company because they can go anywhere.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 12, 2018

    I wanted to get a homeowner's insurance with sinkhole coverage. And since I like independent agents, I searched online and TrustedChoice came up. I went on their website and I didn't have any difficulties with it and I was also provided with good agent options. And while I got a call from an agent who was very helpful and polite, I didn't end up with their recommendation. I found a better price through The Villages’ office.

    Thanks for your vote!
    Verified purchase

    Reviewed March 11, 2018

    My company was decreasing the sewer backup. I saw TrustedChoice.com on the internet and it was easy to use and navigate through. I’d recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 10, 2018

    Our previous homeowner’s insurance company raised the price. I had used an independent agent before and I was able to compare vendors. I searched the web and Trusted Choice Homeowners Insurance was worth the shot and I tried them. I began the search over the phone and the experience was good. We were able to talk to a number of people and the things worked out. The website was also easy to use and I went to the first four or five agents because there weren’t too many and I was able to find somebody. The variety and the matching of agents worked out well. I would tell my friends that Trusted Choice Homeowners Insurance is good and it can help them out.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 9, 2018

    TrustedChoice was very helpful. They connected me to an agent who could help me find some new quotes on homeowner insurance and I ended up purchasing insurance through that agent. I'd recommend my friends to stop at TrustedChoice first to check on an agent that they can utilize for an insurance quote.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 8, 2018

    TrustedChoice is the insurance company for my car and it's a good company. Melissa was my agent and she was delightful and very helpful. They were very convenient and did everything in a timely manner. So, it was a good experience. I'd recommend TrustedChoice to others

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed March 7, 2018

    I called TrustedChoice to see if they could insure a property in Detroit that my girlfriend owns. They told me there was no one in the world that would insure a rental property in Detroit except one company. It took a couple of days to think about and lost $400. So if she already has insurance, she's better off sticking with that. But the reps were great and honest. The online process was easy. I called to get a quote and I had to type in my email address and name in order to get connected with somebody. They gave me a number, I got connected and I got all my questions answered. But then I got emails from outside sources trying to fix my problem when it was already fixed.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed March 6, 2018

    I called a bunch of phone numbers that I found on the internet for manufactured home insurance and I found TrustedChoice. Their website was easy to use and the agent I spoke to was good. TrustedChoice has a good price and I was happy with the insurance.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 5, 2018

    I mostly looked on the internet to find an independent insurance agent, but TrustedChoice looked like a good company. Using their website was easy and it went smoothly. The agent selection process couldn't have gone better and it was easy to communicate with everybody. I like TrustedChoice. I'd tell friends to go there and check it out. TrustedChoice would help with what they needed and they'd be happy like I was.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed March 3, 2018

    TrustedChoice’s customer service was the most responsive to the inquiry that I had, and I liked that. I communicated with the rep, Donna, mostly through email, and she was more than willing to be of assistance. TrustedChoice provided me with the quote, and they’re the company that I am most likely going with.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed March 1, 2018

    I wanted to see other insurance companies that were out there and TrustedChoice's website took me to the right place. They matched me with an insurance company that said they would be calling me. They did call me back and made a follow-up so my experience was pretty good. But the insurance company couldn’t offer what I was looking for. Still, I'd advise others to use TrustedChoice.com if they are looking for an insurance quote.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Feb. 27, 2018

    The prices at TrustedChoice are cheaper, and their website is easy to navigate and straightforward. They're okay and they've been convenient for me to use.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 21, 2018

    TrustedChoice's website is represented first by companies for free, then I needed to subscribe to see more information about these insurance companies. I learned about a few companies in Texas that I didn't know about before. I saw the names and researched them online myself, and then I called them.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Feb. 19, 2018

    A couple of my friends and I were looking at buying a trailer and were looking to see what the insurance would be on it. But, we couldn't find exactly how much it would cost versus what we were looking for on TrustedChoice's website because maybe we needed to talk to somebody. But overall, it was fine.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 18, 2018

    I develop taken pieces of land and I needed a general liability insurance policy. It was very specific to an industry and a very special type of insurance policy for builders, contractors and people who build buildings. I spent a whole week calling up other companies and I was able to get quotes from five of them. But none of them could offer me what I was looking for or directed me to the right place. Then, I went to Allstate and they didn't have any options for me, but they told me about TrustedChoice saying that they're an independent company that may be able to lead me to where I need to get the policy I wanted. And as soon as I came across TrustedChoice, I immediately found what I was looking for.

    When I went to their website, I typed in what I needed and it gave me a list of the providers that would be able to help me with my policy. It also told me exactly the policy that they offered. So, I didn't have to call and ask them if they had that type of policy. But when I did call them, lo and behold, they did offer that type of policy. So, it was very easy for me to find a representative that could offer me a quote. I got the right quotes, too, from TrustedChoice's website. They were all over the place. Some were very high while some were moderate, and I got a low end quote that worked for me.

    The agent selection process nearly came down to the quotes that they gave me. The agents were great and when I contacted the ones that were provided, they contacted me back. In the end, the one I selected was 100% accurate for the information that I provided. But I didn't see if there was a rating per se of the companies. Other than that, I liked TrustedChoice.com because it gave me a lot of options. Everyone was responsive and responded back unlike some of the other companies that I would contact that would never return my call. I had a great experience with them and I got exactly what I needed. I would highly recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Feb. 17, 2018

    I was referred to several insurance companies and they all called me back quickly and walked me through the process. I had plenty of selections and it worked out great as I found one that was right for me. I would recommend Trusted Choice.

