National General Homeowners Insurance Reviews

This company abuses their strong hold on clients. They will charge you for ever without a problem they will collect your money. Once you place a claim they will turn the tables on you and deny your claim by any means. Note this is an All State Insurance Company. Beware They are affiliated. Run Run Run. Don't fall victim of these thieves.... One star because it's the only way they allow your review.

Please customer, do not insure your car with this company; it is the worst insurance company in America. My husband made the wrong decision and insured his car with them in July. When he did, they charged him $400 for six months. No problem there. Then, a couple of weeks after, they asked him for proof that he was not at fault for the accident that happened. He sent them the details of the police report that stated he was not at fault. They were not satisfied with the police report. They wanted my husband to get more paperwork from the insurance company about what percentage of fault he had, when there was none on his part.

Took them over 7 days to start covering the hotel after our home fire that left our home uninhabitable. Then on the 7th day got a call from Sedgwick temp housing that’s who National General used and was told that I had 15 mins to check out or switch it to my card. Then once I got ahold of insurance adjuster he said must be an error on there side but did nothing to cover payment for the past 2 days. I would run away from this company. It’s terribly unprofessional.

Hello. I received notice in November 2024 that National General was cancelling my insurance (I do have a screenshot). I was forced to find an alternative and when I did-I notified NG and ceased policy a week before NG ended my policy. NG only refunded me $50. This should have been a $125 refund (I only had this ins for 2 months (12.50 per month=$25). This is not my fault for cancellation. NG cancelled me and I am entitled to full refund of $125. Keep in mind cancellation notice from NG was due to them not wanting to insure my LSV and they notified me one month into policy.

We had National General for a 6 month period, found cheaper insurance with a different company and cancelled our policy. My new 6 month policy renewed before I found new insurance. Once I did I called and canceled before my next payment was due. My old policy ended on August 28th and my new policy with the new company started September 5. So they hit me with a $50 cancellation fee, plus took my full monthly payment. I basically paid $100 for 8 days of coverage. My monthly payments were $54 a month. I also cancelled my homeowners and auto with Allstate the same day in the middle of my policy with no problems, no cancellation fees. Even got my prorated money back. National General only cares about money. I’ll switch back to Allstate, but never to National General who is a part of Allstate.

This is absolutely the WORST insurance company I’ve ever had in my 46 years of living. I was reluctant to even go with them because I’ve never heard of them. I had a recent increase with State Farm due to a teen driver and was shopping around and found them. I wish I never did and I should have trusted my gut. After my insurance was written they forced all of my drivers to use an app but didn’t tell me anything about this app until after I paid. Mikayla the person who wrote the policy was crazy calling me day and night to get the policy started. I felt very pressured by her, but never heard from her again after that. You are basically left hung out to dry with this company. The customer service is terrible and they don’t know anything ever when you call or email.

I was painting my White House while doing this, I noticing multiple hail dents in the siding, where I live the past few months had multiple hailstorms. I called to make the claim, they asked me what date it happened on. You can go back and listen to the recording that I stated it happened a while ago when one of those hailstorms came through. I just noticed because of painting the house. They send a inspector out. When he called to set it up I told him I have a contractor that should meet him. I asked if I needed to be here.He said no, I also informed him that it was perfectly fine for him to go into the backyard to inspect the house. When I got home that evening, I texted the inspector asking him how it went. No response waited a few days text again.

Their client clearly rear ended us and we provided evidence that they want to say is not clear evidence. They are denying doing the right thing. So if you want to go around and just hit people and deny you did it.... This is your company by far.

National General has been extremely difficult to work with. After we opened up a water damage claim, we were unable to get any further response from National General after several phone calls and several e-mails, which they blame on a problem with the restoration contractor they hired, for whom we have no contact info. There is no follow up. I have had a claim outstanding for months with no action taken.

Absolute nightmare! We have 2 claims! One open over a year! Paid all ALE out of pocket with no reimbursement to where we used all savings and credit! Tossed contents without payment! Constant abuse!