National General Homeowners Insurance Reviews

I purchased a home and I was directed to National General through my Progressive agent. Adam was the name of the agent I went through on the phone to get my policy set up and he was very helpful. Then, a man that came over and took pictures of the house. He was very nice and very polite. It was a great overall experience and with the amount of coverage provided on my insurance plan, I feel like I got set up right where I need to be.

I originally had Liberty Mutual for my home but their price kept on going up and I couldn't do it anymore. I had been meaning to switch to National General for a while and a couple of months ago, I got home and auto insurance through them. With National General, I get auto and family discounts because National General used to be GMAC and you can get GM discounted cars and employee discount.

I got a home insurance through National General. I've had them for a little while. I called them with whatever my issues were, probably about my payment or something with my insurance, and they were always very courteous, kind, and polite. They were very efficient as far as that goes. I feel secure because I'm covered and safe. I'd recommend!

I used to have Mercury, but once I checked into National General, I found that Mercury was way high. I also used to have AARP, which was also really high. I noticed that all these companies, after the second year, start raising prices up and if it's taken out automatically, people don't notice it. I talked with some kid from National General and he was really cool. He said to call if I needed anything. I have auto and home coverage with National General. But I have a 2006 car, with only 17,000 miles, and which I keep in the garage and use in going camping for a month out of the year, that I would like to see full coverage for that month I go camping. Then I’d take it off once the month was up. That way, if anything happened or I wrecked it, I could get it fixed.

We had USAA and they dropped us after an accident. At that time it was National General who received us. Then we ended up switching our home insurance as well. They offer more coverage for the money and the customer service is good. We've had one claim with National General.

I obtained a home insurance policy from National General Homeowners Insurance and I very much appreciated and enjoyed the experience I had with them. Prior to using National General, I had purchased from another insurance provider through an insurance broker that I've been with for 13 years, ever since I’ve been in Colorado. But the cost of that prior insurance kept rising and I didn't have any claims, so it didn’t make sense to me that it would continue to rise. I found out how uncompetitive they were after talking with the new company. Price was 100% the reason why I chose National General.

I've had my car insurance with National General for over 15 years. I'm at a flat rate and I don’t pay as much as a lot of people do. I've had full coverage on my vehicle and their coverage is pretty good. Also, whenever I call them, they really answer my questions. On the other hand, I also obtained a house insurance, and I had somebody touring the house and they canceled my house insurance due to the electrical panel, of which I'm getting taken care of. So, I don’t have a house insurance right now due to that. Other than that, I have recommended National General to other people.

I tried getting an insurance for my home from National General Homeowners Insurance. However, I didn't qualify and I got a letter of cancellation. They said I needed to replace my roof and my chimney. Nonetheless, I understood where they were coming from and I would still recommend them. Also, their reps were very professional and very friendly.

I got a National General Homeowners Insurance for my home which I purchased over the phone. The amount of coverage was good and the rep has been very helpful. He answered my question and he went step by step with everything. National General Homeowners Insurance is great and I like it.

I had inherited the car from my mother and I just went to her insurance agent, Southern Land insurance in Hendersonville, North Carolina, and told them I needed insurance. I had two kids who were new drivers and explained the situation to them. National General Insurance was the insurance they found for us. The customer service representative was very helpful because, at one point, we realized we got a North Carolina insurance because that's where the car was registered at the time of my mom's death.

I got a home and an auto insurance from National General. Prior to them I used Allstate, and National General is cheaper, so it is better. My few interactions with the customer service reps have been good. They were nice on the phone and easy to get along with. The amount of coverage provided in my plan is enough for me. I would recommend them.

We used National General for our older house and when we built the house we have now, we used the same company. When we needed some paperwork, they definitely followed through. They sent us the information that we needed and we were able to get that part done. Also, the coverage they provide is just enough.

I have a home and auto insurance through National General. They were GMEC when they started out and my husband had worked for GMEC for so many years. My previous provider was too high and they didn't meet the needs that I have like adding a car. I like the service of National General better and they have been very helpful along the way making my life easier. They make it easy to pay my bill as well as to get my papers back and show that I'm insured. Also, the representatives are very good.

National General had the best rate, so we had our RV and home insurance with them. We had our RV with Progressive previously. And when we changed the RV, we wanted to see if we could get a better rate keeping the same coverage. So when we looked across the board, National General came in exceedingly less. So, we chose them. They also gave us a decent discount for our homeowner's insurance. They also gave us an extra discount on the cars, not the RV. We were really pleased, even the realtors and lenders. They said the rates were amazing and that the average price for Homeowner's insurance in this area was $1,200 and National General quoted us less than half that.