    Thanks for your vote!
    Verified purchase
    CoveragePriceStaff

    Reviewed Feb. 16, 2018

    We are buying a second home in Florida and I went to my insurance agent to look at the different policies and he brought TrustedChoice to my attention. So, I filled out the whole sheet on their website, the information for the quote, and the contacted me. However, one pulled out. There were two more who were representing the same company and the way to lower the price was to offer less coverage on the house which wasn’t what I was looking for because I don’t want to devalue our home to pay our insurance with income. I want to make sure it’s fairly covered. And the third offered me insurance from a different company but I don’t like to deal with an insurance company that only represents one company. I like an agency that is a broker, but it turned out, she was part of a broker.

    I can’t remember which one it was that said, “Well, we can lower the value of the home and here’s what it is.” It’s a good thing to compare because some payment that you make upfront was $2,000. I wanted an insurance comparable to the insurance on our home here in Texas and that’s one where I’m not fooled. Don’t offer me less value of my home and don’t offer me that higher rate to lower the cost of the policy, and I did find one that had the deductible and the value of the home that had to be replaced that made sense. But, I made sure to keep the information as far as TrustedChoice. If down the road I need to look for insurance, I would use them. But, even though I didn’t make use of that, I think it’s valuable. It's great and I’d recommend them. TrustedChoice is the way to go if you’re looking for an insurance broker.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & Speed

    Reviewed Feb. 13, 2018

    Their website was pretty good and I had different people call and give me different quotes. Using TrustedChoice saves a lot of time. They were quick and considerate, and they made sure that we were in touch with other companies to get different quotes.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 11, 2018

    TrustedChoice seemed good compared to the previous insurance agent company I've used. Navigating through their website is easy. The agent selection process was fine and I didn't have any difficulty.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 10, 2018

    TrustedChoice was very helpful and gave me some information I was looking for. Their website was great. I just put in my information and it popped up with several different choices, so it was real simple and effective. It didn't take a lot of maneuvering. I used a couple of agents and they gave me quotes based on what the criteria that I explained to them. All in all, TrustedChoice is a good option.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 7, 2018

    I had MetLife and a friend of mine who worked for an independent agency called Bigeye has told me to do a search on Bing and it ended up going to the TrustedChoice site. Finding info on the site seemed easy enough. There were a lot of choices, which was good, and I was able to choose how I wanted to be contacted. I put in my email and got their "I thank you..." message. But sadly, I was disappointed that it didn’t get give me any calls or emails back even though there were a lot of choices. I was at that point a little dissatisfied so I didn’t go back, follow up, or do more. TrustedChoice needs to increase their name recognition so that people would realize that their website is driving us to all the independent agents. That’s the only way to spread word of mouth, because even if I would have gone to one of the agents or I would have told a friend to contact some agency, then that agency would have told them to go through TrustedChoice.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    We are very sorry to hear of your experience. We'd love a chance to make it right. If you ever have any issues going forward you can contact us directly at support@trustedchoice.com. We will do whatever we can to make sure your insurance needs are met.

    Verified purchase

    Reviewed Feb. 6, 2018

    I used TrustedChoice months ago and I got quotes from a lot of people. And I ended up going with one of the realtor that they gave me.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Feb. 4, 2018

    The TrustedChoice.com website was straightforward. I selected through a range of people to get the quote from. And it seemed like TrustedChoice.com helped. Competent people were doing what they're doing and they had a good price.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 5, 2018

    I was referred to TrustedChoice.com which is a good company. It was pretty easy navigating through their website.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 4, 2018

    We moved out of state so we switched from our previous company over to TrustedChoice and they were excellent. I felt like calling somebody might be faster than trying to search through everything to find what I wanted. So, I was talking to a representative who quickly gave me several phone numbers that I could call and I ended up picking from one of those for our agent. It was great.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 2, 2018

    TrustedChoice is easy to navigate, and they have a lot of options. If you're in the market for insurance, I would recommend it for sure.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 27, 2017

    I was very happy with the results of TrustedChoice's agent selection process. It was very timely and didn't take too long. I only started to use them in November and it was my first time using them but I would already tell my friends to use TrustedChoice. However, when I looked at their website, I didn’t use it to find anybody. I simply called the 800 number and the rep I talked to was very helpful. She hooked me up with an insurance broker who was able to arrange insurance for me.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 22, 2017

    I was helping my son find a dental plan and TrustedChoice was one of the choices that came up. They had a number of different companies and offered everything we thought we needed. They had a special going on for a lot of deliveries and we took advantage of that to save us something. I called and talked to the reps and then, my son came over. We went back online and I showed him and then I called and talked to them and he answered questions and signed up.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 20, 2017

    I was thinking that our insurance was getting expensive and had gone up a little bit so I checked with about five different companies to get some different bids and get an idea. We actually get excellent service from our insurance company. Only I thought we could save some money but as it turned out they were still a little better than other companies.

