The General Auto Insurance

No other insurance company would help me and one agent told me I was uninsurable. I didn't think I was going to be able to drive again until I called The General and they told me they would help me get back on the road. They quoted me a price and I've never had any of the Hidden fees other people are posting about. My policy is up and I'm about to renew. That's how I arrived at this site. If you need high risk liability insurance to get back on the road this company is excellent.

I really like how easy it was to initially get a quote for the car before I purchased the policy. It is very easy to pay online and your payment information is automatically saved. I also liked the fact that you get a payment confirmation and also get an email if your payment is required for the month.

The experience with The General has been ok. I do not feel extra special when I go there. It is like a number being pushed through and that is it. The insurance does what it needs to do, but there is nothing "wow" or I don’t get major perks. I would change, but the price is keeping me from switching for the time being. So the policy is ok, the pricing is good.

All the times I had to deal with The General, the customer service was very helpful, and I love how you can get help no matter the time since The General has twenty four hours service help. The best part is that The General will match or beat the price of any other insurance company.

I got into a small accident last year and they made the process go really smooth. I was able to submit my claim and they took care of everything in a really quick manner. I've dealt with other companies before and it took a lot longer to get a claim to go through. I enjoyed the speed at which they worked for me.

The General continued to bill me after I cancelled and switched to another company. Reported me to collection and forced me to pay to keep it off my credit report. I would not recommend this company to anyone.

I was in an accident involving The General's client. THE GENERAL will not pay for my car so I'm seeking counsel. How can they get away with not fixing my ride to work? I will find out. It was an Enterprise rent a car that struck me. They must be in bed together.

Worst customer relations experience I’ve ever been through in my life. I just got off the phone with Anthony in customer relations and he blatantly lied to me about the app. Said that if you click on pay now there’s a button where you can click it adjust auto pay. There is no button that exist. I have the links. I have the app on my phone. It does not exist on a recorded line. He took no regards in lying. They were taking three hundred dollars a month out of our account for the last 10 months on auto pay. I had my wallet lost and stolen so I got a new card went to all my apps of all my credit cards and insurance on all apps. I was able to adjust my new numbers and keep everything the same and going except one credit card Discover which after calling them they realize it should link their system. If it wipes their system it should wipe my app so I don’t look at my app and think that everything is all good and dandy.

They have you select a due date when you sign up with them, then demand payment 1 or two days before the date. Your policy gets canceled on the bill due date not after it. Not to mention our second month was 80 dollars more expensive than our first for no apparent reason, even though it says we have discounts.

I have had a pretty positive experience with this company until I went to renew my 3 car tags just to find out that the registration lady have been cancelled due to non verification of insurance. I call numerous times only to get an incompetent person to send me the Letter of Experience instead of The State of Alabama Tag office. In total I called 12 times and I received 12 letters that weren’t even supposed to be sent to me. Since I couldn’t get my insurance company to verify, even though I had all the proof, I received a fine of $200 per car plus the cost of my tags.