Policygenius Life Insurance Reviews

The people at Policy Genius are typically very helpful and kind, so that end of the company is wonderful (and their website is pretty great too). But, the sheer amount of hoops you have to jump through for some of the recommended carriers is insane. I started an application for life insurance to replace an existing policy three months ago, and they still need more information. I'm a generally healthy younger person, and the last experience I had with life insurance took less than a month total. I don't know if it is just a lack of experience on the recommended carrier's end, but unfortunately I can't recommend Policy Genius, as they were the company that recommended them.

Terrific experience. 1) Professionalism of the staff. 2) Easy to do business with. 3) Crisp and Timely communication. 4) I loved the digital experience outside the first phone call. There was not much telephonic contact and that’s the way to do modern business.

Policygenius is truly a great company. They helped my wife and I get a policy within a matter of days. Everyone I spoke with was very helpful and knowledgeable. They help you navigate the different companies and policies. With so many companies out there they make sure they get you the right one for the right price.

PolicyGenius helped me to secure coverage when no other agency or broker could. I am sincerely grateful. Communication with me during the process was top notch. They followed up with me appropriately and answered any and all questions I had. Thanks.

Competitive prices and great service. The quotes provided by Policygenius were good and the service rep was patient enough to answer all my questions. I had more quotes from other vendors and Policygenius was able to check with the same vendors and provide a competitive price.

I am an international student and was trying to buy a term life insurance. Getting life insurance is really challenging for the F1 visa holder but Policygenius did it for me!! I am really happy and grateful for the Policygenius team, especially for John. He was so helpful and awesome!!!!! Thanks, guys!

This was such an easy process and Policy Genius followed up with me every step of the way so I always knew where I was in the process. No high pressure sales or endless calls. I will definitely use them in the future when I shop for car and homeowner's insurance.

I was able to quickly find an affordable life insurance policy with the help of Policygenius. All the reps that guided me through the process were super friendly and prompt to reply to any questions. They made the process so seamless. Thank you so much!!

Quick responses. Got my life insurance approval quickly. They worked well with my doctor to get everything completed. Let me know if anything else was needed. You have to do work too. Follow up and make sure you are doing your part.

Everyone I spoke with from the beginning to the end of the process was kind, knowledgeable, helpful, understanding and genuinely a pleasure to work with. I normally dread working with people over the phone, and I have a very low tolerance of call center type attitude. At no point during the process was there anything but help and positivity. I was kept informed and regularly updated throughout the long underwriting process.

Working with Policygenius was easy, convenient, and I would recommend to anyone seeking life insurance. Especially during the COVID-19 pandemic, I did not want to go to an insurance office, or have the agent come to see me. All interaction was via phone, and online. Highly recommend!

The quotes provided were very competitive and the policy expert that I worked with, Paul, provided prompt and helpful responses throughout the process. I feel very informed and satisfied with my policy decision. It was also a welcome surprise that there aren't any fees for working with PolicyGenius. Very cool!

Fantastic customer service. No pushy at all, committed to ensure you get the best experience while shopping. The company I was working with dropped the ball and Policygenius made sure I would get the deal I was searching for. PS. all the different Policygenius' individuals I interacted with along the way were extremely professional and to the point.

It was so easy to feel confident and at peace through the whole process with both my policy and my wife's. They took all the guess work out and made it very safe to choose the policy that best suited us. Would definitely use again.

Don't do business with dishonest company's like Policy Genius. We went through the entire process and were approved, but then Policy Genius wanted us to pay a premium 9% higher than the original price. We specifically asked if there would be any changes to the quoted premium if we were approved for the rate after the medical exam. We were assured there would be no changes. Total lie. Our medical exam came back perfect and we were approved at the same level as the original quote. The entire process was problematic. It shouldn't take 4 months to get life insurance. Don't waste your time with these swindlers.

I am happy with the overall experience and in particular the frequent updates Policygenius has provided. The one area for improvement is in matching summary information about policy data with the actual data in documents provided by the insurer. In my case, there was a discrepancy in the payment due date for my first payment between Policygenius' summary email and the actual insurance document and schedule. It took me some time to sort this out.

I highly recommend Policygenius for shopping for life insurance. Shopping for life insurance seemed like an overwhelming task when I was searching for rates on my own, but Policygenius saved me a lot time on researching policies and rates, and Policygenius stayed with me throughout the long process of applying for life insurance. Policygenius was very helpful in working with my policy application.

This service is saving us a ton of money, took very little time, is virtually hassle-free, and comes complete with prompt and friendly interactions with real people. I never would have thought shopping for insurance could be free of pain, but these folks pulled it off!

The process of getting a policy could not have been smoother. Policy Genius allowed me to compare the cost of different policies and connected me with the best provider for my needs. They made the whole process easy. I plan on using them to comparison shop the other types of insurance that I need.

This is my first time shop for life insurance. Policygenius reps are very understandable and straightforward to work with. First, you shop for the best rate and they will call you like a next day to go over some questions. Next, then they will set up a health screening at your home. Lastly, the underwriting, it may take 7-10 days and you will get covered after that. Strongly recommended.

PolicyGenius was very nice to work with. They were always available and my questions were always answered in a quick and timely manner. They contacted me any time there was an update and I was always confident I could reach them if I had any questions. They always stayed in touch.

The entire process was simple and easy. I provided the information and I was returned choices pretty quick. Although the current situation has left some companies scrambling with limited follow up I was pleased by the responsiveness of Policy genius.

The persons who helped us were knowledgeable about the product at hand. They listened attentively to our needs and concerns and acted promptly. They made this important decision of ours very easy. Although we're still waiting the decision for my wife and kids policy we are confident it will be the right one for us.

This is truly a great service! Not much could be easier when you are shopping for the best price in insurance coverage. Policygenius does all the work for you! I saved about $800.00 a year from my homeowner's and life insurance policies. It is truly a great service in a day and age when customer service service is at its lowest level for most companies in our country.

Signed up online and within minutes, had a rep call me to further discuss my options. They were pleasant and knowledgeable. Documents were uploaded via a private portal, where I was able to view as well the docs I’ve signed, messages, etc. Everything was basically conducted digital. Medical exam was easy to schedule and medical professional was very kind and was able to come to my home. Communication through every step of the process via text, email and phone.

I had a great experience with this company, the people that work there are very knowledgeable, courteous, and are quick to answer emails, and answer their phones, with no wait times. They were able to explain easily, and guided me in the right direction. I would highly recommend them.

Great customer service and the process was incredibly simple and fast. Policygenius helped me find a life insurance policy at a great rate. They handled all the work, kept me informed during the whole application process and made the whole process a lot easier for me.

Policygenius provided me with prompt service, quality information, in a quick, easy format. They were incredibly patient as we worked through multiple issues, that emerged. Ultimately, they saved me money. I would highly recommend this company to anyone looking to get insurance.

I had a wonderful experience working with the PolicyGenius team. They were patient, not pushy, and really helpful when I had inquiries. I worked with my insurance agent that insures my home and auto for a policy, and that experience was much less positive. So here's to the good folks at Policy Genius and I would definitely recommend trying. No reason not to!

We had a great experience with PolicyGenius. Communications were timely and very professional. They worked hard to get us the best plan/policy that suited our circumstances. We are glad we chose them as our initial choices with others weren’t fruitful. We will definitely recommend them to others.