    TrustedChoice.com is an insurance broker so they actually work with dozens of different companies to find the right policy. Usually they talk to you over the phone and kind of help you find what you’re looking for or they’ll communicate via email. The interesting thing about that is it can make a very big difference on the company itself. Another part of the puzzle that a lot of people don’t know about is that many big-name brand insurance companies that you would recognize like Farmers, and Nationwide and a few others actually have a second brand or in other words a different name. And they sell through brokers and we ended up with the broker that we called and got us a much better rate than we did directly to the insurance company years prior to that. They actually gave us a much better price through the subsidiary of the same company that we were already with back then. We found out that the company we’ve been with is extremely competitive in today’s market.

    However, when I go to TrustedChoice's website I’m looking for answers and they can’t really give answers because they depend on the people they represent to provide those. In other words they want me to talk to the people that they represent to make an informed choice and I understand that but it wasn’t the information I was looking for.

    I was hoping for some kind of a price guideline and a little bit more detail than the website provided but that would be my only negative in-put on it. But other than that I don’t remember anything being bad about the website. Other than the fact that, of course, I had to put in all the information without knowing who I was really giving the information to. In this age of stolen identities and everything else I don’t like to do that too much. But although there were things missing I wouldn’t hesitate to recommend TrustedChoice either.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 18, 2017

    TrustedChoice called me and got the information. They will be looking for an insurance company for me and they were supposed to check it all up but no one ever called me back. They never followed through. And I don’t like spending that much time on the phone with somebody and they cannot even say that they couldn’t find anything. I’m very dissatisfied.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    We are very sorry to hear of your experience. We'd love a chance to make it right. I have forwarded your comments to our support team and made them aware of the situation. You can contact us directly at support@trustedchoice.com. We will do whatever we can to make sure your insurance needs are met.

    Verified purchase
    CoveragePunctuality & Speed

    Reviewed Dec. 15, 2017

    TrustedChoice's website is good. They gave me some quick and good references and the companies were reputable. However, I was in a precarious situation that impacted the majority of insurance carriers and I can't get covered by those individuals.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 14, 2017

    I thought TrustedChoice was an independent insurance company but they’re more like an insurance broker. That’s the first time I'd use somebody like that. Their website was decent; I’ve used better ones but theirs was a little better than average. I had a short conversation with their rep and she was very friendly and professional. Right now, we’re still on the process of reaching out to see who would provide the coverage we needed so that when we are ready for the insurance, I have the agents. I got two agents from TrustedChoice and they are to give me a third one. So if anyone's looking for something a little unique, TrustedChoice can find some of those additional resources.

    Thanks for your vote!
    Verified purchase
    Claims HandlingStaff

    Reviewed Dec. 11, 2017

    I was trying to find a broker and it seemed like I was getting the wrong kind of people. I called the South Carolina Department of Insurance, and they recommended some insurance companies that weren't able to help me 'cause I was in a high-risk category for insurance and I have had so many claims within so many years. I went to TrustedChoice's website to get a phone number and it was fairly simple to navigate. They had a list of agents based on my zip code and they recommended some insurance companies. They were the resource for me to get to those independent contractors and I eventually got to the right one. Even though I still have to do the legwork and the calling because I have the personal information for the insurance companies to find out, they pointed me in the right direction. They were good enough for me to recommend it if I knew somebody that is in the situation I am in.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 8, 2017

    I have used another independent insurance company and I don’t find TrustedChoice to be much different than others. I was trying to ascertain what was out there beyond the bigger name companies and to see what options I had. I was looking through the internet and an umbrella of other companies came up. Dealing with an insurance company per se is difficult and TrustedChoice didn’t strike me as particularly positive. I don’t think they are transparent and they don’t typically use layman’s terms. My experience with TrustedChoice would not encourage me to tell other people to use them.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    We are very sorry to hear of your experience. We'd love a chance to make it right. We are restructuring our site to make it more user friendly and understandable to consumers. If you choose to contact us again in the future, you can do so directly at support@trustedchoice.com. We will do whatever we can to make sure your insurance needs are met.

    Verified purchase

    Reviewed Dec. 7, 2017

    The service from TrustedChoice was better compared to the previous company we had. I looked for an alternative other than an independent agent, and also somebody close. And so far, TrustedChoice worked out. We’re still working on it today, and I'm very satisfied.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2017

    I came about TrustedChoice through friends and recommendations, so I feel good about the way I did before reaching out to them myself. It was easy navigating through their site. They gave me a list of people that were brokers and so I selected one nearby and went through the process with them. They looked for insurance which I already had. I was seeing if I could save money, and the conclusion that we both came to was that the insurance provider that they never even mentioned in the search process, and who I already carry, is cheaper. So, it was not a fit for me that time but it made me feel good and I was already with a good company that gave me good insurance.

    The only thing that anybody would be concerned with is privacy, sharing of information with a lot of different places and signing up for junk mail. TrustedChoice asked me if I'd like my information to be shared with a bunch of agents to which I selected "no". I didn't want five agents calling me and telling me they want my business. I received a couple of calls and a few emails but it has not been intense.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 5, 2017

    I got the local contact numbers of insurance companies from TrustedChoice.com and I contacted those companies. But I have questions with the phone numbers provided by TrustedChoice because I used these two times and they never worked for me. So, I searched the names on Google to get some other phone numbers, then I contacted the companies that are affiliated with TrustedChoice and I got better discounts than other name brand insurance companies, so I went with TrustedChoice. Website navigation at the site wasn't easy and I wound up speaking with the reps on the phone. But the reps were good and professional and my overall experience with TrustedChoice was very good.