I had my other insurance company for seven years and this year I decided to switch to National General Homeowners Insurance because I was told that if I move my house insurance, I would get a discount. I liked it, so I switched. So far, I'm satisfied with them. Their customer service agents were knowledgeable. One time, when they tried to adjust the rate for my home, I called the 800 or 888 number from the statement, yet it wasn't the right number. I'm confused but I understand the company has many other company and everyone has a different 800 number. Other than that, I'm okay. I already recommended someone to them. He was looking for a new home insurance and he liked it and he thanked me for that.

I got a rental and auto insurance from National General Insurance. Its policy was higher than Century 21 that I had in the past. However, Century 21 no longer provided services for Ohio and Cincinnati. Also, the reps from National General Insurance were very ice. I also have a dime that probably needs to be insured. But I don't think it is included because of the volume. I don't know if that would be an addendum but I'm assuming it's concluded for $4,000.

We have our home insurance with National General Homeowners Insurance. The coverage on the plan is good and so far, I'm pleased with them. I had called their customer service when we had moved and misplaced the bill and their reps were very helpful and very kind.

National General Homeowner's Insurance is a good insurance. The amount of coverage was okay and I had a good experience with them.

I was looking for an insurance company for me and my wife. National General has better coverage details than other companies. I got an auto and home insurance from them and it's a good plan. Their customer service rep was really good, as well.

I obtained the auto insurance first and then home insurance from National General. However, after my car wrecked, they were bumped, they just didn't want to insure him. So far, my interaction with their reps has been good. When I went to their office and got the auto insurance, their reps were professional, but the girl I dealt with wasn't quite knowledgeable. When I went and got the home owner's insurance, the guy I spoke to over the phone was completely thorough. As far as the car insurance, its coverage was not what we've normally had but due to the circumstances, the cost becomes so crazy. It's okay for now. We're hoping we could increase our coverage to where we were before. I'm grateful that we could get the insurance. There are companies that you're with forever and pay, but if you have something minor, they're done with you.

We have a home insurance from National General. Compared to our previous insurance provider, National General is much better as it is cheaper and it covers more. I like the amount of coverage the insurance plan provides and the people that I worked with at National General were very helpful. They tried finding whatever discount I could get because we have an auto insurance with them too.

National General was recommended by Progressive Auto Policy and I have the insurance for my home. They provide ideal coverage and they had excellent customer service that handled my claim very well. I was very pleased.

HORRIBLE INSURANCE COMPANY. THE WORST. This company will not do anything for you. You will pay your premium every month on time and they will violate your contract and disregard state law. They will not pick up the phone. They will deny your claim. They will not work with your broker or your garage. They will revoke your rental coverage for no reason with regard to your contract. There are thousands of reviews just like mine detailing how incredibly terrible this company is. They have been sued in the past in class actions and frankly they need to be sued again.

I had to call 5 to 6 times to get things straightened out. I couldn't opened the emails to e-sign. I had to fax everything from work. I had to do all the work myself. I didn't like having to make so many calls and faxing my boyfriend’s info to you because he lives with me. You seem like an ok Company but too much work on me.

I called to see if my Comprehensive deductible could be raised from zero to $1000. And what I could save by increasing this deductible. The agent I spoke to, and I didn't get his name, was super helpful in telling me my options. Seems I could save quite bit, so he increased that for me.

I contacted National General Insurance because we had bought a new car and sold a car that was insured by National General. We needed to drop coverage on the 2002 Sonata and obtain full coverage insurance on the 2016 Fiat 500 we bought on 1/10/18. Mrs. ** was very helpful, very professional and courteous as well as personable.

I got home insurance through National General and I seem to like them. The service representatives have been really nice. I called a couple of times and they answered quickly and got back with me and started to answer the questions I had. One time I called them about one house that I was going to buy and the guy was really thorough about hardwood floors; if the house had crown molding; if it had granite countertops. Then I called back as the house fell through because the foundation wasn’t good and the electrical hasn't had an inspection. So I bought the other one and I called National General back and they were really quite thorough with everything. Then my address was not correct. When I was on the phone with them, they changed it and then they also sent me plus my loan officer an email to tell that it was changed. They were really helpful with the process.

The customer service from National General was very nice initially but every time I call back, they would quote the entire policy again on the phone and start asking me all the same questions. Then I got switched to a different agent and she gave me a new quote. I called back to purchase it and then they pushed me back to the other agent who gave me my initial quote. I told her to transfer me to the agent who gave me the last quote so I can purchase the insurance without answering all the questions again.

Everything in my experience with General is good. Going with them because of their price, I also loved that things were done really quick. Everyone was very prompt and the rep was great. However, prior to buying the policy, it was not disclosed that they would subcontract an inspector to come to the house to take pictures. All that was mentioned to me was that I needed to have photos of the outside of the house, which I gave them prior to them underwriting my policy. And then two weeks later, I got a phone call from a private sector saying that General was requiring an inspection. I’m fine with the inspection but I wish the person that sold me that insurance over the phone would have mentioned that because I’m a really busy person and now I have to meet somebody.