Homebody Reviews

I'm happy with Homebody. I like them. My sign-up experience was very good. They also have good customer service. Everything's been perfect in my experience with them.

My daughter's college rental uses Homebody for insurance. The absolute worst. I have called and communicated multiple times and they are extremely rude. My daughter has had insurance her entire time and it was accepted when she started renting. Now they claim the insurance doesn't meet their need and are charging her for an additional plan. The best/worst is that I called and they said, "You just need the disclosure form sent in" (we had uploaded multiple docs in the past). I did it right away and 4 days later (after the next fee hit) they told me that I needed to add another company as a "Additional Interest" and they collect another fee. Good customer service is to say "Sorry for the delay in getting back to you please add ... We will waive the fee that we just charged you." Steer clear if you can.

This company is a Scam. Stealing money from people bank account and blaming the company program. Telling customers that it was the computer program that charge a fee of money without authorization. Who are implement Homebody computer program to steal and scam customers? Answer: Homebody Administration and CIO. So don't blame the computer program. For those employee that work for this company and repeat the same information to customers. We aren't child to believe this junk. This company are very unprofessional and horrible.

Signing up for the coverage was easy and I chose Homebody because of the pricing. I've been with them for about a year.

My apartment required rental insurance and that’s how I came to be with Homebody. The coverage I received was good and the price isn't so high. I haven’t had any problems with it. I did it online, so it was easy to set up. I would suggest to people to get it.

Worst insurance company. Will not pay for your losses. Your house can burn down and they will want receipts. Lol. Will give you the hardest time to cover any items that are loss. Don’t recommend.. Terrible.

Getting coverage from Homebody was very easy and very simple. There was nothing overly complicated, and they were informative. What impressed me most about the representative was how clear everything was. The representative was clear in what he was explaining and it wasn’t a bunch of gobbledygook.

I have Homebody renter’s insurance for my rented property in Philadelphia. The signup process was simple. However, it was a little inconvenient because Homebody was not directly linked to the Residential Portal, so I had to submit the materials there again. When entering my address, it did not automatically show up, so I used the zip code and selected the correct address manually. I think it would be better if there's a direct link to the Residential Portal.

Having renter’s insurance from Homebody seemed nice and convenient. It allowed me to add roommates as additional insured, which was a big plus. Thank goodness I never had to file any claims with them since I had it.

They do not answer their phone, despite, their phone message saying this is the best way to contact them! I have called multiple times and been put on indefinite hold. Very frustrating. I will look for alternatives, there must be someone better.

This insurance company is not consumer friendly. I moved out in June of 2025. Just realized they were still charging me. I was forced to buy the insurance through the complex. They refused to offer me any refund. They said that the renter must call and they do not rely on the information provided by the rental company. Just a slimy way to gouge the consumer.

I signed up with Homebody through their app. It was an easy setup and it was pretty straightforward. I was able to just make the payment and everything was dealt with. I didn't really have to do too much. I would recommend them to others.

Homebody was offered through my apartment, and the cost was reasonable. The signup process was cool, and everything has been okay so far.

Homebody was recommended for my apartment and the customer service during signup was good. Their coverage was around the same and the price was a couple dollars more than what I paid before, but overall, it was a fair price.

Homebody was very easy to set up. It took me just a few minutes to do. It was also easy to manage. I had a good experience.

Until I found a better insurance company, I kept paying high rates at Homebody. I would NOT recommend this to ANYONE. The same coverage I found for only $8.99 vs what I paid at Homebody. $22.BIG RIP OFF. Once you are in, you will then be charged $3 something as service fee. Not very trusting.

My experience with Homebody is going well, so far. The overall cost per month is good. It’s 20 bucks. I signed up through my apartment complex. It was a recommendation thing they had on their portal, and it was easy to do.

We were "forced" to purchase our renter's coverage with this company. When my wife and I moved from Orange County to central coastal CA, we notified our insurance that we would be moving and that we would give them necessary information as soon as we moved into our new apartment. We gave the owners of our new building proof of our (bundled AAA auto and) renter's insurance policy and had AAA forward the information to both the new owners of our apartment as well as Homebody. The building's owners told us that we would have to use Homebody because we were advised by the apartment owner/management that, "We have a business agreement with Homebody." They proceeded to charge us a non-renter's insurance fee because we did not "elect" to pay for Homebody insurance. We weren't offered any other alternative insurance companies. It had to be Homebody.

Horrendous customer service (they do not response to emails for weeks and their procedures are confusing and not transparent). They seem to have a deal with the apartment complex I live in so you are basically forced to use them. They are the people who verify to the residential company that I have coverage — seems sus to me. I received an umbrella policy with my auto insurance and the amount of hoops I needed to jump through to cancel Homebody was ridiculous. Buyer beware — unless you are, I guess, forced to use them. Sketchy as hell.