    Thanks for your vote!
    Verified purchase
    Coverage

    Reviewed Dec. 4, 2017

    It was extremely difficult to find insurance for my residence and I went through so many websites. The way I found all of my stuff was basically doing Google searches, forum searches and contacting other people. TrustedChoice helps but it couldn’t help me - it was assistive but I couldn’t use it because of the unique feature of my house. Everything can be very easily navigated and easy to assist me in what I was looking for but it just couldn’t find me what I needed.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 3, 2017

    TrustedChoice seemed so legitimate and didn’t strike me as being sketchy that I never gave it a second thought. They gave me choices and I made the choice.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 1, 2017

    I was looking for a casualty company so I called TrustedChoice's number and the person I talked to gave me a contact. And then through that contact, I called a few other people that could possibly help. Saint Martin got wrecked by the hurricane and nobody really wants to go in. It was a good experience to have a central intelligence within the insurance industry that could navigate us to companies that could provide service on what we’re looking for. It’s a good service.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 27, 2017

    I was looking for wind insurance and TrustedChoice gave me four wind pool providers on the Mississippi Gulf Coast area. I called each one of them and got quotes and the information I needed. That was easy and the website was very helpful.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Nov. 26, 2017

    I knew about TrustedChoice, and I felt like it was a good place for my girlfriend to call because they had several companies that they represented. I was trying to get them find a car insurance and homeowners' insurance for my girlfriend. They said she was paying a very high-priced one with another insurance company and they told her to stick with it for a year and then call them back. And because she let her insurance lapse for one month, they said they couldn't write insurance on her, which was disappointing. The representative on the phone was very cordial and she checked my girlfriend's record but they could not help her at all. They seem very restricted, which is crazy. They were polite and they seem like they wish they could help us but they couldn't.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    We are very sorry to hear of your experience. We'd love a chance to make it right. If you choose to contact us again in the future, you can do so directly at support@trustedchoice.com. We will do whatever we can to make sure your insurance needs are met.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 23, 2017

    I was dissatisfied with TrustedChoice because they never did anything for me. They told me that they gave my name out to about three companies but I never got a callback from any of them. The lady that I talked to helped me. I was looking for homeowner's insurance and was having a problem with the wiring in our home. She told me what I needed to do and more or less what it was going to cost because she had another client that went through the same thing. And as it turned out, the insurance company that we have accepts the AlumiConn, which is what we need to go with. I've been with People's Choice for 15-20 years and I'm going to stay with them.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    We are very sorry to hear of your experience. We'd love a chance to make it right. If you choose to contact us again in the future, you can do so directly at support@trustedchoice.com. We will do whatever we can to make sure your insurance needs are met.

    Verified purchase

    Reviewed Nov. 18, 2017

    TrustedChoice's website was easy to navigate and it was my first time using an insurance brokerage online. However, I didn't end up doing anything with them. I was looking for rental insurance for flood, but I found out that I had to stay with the insurance that I had. It would have been a better fit though.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 15, 2017

    I thought I could shop around for some homeowner's insurance that would either be in the same range as my provider but perhaps offered a little bit more or would actually be lower. I went with TrustedChoice thinking that they would have an extensive database of insurance providers and could weed out the ones that couldn’t help and find one or two that could. But they weren’t able to assist me and I'm very disappointed. If they listened very carefully to the circumstances, they would not have wasted their time or mine. They could have said there was nothing they could do for me and I would have respected that a lot more.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    I'm so sorry you were not satisfied with the insurance agency results in Orangeburg, SC. I had one of our customer service reps reach out to you to see if we can figure out how to better assist you.

    Verified purchase
    Coverage

    Reviewed Nov. 14, 2017

    I was searching homeowner’s insurance and TrustedChoice was one of the sites that popped up. I tried their website, told them what I was looking for, grabbed the quote and they put me in contact with three other agencies but they weren’t able to provide. My situation for living is kind of unique, and nobody can provide insurance unless I go to the state. But my experience with TrustedChoice was convenient and I would tell my friends to try it.

    Thanks for your vote!
    Verified purchase
    Coverage

    Reviewed Nov. 13, 2017

    The navigation on TrustedChoice was very easy and I had a very good experience. I was very grateful that information was available to me. I felt it was better to know ahead of time which insurance companies could help me because typically when I would do a search, I would get bogged down with hundreds of offers, not even knowing if they were local or if they could cover my property. TrustedChoice really narrowed it down for me and it gave me the limited number of companies that could help me, and I found a new company. I would definitely recommend that others do a search on TrustedChoice.com because it really cuts out all the guesswork. Their name, TrustedChoice, says it all and they live up to that from my experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 11, 2017

    I was looking for insurance in Boston, Massachusetts for one of my houses in Salem. I went online and TrustedChoice just popped up. I put in some information and then, some people called me. The website was fine, but I ended up going elsewhere. The reps weren't too knowledgeable about their products. One person said they're going to call me back but never called me back. One lady gave me a quote and that was it. I ended up just calling another company in the general area.

