State Farm Life Insurance Reviews

Do NOT use their Life Insurance. I have been completely blind sided after my mother’s recent death. Her father was a State Farm agent. He took 2 life insurance policies out for her when she was 15 yrs old. Now, I learn, after 55 yrs of faithful payments, the value is a total of $24,000….just a few thousand more than what was paid in. So they truly leached off of us all this time. I am both horrified and devastated on top of the recent loss.

I requested a check for the dividend amount from my husband's life insurance policy on November 24, 2025. I was going to use this money as a Christmas gift. I advised my agent that theft of mail was a problem in our area. Sure enough, the check never arrived. Rather than send the next check via FedEx or UPS, they agreed to send it to their agent's office because I was unable to SCAN the required form. It is now December 28, Christmas was spoiled, and I STILL DO NOT HAVE THE CHECK!!! What a pitiful show of customer service from State Farm. I can only imagine the length of time it will take me to receive the proceeds from the death insurance when that time comes. Be aware ---- State Farm does not know the meaning of customer service.

Miserable liars. Two months before my 64th birthday, I was contacted by a man in Agent Brandon **'s office, offering additional life insurance. I didn't need it. I have no living descendants and I plan to be cremated. I had a $50K policy, which was more than enough to pay my final expenses. I have zero debt. He explained to me that the term policy I'd had since the 80s was "going away in lieu of another policy for $100K." I explained that I didn't need a larger policy amount, after which he explained that, on my birthday, my term insurance monthly amount was going to "more than double."

Terrible. I have had State Farm for >25 years and never had a claim. Finally, I did. They hassled me over paying for an $800 bumper for my car. They continually told the auto body shop they wanted him to use a "used" bumper but not just a used part, one that had been previously damaged and repaired by someone else and then was sold to them for $400. This went on and on for 6 weeks. All this time, they were paying for a rental car for me, in which time they would have saved money by paying for the new bumper. They sent me their statement on non-OEM parts stating that they would/could use "used," parts but said nothing about used and previously damaged and repaired parts. I said, 'How is that different than the body shop that I have selected simply repairing my own bumper, at least I trust this auto body shop?" More arguments.

I contacted Amanda ** with State Farm for quotes for my home and auto. Amanda was great, she asked a lot of questions regarding my driving habits, miles driven, and various things that would afford me extra discounts. I had recently got a new car and hadn't really looked at my coverage in quite a while. Once we got those items answered, we then moved onto my condo.

Agent and underwriter operating on false promises. Pushing unnecessary medical exams including colonoscopy regardless of your age or health. Worst of the worst experience. Mafia!!! Do not shop with them! Ever!

STATE FARM INSURANCE agent Douglas B 158 Sullivan Ave. South Windsor, Ct. sold my husband an annuity with the understanding that if/when he dies the remaining monies would come to me in a check form. Not 10k but the remaining 100k, after my husband died he again said this to me and a friend. He stated he did not have the exact amount offhand but I would be getting somewhere near 100k. I received the packet from SF asking how would I like the 10k to be given to me (check, direct deposit) the rest of what remains of the 100k is SF’s and Douglas Brown says that’s how my husband wanted things. Later when he finally answered my calls Douglas Brown said to me, “I am only human, I make mistakes.” He sold my husband an annuity that he himself did not know anything about. SF has products that are faulty and misleading. They are draining people's wallets. Beware of anything SF sells.

I've called Mr Andy ** several times concerning this matter, and he thinks it's a joke or is trying to put this bill on my credit report. Me & Mr. Andy ** have spoken 3 or 4 times about me keep receiving this bill for $83.20. Common sense would tell you & your company, I do not want this insurance from you or State Farm because I'm not making no payments on this life insurance policy so please stop. Go find you something else to play with. Thank you. Markia L **

I would not recommend anyone to purchase Life Insurance from State Farm. There are major reasons for my assertion. First, I purchased my Universal Life Insurance Policy in 1991. Second, I was conned or tricked into Universal Life policy. The agent was skillful in semantics and was deceitful. Using words to confuse me. Some examples are: Whole Life vs Universal Life, saving account vs account value, Variable policy vs term policy, etc.

I don't have this as my life insurance company, but I requested information from its website and have been INUNDATED with both snail mail and email. I cancelled the email after averaging two per day for two weeks. I still get the snail mail.