I used Homebody in my last apartment complex so I decided to go with them again. I signed up online and it was easy and straightforward. Their price is comparable to what else is on the market.

Forced double charging of home insurance and they refuse to fix. Even though I asked several times providing correct insurance through AAA they have refused to update charging me double for months now knowingly overcharging and continuously doing so!

We have Homebody insurance, because it was recommended by the apartment I am staying in. We set up everything online, and the website was easy to use.

My landlord referred me to Homebody insurance. I spoke to a person to complete my application, and it was easy to sign up. I feel like I received enough coverage for my items.

I had renters insurance through Homebody, and after our apartment complex displaced us due to emergency repairs—Homebody did everything in their power not to help. They actively fought against covering our displacement. I talked with our claims examiner—Janet H., who promptly shut us and our landlord down. Janet also notified me they weren’t covering someone else renting in the same building as us. Why? Apparently, they deemed that because the corroded pipes didn’t burst yet, so they couldn’t cover us…so what they meant was, when the pipes did burst and flooded our home, they would have paid out even more money to cover the loss of our belongings? I only needed 508$ to cover a week at a hotel, they couldn’t be moved for that little.

I had taken homebody renters insurance when I moved to a new building. Soon as I noticed that Geico my auto insurance company was offering better rates and I took renters insurance from them. It's very diffcult to cancel with homebody. The only way to cancel is by calling and the customer service person Conner was very rude. While it is a rule in New York that if you get a new policy for the same risk older policy is supposed to provide you reimbursement - Homebody refused to honor that. Stay away from Homebody if you can.

I moved into a new place. And Homebody was the company that the leasing office recommended. Their process is streamlined and it's been good so far. I enjoy it.

The signup process with Homebody was easy. It was for my apartment complex. I tried to do it online but then I couldn't, so I did it on the phone. Everything I needed to know was laid out to me, so it was pretty quick.

I was just trying to get into an apartment complex and they asked if I wanted a renters’ insurance. I just went with who they had, which was Homebody. It was easy to set up. They took care of it pretty much all in the office for us, so it was simple.

Renter’s insurance was required for my apartment, and Homebody was just the insurance they offered right there on the spot. It was all offered during the leasing process when I filled out my lease, and it was super easy. I just signed up straight through there and that was that. Homebody is good, as long as it met the minimum that I needed for renting.

Homebody was the default insurance of the apartment I was renting. I use the insurance and my experience has been good.

This insurance policy I have only covered the owner not the renter. My home was wiped out by hurricane Helene and Milton. I've tried to cancel this policy several times. They will send a cancellation confirmation and then turn right around and change your account again. I cancelled in October of 2024, it is May 2025. They are a scam and if you don't live somewhere requiring you to pay insurance for the owners you don't want this insurance. If you do have to find someone more honest. That won't steal your money and refuse to respond with an reimbursement and actually cancel the service you never needed.

This is my first time using Homebody for renters' insurance, and I chose it because our apartment complex recommended it. Signing up and finding information about cost and coverage were both easy. The price that I got is reasonable.

I got my Homebody renter's insurance through my apartment. The signup process was a little confusing because there seemed to be a miscommunication between what I actually paid for and what the apartment said. My portal said I didn’t have insurance, but when I logged into Homebody, it said I did. I wasn’t sure if I was supposed to pay through the apartment or Homebody, though it seems like the payment went through one of them. This was my first time using Homebody, though I’ve used other insurers before.

The apartment complex that we just moved into uses Homebody for renter's insurance. They just sent me a link to set it up and it was all online. It took a couple of minutes. At 20 bucks a month, it’s reasonable. It's cheaper than Geico or Progressive. Overall, it was simple, fast and easy.

A renter's insurance was a requirement for the apartment I'm renting. Homebody was the quickest insurance that I found. The setup was all done online and that was easy. I’m very satisfied.

Homebody was referred to me saying I needed it for my apartment. Signing up was super easy and the pricing was fair.

I got my renters insurance at Homebody since it was offered through my apartment complex. They provided it because it’s easier. The enrollment process was very easy and I had a good experience.

I got renter’s insurance through Homebody. I'm at an apartment complex and they recommend it to me. The signup process was easy and I’ve always carried renter’s insurance to protect my belongings.

Homebody was offered on my rental properties’ website. It was the easiest thing to do because it was already on there and I didn’t have to go through anyone else. After I tapped a button to get a quote, it asked a bunch of questions, took all my information, and then gave me my options.

I got renters insurance with Homebody because it was required by my rental company. The signup process was easy, and I completed everything in about five minutes.