    Thanks for your vote!
    Verified purchase
    CoverageStaff

    Reviewed Nov. 10, 2017

    I was trying to find an insurance company and somebody recommended TrustedChoice to me. Navigating through their website was fine. However, they didn't want to take me because of lapse of insurance and they explained what was going on. I spoke to an agent and I was given some referrals for some other insurance companies that were helpful. They did very well in getting back with me and it has been an informative experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 10, 2017

    I had an excellent experience with TrustedChoice. We've been with Allstate for many years but their rates went up and the representation went down so we decided to give them up. We went with an independent agent who doesn’t have the overhead that Allstate has. I looked up an agent close by and called up Sylvia from TrustedChoice. She was never pushy and I gave her all the info she needed. She called back a couple of days later and gave us a quote. She waited for a month but we still haven't made our decision and she asked to set a date to call back. But I called back and made an appointment to go over and see her. We met up, we liked her and signed up.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 9, 2017

    I picked an insurance through TrustedChoice. It was a good experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverage

    Reviewed Nov. 8, 2017

    When I lived in Florida, I had my own insurance that got renewed automatically. Then I moved to South Carolina when I got a home up here and took over the vacation house. I was renting a home from a family member and I was trying to find renter's insurance for it. Whatever Google brought up is what I used and I went with TrustedChoice.com. I never got answers from their website or who they sent my information out to, so I ended up having to go to the phonebook and find people manually. The people that the website recommended wouldn't insure me because I've never had renter's insurance before and I was a new customer here in South Carolina. I had to find some mom-and-pop shop out of the phonebook who would be able to help me.

    To a friend who would ask about TrustedChoice.com, I would say good luck because if you find someone on there that will help you, great. If not, keep going for something. I'm trying to be nice and I only had one experience with them, and that one time they answered the right questions and they were fine. It's just I couldn’t get any help from them.

    Thanks for your vote!
    Verified purchase
    CoverageStaff

    Reviewed Nov. 8, 2017

    The current insurance that I use for my car insurance recommended TrustedChoice. My renters insurance with TrustedChoice was the one I was looking for and it covers everything that I needed. Their reps were very helpful, understanding, and knowledgeable. So I had an excellent experience.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 7, 2017

    I did a google search and I went to the floodinsurance.gov website and from there, I ended up with TrustedChoice.com. Navigating through the website was easy. The agent selection process was fine. The agent selected was accurate to the information that I provided. I would recommend them to a friend.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 6, 2017

    We were looking for an insurance for a new home and found TrustedChoice.com. Their website was straightforward and somebody ended up calling me. They also did a couple of estimates for me, but it wasn’t a better deal. But TrustedChoice.com was easy to use and it was what I was looking for.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Nov. 5, 2017

    TrustedChoice is my brokerage company and they set me up with GEICO as my current insurance. I had USAA previously and had been with them for 17 years but they cancelled on me when I missed the date to pay my insurance when my mother passed away. I had to put out $1100 up in advance in order to get my good standing back. USAA cancelled both my house and car insurance. I was trying to get my house insured but because I was cancelled, I couldn't get anybody to insure me including GEICO. However, I went ahead and got car insurance.

    My girlfriend and her husband have GEICO and they recommended it to me. I signed up with them since they were reasonable and would rather have them than not having insurance at all. I pursued calling GEICO until they called me back, and then I went ahead and got insurance. The people I talked to on the phone were nice. I worked with a guy and a girl. The guy explained to me a couple of times and I told him that I'm still lost, and young people nowadays don't have patience and get frustrated. Same goes with the girl I worked with, they made me feel like a military cattle. I liked using USAA since I normally got older people and established people in the company. But overall, my experience with TrustedChoice was okay.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 4, 2017

    The TrustedChoice ad I saw on TV said that you can get online, get different agents then do a comparison of what you are paying and what you're getting for an insurance. I did that and didn't have any trouble navigating on the TrustedChoice website, but I didn't have a really great experience with the agents. One lady responded very quickly but when she got back to me, she couldn’t help me out in any way. She looked at all my policies but couldn’t give me anything better than what I had with my current insurance, Farm Bureau. Everything was more expensive on my insurance with her. The other fella I spoke with who was over on M-44 over here in Rockford, we brought our papers over to him so he could use a comparison, but he never got back to us. I suspected that he couldn’t offer anything better than what I had, so he didn’t bother to call me.

    I was a little disappointed as I had the idea that maybe the agents were more competitive than what I have. In the end, I'm staying with the company that I've been with. I don’t like to waste my time but I could see where the agents are at. If you call them, they're not going to be able to really get into details about what they can do for you or what they cannot do for you until they see the policies that you have.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    I'm sorry you were disappointed that our agents could not give you a better rate than what you have right now. Every person and every policy is different, sometimes it is best to stick with what you have currently. Thanks for giving us a shot we appreciate it!

    Verified purchase
    Staff

    Reviewed Nov. 3, 2017

    I was looking for a home insurance and it was my first time to have one. I went to Trusted Choice's website and navigating through it was easy. However, it took a little more than I was expecting to get a callback and while waiting, I looked for other options. The next day, I got a callback from Trusted Choice. My shopping around ended up in me getting a better deal on insurance. I had a great service and I really appreciate that.

