The Hartford - Disability

Back in 2016, I had my insurance dropped under legally entitled paternity FMLA when my son was born. Every single document was properly filled out multiple times. Now I’m on interment FMLA to help manage my dad’s needs and The Hartford is trying to play the same games. Not responding to faxes, emails, etc. This company should be reported through every avenue possible, Attorney General’s offices, Labor boards, Unions, The companies themselves. Sorry Hartford, but FMLA is a law and can’t be manipulated to suit your needs when every single thing is done by the book. You are a miserable, unethical, pathetic company. I have no idea how anyone that represents this company sleeps at night. Should be shut down immediately or held accountable.

I'm trying to get FMLA leave on my wife. We've had her heart doctor send in papers 4-6 times. The doctor office must forget something every time because the Hartford wants me to keep telling them what they are forgetting instead of them calling and walking them through it. Last I checked I'm not on the Hartford's payroll. I don't have time to keep working full-time, take wife to appointments, and try to get some sleep. I will just start calling in to work instead. The Hartford is horrible. We're adding this to our contract to get rid of them.

The Hartford is absolutely terrible. I’ve been waiting almost 4 months for my approval. I understand there’s a process however, this company DO NOT care about the fact they are serving those who became ill. I’m my opinion their process is designed to deny your claim. There’s no reason an LTD claim should take so long. They DO NOT care, they are searching for a reason to deny, that’s the hold up, leaving you with no income, making a bad situation worse!

After 20 years of working, I was forced by my doctor to stop working for two and half months due to my panic attack and anxiety attack. I’m on a heavy duty medication; still they do not care! First they will drag the process for months. Then they will contact your doctor. My doctor charged me extra to write an inclusive description of my condition. They denied my case yesterday after so much back and forth between me, my employer and my doctor. They dodged paying me and blamed my employer for my condition; they expect my employer pays for my leave. A total scam! They do not care about you, at all! They will do anything to not pay you. Absolutely anything.

Our experience was a negative one - figuratively and literally. After weeks of waiting, they paid my wife $3,147.14. Three days later they took it out of her account and left her with bounced check fees. Several more weeks later - after several poor customer service experiences where they admitted they had made an error, they finally paid her a little something to get her by. It was a check for $1.29.

Terrible. Paid my premiums for 15 yrs. When it came time to use they make it as difficult as possible. Repeated requests for documents they know they have. Send you to quack doctors who claim you are fit to fit. Now the claim they overpaid me $13000. No more payments till l pay them back. Won't answer or recalls. Fear l may need to hire a lawyer. Not what l want. Just want what l was promised. Sad that this company is allowed to operate.

This company is only interested in taking your money and providing no service. As soon as you have a claim, they drop you, even after 7 years of paying their outrageous rates. As most other reviews below have found, 1 star isn't low enough for The Hartford.

53 year old US Veteran with Service Connected Disability (Hearing). Hartford Insurance Company and Attorneys "Hedrick Gardner Kincheloe and Garofalo LLP" refused payment of Workmans' Comp Claim since Aug 2019 "Employee Handbook and Employee Credit Cards". As of August 21 2022. THE VETERANS HEALTH CARE (Tricare) has paid All the Medical Bills for 'Work Injuries' from an Unlicensed NC Plumbing Contractor. Hartford insurance paid Hedrick Gardner Kincheloe and Garofalo LLP for the 3.5 million dollar PPP loan during covid 19 and a new attorney's building in Charlotte NC. The US Veteran has been Homeless/Unsheltered since 2019/2020 including 6 months in the Veterans Homeless Shelter while Hartford Insurance and their Attorneys racked in Millions of US Taxpayers Money.

I had to use them for worker's comp, save you the hassle and get a lawyer. They are petty and incompetent. The adjuster Blanca has decided to not go off the drs notes, and she also has decided to pay me 30 days behind on my payments, so of course I’m incurring all types of late fees and hardships. I will be going after all of that in my settlement. Now they have turned a $150,000 payout to almost $400,000 due to pettiness. It’s putting me in a bind now but due to stupidity I’m going to have a nice hefty payout. Thank you Hartford and Blanca specifically for your incompetence and stupidity.

My husband went out on a planned surgical leave. He planned to be out for 6 weeks. Our claim was quickly approved. We submitted paperwork end of March and payment was not received until May 6 for a two week period of time. I called them the following day and asked if they needed any additional paperwork for the rest of the time, they told me, "No. You will received payment the following week." I said ok. That date came and went. I called everyday and every time I spoke to them they said they needed something else. I sent them updated paperwork, contacted my husband's company because they needed something from them. It is now the end of May and I have yet to receive any additional payments that are owed to my husband. Every time you speak to them they are VERY unhelpful. They keep pointing fingers instead of addressing the issue.