Plymouth Rock Auto Insurance

I made an insurance payment earlier in the week and their flawed auto-pay system took a payment anyway a week later. No way would I ever stand for a hand grabbing my Money they don't deserve. It's on now!

This insurance company is fraudulent. Bait & Switch tactics. Raised my Moped Insurance 300% after 3 years. They will try to rob you blind, lie and take advantage. They are rude, disrespectful and unhelpful. Stay stay...away!!!!

I had a very unpleasant experience with this company. I am a safe driver and I am an physician. They canceled my insurance policy without notifying me because they reported that they could not verify my residency. They were, however, providing me with renters insurance. I was asked by my apartment complex to verify my renters insurance and found that my auto insurance had been canceled without my knowledge. This placed me in a very awkward situation. Had I been pulled over during this time, I would have had a violation which could have potentially resulted in the loss of my medical license.

One week after my wife's car was totalled by one of their clients they still hadn't interviewed their own client and established fault. Even after I sent them a video of their client running a stop sign and T boning our Grand Cherokee. They did come up with a settlement figure and would subtract 5000 from it until I arranged to have a salvage yard pick it up. Of course I would also have to pay off the lien to clear the title. Then I would have to pay the storage fees and they would reimburse me up until a set date. Of course with that date there was no way I was going to be able to retrieve the title before. So in other words their client totalled my car then they want me to do all the leg work and all with no rental offered. Filed with State Farm and was done in about 3 hours. Settlement on the way. Jeep gone the next day all done. If I ever see this garbage insurance company again I'll file with mine and Plymouth can go.... themselves.

This insurance company is fraudulent. The appraisers and staff are not knowledgeable and make decisions based on their own personal experience instead of professional. They will try to rob you blind, lie and take advantage of you especially if you are a woman. They are rude, disrespectful and unhelpful to say the least. You get what you pay for. Stay away!

They ended my policy without notifying me why and the accidents that occurred on the report are not me. The dates presented are not in line with my driving history due to the fact I had not owned a vehicle at the time nor was around during these offenses to happen.

Do NOT use this Comp for Homeowners!! They’ve listed tons of different “water types” they will not cover! Including RAIN & GROUND WATERS!!! & They determine where the water began. Travelers, State Farm, Adirondack all cover water damages. RUN AWAY FROM PLYMOUTH ROCK INSURANCE.

I got a new policy from them and was stated a reasonable price so I took the policy. After a few weeks I noticed my policy shot up close to an extra 3K. I called and email the underwriter which never responded to me. So the beginning of June I canceled the policy. They charged me $198 to cancel. Just comes around they took $900 from my account and told me they see my policy canceled but someone must of screwed up. So now they're saying I have to wait 7 to 10 business days to get my refund and if I owe any money it will be deducted. Horrible experience

I wish I had read the reviews before purchasing this policy, the agent was so very perceived when I purchased the policy, I ended up bundling home and auto. The problem started when I transferred my plates from a car I sold to the new one (I have 2 vehicles on this policy). I am on auto payment plan (mistake they can take your money at any time). The agent didn't take the sold car off of the policy and had me paying for 3 cars, In May my payment was $156.00 that was taken out 5/24/2012, on the same day they (Plymouth Rock) $448.10, I called, (6/17/21) they tried to justify why it was taken out and why they couldn't reimburse me. I had tried for 5 day to contact the agent, spoke with her at the beginning of this event, after which she never called me or returned my calls, 6/21/2021 called agent again today no responsive.

Had their car/home policies for the last 10 months (Feb 2020). Gladly take money out of the bank account for both policies, but yet they can not find our homeowners policy. Constantly given the run around by their staff. Then told by one customer representative that another insurance company is taking the money on "their behalf". (Travelers insurance is taking money out of my account under the name Plymouth Rock). Yeah! As I said this insurance company is run by incompetent staff or scammers.