    Thanks for your vote!
    Verified purchase
    CoverageStaff

    Reviewed Nov. 2, 2017

    I was looking for insurance and the companies that came up said that they did mobile home. When I hit it, the search engine came up with TrustedChoice. After I got the names, I Googled each agency to see where they were and what they did, but they weren't open when I contacted them. So I left messages and then I got confirmation. They were very helpful and some of the people I spoke to were very nice. They tried to help me out but it didn't work out. They don't specialize if you are looking for specialty insurance. I was suggested to go to high-risk insurance because of mobile homes. So, I wound up getting insurance through an agency who specializes in mobile homes.

    When I ask for a particular type of insurance, the search engine picks up "home" and disregard "mobile". But the advertisement said that they did cover it, but all the agencies they sent me to did not. But these agencies they recommended were all reputable and every person who worked there tried to help me out and gave me recommendations to go other places. Also, the operator from TrustedChoice that I spoke to bent over backward to try to find things for me and was looking all over. So, I would highly recommend the service, just not the search engine when it came to finding what I needed to find.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 1, 2017

    I had been a customer of Progressive for 10 years. However, I was getting really high quotes on house insurance so I thought of using TrustedChoice, whose info I got from a lady agent at MetLife. She was awesome, and I was shocked that she referred me to someone else. She asked me to try AllState, which was $6,800. I paid $10,000 for the year at Progressive. The Allstate lady has also been great. And although my policy is new, everything so far is good. I would recommend TrustedChoice to a friend.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 31, 2017

    I was looking for an insurance company that wouldn't try to charge me a whole lot of money, one that was going to be fair, and I went with the name Trusted. A lady from TrustedChoice called me back and gave me some information. She’s supposed to call me again but I never got a return call.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 30, 2017

    I recently purchased insurance with State Fund through TrustedChoice.com. The price was good and they were really nice. They called me back and it was easy to contact them too. They're the best and everything was great.

    Thanks for your vote!
    Verified purchase
    CoveragePunctuality & SpeedStaff

    Reviewed Oct. 29, 2017

    I used CareFirst before, that was at the third shop across the street from our building so it was convenient for me. Then, my boyfriend found the information about TrustedChoice online and he told me to call a number, which happened to be Mark's. Mark was the one that helped me with my home insurance and he was great. I had it a month ago. I needed the coverage within less than 24 hours when I forgot to renew my policy and he took care of it. The turnaround time was a big deal. It was amazing and I was really grateful for his work. He was very fast and he answered all my questions. TrustedChoice is really awesome. I don’t have any complaints.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 28, 2017

    I was searching online, clicking as quickly as possible and typing, trying to look for a solution for insurance, looking up names. I probably researched over 20 that day. TrustedChoice's platform was different. You could see a lot more information -- and straightforward information were given.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 27, 2017

    My mom referred me to TrustedChoice when I moved from the old place I was renting. I got a homeowner's insurance from Valentine Insurance Agency through Progressive. The agent Raph was as nice as he could be and he transferred the homes. Right now, we've been busy unpacking and painting. We're also trying to see what we all need to fix. The insurance man said the backstairs need to be fixed and so we did it. It's just that, with all the rains, it's not yet done. We've got the boards around instead. Then we ran into a gas leak so I had the gas company come out. They said the stove is not good.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 26, 2017

    I went through TrustedChoice's website and I spoke to certain people. They were fine and very helpful, however, they should hire more people. Right now, if you need to speak to someone on the phone right away, you get an answering service. It's a pain in the neck.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 25, 2017

    I was moving to a new area and didn’t know where the insurance agents were, so I used TrustedChoice to find them. Navigating through their website was pretty easy and the process wasn't very long. I put in the ZIP code and the products I was shopping for like I wanted homeowners' insurance and up came a list of a couple of insurance agents and I gave them a call. The process worked fine for me.

    I'm a customer and I'm also an agent of TrustedChoice. If you're looking for State Farm or Allstate, you should call them. But if you're looking for everyone else, then try TrustedChoice. State Farm and Allstate are captive insurance companies while TrustedChoice is a way to find independent agents as they have many companies to choose from. It's a form of competition.

    But if you actually use TrustedChoice and pay them a monthly fee to list your agency, you should know that they never answer the phone which would be nice if they did. Once you're in it, you get some leads which is nice, but you can never contact them again. I had an insurance agency for 20 years and I used TrustedChoice and advertised with them. When I sold the agency, I could never get ahold of anybody to cancel my account. I ended up just taking them off my credit card and refusing the charges. They still never called me. On the whole though TrustedChoice is fine and it's a useful service.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Oct. 24, 2017

    My experience with TrustedChoice wasn't the greatest. However, I think I found the guy. I really didn't have much in the way of anybody and only one guy replied to my inquiry. That to me is fine though. The website is was easy enough to use. I was looking for an independent insurance agent and I put all the information in there. However, I was surprised I didn't get more calls or inquiries. I may go on with TrustedChoice and try again and see what happens. I'm trying to get a few bids on my stuff and would like to get some more proposals or ideas. All in all, a below average experience.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    I'm so sorry you did not have the experience you were hoping for! I gave your contact information to our customer service department. They will reach out to you in hopes of helping you find the insurance that you are looking for.

    Verified purchase
    Staff

    Reviewed Oct. 20, 2017

    I’ve been an Allstate customer for 25 years. I hit a tree stump and they doubled my rate. So, I thought I’d look somewhere else. Then I came across TrustedChoice.com. I’ve been very happy with the agent I’ve selected and I don’t have any complaints. It works for me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 19, 2017

    Navigating through the TrustedChoice website was fine and I'm a computer illiterate. The agent selection process was fine as well. We went with the first number and started calling. We talked to the agent's secretary first and then made an appointment with him. He was in Evansville and my husband liked his voice. His attitude was fine and we liked him. We found the right agent in Evansville where we needed to, through TrustedChoice, and we were pleased with him.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 17, 2017

    We had a life insurance policy and when we went to TrustedChoice.com, they gave us information on the product.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Oct. 16, 2017

    I shopped around for independent insurance companies and TrustedChoice was on the internet, which was the reason I went them. However, I ended up getting traditional ones call me like Farm Bureau. One of them even seemed like it was a robocall and it was the same person every time so I just hang up. I used to be in the insurance business and I know that there are a ton of insurance companies out there other than the main ones, so I was disappointed with that.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 9, 2017

    My experience with TrustedChoice did not pan out and the people that they put me in touch with never got back to me. It was a waste of time.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    I'm so sorry you had such a bad experience! Our agent finder tool is constantly learning what agents are the best picks for consumers. Thank you for alerting us to that glitch in the Pueblo area. I sent this to our product team to review those results so it does not happen in the future. In the meantime, if you are still in need of an agent, message me at support@trustedchoice.com and I will get you over to someone right away.

    No response received
    Verified purchase
    CoveragePriceStaff

    Reviewed Oct. 7, 2017

    I wasn’t quite happy with my previous insurance company. They didn’t offer some of the insurance I wanted and their insurance was a lot more expensive than that of other insurance providers. I thought I could get something better, price-wise, and I ran across a website that compared insurance rates. It showed two insurance companies in my area and recommended TrustedChoice. I tried TrustedChoice out to see what they could do for me and they did a good job. They did as good as they could and I would recommend them. They were very helpful and saved me money. There can’t be better insurance for less money.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 6, 2017

    TrustedChoice was pretty much like any other insurance agent. The staff and agent were friendly. It was a pleasant experience and I would recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 4, 2017

    I gave the rep of Trusted Choice my old policies for house and auto, showed him what these were costing me, and I asked him if Trusted Choice could match the coverage and what the price would be. It was better with Trusted Choice. Their rep's quoted price was $500 less than what I would have to pay if I were to stay with my previous insurer. The insurer I left only had one or two options while Trusted Choice had seven or eight, so I got a better price that way. Most of my communication with Trusted Choice was through email but there was a phone call too. They were very professional and saved me quite a bit of money, so I was happy with that.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 29, 2017

    I had a different company before switching to TrustedChoice.com. We did a random search online and switched because we got better rates from them. Navigating through their website went well. So far, they’ve done well for us.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    Working with a Trusted Choice agent ensures you will get the best rates available. I'm happy to hear our agents were able to help! Thanks for your comments.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 28, 2017

    TrustedChoice.com gave me multiple options other than the ones that I got locally. I used the information that I got and one of the insurance that they recommended is the one I'm signed up with right now. I find their website simple, user-friendly and very responsive to what I was asking for. The agent selection process was good and simple as well. I reached out to at least three of them and two people called back right away and the other one was late when I've already made my decision. I would tell others to try TrustedChoice.com. It helped me and I got a good referral.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 27, 2017

    We’ve had TrustedChoice since May but I used a different company before and they were more expensive. We were shopping around for a better price and since we couldn’t find it, we've decided to stick with where we're at right now.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    Thanks for working with a Trusted Choice agent! We have a lot of other agents listed on TrustedChoice.com - they all work with many different insurance companies so maybe you could try another agent in Arizona to try and get the pricing that you want? E-mail me at support@trustedchoice.com if you have any issues or questions.

    Verified purchase
    Customer Service

    Reviewed Sept. 26, 2017

    I got homeowners insurance with Occidental under TrustedChoice, and I’ve had it for a long time. I filed a claim over the phone before for storm damage. Customer service was knowledgeable, and they went over my options and answered my questions. I got most of my things replaced but they keep raising the premiums up.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    Sorry to hear about your premiums! However, I'm glad you at least you got all your stuff replaced. That's what insurance is here for. If you are unhappy with your rates I suggest you get back on TrustedChoice.com and find another agent in the LA area - maybe they can find a carrier with better pricing. If you need any help contact me at support@trustedchoice.com - we are here to serve!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 25, 2017

    I was looking for hurricane insurance in Hawaii and TrustedChoice was one of the first ones that came up on Google search. I went through some of the names of the people would call back on their website, but the agent I selected gave me insurance that was sky-high and I ended up dropping them.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 24, 2017

    I was looking for homeowner's insurance and TrustedChoice.com was the website that appeared. I got a few insurance companies that coordinated with me on what needed to be done. I don’t have complaints about the agent selection process and I would tell my friends to hop on it if they were looking for the same stuff that I was. I was satisfied and it didn't stick out to me to be anything special but I didn't see anything to be bad either so, it's alright.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    Thanks for the review! I'm glad you were able to connect with some insurance companies through our website.

    Verified purchase
    Staff

    Reviewed Sept. 23, 2017

    I really like my policy with TrustedChoice. It's a pretty awesome insurance company. The agent touched base on the products in my homeowners' insurance. The people at TrustedChoice were professional and helpful. I even have a little house I'm fixing up as a rental and they wanted me to get a policy written on it. They just went above and beyond, just giving the options.

    There's a couple of things I need to do and hopefully this week, they'll be fixed. I'm just going to send them pictures and that's all they need. They've already been out and been up on the roof and crawled around. They've been all over and they had also given suggestions like out back there are three steps and I need to put up a handrail for the insurance company. That way my house is safe.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 20, 2017

    Signing up online was really easy and TrustedChoice's people were very polite. The sales reps were very nice and answered all my questions. It has been a good experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    We have homeowners insurance through State Farm. I went to TrustedChoice.com and gave my address, then they gave me some insurance companies to contact that would be able to help me. There were two or three local brick and mortar companies that I was able to call. They all returned my call and I had a level of interaction with them. I ended up not using any of their services and decided to use State Farm again and renewed our policy with them. The agent selection process at Trusted Choice was fine and it worked. They just required me to make the phone calls and get in touch with the people to give me the necessary information rather than going to their website. But I was able to make progress in a situation that I needed to handle.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    I'm happy to hear that TrustedChoice.com was able to help you make progress on getting more insurance quotes. Thanks for your comments!

    Verified purchase
    Customer Service

    Reviewed Sept. 13, 2017

    After I input my information, I thought I was going to receive direct quotes specifically, but then it gave me a link. When I clicked on the link, I didn't see any recommendations. What it did was it took me to another site where I was inputting more information of the exact same thing I had already answered with TrustedChoice. But I really wasn't interested in doing that again. There's just too many steps and I'm not exactly sure. They collect that information, but then I'd still have to go back again and do the same thing. It just wasn't very clear. Initially, it seemed like a good idea, but once I received the email it was pretty frustrating. So I wouldn't recommend it. Instead, I would tell my friends to go to a specific insurance company.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    I’m so sorry you had such a horrible user experience! That does sound very frustrating. The user path you took does not sound typical as you should never be passed over to a separate website. I sent your feedback onto our user experience department to see if they can locate that user path you took so that does not happen to others in the future. In the meantime, if you message me at support@trustedchoice.com I will get you right over to an independent agent in Tampa, FL who can give you a quote if you wanted to give it another shot.

    No response received
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    Before using TrustedChoice, I used a different insurance provider in Colorado. But I didn't like them at all. That's why I didn't use them again. So I got in touch with TrustedChoice. But when I sent an email to their people, I never get a response. Somebody actually called me a month later and I got a name out of there, a couple of places that I called. So when I put my information in, looked like there were several people who were going to call me but nobody did. I ended up finding somebody, but I didn't think that TrustedChoice was a great system. But I'd probably recommend them and use them again to find some place 'cause they use Consumer Reports. I didn't feel like there was follow through from the people who are linked to them. I found some information but I still had to go out and seek the people out and work a little harder. But at least it gets you in the right direction even though I didn't feel like there was follow up.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    Wow! No response from our agents?!?! I'm so sorry to hear that. That should not happen. We have gotten this feedback before in certain spots around the US and we are implementing a fix to make sure that we don't pass non-responsive agents to our customers. I am very happy to hear that eventually you did get hooked up with an agent. If you ever have any issues going forward you can contact us directly at support@trustedchoice.com. We will do whatever we can to make sure your insurance needs are met.

    Verified purchase
    Customer ServicePrice

    Reviewed Sept. 7, 2017

    It's been a while since I used TrustedChoice. I looked into car and home insurances. I searched for top insurance brokers in Nashville and Zander ended up coming up in the end of results. And my former supervisor actually works over at the Nashville Zander. So I talked with him and I start with them. Once I called, they looked at a lot of different insurance companies that did the same thing with another broker. So they ended up giving me a previous price and I went with that when we have got all the details.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    I'm happy to hear you had a great experience! It really is great peace of mind to know your agent is looking at many different insurance companies - instead of just one. That's what we are here for!

    Verified purchase
    Coverage

    Reviewed Sept. 6, 2017

    I'm new to TrustedChoice. I've used it because I found out that it is the more secure company, especially the technology or fashion for my behalf. It is the best company for someone that is a sole proprietor. I was referred by another service company that I've talked to. From being on the website, I've learned that TrustedChoice has the coverage that I need. I want to get a permanent life insurance for myself, get myself started with an application, find out my cash value and the types of premium I would be paying monthly.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    You're right - as a sole proprietor an independent agent really is the best way to go - they just have more options than a one-company insurance agent. E-mail me at support@trustedchoice.com and we will be more than happy to get you going on that life insurance policy.

    Verified purchase

    Reviewed Sept. 1, 2017

    I talked to a person who have used TrustedChoice and that's how I got to go with them. When I asked a question about insurance, they gave me the information I wanted.

    Thanks for your vote!
    TrustedChoice.com Homeowners Insurance
    Response from TrustedChoice.com Homeowners Insurance

    I'm so happy to hear you had a great experience! Our agents love to answer insurance questions.

    Loading more reviews...

    TrustedChoice.com Homeowners Insurance Company Information

    Company Name:
    TrustedChoice.com
    Address:
    100 N 6th street Suite 302A
    City:
    Minneapolis
    State/Province:
    MN
    Postal Code:
    55403
    Country:
    United States
    Website:
    www.trustedchoice.com